Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE SERVICE STABILITY TRACK AND TRACTION CONTROL LIGHT STILL COMES ON ALL THE TIME. I LOOSE SPEED AND THE CAR BUCKS. BROUGHT TO CHEVY AND SAID THEY COULD SEE THAT I HAD A PROBLEM BUT DID NOT TELL THE ISSUE
Corrective Action:
THE SERVICE STABILITY TRACK AND TRACTION CONTROL LIGHT STILL COMES ON ALL THE TIME. I LOOSE SPEED AND THE CAR BUCKS. BROUGHT TO CHEVY AND SAID THEY COULD SEE THAT I HAD A PROBLEM BUT DID NOT TELL THE ISSUE
Additional Notes:
THE SERVICE STABILITY TRACK AND TRACTION CONTROL LIGHT STILL COMES ON ALL THE TIME. I LOOSE SPEED AND THE CAR BUCKS. BROUGHT TO CHEVY AND SAID THEY COULD SEE THAT I HAD A PROBLEM BUT DID NOT TELL THE ISSUE
Mfg Campaign: 11067256
Recall Date: Feb 6, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE SERVICE STABILITY TRACK AND TRACTION CONTROL LIGHT STILL COMES ON ALL THE TIME. I LOOSE SPEED AND THE CAR BUCKS. BROUGHT TO CHEVY AND SAID THEY COULD SEE THAT I HAD A PROBLEM BUT DID NOT TELL THE ISSUE
Corrective Action:
THE SERVICE STABILITY TRACK AND TRACTION CONTROL LIGHT STILL COMES ON ALL THE TIME. I LOOSE SPEED AND THE CAR BUCKS. BROUGHT TO CHEVY AND SAID THEY COULD SEE THAT I HAD A PROBLEM BUT DID NOT TELL THE ISSUE
Additional Notes:
THE SERVICE STABILITY TRACK AND TRACTION CONTROL LIGHT STILL COMES ON ALL THE TIME. I LOOSE SPEED AND THE CAR BUCKS. BROUGHT TO CHEVY AND SAID THEY COULD SEE THAT I HAD A PROBLEM BUT DID NOT TELL THE ISSUE
Mfg Campaign: 11067256
Recall Date: Feb 6, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Corrective Action:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Additional Notes:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Mfg Campaign: 11057527
Recall Date: Dec 30, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Corrective Action:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Additional Notes:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Mfg Campaign: 11057527
Recall Date: Dec 30, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Corrective Action:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Additional Notes:
CHECK ENGINE LIGHT TURNED ON, ALONG WITH WARNINGS: SERVICE STABILITRAK AND ENGINE POWER REDUCED WHILE THE CAR WAS IN MOTION. PHYSICAL SPEED OF CAR WAS REDUCED TO 25 MPH AND COULD NOT ACCELERATE OVER THAT SPEED.
Mfg Campaign: 11057527
Recall Date: Dec 30, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2016 CHEVY TRAVERSE ENGINE TRACTION CONTROL, STABILTRAK PROBLEM. ENGINE LIGHT CAME ON, DISPLAY STATED REDUCE SPEED TO 25 MPH AND THE ABOVE WARNING FLASHED ON THE DASH DISPLAY. THE CAR LOST ACCELERATION POWER. IT HAPPENED TWICE IN ABOUT A TWO WEEK PERIOD. THE FIRST TIME IT HAPPENED WAS ON 12/18/17, I STOPPED THE FIRST TIME AT A PARTS STORE TO GET THE CODE READINGS BUT THEY DID NOT HAVE THE EQUIPMENT TO READ THE CODES. THE SECOND TIME IT HAPPENED WAS ON 12/27/17, I STOPPED AT ANOTHER PARTS STORE AND THEY READ THE CODES WHICH CAME UP AS P2138. ENGINE LIGHT WAS OFF THE NEXT MORNING AND I TOOK IT INTO ADVANTAGE CHEVY IN BOLINGBROOK, IL. THEY MADE AN APPOINTMENT AND TOLD ME MOST LIKELY I NEED TO REPLACE THE ACCELERATOR PEDAL AND SENSOR, BUT UNTIL THEY CHECK IT OUT IT COULD BE SOMETHING ELSE TOO. I WISH I WOULD HAVE TAKEN PICTURES OF THE DISPLAY ALSO.
