Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING MY 2016 TRAVERSE AFTER A CANCER TREATMENT HOME WHEN ALL OF A SUDDEN MSGS ON MY DASH STARTED APPEARIBG. SERVICE STABILITRAK, TRACTION CONTROL OFF. THE CAR STARTED SHUTTERING AND THE GUY BEHIND ME REAR ENDED ME WITH MY CHILDREN IN THE CAR. SINCE THEN I HAVE PUT 2 POWER STEERING PUMPS IN, AND HAD IT ST THE SHOP FOR SEVERAL TIMES THAT IT HAD SAID ABOUT SERVICIB SRABILITRAK. I HAVE READ OVER 300 HRS OF COMPLAINTS GAVING THE SAME ISSUE WITH THE STABILITRSK. I HAVE ALSO REPLACED SPEED SENSORS AND MODULES. THIS IS A TRASH VECHILE AND NO ONE FROM GM CARES OR RESPONDS. WHEN SOMEONE CHILD DOES MAYBE IT WILL GET THEIR ATTENTION. A CLASS ACTION LAWSUIT IS WHAT I PLAN ON PURSUING. THIS COULD HAVE BEEN MY CHILD. I HOPE SOMEONE READS THIS N CAN CARE ENOUGJ TO HELP. THE CAR HAS LESS THEN 65000 MILES
Corrective Action:
I WAS DRIVING MY 2016 TRAVERSE AFTER A CANCER TREATMENT HOME WHEN ALL OF A SUDDEN MSGS ON MY DASH STARTED APPEARIBG. SERVICE STABILITRAK, TRACTION CONTROL OFF. THE CAR STARTED SHUTTERING AND THE GUY BEHIND ME REAR ENDED ME WITH MY CHILDREN IN THE CAR. SINCE THEN I HAVE PUT 2 POWER STEERING PUMPS IN, AND HAD IT ST THE SHOP FOR SEVERAL TIMES THAT IT HAD SAID ABOUT SERVICIB SRABILITRAK. I HAVE READ OVER 300 HRS OF COMPLAINTS GAVING THE SAME ISSUE WITH THE STABILITRSK. I HAVE ALSO REPLACED SPEED SENSORS AND MODULES. THIS IS A TRASH VECHILE AND NO ONE FROM GM CARES OR RESPONDS. WHEN SOMEONE CHILD DOES MAYBE IT WILL GET THEIR ATTENTION. A CLASS ACTION LAWSUIT IS WHAT I PLAN ON PURSUING. THIS COULD HAVE BEEN MY CHILD. I HOPE SOMEONE READS THIS N CAN CARE ENOUGJ TO HELP. THE CAR HAS LESS THEN 65000 MILES
Additional Notes:
I WAS DRIVING MY 2016 TRAVERSE AFTER A CANCER TREATMENT HOME WHEN ALL OF A SUDDEN MSGS ON MY DASH STARTED APPEARIBG. SERVICE STABILITRAK, TRACTION CONTROL OFF. THE CAR STARTED SHUTTERING AND THE GUY BEHIND ME REAR ENDED ME WITH MY CHILDREN IN THE CAR. SINCE THEN I HAVE PUT 2 POWER STEERING PUMPS IN, AND HAD IT ST THE SHOP FOR SEVERAL TIMES THAT IT HAD SAID ABOUT SERVICIB SRABILITRAK. I HAVE READ OVER 300 HRS OF COMPLAINTS GAVING THE SAME ISSUE WITH THE STABILITRSK. I HAVE ALSO REPLACED SPEED SENSORS AND MODULES. THIS IS A TRASH VECHILE AND NO ONE FROM GM CARES OR RESPONDS. WHEN SOMEONE CHILD DOES MAYBE IT WILL GET THEIR ATTENTION. A CLASS ACTION LAWSUIT IS WHAT I PLAN ON PURSUING. THIS COULD HAVE BEEN MY CHILD. I HOPE SOMEONE READS THIS N CAN CARE ENOUGJ TO HELP. THE CAR HAS LESS THEN 65000 MILES
Mfg Campaign: 11349981
Recall Date: Aug 18, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING PERIODICALLY SEEMS TO GO OUT. IT IS WORSE AT LOW SPEEDS AND TRYING TO PARK. CHECKED POWER STEERING FLUID AND IT IS FINE. AT LOW RPMS IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL. WHEN TURNING FROM ONE STREET INTO ANOTHER AT LOW SPEED FEARFUL OF STEERING GOING OUT AND CAUSING A CRASH AS CAR WILL NOT TURN SHORT. HAVE SEEN NUMEROUS CONCERNS ON THIS ISSUE WITH THIS MODEL AND EARLIER MODELS THAT HAVE HAD RECALLS. SOMETHING NEEDS TO BE DONE.
Corrective Action:
POWER STEERING PERIODICALLY SEEMS TO GO OUT. IT IS WORSE AT LOW SPEEDS AND TRYING TO PARK. CHECKED POWER STEERING FLUID AND IT IS FINE. AT LOW RPMS IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL. WHEN TURNING FROM ONE STREET INTO ANOTHER AT LOW SPEED FEARFUL OF STEERING GOING OUT AND CAUSING A CRASH AS CAR WILL NOT TURN SHORT. HAVE SEEN NUMEROUS CONCERNS ON THIS ISSUE WITH THIS MODEL AND EARLIER MODELS THAT HAVE HAD RECALLS. SOMETHING NEEDS TO BE DONE.
Additional Notes:
POWER STEERING PERIODICALLY SEEMS TO GO OUT. IT IS WORSE AT LOW SPEEDS AND TRYING TO PARK. CHECKED POWER STEERING FLUID AND IT IS FINE. AT LOW RPMS IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL. WHEN TURNING FROM ONE STREET INTO ANOTHER AT LOW SPEED FEARFUL OF STEERING GOING OUT AND CAUSING A CRASH AS CAR WILL NOT TURN SHORT. HAVE SEEN NUMEROUS CONCERNS ON THIS ISSUE WITH THIS MODEL AND EARLIER MODELS THAT HAVE HAD RECALLS. SOMETHING NEEDS TO BE DONE.
Mfg Campaign: 11338566
Recall Date: Jul 10, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER STEERING PUMP CONNECTION ISSUE. PUMP KICKS IN AND OUT CAUSE STEERING WHEEL TO SUDDENLY STIFFEN. CAN BE VERY DANGEROUS IF IN TRAFFIC. SOME RECALL NEEDS TO TAKE ACTION TO SAVE LIVES ON THIS SERIOUS MATTER. NO RECALLS AS OF NOW I WAS ON THE HIGHWAY WHEN I FELT A SUDDEN STIFFNESS IN THE STEERING WHEEL. GOT OFF AND CHECKED THE FLUID. IT WAS TOPPED OFF AND IT WAS EVEN HARDER TO MANEUVER WHEN VEHICLE IS STATIONED. *TR
Corrective Action:
POWER STEERING PUMP CONNECTION ISSUE. PUMP KICKS IN AND OUT CAUSE STEERING WHEEL TO SUDDENLY STIFFEN. CAN BE VERY DANGEROUS IF IN TRAFFIC. SOME RECALL NEEDS TO TAKE ACTION TO SAVE LIVES ON THIS SERIOUS MATTER. NO RECALLS AS OF NOW I WAS ON THE HIGHWAY WHEN I FELT A SUDDEN STIFFNESS IN THE STEERING WHEEL. GOT OFF AND CHECKED THE FLUID. IT WAS TOPPED OFF AND IT WAS EVEN HARDER TO MANEUVER WHEN VEHICLE IS STATIONED. *TR
Additional Notes:
POWER STEERING PUMP CONNECTION ISSUE. PUMP KICKS IN AND OUT CAUSE STEERING WHEEL TO SUDDENLY STIFFEN. CAN BE VERY DANGEROUS IF IN TRAFFIC. SOME RECALL NEEDS TO TAKE ACTION TO SAVE LIVES ON THIS SERIOUS MATTER. NO RECALLS AS OF NOW I WAS ON THE HIGHWAY WHEN I FELT A SUDDEN STIFFNESS IN THE STEERING WHEEL. GOT OFF AND CHECKED THE FLUID. IT WAS TOPPED OFF AND IT WAS EVEN HARDER TO MANEUVER WHEN VEHICLE IS STATIONED. *TR
Mfg Campaign: 11329499
Recall Date: Jun 18, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING PUMP CONNECTION ISSUE. PUMP KICKS IN AND OUT CAUSE STEERING WHEEL TO SUDDENLY STIFFEN. CAN BE VERY DANGEROUS IF IN TRAFFIC. SOME RECALL NEEDS TO TAKE ACTION TO SAVE LIVES ON THIS SERIOUS MATTER. NO RECALLS AS OF NOW I WAS ON THE HIGHWAY WHEN I FELT A SUDDEN STIFFNESS IN THE STEERING WHEEL. GOT OFF AND CHECKED THE FLUID. IT WAS TOPPED OFF AND IT WAS EVEN HARDER TO MANEUVER WHEN VEHICLE IS STATIONED. *TR
Corrective Action:
POWER STEERING PUMP CONNECTION ISSUE. PUMP KICKS IN AND OUT CAUSE STEERING WHEEL TO SUDDENLY STIFFEN. CAN BE VERY DANGEROUS IF IN TRAFFIC. SOME RECALL NEEDS TO TAKE ACTION TO SAVE LIVES ON THIS SERIOUS MATTER. NO RECALLS AS OF NOW I WAS ON THE HIGHWAY WHEN I FELT A SUDDEN STIFFNESS IN THE STEERING WHEEL. GOT OFF AND CHECKED THE FLUID. IT WAS TOPPED OFF AND IT WAS EVEN HARDER TO MANEUVER WHEN VEHICLE IS STATIONED. *TR
Additional Notes:
