Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE PASSENGER WAS ENTERING THROUGH THE PASSENGER SIDE SLIDING DOOR, THE DRIVER STARTED THE ENGINE AND THE SLIDING DOOR IMMEDIATELY REVERSED TO CLOSE, TRAPPING THE PASSENGER'S LEG AGAINST THE DOOR PANEL. THE DOOR WOULD NOT REVERSE DIRECTION AFTER MAKING CONTACT WITH THE PASSENGER'S LEG. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,598. UPDATED 10/25/17*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE PASSENGER WAS ENTERING THROUGH THE PASSENGER SIDE SLIDING DOOR, THE DRIVER STARTED THE ENGINE AND THE SLIDING DOOR IMMEDIATELY REVERSED TO CLOSE, TRAPPING THE PASSENGER'S LEG AGAINST THE DOOR PANEL. THE DOOR WOULD NOT REVERSE DIRECTION AFTER MAKING CONTACT WITH THE PASSENGER'S LEG. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,598. UPDATED 10/25/17*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE PASSENGER WAS ENTERING THROUGH THE PASSENGER SIDE SLIDING DOOR, THE DRIVER STARTED THE ENGINE AND THE SLIDING DOOR IMMEDIATELY REVERSED TO CLOSE, TRAPPING THE PASSENGER'S LEG AGAINST THE DOOR PANEL. THE DOOR WOULD NOT REVERSE DIRECTION AFTER MAKING CONTACT WITH THE PASSENGER'S LEG. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,598. UPDATED 10/25/17*LJ *JS
Mfg Campaign: 11020911
Recall Date: Aug 31, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11020966
Recall Date: Aug 31, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
ONLY A FEW THOUSAND MILES WITH THE VEHICLE, THE VEHICLE WOULD MAKE CLICKING NOISES AS I TURN THE VEHICLE (DOESN'T MATTER LEFT OR RIGHT). DEALER SERVICE DEPT CHECKED AND REPLACED DEFECTIVE RIGHT AXLE. AT 10K MILES, LEFT AXLE FAILURE. DEALER SERVICE DEPT CHECKED AND REPLACED A BROKEN LEFT AXLE. THIS BREAK ALSO CAUSED THE E-BRAKES TO NO LONGER ENGAGE AND WHILE THE CAR WAS IN PARK NO BRAKES WERE APPLIED THEREBY ALLOWING THE CAR TO CONTINUE ROLLING UNLESS YOUR FOOT WAS ON THE BRAKES OR A BLOCK OF WOOD IS PLACED AT THE TIRE TO PREVENT ROLLING. WHEN I SPOKE TO THE SERVICE REP, HE MENTIONED THAT FRONT AXLE FAILURE SEEMS TO BE COMMON IN THE PACIFICA. THIS NEARLY KILLED ME AND MY FAMILY. THANKFULLY WE WEREN'T STRUCK AS WE GOT STUCK MID LEFT TURN WITH OPPOSING TRAFFIC SPEEDING DOWNHILL. I DO NOT FEEL THIS VEHICLE IS SAFE AND FURTHER INVESTIGATION IS NECESSARY. HAD THIS HAD OCCURRED WHILE A CAR WAS COMING DOWNHILL, IN A BUSY INTERSECTION, OR AT HIGH SPEEDS ON THE FREEWAY, WE WOULD HAVE BEEN IN A MAJOR ACCIDENT. WE GOT LUCKY AND I NO LONGER FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE. ..UPDATED 10/30/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11020966
Recall Date: Aug 31, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY WIFE WAS DRIVING HER CAR DROPPING OUR DAUGHTERS OFF AT SOFTBALL PRACTICE AND HER SHUT OFF WHILE SHE WAS DRIVING. SHE HAD TO QUICKLY PULL OVER AND SHIFT BACK INTO PARK TO RESTART THE CAR...UPDATED 10/30/17 *BF UPDATED 11/9/2017*JS
Corrective Action:
MY WIFE WAS DRIVING HER CAR DROPPING OUR DAUGHTERS OFF AT SOFTBALL PRACTICE AND HER SHUT OFF WHILE SHE WAS DRIVING. SHE HAD TO QUICKLY PULL OVER AND SHIFT BACK INTO PARK TO RESTART THE CAR...UPDATED 10/30/17 *BF UPDATED 11/9/2017*JS
Additional Notes:
MY WIFE WAS DRIVING HER CAR DROPPING OUR DAUGHTERS OFF AT SOFTBALL PRACTICE AND HER SHUT OFF WHILE SHE WAS DRIVING. SHE HAD TO QUICKLY PULL OVER AND SHIFT BACK INTO PARK TO RESTART THE CAR...UPDATED 10/30/17 *BF UPDATED 11/9/2017*JS
Mfg Campaign: 11019457
Recall Date: Aug 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Corrective Action:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Additional Notes:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Mfg Campaign: 11016257
Recall Date: Aug 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Corrective Action:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Additional Notes:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Mfg Campaign: 11016257
Recall Date: Aug 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Corrective Action:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Additional Notes:
THE VEHICLE SUDDENLY APPEARED TO SHIFT INTO NEUTRAL, WHILE STILL IN "DRIVE", GOING APPROXIMATELY 40 MPH. THE ACCELERATOR WAS COMPLETELY UNRESPONSIVE AND DRIVER WAS UNABLE TO SHIFT INTO ANOTHER GEAR. THE VEHICLE REPEATEDLY SAID "NOT IN PARK" WHILE IN PARK, SHOWED THE REVERSE CAMERA WHILE IN DRIVE, AND WOULD NOT ACCELERATE WHEN IN DRIVE. FORTUNATELY THE DRIVER NOTICED THE CHECK ENGINE LIGHT HAD COME ON AND WAS PULLING INTO A GAS STATION WHEN THE UNRESPONSIVE ACCELERATOR OCCURRED, OTHERWISE A COLLISION WOULD MOST DEFINITELY HAVE HAPPENED. .UPDATED 10/25/17 *BF
Mfg Campaign: 11016257
Recall Date: Aug 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS
Corrective Action:
VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS
Additional Notes:
VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS
Mfg Campaign: 11015915
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS
Corrective Action:
VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS
Additional Notes:
VEHICLE SHUTDOWN: AS I APPROACHED A YIELD SIGN ON A SUBDIVISON STREET, I SLOWED TO A FEW MPH BEFORE ACCELERATING SLOWLY AGAIN. THE VEHICLE THEN LOST POWER AND STEERING (IT SHUTDOWN). I LOOKED AT MY DASH AND IT READ "VEHICLE MUST BE IN PARK TO START." I APPLIED THE BRAKE AND STOPPED WITHOUT BEING ABLE TO STEER. I THEN TURNED THE GEAR KNOB TO PARK AND RESTARTED THE VEHICLE AND WENT ON MY WAY. I AM THANKFUL THEIR WAS NO TRAFFIC AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT...UPDATED 10/30/17 *BF UPDATED 11/13/217*JS
Mfg Campaign: 11015915
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TOUCH SCREEN IS UNRESPONSIVE THREE FOURTHS OF THE TIME THAT I TRY IT. YOU ARE GOING TO MAKE ME PUT A SPECIFIC DATE HERE BUT THAT DOES NOT APPLY BECAUSE IT'S BEEN SINCE THE BEGINNING AND HERE I AM AND IT RIGHT NOW AND IT'S DOING IT AGAIN.
Corrective Action:
MY TOUCH SCREEN IS UNRESPONSIVE THREE FOURTHS OF THE TIME THAT I TRY IT. YOU ARE GOING TO MAKE ME PUT A SPECIFIC DATE HERE BUT THAT DOES NOT APPLY BECAUSE IT'S BEEN SINCE THE BEGINNING AND HERE I AM AND IT RIGHT NOW AND IT'S DOING IT AGAIN.
Additional Notes:
MY TOUCH SCREEN IS UNRESPONSIVE THREE FOURTHS OF THE TIME THAT I TRY IT. YOU ARE GOING TO MAKE ME PUT A SPECIFIC DATE HERE BUT THAT DOES NOT APPLY BECAUSE IT'S BEEN SINCE THE BEGINNING AND HERE I AM AND IT RIGHT NOW AND IT'S DOING IT AGAIN.
Mfg Campaign: 11016084
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD WIPERS CAN'T KEEP UP WITH THE RAIN! YOU ARE GOING TO ASK FOR A SPECIFIC DATE BUT IT'S BEEN SINCE THE BEGINNING.
Corrective Action:
THE WINDSHIELD WIPERS CAN'T KEEP UP WITH THE RAIN! YOU ARE GOING TO ASK FOR A SPECIFIC DATE BUT IT'S BEEN SINCE THE BEGINNING.
Additional Notes:
THE WINDSHIELD WIPERS CAN'T KEEP UP WITH THE RAIN! YOU ARE GOING TO ASK FOR A SPECIFIC DATE BUT IT'S BEEN SINCE THE BEGINNING.
Mfg Campaign: 11016085
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE DRIVER BACK ROW SEAT IS STUCK IN ONE POSITION AND WILL NOT WORK YOU WILL ASK ME FOR A DATE BUT RIGHT NOW I'M PULLED OVER ON THE SIDE OF THE ROAD TRYING TO GET MY SCREEN TO WORK FOR THE NAVIGATION AND I CAN'T SO I CANNOT TELL YOU MY DATE OF PURCHASE BUT THAT'S WHEN IT WAS. I AM PUTTING 07/01/2017 DOWN FOR THE DATE OF THIS BECAUSE I WOULD REALLY JUST LIKE TO GET HOME FROM OUT OF TOWN AT THIS POINT
Corrective Action:
THE DRIVER BACK ROW SEAT IS STUCK IN ONE POSITION AND WILL NOT WORK YOU WILL ASK ME FOR A DATE BUT RIGHT NOW I'M PULLED OVER ON THE SIDE OF THE ROAD TRYING TO GET MY SCREEN TO WORK FOR THE NAVIGATION AND I CAN'T SO I CANNOT TELL YOU MY DATE OF PURCHASE BUT THAT'S WHEN IT WAS. I AM PUTTING 07/01/2017 DOWN FOR THE DATE OF THIS BECAUSE I WOULD REALLY JUST LIKE TO GET HOME FROM OUT OF TOWN AT THIS POINT
Additional Notes:
THE DRIVER BACK ROW SEAT IS STUCK IN ONE POSITION AND WILL NOT WORK YOU WILL ASK ME FOR A DATE BUT RIGHT NOW I'M PULLED OVER ON THE SIDE OF THE ROAD TRYING TO GET MY SCREEN TO WORK FOR THE NAVIGATION AND I CAN'T SO I CANNOT TELL YOU MY DATE OF PURCHASE BUT THAT'S WHEN IT WAS. I AM PUTTING 07/01/2017 DOWN FOR THE DATE OF THIS BECAUSE I WOULD REALLY JUST LIKE TO GET HOME FROM OUT OF TOWN AT THIS POINT
Mfg Campaign: 11016086
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS
Corrective Action:
SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS
Additional Notes:
SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS
Mfg Campaign: 11016083
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS
Corrective Action:
SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS
Additional Notes:
SO MANY THINGS ARE DEFECTIVE ABOUT THIS VEHICLE. YESTERDAY THE ENGINE SHUT OFF WHILE I WAS DRIVING!..UPDATED 10/30/17 *BF UPDATED 11/13/2017*JS
Mfg Campaign: 11016083
Recall Date: Aug 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Corrective Action:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Additional Notes:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Mfg Campaign: 11015757
Recall Date: Aug 16, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Corrective Action:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Additional Notes:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Mfg Campaign: 11015757
Recall Date: Aug 16, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Corrective Action:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Additional Notes:
THIS CAR HAS HAD MULTIPLE STALLS, WHEREAS WHEN DRIVING, THE ENGINE WILL SHUT DOWN AND STEERING BE AFFECTED. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WITH MY CHILDREN IN THE CAR. THERE ARE NO WARNING SIGNS THAT THIS WILL HAPPEN, THE CAR JUST SUDDENLY BECOMES INOPERABLE. YOU HAVE TO PLACE IN PARK FOR 30 SECONDS AND THEN RESTART THE CAR. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. THE DIAGNOSTIC IS A FUEL PRESSURE SENSOR, BUT FURTHER RESEARCH INDICATES THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER MAY BE AWARE OF. ..UPDATED 10/25/17 *BF
Mfg Campaign: 11015757
Recall Date: Aug 16, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING THE VEHICLE AT A STEADY SPEED OF 40 MPH. THE ENGINE DIED, AND THE MESSAGE CONSOLE INDICATED THE VEHICLE MUST BE IN PARK TO START. THE GEARSHIFT WAS STILL IN DRIVE, BUT THE INDICATOR LIGHT SHOWING IT IN D WAS NOW FAST BLINKING. I PUT ON MY HAZARD LIGHTS AND COASTED AS SAFELY AS I COULD OUT OF TRAFFIC AND TO A SIDE ROAD. ONCE STOPPED, I PUT THE VEHICLE IN PARK AND STARTED IT. IT IDLED VERY ROUGHLY FOR 2-3 SECONDS AND DIED. I THEN WAITED ABOUT 10 SECONDS, STARTED IT AGAIN, AND THIS TIME IT SOUNDED TO OPERATE NORMALLY. NO ERROR INDICATORS DISPLAYED, AND THE DEALER SAID NO ERROR CODES REGISTERED. THIS SAME BEHAVIOR HAS BEEN REPORTED ON A MESSAGE FORUM BY DOZENS OF PACIFICA OWNERS. THE PROBLEM IS NOT RELIABLY REPRODUCIBLE AND PRODUCES NO SYSTEM ERRORS. A NUMBER OF REPORTS INDICATE MULTIPLE "GUESSES" FROM SERVICE TECHS AND CHRYSLER. MANY OF THOSE SAME INDIVIDUALS REPORT THE ISSUE HAPPENING AGAIN AFTERWARD. MY SERVICE TECHNICIAN CLAIMED THAT TSB 18 069 17 ADDRESSES THIS ISSUE AND FLASHED A SOFTWARE UPDATE FOR THE PCM. BECAUSE OF THE IRREGULARITY OF THE OCCURRENCE OF THE PROBLEM, I CAN'T KNOW IF IT IS RESOLVED, THOUGH IN 4 DAYS AND ABOUT 100 MILES IT HAS NOT HAPPENED YET AGAIN.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Corrective Action:
I WAS DRIVING THE VEHICLE AT A STEADY SPEED OF 40 MPH. THE ENGINE DIED, AND THE MESSAGE CONSOLE INDICATED THE VEHICLE MUST BE IN PARK TO START. THE GEARSHIFT WAS STILL IN DRIVE, BUT THE INDICATOR LIGHT SHOWING IT IN D WAS NOW FAST BLINKING. I PUT ON MY HAZARD LIGHTS AND COASTED AS SAFELY AS I COULD OUT OF TRAFFIC AND TO A SIDE ROAD. ONCE STOPPED, I PUT THE VEHICLE IN PARK AND STARTED IT. IT IDLED VERY ROUGHLY FOR 2-3 SECONDS AND DIED. I THEN WAITED ABOUT 10 SECONDS, STARTED IT AGAIN, AND THIS TIME IT SOUNDED TO OPERATE NORMALLY. NO ERROR INDICATORS DISPLAYED, AND THE DEALER SAID NO ERROR CODES REGISTERED. THIS SAME BEHAVIOR HAS BEEN REPORTED ON A MESSAGE FORUM BY DOZENS OF PACIFICA OWNERS. THE PROBLEM IS NOT RELIABLY REPRODUCIBLE AND PRODUCES NO SYSTEM ERRORS. A NUMBER OF REPORTS INDICATE MULTIPLE "GUESSES" FROM SERVICE TECHS AND CHRYSLER. MANY OF THOSE SAME INDIVIDUALS REPORT THE ISSUE HAPPENING AGAIN AFTERWARD. MY SERVICE TECHNICIAN CLAIMED THAT TSB 18 069 17 ADDRESSES THIS ISSUE AND FLASHED A SOFTWARE UPDATE FOR THE PCM. BECAUSE OF THE IRREGULARITY OF THE OCCURRENCE OF THE PROBLEM, I CAN'T KNOW IF IT IS RESOLVED, THOUGH IN 4 DAYS AND ABOUT 100 MILES IT HAS NOT HAPPENED YET AGAIN.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Additional Notes:
I WAS DRIVING THE VEHICLE AT A STEADY SPEED OF 40 MPH. THE ENGINE DIED, AND THE MESSAGE CONSOLE INDICATED THE VEHICLE MUST BE IN PARK TO START. THE GEARSHIFT WAS STILL IN DRIVE, BUT THE INDICATOR LIGHT SHOWING IT IN D WAS NOW FAST BLINKING. I PUT ON MY HAZARD LIGHTS AND COASTED AS SAFELY AS I COULD OUT OF TRAFFIC AND TO A SIDE ROAD. ONCE STOPPED, I PUT THE VEHICLE IN PARK AND STARTED IT. IT IDLED VERY ROUGHLY FOR 2-3 SECONDS AND DIED. I THEN WAITED ABOUT 10 SECONDS, STARTED IT AGAIN, AND THIS TIME IT SOUNDED TO OPERATE NORMALLY. NO ERROR INDICATORS DISPLAYED, AND THE DEALER SAID NO ERROR CODES REGISTERED. THIS SAME BEHAVIOR HAS BEEN REPORTED ON A MESSAGE FORUM BY DOZENS OF PACIFICA OWNERS. THE PROBLEM IS NOT RELIABLY REPRODUCIBLE AND PRODUCES NO SYSTEM ERRORS. A NUMBER OF REPORTS INDICATE MULTIPLE "GUESSES" FROM SERVICE TECHS AND CHRYSLER. MANY OF THOSE SAME INDIVIDUALS REPORT THE ISSUE HAPPENING AGAIN AFTERWARD. MY SERVICE TECHNICIAN CLAIMED THAT TSB 18 069 17 ADDRESSES THIS ISSUE AND FLASHED A SOFTWARE UPDATE FOR THE PCM. BECAUSE OF THE IRREGULARITY OF THE OCCURRENCE OF THE PROBLEM, I CAN'T KNOW IF IT IS RESOLVED, THOUGH IN 4 DAYS AND ABOUT 100 MILES IT HAS NOT HAPPENED YET AGAIN.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
Mfg Campaign: 11014899
Recall Date: Aug 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS
Corrective Action:
CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS
Additional Notes:
CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS
Mfg Campaign: 11014582
Recall Date: Aug 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS
Corrective Action:
CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS
Additional Notes:
CURRENT MILEAGE: 5560, MY VAN IS CURRENTLY IN SHOP FOR TRANSMISSION RELATED ISSUES FOR THE THIRD TIME. THE VEHICLE LOOSES ALL THE POWER ALL OF A SUDDEN IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAVE HAD THIS HAPPEN ON FOUR DIFFERENT OCCASIONS, COUPLE TIMES ON HIGHWAYS AND COUPLE TIMES ON CITY STREETS, HAVE TO PULL TO A SHOULDER IMMEDIATELY (GLAD I COULD). HAVE TO TRY 3 TO 4 TIMES TO START THE VEHICLE AND SOMETIMES EVEN HARD TO TURN THE DIAL TO GET THE VAN MOVING. ON MY FIRST VISIT TO THE DEALERSHIP THEY HAVE MENTIONS ITS TCM SOFTWARE ISSUE, SECOND VISIT THEY SAID IT WAS TCM LINE ISSUE, HAD TO ORDER PARTS AND GET IT FIXED, TOOK 10 DAYS. NOW THREE WEEKS LATER HAVE SIMILAR INCIDENTS HAPPEN AND NOW THE VAN IS BACK IN THE SHOP, THEY SAID THEY HAVE TO ORDER SMOOTHER PART IN REGARDS TO TRANSMISSION AND ITS ON BACK ORDER. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY WITH THIS VAN, I HAVE CALLED THE COMPANY AND INFORMED THEM ABOUT MY CONCERNS, I SEARCHED THROUGH THE WEB TO SEE IF THERE ARE OTHERS EXPERIENCING THE SAME ISSUE AND I HAVE SEEN QUITE A FEW OF THEM IN THE SAME BOAT. SEEMS LIKE A KNOWN ISSUE WITH THIS TRANSMISSION. NOT SURE OF THE DIRECTION I NEED TO GO IN THIS REGARDS.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS *JS
Mfg Campaign: 11014582
Recall Date: Aug 11, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury