Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING TOWARDS THE SUN, THE CONTACT ATTEMPTED TO LOWER THE SUN VISOR; HOWEVER, THE SUPPORT SCREW FOR THE SUN VISOR BECAME LOOSE AND DISLODGED. THE CONTACT STATED THAT HIS VISION BECAME OBSTRUCTED. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501) WHERE IT WAS DIAGNOSED THAT THE SCREW HOLE WAS STRIPPED, WHICH CAUSED THE FAILURE. A NEW VISOR SCREW WAS INSTALLED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING TOWARDS THE SUN, THE CONTACT ATTEMPTED TO LOWER THE SUN VISOR; HOWEVER, THE SUPPORT SCREW FOR THE SUN VISOR BECAME LOOSE AND DISLODGED. THE CONTACT STATED THAT HIS VISION BECAME OBSTRUCTED. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501) WHERE IT WAS DIAGNOSED THAT THE SCREW HOLE WAS STRIPPED, WHICH CAUSED THE FAILURE. A NEW VISOR SCREW WAS INSTALLED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING TOWARDS THE SUN, THE CONTACT ATTEMPTED TO LOWER THE SUN VISOR; HOWEVER, THE SUPPORT SCREW FOR THE SUN VISOR BECAME LOOSE AND DISLODGED. THE CONTACT STATED THAT HIS VISION BECAME OBSTRUCTED. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501) WHERE IT WAS DIAGNOSED THAT THE SCREW HOLE WAS STRIPPED, WHICH CAUSED THE FAILURE. A NEW VISOR SCREW WAS INSTALLED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11185887
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
Corrective Action:
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
Additional Notes:
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
Mfg Campaign: 11185951
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
Corrective Action:
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
Additional Notes:
OUR PACIFICA ROUGHLY JOLTS FORWARD WHEN ACCELERATING TO ABOUT 15MPH JUST AFTER BEING STOPPED. IT FEELS LIKE BEING HIT HARD FROM BEHIND. IT HAS BEEN AN ONGOING ISSUE FOR OVER 9 MONTHS NOW. I HAVE YOUNG CHILDREN IN THE CAR AND IT IS VERY SCARY.
Mfg Campaign: 11185951
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED MY VEHICLE YESTERDAY EVENING (3/09/19) AND LEFT THE DEALERSHIP TO GO GRAB DINNER ABOUT 1/2 MILE AWAY. WHILE SITTING AND WAITING ON OUR FOOD MY CAR LOST ALL POWER THEN TURNED RIGHT BACK ON BY ITSELF. UNFORTUNATELY THE DEALERSHIP WAS ALREADY CLOSED AS WE HAD BEEN THERE 30-45 MIN AFTER THIER CLOSING TIME AND EVERYONE LEFT AT THE SAME TIME WE DID SO I COULD NOT GO BACK IMMEDIATELY. WE DROVE THE VAN HOME (1HR AWAY) THEN THIS MORNING ON OUR WAY TO CHURCH I HAD 3 MORE OF THESE INCIDENTS. IT HAPPENED ONCE WHILE STOPPED AND 2 MORE TIMES WHILE DRIVING AT 20-40 MPH. WE NOW HAVE A SERVICE LIGHT (A!) COMING ON AND IT SAYS STOP/START UNAVAILABLE.
Corrective Action:
I PURCHASED MY VEHICLE YESTERDAY EVENING (3/09/19) AND LEFT THE DEALERSHIP TO GO GRAB DINNER ABOUT 1/2 MILE AWAY. WHILE SITTING AND WAITING ON OUR FOOD MY CAR LOST ALL POWER THEN TURNED RIGHT BACK ON BY ITSELF. UNFORTUNATELY THE DEALERSHIP WAS ALREADY CLOSED AS WE HAD BEEN THERE 30-45 MIN AFTER THIER CLOSING TIME AND EVERYONE LEFT AT THE SAME TIME WE DID SO I COULD NOT GO BACK IMMEDIATELY. WE DROVE THE VAN HOME (1HR AWAY) THEN THIS MORNING ON OUR WAY TO CHURCH I HAD 3 MORE OF THESE INCIDENTS. IT HAPPENED ONCE WHILE STOPPED AND 2 MORE TIMES WHILE DRIVING AT 20-40 MPH. WE NOW HAVE A SERVICE LIGHT (A!) COMING ON AND IT SAYS STOP/START UNAVAILABLE.
Additional Notes:
I PURCHASED MY VEHICLE YESTERDAY EVENING (3/09/19) AND LEFT THE DEALERSHIP TO GO GRAB DINNER ABOUT 1/2 MILE AWAY. WHILE SITTING AND WAITING ON OUR FOOD MY CAR LOST ALL POWER THEN TURNED RIGHT BACK ON BY ITSELF. UNFORTUNATELY THE DEALERSHIP WAS ALREADY CLOSED AS WE HAD BEEN THERE 30-45 MIN AFTER THIER CLOSING TIME AND EVERYONE LEFT AT THE SAME TIME WE DID SO I COULD NOT GO BACK IMMEDIATELY. WE DROVE THE VAN HOME (1HR AWAY) THEN THIS MORNING ON OUR WAY TO CHURCH I HAD 3 MORE OF THESE INCIDENTS. IT HAPPENED ONCE WHILE STOPPED AND 2 MORE TIMES WHILE DRIVING AT 20-40 MPH. WE NOW HAVE A SERVICE LIGHT (A!) COMING ON AND IT SAYS STOP/START UNAVAILABLE.
Mfg Campaign: 11185669
Recall Date: Mar 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Corrective Action:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Additional Notes:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Mfg Campaign: 11184449
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Corrective Action:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Additional Notes:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Mfg Campaign: 11184449
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Corrective Action:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Additional Notes:
2017 PACIFICA CONTINUES AFTER MULTIPLE ATTEMPTS TO REPAIR TO DROP/SLIP OUT OF GEAR WHILE DRIVING WITH NO WARNING AND THEN SUDDENLY THRUSTS BACK INTO GEAR CAUSING THE ENTIRE CAR TO JERK FORWARD AS THOUGH WE HAVE BEEN HIT FROM BEHIND. THESE ISSUES HAPPEN UNDER 20MPH AND THERE IS NO WAY TO CONTROL WHAT IS HAPPENING. OUR NECKS ARE FORCED FORWARD AND THE SUDDEN SHOCK OF THE MOVEMENT FORWARD IS NOT POSSIBLE TO STOP. THE PROBLEM BEGAN IN DECEMBER OF 2017 AND AFTER 4-5 VISITS TO THE SERVICE I STILL HAVE NO RESOLUTION 2 YEARS LATER.
Mfg Campaign: 11184449
Recall Date: Mar 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
Corrective Action:
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
Additional Notes:
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
Mfg Campaign: 11183996
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
Corrective Action:
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
Additional Notes:
THE PACIFIACA WILL STALL ON YOU IIN THE MIDDLE OF TRAFFIC WHILE YOUR DRIVING IT WHICH CAN CAUSE A SERIOUSLY BAD ACCIDENT. AND WHEN IT DO THIS THEN IT TAKE OFF WHICH CAN CAUSE YOU TO HURT SOMEONE AS WELL. VERY UNSAFE I'VE TAKEN IT IN DO THE DEALERSHIP WHERE I PURCHASE IT THEY SAID IT WAS RECALL THIS THE 4X I TAKEN IT IN FOR THE SAME THING. NOW THE REAR DOORS FROM TIME TO TIME WILL OPEN. AS OF TODAY I ONLY HAVE CAN USE ONE REAR DOOR THE OTHER DOOR DO OT OPEN AT ALL. I'M TERRIFY OF DRIVNG THIS VAN. I'VE HAVE SPOKEN TOO SEVERAL OTHER OWNERS WHO'S ALSO GOING THROUGHT THE SAME THING WILL SOMEONE PLEASE LOOK INTO THE PACFICIA MORE CLOSELY THISNIS A DEATH TRAP.
Mfg Campaign: 11183996
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING AT VARIOUS SPEEDS CAR WILL STALL AND THEN SLAM INTO GEAR AND IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND - HAVE HAD THE RECALL DONE THAT WAS TO FIX THIS PROBLEM BUT IT IS HAPPENING AGAIN NOW WITH MORE FREQUENCY. VERY SCARY WHEN IT OCCURS.
Corrective Action:
WHEN DRIVING AT VARIOUS SPEEDS CAR WILL STALL AND THEN SLAM INTO GEAR AND IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND - HAVE HAD THE RECALL DONE THAT WAS TO FIX THIS PROBLEM BUT IT IS HAPPENING AGAIN NOW WITH MORE FREQUENCY. VERY SCARY WHEN IT OCCURS.
Additional Notes:
WHEN DRIVING AT VARIOUS SPEEDS CAR WILL STALL AND THEN SLAM INTO GEAR AND IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND - HAVE HAD THE RECALL DONE THAT WAS TO FIX THIS PROBLEM BUT IT IS HAPPENING AGAIN NOW WITH MORE FREQUENCY. VERY SCARY WHEN IT OCCURS.
Mfg Campaign: 11183201
Recall Date: Feb 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE UCONNECT SYSTEM HAS GONE OUT IN MY CAR ( SCREEN GOES BLACK) OVER A DOZEN TIMES IN 2 YEARS. WE ARE UNABLE TO USE FEATURES SUCH AS BACKUP CAM, TEMP CONTOLS, NAVIGATION, RADIO ETC. IT HAS BEEN TO THE DEALER 6 TIMES AND NO PERMANENT FIX HAS BEEN FOUND. LAST WEEK I RE-SET THE FUSE IN ORDER TO GET IT TO WORK.
Corrective Action:
THE UCONNECT SYSTEM HAS GONE OUT IN MY CAR ( SCREEN GOES BLACK) OVER A DOZEN TIMES IN 2 YEARS. WE ARE UNABLE TO USE FEATURES SUCH AS BACKUP CAM, TEMP CONTOLS, NAVIGATION, RADIO ETC. IT HAS BEEN TO THE DEALER 6 TIMES AND NO PERMANENT FIX HAS BEEN FOUND. LAST WEEK I RE-SET THE FUSE IN ORDER TO GET IT TO WORK.
Additional Notes:
THE UCONNECT SYSTEM HAS GONE OUT IN MY CAR ( SCREEN GOES BLACK) OVER A DOZEN TIMES IN 2 YEARS. WE ARE UNABLE TO USE FEATURES SUCH AS BACKUP CAM, TEMP CONTOLS, NAVIGATION, RADIO ETC. IT HAS BEEN TO THE DEALER 6 TIMES AND NO PERMANENT FIX HAS BEEN FOUND. LAST WEEK I RE-SET THE FUSE IN ORDER TO GET IT TO WORK.
Mfg Campaign: 11182730
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11182367
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND JERKED VIOLENTLY. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST FIVE TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THEY WOULD CHANGE THE OIL AND UPDATE THE COMPUTER SOFTWARE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11182367
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (INTERSTATE 35, FORT WORTH, TX) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (INTERSTATE 35, FORT WORTH, TX) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2017 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER (INTERSTATE 35, FORT WORTH, TX) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND WAS RETURNED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 11181092
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS AT A COMPLETE STOP AT A STOP SIGN, TOOK A RIGHT TURN AND THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR, THEN SHIFTED HARD BACK INTO GEAR. THIS OCCURRED AT APPROXIMATELY 13 MPH.
Corrective Action:
VEHICLE WAS AT A COMPLETE STOP AT A STOP SIGN, TOOK A RIGHT TURN AND THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR, THEN SHIFTED HARD BACK INTO GEAR. THIS OCCURRED AT APPROXIMATELY 13 MPH.
Additional Notes:
VEHICLE WAS AT A COMPLETE STOP AT A STOP SIGN, TOOK A RIGHT TURN AND THE VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR, THEN SHIFTED HARD BACK INTO GEAR. THIS OCCURRED AT APPROXIMATELY 13 MPH.
Mfg Campaign: 11181153
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS AT A COMPLETE STOP. ACCELERATED VEHICLE FROM A STOP WHILE MAKING A RIGHT HAND TURN ONTO A HIGHWAY. VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND VIOLENTLY WENT BACK INTO GEAR. THIS HAPPENED AT 12 MPH
Corrective Action:
VEHICLE WAS AT A COMPLETE STOP. ACCELERATED VEHICLE FROM A STOP WHILE MAKING A RIGHT HAND TURN ONTO A HIGHWAY. VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND VIOLENTLY WENT BACK INTO GEAR. THIS HAPPENED AT 12 MPH
Additional Notes:
VEHICLE WAS AT A COMPLETE STOP. ACCELERATED VEHICLE FROM A STOP WHILE MAKING A RIGHT HAND TURN ONTO A HIGHWAY. VEHICLE ACTED LIKE IT SLIPPED OUT OF GEAR AND VIOLENTLY WENT BACK INTO GEAR. THIS HAPPENED AT 12 MPH
Mfg Campaign: 11181162
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ACCELERATING IN THE VEHICLE TO HIGHWAY SPEEDS WHEN THE VAN ACTED LIKE IS SLIPPED OUT OF GEAR AND WENT BACK INTO GEAR HARD AT 36 MPH
Corrective Action:
ACCELERATING IN THE VEHICLE TO HIGHWAY SPEEDS WHEN THE VAN ACTED LIKE IS SLIPPED OUT OF GEAR AND WENT BACK INTO GEAR HARD AT 36 MPH
Additional Notes:
ACCELERATING IN THE VEHICLE TO HIGHWAY SPEEDS WHEN THE VAN ACTED LIKE IS SLIPPED OUT OF GEAR AND WENT BACK INTO GEAR HARD AT 36 MPH
Mfg Campaign: 11181159
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION IS SHIFTING INTO GEARS INCREDIBLY HARD. SOMETIMES IT MAKES A "BANG"/"THUNK" AND WHEN THIS OCCURS, IT LURCHES THE WHOLE CAR FORWARDS. IT HAPPENS INTERMITTENTLY WHEN THE VAN IS GOING FROM PARK TO REVERSE, IT HAPPENS QUITE OFTEN WHEN I AM ACCELERATING AT SPEED UNDER 30 MPH AND FREQUENTLY HAPPENS WHEN SPEED IS DOWN SHIFTING FROM SPEED UNDER 30 MPH. IT ALSO HAS OCCURRED A FEW TIMES AT SPEED OVER 40 MPH.
Corrective Action:
THE TRANSMISSION IS SHIFTING INTO GEARS INCREDIBLY HARD. SOMETIMES IT MAKES A "BANG"/"THUNK" AND WHEN THIS OCCURS, IT LURCHES THE WHOLE CAR FORWARDS. IT HAPPENS INTERMITTENTLY WHEN THE VAN IS GOING FROM PARK TO REVERSE, IT HAPPENS QUITE OFTEN WHEN I AM ACCELERATING AT SPEED UNDER 30 MPH AND FREQUENTLY HAPPENS WHEN SPEED IS DOWN SHIFTING FROM SPEED UNDER 30 MPH. IT ALSO HAS OCCURRED A FEW TIMES AT SPEED OVER 40 MPH.
Additional Notes:
THE TRANSMISSION IS SHIFTING INTO GEARS INCREDIBLY HARD. SOMETIMES IT MAKES A "BANG"/"THUNK" AND WHEN THIS OCCURS, IT LURCHES THE WHOLE CAR FORWARDS. IT HAPPENS INTERMITTENTLY WHEN THE VAN IS GOING FROM PARK TO REVERSE, IT HAPPENS QUITE OFTEN WHEN I AM ACCELERATING AT SPEED UNDER 30 MPH AND FREQUENTLY HAPPENS WHEN SPEED IS DOWN SHIFTING FROM SPEED UNDER 30 MPH. IT ALSO HAS OCCURRED A FEW TIMES AT SPEED OVER 40 MPH.
Mfg Campaign: 11180858
Recall Date: Feb 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SAFETY EQUIPMENT UNRELIABLE AND DANGEROUS. CANNOT SEE WITH BACK UP CAMERA IN RAIN, BRIGHT SUNSHINE, OR ANY GLARE. WILL RUN OVER THINGS THIS WEATHER. FORWARD AND SIDE CAMERAS ARE AS UNRELIABLE, BUT REAL PROBLEM US IN BACKING UP VAN. CANNOT SEE BELOW TAILGATE WINDOW HEIGHT. ALSO, PROXIMITY WARNING UNITS ON FRONT AND REAR BUMPERS CHANGE ACTIVATED DISTANCES REGULARLY, AND SOME WORK SPORADICALLY. I LEARNED NOT TO USE THEM BUT AGAIN, AS TEAR CAMERA USELESS, THIS IS A VERY SERIOUS RISK.
Corrective Action:
SAFETY EQUIPMENT UNRELIABLE AND DANGEROUS. CANNOT SEE WITH BACK UP CAMERA IN RAIN, BRIGHT SUNSHINE, OR ANY GLARE. WILL RUN OVER THINGS THIS WEATHER. FORWARD AND SIDE CAMERAS ARE AS UNRELIABLE, BUT REAL PROBLEM US IN BACKING UP VAN. CANNOT SEE BELOW TAILGATE WINDOW HEIGHT. ALSO, PROXIMITY WARNING UNITS ON FRONT AND REAR BUMPERS CHANGE ACTIVATED DISTANCES REGULARLY, AND SOME WORK SPORADICALLY. I LEARNED NOT TO USE THEM BUT AGAIN, AS TEAR CAMERA USELESS, THIS IS A VERY SERIOUS RISK.
Additional Notes:
SAFETY EQUIPMENT UNRELIABLE AND DANGEROUS. CANNOT SEE WITH BACK UP CAMERA IN RAIN, BRIGHT SUNSHINE, OR ANY GLARE. WILL RUN OVER THINGS THIS WEATHER. FORWARD AND SIDE CAMERAS ARE AS UNRELIABLE, BUT REAL PROBLEM US IN BACKING UP VAN. CANNOT SEE BELOW TAILGATE WINDOW HEIGHT. ALSO, PROXIMITY WARNING UNITS ON FRONT AND REAR BUMPERS CHANGE ACTIVATED DISTANCES REGULARLY, AND SOME WORK SPORADICALLY. I LEARNED NOT TO USE THEM BUT AGAIN, AS TEAR CAMERA USELESS, THIS IS A VERY SERIOUS RISK.
Mfg Campaign: 11179803
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING 55-65 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601, (914) 618-4521) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING 55-65 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601, (914) 618-4521) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING 55-65 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO WHITE PLAINS CHRYSLER JEEP DODGE (LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601, (914) 618-4521) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Mfg Campaign: 11174927
Recall Date: Feb 7, 2019
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