Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SENSING DIAGNOSTIC MODULE FAILED AT ~38K MILES CAUSING THE AIRBAGS TO STOP WORKING. THIS HAPPENED WHEN THE VEHICLE WAS PARKED.
Corrective Action:
THE SENSING DIAGNOSTIC MODULE FAILED AT ~38K MILES CAUSING THE AIRBAGS TO STOP WORKING. THIS HAPPENED WHEN THE VEHICLE WAS PARKED.
Additional Notes:
THE SENSING DIAGNOSTIC MODULE FAILED AT ~38K MILES CAUSING THE AIRBAGS TO STOP WORKING. THIS HAPPENED WHEN THE VEHICLE WAS PARKED.
Mfg Campaign: 11266038
Recall Date: Oct 4, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Corrective Action:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Additional Notes:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Mfg Campaign: 11258703
Recall Date: Sep 28, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Corrective Action:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Additional Notes:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Mfg Campaign: 11258703
Recall Date: Sep 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Corrective Action:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Additional Notes:
FAULTY FRONT PROXIMITY SENSOR OR CAMERA RESULTING IN FALSE POSITIVES OF OBJECT IN FRONT OF THE CAR. FALSE WARNING LIGHTS AND WARNING SOUNDS AS IF AN OBJECT IS IN FRONT OF THE CAR WHEN NO OBJECT IS IN SIGHT. USUALLY DURING THE RAIN BUT OCCASIONALLY NOT. OCCURS WHEN THE VEHICLE IS TRAVELING LESS THAN 6MPH. HAPPENS AROUND 75% OF THE TIME DURING THE RAIN AND ABOUT 5% OF THE TIME DURING DRY WEATHER.
Mfg Campaign: 11258703
Recall Date: Sep 28, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Corrective Action:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Additional Notes:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Mfg Campaign: 11257440
Recall Date: Sep 23, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE DEALERSHIP TELLS ME THAT WITHOUT FIXING THIS THE VEHICLE MAY NOT TURN OFF. SINCE IT IS A HYBRID IT MAY THEN TURN ON SILENTLY GENERATING CARBON MONOXIDE. RECENTLY WHEN I STOP AND TURN OFF THE CAR VIA THE DASH PUSH BUTTON SOMETIMES(BUT NOT ALWAYS) THE CONSOLE SAYS "ACTION REQUIRED. SHIFT INTO PARK" EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. IT HAPPENS RANDOMLY, AND DOES NOT SEEM TO BE RELATED TO WHETHER THE BRAKE PEDAL IS DEPRESSED, HOW LONG IT HAS BEEN IN PARK, OR HOW VIGOROUSLY THE LEVER WAS SHIFTED TO PARK. THE DEALER TELLS ME THAT THE PART AND REPAIR ARE NOT COVERED UNDER MY WARRANTY, OR WHEN THE PART WOULD BE AVAILABLE. SINCE I AM AWARE OF MULTIPLE DEATHS RELATED TO INABILITY TO TURN OFF A CAR LEADING TO CARBON MONOXIDE GENERATION, I AM CONCERNED EVEN THOUGH THE MANIFESTATION I HAVE SEEN IS A SPURIOUS WARNING RATHER THAN A FAILURE TO TURN OFF THE CAR. POTENTIALLY THE DEALERSHIP IS WRONG. I CANNOT OTHERWISE OBTAIN ACCURATE INFORMATION ABOUT THIS PROBLEM, ITS SOLUTION AND ITS CONSEQUENCES.
Corrective Action:
THE DEALERSHIP TELLS ME THAT WITHOUT FIXING THIS THE VEHICLE MAY NOT TURN OFF. SINCE IT IS A HYBRID IT MAY THEN TURN ON SILENTLY GENERATING CARBON MONOXIDE. RECENTLY WHEN I STOP AND TURN OFF THE CAR VIA THE DASH PUSH BUTTON SOMETIMES(BUT NOT ALWAYS) THE CONSOLE SAYS "ACTION REQUIRED. SHIFT INTO PARK" EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. IT HAPPENS RANDOMLY, AND DOES NOT SEEM TO BE RELATED TO WHETHER THE BRAKE PEDAL IS DEPRESSED, HOW LONG IT HAS BEEN IN PARK, OR HOW VIGOROUSLY THE LEVER WAS SHIFTED TO PARK. THE DEALER TELLS ME THAT THE PART AND REPAIR ARE NOT COVERED UNDER MY WARRANTY, OR WHEN THE PART WOULD BE AVAILABLE. SINCE I AM AWARE OF MULTIPLE DEATHS RELATED TO INABILITY TO TURN OFF A CAR LEADING TO CARBON MONOXIDE GENERATION, I AM CONCERNED EVEN THOUGH THE MANIFESTATION I HAVE SEEN IS A SPURIOUS WARNING RATHER THAN A FAILURE TO TURN OFF THE CAR. POTENTIALLY THE DEALERSHIP IS WRONG. I CANNOT OTHERWISE OBTAIN ACCURATE INFORMATION ABOUT THIS PROBLEM, ITS SOLUTION AND ITS CONSEQUENCES.
Additional Notes:
THE DEALERSHIP TELLS ME THAT WITHOUT FIXING THIS THE VEHICLE MAY NOT TURN OFF. SINCE IT IS A HYBRID IT MAY THEN TURN ON SILENTLY GENERATING CARBON MONOXIDE. RECENTLY WHEN I STOP AND TURN OFF THE CAR VIA THE DASH PUSH BUTTON SOMETIMES(BUT NOT ALWAYS) THE CONSOLE SAYS "ACTION REQUIRED. SHIFT INTO PARK" EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. IT HAPPENS RANDOMLY, AND DOES NOT SEEM TO BE RELATED TO WHETHER THE BRAKE PEDAL IS DEPRESSED, HOW LONG IT HAS BEEN IN PARK, OR HOW VIGOROUSLY THE LEVER WAS SHIFTED TO PARK. THE DEALER TELLS ME THAT THE PART AND REPAIR ARE NOT COVERED UNDER MY WARRANTY, OR WHEN THE PART WOULD BE AVAILABLE. SINCE I AM AWARE OF MULTIPLE DEATHS RELATED TO INABILITY TO TURN OFF A CAR LEADING TO CARBON MONOXIDE GENERATION, I AM CONCERNED EVEN THOUGH THE MANIFESTATION I HAVE SEEN IS A SPURIOUS WARNING RATHER THAN A FAILURE TO TURN OFF THE CAR. POTENTIALLY THE DEALERSHIP IS WRONG. I CANNOT OTHERWISE OBTAIN ACCURATE INFORMATION ABOUT THIS PROBLEM, ITS SOLUTION AND ITS CONSEQUENCES.
Mfg Campaign: 11254496
Recall Date: Sep 10, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2017 CHEVY VOLT PREMIUM WITH 45,500 MILES WITH FULL ELECTRICAL CHARGE AND 3/4 TANK OF GAS. ON FRIDAY, 08/09/2019 I ATTEMPTED TO MOVE VEHICLE IN DRIVEWAY IN A,M, HOURS. VEHICLE HAD DIFFICULTY SHIFTING FROM PARK INTO REVERSE. MESSAGE WAIT TO SHIFT HAD CLEARED FROM INSTRUMENT DISPLAY. AFTER SHIFTING AND NO RESPONSE IN PROPULSION, DISPLAY SHOWED "SHIFT TO PARK AND DEPRESS BRAKE" AFTER MANY ATTEMPTS TO REPEATS THE PROCESS. TURNING OFF THE ENGINE AND RE-STARTING I WAS FINALLY ABLE TO DRIVE THE CAR. NO OTHER PROBLEMS DISPLAYED OR ENCOUNTER DURING REMAINED OF MORNING. VEHICLE STARTED AND SHIFTED AS EXPECTED. IN THE AFTERNOON MY WIFE ENCOUNTER THE SAME PROBLEM AND COULD NOT GET THE VEHICLE INTO GEAR NOR SHUT IT OFF TO ATTEMPT TO RESTART. AFTER 30 MINUTES AND MULTIPLE CELL PHONE CALLS AND MY SEARCHING THE INTERNET SHE WAS FINALLY ABLE TO GET THE CAR INTO REVERSE AND DRIVE CORRECTLY AS DISPLAYED IN THE STICK SHIFT. I SCHEDULED AN APPOINTMENT AT THE LOCAL CHEVY DEALERSHIP FOR EARLIEST APPOINT A WEEK AWAY. THE VEHICLE WAS PARKED AND PREPARED FOR THE HOOK IN THE DRIVEWAY. ON MONDAY 08/12/2019 I WAS ABLE TO GET THE VEHICLE IN DRIVE AFTER MULTIPLE ATTEMPTS TO GET IT OUT OF PARK. I DROVE THE VEHICLE TO THE DEALERSHIP RATHER THAN WAIT TO FOR MORE UNEXPECTED PROBLEMS AND POSSIBLE HAVING IT TOWED ON FRIDAY 08/16/2019. DEALERSHIP. ON TUESDAY, 08/20/2019 DEALERSHIP NOTIFIED ME THEY HAD DIAGNOSED THE PROBLEM RELATED TO THE EXHAUST EMISSIONS MODULE AND THAT EFFECTED THE SHIFTING PROBLEM. THEY REPLACED THE PART. THE COST WERE COVERED MY EXTENDED WARRANTY. ON THURSDAY 08/22/2019 I RETRIEVED THE CAR. WE HAVE NOT EXPERIENCED THE PROBLEM SINCE. SAFETY ISSUES ARE AS MENTIONED ABOVE. THERE HAS BEEN NO RECALL BY GM / CHEVY FOR THIS ISSUE.
Corrective Action:
2017 CHEVY VOLT PREMIUM WITH 45,500 MILES WITH FULL ELECTRICAL CHARGE AND 3/4 TANK OF GAS. ON FRIDAY, 08/09/2019 I ATTEMPTED TO MOVE VEHICLE IN DRIVEWAY IN A,M, HOURS. VEHICLE HAD DIFFICULTY SHIFTING FROM PARK INTO REVERSE. MESSAGE WAIT TO SHIFT HAD CLEARED FROM INSTRUMENT DISPLAY. AFTER SHIFTING AND NO RESPONSE IN PROPULSION, DISPLAY SHOWED "SHIFT TO PARK AND DEPRESS BRAKE" AFTER MANY ATTEMPTS TO REPEATS THE PROCESS. TURNING OFF THE ENGINE AND RE-STARTING I WAS FINALLY ABLE TO DRIVE THE CAR. NO OTHER PROBLEMS DISPLAYED OR ENCOUNTER DURING REMAINED OF MORNING. VEHICLE STARTED AND SHIFTED AS EXPECTED. IN THE AFTERNOON MY WIFE ENCOUNTER THE SAME PROBLEM AND COULD NOT GET THE VEHICLE INTO GEAR NOR SHUT IT OFF TO ATTEMPT TO RESTART. AFTER 30 MINUTES AND MULTIPLE CELL PHONE CALLS AND MY SEARCHING THE INTERNET SHE WAS FINALLY ABLE TO GET THE CAR INTO REVERSE AND DRIVE CORRECTLY AS DISPLAYED IN THE STICK SHIFT. I SCHEDULED AN APPOINTMENT AT THE LOCAL CHEVY DEALERSHIP FOR EARLIEST APPOINT A WEEK AWAY. THE VEHICLE WAS PARKED AND PREPARED FOR THE HOOK IN THE DRIVEWAY. ON MONDAY 08/12/2019 I WAS ABLE TO GET THE VEHICLE IN DRIVE AFTER MULTIPLE ATTEMPTS TO GET IT OUT OF PARK. I DROVE THE VEHICLE TO THE DEALERSHIP RATHER THAN WAIT TO FOR MORE UNEXPECTED PROBLEMS AND POSSIBLE HAVING IT TOWED ON FRIDAY 08/16/2019. DEALERSHIP. ON TUESDAY, 08/20/2019 DEALERSHIP NOTIFIED ME THEY HAD DIAGNOSED THE PROBLEM RELATED TO THE EXHAUST EMISSIONS MODULE AND THAT EFFECTED THE SHIFTING PROBLEM. THEY REPLACED THE PART. THE COST WERE COVERED MY EXTENDED WARRANTY. ON THURSDAY 08/22/2019 I RETRIEVED THE CAR. WE HAVE NOT EXPERIENCED THE PROBLEM SINCE. SAFETY ISSUES ARE AS MENTIONED ABOVE. THERE HAS BEEN NO RECALL BY GM / CHEVY FOR THIS ISSUE.
Additional Notes:
2017 CHEVY VOLT PREMIUM WITH 45,500 MILES WITH FULL ELECTRICAL CHARGE AND 3/4 TANK OF GAS. ON FRIDAY, 08/09/2019 I ATTEMPTED TO MOVE VEHICLE IN DRIVEWAY IN A,M, HOURS. VEHICLE HAD DIFFICULTY SHIFTING FROM PARK INTO REVERSE. MESSAGE WAIT TO SHIFT HAD CLEARED FROM INSTRUMENT DISPLAY. AFTER SHIFTING AND NO RESPONSE IN PROPULSION, DISPLAY SHOWED "SHIFT TO PARK AND DEPRESS BRAKE" AFTER MANY ATTEMPTS TO REPEATS THE PROCESS. TURNING OFF THE ENGINE AND RE-STARTING I WAS FINALLY ABLE TO DRIVE THE CAR. NO OTHER PROBLEMS DISPLAYED OR ENCOUNTER DURING REMAINED OF MORNING. VEHICLE STARTED AND SHIFTED AS EXPECTED. IN THE AFTERNOON MY WIFE ENCOUNTER THE SAME PROBLEM AND COULD NOT GET THE VEHICLE INTO GEAR NOR SHUT IT OFF TO ATTEMPT TO RESTART. AFTER 30 MINUTES AND MULTIPLE CELL PHONE CALLS AND MY SEARCHING THE INTERNET SHE WAS FINALLY ABLE TO GET THE CAR INTO REVERSE AND DRIVE CORRECTLY AS DISPLAYED IN THE STICK SHIFT. I SCHEDULED AN APPOINTMENT AT THE LOCAL CHEVY DEALERSHIP FOR EARLIEST APPOINT A WEEK AWAY. THE VEHICLE WAS PARKED AND PREPARED FOR THE HOOK IN THE DRIVEWAY. ON MONDAY 08/12/2019 I WAS ABLE TO GET THE VEHICLE IN DRIVE AFTER MULTIPLE ATTEMPTS TO GET IT OUT OF PARK. I DROVE THE VEHICLE TO THE DEALERSHIP RATHER THAN WAIT TO FOR MORE UNEXPECTED PROBLEMS AND POSSIBLE HAVING IT TOWED ON FRIDAY 08/16/2019. DEALERSHIP. ON TUESDAY, 08/20/2019 DEALERSHIP NOTIFIED ME THEY HAD DIAGNOSED THE PROBLEM RELATED TO THE EXHAUST EMISSIONS MODULE AND THAT EFFECTED THE SHIFTING PROBLEM. THEY REPLACED THE PART. THE COST WERE COVERED MY EXTENDED WARRANTY. ON THURSDAY 08/22/2019 I RETRIEVED THE CAR. WE HAVE NOT EXPERIENCED THE PROBLEM SINCE. SAFETY ISSUES ARE AS MENTIONED ABOVE. THERE HAS BEEN NO RECALL BY GM / CHEVY FOR THIS ISSUE.
Mfg Campaign: 11253032
Recall Date: Sep 3, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT LEVER SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Corrective Action:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT LEVER SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Additional Notes:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT LEVER SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Mfg Campaign: 11246680
Recall Date: Aug 27, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING ON THE HIGHWAY, I ACCELERATED TO PASS A VEHICLE, BUT THE ENGINE SLOWED DOWN SIGNIFICANTLY INSTEAD. A WARNING ABOUT REDUCED POWER SHOWED ON THE DASH. WE BARELY MADE IT TO AN EXIT AND A GAS STATION, AND THE ENGINE WOULD NOT RESTART, WITH ANOTHER WARNING OF "SERVICE HIGH VOLTAGE CHARGING SYSTEM". WE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER.. IF WE HAD BEEN IN HEAVY TRAFFIC WHEN WE WENT TO PASS THE OTHER VEHICLE, WE COULD HAVE HAD AN ACCIDENT.
Corrective Action:
WHEN DRIVING ON THE HIGHWAY, I ACCELERATED TO PASS A VEHICLE, BUT THE ENGINE SLOWED DOWN SIGNIFICANTLY INSTEAD. A WARNING ABOUT REDUCED POWER SHOWED ON THE DASH. WE BARELY MADE IT TO AN EXIT AND A GAS STATION, AND THE ENGINE WOULD NOT RESTART, WITH ANOTHER WARNING OF "SERVICE HIGH VOLTAGE CHARGING SYSTEM". WE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER.. IF WE HAD BEEN IN HEAVY TRAFFIC WHEN WE WENT TO PASS THE OTHER VEHICLE, WE COULD HAVE HAD AN ACCIDENT.
Additional Notes:
WHEN DRIVING ON THE HIGHWAY, I ACCELERATED TO PASS A VEHICLE, BUT THE ENGINE SLOWED DOWN SIGNIFICANTLY INSTEAD. A WARNING ABOUT REDUCED POWER SHOWED ON THE DASH. WE BARELY MADE IT TO AN EXIT AND A GAS STATION, AND THE ENGINE WOULD NOT RESTART, WITH ANOTHER WARNING OF "SERVICE HIGH VOLTAGE CHARGING SYSTEM". WE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER.. IF WE HAD BEEN IN HEAVY TRAFFIC WHEN WE WENT TO PASS THE OTHER VEHICLE, WE COULD HAVE HAD AN ACCIDENT.
Mfg Campaign: 11222422
Recall Date: Jun 25, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ELECTRIC POWER STEERING FAILED - ALMOST CAUSED A WRECK AND IT WOULD HAVE IT IT HAPPENED IN TRAFFIC OR PARKING GARAGE OR ACCIDENT AVOIDANCE MANEUVER. THE CAR IS 3 YRS AND 3 MONTHS OLD WITH APPROX 28,000 EASY MILES- THE FIRST 2017 IN SPOKANE DELIVERED IN 2016 (YES, A 2017 BUILT IN EARLY 2016). THE LT VERSION. HAPPENED AFTER TYPICAL CITY DRIVE ON ALL ELECTRIC IN MODEST TEMPERATURES AND CLEAR WEATHER AND RUNNING ON ELECTRIC. MY WIFE WAS TURNING INTO THE DRIVEWAY AND IT FELT LIKE THE STEERING LOCKED BUT I BELIEVE IT JUST TURNED VERY HARD AT LOW SPEED WITH NO POWER ASSIST. NO WARNING. AFTER THIS OCCURRED SHE POWERED DOWN AND POWERED BACK ON THE CAR AND THERE WAS A MESSAGE SAYING "POWER STEERING IS WORKING, DRIVE CAREFULLY" SO CAME IN AND TOLD ME BECAUSE IT WAS NOT WORKING. THIS IS THE FIRST TIME THIS HAPPENED, IT RECOVERED IN ABOUT 10 MINUTES AND WORKED LIKE NORMAL FOR A FEW DAYS NOW. SHE DOES NOT WANT TO DRIVE THE VOLT NOW. FTI ANOTHER SAME MODEL VOLT LT DELIVERED TO LOCAL DEALER IN THE SAME BATCH OF VOLTS, THE THIRD VOLT DELIVERED TO SAME LOCAL DEALER, HAD MANY MANY MORE ISSUES WITH POWER STEERING. I LOVE MY VOLT, AN OTHERWISE GREAT SAFE AND WELL HANDLING CAR.
Corrective Action:
ELECTRIC POWER STEERING FAILED - ALMOST CAUSED A WRECK AND IT WOULD HAVE IT IT HAPPENED IN TRAFFIC OR PARKING GARAGE OR ACCIDENT AVOIDANCE MANEUVER. THE CAR IS 3 YRS AND 3 MONTHS OLD WITH APPROX 28,000 EASY MILES- THE FIRST 2017 IN SPOKANE DELIVERED IN 2016 (YES, A 2017 BUILT IN EARLY 2016). THE LT VERSION. HAPPENED AFTER TYPICAL CITY DRIVE ON ALL ELECTRIC IN MODEST TEMPERATURES AND CLEAR WEATHER AND RUNNING ON ELECTRIC. MY WIFE WAS TURNING INTO THE DRIVEWAY AND IT FELT LIKE THE STEERING LOCKED BUT I BELIEVE IT JUST TURNED VERY HARD AT LOW SPEED WITH NO POWER ASSIST. NO WARNING. AFTER THIS OCCURRED SHE POWERED DOWN AND POWERED BACK ON THE CAR AND THERE WAS A MESSAGE SAYING "POWER STEERING IS WORKING, DRIVE CAREFULLY" SO CAME IN AND TOLD ME BECAUSE IT WAS NOT WORKING. THIS IS THE FIRST TIME THIS HAPPENED, IT RECOVERED IN ABOUT 10 MINUTES AND WORKED LIKE NORMAL FOR A FEW DAYS NOW. SHE DOES NOT WANT TO DRIVE THE VOLT NOW. FTI ANOTHER SAME MODEL VOLT LT DELIVERED TO LOCAL DEALER IN THE SAME BATCH OF VOLTS, THE THIRD VOLT DELIVERED TO SAME LOCAL DEALER, HAD MANY MANY MORE ISSUES WITH POWER STEERING. I LOVE MY VOLT, AN OTHERWISE GREAT SAFE AND WELL HANDLING CAR.
Additional Notes:
ELECTRIC POWER STEERING FAILED - ALMOST CAUSED A WRECK AND IT WOULD HAVE IT IT HAPPENED IN TRAFFIC OR PARKING GARAGE OR ACCIDENT AVOIDANCE MANEUVER. THE CAR IS 3 YRS AND 3 MONTHS OLD WITH APPROX 28,000 EASY MILES- THE FIRST 2017 IN SPOKANE DELIVERED IN 2016 (YES, A 2017 BUILT IN EARLY 2016). THE LT VERSION. HAPPENED AFTER TYPICAL CITY DRIVE ON ALL ELECTRIC IN MODEST TEMPERATURES AND CLEAR WEATHER AND RUNNING ON ELECTRIC. MY WIFE WAS TURNING INTO THE DRIVEWAY AND IT FELT LIKE THE STEERING LOCKED BUT I BELIEVE IT JUST TURNED VERY HARD AT LOW SPEED WITH NO POWER ASSIST. NO WARNING. AFTER THIS OCCURRED SHE POWERED DOWN AND POWERED BACK ON THE CAR AND THERE WAS A MESSAGE SAYING "POWER STEERING IS WORKING, DRIVE CAREFULLY" SO CAME IN AND TOLD ME BECAUSE IT WAS NOT WORKING. THIS IS THE FIRST TIME THIS HAPPENED, IT RECOVERED IN ABOUT 10 MINUTES AND WORKED LIKE NORMAL FOR A FEW DAYS NOW. SHE DOES NOT WANT TO DRIVE THE VOLT NOW. FTI ANOTHER SAME MODEL VOLT LT DELIVERED TO LOCAL DEALER IN THE SAME BATCH OF VOLTS, THE THIRD VOLT DELIVERED TO SAME LOCAL DEALER, HAD MANY MANY MORE ISSUES WITH POWER STEERING. I LOVE MY VOLT, AN OTHERWISE GREAT SAFE AND WELL HANDLING CAR.
Mfg Campaign: 11220807
Recall Date: Jun 18, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Corrective Action:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Additional Notes:
WHEN I ATTEMPT TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF.
Mfg Campaign: 11219906
Recall Date: Jun 13, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I HAVE HAD 3 BLOWOUT AND ONE MORE TIRE THAT HAS HAD SIDE WALL DAMAGE AND HAD TO BE REPLACED. THE CAR HAS 29,289 MILES ON IT. THE 1ST BLOW OUT WAS AT JUST OVER 7,000 MILES. AFTER THE 2ND BLOW OUT ON THE ORIGINAL TIRES AND BEING STRANDED WITHOUT A SPARE TIRE. WHICH MAKES ME WAIT HOURS FOR A TOW TRUCK. I PURCHASE BRIDGESTONE DRIVE GUARD RUN FLAT TIRES. I HAVE HAD TO REPLACE 2 MORE OF THESE ONE WAS A BLOW OUT AND THE OTHER WAS SIDE WALL DAMAGE IT WAS FOUND WHILE THE VEHICLE WAS GETTING A PUNCTURE FLAT FIX. I THOUGHT THE STIFFER SIDEWALL OF THE RUN FLAT TIRE WOULD HELP BUT IT HAS NOT. I BELIEVE THAT THE 3,500 LBS WEIGHT OF THE VEHICLE COMBINED WITH 17 RIMS AND 50 SERIES LOW PROFILE TIRES IS CAUSING THE SIDE WALL OF THE TIRES TO BE CUT BY THE METAL RIM WHEN CHUCK HOLES ARE HIT. I'VE BEEN DRIVE 42 YEARS AND HAVE NEVER HAD A CHUCK HOLE CUT A TIRE LET ALONE 4 TIRES IN 22,000 MILES. THESE DAMAGED SIDE WALLS HAVE ALL BEEN ON CITY STREETS IN NORTH EASTERN OHIO AKRON, AND CLEVELAND AREA. THE SAME STREETS I'VE DRIVEN CARS ON FOR THE PAST 29 YEARS WITHOUT THIS ISSUE. THIS CAR IS BASICALLY A CHEVY CRUZ WITH 700LBS MORE WEIGHT DUE TO THE BATTERIES. THE CRUZ HAS 15 IN WHEELS, 16 IN WHEELS. AND 17 IN WHEELS. I BELIEVE THE ADDITIONAL WEIGHT 700 LBS COMBINED WITH THE SHORT 205/50/17 SIDE WALL TIRE .. THE CRUZ'S USES 215/50/17 TIRES IS THE CAUSE OF ALL THESE TIRE FAILURES. I DO NOT HAVE THE TIRE INVOICES WITH ME NOW TO VALIDATE THESE CLAIMS BUT I CAN PROVIDE THEM AT A LATER DATE. SHOULD YOU REQUIRE THEM.
Corrective Action:
I HAVE HAD 3 BLOWOUT AND ONE MORE TIRE THAT HAS HAD SIDE WALL DAMAGE AND HAD TO BE REPLACED. THE CAR HAS 29,289 MILES ON IT. THE 1ST BLOW OUT WAS AT JUST OVER 7,000 MILES. AFTER THE 2ND BLOW OUT ON THE ORIGINAL TIRES AND BEING STRANDED WITHOUT A SPARE TIRE. WHICH MAKES ME WAIT HOURS FOR A TOW TRUCK. I PURCHASE BRIDGESTONE DRIVE GUARD RUN FLAT TIRES. I HAVE HAD TO REPLACE 2 MORE OF THESE ONE WAS A BLOW OUT AND THE OTHER WAS SIDE WALL DAMAGE IT WAS FOUND WHILE THE VEHICLE WAS GETTING A PUNCTURE FLAT FIX. I THOUGHT THE STIFFER SIDEWALL OF THE RUN FLAT TIRE WOULD HELP BUT IT HAS NOT. I BELIEVE THAT THE 3,500 LBS WEIGHT OF THE VEHICLE COMBINED WITH 17 RIMS AND 50 SERIES LOW PROFILE TIRES IS CAUSING THE SIDE WALL OF THE TIRES TO BE CUT BY THE METAL RIM WHEN CHUCK HOLES ARE HIT. I'VE BEEN DRIVE 42 YEARS AND HAVE NEVER HAD A CHUCK HOLE CUT A TIRE LET ALONE 4 TIRES IN 22,000 MILES. THESE DAMAGED SIDE WALLS HAVE ALL BEEN ON CITY STREETS IN NORTH EASTERN OHIO AKRON, AND CLEVELAND AREA. THE SAME STREETS I'VE DRIVEN CARS ON FOR THE PAST 29 YEARS WITHOUT THIS ISSUE. THIS CAR IS BASICALLY A CHEVY CRUZ WITH 700LBS MORE WEIGHT DUE TO THE BATTERIES. THE CRUZ HAS 15 IN WHEELS, 16 IN WHEELS. AND 17 IN WHEELS. I BELIEVE THE ADDITIONAL WEIGHT 700 LBS COMBINED WITH THE SHORT 205/50/17 SIDE WALL TIRE .. THE CRUZ'S USES 215/50/17 TIRES IS THE CAUSE OF ALL THESE TIRE FAILURES. I DO NOT HAVE THE TIRE INVOICES WITH ME NOW TO VALIDATE THESE CLAIMS BUT I CAN PROVIDE THEM AT A LATER DATE. SHOULD YOU REQUIRE THEM.
Additional Notes:
I HAVE HAD 3 BLOWOUT AND ONE MORE TIRE THAT HAS HAD SIDE WALL DAMAGE AND HAD TO BE REPLACED. THE CAR HAS 29,289 MILES ON IT. THE 1ST BLOW OUT WAS AT JUST OVER 7,000 MILES. AFTER THE 2ND BLOW OUT ON THE ORIGINAL TIRES AND BEING STRANDED WITHOUT A SPARE TIRE. WHICH MAKES ME WAIT HOURS FOR A TOW TRUCK. I PURCHASE BRIDGESTONE DRIVE GUARD RUN FLAT TIRES. I HAVE HAD TO REPLACE 2 MORE OF THESE ONE WAS A BLOW OUT AND THE OTHER WAS SIDE WALL DAMAGE IT WAS FOUND WHILE THE VEHICLE WAS GETTING A PUNCTURE FLAT FIX. I THOUGHT THE STIFFER SIDEWALL OF THE RUN FLAT TIRE WOULD HELP BUT IT HAS NOT. I BELIEVE THAT THE 3,500 LBS WEIGHT OF THE VEHICLE COMBINED WITH 17 RIMS AND 50 SERIES LOW PROFILE TIRES IS CAUSING THE SIDE WALL OF THE TIRES TO BE CUT BY THE METAL RIM WHEN CHUCK HOLES ARE HIT. I'VE BEEN DRIVE 42 YEARS AND HAVE NEVER HAD A CHUCK HOLE CUT A TIRE LET ALONE 4 TIRES IN 22,000 MILES. THESE DAMAGED SIDE WALLS HAVE ALL BEEN ON CITY STREETS IN NORTH EASTERN OHIO AKRON, AND CLEVELAND AREA. THE SAME STREETS I'VE DRIVEN CARS ON FOR THE PAST 29 YEARS WITHOUT THIS ISSUE. THIS CAR IS BASICALLY A CHEVY CRUZ WITH 700LBS MORE WEIGHT DUE TO THE BATTERIES. THE CRUZ HAS 15 IN WHEELS, 16 IN WHEELS. AND 17 IN WHEELS. I BELIEVE THE ADDITIONAL WEIGHT 700 LBS COMBINED WITH THE SHORT 205/50/17 SIDE WALL TIRE .. THE CRUZ'S USES 215/50/17 TIRES IS THE CAUSE OF ALL THESE TIRE FAILURES. I DO NOT HAVE THE TIRE INVOICES WITH ME NOW TO VALIDATE THESE CLAIMS BUT I CAN PROVIDE THEM AT A LATER DATE. SHOULD YOU REQUIRE THEM.
Mfg Campaign: 11218367
Recall Date: Jun 6, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Corrective Action:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Additional Notes:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Mfg Campaign: 11208002
Recall Date: May 16, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Corrective Action:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Additional Notes:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Mfg Campaign: 11208002
Recall Date: May 16, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Corrective Action:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Additional Notes:
TAKATA RECALL CHEVY VOLT'S DEFECTIVE HM1 MODULE AND FAILED NEEDS TO BE REPLACED AFTER 2 YEARS ON 2017 VOLT NOT COVERED BY OWNERS WARRANTY 3 YRS OR 36 K MILES. VEHICLE WARRANTY EXPIRED WITH 42 K MILES. REPLACEMENT COAT IS $600+ AND INSTALLATION COST $660. TOTAL $1,260. SAFETY ISSUES AS THIS IS THE MAIN MODULE TO CONTROL ALL OTHER MODULES AS BACK UP CAMERA, GPS, ELECTRICAL SETTINGS AND ELECTRICAL CHARGING SETTINGS AS RATE CAN NOT BE VIEWED AS INFO SCREEN IS TOTALLY BLANK. IN ADDITION ALL OTHER FUNCTIONS TO OTHER ITEMS DISPLAYED ARE BLANK ON SCREEN. REPLACEMENT MODULE IS BACK ORDERED.
Mfg Campaign: 11208002
Recall Date: May 16, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Corrective Action:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Additional Notes:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Mfg Campaign: 11196493
Recall Date: Apr 15, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Corrective Action:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Additional Notes:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Mfg Campaign: 11196493
Recall Date: Apr 15, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Corrective Action:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Additional Notes:
THE TROUBLE BEGAN ON MARCH 16TH, I CAME TO A STOP AT A LIGHT, READY TO TAKE A U TURN.DRIVING IN EV MODE. ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THREE ERRORS "INFORMATION : PROPULSION POWER IS REDUCED" "SERVICE : STABILITRAK" "SERVICE : POWER STEERING. DRIVE WITH CARE" THE POWER STEERING GAVE UP.RESTARTED THE CAR AFTER 5MINS, EVERYTHING WAS NORMAL. ON MARCH 24TH, ON A HIGHWAY , IN HOLD MODE. AFTER A FEW MILES IN, I GOT AN ERROR "ACTION REQUIRED: ENGINE OVERHEATING REDUCE SPEED" TOOK THE NEXT EXIT OUT AND SAW THAT THE COOLANT TANK IS EMPTY. TURNED ON EV MODE , DROVE BACK HOME. ON MARCH 25TH MORNING, TOOK THE CAR IN TO SERVICE CENTER (DRIVE-IN). THEY IDENTIFIED A VALVE LEAKING IN THE COOLANT LOOP. REPLACED THE PART. MULTI-POINT INSPECTION DONE. 2 PENDING RECALLS DONE. GOT THE CAR BACK ON 26TH. ON MARCH 28TH, AT A LIGHT, ABOUT TAKE A LEFT TURN, DRIVING IN EV MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT THE SAME 3 ERRORS.I TOOK IT HOME. ON MARCH 29TH MORNING, TOOK THE CAR IN TO THE SERVICE CENTER AGAIN. THEY FOUND ANOTHER LEAK IN THE COOLANT, A HOSE THIS TIME AND REPLACED IT. THEY FOUND PASSENGER SIDE FRONT AXLE IS SPILLING GEESE AND REPLACED IT. GOT THE CAR BACK ON APRIL 3RD. ON APRIL 4TH EVENING, THE CAR GAVE ME A CHECK ENGINE LIGHT AGAIN. GOT AN APPOINTMENT FOR 5TH MORNING, THE LIGHT WAS OFF ON THE MORNING. I SPOKE TO THE SERVICE ADVISER AND HE MENTIONED THAT WE CAN READ THE CODES BUT WONT BE OF MUCH HELP IF THE LIGHTS ARE OFF AND BRING IT BACK IN IF THE LIGHTS ON AGAIN. ON APRIL 5TH AFTERNOON, JUST GOT ON THE HIGHWAY, TURNED ON HOLD MODE. AGAIN, ALL LIGHTS IN THE CONSOLE TURNED ON AND I GOT SAME THREE ERRORS. I TOOK IT TO THE SERVICE CENTER. WITH ALL THE LIGHTS ON. I GOT IT BACK ON TUSDAY 9TH. ON APRIL 12TH EVENING, IT HAPPENED AGAIN ON THE FREEWAY, I ALMOST CRASHED INTO ANOTHER CAR. I GAVE THE CAR IN AGAIN.
Mfg Campaign: 11196493
Recall Date: Apr 15, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
Corrective Action:
ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
Additional Notes:
ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
Mfg Campaign: 11180635
Recall Date: Feb 17, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
Corrective Action:
ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
Additional Notes:
ON MULTIPLE OCCASIONS (INCLUDING AFTER ALLEGED REPAIR), THE VEHICLE REQUESTED TO BE PLACED IN PARK WHILE MOVING. ON TWO OCCASIONS WHEN PLACED IN PARK THE VEHICLE SHIFT LOCK ENGAGED AND COULD NOT BE SHIFTED OUT OF PARK. ON ONE OCCASION THE VEHICLE SURGED WHILE DRIVING PRIOR TO REQUESTING TO BE PLACED IN PARK. ON ALL OCCURRENCES, THE VEHICLE WOULD NOT SHUT DOWN AND ENTERED A CONTINUOUS REBOOT CYCLE WHEN THE START/STOP BUTTON WAS PRESSED, INCLUDING WHEN TOWED.
Mfg Campaign: 11180635
Recall Date: Feb 17, 2019
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