Corrective Action:
2016 CHEVY TRAVERSE ENGINE TRACTION CONTROL, STABILTRAK PROBLEM. ENGINE LIGHT CAME ON, DISPLAY STATED REDUCE SPEED TO 25 MPH AND THE ABOVE WARNING FLASHED ON THE DASH DISPLAY. THE CAR LOST ACCELERATION POWER. IT HAPPENED TWICE IN ABOUT A TWO WEEK PERIOD. THE FIRST TIME IT HAPPENED WAS ON 12/18/17, I STOPPED THE FIRST TIME AT A PARTS STORE TO GET THE CODE READINGS BUT THEY DID NOT HAVE THE EQUIPMENT TO READ THE CODES. THE SECOND TIME IT HAPPENED WAS ON 12/27/17, I STOPPED AT ANOTHER PARTS STORE AND THEY READ THE CODES WHICH CAME UP AS P2138. ENGINE LIGHT WAS OFF THE NEXT MORNING AND I TOOK IT INTO ADVANTAGE CHEVY IN BOLINGBROOK, IL. THEY MADE AN APPOINTMENT AND TOLD ME MOST LIKELY I NEED TO REPLACE THE ACCELERATOR PEDAL AND SENSOR, BUT UNTIL THEY CHECK IT OUT IT COULD BE SOMETHING ELSE TOO. I WISH I WOULD HAVE TAKEN PICTURES OF THE DISPLAY ALSO.
Additional Notes:
2016 CHEVY TRAVERSE ENGINE TRACTION CONTROL, STABILTRAK PROBLEM. ENGINE LIGHT CAME ON, DISPLAY STATED REDUCE SPEED TO 25 MPH AND THE ABOVE WARNING FLASHED ON THE DASH DISPLAY. THE CAR LOST ACCELERATION POWER. IT HAPPENED TWICE IN ABOUT A TWO WEEK PERIOD. THE FIRST TIME IT HAPPENED WAS ON 12/18/17, I STOPPED THE FIRST TIME AT A PARTS STORE TO GET THE CODE READINGS BUT THEY DID NOT HAVE THE EQUIPMENT TO READ THE CODES. THE SECOND TIME IT HAPPENED WAS ON 12/27/17, I STOPPED AT ANOTHER PARTS STORE AND THEY READ THE CODES WHICH CAME UP AS P2138. ENGINE LIGHT WAS OFF THE NEXT MORNING AND I TOOK IT INTO ADVANTAGE CHEVY IN BOLINGBROOK, IL. THEY MADE AN APPOINTMENT AND TOLD ME MOST LIKELY I NEED TO REPLACE THE ACCELERATOR PEDAL AND SENSOR, BUT UNTIL THEY CHECK IT OUT IT COULD BE SOMETHING ELSE TOO. I WISH I WOULD HAVE TAKEN PICTURES OF THE DISPLAY ALSO.
Mfg Campaign: 11057103
Recall Date: Dec 28, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016 CHEVY TRAVERSE ENGINE TRACTION CONTROL, STABILTRAK PROBLEM. ENGINE LIGHT CAME ON, DISPLAY STATED REDUCE SPEED TO 25 MPH AND THE ABOVE WARNING FLASHED ON THE DASH DISPLAY. THE CAR LOST ACCELERATION POWER. IT HAPPENED TWICE IN ABOUT A TWO WEEK PERIOD. THE FIRST TIME IT HAPPENED WAS ON 12/18/17, I STOPPED THE FIRST TIME AT A PARTS STORE TO GET THE CODE READINGS BUT THEY DID NOT HAVE THE EQUIPMENT TO READ THE CODES. THE SECOND TIME IT HAPPENED WAS ON 12/27/17, I STOPPED AT ANOTHER PARTS STORE AND THEY READ THE CODES WHICH CAME UP AS P2138. ENGINE LIGHT WAS OFF THE NEXT MORNING AND I TOOK IT INTO ADVANTAGE CHEVY IN BOLINGBROOK, IL. THEY MADE AN APPOINTMENT AND TOLD ME MOST LIKELY I NEED TO REPLACE THE ACCELERATOR PEDAL AND SENSOR, BUT UNTIL THEY CHECK IT OUT IT COULD BE SOMETHING ELSE TOO. I WISH I WOULD HAVE TAKEN PICTURES OF THE DISPLAY ALSO.
Corrective Action:
2016 CHEVY TRAVERSE ENGINE TRACTION CONTROL, STABILTRAK PROBLEM. ENGINE LIGHT CAME ON, DISPLAY STATED REDUCE SPEED TO 25 MPH AND THE ABOVE WARNING FLASHED ON THE DASH DISPLAY. THE CAR LOST ACCELERATION POWER. IT HAPPENED TWICE IN ABOUT A TWO WEEK PERIOD. THE FIRST TIME IT HAPPENED WAS ON 12/18/17, I STOPPED THE FIRST TIME AT A PARTS STORE TO GET THE CODE READINGS BUT THEY DID NOT HAVE THE EQUIPMENT TO READ THE CODES. THE SECOND TIME IT HAPPENED WAS ON 12/27/17, I STOPPED AT ANOTHER PARTS STORE AND THEY READ THE CODES WHICH CAME UP AS P2138. ENGINE LIGHT WAS OFF THE NEXT MORNING AND I TOOK IT INTO ADVANTAGE CHEVY IN BOLINGBROOK, IL. THEY MADE AN APPOINTMENT AND TOLD ME MOST LIKELY I NEED TO REPLACE THE ACCELERATOR PEDAL AND SENSOR, BUT UNTIL THEY CHECK IT OUT IT COULD BE SOMETHING ELSE TOO. I WISH I WOULD HAVE TAKEN PICTURES OF THE DISPLAY ALSO.
Additional Notes:
2016 CHEVY TRAVERSE ENGINE TRACTION CONTROL, STABILTRAK PROBLEM. ENGINE LIGHT CAME ON, DISPLAY STATED REDUCE SPEED TO 25 MPH AND THE ABOVE WARNING FLASHED ON THE DASH DISPLAY. THE CAR LOST ACCELERATION POWER. IT HAPPENED TWICE IN ABOUT A TWO WEEK PERIOD. THE FIRST TIME IT HAPPENED WAS ON 12/18/17, I STOPPED THE FIRST TIME AT A PARTS STORE TO GET THE CODE READINGS BUT THEY DID NOT HAVE THE EQUIPMENT TO READ THE CODES. THE SECOND TIME IT HAPPENED WAS ON 12/27/17, I STOPPED AT ANOTHER PARTS STORE AND THEY READ THE CODES WHICH CAME UP AS P2138. ENGINE LIGHT WAS OFF THE NEXT MORNING AND I TOOK IT INTO ADVANTAGE CHEVY IN BOLINGBROOK, IL. THEY MADE AN APPOINTMENT AND TOLD ME MOST LIKELY I NEED TO REPLACE THE ACCELERATOR PEDAL AND SENSOR, BUT UNTIL THEY CHECK IT OUT IT COULD BE SOMETHING ELSE TOO. I WISH I WOULD HAVE TAKEN PICTURES OF THE DISPLAY ALSO.
Mfg Campaign: 11057103
Recall Date: Dec 28, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CENTER CONSULE HAS A PLASTIC PIECE THAT BROKE OFF AND IT KEEPS POPPING UP AS I AM DRIVING. IT HAPPPEND TWO DAYS AGO WHILE I WAS DRIVING AND INTERFERRED WITH MY DRIVING WHEN I TURNED AND IT HIT MY ARM AND IT ALMOST CAUSED ME AN ACCIDENT. ALTHOUGH I AM CAREFUL, ITS STILL KEEPS POPPING UP AND INTERFEERING WITH MY DRIVING. THE DEALERSHIP SAID IF I CAME IN 1 MONTH AGO, IT WOULD HAVE STILL BEEN COVERED ON MY 36,000 MILE WARRANTY, BUMPER TO BUMPER. I BELIEVE THIS HAS TO BE A DEFECT IN THE MATERIAL FOR IT TO BREAK IN LESS THAN 2 YEARS AND I DO NOT USE THE CENTER CONSULE MUCH.
Corrective Action:
THE CENTER CONSULE HAS A PLASTIC PIECE THAT BROKE OFF AND IT KEEPS POPPING UP AS I AM DRIVING. IT HAPPPEND TWO DAYS AGO WHILE I WAS DRIVING AND INTERFERRED WITH MY DRIVING WHEN I TURNED AND IT HIT MY ARM AND IT ALMOST CAUSED ME AN ACCIDENT. ALTHOUGH I AM CAREFUL, ITS STILL KEEPS POPPING UP AND INTERFEERING WITH MY DRIVING. THE DEALERSHIP SAID IF I CAME IN 1 MONTH AGO, IT WOULD HAVE STILL BEEN COVERED ON MY 36,000 MILE WARRANTY, BUMPER TO BUMPER. I BELIEVE THIS HAS TO BE A DEFECT IN THE MATERIAL FOR IT TO BREAK IN LESS THAN 2 YEARS AND I DO NOT USE THE CENTER CONSULE MUCH.
Additional Notes:
THE CENTER CONSULE HAS A PLASTIC PIECE THAT BROKE OFF AND IT KEEPS POPPING UP AS I AM DRIVING. IT HAPPPEND TWO DAYS AGO WHILE I WAS DRIVING AND INTERFERRED WITH MY DRIVING WHEN I TURNED AND IT HIT MY ARM AND IT ALMOST CAUSED ME AN ACCIDENT. ALTHOUGH I AM CAREFUL, ITS STILL KEEPS POPPING UP AND INTERFEERING WITH MY DRIVING. THE DEALERSHIP SAID IF I CAME IN 1 MONTH AGO, IT WOULD HAVE STILL BEEN COVERED ON MY 36,000 MILE WARRANTY, BUMPER TO BUMPER. I BELIEVE THIS HAS TO BE A DEFECT IN THE MATERIAL FOR IT TO BREAK IN LESS THAN 2 YEARS AND I DO NOT USE THE CENTER CONSULE MUCH.
Mfg Campaign: 11051578
Recall Date: Nov 30, 2017
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I BOUGHT MY CAR IN MARCH OF 2017 AND IT'S NOW NOVEMBER 2017 AND FOR AT LEAST A MONTH NOW MY CAR WILL BE FINE ONE MINUTE DRIVING DOWN THE ROAD AND THEN IT FLASHES SERVICE STABLITRACK AND SERVICE TRACTION CONTROL WHILE DRIVING. IT LIKE JOLTS THE CAR AND MAKES IT DIFFICULT TO DRIVE. I HAVE READ ALL OVER THE INTERNET THAT THIS HAS BEEN A PROBLEM. AND I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THEY COULD START BY FIXING THE STEERING POSITION SENSOR BUT IT WOULD BE AROUND $200Z WELL TO ME IF THIS IS A KNOWN ISSUE THERE NEEDS TO BE A RECALL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT IS CLEARLY AN ISSUE WITH THESE VEHICLES.
Corrective Action:
I BOUGHT MY CAR IN MARCH OF 2017 AND IT'S NOW NOVEMBER 2017 AND FOR AT LEAST A MONTH NOW MY CAR WILL BE FINE ONE MINUTE DRIVING DOWN THE ROAD AND THEN IT FLASHES SERVICE STABLITRACK AND SERVICE TRACTION CONTROL WHILE DRIVING. IT LIKE JOLTS THE CAR AND MAKES IT DIFFICULT TO DRIVE. I HAVE READ ALL OVER THE INTERNET THAT THIS HAS BEEN A PROBLEM. AND I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THEY COULD START BY FIXING THE STEERING POSITION SENSOR BUT IT WOULD BE AROUND $200Z WELL TO ME IF THIS IS A KNOWN ISSUE THERE NEEDS TO BE A RECALL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT IS CLEARLY AN ISSUE WITH THESE VEHICLES.
Additional Notes:
I BOUGHT MY CAR IN MARCH OF 2017 AND IT'S NOW NOVEMBER 2017 AND FOR AT LEAST A MONTH NOW MY CAR WILL BE FINE ONE MINUTE DRIVING DOWN THE ROAD AND THEN IT FLASHES SERVICE STABLITRACK AND SERVICE TRACTION CONTROL WHILE DRIVING. IT LIKE JOLTS THE CAR AND MAKES IT DIFFICULT TO DRIVE. I HAVE READ ALL OVER THE INTERNET THAT THIS HAS BEEN A PROBLEM. AND I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THEY COULD START BY FIXING THE STEERING POSITION SENSOR BUT IT WOULD BE AROUND $200Z WELL TO ME IF THIS IS A KNOWN ISSUE THERE NEEDS TO BE A RECALL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT IS CLEARLY AN ISSUE WITH THESE VEHICLES.
Mfg Campaign: 11048051
Recall Date: Nov 22, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE AT 9,700 MILES AND AGAIN AT 23,080 MILES.
Corrective Action:
TRANSMISSION FAILURE AT 9,700 MILES AND AGAIN AT 23,080 MILES.
Additional Notes:
TRANSMISSION FAILURE AT 9,700 MILES AND AGAIN AT 23,080 MILES.
Mfg Campaign: 11045839
Recall Date: Nov 13, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STALLING HESITATION LACK OF PERFORMANCE IN HOT WEATHER CAUSED BY VAPOR BUILD IN FUEL LINE. THE DEALER CLEARED CODE TOLD TO USE 93 OCTANE GAS. THIS IS NOT A FIX MAKING THE VEHICLE UNSAFE TO DRIVE. THIS HAPPEN ON THE INTERSTATE DURING RUSH HOUR TRAFFIC.
Corrective Action:
STALLING HESITATION LACK OF PERFORMANCE IN HOT WEATHER CAUSED BY VAPOR BUILD IN FUEL LINE. THE DEALER CLEARED CODE TOLD TO USE 93 OCTANE GAS. THIS IS NOT A FIX MAKING THE VEHICLE UNSAFE TO DRIVE. THIS HAPPEN ON THE INTERSTATE DURING RUSH HOUR TRAFFIC.
Additional Notes:
STALLING HESITATION LACK OF PERFORMANCE IN HOT WEATHER CAUSED BY VAPOR BUILD IN FUEL LINE. THE DEALER CLEARED CODE TOLD TO USE 93 OCTANE GAS. THIS IS NOT A FIX MAKING THE VEHICLE UNSAFE TO DRIVE. THIS HAPPEN ON THE INTERSTATE DURING RUSH HOUR TRAFFIC.
Mfg Campaign: 11035963
Recall Date: Oct 23, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHEN THE VEHICLE LOSES POWER THE DRIVER MUST TAP THE GAS PEDAL TO KEEP THE MOTOR RUNNING. THE ENGINE WARNING LIGHT ILLUMINATES. THE GAUGES BECOME ERRATIC INCLUDING THE OIL PRESSURE GAUGE. TAPPING THE GAS MADE THE VEHICLE ACT AS IF IT WERE FLOODING AND THEN IT WOULD SURGE. THE POWER STEERING WENT OUT MAKING THE VEHICLE DIFFICULT TO DRIVE. THE FAILURE TYPICALLY OCCURRED AFTER DRIVING FOR AN HOUR. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/20/2017*JS
Corrective Action:
2016 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHEN THE VEHICLE LOSES POWER THE DRIVER MUST TAP THE GAS PEDAL TO KEEP THE MOTOR RUNNING. THE ENGINE WARNING LIGHT ILLUMINATES. THE GAUGES BECOME ERRATIC INCLUDING THE OIL PRESSURE GAUGE. TAPPING THE GAS MADE THE VEHICLE ACT AS IF IT WERE FLOODING AND THEN IT WOULD SURGE. THE POWER STEERING WENT OUT MAKING THE VEHICLE DIFFICULT TO DRIVE. THE FAILURE TYPICALLY OCCURRED AFTER DRIVING FOR AN HOUR. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/20/2017*JS
Additional Notes:
2016 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHEN THE VEHICLE LOSES POWER THE DRIVER MUST TAP THE GAS PEDAL TO KEEP THE MOTOR RUNNING. THE ENGINE WARNING LIGHT ILLUMINATES. THE GAUGES BECOME ERRATIC INCLUDING THE OIL PRESSURE GAUGE. TAPPING THE GAS MADE THE VEHICLE ACT AS IF IT WERE FLOODING AND THEN IT WOULD SURGE. THE POWER STEERING WENT OUT MAKING THE VEHICLE DIFFICULT TO DRIVE. THE FAILURE TYPICALLY OCCURRED AFTER DRIVING FOR AN HOUR. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/20/2017*JS
Mfg Campaign: 11031168
Recall Date: Oct 2, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DESPITE SHOWING OVER A QUARTER OF A TANK OF GAS, I RAN OUT OF GAS ON MY WAY TO WORK. I GOT THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY 8/18/17 (STANLEY CHEVROLET, MCCORDSVILLE, IN). THEY REPLACED THE FUEL PUMP AT THAT TIME AND SAID THE PROBLEM WOULD BE SOLVED. THIS EVENING ON MY WAY HOME FROM WORK THE SAME THING HAPPENED. I AM NOW SITTING ON THE SIDE OF I-70 IN INDIANAPOLIS HOPING I AM NOT INJURED WHILE WAITING FOR AAA. PLEASE LOOK INTO THIS PROBLEM AS I HAVE ALREADY CALLED THE DEALERSHIP BACK AND THEY ARE SAYING THEY ARE UNAWARE OF ANY PROBLEMS THAT WOULD CAUSE THIS.
Corrective Action:
DESPITE SHOWING OVER A QUARTER OF A TANK OF GAS, I RAN OUT OF GAS ON MY WAY TO WORK. I GOT THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY 8/18/17 (STANLEY CHEVROLET, MCCORDSVILLE, IN). THEY REPLACED THE FUEL PUMP AT THAT TIME AND SAID THE PROBLEM WOULD BE SOLVED. THIS EVENING ON MY WAY HOME FROM WORK THE SAME THING HAPPENED. I AM NOW SITTING ON THE SIDE OF I-70 IN INDIANAPOLIS HOPING I AM NOT INJURED WHILE WAITING FOR AAA. PLEASE LOOK INTO THIS PROBLEM AS I HAVE ALREADY CALLED THE DEALERSHIP BACK AND THEY ARE SAYING THEY ARE UNAWARE OF ANY PROBLEMS THAT WOULD CAUSE THIS.
Additional Notes:
DESPITE SHOWING OVER A QUARTER OF A TANK OF GAS, I RAN OUT OF GAS ON MY WAY TO WORK. I GOT THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY 8/18/17 (STANLEY CHEVROLET, MCCORDSVILLE, IN). THEY REPLACED THE FUEL PUMP AT THAT TIME AND SAID THE PROBLEM WOULD BE SOLVED. THIS EVENING ON MY WAY HOME FROM WORK THE SAME THING HAPPENED. I AM NOW SITTING ON THE SIDE OF I-70 IN INDIANAPOLIS HOPING I AM NOT INJURED WHILE WAITING FOR AAA. PLEASE LOOK INTO THIS PROBLEM AS I HAVE ALREADY CALLED THE DEALERSHIP BACK AND THEY ARE SAYING THEY ARE UNAWARE OF ANY PROBLEMS THAT WOULD CAUSE THIS.
Mfg Campaign: 11019402
Recall Date: Aug 24, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DRIVING ABILITY CONCERN:CAR STOPS AND AFTER ACELERATION DOES NOT MOVE. AFTER PRESSING THE PEDAL HARD IT BEGINS TO ACERLERATE. THE DEALER TRIED TO FIX IT TWICE BUT IT STILL HAD THE SAME PROBLEM..
Corrective Action:
DRIVING ABILITY CONCERN:CAR STOPS AND AFTER ACELERATION DOES NOT MOVE. AFTER PRESSING THE PEDAL HARD IT BEGINS TO ACERLERATE. THE DEALER TRIED TO FIX IT TWICE BUT IT STILL HAD THE SAME PROBLEM..
Additional Notes:
DRIVING ABILITY CONCERN:CAR STOPS AND AFTER ACELERATION DOES NOT MOVE. AFTER PRESSING THE PEDAL HARD IT BEGINS TO ACERLERATE. THE DEALER TRIED TO FIX IT TWICE BUT IT STILL HAD THE SAME PROBLEM..
Mfg Campaign: 11000117
Recall Date: Jun 19, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ABILITY CONCERN:CAR STOPS AND AFTER ACELERATION DOES NOT MOVE. AFTER PRESSING THE PEDAL HARD IT BEGINS TO ACERLERATE. THE DEALER TRIED TO FIX IT TWICE BUT IT STILL HAD THE SAME PROBLEM..
Corrective Action:
DRIVING ABILITY CONCERN:CAR STOPS AND AFTER ACELERATION DOES NOT MOVE. AFTER PRESSING THE PEDAL HARD IT BEGINS TO ACERLERATE. THE DEALER TRIED TO FIX IT TWICE BUT IT STILL HAD THE SAME PROBLEM..
Additional Notes:
DRIVING ABILITY CONCERN:CAR STOPS AND AFTER ACELERATION DOES NOT MOVE. AFTER PRESSING THE PEDAL HARD IT BEGINS TO ACERLERATE. THE DEALER TRIED TO FIX IT TWICE BUT IT STILL HAD THE SAME PROBLEM..
Mfg Campaign: 11000117
Recall Date: Jun 19, 2017
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I ATTEMPTED TO BUCKLE THE DRIVER'S SIDE SEATBELT AND IT FAILED. IT APPEARS THAT THE SIDE ANCHORED TO THE CAR CAME APART AND THE BELT SEPARATED. THIS LEFT ONLY THE SHOULDER PORTION FUNCTIONAL WITHOUT THE USE OF THE LAP PORTION OF THE BELT. THE CAR WAS STATIONARY AND IN PARK.
Corrective Action:
I ATTEMPTED TO BUCKLE THE DRIVER'S SIDE SEATBELT AND IT FAILED. IT APPEARS THAT THE SIDE ANCHORED TO THE CAR CAME APART AND THE BELT SEPARATED. THIS LEFT ONLY THE SHOULDER PORTION FUNCTIONAL WITHOUT THE USE OF THE LAP PORTION OF THE BELT. THE CAR WAS STATIONARY AND IN PARK.
Additional Notes:
I ATTEMPTED TO BUCKLE THE DRIVER'S SIDE SEATBELT AND IT FAILED. IT APPEARS THAT THE SIDE ANCHORED TO THE CAR CAME APART AND THE BELT SEPARATED. THIS LEFT ONLY THE SHOULDER PORTION FUNCTIONAL WITHOUT THE USE OF THE LAP PORTION OF THE BELT. THE CAR WAS STATIONARY AND IN PARK.
Mfg Campaign: 10994552
Recall Date: Jun 12, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON JAN. 8,2016 WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON FOLLOWED BY A KNOCK IN THE MOTOR. I PULLED OVER AND SHUT THE CAR OFF. I TOOK IT TO SHOTTENKIRK CHEVY IN QUINCY, IL WHERE THEY DIAGNOSED A COIL WAS BAD AT 11,993 MILES, BUT TOLD ME TO CONTINUE DRIVING THE CAR. THEY REPLACED THE COIL 2 DAYS LATER. THAT SAME NIGHT WE GOT IT BACK, WE TOOK IT BACK AND TOLD THEM WE WEREN'T SATISFIED. THEY KEPT IT 3 DAYS AND TOLD ME NOTHING WAS WRONG ON JAN. 16 WHEN WE PICKED IT BACK UP. ON JAN. 20 THE CHECK ENGINE LIGHT CAME ON AGAIN FOLLOWED BY AN EVEN LOUDER KNOCK. WE TOOK IT BACK JAN 21 AND RECEIVED A LOANER. THEY HAVE REPLACED MULTIPLE THINGS WITHIN THE MOTOR BUT IT STILL HASN'T FIXED THE PROBLEM. ON FEB. 25 WE WENT TO THE DEALERSHIP TO TRY TO TRADE FOR A NEW VEHICLE AND THEY DIDN'T WANT TO GIVE US WHAT OUR CAR WAS WORTH. AFTER TALKING WITH THE GM ON THE PHONE WE TOLD HIM WE WOULD CONTACT A LAWYER. HE REPLIED "I'M CALLING THE LAW AND REPORTING THE TRUCK YOUR DRIVING STOLEN." WE RETURNED THE TRUCK THAT AFTERNOON BECAUSE WE CAN'T BE ACCUSED OF BEING A THIEF. WE NO LONGER HAVE A VEHICLE TO DRIVE;HOWEVER, I'M STILL PAYING A CAR PAYMENT AND INSURANCE. I BELIEVE WE PURCHASED A LEMON AND WOULD LIKE TO BE PAID OUT OF OUR LOAN FOR ALL THE TROUBLES WE HAVE HAD. I DO HAVE A VIDEO OF WHAT MY VEHICLE SOUNDS LIKE.
Corrective Action:
ON JAN. 8,2016 WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON FOLLOWED BY A KNOCK IN THE MOTOR. I PULLED OVER AND SHUT THE CAR OFF. I TOOK IT TO SHOTTENKIRK CHEVY IN QUINCY, IL WHERE THEY DIAGNOSED A COIL WAS BAD AT 11,993 MILES, BUT TOLD ME TO CONTINUE DRIVING THE CAR. THEY REPLACED THE COIL 2 DAYS LATER. THAT SAME NIGHT WE GOT IT BACK, WE TOOK IT BACK AND TOLD THEM WE WEREN'T SATISFIED. THEY KEPT IT 3 DAYS AND TOLD ME NOTHING WAS WRONG ON JAN. 16 WHEN WE PICKED IT BACK UP. ON JAN. 20 THE CHECK ENGINE LIGHT CAME ON AGAIN FOLLOWED BY AN EVEN LOUDER KNOCK. WE TOOK IT BACK JAN 21 AND RECEIVED A LOANER. THEY HAVE REPLACED MULTIPLE THINGS WITHIN THE MOTOR BUT IT STILL HASN'T FIXED THE PROBLEM. ON FEB. 25 WE WENT TO THE DEALERSHIP TO TRY TO TRADE FOR A NEW VEHICLE AND THEY DIDN'T WANT TO GIVE US WHAT OUR CAR WAS WORTH. AFTER TALKING WITH THE GM ON THE PHONE WE TOLD HIM WE WOULD CONTACT A LAWYER. HE REPLIED "I'M CALLING THE LAW AND REPORTING THE TRUCK YOUR DRIVING STOLEN." WE RETURNED THE TRUCK THAT AFTERNOON BECAUSE WE CAN'T BE ACCUSED OF BEING A THIEF. WE NO LONGER HAVE A VEHICLE TO DRIVE;HOWEVER, I'M STILL PAYING A CAR PAYMENT AND INSURANCE. I BELIEVE WE PURCHASED A LEMON AND WOULD LIKE TO BE PAID OUT OF OUR LOAN FOR ALL THE TROUBLES WE HAVE HAD. I DO HAVE A VIDEO OF WHAT MY VEHICLE SOUNDS LIKE.
Additional Notes:
ON JAN. 8,2016 WHILE DRIVING, MY CHECK ENGINE LIGHT CAME ON FOLLOWED BY A KNOCK IN THE MOTOR. I PULLED OVER AND SHUT THE CAR OFF. I TOOK IT TO SHOTTENKIRK CHEVY IN QUINCY, IL WHERE THEY DIAGNOSED A COIL WAS BAD AT 11,993 MILES, BUT TOLD ME TO CONTINUE DRIVING THE CAR. THEY REPLACED THE COIL 2 DAYS LATER. THAT SAME NIGHT WE GOT IT BACK, WE TOOK IT BACK AND TOLD THEM WE WEREN'T SATISFIED. THEY KEPT IT 3 DAYS AND TOLD ME NOTHING WAS WRONG ON JAN. 16 WHEN WE PICKED IT BACK UP. ON JAN. 20 THE CHECK ENGINE LIGHT CAME ON AGAIN FOLLOWED BY AN EVEN LOUDER KNOCK. WE TOOK IT BACK JAN 21 AND RECEIVED A LOANER. THEY HAVE REPLACED MULTIPLE THINGS WITHIN THE MOTOR BUT IT STILL HASN'T FIXED THE PROBLEM. ON FEB. 25 WE WENT TO THE DEALERSHIP TO TRY TO TRADE FOR A NEW VEHICLE AND THEY DIDN'T WANT TO GIVE US WHAT OUR CAR WAS WORTH. AFTER TALKING WITH THE GM ON THE PHONE WE TOLD HIM WE WOULD CONTACT A LAWYER. HE REPLIED "I'M CALLING THE LAW AND REPORTING THE TRUCK YOUR DRIVING STOLEN." WE RETURNED THE TRUCK THAT AFTERNOON BECAUSE WE CAN'T BE ACCUSED OF BEING A THIEF. WE NO LONGER HAVE A VEHICLE TO DRIVE;HOWEVER, I'M STILL PAYING A CAR PAYMENT AND INSURANCE. I BELIEVE WE PURCHASED A LEMON AND WOULD LIKE TO BE PAID OUT OF OUR LOAN FOR ALL THE TROUBLES WE HAVE HAD. I DO HAVE A VIDEO OF WHAT MY VEHICLE SOUNDS LIKE.
Mfg Campaign: 10956982
Recall Date: Feb 25, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Corrective Action:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Additional Notes:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Mfg Campaign: 10956790
Recall Date: Feb 24, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Corrective Action:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Additional Notes:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Mfg Campaign: 10956790
Recall Date: Feb 24, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Corrective Action:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Additional Notes:
WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.
Mfg Campaign: 10956790
Recall Date: Feb 24, 2017
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