Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Corrective Action:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Additional Notes:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Mfg Campaign: 11461794
Recall Date: Apr 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Corrective Action:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Additional Notes:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Mfg Campaign: 11460101
Recall Date: Apr 8, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Corrective Action:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Additional Notes:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Mfg Campaign: 11460101
Recall Date: Apr 8, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Corrective Action:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Additional Notes:
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
Mfg Campaign: 11460101
Recall Date: Apr 8, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The car was broadsided on Interstate 40 Westbound outside of Knoxville, TN on 3-12-22 by a Tractor Trailer and totaled. The airbags did not deploy allowing the driver to hit her head on the window of the vehicle causing her head trauma. In Oct of 2021 The same vehicle hit a 200 pound dear head on at 65mph and destroyed the front end and the air bags did not deploy then either.
Corrective Action:
The car was broadsided on Interstate 40 Westbound outside of Knoxville, TN on 3-12-22 by a Tractor Trailer and totaled. The airbags did not deploy allowing the driver to hit her head on the window of the vehicle causing her head trauma. In Oct of 2021 The same vehicle hit a 200 pound dear head on at 65mph and destroyed the front end and the air bags did not deploy then either.
Additional Notes:
The car was broadsided on Interstate 40 Westbound outside of Knoxville, TN on 3-12-22 by a Tractor Trailer and totaled. The airbags did not deploy allowing the driver to hit her head on the window of the vehicle causing her head trauma. In Oct of 2021 The same vehicle hit a 200 pound dear head on at 65mph and destroyed the front end and the air bags did not deploy then either.
Mfg Campaign: 11457981
Recall Date: Mar 23, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
Corrective Action:
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
Additional Notes:
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
Mfg Campaign: 11443502
Recall Date: Dec 12, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
Corrective Action:
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
Additional Notes:
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
Mfg Campaign: 11443502
Recall Date: Dec 12, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has had 3 separate occurrences - January, October and November of 2021 - the vehicle suddenly losing its "power" by not accelerating over 40 mph, hard shifting to where it jerked uncontrollably. The dash board message center would say "service stabilitrak" "service traction control" "traction control off". The orange traction control light was also Illuminated on the dashboard. No check engine light was presented, and no codes were stored in the computer. 1s occurrence dealership changed battery, 2nd occurrence could not find an issue, customer refused vehicle back so dealership cleaned ABS tone rings. On all occurrences the customer was close to being rear ended on the major interstate due to losing sudden power. Dealerships are only able to "guess" on repair, due to no codes being stored in the computer. Many complaints for the same issue can be found in a Traverse Facebook group, on Google, and many other personal Traverse owners. There needs to be an open recall and investigation with this issue. None of these fixes are covered under the warranties, and customers must pay out of pocket as the dealership has it coded under "maintenance".
Corrective Action:
Vehicle has had 3 separate occurrences - January, October and November of 2021 - the vehicle suddenly losing its "power" by not accelerating over 40 mph, hard shifting to where it jerked uncontrollably. The dash board message center would say "service stabilitrak" "service traction control" "traction control off". The orange traction control light was also Illuminated on the dashboard. No check engine light was presented, and no codes were stored in the computer. 1s occurrence dealership changed battery, 2nd occurrence could not find an issue, customer refused vehicle back so dealership cleaned ABS tone rings. On all occurrences the customer was close to being rear ended on the major interstate due to losing sudden power. Dealerships are only able to "guess" on repair, due to no codes being stored in the computer. Many complaints for the same issue can be found in a Traverse Facebook group, on Google, and many other personal Traverse owners. There needs to be an open recall and investigation with this issue. None of these fixes are covered under the warranties, and customers must pay out of pocket as the dealership has it coded under "maintenance".
Additional Notes:
Vehicle has had 3 separate occurrences - January, October and November of 2021 - the vehicle suddenly losing its "power" by not accelerating over 40 mph, hard shifting to where it jerked uncontrollably. The dash board message center would say "service stabilitrak" "service traction control" "traction control off". The orange traction control light was also Illuminated on the dashboard. No check engine light was presented, and no codes were stored in the computer. 1s occurrence dealership changed battery, 2nd occurrence could not find an issue, customer refused vehicle back so dealership cleaned ABS tone rings. On all occurrences the customer was close to being rear ended on the major interstate due to losing sudden power. Dealerships are only able to "guess" on repair, due to no codes being stored in the computer. Many complaints for the same issue can be found in a Traverse Facebook group, on Google, and many other personal Traverse owners. There needs to be an open recall and investigation with this issue. None of these fixes are covered under the warranties, and customers must pay out of pocket as the dealership has it coded under "maintenance".
Mfg Campaign: 11441683
Recall Date: Nov 25, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Corrective Action:
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Additional Notes:
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Mfg Campaign: 11441126
Recall Date: Nov 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Corrective Action:
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Additional Notes:
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Mfg Campaign: 11441126
Recall Date: Nov 20, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Traverse. The contact stated that while operating the vehicle, an abnormal moaning sound was present coming from the steering wheel while turning in either direction. The steering wheel had become stiff while turning. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The contact indicated that the vehicle was previously serviced regarding a power steering failure. No further information was available. The failure mileage was 108,000.
Corrective Action:
The contact owns a 2016 Chevrolet Traverse. The contact stated that while operating the vehicle, an abnormal moaning sound was present coming from the steering wheel while turning in either direction. The steering wheel had become stiff while turning. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The contact indicated that the vehicle was previously serviced regarding a power steering failure. No further information was available. The failure mileage was 108,000.
Additional Notes:
The contact owns a 2016 Chevrolet Traverse. The contact stated that while operating the vehicle, an abnormal moaning sound was present coming from the steering wheel while turning in either direction. The steering wheel had become stiff while turning. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The contact indicated that the vehicle was previously serviced regarding a power steering failure. No further information was available. The failure mileage was 108,000.
Mfg Campaign: 11439391
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Corrective Action:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Additional Notes:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Mfg Campaign: 11431142
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Corrective Action:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Additional Notes:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Mfg Campaign: 11431142
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Corrective Action:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Additional Notes:
The car started getting a traction off and stability tracker n it would not run properly I was On the freeway and it happened almost caused an accident. Also it happens at random times.
Mfg Campaign: 11431142
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Traction Control pops on my dash to service now, lose power and Van Bucks like missing and and speed cuts way down, very dangerous if you are in traffic, and only had 30,000 miles on Van when started, now i have 31,000
Corrective Action:
Traction Control pops on my dash to service now, lose power and Van Bucks like missing and and speed cuts way down, very dangerous if you are in traffic, and only had 30,000 miles on Van when started, now i have 31,000
Additional Notes:
Traction Control pops on my dash to service now, lose power and Van Bucks like missing and and speed cuts way down, very dangerous if you are in traffic, and only had 30,000 miles on Van when started, now i have 31,000
Mfg Campaign: 11430172
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The power steering pump went out on my 2016 Chevy Traverse which has 34,700 miles on it. At low RPMs the pump would intermittently fail and lock up the steering wheel. This means that when decelerating and attempting to avoid an accident my power steering could have failed causing me to be unable to avoid an otherwise avoidable accident. I was close to hitting another car in a parking lot when I was turning into a parking spot and the power steering failed, but I was able to slam on the brakes in time. I was able to bring it into a mechanic and get it fixed within two days. They were able to test the system and replicate the issues I was having. $1060.05 later I have a new OEM pump installed. The mechanic informed me that the pump he installed was a superseded part by GM. So GM knows it's a junk part and aren't using it anymore but don't care about the customers who bought the junk part originally. The bad pump has been disposed of by the mechanic. I paid for this out of pocket, and did not show this to the police, insurance, or manufacture. There were no warning lights or other indications that the steering was going out, I was simply driving home from work and noticed an intermittent lose of power steering on 6/2/21. I was able to get the vehicle home and fixed by the mechanic the next day 6/3/21.
Corrective Action:
The power steering pump went out on my 2016 Chevy Traverse which has 34,700 miles on it. At low RPMs the pump would intermittently fail and lock up the steering wheel. This means that when decelerating and attempting to avoid an accident my power steering could have failed causing me to be unable to avoid an otherwise avoidable accident. I was close to hitting another car in a parking lot when I was turning into a parking spot and the power steering failed, but I was able to slam on the brakes in time. I was able to bring it into a mechanic and get it fixed within two days. They were able to test the system and replicate the issues I was having. $1060.05 later I have a new OEM pump installed. The mechanic informed me that the pump he installed was a superseded part by GM. So GM knows it's a junk part and aren't using it anymore but don't care about the customers who bought the junk part originally. The bad pump has been disposed of by the mechanic. I paid for this out of pocket, and did not show this to the police, insurance, or manufacture. There were no warning lights or other indications that the steering was going out, I was simply driving home from work and noticed an intermittent lose of power steering on 6/2/21. I was able to get the vehicle home and fixed by the mechanic the next day 6/3/21.
Additional Notes:
The power steering pump went out on my 2016 Chevy Traverse which has 34,700 miles on it. At low RPMs the pump would intermittently fail and lock up the steering wheel. This means that when decelerating and attempting to avoid an accident my power steering could have failed causing me to be unable to avoid an otherwise avoidable accident. I was close to hitting another car in a parking lot when I was turning into a parking spot and the power steering failed, but I was able to slam on the brakes in time. I was able to bring it into a mechanic and get it fixed within two days. They were able to test the system and replicate the issues I was having. $1060.05 later I have a new OEM pump installed. The mechanic informed me that the pump he installed was a superseded part by GM. So GM knows it's a junk part and aren't using it anymore but don't care about the customers who bought the junk part originally. The bad pump has been disposed of by the mechanic. I paid for this out of pocket, and did not show this to the police, insurance, or manufacture. There were no warning lights or other indications that the steering was going out, I was simply driving home from work and noticed an intermittent lose of power steering on 6/2/21. I was able to get the vehicle home and fixed by the mechanic the next day 6/3/21.
Mfg Campaign: 11419915
Recall Date: Jun 7, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.
Corrective Action:
EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.
Additional Notes:
EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.
Mfg Campaign: 11415613
Recall Date: May 7, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Corrective Action:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Additional Notes:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Mfg Campaign: 11407714
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Corrective Action:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Additional Notes:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Mfg Campaign: 11407714
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Corrective Action:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Additional Notes:
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.
Mfg Campaign: 11407714
Recall Date: Apr 12, 2021
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