Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Corrective Action:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Additional Notes:
I HAD HAD THIS 2016 TRAVERSE AND IT HAS 64000 MILES. IT HAS ON SEVERAL OCCASIONS FLASHED SERVICE TRACTION CONTROL/SERVICE STABILITRAC SYSTEM. IT HAPPENS OUTTA NOWHERE. I'VE TAKEN IT IN SEVERAL TIMES ONLY TO BE TOLD THEY CAN'T FIND A CODE. IT HAPPENS WHILE DRIVING DOWN THE ROAD WITHOUT WARNING CUTTING POWER TO THE ENGINE. NO REASON FOR IT TO HAPPEN AND IT'S NOT FIXED. SEEMS TO BE A COMMON GM PROBLEM. NEEDS TO BE FIXED. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. ON ANY STREET. THIS HAPPENED AGAIN TODAY AND HAS HAPPENED SEVERAL TIMES.
Mfg Campaign: 11246062
Recall Date: Aug 23, 2019
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR
Mfg Campaign: 11243897
Recall Date: Aug 14, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AFTER DRIVING FROM CHICAGO TO COLORADO, APPROX 1000 MILES OF EXTENDED HIGHWAY DRIVING, I SLOWED DOWN TO TURN INTO THE GAS STATION AND MY POWER STEERING WENT OUT. SPECIFICALLY I HAD NO POWER STEERING WHEN BRAKING OR AT LOW SPEEDS WHEN RPMS WERE LESS THAN 2000. IN ORDER FOR THE POWER STEERING TO SOMEWHAT WORK I WOULD NEED TO ACCELERATE AT LOW GEAR TO RAISE RPMS. I HAD MY FAMILY IN THE CAR AND COULD HAVE EASILY LOST CONTROL OF VEHICLE INJURING THE PASSENGERS IN THE CAR OR WORSE ANOTHER BYSTANDER OR DRIVER. THE CAR ONLY HAS 61000 MILES ON IT. GEARBOX FAILED , POWER STEERING PUMP FAILED, AND NEEDS HIGH PRESSURE STEERING HOSE. THIS IS A MAJOR SAFETY ISSUE AND A RECALL NEEDS TO BE PLACED. THIS IS A KNOWN ISSUE THAT HAS PLAGUED GM CARS , SPECIFICALLY THIS MODEL IN PAST.
Corrective Action:
AFTER DRIVING FROM CHICAGO TO COLORADO, APPROX 1000 MILES OF EXTENDED HIGHWAY DRIVING, I SLOWED DOWN TO TURN INTO THE GAS STATION AND MY POWER STEERING WENT OUT. SPECIFICALLY I HAD NO POWER STEERING WHEN BRAKING OR AT LOW SPEEDS WHEN RPMS WERE LESS THAN 2000. IN ORDER FOR THE POWER STEERING TO SOMEWHAT WORK I WOULD NEED TO ACCELERATE AT LOW GEAR TO RAISE RPMS. I HAD MY FAMILY IN THE CAR AND COULD HAVE EASILY LOST CONTROL OF VEHICLE INJURING THE PASSENGERS IN THE CAR OR WORSE ANOTHER BYSTANDER OR DRIVER. THE CAR ONLY HAS 61000 MILES ON IT. GEARBOX FAILED , POWER STEERING PUMP FAILED, AND NEEDS HIGH PRESSURE STEERING HOSE. THIS IS A MAJOR SAFETY ISSUE AND A RECALL NEEDS TO BE PLACED. THIS IS A KNOWN ISSUE THAT HAS PLAGUED GM CARS , SPECIFICALLY THIS MODEL IN PAST.
