Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING STARTED TO BECOME NON-EXISTENT AT VERY LOW SPEEDS. THE WHEEL IS EXTREMELY DIFFICULT TO TURN WHEN COMING IN AND OUT OF PARKING SPACES OR TURNING AROUND PARKING LOTS OR TIGHT SPACES. THIS IS VERY DANGEROUS AS THE ONLY TIME THE PS CAN WORK IS TO SPEED UP WHICH IS IMPOSSIBLE WHEN MANEUVERING AROUND PARKING GARAGES. IT IS NOW A PERMANENT PROBLEM WITH MY 2016 TRAVERSE AND I NEED IT FIXED ASAP BUT I DON'T SEE ANY RECALL FOR IT. I SEE SEVERAL OTHER SIMILAR COMPLAINTS ON THE SAME 2016 CHEVY TRAVERSE OR WITHIN THE SAME YEAR MODEL. GM SHOULD ISSUE A RECALL FOR THIS ISSUE NOW BEFORE ANY SERIOUS DAMAGE OR INJURY OCCURS!
Corrective Action:
THE POWER STEERING STARTED TO BECOME NON-EXISTENT AT VERY LOW SPEEDS. THE WHEEL IS EXTREMELY DIFFICULT TO TURN WHEN COMING IN AND OUT OF PARKING SPACES OR TURNING AROUND PARKING LOTS OR TIGHT SPACES. THIS IS VERY DANGEROUS AS THE ONLY TIME THE PS CAN WORK IS TO SPEED UP WHICH IS IMPOSSIBLE WHEN MANEUVERING AROUND PARKING GARAGES. IT IS NOW A PERMANENT PROBLEM WITH MY 2016 TRAVERSE AND I NEED IT FIXED ASAP BUT I DON'T SEE ANY RECALL FOR IT. I SEE SEVERAL OTHER SIMILAR COMPLAINTS ON THE SAME 2016 CHEVY TRAVERSE OR WITHIN THE SAME YEAR MODEL. GM SHOULD ISSUE A RECALL FOR THIS ISSUE NOW BEFORE ANY SERIOUS DAMAGE OR INJURY OCCURS!
Additional Notes:
THE POWER STEERING STARTED TO BECOME NON-EXISTENT AT VERY LOW SPEEDS. THE WHEEL IS EXTREMELY DIFFICULT TO TURN WHEN COMING IN AND OUT OF PARKING SPACES OR TURNING AROUND PARKING LOTS OR TIGHT SPACES. THIS IS VERY DANGEROUS AS THE ONLY TIME THE PS CAN WORK IS TO SPEED UP WHICH IS IMPOSSIBLE WHEN MANEUVERING AROUND PARKING GARAGES. IT IS NOW A PERMANENT PROBLEM WITH MY 2016 TRAVERSE AND I NEED IT FIXED ASAP BUT I DON'T SEE ANY RECALL FOR IT. I SEE SEVERAL OTHER SIMILAR COMPLAINTS ON THE SAME 2016 CHEVY TRAVERSE OR WITHIN THE SAME YEAR MODEL. GM SHOULD ISSUE A RECALL FOR THIS ISSUE NOW BEFORE ANY SERIOUS DAMAGE OR INJURY OCCURS!
Mfg Campaign: 11407792
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
Corrective Action:
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
Additional Notes:
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
Mfg Campaign: 11407524
Recall Date: Apr 11, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
Corrective Action:
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
Additional Notes:
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
Mfg Campaign: 11407524
Recall Date: Apr 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVERS INFORMATION CENTER (DIC) IS SO DIM IT IS UNREADABLE DURING THE DAY. THE OTHER FUNCTIONS OF THE PHOTOCELL (E.G. - DAYTIME RUNNING LIGHTS) FUNCTION FINE. THE LIGHT SWITCH FOR IT IS TURNED ALL THE WAY UP. IT FUNCTIONS FINE AT NIGHT. THEREFORE,DURING THE DAY I AM NOT ABLE TO READ ANY WARNINGS ON IT, OR ANY OF THE OTHER INFORMATION, SUCH AS TIRE PRESSURE OR FUEL CONSUMPTION DATA. DURING THE DAY WHEN IT IS MALFUNCTIONING, IF I COVER UP THE PHOTOCELL ON THE CENTER TOP OF THE DASH FOR 20-30 SECONDS, THE VEHICLE RESORTS TO NIGHT TIME SETTINGS, AND THE DIC IS LIT APPROPRIATELY FOR NIGHTTIME.. IF I THEN UNCOVER THE PHOTOCELL, AFTER 20-30 SECONDS THE VEHICLE RESORTS BACK TO DAYTIME SETTINGS. THE DIC THEN IS LIT NORMALLY FOR DAYTIME. THIS NORMAL FUNCTIONING OF THE DIC WILL LAST 10 SECONDS SOMETIMES, OTHER TIMES FOR AN HOUR. IT THEN ONCE AGAIN BECOMES SO DIM AS TO BE UNREADABLE. (IT IS DIM, NOT BLANK). MY CHEVY DEALER DOES NOT KNOW WHAT IS GOING ON, AND SAID THEY HAVE NO INFORMATION FROM GM. THIS IS NOT A PROBLEM I HAVE ALONE, AS SEVERAL BLOGS DISCUSS THIS PROBLEM. FOR EXAMPLE - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T51747_DS1014246. ALL YOU HAVE TO DO IS SEARCH FOR: CHEVY TRAVERSE DRIVERS INFORMATION CENTER PROBLEMS. THIS IS A SAFETY ISSUE. WHAT IF MY TIRE PRESSURE IS STARTING TO RAPIDLY DECLINE AND I CANNOT SEE THAT? WHAT IF I AM UNABLE TO SEE HOW MANY MILES I LEFT IN GAS? CHEVY DOES NOT APPEAR TO ADMIT THERE IS A PROBLEM. MY VEHICLE HAS ABOUT 96,000 MILES, AND I AM THE ORIGINAL OWNER. IT HAS ONLY BEEN SERVICED BY A CHEVY DEALER. THERE ARE NO AFTER MARKET ACCESSORIES OR ALTERATIONS. THIS STARTED ABOUT A YEAR AGO, BUT SEEMS TO BE HAPPENING MORE OFTEN. BLOGS INDICATE REPLACING THE INSTRUMENT CLUSTER FIXES THE PROBLEM, BUT NO WORD FROM CHEVY ON THAT.
Corrective Action:
THE DRIVERS INFORMATION CENTER (DIC) IS SO DIM IT IS UNREADABLE DURING THE DAY. THE OTHER FUNCTIONS OF THE PHOTOCELL (E.G. - DAYTIME RUNNING LIGHTS) FUNCTION FINE. THE LIGHT SWITCH FOR IT IS TURNED ALL THE WAY UP. IT FUNCTIONS FINE AT NIGHT. THEREFORE,DURING THE DAY I AM NOT ABLE TO READ ANY WARNINGS ON IT, OR ANY OF THE OTHER INFORMATION, SUCH AS TIRE PRESSURE OR FUEL CONSUMPTION DATA. DURING THE DAY WHEN IT IS MALFUNCTIONING, IF I COVER UP THE PHOTOCELL ON THE CENTER TOP OF THE DASH FOR 20-30 SECONDS, THE VEHICLE RESORTS TO NIGHT TIME SETTINGS, AND THE DIC IS LIT APPROPRIATELY FOR NIGHTTIME.. IF I THEN UNCOVER THE PHOTOCELL, AFTER 20-30 SECONDS THE VEHICLE RESORTS BACK TO DAYTIME SETTINGS. THE DIC THEN IS LIT NORMALLY FOR DAYTIME. THIS NORMAL FUNCTIONING OF THE DIC WILL LAST 10 SECONDS SOMETIMES, OTHER TIMES FOR AN HOUR. IT THEN ONCE AGAIN BECOMES SO DIM AS TO BE UNREADABLE. (IT IS DIM, NOT BLANK). MY CHEVY DEALER DOES NOT KNOW WHAT IS GOING ON, AND SAID THEY HAVE NO INFORMATION FROM GM. THIS IS NOT A PROBLEM I HAVE ALONE, AS SEVERAL BLOGS DISCUSS THIS PROBLEM. FOR EXAMPLE - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T51747_DS1014246. ALL YOU HAVE TO DO IS SEARCH FOR: CHEVY TRAVERSE DRIVERS INFORMATION CENTER PROBLEMS. THIS IS A SAFETY ISSUE. WHAT IF MY TIRE PRESSURE IS STARTING TO RAPIDLY DECLINE AND I CANNOT SEE THAT? WHAT IF I AM UNABLE TO SEE HOW MANY MILES I LEFT IN GAS? CHEVY DOES NOT APPEAR TO ADMIT THERE IS A PROBLEM. MY VEHICLE HAS ABOUT 96,000 MILES, AND I AM THE ORIGINAL OWNER. IT HAS ONLY BEEN SERVICED BY A CHEVY DEALER. THERE ARE NO AFTER MARKET ACCESSORIES OR ALTERATIONS. THIS STARTED ABOUT A YEAR AGO, BUT SEEMS TO BE HAPPENING MORE OFTEN. BLOGS INDICATE REPLACING THE INSTRUMENT CLUSTER FIXES THE PROBLEM, BUT NO WORD FROM CHEVY ON THAT.
Additional Notes:
THE DRIVERS INFORMATION CENTER (DIC) IS SO DIM IT IS UNREADABLE DURING THE DAY. THE OTHER FUNCTIONS OF THE PHOTOCELL (E.G. - DAYTIME RUNNING LIGHTS) FUNCTION FINE. THE LIGHT SWITCH FOR IT IS TURNED ALL THE WAY UP. IT FUNCTIONS FINE AT NIGHT. THEREFORE,DURING THE DAY I AM NOT ABLE TO READ ANY WARNINGS ON IT, OR ANY OF THE OTHER INFORMATION, SUCH AS TIRE PRESSURE OR FUEL CONSUMPTION DATA. DURING THE DAY WHEN IT IS MALFUNCTIONING, IF I COVER UP THE PHOTOCELL ON THE CENTER TOP OF THE DASH FOR 20-30 SECONDS, THE VEHICLE RESORTS TO NIGHT TIME SETTINGS, AND THE DIC IS LIT APPROPRIATELY FOR NIGHTTIME.. IF I THEN UNCOVER THE PHOTOCELL, AFTER 20-30 SECONDS THE VEHICLE RESORTS BACK TO DAYTIME SETTINGS. THE DIC THEN IS LIT NORMALLY FOR DAYTIME. THIS NORMAL FUNCTIONING OF THE DIC WILL LAST 10 SECONDS SOMETIMES, OTHER TIMES FOR AN HOUR. IT THEN ONCE AGAIN BECOMES SO DIM AS TO BE UNREADABLE. (IT IS DIM, NOT BLANK). MY CHEVY DEALER DOES NOT KNOW WHAT IS GOING ON, AND SAID THEY HAVE NO INFORMATION FROM GM. THIS IS NOT A PROBLEM I HAVE ALONE, AS SEVERAL BLOGS DISCUSS THIS PROBLEM. FOR EXAMPLE - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T51747_DS1014246. ALL YOU HAVE TO DO IS SEARCH FOR: CHEVY TRAVERSE DRIVERS INFORMATION CENTER PROBLEMS. THIS IS A SAFETY ISSUE. WHAT IF MY TIRE PRESSURE IS STARTING TO RAPIDLY DECLINE AND I CANNOT SEE THAT? WHAT IF I AM UNABLE TO SEE HOW MANY MILES I LEFT IN GAS? CHEVY DOES NOT APPEAR TO ADMIT THERE IS A PROBLEM. MY VEHICLE HAS ABOUT 96,000 MILES, AND I AM THE ORIGINAL OWNER. IT HAS ONLY BEEN SERVICED BY A CHEVY DEALER. THERE ARE NO AFTER MARKET ACCESSORIES OR ALTERATIONS. THIS STARTED ABOUT A YEAR AGO, BUT SEEMS TO BE HAPPENING MORE OFTEN. BLOGS INDICATE REPLACING THE INSTRUMENT CLUSTER FIXES THE PROBLEM, BUT NO WORD FROM CHEVY ON THAT.
Mfg Campaign: 11407120
Recall Date: Apr 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Corrective Action:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Additional Notes:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Mfg Campaign: 11405895
Recall Date: Apr 1, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Corrective Action:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Additional Notes:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Mfg Campaign: 11405895
Recall Date: Apr 1, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Corrective Action:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Additional Notes:
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Mfg Campaign: 11405895
Recall Date: Apr 1, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Corrective Action:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Additional Notes:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Mfg Campaign: 11398901
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Corrective Action:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Additional Notes:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Mfg Campaign: 11398901
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Corrective Action:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Additional Notes:
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
Mfg Campaign: 11398901
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING IN A NEIGHBORHOOD ROAD AND CAME TO A STOP SIGN. I PROCEEDED TO MAKE A LEFT TURN AND THE POWER STEERING NO LONGER WORKED. MY TRAVERSE HAD 54K. I TOOK IT TO A LOCAL REPAIR SHOP AND THEY REPLACED THE POWER STEERING PUMP, HIGH PRESSURE LINE, FLUSHED THE POWER STEERING SYSTEM AND HAD TO REPLACE THE SERPENTINE BELT BECAUSE FLUID GOT ALL OVER THE BELT. I GOT THE SUV BACK AND IT STILL WASN'T RIGHT. THE REPLACEMENT PUMP WAS ALSO BAD.
Corrective Action:
I WAS DRIVING IN A NEIGHBORHOOD ROAD AND CAME TO A STOP SIGN. I PROCEEDED TO MAKE A LEFT TURN AND THE POWER STEERING NO LONGER WORKED. MY TRAVERSE HAD 54K. I TOOK IT TO A LOCAL REPAIR SHOP AND THEY REPLACED THE POWER STEERING PUMP, HIGH PRESSURE LINE, FLUSHED THE POWER STEERING SYSTEM AND HAD TO REPLACE THE SERPENTINE BELT BECAUSE FLUID GOT ALL OVER THE BELT. I GOT THE SUV BACK AND IT STILL WASN'T RIGHT. THE REPLACEMENT PUMP WAS ALSO BAD.
Additional Notes:
I WAS DRIVING IN A NEIGHBORHOOD ROAD AND CAME TO A STOP SIGN. I PROCEEDED TO MAKE A LEFT TURN AND THE POWER STEERING NO LONGER WORKED. MY TRAVERSE HAD 54K. I TOOK IT TO A LOCAL REPAIR SHOP AND THEY REPLACED THE POWER STEERING PUMP, HIGH PRESSURE LINE, FLUSHED THE POWER STEERING SYSTEM AND HAD TO REPLACE THE SERPENTINE BELT BECAUSE FLUID GOT ALL OVER THE BELT. I GOT THE SUV BACK AND IT STILL WASN'T RIGHT. THE REPLACEMENT PUMP WAS ALSO BAD.
Mfg Campaign: 11397768
Recall Date: Feb 24, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON FRIDAY JAN.15, 2021 I DROVE TO MY SON'S HOUSE AND PARKED MY 2016 CHEVY TRAVERSE SUV OUTSIDE MY SON'S HOUSE AT APPROX.12PM. NO ONE WAS DRIVING THE CAR AND THE ENGINE WAS NOT RUNNING. AT ABOUT 6:45PM A CAR PASSING BY NOTICED A FIRE ON TOP OF THE HOOD ON THE DRIVER'S SIDE OF MY SUV. THE PERSON KNOCKED ON THE HOUSE DOOR TO LET US KNOW THAT THE CAR WAS ON FIRE. WE CALLED THE FIRE DEPT. THE FIRE DEPT. WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIREFIGHTER EXAMINED THE SCENE AND TOLD ME IT WAS CAUSED BY THE WIPER MOTOR. THE POLICE ALSO DID AN INVESTIGATION. EVIDENCE TECHNICIAN SAID HE DID NOT SEE ANYTHING SUSPICIOUS ABOUT THE FIRE. WE LOOKED ON LINE AND SAW THAT THE 2016 CHEVY TRAVERSE HAS A RECALL FOR WIPER MOTOR FIRES. WHEN I PUT IN MY VIN NUMBER THEY SAID MY CAR WAS NOT PART OF THE RECALL. I CALLED CHEVY AND THEY TOLD ME I HAD TO GO THROUGH MY INSURANCE. MY CAR HAD $3600.00 WORTH OF DAMAGE AND WAS TOWED TO GERBER COLLISION WHERE MY CAR WAS REPAIRED.
Corrective Action:
ON FRIDAY JAN.15, 2021 I DROVE TO MY SON'S HOUSE AND PARKED MY 2016 CHEVY TRAVERSE SUV OUTSIDE MY SON'S HOUSE AT APPROX.12PM. NO ONE WAS DRIVING THE CAR AND THE ENGINE WAS NOT RUNNING. AT ABOUT 6:45PM A CAR PASSING BY NOTICED A FIRE ON TOP OF THE HOOD ON THE DRIVER'S SIDE OF MY SUV. THE PERSON KNOCKED ON THE HOUSE DOOR TO LET US KNOW THAT THE CAR WAS ON FIRE. WE CALLED THE FIRE DEPT. THE FIRE DEPT. WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIREFIGHTER EXAMINED THE SCENE AND TOLD ME IT WAS CAUSED BY THE WIPER MOTOR. THE POLICE ALSO DID AN INVESTIGATION. EVIDENCE TECHNICIAN SAID HE DID NOT SEE ANYTHING SUSPICIOUS ABOUT THE FIRE. WE LOOKED ON LINE AND SAW THAT THE 2016 CHEVY TRAVERSE HAS A RECALL FOR WIPER MOTOR FIRES. WHEN I PUT IN MY VIN NUMBER THEY SAID MY CAR WAS NOT PART OF THE RECALL. I CALLED CHEVY AND THEY TOLD ME I HAD TO GO THROUGH MY INSURANCE. MY CAR HAD $3600.00 WORTH OF DAMAGE AND WAS TOWED TO GERBER COLLISION WHERE MY CAR WAS REPAIRED.
Additional Notes:
ON FRIDAY JAN.15, 2021 I DROVE TO MY SON'S HOUSE AND PARKED MY 2016 CHEVY TRAVERSE SUV OUTSIDE MY SON'S HOUSE AT APPROX.12PM. NO ONE WAS DRIVING THE CAR AND THE ENGINE WAS NOT RUNNING. AT ABOUT 6:45PM A CAR PASSING BY NOTICED A FIRE ON TOP OF THE HOOD ON THE DRIVER'S SIDE OF MY SUV. THE PERSON KNOCKED ON THE HOUSE DOOR TO LET US KNOW THAT THE CAR WAS ON FIRE. WE CALLED THE FIRE DEPT. THE FIRE DEPT. WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIREFIGHTER EXAMINED THE SCENE AND TOLD ME IT WAS CAUSED BY THE WIPER MOTOR. THE POLICE ALSO DID AN INVESTIGATION. EVIDENCE TECHNICIAN SAID HE DID NOT SEE ANYTHING SUSPICIOUS ABOUT THE FIRE. WE LOOKED ON LINE AND SAW THAT THE 2016 CHEVY TRAVERSE HAS A RECALL FOR WIPER MOTOR FIRES. WHEN I PUT IN MY VIN NUMBER THEY SAID MY CAR WAS NOT PART OF THE RECALL. I CALLED CHEVY AND THEY TOLD ME I HAD TO GO THROUGH MY INSURANCE. MY CAR HAD $3600.00 WORTH OF DAMAGE AND WAS TOWED TO GERBER COLLISION WHERE MY CAR WAS REPAIRED.
Mfg Campaign: 11397393
Recall Date: Feb 22, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN I COULDN'T TURN MY STEERING WHEEL. THE POWER STEERING JUST GAVE OUT AND MY CAR ONLY HAS 49K MILES. IT IS NEARLY IMPOSSIBLE TO PULL IN AND OUT OF MY DRIVEWAY AND OTHER PLACES THAT REQUIRE A LOW SPEED TURN.
Corrective Action:
I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN I COULDN'T TURN MY STEERING WHEEL. THE POWER STEERING JUST GAVE OUT AND MY CAR ONLY HAS 49K MILES. IT IS NEARLY IMPOSSIBLE TO PULL IN AND OUT OF MY DRIVEWAY AND OTHER PLACES THAT REQUIRE A LOW SPEED TURN.
Additional Notes:
I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN I COULDN'T TURN MY STEERING WHEEL. THE POWER STEERING JUST GAVE OUT AND MY CAR ONLY HAS 49K MILES. IT IS NEARLY IMPOSSIBLE TO PULL IN AND OUT OF MY DRIVEWAY AND OTHER PLACES THAT REQUIRE A LOW SPEED TURN.
Mfg Campaign: 11387076
Recall Date: Jan 7, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HAD TO HAVE A REBUILT TRANSMISSION PLACED IN VEHICLE 1 YEAR AGO AND SUBSEQUENT WORK DONE 6 MONTHS LATER ON THE "NEW" TRANSMISSION. NOW 6 MONTHS LATER IT BEGAN SLIPPING WHEN GOING FROM STOPPED THROUGH FIRST 2 GEARS, RPMS REV OVER 3. CALLED SOUTH CHARLOTTE CHEVY TO REPORT I WOULD BE BRINGING IT BACK IN. APPROXIMATELY 60000 MILES ON IT. I AM SICK OF IT!
Corrective Action:
HAD TO HAVE A REBUILT TRANSMISSION PLACED IN VEHICLE 1 YEAR AGO AND SUBSEQUENT WORK DONE 6 MONTHS LATER ON THE "NEW" TRANSMISSION. NOW 6 MONTHS LATER IT BEGAN SLIPPING WHEN GOING FROM STOPPED THROUGH FIRST 2 GEARS, RPMS REV OVER 3. CALLED SOUTH CHARLOTTE CHEVY TO REPORT I WOULD BE BRINGING IT BACK IN. APPROXIMATELY 60000 MILES ON IT. I AM SICK OF IT!
Additional Notes:
HAD TO HAVE A REBUILT TRANSMISSION PLACED IN VEHICLE 1 YEAR AGO AND SUBSEQUENT WORK DONE 6 MONTHS LATER ON THE "NEW" TRANSMISSION. NOW 6 MONTHS LATER IT BEGAN SLIPPING WHEN GOING FROM STOPPED THROUGH FIRST 2 GEARS, RPMS REV OVER 3. CALLED SOUTH CHARLOTTE CHEVY TO REPORT I WOULD BE BRINGING IT BACK IN. APPROXIMATELY 60000 MILES ON IT. I AM SICK OF IT!
Mfg Campaign: 11385328
Recall Date: Dec 28, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TOOK VEHICLE IN FOR FACTORY REPAIR REGARDING SLIP IN GEAR SHIFTING AND UNSAFE VIBRATION BETWEEN 2ND AND 3RD GEAR. TORQUE CONVERTER WAS REPLACED AND STILL HAS SAME UNSAFE ISSUE.
Corrective Action:
TOOK VEHICLE IN FOR FACTORY REPAIR REGARDING SLIP IN GEAR SHIFTING AND UNSAFE VIBRATION BETWEEN 2ND AND 3RD GEAR. TORQUE CONVERTER WAS REPLACED AND STILL HAS SAME UNSAFE ISSUE.
Additional Notes:
TOOK VEHICLE IN FOR FACTORY REPAIR REGARDING SLIP IN GEAR SHIFTING AND UNSAFE VIBRATION BETWEEN 2ND AND 3RD GEAR. TORQUE CONVERTER WAS REPLACED AND STILL HAS SAME UNSAFE ISSUE.
Mfg Campaign: 11377467
Recall Date: Dec 2, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS AND DIAGNOSED WITH A FAULTY EVAPORATIVE EMISSIONS CONTROL UNIT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND PERSISTED AFTER EACH REPAIR. THE CONTACT THEN CALLED THE MANUFACTURER WHO INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO BOB JOHNSON 390 CHEVROLET INC. (2780 LAKEVILLE RD, AVON, NY 144140) WHERE SIMILAR REPAIRS WERE PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE THE CHECK ENGINE WARNING LIGHT WAS RESET HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS AND DIAGNOSED WITH A FAULTY EVAPORATIVE EMISSIONS CONTROL UNIT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND PERSISTED AFTER EACH REPAIR. THE CONTACT THEN CALLED THE MANUFACTURER WHO INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO BOB JOHNSON 390 CHEVROLET INC. (2780 LAKEVILLE RD, AVON, NY 144140) WHERE SIMILAR REPAIRS WERE PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE THE CHECK ENGINE WARNING LIGHT WAS RESET HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS AND DIAGNOSED WITH A FAULTY EVAPORATIVE EMISSIONS CONTROL UNIT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND PERSISTED AFTER EACH REPAIR. THE CONTACT THEN CALLED THE MANUFACTURER WHO INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO BOB JOHNSON 390 CHEVROLET INC. (2780 LAKEVILLE RD, AVON, NY 144140) WHERE SIMILAR REPAIRS WERE PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE THE CHECK ENGINE WARNING LIGHT WAS RESET HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Mfg Campaign: 11377103
Recall Date: Nov 30, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
NORMAL DRIVING CONDITIONS, APPROXIMATELY 73737 MILES DRIVEN, POWER STEERING SUDDENLY STOPPED WORKING, POWER STEERING FAILED... QUICKLY... NOT GRADUALLY... SUDDENLY... TURNING INTO A PARKING SPOT AND STEERING WHEEL LOST ALL POWER TO STEERING WHEEL, HAD TO USE BOTH HANDS...
Corrective Action:
NORMAL DRIVING CONDITIONS, APPROXIMATELY 73737 MILES DRIVEN, POWER STEERING SUDDENLY STOPPED WORKING, POWER STEERING FAILED... QUICKLY... NOT GRADUALLY... SUDDENLY... TURNING INTO A PARKING SPOT AND STEERING WHEEL LOST ALL POWER TO STEERING WHEEL, HAD TO USE BOTH HANDS...
Additional Notes:
NORMAL DRIVING CONDITIONS, APPROXIMATELY 73737 MILES DRIVEN, POWER STEERING SUDDENLY STOPPED WORKING, POWER STEERING FAILED... QUICKLY... NOT GRADUALLY... SUDDENLY... TURNING INTO A PARKING SPOT AND STEERING WHEEL LOST ALL POWER TO STEERING WHEEL, HAD TO USE BOTH HANDS...
Mfg Campaign: 11375154
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING DOWN HWY 175, VEHICLES CHECK ENGINE LIGHT CAME ON WITH MESSAGE 'SERVICE STABILITRAK' FOLLOWED BY AN ABRUPT LOSS OF POWER. HAPPENS REGULARLY AND WITHOUT WARNING.
Corrective Action:
WHILE DRIVING DOWN HWY 175, VEHICLES CHECK ENGINE LIGHT CAME ON WITH MESSAGE 'SERVICE STABILITRAK' FOLLOWED BY AN ABRUPT LOSS OF POWER. HAPPENS REGULARLY AND WITHOUT WARNING.
Additional Notes:
WHILE DRIVING DOWN HWY 175, VEHICLES CHECK ENGINE LIGHT CAME ON WITH MESSAGE 'SERVICE STABILITRAK' FOLLOWED BY AN ABRUPT LOSS OF POWER. HAPPENS REGULARLY AND WITHOUT WARNING.
Mfg Campaign: 11373736
Recall Date: Nov 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION FLUID WAS FLUSHED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 317-6416, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION FLUID WAS FLUSHED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 317-6416, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION FLUID WAS FLUSHED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 317-6416, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Mfg Campaign: 11363416
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
AC COMPRESSOR LOCKED UP AND LOCKED MOTOR UP
Corrective Action:
AC COMPRESSOR LOCKED UP AND LOCKED MOTOR UP
Additional Notes:
AC COMPRESSOR LOCKED UP AND LOCKED MOTOR UP
Mfg Campaign: 11362238
Recall Date: Oct 1, 2020
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