Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WIFE WAS DRIVING TO WORK WHEN CAR (WITH ~2500 MILES ON IT) JUST SHUT OFF, LUCKILY ON A SIDE STREET AFTER CROSSING A BUSY HIGHWAY. I DROVE TO MEET HER AND CALLED ONSTAR. IT WAS IN THE "SHIFT TO PARK" MODE. THEY CONNECTED ME WITH THE VOLT SUPPORT TEAM. THEY DETERMINED IT HAD SOMEHOW GOT INTO SERVICE MODE AND THEY TALKED ME THOUGH GETTING IT OUT OF THAT. I DECIDED TO TAKE THE CAR DIRECTLY TO THE DEALER. IT SEEMED FINE FOR A FEW MILES BUT IT STARTED DISPLAYING REDUCED PROPULSION POWER AND DIED AGAIN ABOUT 100YDS AWAY FROM THE DEALER, AFTER I HAD JUST PULLED ONTO A BUSY HIGHWAY. I TRIED THE TECHNIQUE TO GET IT OUT OF SERVICE MODE, BUT IT DID NOT WORK THIS TIME AND HAD TO CALL FOR A TOW (AND POLICE DETAIL SO I WOULDN'T GET REAR-ENDED). THE DEALER REPAIRED THE CAR AND SAID THE PROBLEM WAS A SHORT IN THE BATTERY COOLING SYSTEM/PUMP.
Corrective Action:
WIFE WAS DRIVING TO WORK WHEN CAR (WITH ~2500 MILES ON IT) JUST SHUT OFF, LUCKILY ON A SIDE STREET AFTER CROSSING A BUSY HIGHWAY. I DROVE TO MEET HER AND CALLED ONSTAR. IT WAS IN THE "SHIFT TO PARK" MODE. THEY CONNECTED ME WITH THE VOLT SUPPORT TEAM. THEY DETERMINED IT HAD SOMEHOW GOT INTO SERVICE MODE AND THEY TALKED ME THOUGH GETTING IT OUT OF THAT. I DECIDED TO TAKE THE CAR DIRECTLY TO THE DEALER. IT SEEMED FINE FOR A FEW MILES BUT IT STARTED DISPLAYING REDUCED PROPULSION POWER AND DIED AGAIN ABOUT 100YDS AWAY FROM THE DEALER, AFTER I HAD JUST PULLED ONTO A BUSY HIGHWAY. I TRIED THE TECHNIQUE TO GET IT OUT OF SERVICE MODE, BUT IT DID NOT WORK THIS TIME AND HAD TO CALL FOR A TOW (AND POLICE DETAIL SO I WOULDN'T GET REAR-ENDED). THE DEALER REPAIRED THE CAR AND SAID THE PROBLEM WAS A SHORT IN THE BATTERY COOLING SYSTEM/PUMP.
Additional Notes:
WIFE WAS DRIVING TO WORK WHEN CAR (WITH ~2500 MILES ON IT) JUST SHUT OFF, LUCKILY ON A SIDE STREET AFTER CROSSING A BUSY HIGHWAY. I DROVE TO MEET HER AND CALLED ONSTAR. IT WAS IN THE "SHIFT TO PARK" MODE. THEY CONNECTED ME WITH THE VOLT SUPPORT TEAM. THEY DETERMINED IT HAD SOMEHOW GOT INTO SERVICE MODE AND THEY TALKED ME THOUGH GETTING IT OUT OF THAT. I DECIDED TO TAKE THE CAR DIRECTLY TO THE DEALER. IT SEEMED FINE FOR A FEW MILES BUT IT STARTED DISPLAYING REDUCED PROPULSION POWER AND DIED AGAIN ABOUT 100YDS AWAY FROM THE DEALER, AFTER I HAD JUST PULLED ONTO A BUSY HIGHWAY. I TRIED THE TECHNIQUE TO GET IT OUT OF SERVICE MODE, BUT IT DID NOT WORK THIS TIME AND HAD TO CALL FOR A TOW (AND POLICE DETAIL SO I WOULDN'T GET REAR-ENDED). THE DEALER REPAIRED THE CAR AND SAID THE PROBLEM WAS A SHORT IN THE BATTERY COOLING SYSTEM/PUMP.
Mfg Campaign: 10904889
Recall Date: Sep 9, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HEADREST JUTS OUT TOO FAR FORWARD. THIS SEEMS TO BE A PROBLEM ON ALL NEWER CARS. MY WIFE CAN NOT SIT STRAIGHT UP IN THE SEAT WITH HER BACK AGAINST THE SEATBACK WITHOUT HAVING THE HEADREST PUSHING HER HEAD DOWNWARD. WE TRIED TO MOVE THE HEADREST UP AND DOWN WITH NO RESOLVE. SHE IS ABOUT 5 FOOT 7 INCHES WITH VERY GOOD POSTURE. THE HEADREST SEEM TO PUT HERE HEAD IN AN UNNATURAL POSITION.
Corrective Action:
HEADREST JUTS OUT TOO FAR FORWARD. THIS SEEMS TO BE A PROBLEM ON ALL NEWER CARS. MY WIFE CAN NOT SIT STRAIGHT UP IN THE SEAT WITH HER BACK AGAINST THE SEATBACK WITHOUT HAVING THE HEADREST PUSHING HER HEAD DOWNWARD. WE TRIED TO MOVE THE HEADREST UP AND DOWN WITH NO RESOLVE. SHE IS ABOUT 5 FOOT 7 INCHES WITH VERY GOOD POSTURE. THE HEADREST SEEM TO PUT HERE HEAD IN AN UNNATURAL POSITION.
Additional Notes:
HEADREST JUTS OUT TOO FAR FORWARD. THIS SEEMS TO BE A PROBLEM ON ALL NEWER CARS. MY WIFE CAN NOT SIT STRAIGHT UP IN THE SEAT WITH HER BACK AGAINST THE SEATBACK WITHOUT HAVING THE HEADREST PUSHING HER HEAD DOWNWARD. WE TRIED TO MOVE THE HEADREST UP AND DOWN WITH NO RESOLVE. SHE IS ABOUT 5 FOOT 7 INCHES WITH VERY GOOD POSTURE. THE HEADREST SEEM TO PUT HERE HEAD IN AN UNNATURAL POSITION.
Mfg Campaign: 10904526
Recall Date: Sep 7, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Corrective Action:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Additional Notes:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Mfg Campaign: 10894474
Recall Date: Aug 9, 2016
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Corrective Action:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Additional Notes:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Mfg Campaign: 10894474
Recall Date: Aug 9, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Corrective Action:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Additional Notes:
I WAS DRIVING MY 2 MONTH OLD CAR WITH ~2300 MILES ON A BUSY HIGHWAY AT ~ 65 MPH WHEN SUDDENLY THE CAR LOSES POWER AND THE PANEL READS "SHIFT TO PARK". LUCKILY, I WAS ABLE TO MANEUVER THE CAR (STEERING WAS STILL IN TACT) WITH THE REMAINING SPEED TO THE SIDE OF THE HIGHWAY. HOWEVER, HAD THE HIGHWAY BEEN BUSIER OR IF I HAD BEEN ON THE FAR LEFT LANE, I DON'T THINK I WOULD HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE CREATED A DANGEROUS SITUATION ON THE HIGHWAY. ON THE VOLT FORUM, OTHERS HAVE ALSO COMPLAINED ABOUT THIS. THE REPAIR, THOUGH COVERED, TOOK 3+ WEEKS AT THE DEALERSHIP. FROM DEALER PRINTOUT "INTERNAL TRANSMISSION PRIME NOTOR(SIC) INTERNAL FAILURE P03AF DRIVE MOTOR REMOVE AND REPLACE WITH SRTA SRTA UNIT".
Mfg Campaign: 10894474
Recall Date: Aug 9, 2016
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS APPROACHING A SUDDEN RED LIGHT AND APPLIED MY BRAKES HARD BUT NOT TOO HARD (I DID NOT SUDDENLY SLAM THE BRAKES). THE BRAKES APPLIED AS EXPECTED AT FIRST BUT THE BRAKES LET UP SOME AND MY VEHICLE FAILED TO DECELERATE FOR ABOUT HALF A SECOND BEFORE THE BRAKES APPLIED AGAIN AND DECELERATED TO A STOP. I WAS NOT ABLE TO DEPRESS THE PEDAL FURTHER WHEN IT WAS CLEAR THAT THE BRAKES WERE NOT DECELERATING.
Corrective Action:
I WAS APPROACHING A SUDDEN RED LIGHT AND APPLIED MY BRAKES HARD BUT NOT TOO HARD (I DID NOT SUDDENLY SLAM THE BRAKES). THE BRAKES APPLIED AS EXPECTED AT FIRST BUT THE BRAKES LET UP SOME AND MY VEHICLE FAILED TO DECELERATE FOR ABOUT HALF A SECOND BEFORE THE BRAKES APPLIED AGAIN AND DECELERATED TO A STOP. I WAS NOT ABLE TO DEPRESS THE PEDAL FURTHER WHEN IT WAS CLEAR THAT THE BRAKES WERE NOT DECELERATING.
Additional Notes:
I WAS APPROACHING A SUDDEN RED LIGHT AND APPLIED MY BRAKES HARD BUT NOT TOO HARD (I DID NOT SUDDENLY SLAM THE BRAKES). THE BRAKES APPLIED AS EXPECTED AT FIRST BUT THE BRAKES LET UP SOME AND MY VEHICLE FAILED TO DECELERATE FOR ABOUT HALF A SECOND BEFORE THE BRAKES APPLIED AGAIN AND DECELERATED TO A STOP. I WAS NOT ABLE TO DEPRESS THE PEDAL FURTHER WHEN IT WAS CLEAR THAT THE BRAKES WERE NOT DECELERATING.
Mfg Campaign: 10873994
Recall Date: Jun 13, 2016
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Corrective Action:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Additional Notes:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Mfg Campaign: 10853130
Recall Date: Apr 3, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Corrective Action:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Additional Notes:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Mfg Campaign: 10853130
Recall Date: Apr 3, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Corrective Action:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Additional Notes:
2017 CHEVROLET VOLT EXTREME ENGINE HAZARD: ON 22-MAR-2016 I PURCHASED A 2017 CHEVROLET VOLT PREMIER, ALL SAFETY OPTIONS. DRIVING ON FREEWAY AT 65 MPH, STRAIGHT DRIVING, RELATIVELY LIGHT TRAFFIC, THE ENGINE LIGHT CAME ON YELLOW AND STEADY (EMISSIONS SYSTEM SERVICE WARNING) BUT THE CAR UNCONTROLLABLY DECELERATED. THE FREEWAY HAD NO SHOULDER DUE TO CONSTRUCTION. THE CAR SMELLED OF BURNING ELECTRICAL INSULATION CONFIRMED BY THE TOW TRUCK DRIVER. THE CAR, WITH LESS THAN 150 TOTAL MILES, IN CLEAR WEATHER, AT TWILIGHT, 76 DEGREES, CALIFORNIA AT SEA LEVEL, STRAIGHTAWAY, HAD A SUDDEN AND NEAR TOTAL LOSS OF ALL PROPULSION. THIS CAUSED A LACK OF CONTROL (OBVIOUSLY) IN THE FORWARD DIRECTION, CAUSING AN EXTREME HAZARD ON THE FREEWAY. I AM AN EXPERIENCED DRIVER: MAKE NO MISTAKE, THIS WAS A SERIOUS MANUFACTURE'S ERROR. I CHECKED, NO PARKING BRAKE, THE CAR WAS IN DRIVE GEAR, I HAD BOTH ELECTRIC RANGE AND OVER 7/8 TANK OF GAS SHOWING A GAS RANGE OF 360 MILES - AND I HAD JUST DRIVEN 60 MILES. THERE WAS NO BRAKE SMELL, AS I DID NOT NEED TO APPLY THE BRAKE BECAUSE THE ENGINE GAVE NO PROPULSION. MY HAND WAS OFF THE REGEN SWITCH. THE CAR HAD A MAJOR MALFUNCTION CAUSING AN EXTREME HAZARD, AND BASED ON THE SMELL, POSSIBLE FIRE HAZARD.
Mfg Campaign: 10853130
Recall Date: Apr 3, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury