Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
Consumer Complaints
263 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576310
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576310
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Corrective Action:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Additional Notes:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Mfg Campaign: 11574102
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Corrective Action:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Additional Notes:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Mfg Campaign: 11574102
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Corrective Action:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Additional Notes:
I got the “propulsion power is reduced” warning at ~83.5k miles on the odometer, while visiting friends 4 hours from home. Pulled over and called 3 local dealerships and all servicing departments are closed on Sunday so knew there was nothing I could do except try to limp back to my friends house safely and reevaluate. On the 20 minute drive back, the engine cut out on the freeway and the car immediately started slowing down. I coasted to the next freeway exit safely with my hazards on. The scary part was that I had no power after the ”engine unavailable” warning popped up since the battery was completely drained already. I was able to get it towed to the closest chevy dealership and leave the keys for them. I am waiting to hear the official diagnosis from the dealership once they take a look. The cause is still unknown but this sounds like a similar series of events for BECM failure.
Mfg Campaign: 11574102
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.
Corrective Action:
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.
Additional Notes:
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.
Mfg Campaign: 11570237
Recall Date: Feb 6, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.
Corrective Action:
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.
Additional Notes:
The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.
Mfg Campaign: 11570237
Recall Date: Feb 6, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Potential Consequences:
The contact owns a 2016 Chevrolet Volt. The contact stated that while at a stop light, the vehicle suddenly shut off and would not restart. The vehicle was towed to the local dealer who diagnosed that the high voltage battery was faulty and needed to be replaced. An engineer was sent by the manufacturer to examine the vehicle and confirmed that the high voltage battery was faulty. The contact was later informed that the manufacturer had authorized the high voltage battery replacement. The failure mileage was 91,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Chevrolet Volt. The contact stated that while at a stop light, the vehicle suddenly shut off and would not restart. The vehicle was towed to the local dealer who diagnosed that the high voltage battery was faulty and needed to be replaced. An engineer was sent by the manufacturer to examine the vehicle and confirmed that the high voltage battery was faulty. The contact was later informed that the manufacturer had authorized the high voltage battery replacement. The failure mileage was 91,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Chevrolet Volt. The contact stated that while at a stop light, the vehicle suddenly shut off and would not restart. The vehicle was towed to the local dealer who diagnosed that the high voltage battery was faulty and needed to be replaced. An engineer was sent by the manufacturer to examine the vehicle and confirmed that the high voltage battery was faulty. The contact was later informed that the manufacturer had authorized the high voltage battery replacement. The failure mileage was 91,000. The VIN was not available.
Mfg Campaign: 11564925
Recall Date: Jan 11, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Corrective Action:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Additional Notes:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Mfg Campaign: 11564678
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Corrective Action:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Additional Notes:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Mfg Campaign: 11564678
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Corrective Action:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Additional Notes:
Vehicle suddenly lost power and displayed shift to park on display. Vehicle will not respond or display any status other than shift to park. Vehicle towed to dealership. Diagnosis of their mechanic is failed BECM module. Vehicle was brought to dealership 3yrs ago with infotainment center problems. Infotainment Software was updated but problem persisted. 2 years ago it was brought to dealership with complaint of intermittent inability to charge propulsion battery. Sunshine Chevrolet stated their mechanic could not diagnose issue so it was not covered under warranty. I demonstrated intermittent charging issue by plugging vehicle into dealership charger in front of showroom. I was at that time allowed to leave without paying diagnostic charge. 1½ years ago while car was still under warranty car failed to start. Called dealership. They stated it could be 12volt battery. I purchased and replaced battery at dealership. Car started but intermittent charging issue and intermittent infotainment issue continued. GM is refusing to cover BECM replacement saying Car is now out of 8yr warranty time frame.
Mfg Campaign: 11564678
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light on. Took to dealership and they have a bulletin that states they need to replace the Battery energy control module. The car can come to a complete stop without notice. I don't feel safe driving the car. Was told my voltec warranty ran out last July. This is going to cost me over $2000! And they knew about it. It's a defect in the car. Needs to be recalled!
Corrective Action:
Check engine light on. Took to dealership and they have a bulletin that states they need to replace the Battery energy control module. The car can come to a complete stop without notice. I don't feel safe driving the car. Was told my voltec warranty ran out last July. This is going to cost me over $2000! And they knew about it. It's a defect in the car. Needs to be recalled!
Additional Notes:
Check engine light on. Took to dealership and they have a bulletin that states they need to replace the Battery energy control module. The car can come to a complete stop without notice. I don't feel safe driving the car. Was told my voltec warranty ran out last July. This is going to cost me over $2000! And they knew about it. It's a defect in the car. Needs to be recalled!
Mfg Campaign: 11563839
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Corrective Action:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Additional Notes:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Mfg Campaign: 11563877
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Corrective Action:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Additional Notes:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Mfg Campaign: 11563877
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Corrective Action:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Additional Notes:
My car will lose all power as I'm driving, switch between gas/ elec and almost stall, it will accelerate when I take my foot OFF the gas , it will lose power on a turn.. it's random. form what I understand it's the BECM and it happened just after 100k miles. I have 105k.
Mfg Campaign: 11563877
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Corrective Action:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Additional Notes:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Mfg Campaign: 11563205
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Corrective Action:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Additional Notes:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Mfg Campaign: 11563205
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Corrective Action:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Additional Notes:
I picked up my vehicle from Wasler Polar Chevrolet on 7/26/2023 after they claimed to have "repaired" my vehicle. After receiving my vehicle, about 5 miles away from the dealership, my vehicle suddenly quit keeping up with traffic, and lost *all* power equipment. Brakes, steering and acceleration were all unresponsive. The vehicle almost sent me under a semi-trailer, but I quickly forced the steering wheel to the left and engaged the emergency brake, which successfully stopped the car. The vehicle bricked itself, and had to be towed back to the dealership.
Mfg Campaign: 11563205
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Front passenger airbag sensor is off even when there is no person sitting in the front passenger seat. It is off also when adult passenger is seating in the seat. It looks by pages of manual folded that previous owner had similar problem. That could possibly impact non-deployment of air-bag in a case of collision. My google search shows there was a recall of Volt 2013 models for that problem.
Corrective Action:
Front passenger airbag sensor is off even when there is no person sitting in the front passenger seat. It is off also when adult passenger is seating in the seat. It looks by pages of manual folded that previous owner had similar problem. That could possibly impact non-deployment of air-bag in a case of collision. My google search shows there was a recall of Volt 2013 models for that problem.
Additional Notes:
Front passenger airbag sensor is off even when there is no person sitting in the front passenger seat. It is off also when adult passenger is seating in the seat. It looks by pages of manual folded that previous owner had similar problem. That could possibly impact non-deployment of air-bag in a case of collision. My google search shows there was a recall of Volt 2013 models for that problem.
Mfg Campaign: 11561687
Recall Date: Dec 24, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving suddenly the battery power died (1/3 battery life left) and the ICE came on reving very high and check engine lights came on and vehicle slowed. Pulled over at first spot I could find and tired to restart the car. Car would not power down or restart the ice motor and the electric drive motors stopped working and vehicle would roll backwards once put into drive. Vehicle had to be towed back to dealership. Car would not power down or reset.
Corrective Action:
While driving suddenly the battery power died (1/3 battery life left) and the ICE came on reving very high and check engine lights came on and vehicle slowed. Pulled over at first spot I could find and tired to restart the car. Car would not power down or restart the ice motor and the electric drive motors stopped working and vehicle would roll backwards once put into drive. Vehicle had to be towed back to dealership. Car would not power down or reset.
Additional Notes:
While driving suddenly the battery power died (1/3 battery life left) and the ICE came on reving very high and check engine lights came on and vehicle slowed. Pulled over at first spot I could find and tired to restart the car. Car would not power down or restart the ice motor and the electric drive motors stopped working and vehicle would roll backwards once put into drive. Vehicle had to be towed back to dealership. Car would not power down or reset.
Mfg Campaign: 11560451
Recall Date: Dec 16, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury