Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A192261870
Recall Date: Sep 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the ignition. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208 "Occupant Crash Protection" and 114 "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 45340
Recall Date: Jun 10, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17130
Recall Date: Apr 28, 2016
Consumer Complaints
164 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.
Corrective Action:
I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.
Additional Notes:
I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.
Mfg Campaign: 11301511
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.
Corrective Action:
I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.
Additional Notes:
I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.
Mfg Campaign: 11301511
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Corrective Action:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Additional Notes:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Mfg Campaign: 11289377
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Corrective Action:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Additional Notes:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Mfg Campaign: 11289377
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Corrective Action:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Additional Notes:
MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.
Mfg Campaign: 11289377
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.
Mfg Campaign: 11288608
Recall Date: Dec 12, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Corrective Action:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Additional Notes:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Mfg Campaign: 11288421
Recall Date: Dec 11, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Corrective Action:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Additional Notes:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Mfg Campaign: 11288421
Recall Date: Dec 11, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Corrective Action:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Additional Notes:
I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.
Mfg Campaign: 11288421
Recall Date: Dec 11, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON WHEN I CRANKED THE CAR UP. WENT TO HAVE IT CHECKED AND AT FIRST IT WAS A BAD O2 SENSOR. THAT WAS FIXED AND TWO DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, TOOK IT BACK IN AND NOW I HAVE TO REPLACE THE AIR INTAKE SYSTEM ON A VEHICLE WITH RIGHT AT 27,000 MILES ON IT. BOTH TIMES, I KEEP GETTING DIAGNOSTIC ALERTS FROM ONSTAR TELLING ME TO CHECK THE ANTILOCK BRAKING SYSTEM AND THE STABILITRAK CONTROL SYSTEM.
Corrective Action:
CHECK ENGINE LIGHT CAME ON WHEN I CRANKED THE CAR UP. WENT TO HAVE IT CHECKED AND AT FIRST IT WAS A BAD O2 SENSOR. THAT WAS FIXED AND TWO DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, TOOK IT BACK IN AND NOW I HAVE TO REPLACE THE AIR INTAKE SYSTEM ON A VEHICLE WITH RIGHT AT 27,000 MILES ON IT. BOTH TIMES, I KEEP GETTING DIAGNOSTIC ALERTS FROM ONSTAR TELLING ME TO CHECK THE ANTILOCK BRAKING SYSTEM AND THE STABILITRAK CONTROL SYSTEM.
Additional Notes:
CHECK ENGINE LIGHT CAME ON WHEN I CRANKED THE CAR UP. WENT TO HAVE IT CHECKED AND AT FIRST IT WAS A BAD O2 SENSOR. THAT WAS FIXED AND TWO DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, TOOK IT BACK IN AND NOW I HAVE TO REPLACE THE AIR INTAKE SYSTEM ON A VEHICLE WITH RIGHT AT 27,000 MILES ON IT. BOTH TIMES, I KEEP GETTING DIAGNOSTIC ALERTS FROM ONSTAR TELLING ME TO CHECK THE ANTILOCK BRAKING SYSTEM AND THE STABILITRAK CONTROL SYSTEM.
Mfg Campaign: 11282484
Recall Date: Nov 26, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Corrective Action:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Additional Notes:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Mfg Campaign: 11281986
Recall Date: Nov 24, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Corrective Action:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Additional Notes:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Mfg Campaign: 11281986
Recall Date: Nov 24, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Corrective Action:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Additional Notes:
ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM
Mfg Campaign: 11281986
Recall Date: Nov 24, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I GET ON HIGHWAY DOING FASTER SPEED MY CAR IS VERY LOUD INSIDE LIKE A BAD AIR LEAK COMING FROM BACK SOMEWHERE. THIS IS VERY ANNOYING CAN'T USE BLUE TOOTH PHONE BECAUSE YOU CANNOT HEAR TO HAVE A CONVERSATION OR HEAR THE RADIO AT A NORMAL VOLUME BECAUSE IT IS SO LOUD. HAD I KNOWN THIS I WOULD HAVE NEVER BOUGHT THIS VECHICLE.
Corrective Action:
WHEN I GET ON HIGHWAY DOING FASTER SPEED MY CAR IS VERY LOUD INSIDE LIKE A BAD AIR LEAK COMING FROM BACK SOMEWHERE. THIS IS VERY ANNOYING CAN'T USE BLUE TOOTH PHONE BECAUSE YOU CANNOT HEAR TO HAVE A CONVERSATION OR HEAR THE RADIO AT A NORMAL VOLUME BECAUSE IT IS SO LOUD. HAD I KNOWN THIS I WOULD HAVE NEVER BOUGHT THIS VECHICLE.
Additional Notes:
WHEN I GET ON HIGHWAY DOING FASTER SPEED MY CAR IS VERY LOUD INSIDE LIKE A BAD AIR LEAK COMING FROM BACK SOMEWHERE. THIS IS VERY ANNOYING CAN'T USE BLUE TOOTH PHONE BECAUSE YOU CANNOT HEAR TO HAVE A CONVERSATION OR HEAR THE RADIO AT A NORMAL VOLUME BECAUSE IT IS SO LOUD. HAD I KNOWN THIS I WOULD HAVE NEVER BOUGHT THIS VECHICLE.
Mfg Campaign: 11281847
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Corrective Action:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Additional Notes:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Mfg Campaign: 11277823
Recall Date: Nov 3, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Corrective Action:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Additional Notes:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Mfg Campaign: 11277823
Recall Date: Nov 3, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Corrective Action:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Additional Notes:
FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD
Mfg Campaign: 11277823
Recall Date: Nov 3, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11254530
Recall Date: Sep 10, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11254530
Recall Date: Sep 10, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR HAS A LIGHT ON FOR THE AIRBAG SYSTEM (WHICH REMAINS ON THE ENTIRE TIME THE CAR IS RUNNING) BUT WHEN TAKEN TO THE SHOP TO HAVE IT READ, NO CODES ARE SHOWING. AFTER RESEARCH, I SEE THIS COULD POTENTIALLY BE A SOFTWARE PROBLEM, ALTHOUGH MY SPECIFIC CAR HAS NOT BEEN RECALLED. I HAVE CONCERNS WITH THE AIRBAG(S) DEPLOYING UNNECESSARILY OR NOT DEPLOYING AT ALL IN AN ACCIDENT (ACCORDING TO THE INFORMATION IN THE OWNER'S MANUAL).
Corrective Action:
MY CAR HAS A LIGHT ON FOR THE AIRBAG SYSTEM (WHICH REMAINS ON THE ENTIRE TIME THE CAR IS RUNNING) BUT WHEN TAKEN TO THE SHOP TO HAVE IT READ, NO CODES ARE SHOWING. AFTER RESEARCH, I SEE THIS COULD POTENTIALLY BE A SOFTWARE PROBLEM, ALTHOUGH MY SPECIFIC CAR HAS NOT BEEN RECALLED. I HAVE CONCERNS WITH THE AIRBAG(S) DEPLOYING UNNECESSARILY OR NOT DEPLOYING AT ALL IN AN ACCIDENT (ACCORDING TO THE INFORMATION IN THE OWNER'S MANUAL).
Additional Notes:
MY CAR HAS A LIGHT ON FOR THE AIRBAG SYSTEM (WHICH REMAINS ON THE ENTIRE TIME THE CAR IS RUNNING) BUT WHEN TAKEN TO THE SHOP TO HAVE IT READ, NO CODES ARE SHOWING. AFTER RESEARCH, I SEE THIS COULD POTENTIALLY BE A SOFTWARE PROBLEM, ALTHOUGH MY SPECIFIC CAR HAS NOT BEEN RECALLED. I HAVE CONCERNS WITH THE AIRBAG(S) DEPLOYING UNNECESSARILY OR NOT DEPLOYING AT ALL IN AN ACCIDENT (ACCORDING TO THE INFORMATION IN THE OWNER'S MANUAL).
Mfg Campaign: 11252336
Recall Date: Aug 29, 2019
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Valencia, CA • 36 yrs
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