Additional Notes:
AFTER DRIVING FROM CHICAGO TO COLORADO, APPROX 1000 MILES OF EXTENDED HIGHWAY DRIVING, I SLOWED DOWN TO TURN INTO THE GAS STATION AND MY POWER STEERING WENT OUT. SPECIFICALLY I HAD NO POWER STEERING WHEN BRAKING OR AT LOW SPEEDS WHEN RPMS WERE LESS THAN 2000. IN ORDER FOR THE POWER STEERING TO SOMEWHAT WORK I WOULD NEED TO ACCELERATE AT LOW GEAR TO RAISE RPMS. I HAD MY FAMILY IN THE CAR AND COULD HAVE EASILY LOST CONTROL OF VEHICLE INJURING THE PASSENGERS IN THE CAR OR WORSE ANOTHER BYSTANDER OR DRIVER. THE CAR ONLY HAS 61000 MILES ON IT. GEARBOX FAILED , POWER STEERING PUMP FAILED, AND NEEDS HIGH PRESSURE STEERING HOSE. THIS IS A MAJOR SAFETY ISSUE AND A RECALL NEEDS TO BE PLACED. THIS IS A KNOWN ISSUE THAT HAS PLAGUED GM CARS , SPECIFICALLY THIS MODEL IN PAST.
Mfg Campaign: 11242094
Recall Date: Aug 6, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Corrective Action:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Additional Notes:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Mfg Campaign: 11232481
Recall Date: Jul 16, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Corrective Action:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Additional Notes:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Mfg Campaign: 11232481
Recall Date: Jul 16, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Corrective Action:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Additional Notes:
OUR 2016 CHEVY TRAVERSE CHECK ENGINE LIGHT CAME ON THEN IT STARTED BLINKING, WE BROUGHT IT TOO A CHEVY DEALER AND THEY TOLD US THE POWER STEERING PUMP WAS LEAKING AND THE FLUID RAN DOWN THE LINE AND DRIPPED IN TO THE SENSOR BOX AND SHORTED OUT ALL THE SENSORS. COSTING US OUT OF POCKET $2115.04. THIS SHOULD NOT HAVE HAPPENED. THERE WERE NO SIGNS OF LEAKS OR SPOTS ON OUR DRIVEWAY OR WHERE THE CAR IS PARKED DURING THE DAY. IF YOU LOOK UNDER THE HOOD OF THE TRAVERSE YOU SEE NOTHING. THERE WAS NO POSSIBLE WAY FOR ME TOO SEE THIS PROBLEM AND CATCH IT BEFORE THE DAMAGE WAS DONE. THERE FOR THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY AND CHEVY BASICALLY TOLD ME TO BAD NOT COVERED.
Mfg Campaign: 11232481
Recall Date: Jul 16, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEAT BELTS IN THE 3RD ROW LOCK AND DO NOT RELEASE. MY SON WAS JUST STUCK IN THE CAR AND IT TOOK ALMOST AN HOUR FOR US TO GET HIM OUT BECAUSE OF THE SEATBELT. IT KEPT TIGHTENING WHEN WE TRIED TO GET IT OFF AND WOULDN'T RELEASE. THE VEHICLE WAS PARKED AND TURNED OFF.
Corrective Action:
THE SEAT BELTS IN THE 3RD ROW LOCK AND DO NOT RELEASE. MY SON WAS JUST STUCK IN THE CAR AND IT TOOK ALMOST AN HOUR FOR US TO GET HIM OUT BECAUSE OF THE SEATBELT. IT KEPT TIGHTENING WHEN WE TRIED TO GET IT OFF AND WOULDN'T RELEASE. THE VEHICLE WAS PARKED AND TURNED OFF.
Additional Notes:
THE SEAT BELTS IN THE 3RD ROW LOCK AND DO NOT RELEASE. MY SON WAS JUST STUCK IN THE CAR AND IT TOOK ALMOST AN HOUR FOR US TO GET HIM OUT BECAUSE OF THE SEATBELT. IT KEPT TIGHTENING WHEN WE TRIED TO GET IT OFF AND WOULDN'T RELEASE. THE VEHICLE WAS PARKED AND TURNED OFF.
Mfg Campaign: 11229767
Recall Date: Jul 6, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Corrective Action:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Additional Notes:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Mfg Campaign: 11222030
Recall Date: Jun 24, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Corrective Action:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Additional Notes:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Mfg Campaign: 11222030
Recall Date: Jun 24, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Corrective Action:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Additional Notes:
WHILE DRIVING MY 2016 TRAVERSE ON THE HIGHWAY, THE ENGINE LOST POWER AND I RECEIVED THE STABILITRAK WARNING, ALONG WITH THE ABS & CHECK ENGINE WARNING LIGHTS. I WAS ON THE INTERSTATE TRAVELLING ACROSS COUNTRY WHEN THE CAR BEGAN TO STUTTER, SHAKE AND WITH IMMEDIATE LOSS OF POWER, I STRUGGLED TO STEER OF THE MAIN LANES AND NARROWLY ESCAPING A LIFE-THREATENING CRASH.
Mfg Campaign: 11222030
Recall Date: Jun 24, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WITH UNDER 30,000 MILES ON OUR VEHICLE, WE NEED A NEW POWER STEERING PUMP. THE POWER STEERING WILL STOP WORKING A VARIOUS TIMES. ALL UNDER THE SPEED FOR 20 MPH. THIS SEEMS SLIGHTLY HARMLESS BECAUSE OF THE LACK OF SPEED, BUT LET ME TELL YOU THE DANGERS. MY HUSBAND SEEMS TO HAVE NO ISSUES WHEN THE POWER STEER PUMP STOPS WORKING, BUT I HAVE ISSUES WITH IT. WHEN TRYING TO PARK I HAVE ALMOST HIT CAR PARKED BESIDE ME BECAUSE I CAN NOT CRANK ON THE WHEEL HARD ENOUGH. WHEN TRYING TO BACK OUT I ALMOST SIDE SWIPED CARS PARKED NEXT TO ME FOR THE SAME REASON. TODAY BECAUSE I COULD NOT CRANK THE STEERING WHEEL HARD ENOUGH. THIS CAUSED ME TO HIT THE CART CORAL AT OUR LOCAL MARKET. RESEARCHING WHAT THE ISSUE COULD BEEN, IN MANY FORUMS YOU SEE A CONSTANT FLOW OF POWER STEERING PUMP ISSUES IN MANY OF THE TRAVERSES WITH LESS THAN 30.000 MILES ON THEM. THIS IS SUCH A SAFETY ISSUE AND THERE SHOULD BE A RECALL. THERE HAS TO BE AN ISSUE WITH THE MANUFACTURED POWER STEERING PUMP.
Corrective Action:
WITH UNDER 30,000 MILES ON OUR VEHICLE, WE NEED A NEW POWER STEERING PUMP. THE POWER STEERING WILL STOP WORKING A VARIOUS TIMES. ALL UNDER THE SPEED FOR 20 MPH. THIS SEEMS SLIGHTLY HARMLESS BECAUSE OF THE LACK OF SPEED, BUT LET ME TELL YOU THE DANGERS. MY HUSBAND SEEMS TO HAVE NO ISSUES WHEN THE POWER STEER PUMP STOPS WORKING, BUT I HAVE ISSUES WITH IT. WHEN TRYING TO PARK I HAVE ALMOST HIT CAR PARKED BESIDE ME BECAUSE I CAN NOT CRANK ON THE WHEEL HARD ENOUGH. WHEN TRYING TO BACK OUT I ALMOST SIDE SWIPED CARS PARKED NEXT TO ME FOR THE SAME REASON. TODAY BECAUSE I COULD NOT CRANK THE STEERING WHEEL HARD ENOUGH. THIS CAUSED ME TO HIT THE CART CORAL AT OUR LOCAL MARKET. RESEARCHING WHAT THE ISSUE COULD BEEN, IN MANY FORUMS YOU SEE A CONSTANT FLOW OF POWER STEERING PUMP ISSUES IN MANY OF THE TRAVERSES WITH LESS THAN 30.000 MILES ON THEM. THIS IS SUCH A SAFETY ISSUE AND THERE SHOULD BE A RECALL. THERE HAS TO BE AN ISSUE WITH THE MANUFACTURED POWER STEERING PUMP.
Additional Notes:
WITH UNDER 30,000 MILES ON OUR VEHICLE, WE NEED A NEW POWER STEERING PUMP. THE POWER STEERING WILL STOP WORKING A VARIOUS TIMES. ALL UNDER THE SPEED FOR 20 MPH. THIS SEEMS SLIGHTLY HARMLESS BECAUSE OF THE LACK OF SPEED, BUT LET ME TELL YOU THE DANGERS. MY HUSBAND SEEMS TO HAVE NO ISSUES WHEN THE POWER STEER PUMP STOPS WORKING, BUT I HAVE ISSUES WITH IT. WHEN TRYING TO PARK I HAVE ALMOST HIT CAR PARKED BESIDE ME BECAUSE I CAN NOT CRANK ON THE WHEEL HARD ENOUGH. WHEN TRYING TO BACK OUT I ALMOST SIDE SWIPED CARS PARKED NEXT TO ME FOR THE SAME REASON. TODAY BECAUSE I COULD NOT CRANK THE STEERING WHEEL HARD ENOUGH. THIS CAUSED ME TO HIT THE CART CORAL AT OUR LOCAL MARKET. RESEARCHING WHAT THE ISSUE COULD BEEN, IN MANY FORUMS YOU SEE A CONSTANT FLOW OF POWER STEERING PUMP ISSUES IN MANY OF THE TRAVERSES WITH LESS THAN 30.000 MILES ON THEM. THIS IS SUCH A SAFETY ISSUE AND THERE SHOULD BE A RECALL. THERE HAS TO BE AN ISSUE WITH THE MANUFACTURED POWER STEERING PUMP.
Mfg Campaign: 11220733
Recall Date: Jun 17, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING PUMP APPEARS TO INTERMITTENTLY FAIL AND CAUSES VERY DIFFICULT TURNING SITUATIONS. IT IS UNPREDICTABLE TO KNOW WHEN THIS WILL HAPPEN AND THERE ARE TIMES WHEN THE CAR IS COMPLETELY FINE AND DRIVES BEAUTIFULLY AND THEN THERE ARE TIMES WHEN IT TAKES EVERY EFFORT TO TURN THE WHEEL. THIS HAPPENED WITHOUT WARNING AND THERE WAS NOTHING ON THE DASH BOARD TO SIGNAL THAT A SYSTEM WAS FAILING. IT PRIMARILY HAPPENS AT SPEEDS LESS THAN 25 MPH.
Corrective Action:
THE POWER STEERING PUMP APPEARS TO INTERMITTENTLY FAIL AND CAUSES VERY DIFFICULT TURNING SITUATIONS. IT IS UNPREDICTABLE TO KNOW WHEN THIS WILL HAPPEN AND THERE ARE TIMES WHEN THE CAR IS COMPLETELY FINE AND DRIVES BEAUTIFULLY AND THEN THERE ARE TIMES WHEN IT TAKES EVERY EFFORT TO TURN THE WHEEL. THIS HAPPENED WITHOUT WARNING AND THERE WAS NOTHING ON THE DASH BOARD TO SIGNAL THAT A SYSTEM WAS FAILING. IT PRIMARILY HAPPENS AT SPEEDS LESS THAN 25 MPH.
Additional Notes:
THE POWER STEERING PUMP APPEARS TO INTERMITTENTLY FAIL AND CAUSES VERY DIFFICULT TURNING SITUATIONS. IT IS UNPREDICTABLE TO KNOW WHEN THIS WILL HAPPEN AND THERE ARE TIMES WHEN THE CAR IS COMPLETELY FINE AND DRIVES BEAUTIFULLY AND THEN THERE ARE TIMES WHEN IT TAKES EVERY EFFORT TO TURN THE WHEEL. THIS HAPPENED WITHOUT WARNING AND THERE WAS NOTHING ON THE DASH BOARD TO SIGNAL THAT A SYSTEM WAS FAILING. IT PRIMARILY HAPPENS AT SPEEDS LESS THAN 25 MPH.
Mfg Campaign: 11210861
Recall Date: May 30, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING AT POSTED HIGHWAY SPEED OF 65 M.P.H. A VIBRATION APPEARS. VIBRATION LASTED APPROXIMATELY 90 SECONDS AND BECAME HARSHER AND VEHICLE WAS GETTING UNDRIVEABLE AS TIME ELAPSED. AS VIBRATION INCREASED IN INTENSITY, I SLOWED DOWN TO ABOUT 15 M.P.H. TO MAINTAIN CONTROL. I EXITED THE HIGHWAY ONTO A COUNTY ROAD, CAME TO A COMPLETE STOP & PUT THE VEHICLE IN PARK. PUT THE VEHICLE IN REVERSE AND BACKED UP APPROXIMATELY 30 FEET. BROUGHT VEHICLE TO A COMPLETE STOP. PUT THE VEHICLE IN DRIVE AND DROVE THE REMAINDER OF THE WAY HOME, APPROXIMATELY 2 MILES. AFTER STOPPING, BACKING UP & CONTINUING IN DRIVE, THE HARSH VIBRATION HAS NOT RETURNED. THIS VEHICLE REACHED THE SERVICE LIMIT OF 2000 MILES ON 3/11/2019 AND WAS SERVICED FOR LUBE, OIL, FILTER ALONG WITH A CHECK FOR VIBRATION, NOTHING WAS FOUND.
