Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S02
Recall Date: Jan 28, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
645 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOUD BUZZ NOISE WHEN REAR PASSENGER SIDE DOOR UNLOCKS. ALSO CLOSES ON OWN SOMETIMES.
Corrective Action:
LOUD BUZZ NOISE WHEN REAR PASSENGER SIDE DOOR UNLOCKS. ALSO CLOSES ON OWN SOMETIMES.
Additional Notes:
LOUD BUZZ NOISE WHEN REAR PASSENGER SIDE DOOR UNLOCKS. ALSO CLOSES ON OWN SOMETIMES.
Mfg Campaign: 11385237
Recall Date: Dec 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON PLACING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT REVERSE AS NEEDED AND THAT AN UNKNOWN FLUID BEGAN TO LEAK FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE MECHANIC REPLACED THE TRANSMISSION WITH A NEW TRANSMISSION FROM AN UNNAMED LOCAL CHRYSLER DEALER. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED WHICH CAUSED THE VEHICLE TO ABRUPTLY JERK FORWARD WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND BEGAN TO HEAR AN ENGINE KNOCK UPON RESTARTING THE VEHICLE. THE CONTACT COASTED THE VEHICLE INTO A SERVICE PLAZA WHERE HE HAD THE VEHICLE TOWED TO JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062). ONCE THERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS UNDER WARRANTY BUT NOT THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE COVERED HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. *BF THE CONSUMER STATED DUE TO THE FAILURE OF THE TRANSMISSION, THE ENGINE WAS DAMAGED AS WELL.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON PLACING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT REVERSE AS NEEDED AND THAT AN UNKNOWN FLUID BEGAN TO LEAK FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE MECHANIC REPLACED THE TRANSMISSION WITH A NEW TRANSMISSION FROM AN UNNAMED LOCAL CHRYSLER DEALER. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED WHICH CAUSED THE VEHICLE TO ABRUPTLY JERK FORWARD WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND BEGAN TO HEAR AN ENGINE KNOCK UPON RESTARTING THE VEHICLE. THE CONTACT COASTED THE VEHICLE INTO A SERVICE PLAZA WHERE HE HAD THE VEHICLE TOWED TO JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062). ONCE THERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS UNDER WARRANTY BUT NOT THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE COVERED HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. *BF THE CONSUMER STATED DUE TO THE FAILURE OF THE TRANSMISSION, THE ENGINE WAS DAMAGED AS WELL.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON PLACING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT REVERSE AS NEEDED AND THAT AN UNKNOWN FLUID BEGAN TO LEAK FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE MECHANIC REPLACED THE TRANSMISSION WITH A NEW TRANSMISSION FROM AN UNNAMED LOCAL CHRYSLER DEALER. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY DOWNSHIFTED WHICH CAUSED THE VEHICLE TO ABRUPTLY JERK FORWARD WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND BEGAN TO HEAR AN ENGINE KNOCK UPON RESTARTING THE VEHICLE. THE CONTACT COASTED THE VEHICLE INTO A SERVICE PLAZA WHERE HE HAD THE VEHICLE TOWED TO JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062). ONCE THERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS UNDER WARRANTY BUT NOT THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE COVERED HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. *BF THE CONSUMER STATED DUE TO THE FAILURE OF THE TRANSMISSION, THE ENGINE WAS DAMAGED AS WELL.
Mfg Campaign: 11385281
Recall Date: Dec 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MISFIRE AND ROUGH IDLE AT ALL TEMPERATURES AND SPEEDS. DIAGNOSED WITH A FAULTY HEAD WITH LOW COMPRESSION ON CYLINDER 2 AT INDEPENDENT SHOP. MORE THAN 20% DIFFERENCE IN PSI COMPRESSION TEST WITH A LEAKDOWN LOSS OF NEARLY 80%, PULLED VALVE COVER SHOWS A ROLLED CAM. DEALERSHIP HAS VEHICLE FOR REPAIR UNDER EXTENDED WARRANTY BUT WILL NOT PERFORM LEAKDOWN TEST OR PULL THE VALVE COVER TO SUBMIT FOR REPAIR. THEY HAVE STATED THAT IT IS ROUGH TO RUN AND LIKELY UNSAFE TO DRIVE, AND YET INSIST THERE IS NOTHING THEY CAN DO, AS THIS IS JUST "HOW CHRYSLERS ARE". PRIOR TO DIAGNOSIS, FULL TUNE UP PERFORMED AND SPARK/FUEL WAS CHECKED.
Corrective Action:
MISFIRE AND ROUGH IDLE AT ALL TEMPERATURES AND SPEEDS. DIAGNOSED WITH A FAULTY HEAD WITH LOW COMPRESSION ON CYLINDER 2 AT INDEPENDENT SHOP. MORE THAN 20% DIFFERENCE IN PSI COMPRESSION TEST WITH A LEAKDOWN LOSS OF NEARLY 80%, PULLED VALVE COVER SHOWS A ROLLED CAM. DEALERSHIP HAS VEHICLE FOR REPAIR UNDER EXTENDED WARRANTY BUT WILL NOT PERFORM LEAKDOWN TEST OR PULL THE VALVE COVER TO SUBMIT FOR REPAIR. THEY HAVE STATED THAT IT IS ROUGH TO RUN AND LIKELY UNSAFE TO DRIVE, AND YET INSIST THERE IS NOTHING THEY CAN DO, AS THIS IS JUST "HOW CHRYSLERS ARE". PRIOR TO DIAGNOSIS, FULL TUNE UP PERFORMED AND SPARK/FUEL WAS CHECKED.
Additional Notes:
MISFIRE AND ROUGH IDLE AT ALL TEMPERATURES AND SPEEDS. DIAGNOSED WITH A FAULTY HEAD WITH LOW COMPRESSION ON CYLINDER 2 AT INDEPENDENT SHOP. MORE THAN 20% DIFFERENCE IN PSI COMPRESSION TEST WITH A LEAKDOWN LOSS OF NEARLY 80%, PULLED VALVE COVER SHOWS A ROLLED CAM. DEALERSHIP HAS VEHICLE FOR REPAIR UNDER EXTENDED WARRANTY BUT WILL NOT PERFORM LEAKDOWN TEST OR PULL THE VALVE COVER TO SUBMIT FOR REPAIR. THEY HAVE STATED THAT IT IS ROUGH TO RUN AND LIKELY UNSAFE TO DRIVE, AND YET INSIST THERE IS NOTHING THEY CAN DO, AS THIS IS JUST "HOW CHRYSLERS ARE". PRIOR TO DIAGNOSIS, FULL TUNE UP PERFORMED AND SPARK/FUEL WAS CHECKED.
Mfg Campaign: 11384360
Recall Date: Dec 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION PUMP SEIZED CAUSING A LOSS OF HYDRAULIC PRESSURE.
Corrective Action:
THE TRANSMISSION PUMP SEIZED CAUSING A LOSS OF HYDRAULIC PRESSURE.
Additional Notes:
THE TRANSMISSION PUMP SEIZED CAUSING A LOSS OF HYDRAULIC PRESSURE.
Mfg Campaign: 11384424
Recall Date: Dec 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.
Corrective Action:
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.
Additional Notes:
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.
Mfg Campaign: 11384030
Recall Date: Dec 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.
Corrective Action:
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.
Additional Notes:
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND MAY STARTLE DRIVERS OF THIS VEHICLE(FROM WHAT I'M SEEING, THIS IS A COMMON ISSUE ACROSS THE TOWN AND COUNTRY AND CARAVAN LINES OF VANS) AS THE LOCKS AUTOMATICALLY ENGAGE WHILE ENTERING THE ROAD WHICH COULD CAUSE A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THIS ENDANGERS BOTH THE DRIVER OF THE VEHICLE AND OTHER PEOPLE ON THE ROAD.
Mfg Campaign: 11384030
Recall Date: Dec 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO PROCEED, THE VEHICLE FAILED TO MOVE. THE VEHICLE LUNGED FORWARD AND STOPPED WITH THE ENGINE REVVING. THE CONTACT REVVED THE ENGINE UP AND SLOWLY DROVE OFF THE ROADWAY AT 3 MPH. THE CONTACT THOUGHT THAT THE ISSUE WAS WITH THE TRANSMISSION. THE CONTACT HAD THE VEHICLE TOWED TO YOCHUM CHRYSLER DODGE JEEP RAM (1270 SOUTH HART STREET ROAD, VINCENNES, 47591, (812) 316-5381) WHERE THE VEHICLE WAS DIAGNOSED WITH A TRANSMISSION PUMP FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO PROCEED, THE VEHICLE FAILED TO MOVE. THE VEHICLE LUNGED FORWARD AND STOPPED WITH THE ENGINE REVVING. THE CONTACT REVVED THE ENGINE UP AND SLOWLY DROVE OFF THE ROADWAY AT 3 MPH. THE CONTACT THOUGHT THAT THE ISSUE WAS WITH THE TRANSMISSION. THE CONTACT HAD THE VEHICLE TOWED TO YOCHUM CHRYSLER DODGE JEEP RAM (1270 SOUTH HART STREET ROAD, VINCENNES, 47591, (812) 316-5381) WHERE THE VEHICLE WAS DIAGNOSED WITH A TRANSMISSION PUMP FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO PROCEED, THE VEHICLE FAILED TO MOVE. THE VEHICLE LUNGED FORWARD AND STOPPED WITH THE ENGINE REVVING. THE CONTACT REVVED THE ENGINE UP AND SLOWLY DROVE OFF THE ROADWAY AT 3 MPH. THE CONTACT THOUGHT THAT THE ISSUE WAS WITH THE TRANSMISSION. THE CONTACT HAD THE VEHICLE TOWED TO YOCHUM CHRYSLER DODGE JEEP RAM (1270 SOUTH HART STREET ROAD, VINCENNES, 47591, (812) 316-5381) WHERE THE VEHICLE WAS DIAGNOSED WITH A TRANSMISSION PUMP FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Mfg Campaign: 11382979
Recall Date: Dec 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY PASSENGER SIDE SLIDE DOOR MAKES A BUZZING SOUND WHEN THE DRIVERS SIDE DOOR OPENS. I HAVE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES AND APPEARS TO NEED A RECALL TO FIX THIS FAULTY PART.
Corrective Action:
MY PASSENGER SIDE SLIDE DOOR MAKES A BUZZING SOUND WHEN THE DRIVERS SIDE DOOR OPENS. I HAVE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES AND APPEARS TO NEED A RECALL TO FIX THIS FAULTY PART.
Additional Notes:
MY PASSENGER SIDE SLIDE DOOR MAKES A BUZZING SOUND WHEN THE DRIVERS SIDE DOOR OPENS. I HAVE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES AND APPEARS TO NEED A RECALL TO FIX THIS FAULTY PART.
Mfg Campaign: 11382814
Recall Date: Dec 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NEED NEW ACTUATOR.....BUZZING NOISE WHEN WANTING TOOPEN SIDE POWER DOORS
Corrective Action:
NEED NEW ACTUATOR.....BUZZING NOISE WHEN WANTING TOOPEN SIDE POWER DOORS
Additional Notes:
NEED NEW ACTUATOR.....BUZZING NOISE WHEN WANTING TOOPEN SIDE POWER DOORS
Mfg Campaign: 11378477
Recall Date: Dec 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
Corrective Action:
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
Additional Notes:
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
Mfg Campaign: 11378366
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
Corrective Action:
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
Additional Notes:
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
Mfg Campaign: 11378366
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT 75 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380) WHERE THEY DIAGNOSED THE VEHICLE WITH A TRANSMISSION PUMP FAILURE. THE CONTACT THEN HAD THE VEHICLE REPAIRED OUT OF POCKET. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE HOWEVER, UPON CONTACTING THE MANUFACTURER, HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED AT CHRYSLER DEALER MOSS MOTORS COSTING OVER $3,000. THE FAILURE MILEAGE WAS 101,643.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT 75 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380) WHERE THEY DIAGNOSED THE VEHICLE WITH A TRANSMISSION PUMP FAILURE. THE CONTACT THEN HAD THE VEHICLE REPAIRED OUT OF POCKET. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE HOWEVER, UPON CONTACTING THE MANUFACTURER, HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED AT CHRYSLER DEALER MOSS MOTORS COSTING OVER $3,000. THE FAILURE MILEAGE WAS 101,643.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT 75 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380) WHERE THEY DIAGNOSED THE VEHICLE WITH A TRANSMISSION PUMP FAILURE. THE CONTACT THEN HAD THE VEHICLE REPAIRED OUT OF POCKET. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) WHICH HE LINKED TO THE FAILURE HOWEVER, UPON CONTACTING THE MANUFACTURER, HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED AT CHRYSLER DEALER MOSS MOTORS COSTING OVER $3,000. THE FAILURE MILEAGE WAS 101,643.*DT*JB
Mfg Campaign: 11377802
Recall Date: Dec 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH 89,000 MILES. MY SLIDING DRIVER SIDE DOOR WON'T UNLOCK OR OPEN. WAS ABLE TO GET DOOR UNLOCKED, BUT HAD TO PULL THE PLUG TO DISABLE THE LOCKING MOTOR TO STOP THE LOUD GEAR GRINDING SOUND EVERY TIME THE ELECTRIC DOOR LOCK WOULD ENGAGE. DID NOT WANT THE DOOR LOCK TO BE IN THE LOCKED POSITION IF OR WHEN THE GEARS WOULD POSSIBLY GRIND DOWN TO NOTHING. CAN ONLY MANUALLY OPEN AND CLOSE THE DOOR AND MANUALLY LOCK AND UNLOCK IT ALSO. ALL OTHER ELECTRICAL FUNCTIONS LIKE POWER WINDOWS, POWER OPEN/CLOSE FUNCTION, AND LATCH ASSIST NO LONGER WORK DUE TO DISCONNECTING THE POWER SUPPLY AT THE BOTTOM OF THE DOOR. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE PROBLEM WAS DISCOVERED. IT WAS TWO MONTHS BEFORE I GOT THE DOOR UNLOCKED AND ABLE TO OPEN FROM INFO ON THE INTERNET.
Corrective Action:
I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH 89,000 MILES. MY SLIDING DRIVER SIDE DOOR WON'T UNLOCK OR OPEN. WAS ABLE TO GET DOOR UNLOCKED, BUT HAD TO PULL THE PLUG TO DISABLE THE LOCKING MOTOR TO STOP THE LOUD GEAR GRINDING SOUND EVERY TIME THE ELECTRIC DOOR LOCK WOULD ENGAGE. DID NOT WANT THE DOOR LOCK TO BE IN THE LOCKED POSITION IF OR WHEN THE GEARS WOULD POSSIBLY GRIND DOWN TO NOTHING. CAN ONLY MANUALLY OPEN AND CLOSE THE DOOR AND MANUALLY LOCK AND UNLOCK IT ALSO. ALL OTHER ELECTRICAL FUNCTIONS LIKE POWER WINDOWS, POWER OPEN/CLOSE FUNCTION, AND LATCH ASSIST NO LONGER WORK DUE TO DISCONNECTING THE POWER SUPPLY AT THE BOTTOM OF THE DOOR. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE PROBLEM WAS DISCOVERED. IT WAS TWO MONTHS BEFORE I GOT THE DOOR UNLOCKED AND ABLE TO OPEN FROM INFO ON THE INTERNET.
Additional Notes:
I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH 89,000 MILES. MY SLIDING DRIVER SIDE DOOR WON'T UNLOCK OR OPEN. WAS ABLE TO GET DOOR UNLOCKED, BUT HAD TO PULL THE PLUG TO DISABLE THE LOCKING MOTOR TO STOP THE LOUD GEAR GRINDING SOUND EVERY TIME THE ELECTRIC DOOR LOCK WOULD ENGAGE. DID NOT WANT THE DOOR LOCK TO BE IN THE LOCKED POSITION IF OR WHEN THE GEARS WOULD POSSIBLY GRIND DOWN TO NOTHING. CAN ONLY MANUALLY OPEN AND CLOSE THE DOOR AND MANUALLY LOCK AND UNLOCK IT ALSO. ALL OTHER ELECTRICAL FUNCTIONS LIKE POWER WINDOWS, POWER OPEN/CLOSE FUNCTION, AND LATCH ASSIST NO LONGER WORK DUE TO DISCONNECTING THE POWER SUPPLY AT THE BOTTOM OF THE DOOR. THE VEHICLE WAS STATIONARY IN THE GARAGE WHEN THE PROBLEM WAS DISCOVERED. IT WAS TWO MONTHS BEFORE I GOT THE DOOR UNLOCKED AND ABLE TO OPEN FROM INFO ON THE INTERNET.
Mfg Campaign: 11377597
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Mfg Campaign: 11377049
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER COOKEVILLE CHRYSLER LOCATED AT 1550 INTERSTATE DR, COOKEVILLE, TN 38501 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Mfg Campaign: 11377049
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE TICKING/KNOCKING STARTED AT ABOUT 70,000 MILES, AUGUST 2020. IT APPEARS TO BE THE ROCKER ARMS. WE HAVE BEEN EXPERIENCING LOSS OF POWER PERIODICALLY. IT TICKS WHEN IDLING AND SPEEDS UP AS ENGINE IS REVVED OR ACCELERATING. BECOMES LOUDER AFTER BEING DRIVEN AT HIGHWAY SPEEDS AND FOR LONGER DRIVES OVER 20 MINS.
Corrective Action:
ENGINE TICKING/KNOCKING STARTED AT ABOUT 70,000 MILES, AUGUST 2020. IT APPEARS TO BE THE ROCKER ARMS. WE HAVE BEEN EXPERIENCING LOSS OF POWER PERIODICALLY. IT TICKS WHEN IDLING AND SPEEDS UP AS ENGINE IS REVVED OR ACCELERATING. BECOMES LOUDER AFTER BEING DRIVEN AT HIGHWAY SPEEDS AND FOR LONGER DRIVES OVER 20 MINS.
Additional Notes:
ENGINE TICKING/KNOCKING STARTED AT ABOUT 70,000 MILES, AUGUST 2020. IT APPEARS TO BE THE ROCKER ARMS. WE HAVE BEEN EXPERIENCING LOSS OF POWER PERIODICALLY. IT TICKS WHEN IDLING AND SPEEDS UP AS ENGINE IS REVVED OR ACCELERATING. BECOMES LOUDER AFTER BEING DRIVEN AT HIGHWAY SPEEDS AND FOR LONGER DRIVES OVER 20 MINS.
Mfg Campaign: 11377198
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE HAS CYLINDER #2 MISFIRE CODE. TWO SEPARATE INDEPENDENT LOCAL MECHANICS BOTH SUGGEST THIS IS DUE TO PITTING OF THE CYLINDER HEAD MATERIAL. THEY TELL ME IT IS A COMMON PROBLEM WITH THIS ENGINE, 3.6L. I CALLED CHRYSLER AND THEY ARE NOT WILLING TO STAND BEHIND THEIR PRODUCT.
Corrective Action:
THE VEHICLE HAS CYLINDER #2 MISFIRE CODE. TWO SEPARATE INDEPENDENT LOCAL MECHANICS BOTH SUGGEST THIS IS DUE TO PITTING OF THE CYLINDER HEAD MATERIAL. THEY TELL ME IT IS A COMMON PROBLEM WITH THIS ENGINE, 3.6L. I CALLED CHRYSLER AND THEY ARE NOT WILLING TO STAND BEHIND THEIR PRODUCT.
Additional Notes:
THE VEHICLE HAS CYLINDER #2 MISFIRE CODE. TWO SEPARATE INDEPENDENT LOCAL MECHANICS BOTH SUGGEST THIS IS DUE TO PITTING OF THE CYLINDER HEAD MATERIAL. THEY TELL ME IT IS A COMMON PROBLEM WITH THIS ENGINE, 3.6L. I CALLED CHRYSLER AND THEY ARE NOT WILLING TO STAND BEHIND THEIR PRODUCT.
Mfg Campaign: 11376352
Recall Date: Nov 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOOR LOCKING MECHANISM FOR MY 2016 CHRYSLER TOWN AND COUNTRY STOPPED WORKING. AFTER DOING SOME RESEARCH THIS IS AN ON GOING PROBLEM IN THIS VEHICLE. IF I WERE TO GET INTO AN ACCIDENT I WOULD BE UNABLE TO OPEN THE DOORS TO GET MY CHILDREN OUT FOR SAFETY REASONS. I AM NOT SURE WHY THIS HASN'T BEEN RECALLED YET.
Corrective Action:
THE DOOR LOCKING MECHANISM FOR MY 2016 CHRYSLER TOWN AND COUNTRY STOPPED WORKING. AFTER DOING SOME RESEARCH THIS IS AN ON GOING PROBLEM IN THIS VEHICLE. IF I WERE TO GET INTO AN ACCIDENT I WOULD BE UNABLE TO OPEN THE DOORS TO GET MY CHILDREN OUT FOR SAFETY REASONS. I AM NOT SURE WHY THIS HASN'T BEEN RECALLED YET.
Additional Notes:
THE DOOR LOCKING MECHANISM FOR MY 2016 CHRYSLER TOWN AND COUNTRY STOPPED WORKING. AFTER DOING SOME RESEARCH THIS IS AN ON GOING PROBLEM IN THIS VEHICLE. IF I WERE TO GET INTO AN ACCIDENT I WOULD BE UNABLE TO OPEN THE DOORS TO GET MY CHILDREN OUT FOR SAFETY REASONS. I AM NOT SURE WHY THIS HASN'T BEEN RECALLED YET.
Mfg Campaign: 11376046
Recall Date: Nov 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR EMITTED AN ABNORMAL BUZZING SOUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR EMITTED AN ABNORMAL BUZZING SOUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR EMITTED AN ABNORMAL BUZZING SOUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Mfg Campaign: 11375377
Recall Date: Nov 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP AT A GAS STATION FOR MORE GAS. WHEN WE TURNED THE CAR BACK ON AND PUT IT INTO DRIVING GEAR IT JOLTED FOR A SECOND RIGHT BEFORE AND AFTER TAKING IT OUT OF THE DRIVING GEAR. WE HAD TO DRIVE ON THE HIGHWAY AT 40 MILES PER HOUR WITH THE EMERGENCY LIGHTS ON SO WE WOULDN'T GET HIT FROM BEHIND FROM COMING AND UN COMING TRAFFIC SINCE IT WAS PITCH DARK AT NIGHT. ALSO, THE LEFT BACK PASSENGER DOOR RIGHT BEHIND THE DRIVER SEAT WAS NO LONGER WORKING EARLIER. IT WON'T OPEN NEITHER WITH THE CLICKER, OR BY HAND (INSIDE OR THE OUTSIDE) OR BY THE INSIDE AUTOMATIC BUTTONS FOR THE DOOR. IT JUST DOESN'T UNLOCK ANY MORE.
Corrective Action:
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP AT A GAS STATION FOR MORE GAS. WHEN WE TURNED THE CAR BACK ON AND PUT IT INTO DRIVING GEAR IT JOLTED FOR A SECOND RIGHT BEFORE AND AFTER TAKING IT OUT OF THE DRIVING GEAR. WE HAD TO DRIVE ON THE HIGHWAY AT 40 MILES PER HOUR WITH THE EMERGENCY LIGHTS ON SO WE WOULDN'T GET HIT FROM BEHIND FROM COMING AND UN COMING TRAFFIC SINCE IT WAS PITCH DARK AT NIGHT. ALSO, THE LEFT BACK PASSENGER DOOR RIGHT BEHIND THE DRIVER SEAT WAS NO LONGER WORKING EARLIER. IT WON'T OPEN NEITHER WITH THE CLICKER, OR BY HAND (INSIDE OR THE OUTSIDE) OR BY THE INSIDE AUTOMATIC BUTTONS FOR THE DOOR. IT JUST DOESN'T UNLOCK ANY MORE.
Additional Notes:
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRYING TO SWITCH GEARS TO SEE IF IT WOULD GO BACK TO NORMAL, BUT THAT DIDN'T WORK AND WE ALSO TRIED TURNING OFF THE CAR AND NOTHING WORKED. WE PULLED UP AT A GAS STATION FOR MORE GAS. WHEN WE TURNED THE CAR BACK ON AND PUT IT INTO DRIVING GEAR IT JOLTED FOR A SECOND RIGHT BEFORE AND AFTER TAKING IT OUT OF THE DRIVING GEAR. WE HAD TO DRIVE ON THE HIGHWAY AT 40 MILES PER HOUR WITH THE EMERGENCY LIGHTS ON SO WE WOULDN'T GET HIT FROM BEHIND FROM COMING AND UN COMING TRAFFIC SINCE IT WAS PITCH DARK AT NIGHT. ALSO, THE LEFT BACK PASSENGER DOOR RIGHT BEHIND THE DRIVER SEAT WAS NO LONGER WORKING EARLIER. IT WON'T OPEN NEITHER WITH THE CLICKER, OR BY HAND (INSIDE OR THE OUTSIDE) OR BY THE INSIDE AUTOMATIC BUTTONS FOR THE DOOR. IT JUST DOESN'T UNLOCK ANY MORE.
Mfg Campaign: 11373869
Recall Date: Nov 9, 2020
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