POWER STEERING PUMP CONNECTION ISSUE. PUMP KICKS IN AND OUT CAUSE STEERING WHEEL TO SUDDENLY STIFFEN. CAN BE VERY DANGEROUS IF IN TRAFFIC. SOME RECALL NEEDS TO TAKE ACTION TO SAVE LIVES ON THIS SERIOUS MATTER. NO RECALLS AS OF NOW I WAS ON THE HIGHWAY WHEN I FELT A SUDDEN STIFFNESS IN THE STEERING WHEEL. GOT OFF AND CHECKED THE FLUID. IT WAS TOPPED OFF AND IT WAS EVEN HARDER TO MANEUVER WHEN VEHICLE IS STATIONED. *TR
Mfg Campaign: 11329499
Recall Date: Jun 18, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BLIND SPOT DETECTION SYSTEM WARNING SENSORS HAVE FAILED AND WILL NOT WORK. THIS HAS CAUSED ME TO HAVE SEVERAL NEAR MISSIES IN DANGEROUS DRIVING SITUATIONS WITH OTHER VEHICLES. I FEEL UNSAFE DRIVING THIS VEHICLE AND DO NOT HAVE THE MONEY TO REPAIR IT. *TR
Corrective Action:
THE BLIND SPOT DETECTION SYSTEM WARNING SENSORS HAVE FAILED AND WILL NOT WORK. THIS HAS CAUSED ME TO HAVE SEVERAL NEAR MISSIES IN DANGEROUS DRIVING SITUATIONS WITH OTHER VEHICLES. I FEEL UNSAFE DRIVING THIS VEHICLE AND DO NOT HAVE THE MONEY TO REPAIR IT. *TR
Additional Notes:
THE BLIND SPOT DETECTION SYSTEM WARNING SENSORS HAVE FAILED AND WILL NOT WORK. THIS HAS CAUSED ME TO HAVE SEVERAL NEAR MISSIES IN DANGEROUS DRIVING SITUATIONS WITH OTHER VEHICLES. I FEEL UNSAFE DRIVING THIS VEHICLE AND DO NOT HAVE THE MONEY TO REPAIR IT. *TR
Mfg Campaign: 11324782
Recall Date: May 16, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Corrective Action:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Additional Notes:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Mfg Campaign: 11324187
Recall Date: May 11, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Corrective Action:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Additional Notes:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Mfg Campaign: 11324187
Recall Date: May 11, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Corrective Action:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Additional Notes:
CHECK ENGINE LIGHT CAME ON AT 56K MILES. VEHICLE HAVING MISFIRE WHILE DRIVING, ROUGH IDLE WHILE SITTING AND SLUGGISH AT TIMES. MISFIRE AND ROUGH IDLE NOT HAPPENING ALL THE TIME. HAD GENERIC CODE CHECK DONE BEFORE I COULD GET INTO DEALERSHIP TO SEE WHAT I WAS LOOKING AT... MULTIPLE CODES WITH RUNNING LEAN AND 02 SENSOR. WAS ABLE TO GET INTO DEALER AFTER THE WEEKEND AND THEY DID DIAGNOSTIC. FOUND POWER STEERING GEAR INLET HOSE LEAKING ONTO O2 SENSOR (B1 S1) CAUSING THE WHOLE PROBLEM. NOT COVERED UNDER POWERTRAIN WARRANTY. I AM UNABLE TO AFFORD THE DEALERSHIP REPAIR COST AT THIS TIME AND HAVE BEEN SEEING WHERE OLDER MODELS HAVE HAD ISSUES WITH POWER STEERING PUMP FAILURE AND MORE RECENT MODELS HAVING LEAKS DUE TO HOSES BEING TOO CLOSE TO OTHER HOSES. SO I AM CONCERNED WITH REPLACING THE HOSE AND SENSOR AND HAVING THE SAME ISSUE OCCUR AGAIN. *TR
Mfg Campaign: 11324187
Recall Date: May 11, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Corrective Action:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Additional Notes:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Mfg Campaign: 11318084
Recall Date: Mar 15, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Corrective Action:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Additional Notes:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Mfg Campaign: 11318084
Recall Date: Mar 15, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Corrective Action:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Additional Notes:
VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.
Mfg Campaign: 11318084
Recall Date: Mar 15, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SIDE DETECTION SYSTEM AND CROSS TRAFFIC WARNING SYSTEMS FAILED AT 58200 MILES ON 2016 TRAVERSE LTZ. WARNING MESSAGES APPEARED ON DIC TO HAVE THIS ISSUE SERVICED. THE MESSAGES APPEARED UPON STARTUP AND WHILE DRIVING. DEALER INDICTED DETECTION MODULES AND WIRING HARNESS MUST BE REPLACED DUE TO WATER INTRUSION AND CORROSION IN THE MODULE WIRING CONNECTION. HE INDICATED THIS WAS A WELL KNOWN GM ISSUE. REPAIR COST IS $1350.00 AND NOT COVERED BY WARRANTY. HE INDICATED SOME EARLIER MODELS HAVE BEEN REIMBURSED FOR REPAIR BUT SO FAR THE 2016 TRAVERSE IS NOT ON THE LIST. THIS IS AN IMPORTANT OPTIONAL SAFETY FEATURE THAT GM NEEDS TO RESOLVE ACROSS THE PRODUCT OFFERING. THE DESIGN IS POOR WITH THE MODULE MOUNTED INSIDE THE REAR BUMPER COVER SUBJECT TO ROAD SALT, WATER AND DEBRIS AND A POORLY SEALED WIRING CONNECTION.
Corrective Action:
SIDE DETECTION SYSTEM AND CROSS TRAFFIC WARNING SYSTEMS FAILED AT 58200 MILES ON 2016 TRAVERSE LTZ. WARNING MESSAGES APPEARED ON DIC TO HAVE THIS ISSUE SERVICED. THE MESSAGES APPEARED UPON STARTUP AND WHILE DRIVING. DEALER INDICTED DETECTION MODULES AND WIRING HARNESS MUST BE REPLACED DUE TO WATER INTRUSION AND CORROSION IN THE MODULE WIRING CONNECTION. HE INDICATED THIS WAS A WELL KNOWN GM ISSUE. REPAIR COST IS $1350.00 AND NOT COVERED BY WARRANTY. HE INDICATED SOME EARLIER MODELS HAVE BEEN REIMBURSED FOR REPAIR BUT SO FAR THE 2016 TRAVERSE IS NOT ON THE LIST. THIS IS AN IMPORTANT OPTIONAL SAFETY FEATURE THAT GM NEEDS TO RESOLVE ACROSS THE PRODUCT OFFERING. THE DESIGN IS POOR WITH THE MODULE MOUNTED INSIDE THE REAR BUMPER COVER SUBJECT TO ROAD SALT, WATER AND DEBRIS AND A POORLY SEALED WIRING CONNECTION.
Additional Notes:
SIDE DETECTION SYSTEM AND CROSS TRAFFIC WARNING SYSTEMS FAILED AT 58200 MILES ON 2016 TRAVERSE LTZ. WARNING MESSAGES APPEARED ON DIC TO HAVE THIS ISSUE SERVICED. THE MESSAGES APPEARED UPON STARTUP AND WHILE DRIVING. DEALER INDICTED DETECTION MODULES AND WIRING HARNESS MUST BE REPLACED DUE TO WATER INTRUSION AND CORROSION IN THE MODULE WIRING CONNECTION. HE INDICATED THIS WAS A WELL KNOWN GM ISSUE. REPAIR COST IS $1350.00 AND NOT COVERED BY WARRANTY. HE INDICATED SOME EARLIER MODELS HAVE BEEN REIMBURSED FOR REPAIR BUT SO FAR THE 2016 TRAVERSE IS NOT ON THE LIST. THIS IS AN IMPORTANT OPTIONAL SAFETY FEATURE THAT GM NEEDS TO RESOLVE ACROSS THE PRODUCT OFFERING. THE DESIGN IS POOR WITH THE MODULE MOUNTED INSIDE THE REAR BUMPER COVER SUBJECT TO ROAD SALT, WATER AND DEBRIS AND A POORLY SEALED WIRING CONNECTION.
Mfg Campaign: 11317328
Recall Date: Mar 10, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN TURNING AT SPEED - YOU CAN FEEL NOTICEABLE PLAY/LAG AS YOUR HOLDING THE STEERING WHEEL. AT SLOWER SPEED, THE WHEEL BECOMES SLIGHTLY HEAVIER TO TURN BUT REVERTS BACK AT TURN FROM COMPLETE STOP - WHEEL RETURN TO CENTER IS EXTREMELY DELAYED IF NONE AT ALL REQUIRING YOU TO BRING IT BACK TO CENTER. WHEN PARKING - ALMOST IF NOT TOTAL LOSS OF POWERS STEERING.
Corrective Action:
WHEN TURNING AT SPEED - YOU CAN FEEL NOTICEABLE PLAY/LAG AS YOUR HOLDING THE STEERING WHEEL. AT SLOWER SPEED, THE WHEEL BECOMES SLIGHTLY HEAVIER TO TURN BUT REVERTS BACK AT TURN FROM COMPLETE STOP - WHEEL RETURN TO CENTER IS EXTREMELY DELAYED IF NONE AT ALL REQUIRING YOU TO BRING IT BACK TO CENTER. WHEN PARKING - ALMOST IF NOT TOTAL LOSS OF POWERS STEERING.
Additional Notes:
WHEN TURNING AT SPEED - YOU CAN FEEL NOTICEABLE PLAY/LAG AS YOUR HOLDING THE STEERING WHEEL. AT SLOWER SPEED, THE WHEEL BECOMES SLIGHTLY HEAVIER TO TURN BUT REVERTS BACK AT TURN FROM COMPLETE STOP - WHEEL RETURN TO CENTER IS EXTREMELY DELAYED IF NONE AT ALL REQUIRING YOU TO BRING IT BACK TO CENTER. WHEN PARKING - ALMOST IF NOT TOTAL LOSS OF POWERS STEERING.
Mfg Campaign: 11297550
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY MULTIPLE TIMES TO PUT THE SEATBELT BACK INTO ITS PLACE BUT IT WILL NOT CLIP ON. I CANNOT HOP TO THE FRONT SEAT OR JUMP OVER TO THE BACK DUE TO HAVING OUR SEATS DOWN FOR EXTRA SPACE FOR ITEMS THAT WE HAD BOUGHT. ASIDE FROM THIS, WE'RE STUCK IN BUMPER TO BUMPER TRAFFIC. NOTHING DIFFERENTLY WAS DONE THIS DAY. THERE WAS NO PULLING OR PLAYING AROUND WITH THE SEATBELT, IT JUST STOPPED WORKING ON ITS OWN. I WAS SCARED FOR MY SAFETY. ASIDE FROM MY SAFETY BEING AT RISK, I GOT HAVE GOTTEN IN TROUBLE WITH LAW ENFORCEMENT FOR NOT WEARING A SEATBELT. I'M WRITING THIS TO BRING TO YOUR ATTENTION THAT SEATBELT NEED TO BE CHECKED AND TAKEN MORE SERIOUSLY. I HAVE NEVER SEEN SOMETHING LIKE THIS HAPPEN. THIS IS EXTREMELY SCARY AND DANGEROUS. THE SEATBELT ON A CAR SEAT COULD HAVE BEEN THE ONE TO CLIP OFF, AND A CAR SEAT COULD HAVE FLIPPED OVER CAUSING INJURIES OR A SCARED ON A MINOR. THIS HAS TO BE TAKEN IN CONSIDERATION AND VERY SERIOUS. A SEATBELT IS VERY IMPORTANT AND MANDATORY.
Corrective Action:
I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY MULTIPLE TIMES TO PUT THE SEATBELT BACK INTO ITS PLACE BUT IT WILL NOT CLIP ON. I CANNOT HOP TO THE FRONT SEAT OR JUMP OVER TO THE BACK DUE TO HAVING OUR SEATS DOWN FOR EXTRA SPACE FOR ITEMS THAT WE HAD BOUGHT. ASIDE FROM THIS, WE'RE STUCK IN BUMPER TO BUMPER TRAFFIC. NOTHING DIFFERENTLY WAS DONE THIS DAY. THERE WAS NO PULLING OR PLAYING AROUND WITH THE SEATBELT, IT JUST STOPPED WORKING ON ITS OWN. I WAS SCARED FOR MY SAFETY. ASIDE FROM MY SAFETY BEING AT RISK, I GOT HAVE GOTTEN IN TROUBLE WITH LAW ENFORCEMENT FOR NOT WEARING A SEATBELT. I'M WRITING THIS TO BRING TO YOUR ATTENTION THAT SEATBELT NEED TO BE CHECKED AND TAKEN MORE SERIOUSLY. I HAVE NEVER SEEN SOMETHING LIKE THIS HAPPEN. THIS IS EXTREMELY SCARY AND DANGEROUS. THE SEATBELT ON A CAR SEAT COULD HAVE BEEN THE ONE TO CLIP OFF, AND A CAR SEAT COULD HAVE FLIPPED OVER CAUSING INJURIES OR A SCARED ON A MINOR. THIS HAS TO BE TAKEN IN CONSIDERATION AND VERY SERIOUS. A SEATBELT IS VERY IMPORTANT AND MANDATORY.
Additional Notes:
I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY MULTIPLE TIMES TO PUT THE SEATBELT BACK INTO ITS PLACE BUT IT WILL NOT CLIP ON. I CANNOT HOP TO THE FRONT SEAT OR JUMP OVER TO THE BACK DUE TO HAVING OUR SEATS DOWN FOR EXTRA SPACE FOR ITEMS THAT WE HAD BOUGHT. ASIDE FROM THIS, WE'RE STUCK IN BUMPER TO BUMPER TRAFFIC. NOTHING DIFFERENTLY WAS DONE THIS DAY. THERE WAS NO PULLING OR PLAYING AROUND WITH THE SEATBELT, IT JUST STOPPED WORKING ON ITS OWN. I WAS SCARED FOR MY SAFETY. ASIDE FROM MY SAFETY BEING AT RISK, I GOT HAVE GOTTEN IN TROUBLE WITH LAW ENFORCEMENT FOR NOT WEARING A SEATBELT. I'M WRITING THIS TO BRING TO YOUR ATTENTION THAT SEATBELT NEED TO BE CHECKED AND TAKEN MORE SERIOUSLY. I HAVE NEVER SEEN SOMETHING LIKE THIS HAPPEN. THIS IS EXTREMELY SCARY AND DANGEROUS. THE SEATBELT ON A CAR SEAT COULD HAVE BEEN THE ONE TO CLIP OFF, AND A CAR SEAT COULD HAVE FLIPPED OVER CAUSING INJURIES OR A SCARED ON A MINOR. THIS HAS TO BE TAKEN IN CONSIDERATION AND VERY SERIOUS. A SEATBELT IS VERY IMPORTANT AND MANDATORY.
Mfg Campaign: 11290431
Recall Date: Dec 20, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I PURCHASED A 2016 CHEVY TRAVERSE LT NEW FROM THE DEALER. IT HAS APPROX. 80K MILES THAT ARE MOSTLY "HIGHWAY MILES". I BROUGHT MY TRAVERSE INTO THE DEALER ON 12-9-19 FOR A BRAKE SERVICE AND ASK THAT THEY CHECK THE POWER STEERING WHICH HAS BEEN MAKING "WINDING" NOISES DURING VARIOUS TURNING RADIUSES. I WAS INFORMED BY THE DEALERSHIP OF A TSB REGARDING THE POWERING STEERING PUMP/LINE. APPARENTLY DUE TO A DESIGN FLAW BY GM, THE POWER STEERING HOSE AND A/C TOUCH AND DURING THE NORMAL OPERATION OF THE VEHICLE, RUB EACH OTHER. THIS IS KNOWN TO PRODUCE A HOLE IN THE POWER STEERING LINE CAUSING THE POWER STEERING FLUID TO LEAK. THIS HAS THE POTENTIAL TO CAUSE THE POWER STEERING PUMP TO FAIL. BECAUSE OF THE DESIGN FLAW, SIMPLY REPLACING THE HOSE WON'T ULTIMATELY FIX THE ISSUE. FURTHERMORE. IF THE POWER STEERING PUMP FAILS WHILE A DRIVER IS MAKING STEERING INPUTS, IT CREATES A HIGH PROBABLY THAT A CRASH CAN OCCUR RESULTING IN SERIOUS BODILY HARM OR DEATH TO THE DRIVER AND OTHERS. I SPOKE TO GM CORP CUSTOMER SERVICE ON 12-9-19 AND WAS TOLD, THEY DO NOT SHOW TO HAVE A FIX AND BECAUSE THERE IS NO RECALL FOR THE ISSUE, THEY DO NOT PLAN TO ADDRESS IT. I DON'T KNOW HOW MANY LIVES IT TAKES TO INITIATE A RECALL, BUT I WOULD HOPE THAT AS A GOVERNING AGENCY, YOU WOULD NOT TAKE THIS ISSUE LIGHTLY. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I PURCHASED A 2016 CHEVY TRAVERSE LT NEW FROM THE DEALER. IT HAS APPROX. 80K MILES THAT ARE MOSTLY "HIGHWAY MILES". I BROUGHT MY TRAVERSE INTO THE DEALER ON 12-9-19 FOR A BRAKE SERVICE AND ASK THAT THEY CHECK THE POWER STEERING WHICH HAS BEEN MAKING "WINDING" NOISES DURING VARIOUS TURNING RADIUSES. I WAS INFORMED BY THE DEALERSHIP OF A TSB REGARDING THE POWERING STEERING PUMP/LINE. APPARENTLY DUE TO A DESIGN FLAW BY GM, THE POWER STEERING HOSE AND A/C TOUCH AND DURING THE NORMAL OPERATION OF THE VEHICLE, RUB EACH OTHER. THIS IS KNOWN TO PRODUCE A HOLE IN THE POWER STEERING LINE CAUSING THE POWER STEERING FLUID TO LEAK. THIS HAS THE POTENTIAL TO CAUSE THE POWER STEERING PUMP TO FAIL. BECAUSE OF THE DESIGN FLAW, SIMPLY REPLACING THE HOSE WON'T ULTIMATELY FIX THE ISSUE. FURTHERMORE. IF THE POWER STEERING PUMP FAILS WHILE A DRIVER IS MAKING STEERING INPUTS, IT CREATES A HIGH PROBABLY THAT A CRASH CAN OCCUR RESULTING IN SERIOUS BODILY HARM OR DEATH TO THE DRIVER AND OTHERS. I SPOKE TO GM CORP CUSTOMER SERVICE ON 12-9-19 AND WAS TOLD, THEY DO NOT SHOW TO HAVE A FIX AND BECAUSE THERE IS NO RECALL FOR THE ISSUE, THEY DO NOT PLAN TO ADDRESS IT. I DON'T KNOW HOW MANY LIVES IT TAKES TO INITIATE A RECALL, BUT I WOULD HOPE THAT AS A GOVERNING AGENCY, YOU WOULD NOT TAKE THIS ISSUE LIGHTLY. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I PURCHASED A 2016 CHEVY TRAVERSE LT NEW FROM THE DEALER. IT HAS APPROX. 80K MILES THAT ARE MOSTLY "HIGHWAY MILES". I BROUGHT MY TRAVERSE INTO THE DEALER ON 12-9-19 FOR A BRAKE SERVICE AND ASK THAT THEY CHECK THE POWER STEERING WHICH HAS BEEN MAKING "WINDING" NOISES DURING VARIOUS TURNING RADIUSES. I WAS INFORMED BY THE DEALERSHIP OF A TSB REGARDING THE POWERING STEERING PUMP/LINE. APPARENTLY DUE TO A DESIGN FLAW BY GM, THE POWER STEERING HOSE AND A/C TOUCH AND DURING THE NORMAL OPERATION OF THE VEHICLE, RUB EACH OTHER. THIS IS KNOWN TO PRODUCE A HOLE IN THE POWER STEERING LINE CAUSING THE POWER STEERING FLUID TO LEAK. THIS HAS THE POTENTIAL TO CAUSE THE POWER STEERING PUMP TO FAIL. BECAUSE OF THE DESIGN FLAW, SIMPLY REPLACING THE HOSE WON'T ULTIMATELY FIX THE ISSUE. FURTHERMORE. IF THE POWER STEERING PUMP FAILS WHILE A DRIVER IS MAKING STEERING INPUTS, IT CREATES A HIGH PROBABLY THAT A CRASH CAN OCCUR RESULTING IN SERIOUS BODILY HARM OR DEATH TO THE DRIVER AND OTHERS. I SPOKE TO GM CORP CUSTOMER SERVICE ON 12-9-19 AND WAS TOLD, THEY DO NOT SHOW TO HAVE A FIX AND BECAUSE THERE IS NO RECALL FOR THE ISSUE, THEY DO NOT PLAN TO ADDRESS IT. I DON'T KNOW HOW MANY LIVES IT TAKES TO INITIATE A RECALL, BUT I WOULD HOPE THAT AS A GOVERNING AGENCY, YOU WOULD NOT TAKE THIS ISSUE LIGHTLY. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11287942
Recall Date: Dec 9, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MODULE THAT IS SUPPOSED TO BE FOR THE SIDE DETECTION ON BOTH SIDE MIRRORS DOES NOT WORK. WHEN I BROUGHT IT TO THE DEALERSHIP, THE MODULE HAD A SMALL SPACE THAT CONDENSATION COULD HAVE GOTTEN IN AND THE MODULE ACTUALLY ENDED UP BULGING. WHEN ASKED IF IT COULD BE REPLACED, THEY SAID THAT THE SPECIFIC PIECE NEEDED TO BE REPLACED IS NOT MADE BY GM ANY LONGER AND I WOULD NEED TO CONTACT GM, BUT IT COULD POSSIBLY BE A RECALL AT A LATER TIME. THE NOTIFICATION INSIDE THE CAR WENT OFF WHILE DRIVING. I CHECKED ALL SETTINGS TO MAKE SURE NOTHING WAS HIT BY ACCIDENT. EVERYTHING WAS THE WAY IT NEEDED TO BE. THE VEHICLE WAS BROUGHT IN THAT VERY NEXT WEEK TO BE CHECKED OUT AND THAT'S WHAT THEY TOLD ME ABOUT THE PIECE (WRITTEN ABOVE). SO I HAVE NO SIDE DETECTION ON A VEHICLE I JUST PURCHASED IN FEB 2019. I KNOW IT'S 3 YEARS OLD, BUT I SHOULD BE ABLE TO REPLACE A PIECE THAT I HAVE NO CONTROL OVER.
Corrective Action:
THE MODULE THAT IS SUPPOSED TO BE FOR THE SIDE DETECTION ON BOTH SIDE MIRRORS DOES NOT WORK. WHEN I BROUGHT IT TO THE DEALERSHIP, THE MODULE HAD A SMALL SPACE THAT CONDENSATION COULD HAVE GOTTEN IN AND THE MODULE ACTUALLY ENDED UP BULGING. WHEN ASKED IF IT COULD BE REPLACED, THEY SAID THAT THE SPECIFIC PIECE NEEDED TO BE REPLACED IS NOT MADE BY GM ANY LONGER AND I WOULD NEED TO CONTACT GM, BUT IT COULD POSSIBLY BE A RECALL AT A LATER TIME. THE NOTIFICATION INSIDE THE CAR WENT OFF WHILE DRIVING. I CHECKED ALL SETTINGS TO MAKE SURE NOTHING WAS HIT BY ACCIDENT. EVERYTHING WAS THE WAY IT NEEDED TO BE. THE VEHICLE WAS BROUGHT IN THAT VERY NEXT WEEK TO BE CHECKED OUT AND THAT'S WHAT THEY TOLD ME ABOUT THE PIECE (WRITTEN ABOVE). SO I HAVE NO SIDE DETECTION ON A VEHICLE I JUST PURCHASED IN FEB 2019. I KNOW IT'S 3 YEARS OLD, BUT I SHOULD BE ABLE TO REPLACE A PIECE THAT I HAVE NO CONTROL OVER.
Additional Notes:
THE MODULE THAT IS SUPPOSED TO BE FOR THE SIDE DETECTION ON BOTH SIDE MIRRORS DOES NOT WORK. WHEN I BROUGHT IT TO THE DEALERSHIP, THE MODULE HAD A SMALL SPACE THAT CONDENSATION COULD HAVE GOTTEN IN AND THE MODULE ACTUALLY ENDED UP BULGING. WHEN ASKED IF IT COULD BE REPLACED, THEY SAID THAT THE SPECIFIC PIECE NEEDED TO BE REPLACED IS NOT MADE BY GM ANY LONGER AND I WOULD NEED TO CONTACT GM, BUT IT COULD POSSIBLY BE A RECALL AT A LATER TIME. THE NOTIFICATION INSIDE THE CAR WENT OFF WHILE DRIVING. I CHECKED ALL SETTINGS TO MAKE SURE NOTHING WAS HIT BY ACCIDENT. EVERYTHING WAS THE WAY IT NEEDED TO BE. THE VEHICLE WAS BROUGHT IN THAT VERY NEXT WEEK TO BE CHECKED OUT AND THAT'S WHAT THEY TOLD ME ABOUT THE PIECE (WRITTEN ABOVE). SO I HAVE NO SIDE DETECTION ON A VEHICLE I JUST PURCHASED IN FEB 2019. I KNOW IT'S 3 YEARS OLD, BUT I SHOULD BE ABLE TO REPLACE A PIECE THAT I HAVE NO CONTROL OVER.
Mfg Campaign: 11279680
Recall Date: Nov 12, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
STALLS AS !ST GEAR JUMPS TO SECOND GEAR.
Corrective Action:
STALLS AS !ST GEAR JUMPS TO SECOND GEAR.
Additional Notes:
STALLS AS !ST GEAR JUMPS TO SECOND GEAR.
Mfg Campaign: 11268035
Recall Date: Oct 12, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING DOWN THE EXPRESSWAY THE VEHICLES STABILITRAK LIGHT CAME ON, THERE WAS A LOSS OF POWER - WHICH COULD HAVE CAUSED AN CRASH AT HIGH SPEEDS. THE STABILITRAK LIGHT HAS COME ON SEVERAL TIME NOW, THEN THE ABS LIGHT, THEN THE CHECK ENGINE LIGHT. EACH TIME THE TRACTION CONTROL LIGHTS FLASH AND THEN THERE IS A LOSS OF VEHICLE POWER. THIS COULD BE A VERY DANGEROUS ISSUE, IT IS FOR THIS REASON I AM REPORTING IT HERE.
Corrective Action:
WHILE DRIVING DOWN THE EXPRESSWAY THE VEHICLES STABILITRAK LIGHT CAME ON, THERE WAS A LOSS OF POWER - WHICH COULD HAVE CAUSED AN CRASH AT HIGH SPEEDS. THE STABILITRAK LIGHT HAS COME ON SEVERAL TIME NOW, THEN THE ABS LIGHT, THEN THE CHECK ENGINE LIGHT. EACH TIME THE TRACTION CONTROL LIGHTS FLASH AND THEN THERE IS A LOSS OF VEHICLE POWER. THIS COULD BE A VERY DANGEROUS ISSUE, IT IS FOR THIS REASON I AM REPORTING IT HERE.
Additional Notes:
WHILE DRIVING DOWN THE EXPRESSWAY THE VEHICLES STABILITRAK LIGHT CAME ON, THERE WAS A LOSS OF POWER - WHICH COULD HAVE CAUSED AN CRASH AT HIGH SPEEDS. THE STABILITRAK LIGHT HAS COME ON SEVERAL TIME NOW, THEN THE ABS LIGHT, THEN THE CHECK ENGINE LIGHT. EACH TIME THE TRACTION CONTROL LIGHTS FLASH AND THEN THERE IS A LOSS OF VEHICLE POWER. THIS COULD BE A VERY DANGEROUS ISSUE, IT IS FOR THIS REASON I AM REPORTING IT HERE.
Mfg Campaign: 11253374
Recall Date: Sep 5, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Corrective Action:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Additional Notes:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Mfg Campaign: 11246062
Recall Date: Aug 23, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Corrective Action:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Additional Notes:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Mfg Campaign: 11246062
Recall Date: Aug 23, 2019
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