Corrective Action:
DRIVING AT POSTED HIGHWAY SPEED OF 65 M.P.H. A VIBRATION APPEARS. VIBRATION LASTED APPROXIMATELY 90 SECONDS AND BECAME HARSHER AND VEHICLE WAS GETTING UNDRIVEABLE AS TIME ELAPSED. AS VIBRATION INCREASED IN INTENSITY, I SLOWED DOWN TO ABOUT 15 M.P.H. TO MAINTAIN CONTROL. I EXITED THE HIGHWAY ONTO A COUNTY ROAD, CAME TO A COMPLETE STOP & PUT THE VEHICLE IN PARK. PUT THE VEHICLE IN REVERSE AND BACKED UP APPROXIMATELY 30 FEET. BROUGHT VEHICLE TO A COMPLETE STOP. PUT THE VEHICLE IN DRIVE AND DROVE THE REMAINDER OF THE WAY HOME, APPROXIMATELY 2 MILES. AFTER STOPPING, BACKING UP & CONTINUING IN DRIVE, THE HARSH VIBRATION HAS NOT RETURNED. THIS VEHICLE REACHED THE SERVICE LIMIT OF 2000 MILES ON 3/11/2019 AND WAS SERVICED FOR LUBE, OIL, FILTER ALONG WITH A CHECK FOR VIBRATION, NOTHING WAS FOUND.
Additional Notes:
DRIVING AT POSTED HIGHWAY SPEED OF 65 M.P.H. A VIBRATION APPEARS. VIBRATION LASTED APPROXIMATELY 90 SECONDS AND BECAME HARSHER AND VEHICLE WAS GETTING UNDRIVEABLE AS TIME ELAPSED. AS VIBRATION INCREASED IN INTENSITY, I SLOWED DOWN TO ABOUT 15 M.P.H. TO MAINTAIN CONTROL. I EXITED THE HIGHWAY ONTO A COUNTY ROAD, CAME TO A COMPLETE STOP & PUT THE VEHICLE IN PARK. PUT THE VEHICLE IN REVERSE AND BACKED UP APPROXIMATELY 30 FEET. BROUGHT VEHICLE TO A COMPLETE STOP. PUT THE VEHICLE IN DRIVE AND DROVE THE REMAINDER OF THE WAY HOME, APPROXIMATELY 2 MILES. AFTER STOPPING, BACKING UP & CONTINUING IN DRIVE, THE HARSH VIBRATION HAS NOT RETURNED. THIS VEHICLE REACHED THE SERVICE LIMIT OF 2000 MILES ON 3/11/2019 AND WAS SERVICED FOR LUBE, OIL, FILTER ALONG WITH A CHECK FOR VIBRATION, NOTHING WAS FOUND.
Mfg Campaign: 11185827
Recall Date: Mar 11, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Corrective Action:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Additional Notes:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Mfg Campaign: 11181929
Recall Date: Feb 22, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Corrective Action:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Additional Notes:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Mfg Campaign: 11181929
Recall Date: Feb 22, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Corrective Action:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Additional Notes:
WHILE DRIVING 75 ON A FREEWAY THE SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND CHECK ENGINE LIGHTS ALL CAME ON. THE ENGINE POWER WAS REDUCED AND I COULDN'T GO OVER 40MPH ALL AT ONCE. THE VEHICLE WAS LIMPED OFF THE FREEWAY WITHOUT ANY INCIDENT WITH ANOTHER VEHICLE, THANK GOD AND BROUGHT TO A MECHANIC. HE SAID THAT HE HAS SEEN HUNDREDS OF THE SAME ISSUE OVER THE PAST FEW YEARS ON THE SAME VEHICLE AND OTHER CHEVROLET VEHICLES. HE TOLD ME THAT THIS WILL HAPPEN TO DIAGNOSE A MORE GENERAL ISSUE THAT COULD BE WRONG WITH THE VEHICLE AND THAT IT COULD BE A NUMBER OF THINGS THAT NEED TO BE TESTED WITHOUT REPLACING HUNDREDS OR POTENTIALLY THOUSANDS OF DOLLARS WORTH OF PARTS. IT COULD BE EVEN BE ONE OF A VARIETY OF SENSORS ON THE VEHICLE. MY COMPLAINT IS THAT WITH SUCH A HIGH TECH COMPUTER ON THE VEHICLE, HOW IS IT THAT THERE IS NOT A SPECIFIC PROBLEM CODE OR LIGHT TO TELL YOU OR A MECHANIC WHAT IS ACTUALLY WRONG WITH THE VEHICLE. SECONDLY THAT A GENERAL CODE COMING UP ON A CAR SHOULD NOT BE POWERING THE ENGINE DOWN SO DRASTICALLY. THAT COULD HAVE BEEN VERY DANGEROUS IF THERE WAS SOMEONE RIGHT BEHIND ME. THIS IS A HAZARD WORTH A RECALL BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF IT.
Mfg Campaign: 11181929
Recall Date: Feb 22, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.
Corrective Action:
WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.
Additional Notes:
WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.
Mfg Campaign: 11179776
Recall Date: Feb 13, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.
Corrective Action:
WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.
Additional Notes:
WHEN DRIVING ON THE HIGHWAY THE SERVICE STABILITRACK LIGHT FLASHES ALONG WITH TRACTION CONTROL OFF AND ENGINE POWER REDUCED. THE VEHICLE THEN SLOWS TO 25MPH. THIS HAS HAPPENED SEVERAL TIMES AND HAS GONE AWAY AFTER I RESTART THE CAR. THIS IS A SAFETY ISSUE AS I HAVE ALMOST BEEN REAR ENDED ON A BRIDGE WITH MY DAUGHTERS IN THE CAR. I ENDED UP GETTING MY CAR TOWED TO THE DEALERSHIP YESTERDAY. IF YOU RESEARCH THIS PROBLEM, IT IS A BIG ISSUE. GM SHOULD BE MADE TO DO A RECALL FOR THIS.
Mfg Campaign: 11179776
Recall Date: Feb 13, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!
Corrective Action:
MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!
Additional Notes:
MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!
Mfg Campaign: 11176216
Recall Date: Feb 11, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!
Corrective Action:
MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!
Additional Notes:
MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL ME PRECISELY WHAT WAS WRONG, AND THAT THEY CHANGED A RELAY, AND IF THAT WASN'T THE PROBLEM, THE WHOLE FUSE BOX NEEDED TO BE REPLACED. I HAVE CALLED GM IN RESPONSE TO THIS, ASKING HOW ON EARTH WOULD A FUSE BOX NEED TO BE REPLACED ON A VEHICLE THAT'S ONLY THREE YEARS OLD WITH LESS THAN 100,000 MILES, BUT OF COURSE THEIR CUSTOMER SERVICE DEPARTMENT WASN'T HELPFUL IN THAT REGARD. WHEN I FINALLY SPOKE TO THE DEALERSHIP AGAIN, THEY LET ME KNOW THAT THE PART WAS ON NATIONAL BACKORDER. THAT INDICATES TO ME THAT THEIR IS A NATIONAL PROBLEM WITH EITHER THE CAR OR THE PART. I CALLED GM AGAIN BUT WAS TOLD THAT IT IS NORMAL FOR A PART TO BE ON A NATIONAL BACKORDER. I'M NOT BUYING IT, AND I BELIEVE THERE ARE MANY OWNERS WITH THE SAME PROBLEM, AND THEY WON'T WANT TO OWN THEIR PROBLEM, AND LEAVE THE VEHICLE OWNERS ON THE LINE TO PAY FOR REPAIRS FOR SOMETHING THAT'S CLEARLY DEFECTIVE. PLEASE HOLD THEM ACCOUNTABLE!
Mfg Campaign: 11176216
Recall Date: Feb 11, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury