Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NAVIGATION SYSTEM LOCKED UP IN TRAFFIC AND CAUSED A DISTRACTION CONTACTED FIAT CHRYSLER UCONNECT WAS TOLD THAT A UPDATE WAS NEEDED AND NEITHER THEY OR DEALER COULD AFFECT THE UPDATE TTHE SPECIALIST AT UCONNECT WAS KYM PHONE 8008266632 EXT 3024871 CASE 68253619
Corrective Action:
NAVIGATION SYSTEM LOCKED UP IN TRAFFIC AND CAUSED A DISTRACTION CONTACTED FIAT CHRYSLER UCONNECT WAS TOLD THAT A UPDATE WAS NEEDED AND NEITHER THEY OR DEALER COULD AFFECT THE UPDATE TTHE SPECIALIST AT UCONNECT WAS KYM PHONE 8008266632 EXT 3024871 CASE 68253619
Additional Notes:
NAVIGATION SYSTEM LOCKED UP IN TRAFFIC AND CAUSED A DISTRACTION CONTACTED FIAT CHRYSLER UCONNECT WAS TOLD THAT A UPDATE WAS NEEDED AND NEITHER THEY OR DEALER COULD AFFECT THE UPDATE TTHE SPECIALIST AT UCONNECT WAS KYM PHONE 8008266632 EXT 3024871 CASE 68253619
Mfg Campaign: 11287418
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING STICKS IN CURVES. IT STARTED ON TRIP TO FL IN EARLY NOVEMBER AND HAS CONTINUED WE HAD IT LINED UP AND TIRES ROTATED WHEN WE GOT BACK BUT IT CONTINUES AND IS GETTING WORSE.
Corrective Action:
STEERING STICKS IN CURVES. IT STARTED ON TRIP TO FL IN EARLY NOVEMBER AND HAS CONTINUED WE HAD IT LINED UP AND TIRES ROTATED WHEN WE GOT BACK BUT IT CONTINUES AND IS GETTING WORSE.
Additional Notes:
STEERING STICKS IN CURVES. IT STARTED ON TRIP TO FL IN EARLY NOVEMBER AND HAS CONTINUED WE HAD IT LINED UP AND TIRES ROTATED WHEN WE GOT BACK BUT IT CONTINUES AND IS GETTING WORSE.
Mfg Campaign: 11286455
Recall Date: Dec 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE STALLS WHEN STOPPING ON CITY STREET.
Corrective Action:
THE VEHICLE STALLS WHEN STOPPING ON CITY STREET.
Additional Notes:
THE VEHICLE STALLS WHEN STOPPING ON CITY STREET.
Mfg Campaign: 11282825
Recall Date: Nov 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB
Corrective Action:
MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB
Additional Notes:
MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB
Mfg Campaign: 11282920
Recall Date: Nov 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Corrective Action:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Additional Notes:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Mfg Campaign: 11282581
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Corrective Action:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Additional Notes:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Mfg Campaign: 11282581
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Corrective Action:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Additional Notes:
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB
Mfg Campaign: 11282581
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Corrective Action:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Additional Notes:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Mfg Campaign: 11282418
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Corrective Action:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Additional Notes:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Mfg Campaign: 11282418
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Corrective Action:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Additional Notes:
WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.
Mfg Campaign: 11282418
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.
Corrective Action:
MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.
Additional Notes:
MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.
Mfg Campaign: 11281717
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.
Corrective Action:
MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.
Additional Notes:
MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.
Mfg Campaign: 11281717
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.
Corrective Action:
CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.
Additional Notes:
CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.
Mfg Campaign: 11281365
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL LEAK.. WITH GASOLINE ODOR AND CHECK ENGINE LIGHT WITH CANNER CODE P0456, WHEN I START UP THE CAR.
Corrective Action:
FUEL LEAK.. WITH GASOLINE ODOR AND CHECK ENGINE LIGHT WITH CANNER CODE P0456, WHEN I START UP THE CAR.
Additional Notes:
FUEL LEAK.. WITH GASOLINE ODOR AND CHECK ENGINE LIGHT WITH CANNER CODE P0456, WHEN I START UP THE CAR.
Mfg Campaign: 11281463
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS FOLLOW UP TO COMPLAINT # 11279161 AND #11279427. WENT BY DEALERSHIP TODAY, THEY GAVE ME LIST OF CODES THEY FOUND PCM P152F, PCM P152E, ICS B210D16, ICS B21DD84, RFH C007700, ESM PP060700, DDM B21DD84, DDM B210C16, DDM B286015, PDM B21DD84, PDM B210C16, PDM B286015, MSMB21D21, PLGM B210D21, PLGM B21DD16, RCCC B219916, AND RCCC B21DD84. ALSO TOLD ME THEY WERE CHECKING TSB 08-099-18 REV A, SOMETHING TO DO WITH FRONT USB PORTS. I ALSO WAS TOLD WHEN THEY FIRST PLUGGED IN HAND HELD SCANNER IT SHOWED BAD AUXILIARY BATTERY. THEY DID FULL DIAGNOSTIC AND GOT ALL THESE CODES. STILL NOT SURE WHAT PROBLEM IS. MY OTHER QUESTION IS WHEN MY VEHICLE DIED NO OTHER LIGHTS CAME ON OTHER THAN THE ESS WARNING LIGHT. ALSO I HAVE NOT GOTTEN ANY OTHER WARNING LIGHTS WHEN ENGINE SHUT OFF.
Corrective Action:
THIS IS FOLLOW UP TO COMPLAINT # 11279161 AND #11279427. WENT BY DEALERSHIP TODAY, THEY GAVE ME LIST OF CODES THEY FOUND PCM P152F, PCM P152E, ICS B210D16, ICS B21DD84, RFH C007700, ESM PP060700, DDM B21DD84, DDM B210C16, DDM B286015, PDM B21DD84, PDM B210C16, PDM B286015, MSMB21D21, PLGM B210D21, PLGM B21DD16, RCCC B219916, AND RCCC B21DD84. ALSO TOLD ME THEY WERE CHECKING TSB 08-099-18 REV A, SOMETHING TO DO WITH FRONT USB PORTS. I ALSO WAS TOLD WHEN THEY FIRST PLUGGED IN HAND HELD SCANNER IT SHOWED BAD AUXILIARY BATTERY. THEY DID FULL DIAGNOSTIC AND GOT ALL THESE CODES. STILL NOT SURE WHAT PROBLEM IS. MY OTHER QUESTION IS WHEN MY VEHICLE DIED NO OTHER LIGHTS CAME ON OTHER THAN THE ESS WARNING LIGHT. ALSO I HAVE NOT GOTTEN ANY OTHER WARNING LIGHTS WHEN ENGINE SHUT OFF.
Additional Notes:
THIS IS FOLLOW UP TO COMPLAINT # 11279161 AND #11279427. WENT BY DEALERSHIP TODAY, THEY GAVE ME LIST OF CODES THEY FOUND PCM P152F, PCM P152E, ICS B210D16, ICS B21DD84, RFH C007700, ESM PP060700, DDM B21DD84, DDM B210C16, DDM B286015, PDM B21DD84, PDM B210C16, PDM B286015, MSMB21D21, PLGM B210D21, PLGM B21DD16, RCCC B219916, AND RCCC B21DD84. ALSO TOLD ME THEY WERE CHECKING TSB 08-099-18 REV A, SOMETHING TO DO WITH FRONT USB PORTS. I ALSO WAS TOLD WHEN THEY FIRST PLUGGED IN HAND HELD SCANNER IT SHOWED BAD AUXILIARY BATTERY. THEY DID FULL DIAGNOSTIC AND GOT ALL THESE CODES. STILL NOT SURE WHAT PROBLEM IS. MY OTHER QUESTION IS WHEN MY VEHICLE DIED NO OTHER LIGHTS CAME ON OTHER THAN THE ESS WARNING LIGHT. ALSO I HAVE NOT GOTTEN ANY OTHER WARNING LIGHTS WHEN ENGINE SHUT OFF.
Mfg Campaign: 11280509
Recall Date: Nov 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.
Corrective Action:
THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.
Additional Notes:
THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.
Mfg Campaign: 11279949
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.
Corrective Action:
THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.
Additional Notes:
THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.
Mfg Campaign: 11279949
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING AT 66 MILES AN HOUR THE ESS WARNING LIGHT CAME ON BUT NOTHING ELSE OCCURRED. STOPPED AT REST AREA, TURNED VEHICLE OFF. LET VEHICLE SIT FEW MINUTES RESTARTED VEHICLE BUT THE ESS STAYED ON WITH NO OTHER EFFECTS.
Corrective Action:
WHILE DRIVING AT 66 MILES AN HOUR THE ESS WARNING LIGHT CAME ON BUT NOTHING ELSE OCCURRED. STOPPED AT REST AREA, TURNED VEHICLE OFF. LET VEHICLE SIT FEW MINUTES RESTARTED VEHICLE BUT THE ESS STAYED ON WITH NO OTHER EFFECTS.
Additional Notes:
WHILE DRIVING AT 66 MILES AN HOUR THE ESS WARNING LIGHT CAME ON BUT NOTHING ELSE OCCURRED. STOPPED AT REST AREA, TURNED VEHICLE OFF. LET VEHICLE SIT FEW MINUTES RESTARTED VEHICLE BUT THE ESS STAYED ON WITH NO OTHER EFFECTS.
Mfg Campaign: 11279427
Recall Date: Nov 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.
Corrective Action:
HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.
Additional Notes:
HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.
Mfg Campaign: 11279161
Recall Date: Nov 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.
Corrective Action:
HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.
Additional Notes:
HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.
Mfg Campaign: 11279161
Recall Date: Nov 9, 2019
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