Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
451 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated after driving and arriving at his destination, the vehicle was parked and turned off however, console lights and radio remained functioning. The contact stated that the vehicle was turned off and the vehicle jerked forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated after driving and arriving at his destination, the vehicle was parked and turned off however, console lights and radio remained functioning. The contact stated that the vehicle was turned off and the vehicle jerked forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated after driving and arriving at his destination, the vehicle was parked and turned off however, console lights and radio remained functioning. The contact stated that the vehicle was turned off and the vehicle jerked forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.
Mfg Campaign: 11550978
Recall Date: Oct 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
Corrective Action:
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
Additional Notes:
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
Mfg Campaign: 11550933
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
Corrective Action:
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
Additional Notes:
After shifting vehicle from Drive (D) or Reverse (R) into Park (P) and attempting to turn the vehicle engine off (keyless ignition) an alert pops up stating "shift to park". The engine will shuts down but the ignition remains in auxiliary mode preventing you from completely powering the vehicle down.
Mfg Campaign: 11550933
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The shift to park error message has been appearing on my Chevy Traverse. It first started to appear 3 months ago. I've always been able to get rid of the error by moving the shifter harder and wiggling it a little. But, one day last week when I came home and started to park my car, the shift to park error once again appeared. I have tried the trick that I have done in the past numerous times, but this time around it won't work. I called my Chevy dealership and made an appointment that same day since I can't even get out of my car since it will not let me turn off the vehicle. Even though I only have 22, 500 miles on my vehicle, but since my car is a 2019, it's no longer covered by the warranty, so I had to pay $740.00 to get my vehicle repaired. I researched online and found out that there has been a lot of cases like mine and there has been some class action lawsuit against Chevy. Chevrolet should issue a recall on all the models that has this same problem. Apparently they've known about this problem for years. If I have known that they have this issue, I would not have purchased my car.
Corrective Action:
The shift to park error message has been appearing on my Chevy Traverse. It first started to appear 3 months ago. I've always been able to get rid of the error by moving the shifter harder and wiggling it a little. But, one day last week when I came home and started to park my car, the shift to park error once again appeared. I have tried the trick that I have done in the past numerous times, but this time around it won't work. I called my Chevy dealership and made an appointment that same day since I can't even get out of my car since it will not let me turn off the vehicle. Even though I only have 22, 500 miles on my vehicle, but since my car is a 2019, it's no longer covered by the warranty, so I had to pay $740.00 to get my vehicle repaired. I researched online and found out that there has been a lot of cases like mine and there has been some class action lawsuit against Chevy. Chevrolet should issue a recall on all the models that has this same problem. Apparently they've known about this problem for years. If I have known that they have this issue, I would not have purchased my car.
Additional Notes:
The shift to park error message has been appearing on my Chevy Traverse. It first started to appear 3 months ago. I've always been able to get rid of the error by moving the shifter harder and wiggling it a little. But, one day last week when I came home and started to park my car, the shift to park error once again appeared. I have tried the trick that I have done in the past numerous times, but this time around it won't work. I called my Chevy dealership and made an appointment that same day since I can't even get out of my car since it will not let me turn off the vehicle. Even though I only have 22, 500 miles on my vehicle, but since my car is a 2019, it's no longer covered by the warranty, so I had to pay $740.00 to get my vehicle repaired. I researched online and found out that there has been a lot of cases like mine and there has been some class action lawsuit against Chevy. Chevrolet should issue a recall on all the models that has this same problem. Apparently they've known about this problem for years. If I have known that they have this issue, I would not have purchased my car.
Mfg Campaign: 11550157
Recall Date: Oct 16, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. Orange check engine light will not go off on my dash, When scanned by the mechanic it is showing an emissions Evap leak. 2. I'm having problem when I turn my Traverse off it beeps at me and I get a message that says shift to park. I wiggle the gear shift until it stops. This has been going on for quite a while now.
Corrective Action:
1. Orange check engine light will not go off on my dash, When scanned by the mechanic it is showing an emissions Evap leak. 2. I'm having problem when I turn my Traverse off it beeps at me and I get a message that says shift to park. I wiggle the gear shift until it stops. This has been going on for quite a while now.
Additional Notes:
1. Orange check engine light will not go off on my dash, When scanned by the mechanic it is showing an emissions Evap leak. 2. I'm having problem when I turn my Traverse off it beeps at me and I get a message that says shift to park. I wiggle the gear shift until it stops. This has been going on for quite a while now.
Mfg Campaign: 11549891
Recall Date: Oct 13, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Orange check engine light will not go off on my dash, When scanned by the mechanic it is showing an emissions Evap leak. 2. I'm having problem when I turn my Traverse off it beeps at me and I get a message that says shift to park. I wiggle the gear shift until it stops. This has been going on for quite a while now.
Corrective Action:
1. Orange check engine light will not go off on my dash, When scanned by the mechanic it is showing an emissions Evap leak. 2. I'm having problem when I turn my Traverse off it beeps at me and I get a message that says shift to park. I wiggle the gear shift until it stops. This has been going on for quite a while now.
Additional Notes:
1. Orange check engine light will not go off on my dash, When scanned by the mechanic it is showing an emissions Evap leak. 2. I'm having problem when I turn my Traverse off it beeps at me and I get a message that says shift to park. I wiggle the gear shift until it stops. This has been going on for quite a while now.
Mfg Campaign: 11549891
Recall Date: Oct 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.
Corrective Action:
Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.
Additional Notes:
Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.
Mfg Campaign: 11549519
Recall Date: Oct 12, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.
Corrective Action:
Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.
Additional Notes:
Recall for Emissions Evap leak repaired less than a year ago after engine light illuminated. Had to be taken in two separate times to be fixed. Engine light illuminated again a week ago 10/1/23, when scanned by mechanic it is showing the same emissions Evap leak. The vehicle is sputtering when trying to start and doesn’t feel safe when driving. Dealership said they’re unable to even look and diagnose for another week after knowing it’s the same recall.
Mfg Campaign: 11549519
Recall Date: Oct 12, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Corrective Action:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Additional Notes:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Mfg Campaign: 11549327
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Corrective Action:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Additional Notes:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Mfg Campaign: 11549327
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Corrective Action:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Additional Notes:
Our Traverse shows a message “shift to park”. This happens after we have already shifted in park. This causes a continuous ding until we are able to trick the vehicle into park. The after concern is we leave the vehicle because we can’t get it to shift to park and it rolls damaging property or another person. This problem has left us stranded because we can not shift it.
Mfg Campaign: 11549327
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Corrective Action:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Additional Notes:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Mfg Campaign: 11549332
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Corrective Action:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Additional Notes:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Mfg Campaign: 11549332
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Corrective Action:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Additional Notes:
“shift to park” alert on the dash constantly comes on when you are actually parked. You then must re-start the car and put it into park again. You must do this up to TEN times to park without this signal going on. Within the last week, this has happened each and every time I have had my vehicle out. Over the last few months it has happened intermittently. Dealer says they are seeing a lot of this on my make and model when I took my car in this morning. This seems to be a VERY common problem in internet forums as to my make and model. THIS SHOULD BE A CLEAR RECALL. I can attach the invoice once the repairs are made today.
Mfg Campaign: 11549332
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WIL NOT SHIFT TO PARK AND WILL NOT SHUT DOWN
Corrective Action:
VEHICLE WIL NOT SHIFT TO PARK AND WILL NOT SHUT DOWN
Additional Notes:
VEHICLE WIL NOT SHIFT TO PARK AND WILL NOT SHUT DOWN
Mfg Campaign: 11548950
Recall Date: Oct 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WIL NOT SHIFT TO PARK AND WILL NOT SHUT DOWN
Corrective Action:
VEHICLE WIL NOT SHIFT TO PARK AND WILL NOT SHUT DOWN
Additional Notes:
VEHICLE WIL NOT SHIFT TO PARK AND WILL NOT SHUT DOWN
Mfg Campaign: 11548950
Recall Date: Oct 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle does not recognize when it is in park. When i place the vehicle in park and try to turn off the vehicle there is a warning on the dash that says "shift to park" even though the vehicle is already in park. I had this same issue 2 years ago and the dealership fixed the issue. This issue has come up again and this time I had to pay almost $500 for the fix. Dealer says this may occur again and next time will be an $800 fix. This is not a normal wear and tear issue this is a manufacture defect and should be covered by the manufacturer.
Corrective Action:
Vehicle does not recognize when it is in park. When i place the vehicle in park and try to turn off the vehicle there is a warning on the dash that says "shift to park" even though the vehicle is already in park. I had this same issue 2 years ago and the dealership fixed the issue. This issue has come up again and this time I had to pay almost $500 for the fix. Dealer says this may occur again and next time will be an $800 fix. This is not a normal wear and tear issue this is a manufacture defect and should be covered by the manufacturer.
Additional Notes:
Vehicle does not recognize when it is in park. When i place the vehicle in park and try to turn off the vehicle there is a warning on the dash that says "shift to park" even though the vehicle is already in park. I had this same issue 2 years ago and the dealership fixed the issue. This issue has come up again and this time I had to pay almost $500 for the fix. Dealer says this may occur again and next time will be an $800 fix. This is not a normal wear and tear issue this is a manufacture defect and should be covered by the manufacturer.
Mfg Campaign: 11547708
Recall Date: Oct 2, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547438
Recall Date: Sep 29, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On September 29, I took my 2019 Traverse to the dealer for its annual state inspection for Virginia at Radley Chevrolet in Fredericksburg. The dealer failed the car due to needing a rear toe link replacement. The dealer told me that this is common in the 2019 Traverse and are replacing quite a few of them. The cost for the repair is going to be about $600. It only has 41,500 miles and has been a very dependable vehicle. What concerns me is that reading other online forums, many owners are lamenting the same thing being told that this is common amongst the Traverse, yet there are no recalls on it. There are a few other GM models that have a recall for the rear suspension, but I don't understand why the Traverse isn't one of them. I am asking for a review of this to see how many toe links have been repaired on the Traverse, specifically among 2019 models, compared to how many have been sold. if a recall is decided to be implemented, it would save a lot of people the hassle of being blindsided or at least thinking they are being scammed by the dealer. If there will be a recall, I would then seek reimbursement from GM as this should have been done long ago and just replaced on all vehicles, not just when it's being taken in for an inspection. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547438
Recall Date: Sep 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Listed on a Chevy website as a recall for 2018-2019 Traverse “shift to park”. It isn’t listed on your website or with the dealership. Over 170 complaints for the car not recognizing that you put it in park, which can drain the battery or worse cause your vehicle to move when it shouldn’t. I just paid $100 (luckily I had coverage), but this should be recalled. Dealership stated the part was on back order, which means a lot of people are having the same issue. This should be recalled and money refunded to customers.
Corrective Action:
Listed on a Chevy website as a recall for 2018-2019 Traverse “shift to park”. It isn’t listed on your website or with the dealership. Over 170 complaints for the car not recognizing that you put it in park, which can drain the battery or worse cause your vehicle to move when it shouldn’t. I just paid $100 (luckily I had coverage), but this should be recalled. Dealership stated the part was on back order, which means a lot of people are having the same issue. This should be recalled and money refunded to customers.
Additional Notes:
Listed on a Chevy website as a recall for 2018-2019 Traverse “shift to park”. It isn’t listed on your website or with the dealership. Over 170 complaints for the car not recognizing that you put it in park, which can drain the battery or worse cause your vehicle to move when it shouldn’t. I just paid $100 (luckily I had coverage), but this should be recalled. Dealership stated the part was on back order, which means a lot of people are having the same issue. This should be recalled and money refunded to customers.
Mfg Campaign: 11546073
Recall Date: Sep 22, 2023
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