Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WHILE DRIVING OUR VAN IT BECAME COMPLETELY UNCONTROLLABLE AT ANY SPEED GREATER THAN ABOUT 25 MPH. VAN ROCKED AND PITCHED VIOLENTLY AND I AM CONVINCED IT WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AND LIKELY FLIPPED VAN IF IT OCCURRED AT 40+ MPH. DEALER DISCOVERED REAR SUSPENSION HAD BROKEN COMPLETELY AWAY FROM BRACKET. A COMPLETE BRACKET FAILURE ON RIGHT REAR WHICH ALLOWED THE WHOLE RIGHT REAR OF THE VAN TO MOVE INDEPENDENTLY OF VAN. IT WAS ALSO DISCOVERED DURING INSPECTION THAT THE SAME BRACKET ON THE LEFT SIDE WAS CRACKED AND ALSO FAILING. THE VAN IS A MOBILITY VAN AND HAS BEEN MODIFIED BY A COMPANY CALLED VMI. THE VAN HAS BEEN LIGHTLY USED AND HAS LESS THAN 9000 MILES ON IT. I STRESS AGAIN THAT THE VAN BECAME COMPLETELY UNCONTROLLABLE WITHOUT ANY KNOWN CAUSE. I BELIEVE THERE IS GREAT CHANCE OF DEATH OR SERIOUS INJURY FROM THIS APPARENT DEFECT. *TT UPDATED 10/1/18*JB
Corrective Action:
WHILE DRIVING OUR VAN IT BECAME COMPLETELY UNCONTROLLABLE AT ANY SPEED GREATER THAN ABOUT 25 MPH. VAN ROCKED AND PITCHED VIOLENTLY AND I AM CONVINCED IT WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AND LIKELY FLIPPED VAN IF IT OCCURRED AT 40+ MPH. DEALER DISCOVERED REAR SUSPENSION HAD BROKEN COMPLETELY AWAY FROM BRACKET. A COMPLETE BRACKET FAILURE ON RIGHT REAR WHICH ALLOWED THE WHOLE RIGHT REAR OF THE VAN TO MOVE INDEPENDENTLY OF VAN. IT WAS ALSO DISCOVERED DURING INSPECTION THAT THE SAME BRACKET ON THE LEFT SIDE WAS CRACKED AND ALSO FAILING. THE VAN IS A MOBILITY VAN AND HAS BEEN MODIFIED BY A COMPANY CALLED VMI. THE VAN HAS BEEN LIGHTLY USED AND HAS LESS THAN 9000 MILES ON IT. I STRESS AGAIN THAT THE VAN BECAME COMPLETELY UNCONTROLLABLE WITHOUT ANY KNOWN CAUSE. I BELIEVE THERE IS GREAT CHANCE OF DEATH OR SERIOUS INJURY FROM THIS APPARENT DEFECT. *TT UPDATED 10/1/18*JB
Additional Notes:
WHILE DRIVING OUR VAN IT BECAME COMPLETELY UNCONTROLLABLE AT ANY SPEED GREATER THAN ABOUT 25 MPH. VAN ROCKED AND PITCHED VIOLENTLY AND I AM CONVINCED IT WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AND LIKELY FLIPPED VAN IF IT OCCURRED AT 40+ MPH. DEALER DISCOVERED REAR SUSPENSION HAD BROKEN COMPLETELY AWAY FROM BRACKET. A COMPLETE BRACKET FAILURE ON RIGHT REAR WHICH ALLOWED THE WHOLE RIGHT REAR OF THE VAN TO MOVE INDEPENDENTLY OF VAN. IT WAS ALSO DISCOVERED DURING INSPECTION THAT THE SAME BRACKET ON THE LEFT SIDE WAS CRACKED AND ALSO FAILING. THE VAN IS A MOBILITY VAN AND HAS BEEN MODIFIED BY A COMPANY CALLED VMI. THE VAN HAS BEEN LIGHTLY USED AND HAS LESS THAN 9000 MILES ON IT. I STRESS AGAIN THAT THE VAN BECAME COMPLETELY UNCONTROLLABLE WITHOUT ANY KNOWN CAUSE. I BELIEVE THERE IS GREAT CHANCE OF DEATH OR SERIOUS INJURY FROM THIS APPARENT DEFECT. *TT UPDATED 10/1/18*JB
Mfg Campaign: 11006761
Recall Date: Jul 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IS LOOSING ACCELERATION AND/OR ALL POWER WHILE IN OPERATION. VEHICLE WILL BE MOVING IN DRIVE AND THEN WILL NOT ACCELERATE UPON PRESSING GAS PEDAL. HAS ALSO COMPLETELY SHUT OFF WHILE IN DRIVE, AND HAD TO BE PUT INTO PARK AND RESTARTED. THIS IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS WHILE THE VEHICLE IS IN MOTION IN THE DRIVE FUNCTION. THIS HAS OCCURRED THREE TIMES NOW OVER THE COURSE OF 6 WEEKS. EVERY TIME IT OCCURRED ON A CITY STREET AT EITHER AN INTERSECTION OR IN A LINE OF TRAFFIC. VEHICLE WAS TAKEN TO CERTIFIED CHRYSLER DEALERSHIP AFTER THE SECOND OCCURRENCE, WHERE WE WERE TOLD THERE WAS NO PROBLEMS WITH THE TRANSMISSION OR ANY CODES SHOWING UP WHEN DIAGNOSTICS WERE PERFORMED. VEHICLE IS NOT FIT FOR DRIVING AS IT SEEMS IT WILL JUST RANDOMLY LOOSE ACCELERATION OR TURN OFF DURING OPERATION.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
VEHICLE IS LOOSING ACCELERATION AND/OR ALL POWER WHILE IN OPERATION. VEHICLE WILL BE MOVING IN DRIVE AND THEN WILL NOT ACCELERATE UPON PRESSING GAS PEDAL. HAS ALSO COMPLETELY SHUT OFF WHILE IN DRIVE, AND HAD TO BE PUT INTO PARK AND RESTARTED. THIS IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS WHILE THE VEHICLE IS IN MOTION IN THE DRIVE FUNCTION. THIS HAS OCCURRED THREE TIMES NOW OVER THE COURSE OF 6 WEEKS. EVERY TIME IT OCCURRED ON A CITY STREET AT EITHER AN INTERSECTION OR IN A LINE OF TRAFFIC. VEHICLE WAS TAKEN TO CERTIFIED CHRYSLER DEALERSHIP AFTER THE SECOND OCCURRENCE, WHERE WE WERE TOLD THERE WAS NO PROBLEMS WITH THE TRANSMISSION OR ANY CODES SHOWING UP WHEN DIAGNOSTICS WERE PERFORMED. VEHICLE IS NOT FIT FOR DRIVING AS IT SEEMS IT WILL JUST RANDOMLY LOOSE ACCELERATION OR TURN OFF DURING OPERATION.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
VEHICLE IS LOOSING ACCELERATION AND/OR ALL POWER WHILE IN OPERATION. VEHICLE WILL BE MOVING IN DRIVE AND THEN WILL NOT ACCELERATE UPON PRESSING GAS PEDAL. HAS ALSO COMPLETELY SHUT OFF WHILE IN DRIVE, AND HAD TO BE PUT INTO PARK AND RESTARTED. THIS IS A VERY DANGEROUS PROBLEM SINCE IT HAPPENS WHILE THE VEHICLE IS IN MOTION IN THE DRIVE FUNCTION. THIS HAS OCCURRED THREE TIMES NOW OVER THE COURSE OF 6 WEEKS. EVERY TIME IT OCCURRED ON A CITY STREET AT EITHER AN INTERSECTION OR IN A LINE OF TRAFFIC. VEHICLE WAS TAKEN TO CERTIFIED CHRYSLER DEALERSHIP AFTER THE SECOND OCCURRENCE, WHERE WE WERE TOLD THERE WAS NO PROBLEMS WITH THE TRANSMISSION OR ANY CODES SHOWING UP WHEN DIAGNOSTICS WERE PERFORMED. VEHICLE IS NOT FIT FOR DRIVING AS IT SEEMS IT WILL JUST RANDOMLY LOOSE ACCELERATION OR TURN OFF DURING OPERATION.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11006647
Recall Date: Jul 20, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Corrective Action:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Additional Notes:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Mfg Campaign: 11006279
Recall Date: Jul 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Corrective Action:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Additional Notes:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Mfg Campaign: 11006279
Recall Date: Jul 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Corrective Action:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Additional Notes:
THE MINIVANS ENGINE AND ALL ELECTRONICS WILL SHUT OFF WHILE IN DRIVE, WE LOSE POWER STEERING AND ARE PROMPTED TO SHIFT TO PARK AND RESTART, IT'S HAPPENED 3 TIMES SO FAR ONCE DRIVING 45MPH ON A CITY STREET, ONCE AT A RED LIGHT IN DRIVE ON A LARGER HIGHWAY AND ONCE IN PARK IN A PARKING GARAGE.. ....UPDATED 11/03/17 *BF UPDATED11/09/2017*JS
Mfg Campaign: 11006279
Recall Date: Jul 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11005211
Recall Date: Jul 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11005211
Recall Date: Jul 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
WINDOWS ROLL DOWN BY THEMSELVES VEHICLE IN PARK. ONE TIME VEHICLE PLACES SELF IN PARK WHEN BRAKING PULLING INTO A PARKING LOT. ONE OCCURRENCE, VEHICLE PLACED SELF IN PARK AND DIED IN STOP AND GO TRAFFIC ON INTERSTATE. HEATED SEATS WIRED BACKWARD.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11005211
Recall Date: Jul 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Mfg Campaign: 11004078
Recall Date: Jul 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BACK UP CAMERA DID NOT CEASE TO FUNCTION EVEN AFTER BEING SHIFTED INTO DRIVE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE ROUTE 1 CHRYSLER DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER INSTRUCTED THE CONTACT TO STOP CALLING AND PROVIDED CASE NUMBER: 31318899. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Mfg Campaign: 11004078
Recall Date: Jul 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11004116
Recall Date: Jul 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11004116
Recall Date: Jul 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
LAST NIGHT, WHILE DRIVING APPROX 40MPH, OUR BRAND NEW 2017 PACIFICA LTD SHUT DOWN. THE ENGINE SUDDENLY, WITH NO WARNING, JUST STOPPED. THE DOT ABOVE THE 'D' (FOR DRIVE) STARTED FLASHING, AND A MESSAGE FLASHED: 'SHIFT TO P TO START.' WE CAME TO A STOP IN THE MIDDLE OF THE ROAD. I PUT IT IN PARK AND THEN WAS ABLE TO TURN IT BACK ON. I HAD BOTH HANDS ON THE WHEEL, SO I NEVER TOUCHED THE STARTER BUTTON. THE KEY FOB WAS IN MY PURSE, WHICH WAS NOT MOVED. THANKFULLY WE WERE NOT ON A HIGHWAY, SO NOBODY RAN INTO US. I DROPPED IT OFF AT THE DEALERSHIP THIS MORNING, AND THEY JUST TOLD ME THEY CANNOT RECREATE THE ERROR. WE'VE HAD IT FOR ABOUT 2 WEEKS, AND WE'VE DRIVEN IT 1500 MILES, MOSTLY HIGHWAY.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11004116
Recall Date: Jul 10, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11003783
Recall Date: Jul 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11003783
Recall Date: Jul 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
VEHICLE RANDOMLY SHUT OFF AT 60MPH ON ROUTE 70 WITH LOSS OF STEERING WHILE DIVING THROUGH A TUNNEL IN THE ROCKY MOUNTAINS. VAN HAD 7,500 MILES ON IT.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11003783
Recall Date: Jul 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS VEHICLE IS EQUIPPED WITH AN ENGINE SMART STOP FEATURE. MEANING IT WILL IT WILL SHUT OFF THE ENGINE WHILE AT A COMPLETE STOP. WHILE AT A STOP THE ENGINE DID SHUT OFF AS IT SHOULD. BUT THIS TIME THE VEHICLE CLUSTERED DISPLAYED A "PRESS BRAKE FOR DESIRED GEAR" MESSAGE". ALONG WITH A FLASHING BLUE LIGHT UNDER "D" INDICATOR UNDER THE SHIFT KNOB. IT WENT INTO PARK OR NEUTRAL ON ITS OWN. I SIMPLY PUT IT IN PARK AND BACK INTO DRIVE AND DROVE OFF. NOW I JUST DISABLE THE EMERGENCY SMART STOP OFF ON EVERY DRIVE FOR FEAR OF THIS HAPPENING AGAIN ...UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
THIS VEHICLE IS EQUIPPED WITH AN ENGINE SMART STOP FEATURE. MEANING IT WILL IT WILL SHUT OFF THE ENGINE WHILE AT A COMPLETE STOP. WHILE AT A STOP THE ENGINE DID SHUT OFF AS IT SHOULD. BUT THIS TIME THE VEHICLE CLUSTERED DISPLAYED A "PRESS BRAKE FOR DESIRED GEAR" MESSAGE". ALONG WITH A FLASHING BLUE LIGHT UNDER "D" INDICATOR UNDER THE SHIFT KNOB. IT WENT INTO PARK OR NEUTRAL ON ITS OWN. I SIMPLY PUT IT IN PARK AND BACK INTO DRIVE AND DROVE OFF. NOW I JUST DISABLE THE EMERGENCY SMART STOP OFF ON EVERY DRIVE FOR FEAR OF THIS HAPPENING AGAIN ...UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
THIS VEHICLE IS EQUIPPED WITH AN ENGINE SMART STOP FEATURE. MEANING IT WILL IT WILL SHUT OFF THE ENGINE WHILE AT A COMPLETE STOP. WHILE AT A STOP THE ENGINE DID SHUT OFF AS IT SHOULD. BUT THIS TIME THE VEHICLE CLUSTERED DISPLAYED A "PRESS BRAKE FOR DESIRED GEAR" MESSAGE". ALONG WITH A FLASHING BLUE LIGHT UNDER "D" INDICATOR UNDER THE SHIFT KNOB. IT WENT INTO PARK OR NEUTRAL ON ITS OWN. I SIMPLY PUT IT IN PARK AND BACK INTO DRIVE AND DROVE OFF. NOW I JUST DISABLE THE EMERGENCY SMART STOP OFF ON EVERY DRIVE FOR FEAR OF THIS HAPPENING AGAIN ...UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11003546
Recall Date: Jul 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Corrective Action:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Additional Notes:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Mfg Campaign: 11003478
Recall Date: Jul 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Corrective Action:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Additional Notes:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Mfg Campaign: 11003478
Recall Date: Jul 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Corrective Action:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Additional Notes:
THE VEHICLE HAS 950 MILES ON IT, A ROTATORY GEAR SHIFT KNOW, AND AN ELECTRONIC PARKING BRAKE. AT HOME I PARK THE VEHICLE ON A LEVEL SURFACE. I DO NOT ENGAGE THE PARKING BRAKE WHEN I LEAVE THE VEHICLE. ON QUITE A FEW OCCASIONS WHEN I ENTER THE VEHICLE AND TURN ON THE ENGINE, THE PARKING-BRAKE LIGHT COMES ON AND THE BRAKE IS ENGAGED EVEN THOUGH I DID NOT SET IT. FOR MOST OCCURRENCES, I CAN PRESS THE PARKING BRAKE BUTTON, AND THE LIGHT WILL GO OFF AND THE BRAKE WILL DISENGAGE. HOWEVER, ON SOME OCCASIONS, PRESSING THE BRAKE BUTTON GIVES NO RESPONSE. IF I TURN THE ENGINE OFF AND THEN BACK ON, THE BRAKE THEN DISENGAGES. A FEW TIMES I HAVE HAD TO TURN THE ENGINE ON AND OFF MORE THAN ONE TIME TO GET THE BRAKE DISENGAGED. A MORE SERIES PROBLEM WITH THE PARKING BRAKE IS THAT ON SEVERAL OCCASIONS THE BRAKE HAS SUDDENLY COME ON WHILE I AM DRIVING. THIS HAS OCCURRED WHEN I HAVE STARTED THE ENGINE AND DRIVEN ABOUT 100 FEET. IT HAS OCCURRED WHEN I AM MOVING FORWARD AND WHEN I AM BACKING UP. THE BRAKE SUDDENLY ENGAGES AND BRINGS THE VEHICLE TO AN ABRUPT HALT. ON THESE OCCASIONS PRESSING THE BRAKE BUTTON GAVE NO RESPONSE. I HAD TO TURN THE ENGINE OFF AND BACK ON. 7/5 I STOPPED AT A PHARMACY DRIVE-UP WINDOW, AND PUT THE VEHICLE INTO PARK. AFTER MY TRANSACTION, I ROTATED THE GEAR KNOB TO DRIVE, AND THE PARKING BRAKE LIGHT THEN WENT ON. I PRESSED THE BRAKE BUTTON MULTIPLE TIMES, AND THE LIGHT WOULD NOT GO OUT. I THEN TURNED THE ENGINE OFF AND BACK ON. (TO DO THIS I HAD TO HAVE PRESSURE ON THE BRAKE PEDAL.) WHEN I TURNED THE ENGINE BACK ON THE VEHICLE TOOK OFF AT SIGNIFICANT SPEED, AND I CRASHED INTO A STREET LIGHT POLE. WHEN A TOW TRUCK CAME TO GET THE VEHICLE THE TRUCK OPERATOR FOUND THAT THE VEHICLE GEAR KNOB WAS IN THE PARK GEAR. HE HAD A GOOD DEAL OF DIFFICULTY IN GETTING THE VEHICLE INTO NEUTRAL GEAR FOR THE TOWING PROCESS. HAVE PICTURES UPON REQUEST. .....UPDATED 11/03/17 *BF ..UPDATED 11/13/2017*JS ...UPDATED 11/17/17 *BF *JS *TR
Mfg Campaign: 11003478
Recall Date: Jul 6, 2017
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