Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
Corrective Action:
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
Additional Notes:
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
Mfg Campaign: 10983112
Recall Date: May 2, 2017
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
Corrective Action:
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
Additional Notes:
THIS ELECTRIC CAR HAS REGENERATIVE BRAKING. BESIDES BEING IN THE REGULAR BRAKING, THERE IS A PURE REGENERATIVE BRAKING PADDLE ON THE STEERING WHEEL. BUT WHEN YOU USE THIS BRAKE, THE BRAKE LIGHTS TO NOT TURN ON. THIS IS A MAJOR HAZARD AS I USE THIS BRAKE ALL THE TIME AND CARS BEHIND ME DO NOT KNOW I AM BRAKING AND HAVE ALMOST REAR ENDED ME. CHEVY DEALER SAYS THAT IS THE WAY IT IS DESIGNED AND IS FUNCTIONING PERFECTLY. WHY HAS THIS BEEN APPROVED TO DESIGN A BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS? WHAT CAN BE DONE ABOUT THIS?
Mfg Campaign: 10983112
Recall Date: May 2, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Corrective Action:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Additional Notes:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Mfg Campaign: 10971015
Recall Date: Apr 6, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Corrective Action:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Additional Notes:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Mfg Campaign: 10971015
Recall Date: Apr 6, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Corrective Action:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Additional Notes:
WE BOUGHT A NEW 2017 CHEVY VOLT AT THE END OF DECEMBER 2016 AND HAD OUR FIRST ISSUE IN EARLY FEBRUARY 2017. WHAT HAPPENED THAT FIRST TIME WAS ON (2/3/2017) WHILE DRIVING THROUGH TRAFFIC THE CAR WITHOUT WARNING TURNED OFF THE ELECTRIC WHEEL MOTORS AND WOULD NOT ALLOW US TO POWER THE CAR PROPERLY TO GET THE CAR TO THE BERM. WE WERE NEARLY WERE HIT TWICE WHILE TRYING TO STEER THE CAR OFF OF THE INTERSTATE HIGHWAY AS IT DECELERATED. THE CAR WAS COMPLETELY DISABLED AN NEEDED TOWED BACK TO THE DEALERSHIP. AFTER THE DEALERSHIP HAD THE CAR FOR A WEEK THEY RETURNED IT WITH THE EXPLANATION THAT THE CAR NEEDED TO DO SOFTWARE UPDATES AND THEY WERE TOO LARGE TO DO OVER THE CAR'S SATELLITE SYSTEM ' BUT THEY NEVER GAVE US ANY INDICATION OF HOW WE WOULD HAVE BEEN INFORMED OF THE NEED FOR SUCH AN UPDATE. WE THEN HAD ANOTHER NEAR ACCIDENT TODAY (4/6/2017) ON THE SAME HIGHWAY AND WE WERE NEARLY PUSHED UP UNDER A SEMI WHILE TRYING TO MANEUVER OFF OF THE HIGHWAY AT 75 MILES AN HOUR. AGAIN, THE CAR WITHOUT WARNING SHUT OFF THE ELECTRIC WHEEL MOTORS AND WARNED US TO 'PUT THE CAR IN PARK'. IT HAPPENED IN EXACTLY THE SAME WAY AS IN FEBRUARY BUT NO WARNINGS HAD BEEN ISSUED FOR OUR CAR AND WE ALMOST HAD A HORRIBLE ACCIDENT. MY CONCERN IS FOR MY FAMILY AND COLLEAGUES SAFETY AT THIS POINT AND I DON'T WANT ANYONE DRIVING IN THIS CAR. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED TODAY IF MY DAUGHTER, WHO IS A BRAND NEW DRIVER, WOULD HAVE HAD TO DEAL WITH THE SAME SITUATION SANDWICHED IN BY TWO SEMI-TRUCKS AND WITH A CAR TRYING TO PASS ON THE SHOULDER AROUND HER ' IT COULD HAVE BEEN FAR WORSE. I AM IN SEVERAL CHEVY VOLT GROUPS ON FACEBOOK AND PEOPLE WHO LOVED THE GENERATION 1 OF THESE CARS ARE HAVING MAJOR ISSUES FROM BATTERY PACKS DYING, TO DRIVE TRAIN ISSUES, TO SPEED CONTROL PROBLEMS AND MORE WHERE PEOPLE ARE HAVING MAJOR SYSTEM PIECES REPLACED 2-3 TIMES IN THE FIRST FEW MONTHS THEY OWN THE CARS.
Mfg Campaign: 10971015
Recall Date: Apr 6, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
Corrective Action:
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
Additional Notes:
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
Mfg Campaign: 10960324
Recall Date: Mar 13, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
Corrective Action:
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
Additional Notes:
STRONG BURNING AND/OR FUEL SMELL FILLED THE PASSENGER CABIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS MOST NOTABLY WHEN THE CAR WAS OPERATING IN 'ENGINE RUNNING DUE TO TEMPERATURE' MODE. THE ODOR WAS STRONG ENOUGH TO CAUSE DIZZINESS AND REQUIRED TO THE WINDOWS TO BE OPENED TO VENT THE CABIN. THE SMELL AND ORDER NOW IS PERSISTENT EVEN WHEN DRIVING IN ALL-ELECTRIC MODE. MY INTENSION IS TO REPLACE THE CABIN AIR FILTER WITH A CARBON AIR FILTER PER 16-NA-127.
Mfg Campaign: 10960324
Recall Date: Mar 13, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2017 CHEVY VOLT SUDDENLY LOST ALL POWER WHILE I WAS DRIVING ABOUT 35 MPH IN ELECTRIC MODE. THE CAR HAS BEEN DRIVEN ABOUT 4500 MILES. A "SHIFT TO PARK" MESSAGE WAS DISPLAYED ON THE DASHBOARD. I COULD NOT RESTART THE CAR AND HAD IT TOWED TO A DEALER FOR SERVICE. THE DEALER REPLACED THE POWER INVERTER MODULE AND UPDATED THE SOFTWARE. AFTER THE REPAIRS, THE ELECTRIC MOTOR HAS STALLED ON TWO OCCASIONS AND THE CAR SHAKES VIOLENTLY THEN SWITCHES INTO THE GASOLINE ENGINE MODE.
Corrective Action:
MY 2017 CHEVY VOLT SUDDENLY LOST ALL POWER WHILE I WAS DRIVING ABOUT 35 MPH IN ELECTRIC MODE. THE CAR HAS BEEN DRIVEN ABOUT 4500 MILES. A "SHIFT TO PARK" MESSAGE WAS DISPLAYED ON THE DASHBOARD. I COULD NOT RESTART THE CAR AND HAD IT TOWED TO A DEALER FOR SERVICE. THE DEALER REPLACED THE POWER INVERTER MODULE AND UPDATED THE SOFTWARE. AFTER THE REPAIRS, THE ELECTRIC MOTOR HAS STALLED ON TWO OCCASIONS AND THE CAR SHAKES VIOLENTLY THEN SWITCHES INTO THE GASOLINE ENGINE MODE.
Additional Notes:
MY 2017 CHEVY VOLT SUDDENLY LOST ALL POWER WHILE I WAS DRIVING ABOUT 35 MPH IN ELECTRIC MODE. THE CAR HAS BEEN DRIVEN ABOUT 4500 MILES. A "SHIFT TO PARK" MESSAGE WAS DISPLAYED ON THE DASHBOARD. I COULD NOT RESTART THE CAR AND HAD IT TOWED TO A DEALER FOR SERVICE. THE DEALER REPLACED THE POWER INVERTER MODULE AND UPDATED THE SOFTWARE. AFTER THE REPAIRS, THE ELECTRIC MOTOR HAS STALLED ON TWO OCCASIONS AND THE CAR SHAKES VIOLENTLY THEN SWITCHES INTO THE GASOLINE ENGINE MODE.
Mfg Campaign: 10959016
Recall Date: Mar 7, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH ON A MILD CURVE ON A WET OREGON STATE HIGHWAY. IT BECAME EXTREMELY DIFFICULT TO STEER THE VEHICLE. THIS SURELY COULD HAVE CAUSED INJURY OR DEATH HAD THERE BEEN A SHARP CURVE OR PEDESTRIAN OR VEHICLE TO AVOID. I AM HAVING THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIR. THIS VEHICLE HAS 2043 MILES ON IT.
Corrective Action:
THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH ON A MILD CURVE ON A WET OREGON STATE HIGHWAY. IT BECAME EXTREMELY DIFFICULT TO STEER THE VEHICLE. THIS SURELY COULD HAVE CAUSED INJURY OR DEATH HAD THERE BEEN A SHARP CURVE OR PEDESTRIAN OR VEHICLE TO AVOID. I AM HAVING THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIR. THIS VEHICLE HAS 2043 MILES ON IT.
Additional Notes:
THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 50 MPH ON A MILD CURVE ON A WET OREGON STATE HIGHWAY. IT BECAME EXTREMELY DIFFICULT TO STEER THE VEHICLE. THIS SURELY COULD HAVE CAUSED INJURY OR DEATH HAD THERE BEEN A SHARP CURVE OR PEDESTRIAN OR VEHICLE TO AVOID. I AM HAVING THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIR. THIS VEHICLE HAS 2043 MILES ON IT.
Mfg Campaign: 10957281
Recall Date: Feb 27, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON 3 SEPARATE OCCASION MY CAR HAS DIED ON THE HIGHWAY AND LOST ACCELERATION, GM ISSUED A RECALL BETWEEN MY FIRST AND SECOND INCIDENTS AND THE RECALL FIX DID NOT FIX THE ISSUE AS THIS HAPPENED A THIRD TIME. NOV 14TH WAS THE FIRST TIME BUT IT HAS HAPPENED MULTIPLE TIMES. THIS IS VERY DANGEROUS AND PEOPLE WILL PROBABLY DIE BECAUSE OF THIS. THE ERROR MESSAGE ON THE SCREEN IS PROPULSION POWER IS REDUCED
Corrective Action:
ON 3 SEPARATE OCCASION MY CAR HAS DIED ON THE HIGHWAY AND LOST ACCELERATION, GM ISSUED A RECALL BETWEEN MY FIRST AND SECOND INCIDENTS AND THE RECALL FIX DID NOT FIX THE ISSUE AS THIS HAPPENED A THIRD TIME. NOV 14TH WAS THE FIRST TIME BUT IT HAS HAPPENED MULTIPLE TIMES. THIS IS VERY DANGEROUS AND PEOPLE WILL PROBABLY DIE BECAUSE OF THIS. THE ERROR MESSAGE ON THE SCREEN IS PROPULSION POWER IS REDUCED
Additional Notes:
ON 3 SEPARATE OCCASION MY CAR HAS DIED ON THE HIGHWAY AND LOST ACCELERATION, GM ISSUED A RECALL BETWEEN MY FIRST AND SECOND INCIDENTS AND THE RECALL FIX DID NOT FIX THE ISSUE AS THIS HAPPENED A THIRD TIME. NOV 14TH WAS THE FIRST TIME BUT IT HAS HAPPENED MULTIPLE TIMES. THIS IS VERY DANGEROUS AND PEOPLE WILL PROBABLY DIE BECAUSE OF THIS. THE ERROR MESSAGE ON THE SCREEN IS PROPULSION POWER IS REDUCED
Mfg Campaign: 10948908
Recall Date: Feb 1, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
Corrective Action:
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
Additional Notes:
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
Mfg Campaign: 10947052
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
Corrective Action:
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
Additional Notes:
IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR
Mfg Campaign: 10947052
Recall Date: Jan 23, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Corrective Action:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Additional Notes:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Mfg Campaign: 10944472
Recall Date: Jan 11, 2017
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Corrective Action:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Additional Notes:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Mfg Campaign: 10944472
Recall Date: Jan 11, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Corrective Action:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Additional Notes:
WE ARE WRITING TO VOICE A VERY DISCONCERTING AND DANGEROUS INCIDENT WITH OUR 2017 CHEVY VOLT. ON A RETURN TRIP AT DARK FROM CLEVELAND, OHIO TO ROCHESTER, NY ON 12-26-16, OUR ENGINE SUDDENLY GAVE WARNING BEEPS WHICH PROMPTED MY HUSBAND TO PULL OVER TO THE SHOULDER ON INTERSTATE 90 IN ERIE, PA. WE HAD ALL OF 15-20 SECONDS TO GET OFF THIS HEAVILY TRAFFICKED HIGHWAY WHEN THE CAR LITERALLY SHUT DOWN.. NOTHING WORKED NOT EVEN THE WARNING FLASHERS. WE COULD NOT OPEN THE TRUNK, AND HAD WE NOT KEPT ONE DOOR OPEN WE WOULD NOT HAVE BEEN ABLE TO ENTER THE CAR. IN SUMMARY, THE TOTAL FAILURE WE ENCOUNTERED SHOWS THE SERIOUS SAFETY ISSUE RELATED TO THIS CAR. WE ARE NOW RELUCTANT TO TAKE IT ON TRIPS THIS INCIDENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD WE NOT BEEN ABLE TO PULL OFF ONTO THE SHOULDER.
Mfg Campaign: 10944472
Recall Date: Jan 11, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Corrective Action:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Additional Notes:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Mfg Campaign: 10927738
Recall Date: Nov 23, 2016
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Corrective Action:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Additional Notes:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Mfg Campaign: 10927738
Recall Date: Nov 23, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Corrective Action:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Additional Notes:
THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.
Mfg Campaign: 10927738
Recall Date: Nov 23, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO DISPLAY THE SPEED OF THE TRAVELING VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO DISPLAY THE SPEED OF THE TRAVELING VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO DISPLAY THE SPEED OF THE TRAVELING VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 10906281
Recall Date: Sep 14, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE VEHICLE ON A FREEWAY A LIGHT CAME ON STATING ALL SYSTEMS WOULD SHUT DOWN AND ALL SYSTEMS DID SHUT DOWN IMMEDIATELY. THERE WAS HARDLY TIME ENOUGH TO PULL OVER TO THE SIDE OF THE ROAD. EVEN THE ONSTAR SYSTEM WAS INOPERABLE TO CALL FOR ASSISTANCE. THE DOOR FOB WOULD NOT WORK TO OPEN THE CAR DOORS. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE TOW COMPANY WAS UNABLE TO PLACE THE CAR IN NEUTRAL SO SKATES WERE USED TO PLACE THE VEHICLE ON A FLATBED TOW TRUCK. THE CHEVROLET DEALERSHIP, SINGH, RIVERSIDE, CA THAT RECEIVED THE TOW VEHICLE STATED THE PROBLEM WAS DUE TO 3 DEFECTIVE FUSES THAT HAD SOMETHING TO DO WITH THE BATTERY SYSTEM OF THE VEHICLE. I WAS TOLD THAT THE FUSES WERE PRODUCED OVERSEAS AND THAT THERE WERE NO PARTS AVAILABLE FOR THE CAR AND NO ESTIMATED DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE SERVICE REPRESENTATIVE AT THE DEALERSHIP INFORMED ME THAT GMC HAD SENT OUT A FLYER RELATING TO THIS PROBLEM AND THAT IT WAS A KNOWN PROBLEM. AFTER 3 WEEKS I WAS TOLD THE CAR WAS REPAIRED AND I PICKED IT UP. THREE DAYS AFTER PICKING UP THE CAR I HAD THE SAME PROBLEM. THE CAR WAS TOWED BACK TO THE SAME DEALERSHIP. A GMC FIELD TECHNICIAN WAS DISPATCHED TO THE DEALERSHIP TO RUN DIAGNOSTICS ON THE CAR. GMC IS IN THE PROCESS OF RE-PURCHASING THE VEHICLE FROM ME UNDER THE CALIFORNIA LEMON LAW. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIR OF THIS PROBLEM FOR 7 WEEKS.
Corrective Action:
WHILE DRIVING THE VEHICLE ON A FREEWAY A LIGHT CAME ON STATING ALL SYSTEMS WOULD SHUT DOWN AND ALL SYSTEMS DID SHUT DOWN IMMEDIATELY. THERE WAS HARDLY TIME ENOUGH TO PULL OVER TO THE SIDE OF THE ROAD. EVEN THE ONSTAR SYSTEM WAS INOPERABLE TO CALL FOR ASSISTANCE. THE DOOR FOB WOULD NOT WORK TO OPEN THE CAR DOORS. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE TOW COMPANY WAS UNABLE TO PLACE THE CAR IN NEUTRAL SO SKATES WERE USED TO PLACE THE VEHICLE ON A FLATBED TOW TRUCK. THE CHEVROLET DEALERSHIP, SINGH, RIVERSIDE, CA THAT RECEIVED THE TOW VEHICLE STATED THE PROBLEM WAS DUE TO 3 DEFECTIVE FUSES THAT HAD SOMETHING TO DO WITH THE BATTERY SYSTEM OF THE VEHICLE. I WAS TOLD THAT THE FUSES WERE PRODUCED OVERSEAS AND THAT THERE WERE NO PARTS AVAILABLE FOR THE CAR AND NO ESTIMATED DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE SERVICE REPRESENTATIVE AT THE DEALERSHIP INFORMED ME THAT GMC HAD SENT OUT A FLYER RELATING TO THIS PROBLEM AND THAT IT WAS A KNOWN PROBLEM. AFTER 3 WEEKS I WAS TOLD THE CAR WAS REPAIRED AND I PICKED IT UP. THREE DAYS AFTER PICKING UP THE CAR I HAD THE SAME PROBLEM. THE CAR WAS TOWED BACK TO THE SAME DEALERSHIP. A GMC FIELD TECHNICIAN WAS DISPATCHED TO THE DEALERSHIP TO RUN DIAGNOSTICS ON THE CAR. GMC IS IN THE PROCESS OF RE-PURCHASING THE VEHICLE FROM ME UNDER THE CALIFORNIA LEMON LAW. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIR OF THIS PROBLEM FOR 7 WEEKS.
Additional Notes:
WHILE DRIVING THE VEHICLE ON A FREEWAY A LIGHT CAME ON STATING ALL SYSTEMS WOULD SHUT DOWN AND ALL SYSTEMS DID SHUT DOWN IMMEDIATELY. THERE WAS HARDLY TIME ENOUGH TO PULL OVER TO THE SIDE OF THE ROAD. EVEN THE ONSTAR SYSTEM WAS INOPERABLE TO CALL FOR ASSISTANCE. THE DOOR FOB WOULD NOT WORK TO OPEN THE CAR DOORS. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. THE TOW COMPANY WAS UNABLE TO PLACE THE CAR IN NEUTRAL SO SKATES WERE USED TO PLACE THE VEHICLE ON A FLATBED TOW TRUCK. THE CHEVROLET DEALERSHIP, SINGH, RIVERSIDE, CA THAT RECEIVED THE TOW VEHICLE STATED THE PROBLEM WAS DUE TO 3 DEFECTIVE FUSES THAT HAD SOMETHING TO DO WITH THE BATTERY SYSTEM OF THE VEHICLE. I WAS TOLD THAT THE FUSES WERE PRODUCED OVERSEAS AND THAT THERE WERE NO PARTS AVAILABLE FOR THE CAR AND NO ESTIMATED DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE SERVICE REPRESENTATIVE AT THE DEALERSHIP INFORMED ME THAT GMC HAD SENT OUT A FLYER RELATING TO THIS PROBLEM AND THAT IT WAS A KNOWN PROBLEM. AFTER 3 WEEKS I WAS TOLD THE CAR WAS REPAIRED AND I PICKED IT UP. THREE DAYS AFTER PICKING UP THE CAR I HAD THE SAME PROBLEM. THE CAR WAS TOWED BACK TO THE SAME DEALERSHIP. A GMC FIELD TECHNICIAN WAS DISPATCHED TO THE DEALERSHIP TO RUN DIAGNOSTICS ON THE CAR. GMC IS IN THE PROCESS OF RE-PURCHASING THE VEHICLE FROM ME UNDER THE CALIFORNIA LEMON LAW. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIR OF THIS PROBLEM FOR 7 WEEKS.
Mfg Campaign: 10905516
Recall Date: Sep 10, 2016
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