Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE PEDAL AND GAS PEDAL BOTH MODULATE PRESSURE NEEDED TO EITHER ACCELERATE OR BRAKE. THE BRAKE PEDAL WILL CHANGE PRESSURE NEEDED TO BRAKE SUDDENLY, CAUSING YOU TO APPLY MUCH MORE FORCE TO BRAKE PEDAL, WHICH IS UNEXPECTED AND DANGEROUS. FOR EXAMPLE, WHEN DRIVING AT HIGHWAY SPEED, A CAR IN FRONT OF YOU STOPS, AND YOU APPLY BRAKES. TRAFFIC CLEARS AND YOU RELEASE BRAKES, BUT THEN CAR IN FRONT STOPS AGAIN AND REQUIRES YOU TO BRAKE AGAIN SUDDENLY. THIS TIME THE BRAKE PEDAL WILL REQUIRE MORE PRESSURE AND PEDAL TRAVEL IS SIGNIFICANTLY MORE. THIS IS UNSAFE AND NEEDS TO BE CHANGED.
Corrective Action:
THE BRAKE PEDAL AND GAS PEDAL BOTH MODULATE PRESSURE NEEDED TO EITHER ACCELERATE OR BRAKE. THE BRAKE PEDAL WILL CHANGE PRESSURE NEEDED TO BRAKE SUDDENLY, CAUSING YOU TO APPLY MUCH MORE FORCE TO BRAKE PEDAL, WHICH IS UNEXPECTED AND DANGEROUS. FOR EXAMPLE, WHEN DRIVING AT HIGHWAY SPEED, A CAR IN FRONT OF YOU STOPS, AND YOU APPLY BRAKES. TRAFFIC CLEARS AND YOU RELEASE BRAKES, BUT THEN CAR IN FRONT STOPS AGAIN AND REQUIRES YOU TO BRAKE AGAIN SUDDENLY. THIS TIME THE BRAKE PEDAL WILL REQUIRE MORE PRESSURE AND PEDAL TRAVEL IS SIGNIFICANTLY MORE. THIS IS UNSAFE AND NEEDS TO BE CHANGED.
Additional Notes:
THE BRAKE PEDAL AND GAS PEDAL BOTH MODULATE PRESSURE NEEDED TO EITHER ACCELERATE OR BRAKE. THE BRAKE PEDAL WILL CHANGE PRESSURE NEEDED TO BRAKE SUDDENLY, CAUSING YOU TO APPLY MUCH MORE FORCE TO BRAKE PEDAL, WHICH IS UNEXPECTED AND DANGEROUS. FOR EXAMPLE, WHEN DRIVING AT HIGHWAY SPEED, A CAR IN FRONT OF YOU STOPS, AND YOU APPLY BRAKES. TRAFFIC CLEARS AND YOU RELEASE BRAKES, BUT THEN CAR IN FRONT STOPS AGAIN AND REQUIRES YOU TO BRAKE AGAIN SUDDENLY. THIS TIME THE BRAKE PEDAL WILL REQUIRE MORE PRESSURE AND PEDAL TRAVEL IS SIGNIFICANTLY MORE. THIS IS UNSAFE AND NEEDS TO BE CHANGED.
Mfg Campaign: 11062010
Recall Date: Jan 10, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Corrective Action:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Additional Notes:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Mfg Campaign: 11058332
Recall Date: Jan 3, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Corrective Action:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Additional Notes:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Mfg Campaign: 11058332
Recall Date: Jan 3, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Corrective Action:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Additional Notes:
VEHICLE'S LANE DEPARTURE FUNCTION AND CALIBRATION WAS REPROGRAMMED AFTER A RECALL SERVICE AND NOT FUNCTION DOES NOT WORK. FUNCTION WAS NOT ONLY A PREMIUM CHARGE OPTION, BUT ORIGINALLY WOULD MONITOR THE LANE LINES AND ADJUST THE ELECTRONIC STEERING SYSTEM TO KEEP THE VEHICLE WELL WITHIN THE ROAD LANES' PAINTED LINES. NOW, THE VEHICLE WILL (MORE TIMES THAN NOT) COMPLETELY CROSS THE TIRES WELL OVER THE PAINTED LINE, TRAVELING SEVERAL TENS OF YARDS BEFORE ONLY SLIGHTLY CORRECTING ITS DIRECTION BACK TOWARDS THE LANE. IN A BEST CASE SCENARIO, VEHICLE SYSTEM WILL BEGIN CORRECTING ITSELF APPROXIMATELY JUST AS THE FRONT TIRE MAKES CONTACT WITH THE LANE BOUNDARY LINES. THIS HAS BEEN OBSERVED IN LANES OF VARYING WIDTH AND CONFIRMED BY THE SERVICING DEALERSHIP. FURTHER, SYSTEM IS INCONSISTENT IN ITS DETERMINATION AND "CORRECTION" LANE BOUNDARIES, SOMETIMES CROSSING THE LEFT LANE LINE ENTIRELY THEN BARELY TOUCHING THE RIDE SIDE LANE, OR VICE VERSA. SYSTEM HAS ALSO BEEN APPARENTLY LESS SENSITIVE IN READING THE LINES AS THE INSTRUMENT PANEL INDICATOR WILL NOT LIGHT UP INDICATING THAT IT RECOGNIZES LANES, EVEN THOUGH LANES ARE CLEARLY AND BRIGHTLY PAINTED AND ILLUMINATED BY EITHER HEADLIGHTS, STREET LIGHTS OR SUNLIGHT. AS THIS VEHICLE IS A COMPLETE DRIVE-BY-WIRE SYSTEM (BRAKES, STEERING, AND THROTTLE HAVE NO MECHANICAL CONNECTION TO DRIVER'S INPUTS), I HAVE SERIOUS CONCERNS WITH REGARDS TO THE SENSORS CAPABILITIES IN ACCIDENT AVOIDANCE AND FEEL THAT IN AN EMERGENCY SITUATION, THE SYSTEM WILL FAIL TO OPERATE AS PROMOTED AND PROMISED BY THE MANUFACTURE. THIS WOULD BE ACCEPTABLE IF THIS PERFORMANCE WAS SIMILAR OR CONSISTENT TO PERFORMANCE FROM INITIAL OPERATION, HOWEVER, THE OEM HAS EFFECTIVELY AND DRAMATICALLY CHANGING THE VEHICLE'S DRIVING DYNAMIC AND SAFETY FUNCTION THAT I (AND ANY REASONABLE DRIVER) HAVE BECOME COMFORTABLE WITH AS A DRIVER, WITHOUT MY CONSENT.
Mfg Campaign: 11058332
Recall Date: Jan 3, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
Corrective Action:
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
Additional Notes:
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
Mfg Campaign: 11055902
Recall Date: Dec 21, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
Corrective Action:
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
Additional Notes:
I PURCHASED A NEW 2017 CHEVROLET VOLT EQUIPMENT WITH AUTOMATIC PARKING ASSIST. ON NOVEMBER 1, 2017, I WAS DRIVING ON BATH STREET IN SANTA BARBARA. I DECIDED TO PARK ON BATH AT PUEBLO STREET. THE FIRST TIME, I ENGAGED THE APA FEATURE TO ASSIST WITH PARALLEL PARKING, I FOLLOWED THE INSTRUCTIONS ON THE DASHBOARD. AFTER COMING TO A COMPLETE STOP, I FOLLOWED THE DIRECTION TO SHIFT THE CAR INTO REVERSE. THE MOMENT I COMPLETED THE SHIFT AND I LIFTED BY FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED UNEXPECTEDLY IN REVERSE AT A HIGH RATE OF SPEED. THE STEERING WHEEL TURNED TO THE RIGHT, AND THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL UNTIL IT HAD JUMPED THE CURB AND SIDESWIPED A TELEPHONE POLE. I HAD THE VEHICLE TOWED TO A CHEVY DEALER AND FILED A CLAIM FOR PRODUCT DEFECT WITH GENERAL MOTORS. GENERAL MOTORS HAS SUBSEQUENTLY DECLINED THE CLAIM.
Mfg Campaign: 11055902
Recall Date: Dec 21, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR WILL GO BACKWARDS WHILE IN PARK, SPECIALLY WHEN THE BATTERY IS DEPLETED. LATE AT NIGHT I HAD PARKED THE CAR IN THE MIDDLE OF THE STREET GOT OUT AND WAS GOING TO MOVE A TRASH CAN OUT OF THE WAY WHEN THE CAR STARTED ROLLING BACKWARDS. I TRIED TO STOP IT BUT COULD NOT SO I HAD TO JUMP IN AND PUT ON THE BRAKES JUST IN TIME BEFORE IT HIT THE NEIGHBORS CAR. I GOT A BRUISE ON MY KNEE TRYING TO GET IN TO THE CAR. I WAS ABLE TO REPEAT THE PROBLEM AND VIDEO TAPE IT AS PROOF. GM ENGINEERING HAD SOMEONE COME OUT FROM RAYTHEON AND CHECK OUT THE CAR AND HE ALONG WITH THE MECHANIC AT MOSS BROTHERS CHEVY CONFIRMED THE PROBLEM. THEY SAID THEY COULD NOT REPAIR THE PROBLEM, AND THEY WANTED THE CAR BACK AT GM TO RUN FURTHER TESTS ON IT. THEY OFFERED TO REPLACE THE CAR BUT I WAS NOT SATISFIED WITH THE PRICE DIFFERENCE I HAD TO PAY FOR THE REPLACEMENT. THEY HAD TO DELIVER THE CAR ON A TOW TRUCK BECAUSE IT WAS DEEMED TOO DANGEROUS TO DRIVE. THEY TOLD ME THEY WILL NOT REPAIR IT UNDER WARRANTY THE SERVICE MANAGER SAID HE COULD NOT TOUCH IT AT GM ORDER. I AM STILL TRYING TO FIGURE OUT A WAY TO REPLACE THE CAR BECAUSE IT IS UNPREDICTABLE HOW THE PARK AND REVERSE GEARS WILL ACT I HAVE MANY EXAMPLES OF THE PROBLEM ON YOUTUBE AND ON ONE OCCASION THE CAR WOULD NOT GO BACKWARDS IN REVERES AND AFTER A FEW MINUTES IT SUDDENLY JERKED BACKWARDS AT HIGH SPEED SCARING ME AND MY FAMILY. HERE IS THE LINK I PROVIDED TO GM BEFORE THEY TOOK THE CAR IN. HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL7ETUGMNBO_7JQP6QEVYDSKWI7OOQF5_D I DON'T WANT SOMEONE TO DIE LIKE THE STAR TREK ACTOR WHO GOT PINED BY HIS CAR. ALL THIS HAPPENED A FEW DAYS AFTER I HAD PURCHASED THE CARD. THE DEALERSHIP HELD MY CAR FOR 30 DAYS BEFORE THEY RETURNED IT TO ME. THEY DID GIVE ME A LOANER FOR THE 30 DAYS.
Corrective Action:
THE CAR WILL GO BACKWARDS WHILE IN PARK, SPECIALLY WHEN THE BATTERY IS DEPLETED. LATE AT NIGHT I HAD PARKED THE CAR IN THE MIDDLE OF THE STREET GOT OUT AND WAS GOING TO MOVE A TRASH CAN OUT OF THE WAY WHEN THE CAR STARTED ROLLING BACKWARDS. I TRIED TO STOP IT BUT COULD NOT SO I HAD TO JUMP IN AND PUT ON THE BRAKES JUST IN TIME BEFORE IT HIT THE NEIGHBORS CAR. I GOT A BRUISE ON MY KNEE TRYING TO GET IN TO THE CAR. I WAS ABLE TO REPEAT THE PROBLEM AND VIDEO TAPE IT AS PROOF. GM ENGINEERING HAD SOMEONE COME OUT FROM RAYTHEON AND CHECK OUT THE CAR AND HE ALONG WITH THE MECHANIC AT MOSS BROTHERS CHEVY CONFIRMED THE PROBLEM. THEY SAID THEY COULD NOT REPAIR THE PROBLEM, AND THEY WANTED THE CAR BACK AT GM TO RUN FURTHER TESTS ON IT. THEY OFFERED TO REPLACE THE CAR BUT I WAS NOT SATISFIED WITH THE PRICE DIFFERENCE I HAD TO PAY FOR THE REPLACEMENT. THEY HAD TO DELIVER THE CAR ON A TOW TRUCK BECAUSE IT WAS DEEMED TOO DANGEROUS TO DRIVE. THEY TOLD ME THEY WILL NOT REPAIR IT UNDER WARRANTY THE SERVICE MANAGER SAID HE COULD NOT TOUCH IT AT GM ORDER. I AM STILL TRYING TO FIGURE OUT A WAY TO REPLACE THE CAR BECAUSE IT IS UNPREDICTABLE HOW THE PARK AND REVERSE GEARS WILL ACT I HAVE MANY EXAMPLES OF THE PROBLEM ON YOUTUBE AND ON ONE OCCASION THE CAR WOULD NOT GO BACKWARDS IN REVERES AND AFTER A FEW MINUTES IT SUDDENLY JERKED BACKWARDS AT HIGH SPEED SCARING ME AND MY FAMILY. HERE IS THE LINK I PROVIDED TO GM BEFORE THEY TOOK THE CAR IN. HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL7ETUGMNBO_7JQP6QEVYDSKWI7OOQF5_D I DON'T WANT SOMEONE TO DIE LIKE THE STAR TREK ACTOR WHO GOT PINED BY HIS CAR. ALL THIS HAPPENED A FEW DAYS AFTER I HAD PURCHASED THE CARD. THE DEALERSHIP HELD MY CAR FOR 30 DAYS BEFORE THEY RETURNED IT TO ME. THEY DID GIVE ME A LOANER FOR THE 30 DAYS.
Additional Notes:
THE CAR WILL GO BACKWARDS WHILE IN PARK, SPECIALLY WHEN THE BATTERY IS DEPLETED. LATE AT NIGHT I HAD PARKED THE CAR IN THE MIDDLE OF THE STREET GOT OUT AND WAS GOING TO MOVE A TRASH CAN OUT OF THE WAY WHEN THE CAR STARTED ROLLING BACKWARDS. I TRIED TO STOP IT BUT COULD NOT SO I HAD TO JUMP IN AND PUT ON THE BRAKES JUST IN TIME BEFORE IT HIT THE NEIGHBORS CAR. I GOT A BRUISE ON MY KNEE TRYING TO GET IN TO THE CAR. I WAS ABLE TO REPEAT THE PROBLEM AND VIDEO TAPE IT AS PROOF. GM ENGINEERING HAD SOMEONE COME OUT FROM RAYTHEON AND CHECK OUT THE CAR AND HE ALONG WITH THE MECHANIC AT MOSS BROTHERS CHEVY CONFIRMED THE PROBLEM. THEY SAID THEY COULD NOT REPAIR THE PROBLEM, AND THEY WANTED THE CAR BACK AT GM TO RUN FURTHER TESTS ON IT. THEY OFFERED TO REPLACE THE CAR BUT I WAS NOT SATISFIED WITH THE PRICE DIFFERENCE I HAD TO PAY FOR THE REPLACEMENT. THEY HAD TO DELIVER THE CAR ON A TOW TRUCK BECAUSE IT WAS DEEMED TOO DANGEROUS TO DRIVE. THEY TOLD ME THEY WILL NOT REPAIR IT UNDER WARRANTY THE SERVICE MANAGER SAID HE COULD NOT TOUCH IT AT GM ORDER. I AM STILL TRYING TO FIGURE OUT A WAY TO REPLACE THE CAR BECAUSE IT IS UNPREDICTABLE HOW THE PARK AND REVERSE GEARS WILL ACT I HAVE MANY EXAMPLES OF THE PROBLEM ON YOUTUBE AND ON ONE OCCASION THE CAR WOULD NOT GO BACKWARDS IN REVERES AND AFTER A FEW MINUTES IT SUDDENLY JERKED BACKWARDS AT HIGH SPEED SCARING ME AND MY FAMILY. HERE IS THE LINK I PROVIDED TO GM BEFORE THEY TOOK THE CAR IN. HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL7ETUGMNBO_7JQP6QEVYDSKWI7OOQF5_D I DON'T WANT SOMEONE TO DIE LIKE THE STAR TREK ACTOR WHO GOT PINED BY HIS CAR. ALL THIS HAPPENED A FEW DAYS AFTER I HAD PURCHASED THE CARD. THE DEALERSHIP HELD MY CAR FOR 30 DAYS BEFORE THEY RETURNED IT TO ME. THEY DID GIVE ME A LOANER FOR THE 30 DAYS.
Mfg Campaign: 11047955
Recall Date: Nov 22, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE SLOWING DOWN APPROACHING A RED LIGHT WITH THE GEAR IN L (REGENERATIVE BRAKING), THE CAR WAS IN ELECTRIC MODE AND TRAVELING AT A LOW SPEED (UNDER 10MPH AND LIKELY LESS THAN 5MPH) WHEN THE PASSENGER SIDE FRONT TIRE WENT INTO A LARGE BUT SHALLOW POT HOLE AT WHICH TIME THE CAR FELT LIKE IT ACCELERATED (AT THE VERY LEAST DECELERATION ENDED). MY FOOT WAS ALREADY ON THE BRAKE PEDAL (NOT SURE IF I WAS PRESSING IT); HOWEVER, I IMMEDIATELY MASHED THE BRAKE PEDAL DOWN AS FAR AS IT WOULD GO. AT FIRST THIS DID NOT SEEM TO HAVE ANY EFFECT. AFTER A MOMENT, THOUGH, IT FINALLY KICKED IN AND THE CAR STOPPED IMMEDIATELY. I DO NOT BELIEVE I HIT THE CAR IN FRONT OF ME (WHICH WAS COMPLETELY STOPPED). HOWEVER, THAT DRIVER WASN'T SURE IF I DID AND ASKED FOR MY INFORMATION (THERE WAS NO PAINT TRANSFER OR ANY MARKS ON MY CAR--THERE WAS A MARK ON THE OTHER VEHICLE WHICH I BELIEVE WAS ALREADY THERE AND THE OTHER DRIVER WASN'T SURE AND WANTED TO TALK TO HER HUSBAND ABOUT IT). NOTE IN THE LATER SECTION THAT ASKS "WAS THERE A CRASH?" I AM MARKING NO AS I DO NOT BELIEVE THERE WAS A COLLISION NOR IS THERE ANY PHYSICAL EVIDENCE ON MY CAR OF A COLLISION. HOWEVER, THE OTHER DRIVER MAY DISPUTE THAT.
Corrective Action:
WHILE SLOWING DOWN APPROACHING A RED LIGHT WITH THE GEAR IN L (REGENERATIVE BRAKING), THE CAR WAS IN ELECTRIC MODE AND TRAVELING AT A LOW SPEED (UNDER 10MPH AND LIKELY LESS THAN 5MPH) WHEN THE PASSENGER SIDE FRONT TIRE WENT INTO A LARGE BUT SHALLOW POT HOLE AT WHICH TIME THE CAR FELT LIKE IT ACCELERATED (AT THE VERY LEAST DECELERATION ENDED). MY FOOT WAS ALREADY ON THE BRAKE PEDAL (NOT SURE IF I WAS PRESSING IT); HOWEVER, I IMMEDIATELY MASHED THE BRAKE PEDAL DOWN AS FAR AS IT WOULD GO. AT FIRST THIS DID NOT SEEM TO HAVE ANY EFFECT. AFTER A MOMENT, THOUGH, IT FINALLY KICKED IN AND THE CAR STOPPED IMMEDIATELY. I DO NOT BELIEVE I HIT THE CAR IN FRONT OF ME (WHICH WAS COMPLETELY STOPPED). HOWEVER, THAT DRIVER WASN'T SURE IF I DID AND ASKED FOR MY INFORMATION (THERE WAS NO PAINT TRANSFER OR ANY MARKS ON MY CAR--THERE WAS A MARK ON THE OTHER VEHICLE WHICH I BELIEVE WAS ALREADY THERE AND THE OTHER DRIVER WASN'T SURE AND WANTED TO TALK TO HER HUSBAND ABOUT IT). NOTE IN THE LATER SECTION THAT ASKS "WAS THERE A CRASH?" I AM MARKING NO AS I DO NOT BELIEVE THERE WAS A COLLISION NOR IS THERE ANY PHYSICAL EVIDENCE ON MY CAR OF A COLLISION. HOWEVER, THE OTHER DRIVER MAY DISPUTE THAT.
Additional Notes:
WHILE SLOWING DOWN APPROACHING A RED LIGHT WITH THE GEAR IN L (REGENERATIVE BRAKING), THE CAR WAS IN ELECTRIC MODE AND TRAVELING AT A LOW SPEED (UNDER 10MPH AND LIKELY LESS THAN 5MPH) WHEN THE PASSENGER SIDE FRONT TIRE WENT INTO A LARGE BUT SHALLOW POT HOLE AT WHICH TIME THE CAR FELT LIKE IT ACCELERATED (AT THE VERY LEAST DECELERATION ENDED). MY FOOT WAS ALREADY ON THE BRAKE PEDAL (NOT SURE IF I WAS PRESSING IT); HOWEVER, I IMMEDIATELY MASHED THE BRAKE PEDAL DOWN AS FAR AS IT WOULD GO. AT FIRST THIS DID NOT SEEM TO HAVE ANY EFFECT. AFTER A MOMENT, THOUGH, IT FINALLY KICKED IN AND THE CAR STOPPED IMMEDIATELY. I DO NOT BELIEVE I HIT THE CAR IN FRONT OF ME (WHICH WAS COMPLETELY STOPPED). HOWEVER, THAT DRIVER WASN'T SURE IF I DID AND ASKED FOR MY INFORMATION (THERE WAS NO PAINT TRANSFER OR ANY MARKS ON MY CAR--THERE WAS A MARK ON THE OTHER VEHICLE WHICH I BELIEVE WAS ALREADY THERE AND THE OTHER DRIVER WASN'T SURE AND WANTED TO TALK TO HER HUSBAND ABOUT IT). NOTE IN THE LATER SECTION THAT ASKS "WAS THERE A CRASH?" I AM MARKING NO AS I DO NOT BELIEVE THERE WAS A COLLISION NOR IS THERE ANY PHYSICAL EVIDENCE ON MY CAR OF A COLLISION. HOWEVER, THE OTHER DRIVER MAY DISPUTE THAT.
Mfg Campaign: 11046641
Recall Date: Nov 16, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MICHELIN GREENX ENERGY SAVER A/S TIRES (DOT M3 38 001X, TPO SPEC1473MS) TWO SIDEWALL BLOWOUTS IN ON MONTH FROM RELATIVELY MINOR CURBING SCRAPES. ALSO HAD TO REPLACE ANOTHER TIRE WITH A SIDEWALL RIP BEFORE IT BLEW OUT IN JULY. HAS COST US $900, BETWEEN TIRE REPLACEMENTS, TOW CHARGES, AND LYFT RIDES. NO ENERGY SAVINGS THERE. PHOTO IS OF THE MOST RECENT OCCURRENCE ON 10/15. WE REPLACED THE LAST TWO WITH WITH HEAVIER TIRES.
Corrective Action:
MICHELIN GREENX ENERGY SAVER A/S TIRES (DOT M3 38 001X, TPO SPEC1473MS) TWO SIDEWALL BLOWOUTS IN ON MONTH FROM RELATIVELY MINOR CURBING SCRAPES. ALSO HAD TO REPLACE ANOTHER TIRE WITH A SIDEWALL RIP BEFORE IT BLEW OUT IN JULY. HAS COST US $900, BETWEEN TIRE REPLACEMENTS, TOW CHARGES, AND LYFT RIDES. NO ENERGY SAVINGS THERE. PHOTO IS OF THE MOST RECENT OCCURRENCE ON 10/15. WE REPLACED THE LAST TWO WITH WITH HEAVIER TIRES.
Additional Notes:
MICHELIN GREENX ENERGY SAVER A/S TIRES (DOT M3 38 001X, TPO SPEC1473MS) TWO SIDEWALL BLOWOUTS IN ON MONTH FROM RELATIVELY MINOR CURBING SCRAPES. ALSO HAD TO REPLACE ANOTHER TIRE WITH A SIDEWALL RIP BEFORE IT BLEW OUT IN JULY. HAS COST US $900, BETWEEN TIRE REPLACEMENTS, TOW CHARGES, AND LYFT RIDES. NO ENERGY SAVINGS THERE. PHOTO IS OF THE MOST RECENT OCCURRENCE ON 10/15. WE REPLACED THE LAST TWO WITH WITH HEAVIER TIRES.
Mfg Campaign: 11039132
Recall Date: Oct 24, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE ONLY HAD THE VEHICLE FOR THREE WEEKS, BUT ALREADY TWICE, THE VEHICLE WOULD NOT RECOGNIZE THE KEY FOB AND WOULD NOT START, LOCK, OR UNLOCK. THIS HAPPENED TWICE, SEEMINGLY RANDOMLY, WHEN THE VEHICLE WAS STATIONARY IN A PARKING LOT AND TURNED OFF. A DEALERSHIP REPROGRAMMED THE RECEIVER IN THE VEHICLE YESTERDAY, SO WE WILL SEE IF THE PROBLEM IS FIXED. BUT SINCE I SAW THAT I WAS NOT THE ONLY ONE WHO HAD HAD THIS PROBLEM, I THOUGHT IT SHOULD BE REPORTED.
Corrective Action:
I HAVE ONLY HAD THE VEHICLE FOR THREE WEEKS, BUT ALREADY TWICE, THE VEHICLE WOULD NOT RECOGNIZE THE KEY FOB AND WOULD NOT START, LOCK, OR UNLOCK. THIS HAPPENED TWICE, SEEMINGLY RANDOMLY, WHEN THE VEHICLE WAS STATIONARY IN A PARKING LOT AND TURNED OFF. A DEALERSHIP REPROGRAMMED THE RECEIVER IN THE VEHICLE YESTERDAY, SO WE WILL SEE IF THE PROBLEM IS FIXED. BUT SINCE I SAW THAT I WAS NOT THE ONLY ONE WHO HAD HAD THIS PROBLEM, I THOUGHT IT SHOULD BE REPORTED.
Additional Notes:
I HAVE ONLY HAD THE VEHICLE FOR THREE WEEKS, BUT ALREADY TWICE, THE VEHICLE WOULD NOT RECOGNIZE THE KEY FOB AND WOULD NOT START, LOCK, OR UNLOCK. THIS HAPPENED TWICE, SEEMINGLY RANDOMLY, WHEN THE VEHICLE WAS STATIONARY IN A PARKING LOT AND TURNED OFF. A DEALERSHIP REPROGRAMMED THE RECEIVER IN THE VEHICLE YESTERDAY, SO WE WILL SEE IF THE PROBLEM IS FIXED. BUT SINCE I SAW THAT I WAS NOT THE ONLY ONE WHO HAD HAD THIS PROBLEM, I THOUGHT IT SHOULD BE REPORTED.
Mfg Campaign: 11034417
Recall Date: Oct 18, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT TIMES, THE VEHICLE WILL NOT RECOGNIZE THE KEY FOB AND WILL NOT START, LOCK, OR UNLOCK. THIS HAPPENS SEEMINGLY RANDOMLY WHEN THE VEHICLE IS STATIONARY AND OFF. I CAN NOT REPRODUCE THE PROBLEM, BUT IT HAPPENS ABOUT 2-3 TIMES A MONTH. IT SEEMS THAT IF I GET THE FOB AWAY FROM THE CAR FOR ABOUT 15 MINUTES AND RETURN, THE VEHICLE THEN RECOGNIZES THE KEY AGAIN.
Corrective Action:
AT TIMES, THE VEHICLE WILL NOT RECOGNIZE THE KEY FOB AND WILL NOT START, LOCK, OR UNLOCK. THIS HAPPENS SEEMINGLY RANDOMLY WHEN THE VEHICLE IS STATIONARY AND OFF. I CAN NOT REPRODUCE THE PROBLEM, BUT IT HAPPENS ABOUT 2-3 TIMES A MONTH. IT SEEMS THAT IF I GET THE FOB AWAY FROM THE CAR FOR ABOUT 15 MINUTES AND RETURN, THE VEHICLE THEN RECOGNIZES THE KEY AGAIN.
Additional Notes:
AT TIMES, THE VEHICLE WILL NOT RECOGNIZE THE KEY FOB AND WILL NOT START, LOCK, OR UNLOCK. THIS HAPPENS SEEMINGLY RANDOMLY WHEN THE VEHICLE IS STATIONARY AND OFF. I CAN NOT REPRODUCE THE PROBLEM, BUT IT HAPPENS ABOUT 2-3 TIMES A MONTH. IT SEEMS THAT IF I GET THE FOB AWAY FROM THE CAR FOR ABOUT 15 MINUTES AND RETURN, THE VEHICLE THEN RECOGNIZES THE KEY AGAIN.
Mfg Campaign: 11018814
Recall Date: Aug 22, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE BRAKES FAIL TO FULLY ENGAGE INTERMITTENTLY. WHEN SLOWING DOWN ON MULTIPLE SEPARATE OCCASIONS, THE BRAKES WORK INITIALLY, THEN, THE CAR FEELS LIKE IT'S SLIDING ON ICE (DRY SUMMER ROADS) THEN THE BRAKES ENGAGE AGAIN. THE BRAKE PEDDLE GENERALLY FEELS NORMAL AT FIRST, THEN GOES SOFT AND SINKS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WHO'VE STATED THERE'S NOTHING THEY CAN DO. THIS IS A SERIOUS SAFETY CONCERN TO JUST SEND SOMEONE ON THEIR WAY WITH. I'VE ALSO BEEN WORKING WITH GENERAL MOTORS. WHILE WORKING WITH GM, THEY RECOMMENDED I TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. THE NEW DEALERSHIP FOUND ERROR CODES OUTLINING THE TRACTION CONTROL MODULE IS MALFUNCTIONING AND ELECTRICAL GROUND ISSUES EXIST.
Corrective Action:
VEHICLE BRAKES FAIL TO FULLY ENGAGE INTERMITTENTLY. WHEN SLOWING DOWN ON MULTIPLE SEPARATE OCCASIONS, THE BRAKES WORK INITIALLY, THEN, THE CAR FEELS LIKE IT'S SLIDING ON ICE (DRY SUMMER ROADS) THEN THE BRAKES ENGAGE AGAIN. THE BRAKE PEDDLE GENERALLY FEELS NORMAL AT FIRST, THEN GOES SOFT AND SINKS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WHO'VE STATED THERE'S NOTHING THEY CAN DO. THIS IS A SERIOUS SAFETY CONCERN TO JUST SEND SOMEONE ON THEIR WAY WITH. I'VE ALSO BEEN WORKING WITH GENERAL MOTORS. WHILE WORKING WITH GM, THEY RECOMMENDED I TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. THE NEW DEALERSHIP FOUND ERROR CODES OUTLINING THE TRACTION CONTROL MODULE IS MALFUNCTIONING AND ELECTRICAL GROUND ISSUES EXIST.
Additional Notes:
VEHICLE BRAKES FAIL TO FULLY ENGAGE INTERMITTENTLY. WHEN SLOWING DOWN ON MULTIPLE SEPARATE OCCASIONS, THE BRAKES WORK INITIALLY, THEN, THE CAR FEELS LIKE IT'S SLIDING ON ICE (DRY SUMMER ROADS) THEN THE BRAKES ENGAGE AGAIN. THE BRAKE PEDDLE GENERALLY FEELS NORMAL AT FIRST, THEN GOES SOFT AND SINKS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WHO'VE STATED THERE'S NOTHING THEY CAN DO. THIS IS A SERIOUS SAFETY CONCERN TO JUST SEND SOMEONE ON THEIR WAY WITH. I'VE ALSO BEEN WORKING WITH GENERAL MOTORS. WHILE WORKING WITH GM, THEY RECOMMENDED I TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. THE NEW DEALERSHIP FOUND ERROR CODES OUTLINING THE TRACTION CONTROL MODULE IS MALFUNCTIONING AND ELECTRICAL GROUND ISSUES EXIST.
Mfg Campaign: 11014041
Recall Date: Aug 9, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS AFTERNOON MY WIFE & DAUGHTER WERE OUT SHOPPING HERE NEAR TAMPA--OUTSIDE TEMP 'ONLY' 93* TODAY WITH REAL FEEL 108. THEY RETURNED TO THE CAR, UNLOCKED BUT DID NOT REMOTE START, & PLACED THEIR PACKAGES IN THE HATCH BEFORE SITTING IN THE CAR & CLOSING THE DOORS. MY WIFE TRIED TO START THE CAR & GOT THE MESSAGE OTHERS HAVE GOTTEN ABOUT THE KEY FOB NOT BEING RECOGNIZED. THEY TRIED AGAIN TO START THE CAR & GOT THE MESSAGE AGAIN & COULD READ ENOUGH BEFORE IT DISAPPEARED TO PUT THE KEY FOB IN THE CENTER CONSOLE. THEN THE DOORS LOCKED WHILE THE WINDOWS WERE UP & THEY STILL COULDN'T START THE CAR. I HEADED TO THEIR LOCATION, ABOUT 15 MINUTES AWAY, PREPARED TO BREAK THE WINDOW. I WAS ABOUT TO TELL THEM TO CALL 911 WHEN THEY SAID THE CAR WAS FINALLY ABLE TO START & THEY DROVE HOME WITHOUT FURTHER INCIDENT.
Corrective Action:
THIS AFTERNOON MY WIFE & DAUGHTER WERE OUT SHOPPING HERE NEAR TAMPA--OUTSIDE TEMP 'ONLY' 93* TODAY WITH REAL FEEL 108. THEY RETURNED TO THE CAR, UNLOCKED BUT DID NOT REMOTE START, & PLACED THEIR PACKAGES IN THE HATCH BEFORE SITTING IN THE CAR & CLOSING THE DOORS. MY WIFE TRIED TO START THE CAR & GOT THE MESSAGE OTHERS HAVE GOTTEN ABOUT THE KEY FOB NOT BEING RECOGNIZED. THEY TRIED AGAIN TO START THE CAR & GOT THE MESSAGE AGAIN & COULD READ ENOUGH BEFORE IT DISAPPEARED TO PUT THE KEY FOB IN THE CENTER CONSOLE. THEN THE DOORS LOCKED WHILE THE WINDOWS WERE UP & THEY STILL COULDN'T START THE CAR. I HEADED TO THEIR LOCATION, ABOUT 15 MINUTES AWAY, PREPARED TO BREAK THE WINDOW. I WAS ABOUT TO TELL THEM TO CALL 911 WHEN THEY SAID THE CAR WAS FINALLY ABLE TO START & THEY DROVE HOME WITHOUT FURTHER INCIDENT.
Additional Notes:
THIS AFTERNOON MY WIFE & DAUGHTER WERE OUT SHOPPING HERE NEAR TAMPA--OUTSIDE TEMP 'ONLY' 93* TODAY WITH REAL FEEL 108. THEY RETURNED TO THE CAR, UNLOCKED BUT DID NOT REMOTE START, & PLACED THEIR PACKAGES IN THE HATCH BEFORE SITTING IN THE CAR & CLOSING THE DOORS. MY WIFE TRIED TO START THE CAR & GOT THE MESSAGE OTHERS HAVE GOTTEN ABOUT THE KEY FOB NOT BEING RECOGNIZED. THEY TRIED AGAIN TO START THE CAR & GOT THE MESSAGE AGAIN & COULD READ ENOUGH BEFORE IT DISAPPEARED TO PUT THE KEY FOB IN THE CENTER CONSOLE. THEN THE DOORS LOCKED WHILE THE WINDOWS WERE UP & THEY STILL COULDN'T START THE CAR. I HEADED TO THEIR LOCATION, ABOUT 15 MINUTES AWAY, PREPARED TO BREAK THE WINDOW. I WAS ABOUT TO TELL THEM TO CALL 911 WHEN THEY SAID THE CAR WAS FINALLY ABLE TO START & THEY DROVE HOME WITHOUT FURTHER INCIDENT.
Mfg Campaign: 11011384
Recall Date: Jul 28, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRAFFIC NAVIGATION SYSTEM REQUIRES THAT THE DRIVER CONSTANTLY TAKE THEIR EYES OFF THE ROAD. THERE IS NO AUDIBLE WARNING ABOUT DELAYS AND THE MAP ONLY SHOW INTERSTATE HIGHWAYS WITH RED OR GREEN ROAD MARKERS. OTHER AFFECTED STREETS ARE ON A LIST THAT ONE HAS TO READ OFF THE SCREEN AND CONSTANTLY CHECK. THIS IS A MAJOR HAZARD AND A SETUP FOR ACCIDENTS.
Corrective Action:
THE TRAFFIC NAVIGATION SYSTEM REQUIRES THAT THE DRIVER CONSTANTLY TAKE THEIR EYES OFF THE ROAD. THERE IS NO AUDIBLE WARNING ABOUT DELAYS AND THE MAP ONLY SHOW INTERSTATE HIGHWAYS WITH RED OR GREEN ROAD MARKERS. OTHER AFFECTED STREETS ARE ON A LIST THAT ONE HAS TO READ OFF THE SCREEN AND CONSTANTLY CHECK. THIS IS A MAJOR HAZARD AND A SETUP FOR ACCIDENTS.
Additional Notes:
THE TRAFFIC NAVIGATION SYSTEM REQUIRES THAT THE DRIVER CONSTANTLY TAKE THEIR EYES OFF THE ROAD. THERE IS NO AUDIBLE WARNING ABOUT DELAYS AND THE MAP ONLY SHOW INTERSTATE HIGHWAYS WITH RED OR GREEN ROAD MARKERS. OTHER AFFECTED STREETS ARE ON A LIST THAT ONE HAS TO READ OFF THE SCREEN AND CONSTANTLY CHECK. THIS IS A MAJOR HAZARD AND A SETUP FOR ACCIDENTS.
Mfg Campaign: 11003600
Recall Date: Jul 7, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Corrective Action:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Additional Notes:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Mfg Campaign: 11002733
Recall Date: Jul 2, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Corrective Action:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Additional Notes:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Mfg Campaign: 11002733
Recall Date: Jul 2, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Corrective Action:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Additional Notes:
THE CAR LITERALLY JUST STOPPED WORKING AS I WAS TURNING ON A BUSY ROAD, SO I WAS STUCK RIGHT IN THE MIDDLE OF THE ROAD WITH CARS NEARLY SMASHING INTO THE BACK OF ME. THE STEERING WHEEL LOCKED UP. THE ACCELERATOR STOPPED WORKING. I COULDN'T TURN IT OFF OR ON- IT WAS KIND ON JUST STUCK IN AN ALTERNATE MODE. THERE WAS AN ORANGE ENGINE SYMBOL THAT WAS LIT UP AND IT KEPT SAYING "SHIFT TO PARK" BUT I WOULD SHIFT AND NOTHING WOULD HAPPEN. I COULDN'T PUT IT IN NEUTRAL SO I COULD PUSH IT TO A SAFER LOCATION. NOTHING. THE TECHNICIAN ON THE PHONE DIDN'T KNOW WHAT WAS WRONG WITH IT, BUT SOMEONE WHO STOPPED TO HELP SAID HE USED TO WORK ON THESE CARS AND SAID IT HAPPENS QUITE OFTEN AND IT THERE WAS ABSOLUTELY NOTHING I COULD HAVE DONE TO FIX IT (I THOUGHT I REMEMBER HIM SAYING SOMETHING ABOUT AN ENGINE SWITCH PROBLEM, BUT I WAS SO FRAZZLED I WASN'T REALLY LISTENING TO HIM) . IF THIS HAD HAPPENED ON A HIGHWAY I COULD HAVE BEEN KILLED. I DON'T KNOW HOW THESE CARS HAVE NO BEEN RECALLED.
Mfg Campaign: 11002733
Recall Date: Jul 2, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
ON MAY 8TH, 2017, CAR BEGAN TO MAKE A GRINDING, WHIRRING SOUND AND BECAME UNDRIVEABLE. CAR WAS IN SLOW MOTION ON A COUNTRY ROAD, HAVING JUST SLOWED DOWN FOR A LIGHT THEN TURNED INTO PARKING LOT WHEN NOISE BEAN.
Corrective Action:
ON MAY 8TH, 2017, CAR BEGAN TO MAKE A GRINDING, WHIRRING SOUND AND BECAME UNDRIVEABLE. CAR WAS IN SLOW MOTION ON A COUNTRY ROAD, HAVING JUST SLOWED DOWN FOR A LIGHT THEN TURNED INTO PARKING LOT WHEN NOISE BEAN.
Additional Notes:
ON MAY 8TH, 2017, CAR BEGAN TO MAKE A GRINDING, WHIRRING SOUND AND BECAME UNDRIVEABLE. CAR WAS IN SLOW MOTION ON A COUNTRY ROAD, HAVING JUST SLOWED DOWN FOR A LIGHT THEN TURNED INTO PARKING LOT WHEN NOISE BEAN.
Mfg Campaign: 10991680
Recall Date: May 25, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
Corrective Action:
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
Additional Notes:
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
Mfg Campaign: 10984356
Recall Date: May 8, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
Corrective Action:
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
Additional Notes:
WE'VE HAD A TOTAL OF THREE CHEVY VOLTS. TWO HAVE BEEN GREAT, BUT THE 2017 VOLT WE GOT IN FEBRUARY 2017 HAS BEEN AWFUL -- THE CAR COMPLETELY LOSES POWER WITHOUT WARNING. IT HAPPENS WHILE DRIVING, BOTH ON THE FREEWAY AND SURFACE STREETS. AND JUST TO CLARIFY, I DON'T MEAN THE CAR WAS OUT OF ELECTRICITY OR OUT OF GAS (EACH TIME THIS HAPPENED, THE CAR HAD BOTH). WE WILL BE DRIVING ALONG WHEN, OUT OF THE BLUE, THE CAR SIMPLY JUST STOPS RUNNING, LEAVING US TO DO OUR BEST TO GET IT OUT OF THE ROADWAY WITHOUT GETTING HIT. THE CAR (WHICH ONLY HAS ABOUT 1,000 MILES ON IT) HAS BEEN IN THE SHOP OFF AND ON FOR ABOUT A MONTH NOW. WE HAVE BEEN VERY DISAPPOINTED BY HOW BOTH GM AND THE DEALER HAVE BEEN HANDLING THE SITUATION.
Mfg Campaign: 10984356
Recall Date: May 8, 2017
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Valencia, CA • 36 yrs
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