Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT BUBBLES FORMING ON EDGES OF HOOD
Corrective Action:
PAINT BUBBLES FORMING ON EDGES OF HOOD
Additional Notes:
PAINT BUBBLES FORMING ON EDGES OF HOOD
Mfg Campaign: 11195741
Recall Date: Apr 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN MY PACIFICA IS STATIONARY THE FOLLOWING DANGEROUS ACTION OCCURS EVERY TIME. WHEN THE TRANSMISSION IS PLACED IN PARK AND MY FOOT IS REMOVED FROM THE BRAKE PEDAL, THE CAR WILL ROLL BETWEEN 6 INCHED TO 1O INCHES. I HAVE BEEN TOLD BY TWO DIFFERENT CHRYSLER DEALER SERVICE DEPARTMENTS, "THAT IS NORMAL". I KNOW THAT THIS IS NOT NORMAL BECAUSE I HAVE TALKED TO AT LEAST THREE OWNERS OF THE SAME MAKE YEAR AND MODEL THAT TELL ME, THEIRS DOES NOT ROLL IN PARK. IN ADDITION I HAVE OWNED AT LEAST 2 DOZEN CARS, TRUCKS, AND RVS AND NONE OF THEM ROLL IN PARK. THE FIRST TIME I WAS STANDING AT THE REAR OF THE CAR TO GET SOMETHING OUT OF THE REAR AND THE CAR HIT ME AND MADE ME LOSE MY BALANCE. I HAVE BEEN PUSHED BY THE PASSENGER DOOR SEVERAL TIMES WHEN I GET OUT FIRST AFTER MY WIFE HAS PUT THE TRANSMISSION IN PARK BUT BEFORE SHE TAKES HER FOOT OFF THE BRAKE. I NOW TRY TO REMEMBER TO STEP AWAY FROM THE CAR AS SOON AS I EXIT. IN THE NEXT STEP IT SAYS WHEN DID THIS HAPPEN. I AM GOING TO USE TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY. IT HAS BEEN GOING ON FOR AT LEAST A YEAR MAYBE LONER. IT HAS BEEN LONG ENOUGH THAT I CAN NO-LONGER REMEMBER THE FIRST INCIDENT.
Corrective Action:
WHEN MY PACIFICA IS STATIONARY THE FOLLOWING DANGEROUS ACTION OCCURS EVERY TIME. WHEN THE TRANSMISSION IS PLACED IN PARK AND MY FOOT IS REMOVED FROM THE BRAKE PEDAL, THE CAR WILL ROLL BETWEEN 6 INCHED TO 1O INCHES. I HAVE BEEN TOLD BY TWO DIFFERENT CHRYSLER DEALER SERVICE DEPARTMENTS, "THAT IS NORMAL". I KNOW THAT THIS IS NOT NORMAL BECAUSE I HAVE TALKED TO AT LEAST THREE OWNERS OF THE SAME MAKE YEAR AND MODEL THAT TELL ME, THEIRS DOES NOT ROLL IN PARK. IN ADDITION I HAVE OWNED AT LEAST 2 DOZEN CARS, TRUCKS, AND RVS AND NONE OF THEM ROLL IN PARK. THE FIRST TIME I WAS STANDING AT THE REAR OF THE CAR TO GET SOMETHING OUT OF THE REAR AND THE CAR HIT ME AND MADE ME LOSE MY BALANCE. I HAVE BEEN PUSHED BY THE PASSENGER DOOR SEVERAL TIMES WHEN I GET OUT FIRST AFTER MY WIFE HAS PUT THE TRANSMISSION IN PARK BUT BEFORE SHE TAKES HER FOOT OFF THE BRAKE. I NOW TRY TO REMEMBER TO STEP AWAY FROM THE CAR AS SOON AS I EXIT. IN THE NEXT STEP IT SAYS WHEN DID THIS HAPPEN. I AM GOING TO USE TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY. IT HAS BEEN GOING ON FOR AT LEAST A YEAR MAYBE LONER. IT HAS BEEN LONG ENOUGH THAT I CAN NO-LONGER REMEMBER THE FIRST INCIDENT.
Additional Notes:
WHEN MY PACIFICA IS STATIONARY THE FOLLOWING DANGEROUS ACTION OCCURS EVERY TIME. WHEN THE TRANSMISSION IS PLACED IN PARK AND MY FOOT IS REMOVED FROM THE BRAKE PEDAL, THE CAR WILL ROLL BETWEEN 6 INCHED TO 1O INCHES. I HAVE BEEN TOLD BY TWO DIFFERENT CHRYSLER DEALER SERVICE DEPARTMENTS, "THAT IS NORMAL". I KNOW THAT THIS IS NOT NORMAL BECAUSE I HAVE TALKED TO AT LEAST THREE OWNERS OF THE SAME MAKE YEAR AND MODEL THAT TELL ME, THEIRS DOES NOT ROLL IN PARK. IN ADDITION I HAVE OWNED AT LEAST 2 DOZEN CARS, TRUCKS, AND RVS AND NONE OF THEM ROLL IN PARK. THE FIRST TIME I WAS STANDING AT THE REAR OF THE CAR TO GET SOMETHING OUT OF THE REAR AND THE CAR HIT ME AND MADE ME LOSE MY BALANCE. I HAVE BEEN PUSHED BY THE PASSENGER DOOR SEVERAL TIMES WHEN I GET OUT FIRST AFTER MY WIFE HAS PUT THE TRANSMISSION IN PARK BUT BEFORE SHE TAKES HER FOOT OFF THE BRAKE. I NOW TRY TO REMEMBER TO STEP AWAY FROM THE CAR AS SOON AS I EXIT. IN THE NEXT STEP IT SAYS WHEN DID THIS HAPPEN. I AM GOING TO USE TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY. IT HAS BEEN GOING ON FOR AT LEAST A YEAR MAYBE LONER. IT HAS BEEN LONG ENOUGH THAT I CAN NO-LONGER REMEMBER THE FIRST INCIDENT.
Mfg Campaign: 11195598
Recall Date: Apr 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR. THIS IS A REPEATED ISSUE WITH THIS VAN. WE FEEL THAT THIS COULD LEAD TO A BIGGER ISSUES THAT COULD CAUSE INJURY FROM AN ACCIDENT.
Corrective Action:
TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR. THIS IS A REPEATED ISSUE WITH THIS VAN. WE FEEL THAT THIS COULD LEAD TO A BIGGER ISSUES THAT COULD CAUSE INJURY FROM AN ACCIDENT.
Additional Notes:
TRANSMISSION SHIFTING ISSUE. VEHICLE WAS AT A COMPLETE STOP. WHEN ACCELERATION FROM STOP AND MAKING A RIGHT TURN , THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND BACK INTO GEAR. THIS CAUSED A VIOLENT MOTION IN THE CAR. THIS IS A REPEATED ISSUE WITH THIS VAN. WE FEEL THAT THIS COULD LEAD TO A BIGGER ISSUES THAT COULD CAUSE INJURY FROM AN ACCIDENT.
Mfg Campaign: 11195637
Recall Date: Apr 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEAT BELT ON THE PASSENGER SIDE IN THE SECOND ROW SEAT FAILS TO LATCH WHEN YOU TRY TO BUCKLE IT. IT WAS WORKING PROPERLY AND HAS SUDDENLY FAILED TO LATCH ON ITS OWN. THE VEHICLE HAS 37K MILES. *DT *AS *DT *TR
Corrective Action:
THE SEAT BELT ON THE PASSENGER SIDE IN THE SECOND ROW SEAT FAILS TO LATCH WHEN YOU TRY TO BUCKLE IT. IT WAS WORKING PROPERLY AND HAS SUDDENLY FAILED TO LATCH ON ITS OWN. THE VEHICLE HAS 37K MILES. *DT *AS *DT *TR
Additional Notes:
THE SEAT BELT ON THE PASSENGER SIDE IN THE SECOND ROW SEAT FAILS TO LATCH WHEN YOU TRY TO BUCKLE IT. IT WAS WORKING PROPERLY AND HAS SUDDENLY FAILED TO LATCH ON ITS OWN. THE VEHICLE HAS 37K MILES. *DT *AS *DT *TR
Mfg Campaign: 11195297
Recall Date: Apr 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
Corrective Action:
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
Additional Notes:
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
Mfg Campaign: 11194731
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
Corrective Action:
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
Additional Notes:
I WAS IN A ACCIDENT AND THE OTHER DRIVER WAS AT FAULT. MY PASSENGER SIDE GOT HIT GOING 65 AND THE CHEVY TRUCK RAN INTO TO US FAILING TO SLOW DOWN TO THERE LANE ENDING AND HIT MY PASSENGER SIDE AND THE SIDE OF THE VAN NONE OF MY SIDE AIR BAGS WENT OFF AND SHE WAS GOING FULL SPEED WHEN HITTING US. I WAS ALSO SEEN IN THE HOSPITAL DUE TO BEING PREGNANT.
Mfg Campaign: 11194731
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I AM CLEARLY HAVING A SHIFTING GEAR ISSUES. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED, IT HAPPENS BETWEEN 15 AND 18 MPH. THE PROBLEM IS VERY RANDOM. THIS CONDITION MY ONLY HAPPEN ONCE A MONTH OR IT COULD BE SEVERAL TIMES IN A ROW. I HAVE TAKEN THE CAR IN SEVERAL TIMES. THEY DID A SOFTWARE TRANSMISSION UPDATE. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN ON APRIL 3, 2019 AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I ALSO DRIVE THE CAR THE NEXT DAY WITH THE DEALER'S SERVICE REP. IT DID HAVE A SLIGHT LOOSE OF POWER BETWEEN 1ST AND 2ND GEAR BUT WE COULD NOT GET TO REPEAT THE HARD JERKING CONDITION THAT I WAS COMPLAINING ABOUT. THE DEALER CHECK WITH CHRYSLER AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE A REPAIR SOLUTION AT THIS TIME. THANKS CHRYSLER!
Corrective Action:
I AM CLEARLY HAVING A SHIFTING GEAR ISSUES. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED, IT HAPPENS BETWEEN 15 AND 18 MPH. THE PROBLEM IS VERY RANDOM. THIS CONDITION MY ONLY HAPPEN ONCE A MONTH OR IT COULD BE SEVERAL TIMES IN A ROW. I HAVE TAKEN THE CAR IN SEVERAL TIMES. THEY DID A SOFTWARE TRANSMISSION UPDATE. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN ON APRIL 3, 2019 AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I ALSO DRIVE THE CAR THE NEXT DAY WITH THE DEALER'S SERVICE REP. IT DID HAVE A SLIGHT LOOSE OF POWER BETWEEN 1ST AND 2ND GEAR BUT WE COULD NOT GET TO REPEAT THE HARD JERKING CONDITION THAT I WAS COMPLAINING ABOUT. THE DEALER CHECK WITH CHRYSLER AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE A REPAIR SOLUTION AT THIS TIME. THANKS CHRYSLER!
Additional Notes:
I AM CLEARLY HAVING A SHIFTING GEAR ISSUES. I AM GETTING A MAJOR KICK IN THE SHIFTING DURING LOW SPEED, IT HAPPENS BETWEEN 15 AND 18 MPH. THE PROBLEM IS VERY RANDOM. THIS CONDITION MY ONLY HAPPEN ONCE A MONTH OR IT COULD BE SEVERAL TIMES IN A ROW. I HAVE TAKEN THE CAR IN SEVERAL TIMES. THEY DID A SOFTWARE TRANSMISSION UPDATE. THIS DID NOT FIX THE ISSUE. I TOOK IT IN AGAIN ON APRIL 3, 2019 AND THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE. I ALSO DRIVE THE CAR THE NEXT DAY WITH THE DEALER'S SERVICE REP. IT DID HAVE A SLIGHT LOOSE OF POWER BETWEEN 1ST AND 2ND GEAR BUT WE COULD NOT GET TO REPEAT THE HARD JERKING CONDITION THAT I WAS COMPLAINING ABOUT. THE DEALER CHECK WITH CHRYSLER AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE A REPAIR SOLUTION AT THIS TIME. THANKS CHRYSLER!
Mfg Campaign: 11194352
Recall Date: Apr 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Corrective Action:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Additional Notes:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Mfg Campaign: 11194051
Recall Date: Apr 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Corrective Action:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Additional Notes:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Mfg Campaign: 11194051
Recall Date: Apr 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Corrective Action:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Additional Notes:
WHEN ACCELERATING THE VAN JERKS THEN PICKS UP MORE SPEED. SOMETIMES WHEN PRESSING THE GAS PEDAL FROM PARK IT TAKES A WHILE TO START MOVING. THE SHIFTER GETS SUCK AND THE DOESNT GET OFF THE EMERGENCY BRAKE.
Mfg Campaign: 11194051
Recall Date: Apr 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL PRESSURE SENSOR NEEDS REPLACING. CAR HAS 36,648 MILES
Corrective Action:
FUEL PRESSURE SENSOR NEEDS REPLACING. CAR HAS 36,648 MILES
Additional Notes:
FUEL PRESSURE SENSOR NEEDS REPLACING. CAR HAS 36,648 MILES
Mfg Campaign: 11194069
Recall Date: Apr 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Corrective Action:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Additional Notes:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Mfg Campaign: 11193779
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Corrective Action:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Additional Notes:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Mfg Campaign: 11193779
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Corrective Action:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Additional Notes:
THE FCW DOESN'T SEEM TO WORK ALL THE TIME. THE TWO YEARS THAT I HAVE OWNED IT IT HAS ONLY ACTIVATED MAYBE THREE TIMES. BUT WHAT I'M CONCERNED ABOUT IS THE TWO TIMES I REALLY NEEDED IT IT WORKED JUST THE OPPOSITE IT GAVE ME NO BRAKES AND NO WARNING AND I HAD TO TURN ONTO THE SIDE OF THE ROAD GOING AROUND CARS AND WHEN I REPLIED THE BRAKES THEY WORKED. LUCKILY I AVOIDED A CRASH AND THERE WERE NO OBSTACLES ON THE SIDE OF THE ROAD. I HAVE HAD IT IN TWICE FOR RECALLS AND TOLD THEM ABOUT IT, NOTHING. SINCE IT JUST HAPPENED A SECOND TIME I'M TAKING IT TO ANOTHER DEALER I HAVE NO CONFIDENCE IN A SOLUTION.THO. THIS VAN HAS ABOUT 46 MINOR NON SAFETY RELATED PROBLEMS.ALSO. I HAD JUST TURNED OFF THE FREEWAY AND THE BRAKES TOOK THE CRUISE OFF BUT WHEN I APPROACHED THE STOPPED CARS THERE WAS NO BRAKES.AND NO WARNING TO BRAKE.AND NO CAR APPLIED BRAKING AS REQUIRED BY THE FCW SYSTEM.AS IT IS SUPPOSED TO STOP YOU.
Mfg Campaign: 11193779
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TAKING OFF FROM A COMPLETE STOP - AFTER CAR IS WARMED UP - AT A LOW SPEED, CAR IS UNABLE TO SHIFT FROM 1ST AND WHEN IT FINALLY DOES IT SHIFTS SO HARD, JARRING THE CAR, THAT IT FEELS LIKE ANOTHER VEHICLE HAS HIT US FROM BEHIND. USUALLY HAPPENS AT SPEEDS BETWEEN 10-20 MPH. HAPPENS A FEW TIMES A WEEK BUT I CANNOT RECREATE IT ON DEMAND - WHICH IS WHAT THE SERVICE DEPT WOULD LIKE. I HAVE 9000 MILES ON MY VAN AND HAS BEEN HAPPENING INTERMITTENTLY SINCE I PURCHASED IT.
Corrective Action:
WHEN TAKING OFF FROM A COMPLETE STOP - AFTER CAR IS WARMED UP - AT A LOW SPEED, CAR IS UNABLE TO SHIFT FROM 1ST AND WHEN IT FINALLY DOES IT SHIFTS SO HARD, JARRING THE CAR, THAT IT FEELS LIKE ANOTHER VEHICLE HAS HIT US FROM BEHIND. USUALLY HAPPENS AT SPEEDS BETWEEN 10-20 MPH. HAPPENS A FEW TIMES A WEEK BUT I CANNOT RECREATE IT ON DEMAND - WHICH IS WHAT THE SERVICE DEPT WOULD LIKE. I HAVE 9000 MILES ON MY VAN AND HAS BEEN HAPPENING INTERMITTENTLY SINCE I PURCHASED IT.
Additional Notes:
WHEN TAKING OFF FROM A COMPLETE STOP - AFTER CAR IS WARMED UP - AT A LOW SPEED, CAR IS UNABLE TO SHIFT FROM 1ST AND WHEN IT FINALLY DOES IT SHIFTS SO HARD, JARRING THE CAR, THAT IT FEELS LIKE ANOTHER VEHICLE HAS HIT US FROM BEHIND. USUALLY HAPPENS AT SPEEDS BETWEEN 10-20 MPH. HAPPENS A FEW TIMES A WEEK BUT I CANNOT RECREATE IT ON DEMAND - WHICH IS WHAT THE SERVICE DEPT WOULD LIKE. I HAVE 9000 MILES ON MY VAN AND HAS BEEN HAPPENING INTERMITTENTLY SINCE I PURCHASED IT.
Mfg Campaign: 11193784
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
Corrective Action:
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
Additional Notes:
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
Mfg Campaign: 11193304
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
Corrective Action:
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
Additional Notes:
PROBLEMA CON EN TAPN DE GASOLINA SE ACTIVO LA LUZ DE CHECK ENGINE SE DETECTO EL PROBLEMA DE FUGA DE AIRE EN LA LNEAS DE GASOLINA , TAMBIN CON LO ELCTRICO MARCA QUE NO EST LA LLAVE DENTRO DE LA UNIDAD CUANDO S EST Y NO DESAPARECE EL MENSAJE AN CONDUCIENDO EL VEHCULO, ESTO PASA CADA VEZ QUE SE BAJA ALGUIEN DE LA UNIDAD GRACIAS
Mfg Campaign: 11193304
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE IN MOTION ON CITY STREET THE ENGINE CAUGHT ON FIRE SHORTLY AFTER DEALER SERVICE. *DT CONSUMER'S WIFE NOTICED SMOKE COMING FROM THE ENGINE/HOOD AND THEN FLAMES. CONSUMER STATED CHECK ENGINE LIGHT WAS ON SO CONSUMER TOOK THE CAR IN. SERVICE REPORT MENTIONS REPLACING THE FUEL PRESSURE SENSOR AND STEPS TAKEN.*JB
Corrective Action:
WHILE IN MOTION ON CITY STREET THE ENGINE CAUGHT ON FIRE SHORTLY AFTER DEALER SERVICE. *DT CONSUMER'S WIFE NOTICED SMOKE COMING FROM THE ENGINE/HOOD AND THEN FLAMES. CONSUMER STATED CHECK ENGINE LIGHT WAS ON SO CONSUMER TOOK THE CAR IN. SERVICE REPORT MENTIONS REPLACING THE FUEL PRESSURE SENSOR AND STEPS TAKEN.*JB
Additional Notes:
WHILE IN MOTION ON CITY STREET THE ENGINE CAUGHT ON FIRE SHORTLY AFTER DEALER SERVICE. *DT CONSUMER'S WIFE NOTICED SMOKE COMING FROM THE ENGINE/HOOD AND THEN FLAMES. CONSUMER STATED CHECK ENGINE LIGHT WAS ON SO CONSUMER TOOK THE CAR IN. SERVICE REPORT MENTIONS REPLACING THE FUEL PRESSURE SENSOR AND STEPS TAKEN.*JB
Mfg Campaign: 11193252
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE AUTOMATIC START STOP ICON RANDOMLY COMES ON AND MAKES IT HARD TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON TOOK IT INTO CHRYSLER FOR REPAIRS AND THREE DAYS LATER IT STARTED AGAIN WITH THE AUTOMATIC START STOP ICON SHOWING UP. THE VEHICLE IS MOVING WHEN THIS ICON COMES ON AND IS IN MOTION. IT ALL STARTED AFTER I TOOK IT IN FOR A VEHICLE RECALL AND THEY SAID THEY FIXED IT. I AM UNSURE OF THE RECALL DATE BUT I PURCHASED THE CAR IN DEC OF 2017 AND HAVE TAKEN IT IN MULTIPLE TIMES. IT HAS ONLY 19400 MILES ON IT.
Corrective Action:
THE AUTOMATIC START STOP ICON RANDOMLY COMES ON AND MAKES IT HARD TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON TOOK IT INTO CHRYSLER FOR REPAIRS AND THREE DAYS LATER IT STARTED AGAIN WITH THE AUTOMATIC START STOP ICON SHOWING UP. THE VEHICLE IS MOVING WHEN THIS ICON COMES ON AND IS IN MOTION. IT ALL STARTED AFTER I TOOK IT IN FOR A VEHICLE RECALL AND THEY SAID THEY FIXED IT. I AM UNSURE OF THE RECALL DATE BUT I PURCHASED THE CAR IN DEC OF 2017 AND HAVE TAKEN IT IN MULTIPLE TIMES. IT HAS ONLY 19400 MILES ON IT.
Additional Notes:
THE AUTOMATIC START STOP ICON RANDOMLY COMES ON AND MAKES IT HARD TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON TOOK IT INTO CHRYSLER FOR REPAIRS AND THREE DAYS LATER IT STARTED AGAIN WITH THE AUTOMATIC START STOP ICON SHOWING UP. THE VEHICLE IS MOVING WHEN THIS ICON COMES ON AND IS IN MOTION. IT ALL STARTED AFTER I TOOK IT IN FOR A VEHICLE RECALL AND THEY SAID THEY FIXED IT. I AM UNSURE OF THE RECALL DATE BUT I PURCHASED THE CAR IN DEC OF 2017 AND HAVE TAKEN IT IN MULTIPLE TIMES. IT HAS ONLY 19400 MILES ON IT.
Mfg Campaign: 11192281
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WHEN ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT (6200 S TRANSIT RD, LOCKPORT, NY 14094, (716) 239-4769) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WHEN ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT (6200 S TRANSIT RD, LOCKPORT, NY 14094, (716) 239-4769) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WHEN ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT (6200 S TRANSIT RD, LOCKPORT, NY 14094, (716) 239-4769) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR
Mfg Campaign: 11191614
Recall Date: Mar 26, 2019
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