CHRYSLER PACIFICA 2018

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
18
Recalls

Complaints & Recalls

1.1K Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V010000 SAFETY RECALL
67.1K Vehicles Affected
Recall Date: Jan 17, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Potential Risk:
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: 03A
Notice Date: Feb 23, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 19V886000 SAFETY RECALL
20.4K Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: VE2
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V348000 SAFETY RECALL
198.7K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Potential Risk:
A loss of power steering assist or a stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V53
Notice Date: May 24, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V143000 SAFETY RECALL
47.8K Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Potential Risk:
A control arm separation could increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V15
Notice Date: Apr 26, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V493000 SAFETY RECALL
61 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Potential Risk:
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U80
Notice Date: Sep 18, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V492000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Potential Risk:
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U85
Notice Date: Aug 7, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V395000 SAFETY RECALL
240.2K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U50
Notice Date: Jul 9, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V542000 SAFETY RECALL
47.9K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Potential Risk:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T54
Notice Date: Oct 26, 2017
Recall Date: Aug 31, 2017

Consumer Complaints

1.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11145142 Other
Nov 3, 2018
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

FORWARD COLLISION AVOIDANCE SYSTEM CAME TO A COMPLETE STOP AT A CHECK POINT PROCEEDED FORWARD WHEN TOLD TO AND WITH IN 20-30 FEET THE WARNING SYSTEM WENT OFF AND VEHICLE CAME TO AN ABRUPT STOP FOR NO REASON. NOTHING IN FRONT OF THE VEHICLE AT ALL. SIMILAR SITUATIONS HAVE HAPPENED BUT THERE WERE VEHICLES PARKED ON THE SIDE OF THE ROAD AS YOU GO INTO A TURN, BUT THE VEHICLE NEVER ACTUALLY BRAKED FOR THOSE.

Corrective Action:

FORWARD COLLISION AVOIDANCE SYSTEM CAME TO A COMPLETE STOP AT A CHECK POINT PROCEEDED FORWARD WHEN TOLD TO AND WITH IN 20-30 FEET THE WARNING SYSTEM WENT OFF AND VEHICLE CAME TO AN ABRUPT STOP FOR NO REASON. NOTHING IN FRONT OF THE VEHICLE AT ALL. SIMILAR SITUATIONS HAVE HAPPENED BUT THERE WERE VEHICLES PARKED ON THE SIDE OF THE ROAD AS YOU GO INTO A TURN, BUT THE VEHICLE NEVER ACTUALLY BRAKED FOR THOSE.

Additional Notes:

FORWARD COLLISION AVOIDANCE SYSTEM CAME TO A COMPLETE STOP AT A CHECK POINT PROCEEDED FORWARD WHEN TOLD TO AND WITH IN 20-30 FEET THE WARNING SYSTEM WENT OFF AND VEHICLE CAME TO AN ABRUPT STOP FOR NO REASON. NOTHING IN FRONT OF THE VEHICLE AT ALL. SIMILAR SITUATIONS HAVE HAPPENED BUT THERE WERE VEHICLES PARKED ON THE SIDE OF THE ROAD AS YOU GO INTO A TURN, BUT THE VEHICLE NEVER ACTUALLY BRAKED FOR THOSE.

Manufacturer: CHRYSLER
Mfg Campaign: 11145142
Notice Date: Nov 3, 2018
Recall Date: Nov 3, 2018
Chrysler (fca Us, Llc)
Campaign: 11144871 Other
Nov 2, 2018
Defect Description:

SUSPENSION

Potential Consequences:

MAJOR PROBLEM WITH MY AXEL/CV JOINT. OBVIOUS LOUD CLICKING AND CLINKING WHEN BRAKING, ACCELERATION FROM A STOP AND TURNING. HAD INDEPENDENT MECHANIC TAKE A LOOK AT IT AND PROBLEM IS DEFINITELY IN THE AXEL/CV JOINT. THERE IS AN OPEN RECALL ON EXACTLY THIS PART WHICH IS VERY DANGEROUS YET THEY ARE ONLY ACKNOWLEDGING THE DEFECT IN 60 VEHICLES PLEASE HELP MY CHILDREN'S CAR IS NOT SAFE. ALSO ROLLS WHEN IN PARK AND VIOLENTLY SURGES ON RIGHT HAND TURNS

Corrective Action:

MAJOR PROBLEM WITH MY AXEL/CV JOINT. OBVIOUS LOUD CLICKING AND CLINKING WHEN BRAKING, ACCELERATION FROM A STOP AND TURNING. HAD INDEPENDENT MECHANIC TAKE A LOOK AT IT AND PROBLEM IS DEFINITELY IN THE AXEL/CV JOINT. THERE IS AN OPEN RECALL ON EXACTLY THIS PART WHICH IS VERY DANGEROUS YET THEY ARE ONLY ACKNOWLEDGING THE DEFECT IN 60 VEHICLES PLEASE HELP MY CHILDREN'S CAR IS NOT SAFE. ALSO ROLLS WHEN IN PARK AND VIOLENTLY SURGES ON RIGHT HAND TURNS

Additional Notes:

MAJOR PROBLEM WITH MY AXEL/CV JOINT. OBVIOUS LOUD CLICKING AND CLINKING WHEN BRAKING, ACCELERATION FROM A STOP AND TURNING. HAD INDEPENDENT MECHANIC TAKE A LOOK AT IT AND PROBLEM IS DEFINITELY IN THE AXEL/CV JOINT. THERE IS AN OPEN RECALL ON EXACTLY THIS PART WHICH IS VERY DANGEROUS YET THEY ARE ONLY ACKNOWLEDGING THE DEFECT IN 60 VEHICLES PLEASE HELP MY CHILDREN'S CAR IS NOT SAFE. ALSO ROLLS WHEN IN PARK AND VIOLENTLY SURGES ON RIGHT HAND TURNS

Manufacturer: CHRYSLER
Mfg Campaign: 11144871
Notice Date: Nov 2, 2018
Recall Date: Nov 2, 2018
Chrysler (fca Us, Llc)
Campaign: 11141779 Other
Oct 22, 2018
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. *TR

Corrective Action:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. *TR

Additional Notes:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. *TR

Manufacturer: CHRYSLER
Mfg Campaign: 11141779
Notice Date: Oct 22, 2018
Recall Date: Oct 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11141858 Other
Oct 22, 2018
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE OUTSIDE OF THE VEHICLE, THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT THE SENSOR BECAME INOPERABLE AND CLOSED ON HER DAUGHTER'S HAND. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,207.

Corrective Action:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE OUTSIDE OF THE VEHICLE, THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT THE SENSOR BECAME INOPERABLE AND CLOSED ON HER DAUGHTER'S HAND. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,207.

Additional Notes:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE OUTSIDE OF THE VEHICLE, THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT THE SENSOR BECAME INOPERABLE AND CLOSED ON HER DAUGHTER'S HAND. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,207.

Manufacturer: CHRYSLER
Mfg Campaign: 11141858
Notice Date: Oct 22, 2018
Recall Date: Oct 22, 2018
Chrysler (fca Us, Llc)
Campaign: 11141477 Other
Oct 19, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

GOING DOWN A HIGHWAY AT 70 MPH THE SERVICE ELECTRONIC THROTTLE WARNING LIGHT CAME ON AND VEHICLE LOST ALL POWER. SYSTEM CAME BACK ABOUT 10 SECONDS LATER. THE SECOND TIME, ABOUT 5 HOURS LATER THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING ON THE HIGHWAY. I COASTED TO AN EXIT PULLED OFF THE HIGHWAY INTO A PARKING LOT AND SHUT OFF ENGINE. I WAS ABLE TO RESTART ENGINE AT THAT TIME AND BROUGHT IT TO THE DEALER WHERE THEY FOUND NOTHING WRONG, THEY WERE UNABLE TO REPLICATE THE PROBLEM AFTER 4 DAYS. ADDITIONALLY THE STOP START WARNING LIGHT CONTINUES TO COME ON. MILAGE OF THE VEHICLE IS 3900 MILES AND IS 3 MONTHS OLD

Corrective Action:

GOING DOWN A HIGHWAY AT 70 MPH THE SERVICE ELECTRONIC THROTTLE WARNING LIGHT CAME ON AND VEHICLE LOST ALL POWER. SYSTEM CAME BACK ABOUT 10 SECONDS LATER. THE SECOND TIME, ABOUT 5 HOURS LATER THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING ON THE HIGHWAY. I COASTED TO AN EXIT PULLED OFF THE HIGHWAY INTO A PARKING LOT AND SHUT OFF ENGINE. I WAS ABLE TO RESTART ENGINE AT THAT TIME AND BROUGHT IT TO THE DEALER WHERE THEY FOUND NOTHING WRONG, THEY WERE UNABLE TO REPLICATE THE PROBLEM AFTER 4 DAYS. ADDITIONALLY THE STOP START WARNING LIGHT CONTINUES TO COME ON. MILAGE OF THE VEHICLE IS 3900 MILES AND IS 3 MONTHS OLD

Additional Notes:

GOING DOWN A HIGHWAY AT 70 MPH THE SERVICE ELECTRONIC THROTTLE WARNING LIGHT CAME ON AND VEHICLE LOST ALL POWER. SYSTEM CAME BACK ABOUT 10 SECONDS LATER. THE SECOND TIME, ABOUT 5 HOURS LATER THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING ON THE HIGHWAY. I COASTED TO AN EXIT PULLED OFF THE HIGHWAY INTO A PARKING LOT AND SHUT OFF ENGINE. I WAS ABLE TO RESTART ENGINE AT THAT TIME AND BROUGHT IT TO THE DEALER WHERE THEY FOUND NOTHING WRONG, THEY WERE UNABLE TO REPLICATE THE PROBLEM AFTER 4 DAYS. ADDITIONALLY THE STOP START WARNING LIGHT CONTINUES TO COME ON. MILAGE OF THE VEHICLE IS 3900 MILES AND IS 3 MONTHS OLD

Manufacturer: CHRYSLER
Mfg Campaign: 11141477
Notice Date: Oct 19, 2018
Recall Date: Oct 19, 2018
Chrysler (fca Us, Llc)
Campaign: 11140132 Other
Oct 13, 2018
Defect Description:

ENGINE

Potential Consequences:

2018 CHRYSLER PACIFICA ~4500MI. WHILE DRIVING AT LOW SPEED THE ENGINE SUDDENLY CUT OFF WITH NO WARNING. ALL ELECTRONICS WERE STILL POWERED. THE DISPLAY ON THE DASHBOARD FLASHED SOMETHING TO THE EFFECT OF " TURN TO P AND PRESS START/STOP." LUCKILY I WAS SLOWING FOR A RED LIGHT WHEN THIS OCCURRED AND WAS NOT TRAVELING AT SPEED. I CAME TO A STOP, TURNED THE GEAR SELECTOR TO P THEN START/STOP TO RESTART THE ENGINE. NO FURTHER ISSUE ON RESTART, HOWEVER, THIS IS A SERIOUS SAFETY ISSUE.

Corrective Action:

2018 CHRYSLER PACIFICA ~4500MI. WHILE DRIVING AT LOW SPEED THE ENGINE SUDDENLY CUT OFF WITH NO WARNING. ALL ELECTRONICS WERE STILL POWERED. THE DISPLAY ON THE DASHBOARD FLASHED SOMETHING TO THE EFFECT OF " TURN TO P AND PRESS START/STOP." LUCKILY I WAS SLOWING FOR A RED LIGHT WHEN THIS OCCURRED AND WAS NOT TRAVELING AT SPEED. I CAME TO A STOP, TURNED THE GEAR SELECTOR TO P THEN START/STOP TO RESTART THE ENGINE. NO FURTHER ISSUE ON RESTART, HOWEVER, THIS IS A SERIOUS SAFETY ISSUE.

Additional Notes:

2018 CHRYSLER PACIFICA ~4500MI. WHILE DRIVING AT LOW SPEED THE ENGINE SUDDENLY CUT OFF WITH NO WARNING. ALL ELECTRONICS WERE STILL POWERED. THE DISPLAY ON THE DASHBOARD FLASHED SOMETHING TO THE EFFECT OF " TURN TO P AND PRESS START/STOP." LUCKILY I WAS SLOWING FOR A RED LIGHT WHEN THIS OCCURRED AND WAS NOT TRAVELING AT SPEED. I CAME TO A STOP, TURNED THE GEAR SELECTOR TO P THEN START/STOP TO RESTART THE ENGINE. NO FURTHER ISSUE ON RESTART, HOWEVER, THIS IS A SERIOUS SAFETY ISSUE.

Manufacturer: CHRYSLER
Mfg Campaign: 11140132
Notice Date: Oct 13, 2018
Recall Date: Oct 13, 2018
Chrysler (fca Us, Llc)
Campaign: 11139525 Other
Oct 10, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Corrective Action:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Additional Notes:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Manufacturer: CHRYSLER
Mfg Campaign: 11139525
Notice Date: Oct 10, 2018
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11139525 Other
Oct 10, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Corrective Action:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Additional Notes:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Manufacturer: CHRYSLER
Mfg Campaign: 11139525
Notice Date: Oct 10, 2018
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11139525 Other
Oct 10, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Corrective Action:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Additional Notes:

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

Manufacturer: CHRYSLER
Mfg Campaign: 11139525
Notice Date: Oct 10, 2018
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11139579 Other
Oct 10, 2018
Defect Description:

AIR BAGS

Potential Consequences:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Corrective Action:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Additional Notes:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Manufacturer: CHRYSLER
Mfg Campaign: 11139579
Notice Date: Oct 10, 2018
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11139579 Other
Oct 10, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Corrective Action:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Additional Notes:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Manufacturer: CHRYSLER
Mfg Campaign: 11139579
Notice Date: Oct 10, 2018
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11139579 Other
Oct 10, 2018
Defect Description:

ENGINE

Potential Consequences:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Corrective Action:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Additional Notes:

WHILE DRIVING OUR 2018 CHRYSLER PACIFICA ON I-95 SOUTH IN NH, TRAFFIC CAME TO AN ABRUPT STOP AND WE REAR-ENDED A JEEP WRANGLER AT APPROXIMATELY 30-40 MPH. I BRAKED FOR ABOUT 20 FT AND STRUCK THE JEEP. OUR AIRBAGS DEPLOYED AND THE ENGINE COMPARTMENT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. THE FLAMES WERE SO IMMEDIATE AND SO VIOLENT THAT MY WIFE AND I ONLY HAD TIME TO REMOVE OUR YOUNG DAUGHTERS FROM THE MIDDLE ROW OF THE VEHICLE. THE ACCIDENT ITSELF WAS MINOR, THE JEEP WAS ABLE TO DRIVE AWAY AFTER THE ACCIDENT. OUR PACIFICA WAS A COMPLETE LOSS AS A RESULT OF THE FIRE. ...*BF.. UPDATED 10/30/18*JB

Manufacturer: CHRYSLER
Mfg Campaign: 11139579
Notice Date: Oct 10, 2018
Recall Date: Oct 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11139250 Other
Oct 9, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Corrective Action:

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Additional Notes:

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Manufacturer: CHRYSLER
Mfg Campaign: 11139250
Notice Date: Oct 9, 2018
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Campaign: 11139250 Other
Oct 9, 2018
Defect Description:

ENGINE

Potential Consequences:

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Corrective Action:

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Additional Notes:

MY 2018 CHRYSLER PACIFICA KEEPS STALLING WHILE DRIVING. I FOUND A RECALL FROM 2017 THAT MATCHES MY CAR EXACTLY! RECALL U01. DEALERSHIP AS WELL AS CHRYSLER, KEEP TELLING ME THAT MY VEHICLE YEAR IS NOT AFFECTED BUT MY CAR KEEPS STALLING AT INTERSECTIONS! I HAVE ALMOST BEEN HIT TWO TIMES WITH MY CHILD IN THE CAR. THEY HAVE HAD MY VEHICLE FOR MORE THAN 42 DAYS IN THE SERVICE DEPARTMENT AND SAY THEY CANNOT RECREATE THE PROBLEM IN ORDER TO FIX IT. I EVEN HAVE VIDEO TAPE DOCUMENTING WHAT HAPPENS. IF I STOP AT A LIGHT, OR AM DRIVING VERY SLOW MY VEHICLE SHUTS OFF! AN INDICATOR ON MY DASH STATES TO PUT THE VEHICLE IN PARK AND RE-START IT! THIS IS NOT SAFE WHEN YOU HAVE PEOPLE BEHIND YOU READY TO GO AT A GREEN LIGHT AND YOU ARE STALLED! I REFUSE TO DRIVE THIS VEHICLE ON THE ROAD AND JEOPARDIZE MY FAMILIES SAFETY. PLEASE INVESTIGATE THIS ISSUE. I AM STUCK PAYING A BRAND NEW LEASE PAYMENT FOR A VEHICLE THAT I AM NOT ABLE TO DRIVE!

Manufacturer: CHRYSLER
Mfg Campaign: 11139250
Notice Date: Oct 9, 2018
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Campaign: 11132701 Other
Oct 1, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11132701
Notice Date: Oct 1, 2018
Recall Date: Oct 1, 2018
Chrysler (fca Us, Llc)
Campaign: 11132701 Other
Oct 1, 2018
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF IN THE DRIVEWAY ON A SLIGHT SLOPE, THE CONTACT REMOTELY OPENED THE FRONT PASSENGER DOOR AND RESTED HER RIGHT HAND ON THE DOOR. WHILE RETRIEVING SOMETHING FROM THE BACK OF THE FRONT PASSENGER SEAT, THE FRONT PASSENGER DOOR CLOSED AND LATCHED ONTO THE CONTACT'S HAND WITHOUT WARNING. THE CONTACT STRUGGLED WITH THE HELP OF A NEIGHBOR TO RELEASE THE DOOR LATCH AND FREE HER HAND. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT INJURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Manufacturer: CHRYSLER
Mfg Campaign: 11132701
Notice Date: Oct 1, 2018
Recall Date: Oct 1, 2018
Chrysler (fca Us, Llc)
Campaign: 11132122 Other
Sep 28, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PURCHASED VAN NEW IN AUGUST FROM DULLES MOTORS IN LEESBURGH VA. AT 200 MILES, CAR STARTED IN MY DRIVEWAY, BUT THEN IMMEDIATELY STALLED. VAN TOWED TO DEALERSHIP. DEALER WAS ABLE TO START CAR WITH NO PROBLEM, SO I WAS ASKED TO COME GET IT. A FEW DAYS LATER, FCA ANNOUNCES RECALL U87 FOR PCM PROBLEM. DUE TO A DEFECTIVE VOLTAGE REGULATOR CHIP, THIS VAN, PLUS OTHER CARS IN CHRYSLER'S LINEUP, STALL AFTER STARTING, AND/OR STALL WHILE DRIVING. AS I WRITE THIS ON 9/28/2018, RECALL IS NOT LIVE YET. VAN CONTINUED TO EXPERIENCE STALLING AFTER STARTING ON INITIAL STARTUP IN MORNING. A FEW DAYS AGO, CAR SHUT DOWN WHILE DRIVING 30 MPH IN TRAFFIC. I MADE MY WAY TO SHOULDER OF ROAD. I CAPTURED THE FOLLOWING ON MY CELL PHONE VIDEO: WARNING LIGHTS ON DASH BLINKING. FUEL GAUGE CYCLES FROM FROM EMPTY TO FULL. ODOMETER FLASHES "NO BUS." CAN'T RESTART CAR. I RELEASED HOOD LATCH TO LOOK UNDER HOOD AND CAR CLEARED ITSELF, AND I WAS ABLE TO RESTART IT. SAME PROBLEM APPEARED TWO MORE TIMES WHILE DRIVING AT LOW SPEEDS. EACH TIME, RELEASING HOOD LATCH CLEARS PROBLEM. I SUSPECT THE LITTLE VOLTAGE SPIKE CREATED BY RELEASING LATCH SOMEHOW AFFECTS VOLTAGE REGULATOR IN THAT PCM IN A POSITIVE WAY. TAKING CAR TO DEALER AND REQUESTING NEW PCM, KNOWING IT IS A POSSIBLY DEFECTIVE ONE. CAN NOT WAIT FOR RECALL.

Corrective Action:

PURCHASED VAN NEW IN AUGUST FROM DULLES MOTORS IN LEESBURGH VA. AT 200 MILES, CAR STARTED IN MY DRIVEWAY, BUT THEN IMMEDIATELY STALLED. VAN TOWED TO DEALERSHIP. DEALER WAS ABLE TO START CAR WITH NO PROBLEM, SO I WAS ASKED TO COME GET IT. A FEW DAYS LATER, FCA ANNOUNCES RECALL U87 FOR PCM PROBLEM. DUE TO A DEFECTIVE VOLTAGE REGULATOR CHIP, THIS VAN, PLUS OTHER CARS IN CHRYSLER'S LINEUP, STALL AFTER STARTING, AND/OR STALL WHILE DRIVING. AS I WRITE THIS ON 9/28/2018, RECALL IS NOT LIVE YET. VAN CONTINUED TO EXPERIENCE STALLING AFTER STARTING ON INITIAL STARTUP IN MORNING. A FEW DAYS AGO, CAR SHUT DOWN WHILE DRIVING 30 MPH IN TRAFFIC. I MADE MY WAY TO SHOULDER OF ROAD. I CAPTURED THE FOLLOWING ON MY CELL PHONE VIDEO: WARNING LIGHTS ON DASH BLINKING. FUEL GAUGE CYCLES FROM FROM EMPTY TO FULL. ODOMETER FLASHES "NO BUS." CAN'T RESTART CAR. I RELEASED HOOD LATCH TO LOOK UNDER HOOD AND CAR CLEARED ITSELF, AND I WAS ABLE TO RESTART IT. SAME PROBLEM APPEARED TWO MORE TIMES WHILE DRIVING AT LOW SPEEDS. EACH TIME, RELEASING HOOD LATCH CLEARS PROBLEM. I SUSPECT THE LITTLE VOLTAGE SPIKE CREATED BY RELEASING LATCH SOMEHOW AFFECTS VOLTAGE REGULATOR IN THAT PCM IN A POSITIVE WAY. TAKING CAR TO DEALER AND REQUESTING NEW PCM, KNOWING IT IS A POSSIBLY DEFECTIVE ONE. CAN NOT WAIT FOR RECALL.

Additional Notes:

PURCHASED VAN NEW IN AUGUST FROM DULLES MOTORS IN LEESBURGH VA. AT 200 MILES, CAR STARTED IN MY DRIVEWAY, BUT THEN IMMEDIATELY STALLED. VAN TOWED TO DEALERSHIP. DEALER WAS ABLE TO START CAR WITH NO PROBLEM, SO I WAS ASKED TO COME GET IT. A FEW DAYS LATER, FCA ANNOUNCES RECALL U87 FOR PCM PROBLEM. DUE TO A DEFECTIVE VOLTAGE REGULATOR CHIP, THIS VAN, PLUS OTHER CARS IN CHRYSLER'S LINEUP, STALL AFTER STARTING, AND/OR STALL WHILE DRIVING. AS I WRITE THIS ON 9/28/2018, RECALL IS NOT LIVE YET. VAN CONTINUED TO EXPERIENCE STALLING AFTER STARTING ON INITIAL STARTUP IN MORNING. A FEW DAYS AGO, CAR SHUT DOWN WHILE DRIVING 30 MPH IN TRAFFIC. I MADE MY WAY TO SHOULDER OF ROAD. I CAPTURED THE FOLLOWING ON MY CELL PHONE VIDEO: WARNING LIGHTS ON DASH BLINKING. FUEL GAUGE CYCLES FROM FROM EMPTY TO FULL. ODOMETER FLASHES "NO BUS." CAN'T RESTART CAR. I RELEASED HOOD LATCH TO LOOK UNDER HOOD AND CAR CLEARED ITSELF, AND I WAS ABLE TO RESTART IT. SAME PROBLEM APPEARED TWO MORE TIMES WHILE DRIVING AT LOW SPEEDS. EACH TIME, RELEASING HOOD LATCH CLEARS PROBLEM. I SUSPECT THE LITTLE VOLTAGE SPIKE CREATED BY RELEASING LATCH SOMEHOW AFFECTS VOLTAGE REGULATOR IN THAT PCM IN A POSITIVE WAY. TAKING CAR TO DEALER AND REQUESTING NEW PCM, KNOWING IT IS A POSSIBLY DEFECTIVE ONE. CAN NOT WAIT FOR RECALL.

Manufacturer: CHRYSLER
Mfg Campaign: 11132122
Notice Date: Sep 28, 2018
Recall Date: Sep 28, 2018
Chrysler (fca Us, Llc)
Campaign: 11131898 Other
Sep 27, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Corrective Action:

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Additional Notes:

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Manufacturer: CHRYSLER
Mfg Campaign: 11131898
Notice Date: Sep 27, 2018
Recall Date: Sep 27, 2018
Chrysler (fca Us, Llc)
Campaign: 11131898 Other
Sep 27, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Corrective Action:

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Additional Notes:

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

Manufacturer: CHRYSLER
Mfg Campaign: 11131898
Notice Date: Sep 27, 2018
Recall Date: Sep 27, 2018
Chrysler (fca Us, Llc)
Campaign: 11131958 Other
Sep 27, 2018
Defect Description:

AIR BAGS

Potential Consequences:

THE FIRST INCIDENT OCCURRED WHEN I WAS IN A PARKING LOT. I GOT INTO MY CAR AND WHEN I WENT TO PRESS THE BRAKE AND PUSH TO START, MY BRAKE WAS LOCKED AND MY COMPUTER STARTED FLASHING SERVICE ELECTRONIC STABILITY CONTROL, PARK BRAKE UNAVAILABLE, ENTER AUTO-THEFT CODE AND OTHER NUMEROUS ERROR MESSAGES. I HAD TO HAVE MY CAR TOWED TO THE CLOSEST SERVICE AND THEY DIDN'T FIND ANYTHING WRONG. YESTERDAY I WAS IN TRAFFIC AT A STOP LIGHT AND MY CAR DINGED, THE CHECK ENGINE LIGHT CAME ON, AND MY CAR SAID TO PUT IT IN PARK AND RESTART (THIS HAPPENED TWICE AT THE SAME LIGHT) THEN THE ERROR MESSAGES STARTING FLASHING (SERVICE AIR BAG, SERVICE ELECTRONIC STABILITY CONTROL, BLIND SPOT ALERT UNAVAILABLE, ETC) TODAY WHEN I WENT TO START MY CAR THE ENGINE DID NOT COME ON AND THE SAME ERROR MESSAGES STARTING FLASHING AS WELL AS THE CHECK ENGINE. THIS BECAME AN ENTIRELY NEW CONCERN WHEN THIS STARTED HAPPENING WHILE I'M DRIVING. I HAVE TWO SMALL CHILDREN IN THE CAR, AND I'M PREGNANT. I JUST DON'T FEEL SAFE DRIVING AND THIS IS OUR MAIN VEHICLE, SO WE DON'T HAVE MUCH OF A CHOICE.

Corrective Action:

THE FIRST INCIDENT OCCURRED WHEN I WAS IN A PARKING LOT. I GOT INTO MY CAR AND WHEN I WENT TO PRESS THE BRAKE AND PUSH TO START, MY BRAKE WAS LOCKED AND MY COMPUTER STARTED FLASHING SERVICE ELECTRONIC STABILITY CONTROL, PARK BRAKE UNAVAILABLE, ENTER AUTO-THEFT CODE AND OTHER NUMEROUS ERROR MESSAGES. I HAD TO HAVE MY CAR TOWED TO THE CLOSEST SERVICE AND THEY DIDN'T FIND ANYTHING WRONG. YESTERDAY I WAS IN TRAFFIC AT A STOP LIGHT AND MY CAR DINGED, THE CHECK ENGINE LIGHT CAME ON, AND MY CAR SAID TO PUT IT IN PARK AND RESTART (THIS HAPPENED TWICE AT THE SAME LIGHT) THEN THE ERROR MESSAGES STARTING FLASHING (SERVICE AIR BAG, SERVICE ELECTRONIC STABILITY CONTROL, BLIND SPOT ALERT UNAVAILABLE, ETC) TODAY WHEN I WENT TO START MY CAR THE ENGINE DID NOT COME ON AND THE SAME ERROR MESSAGES STARTING FLASHING AS WELL AS THE CHECK ENGINE. THIS BECAME AN ENTIRELY NEW CONCERN WHEN THIS STARTED HAPPENING WHILE I'M DRIVING. I HAVE TWO SMALL CHILDREN IN THE CAR, AND I'M PREGNANT. I JUST DON'T FEEL SAFE DRIVING AND THIS IS OUR MAIN VEHICLE, SO WE DON'T HAVE MUCH OF A CHOICE.

Additional Notes:

THE FIRST INCIDENT OCCURRED WHEN I WAS IN A PARKING LOT. I GOT INTO MY CAR AND WHEN I WENT TO PRESS THE BRAKE AND PUSH TO START, MY BRAKE WAS LOCKED AND MY COMPUTER STARTED FLASHING SERVICE ELECTRONIC STABILITY CONTROL, PARK BRAKE UNAVAILABLE, ENTER AUTO-THEFT CODE AND OTHER NUMEROUS ERROR MESSAGES. I HAD TO HAVE MY CAR TOWED TO THE CLOSEST SERVICE AND THEY DIDN'T FIND ANYTHING WRONG. YESTERDAY I WAS IN TRAFFIC AT A STOP LIGHT AND MY CAR DINGED, THE CHECK ENGINE LIGHT CAME ON, AND MY CAR SAID TO PUT IT IN PARK AND RESTART (THIS HAPPENED TWICE AT THE SAME LIGHT) THEN THE ERROR MESSAGES STARTING FLASHING (SERVICE AIR BAG, SERVICE ELECTRONIC STABILITY CONTROL, BLIND SPOT ALERT UNAVAILABLE, ETC) TODAY WHEN I WENT TO START MY CAR THE ENGINE DID NOT COME ON AND THE SAME ERROR MESSAGES STARTING FLASHING AS WELL AS THE CHECK ENGINE. THIS BECAME AN ENTIRELY NEW CONCERN WHEN THIS STARTED HAPPENING WHILE I'M DRIVING. I HAVE TWO SMALL CHILDREN IN THE CAR, AND I'M PREGNANT. I JUST DON'T FEEL SAFE DRIVING AND THIS IS OUR MAIN VEHICLE, SO WE DON'T HAVE MUCH OF A CHOICE.

Manufacturer: CHRYSLER
Mfg Campaign: 11131958
Notice Date: Sep 27, 2018
Recall Date: Sep 27, 2018

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury