Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'M JUST SURPRISED THAT THE WINDSHIELD WASHER PUMP FAILED AS THIS IS A BRAND NEW VEHICLE ACQUIRED IN MAY 2016. IT HAD 10,500 MILES WHEN THE PUMP FAILED. DEALER REPAIRED AND REPLACED AT NO COST (UNDER WARRANTY). IT WAS DETERMINED THE WIRE WAS SHORTING OUT THE FUSE AND PUMP. REPAIRED THE WIRE AND REPLACED THE WASHER PUMP AND FUSE.
Corrective Action:
I'M JUST SURPRISED THAT THE WINDSHIELD WASHER PUMP FAILED AS THIS IS A BRAND NEW VEHICLE ACQUIRED IN MAY 2016. IT HAD 10,500 MILES WHEN THE PUMP FAILED. DEALER REPAIRED AND REPLACED AT NO COST (UNDER WARRANTY). IT WAS DETERMINED THE WIRE WAS SHORTING OUT THE FUSE AND PUMP. REPAIRED THE WIRE AND REPLACED THE WASHER PUMP AND FUSE.
Additional Notes:
I'M JUST SURPRISED THAT THE WINDSHIELD WASHER PUMP FAILED AS THIS IS A BRAND NEW VEHICLE ACQUIRED IN MAY 2016. IT HAD 10,500 MILES WHEN THE PUMP FAILED. DEALER REPAIRED AND REPLACED AT NO COST (UNDER WARRANTY). IT WAS DETERMINED THE WIRE WAS SHORTING OUT THE FUSE AND PUMP. REPAIRED THE WIRE AND REPLACED THE WASHER PUMP AND FUSE.
Mfg Campaign: 10946792
Recall Date: Jan 20, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Corrective Action:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Additional Notes:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Mfg Campaign: 10940203
Recall Date: Jan 6, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Corrective Action:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Additional Notes:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Mfg Campaign: 10940203
Recall Date: Jan 6, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Corrective Action:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Additional Notes:
12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND SHUT DOWN I THINK). I REACHED UP AND TURNED THE KEY OFF & L OPENED THE DOOR & THE RADIATOR WAS LEAKING ONTO THE LOT.. MY KNEES WERE HURTING REALLY BAD, BOTH MY HANDS WERE SORE AND MY LEFT ARM. THE CAR FRONT WAS ALL DAMAGED WITH PART OF THE FENDER ON THE SIDEWALK. WE CALLED MY HUSBAND TO COME AND TAKE ME TO GET CHECKED OUT BECAUSE I THOUGHT I MIGHT HAVE CRACKED BOTH MY KNEECAPS. WE CONTACTED OUR INSURANCE COMPANY AND THEY TOLD US TO HAVE THE CAR TOWED TO OUR PREFERRED BODY SHOP, WHICH WE DID. THE DR X-RAYED MY KNEES AND DETERMINED THEY WERE NOT BROKEN, JUST BADLY BRUISED. ON DEC 26TH, I WENT BACK TO THE DR BECAUSE I STARTED HAVING SOME PAIN IN MY NECK/SHOULDER AND THEY DID NUMEROUS TESTS, FINDING WHAT THEY THOUGHT WAS A FRACTURE IN MY NECK. I HAD TO WEAR A BRACE ON IT FOR A WEEK, THEN MORE TESTING DETERMINED THAT WHAT THEY SAW WAS ACTUALLY A PREVIOUS INJURY THAT HAD NEVER BEEN CAUGHT. I NEED PHYSICAL THERAPY ON THE NECK ISSUE. I HAVE SINCE FOUND THAT THERE ARE SEVERAL COMPLAINTS OF THESE CARS SUDDENLY LURCHING FORWARD WHEN THE BRAKE IS APPLIED, OVER A SPAN OF 7 YEARS. I AM NOT ONLY THANKFUL I WASN'T INJURED WORSE, BUT THAT THERE WASN'T A PERSON IN FRONT OF ME WHEN THIS HAPPENED. I AM VERY CONCERNED THAT IT COULD HAPPEN AGAIN AND THE OUTCOME COULD BE MUCH WORSE. *TR
Mfg Campaign: 10940203
Recall Date: Jan 6, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING A SNOW STORM WHERE TEMPS WERE BETWEEN 22 AMD 30 DEGREES. I WAS OUT FOR 30 MIN TO 1 HOUR WHEN THE FRONT WINDOW FROZE AT THE BOTTOM. I HAD DEFROST ON THE ENTIRE TIME AND NOTHING I COULD DO WOULD UNFREEZE THE WINDOW. THIS CAUSED THE WIPERS TO NOT FUNCTION APPROPRIATELY. THE WIPERS LEFT WATER STREAKS BECAUSE THEY WERE SITTING ON ICE. PRIOR TO COMING OUT MY CAR WAS COMPLETLY DRY BECAUSE IT WAS IN A GARAGE. NO PRE ICE CONDITIONS. THE STREAKS WHEN I WAS CONCERNED WERE IN MY VIEWING AREA AND I COULDNT SEE.
Corrective Action:
DURING A SNOW STORM WHERE TEMPS WERE BETWEEN 22 AMD 30 DEGREES. I WAS OUT FOR 30 MIN TO 1 HOUR WHEN THE FRONT WINDOW FROZE AT THE BOTTOM. I HAD DEFROST ON THE ENTIRE TIME AND NOTHING I COULD DO WOULD UNFREEZE THE WINDOW. THIS CAUSED THE WIPERS TO NOT FUNCTION APPROPRIATELY. THE WIPERS LEFT WATER STREAKS BECAUSE THEY WERE SITTING ON ICE. PRIOR TO COMING OUT MY CAR WAS COMPLETLY DRY BECAUSE IT WAS IN A GARAGE. NO PRE ICE CONDITIONS. THE STREAKS WHEN I WAS CONCERNED WERE IN MY VIEWING AREA AND I COULDNT SEE.
Additional Notes:
DURING A SNOW STORM WHERE TEMPS WERE BETWEEN 22 AMD 30 DEGREES. I WAS OUT FOR 30 MIN TO 1 HOUR WHEN THE FRONT WINDOW FROZE AT THE BOTTOM. I HAD DEFROST ON THE ENTIRE TIME AND NOTHING I COULD DO WOULD UNFREEZE THE WINDOW. THIS CAUSED THE WIPERS TO NOT FUNCTION APPROPRIATELY. THE WIPERS LEFT WATER STREAKS BECAUSE THEY WERE SITTING ON ICE. PRIOR TO COMING OUT MY CAR WAS COMPLETLY DRY BECAUSE IT WAS IN A GARAGE. NO PRE ICE CONDITIONS. THE STREAKS WHEN I WAS CONCERNED WERE IN MY VIEWING AREA AND I COULDNT SEE.
Mfg Campaign: 10940003
Recall Date: Jan 5, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10929706
Recall Date: Dec 3, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10929706
Recall Date: Dec 3, 2016
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
CPSC: 2016 CHEVY TRAVERSE : CONSUMER STATED DURING THE CAR ACCIDENT THE SEAT NELT AND SEAT BACK BROKE. *SS
Corrective Action:
CPSC: 2016 CHEVY TRAVERSE : CONSUMER STATED DURING THE CAR ACCIDENT THE SEAT NELT AND SEAT BACK BROKE. *SS
Additional Notes:
CPSC: 2016 CHEVY TRAVERSE : CONSUMER STATED DURING THE CAR ACCIDENT THE SEAT NELT AND SEAT BACK BROKE. *SS
Mfg Campaign: 10925869
Recall Date: Nov 14, 2016
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 10924945
Recall Date: Nov 8, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 10924945
Recall Date: Nov 8, 2016
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ACCELERATION AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORS IN THE ACCELERATOR PEDAL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED HOWEVER THE SERVICE AIRBAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 10924945
Recall Date: Nov 8, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.
Corrective Action:
I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.
Additional Notes:
I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.
Mfg Campaign: 10923992
Recall Date: Nov 3, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.
Corrective Action:
I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.
Additional Notes:
I WAS AT A RED LIGHT, FOOT ON THE BRAKE WHEN THE VEHICLE ACCELERATED JUMPING FROM 1000RPM TO 3000RPM, MULTIPLE TIMES IN A ROW. CAUSING MY CAR TO LUNGE FORWARD OVER AND OVER AGAIN. I CONTACTED THE DEALERSHIP IMMEDIATELY & WAS ASKED TO DRIVE MY CAR IN. I WAS HEADED TO A DESTINATION FIRST. WHEN I ARRIVED AT MY DESTINATION, I TURNED THE CAR OFF FOR APPROXIMATELY 5 MINUTES. WHEN I TURNED MY CAR BACK ON, THERE WAS A LOUD BANG NOISE, CAR SMELLED LIKE SOMETHING WAS ON FIRE & THE ACCELERATION DID NOT RETURN. WHAT DID HAPPEN WAS I NOW HAD NO AIR CONDITIONING. DEALERSHIP STATED IT WAS THE AC COMPRESSOR THAT WENT OUT AND CAUSED ALL THE ISSUES.
Mfg Campaign: 10923992
Recall Date: Nov 3, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 10915762
Recall Date: Oct 13, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO, AGAIN, WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE WITHOUT A DUPLICATION OF THE FAILURE. THE CONTACT STATED THAT HE WOULD NOT DRIVE THE VEHICLE UNTIL THE FAILURE WAS DIAGNOSED. THE FAILURE MILEAGE WAS 1,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO, AGAIN, WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE WITHOUT A DUPLICATION OF THE FAILURE. THE CONTACT STATED THAT HE WOULD NOT DRIVE THE VEHICLE UNTIL THE FAILURE WAS DIAGNOSED. THE FAILURE MILEAGE WAS 1,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO, AGAIN, WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE WITHOUT A DUPLICATION OF THE FAILURE. THE CONTACT STATED THAT HE WOULD NOT DRIVE THE VEHICLE UNTIL THE FAILURE WAS DIAGNOSED. THE FAILURE MILEAGE WAS 1,600.
Mfg Campaign: 10914548
Recall Date: Oct 7, 2016
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Corrective Action:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Additional Notes:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Mfg Campaign: 10907650
Recall Date: Sep 19, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Corrective Action:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Additional Notes:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Mfg Campaign: 10907650
Recall Date: Sep 19, 2016
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Corrective Action:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Additional Notes:
ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV CRASHING INTO THE FRONT OF HIS CAR. HE THOUGHT HIS CAR WAS TOTALED. THE INSURANCE COMPANIES ARE HANDLING IT, BUT I TOLD BOTH MY INSURANCE COMPANY AND ENTERPRISE THAT I THOUGHT THE TRAVERSE HAD SURGED. I DID EVENTUALLY DRIVE THE VEHICLE BACK HOME (AVOIDING REVERSE AS MUCH AS POSSIBLE), AND NOTICED WHEN THE CAR WAS IN CRUISE CONTROL MODE THAT SAME SURGE-FEELING IN DRIVE WHEN GOING UP A HILL--LIKE IT WAS GOING WAY TOO FAST. LATER, I SAW ONLINE A COMPLAINT OF A SIMILAR THING (REVERSE SURGE) HAPPENING WITH A 2009 TRAVERSE. I DON'T THINK THIS CAR SHOULD BE ON THE ROAD, AND THE PEOPLE HANDLING THE CLAIM FOR ENTERPRISE SAY THAT IT'S NOT (WHICH IS GOOD), BUT THEY JUST WARNED ME THAT IF THEIR INSPECTION DOESN'T SHOW A PROBLEM WITH THE VEHICLE, I COULD BE LIABLE FOR EXPENSES SINCE IT HAS BEEN PULLED FROM THEIR FLEET. AT THIS POINT, I'VE BEEN WAITING CLOSE TO A MONTH FOR THIS INSPECTION, AT WHICH I WAS TOLD I COULD BE PRESENT, TO BE SCHEDULED. NOTES: I DON'T KNOW EXACTLY WHAT THE PROBLEM WAS SO I CHECKED EACH BOX THAT SEEMED LIKELY. ALSO, ONLY THE OTHER VEHICLE WAS TOWED.
Mfg Campaign: 10907650
Recall Date: Sep 19, 2016
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/01/16 *BF UPDATED 06/18/18*JB
Corrective Action:
TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/01/16 *BF UPDATED 06/18/18*JB
Additional Notes:
TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/01/16 *BF UPDATED 06/18/18*JB
Mfg Campaign: 10876441
Recall Date: Jun 24, 2016
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE FAIL/DO NOT GET THE MPG AS INDICATED ON THE STICKER WHEN I PURCHASED THE VEHICLE IN NOVEMBER 2015. STICKER INDICATED MPG, 17 CITY, 24 HIGHWAY. GM USED THE SAME TACTIC AS VW TO SELL THE 2016 TRAVERSE. THEY ARE NOW SAYING OOPS. WE PRINTED OUT THE WRONG INFO ON THE WINDOW STICKER. I PURCHASED THE VEHICLE BASED ON THE MPG PRINTED ON THE WINDOW STICKER. NOW I AM TOLD YOU WILL NOT GET THAT MPG. I AM NOW BE CHEATED OUT OF 44 MILES PER TANK OF GAS. THIS WILL ADD A COSTLY EXPENSE TO ME OVER A 20 YEAR PERIOD. GM SHOULD PROVIDE WITH A TRAVERSE THAT GET THE MPG I CONTRACTED FOR WHEN I PURCHASED THE VEHICLE, 2016 TRAVERSE.
Corrective Action:
VEHICLE FAIL/DO NOT GET THE MPG AS INDICATED ON THE STICKER WHEN I PURCHASED THE VEHICLE IN NOVEMBER 2015. STICKER INDICATED MPG, 17 CITY, 24 HIGHWAY. GM USED THE SAME TACTIC AS VW TO SELL THE 2016 TRAVERSE. THEY ARE NOW SAYING OOPS. WE PRINTED OUT THE WRONG INFO ON THE WINDOW STICKER. I PURCHASED THE VEHICLE BASED ON THE MPG PRINTED ON THE WINDOW STICKER. NOW I AM TOLD YOU WILL NOT GET THAT MPG. I AM NOW BE CHEATED OUT OF 44 MILES PER TANK OF GAS. THIS WILL ADD A COSTLY EXPENSE TO ME OVER A 20 YEAR PERIOD. GM SHOULD PROVIDE WITH A TRAVERSE THAT GET THE MPG I CONTRACTED FOR WHEN I PURCHASED THE VEHICLE, 2016 TRAVERSE.
Additional Notes:
VEHICLE FAIL/DO NOT GET THE MPG AS INDICATED ON THE STICKER WHEN I PURCHASED THE VEHICLE IN NOVEMBER 2015. STICKER INDICATED MPG, 17 CITY, 24 HIGHWAY. GM USED THE SAME TACTIC AS VW TO SELL THE 2016 TRAVERSE. THEY ARE NOW SAYING OOPS. WE PRINTED OUT THE WRONG INFO ON THE WINDOW STICKER. I PURCHASED THE VEHICLE BASED ON THE MPG PRINTED ON THE WINDOW STICKER. NOW I AM TOLD YOU WILL NOT GET THAT MPG. I AM NOW BE CHEATED OUT OF 44 MILES PER TANK OF GAS. THIS WILL ADD A COSTLY EXPENSE TO ME OVER A 20 YEAR PERIOD. GM SHOULD PROVIDE WITH A TRAVERSE THAT GET THE MPG I CONTRACTED FOR WHEN I PURCHASED THE VEHICLE, 2016 TRAVERSE.
Mfg Campaign: 10872474
Recall Date: Jun 4, 2016
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