Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S03
Recall Date: Jan 28, 2016
Consumer Complaints
250 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Corrective Action:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Additional Notes:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Mfg Campaign: 11318777
Recall Date: Mar 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Corrective Action:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Additional Notes:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Mfg Campaign: 11318777
Recall Date: Mar 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Corrective Action:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Additional Notes:
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
Mfg Campaign: 11318777
Recall Date: Mar 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF WITH THE KEYS REMOVED FROM THE IGNITION WHILE THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE VEHICLE ON AFTER PARKING OVERNIGHT. THE VEHICLE WAS TOWED TO JTS DODGELAND OF COLUMBIA - DODGE RAM LOCATED AT (190 GREYSTONE BLVD, COLUMBIA, SC 29210) BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF WITH THE KEYS REMOVED FROM THE IGNITION WHILE THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE VEHICLE ON AFTER PARKING OVERNIGHT. THE VEHICLE WAS TOWED TO JTS DODGELAND OF COLUMBIA - DODGE RAM LOCATED AT (190 GREYSTONE BLVD, COLUMBIA, SC 29210) BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF WITH THE KEYS REMOVED FROM THE IGNITION WHILE THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE VEHICLE ON AFTER PARKING OVERNIGHT. THE VEHICLE WAS TOWED TO JTS DODGELAND OF COLUMBIA - DODGE RAM LOCATED AT (190 GREYSTONE BLVD, COLUMBIA, SC 29210) BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11318720
Recall Date: Mar 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD TO REPLACE MY STARTER THAT WENT OUT 12/24/17, MY CAR WAS IN MY DRIVEWAY. I USED FRED MARTIN TO DO THE REPAIR. SUMMER OF JUNE 2019, MY CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE STARTER AGAIN. I BOUGHT THE STARETERFROM AUTO ZONE, A STARTER FOR A 2016 DODGE CHARGER R/T. UPON REPLACING THE STARTER WITH THE NEW STARTER WE REALIZED THAT IT WOULD NOT FIT AND THERE WAS ANOTHER STARTER ON THE VEHICLE THAT WAS NOT A R/T STARTER (WHICH FRED MARTIN HAD PUT ON). THIS PAST SUNDAY (3/15/20), MY STARTER HAS WENT OUT ONCE AGAIN, IN MY PARKING LOT, SOMETHING ISN'T RIGHT FOR A STARTER TO KEEP GOING OUT WITHOUT ANY CLUE. PLEASE HELP ME IN ANY WAY POSSIBLE.
Corrective Action:
I HAD TO REPLACE MY STARTER THAT WENT OUT 12/24/17, MY CAR WAS IN MY DRIVEWAY. I USED FRED MARTIN TO DO THE REPAIR. SUMMER OF JUNE 2019, MY CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE STARTER AGAIN. I BOUGHT THE STARETERFROM AUTO ZONE, A STARTER FOR A 2016 DODGE CHARGER R/T. UPON REPLACING THE STARTER WITH THE NEW STARTER WE REALIZED THAT IT WOULD NOT FIT AND THERE WAS ANOTHER STARTER ON THE VEHICLE THAT WAS NOT A R/T STARTER (WHICH FRED MARTIN HAD PUT ON). THIS PAST SUNDAY (3/15/20), MY STARTER HAS WENT OUT ONCE AGAIN, IN MY PARKING LOT, SOMETHING ISN'T RIGHT FOR A STARTER TO KEEP GOING OUT WITHOUT ANY CLUE. PLEASE HELP ME IN ANY WAY POSSIBLE.
Additional Notes:
I HAD TO REPLACE MY STARTER THAT WENT OUT 12/24/17, MY CAR WAS IN MY DRIVEWAY. I USED FRED MARTIN TO DO THE REPAIR. SUMMER OF JUNE 2019, MY CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE STARTER AGAIN. I BOUGHT THE STARETERFROM AUTO ZONE, A STARTER FOR A 2016 DODGE CHARGER R/T. UPON REPLACING THE STARTER WITH THE NEW STARTER WE REALIZED THAT IT WOULD NOT FIT AND THERE WAS ANOTHER STARTER ON THE VEHICLE THAT WAS NOT A R/T STARTER (WHICH FRED MARTIN HAD PUT ON). THIS PAST SUNDAY (3/15/20), MY STARTER HAS WENT OUT ONCE AGAIN, IN MY PARKING LOT, SOMETHING ISN'T RIGHT FOR A STARTER TO KEEP GOING OUT WITHOUT ANY CLUE. PLEASE HELP ME IN ANY WAY POSSIBLE.
Mfg Campaign: 11318367
Recall Date: Mar 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
Corrective Action:
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
Additional Notes:
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
Mfg Campaign: 11311713
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
Corrective Action:
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
Additional Notes:
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
Mfg Campaign: 11311713
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
Corrective Action:
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
Additional Notes:
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
Mfg Campaign: 11311028
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
Corrective Action:
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
Additional Notes:
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
Mfg Campaign: 11311028
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND FRONT PASSENGER SIDE INTERIOR DOOR PANELS WARPED AND WAS NOT SECURED TO THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUMTER DODGE (2662 BROAD ST. SUMTER SC) WHO INDICATED THAT THE INTERIOR DOOR PANELS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND FRONT PASSENGER SIDE INTERIOR DOOR PANELS WARPED AND WAS NOT SECURED TO THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUMTER DODGE (2662 BROAD ST. SUMTER SC) WHO INDICATED THAT THE INTERIOR DOOR PANELS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND FRONT PASSENGER SIDE INTERIOR DOOR PANELS WARPED AND WAS NOT SECURED TO THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUMTER DODGE (2662 BROAD ST. SUMTER SC) WHO INDICATED THAT THE INTERIOR DOOR PANELS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11302991
Recall Date: Jan 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE DOOR PANELS SEPARATED FROM THE INNER DOOR FRAME. LAKELAND CHRYSLER DODGE JEEP LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (888)687-2501, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE SERVICE MANAGER THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE DOOR PANELS SEPARATED FROM THE INNER DOOR FRAME. LAKELAND CHRYSLER DODGE JEEP LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (888)687-2501, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE SERVICE MANAGER THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE DOOR PANELS SEPARATED FROM THE INNER DOOR FRAME. LAKELAND CHRYSLER DODGE JEEP LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (888)687-2501, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE SERVICE MANAGER THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Mfg Campaign: 11298013
Recall Date: Jan 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THERE IS A POPPING OR CRACKING STRUCTURAL DEFECT SOUND THAT IS COMING FROM THE DRIVER'S SIDE DOOR OR PILLAR BETWEEN FRONT AND REAR DOOR. THIS IS WHILE DRIVING NORMALLY NOT REALLY ON BUMPS BUT WHEN YOU ARE ON JUST A REGULAR ROAD. MORE WHEN THE ROAD IS UNEVEN OR WHEN THE BODY HAS SOME TWIST FROM UNEVEN PAVEMENT. THE FIRST RIDE WAS WITH WITH CHRISTIAN THE SERVICE ADVISOR AT LUMS DRIVING THE VEHICLE AND HEARD THE SOUND. HE MADE THE FIRST APPOINTMENT TO LOOK AT IT. 7/8/19 VEHICLE STILL UNDER FULL WARRANTY. LUMS AUTO CENTER IN WARRENTON OR, TRIED TO DO A BLIND REPAIR BY REPLACING THE SEATBELT TENSIONER. IT DID SEEM TO CALM IT DOWN BUT DID NOT WORK AND WE HAVE TAKEN IT BACK, A SECOND TIME AND THEY HAVE STATED THEY COULD NOT DUPLICATE THE SOUND. BUT THEY DID OPEN THE DOOR AND CHECKED IT. 11/1/19 AND YET AGAIN WE ARE GOING TO TAKE IT BACK AGAIN AFTER CHRISTIAN THE SAME SERVICE ADVISOR THAT WE HAVE BEEN WORKING WITH DROVE WITH ME AND HEARD THE SOUND AGAIN. 01/3/20 NOW THE FULL WARRANTY IS OVER. THE PROBLEM COMES AND GOES AND HE STATES THAT IT WILL BE HARD TO FIND?? WE DO NOT BELIEVE THAT THEY ARE CAPABLE OF FIXING WHAT REALLY SEEMS TO BE A STRUCTURAL PROBLEM...
Corrective Action:
THERE IS A POPPING OR CRACKING STRUCTURAL DEFECT SOUND THAT IS COMING FROM THE DRIVER'S SIDE DOOR OR PILLAR BETWEEN FRONT AND REAR DOOR. THIS IS WHILE DRIVING NORMALLY NOT REALLY ON BUMPS BUT WHEN YOU ARE ON JUST A REGULAR ROAD. MORE WHEN THE ROAD IS UNEVEN OR WHEN THE BODY HAS SOME TWIST FROM UNEVEN PAVEMENT. THE FIRST RIDE WAS WITH WITH CHRISTIAN THE SERVICE ADVISOR AT LUMS DRIVING THE VEHICLE AND HEARD THE SOUND. HE MADE THE FIRST APPOINTMENT TO LOOK AT IT. 7/8/19 VEHICLE STILL UNDER FULL WARRANTY. LUMS AUTO CENTER IN WARRENTON OR, TRIED TO DO A BLIND REPAIR BY REPLACING THE SEATBELT TENSIONER. IT DID SEEM TO CALM IT DOWN BUT DID NOT WORK AND WE HAVE TAKEN IT BACK, A SECOND TIME AND THEY HAVE STATED THEY COULD NOT DUPLICATE THE SOUND. BUT THEY DID OPEN THE DOOR AND CHECKED IT. 11/1/19 AND YET AGAIN WE ARE GOING TO TAKE IT BACK AGAIN AFTER CHRISTIAN THE SAME SERVICE ADVISOR THAT WE HAVE BEEN WORKING WITH DROVE WITH ME AND HEARD THE SOUND AGAIN. 01/3/20 NOW THE FULL WARRANTY IS OVER. THE PROBLEM COMES AND GOES AND HE STATES THAT IT WILL BE HARD TO FIND?? WE DO NOT BELIEVE THAT THEY ARE CAPABLE OF FIXING WHAT REALLY SEEMS TO BE A STRUCTURAL PROBLEM...
Additional Notes:
THERE IS A POPPING OR CRACKING STRUCTURAL DEFECT SOUND THAT IS COMING FROM THE DRIVER'S SIDE DOOR OR PILLAR BETWEEN FRONT AND REAR DOOR. THIS IS WHILE DRIVING NORMALLY NOT REALLY ON BUMPS BUT WHEN YOU ARE ON JUST A REGULAR ROAD. MORE WHEN THE ROAD IS UNEVEN OR WHEN THE BODY HAS SOME TWIST FROM UNEVEN PAVEMENT. THE FIRST RIDE WAS WITH WITH CHRISTIAN THE SERVICE ADVISOR AT LUMS DRIVING THE VEHICLE AND HEARD THE SOUND. HE MADE THE FIRST APPOINTMENT TO LOOK AT IT. 7/8/19 VEHICLE STILL UNDER FULL WARRANTY. LUMS AUTO CENTER IN WARRENTON OR, TRIED TO DO A BLIND REPAIR BY REPLACING THE SEATBELT TENSIONER. IT DID SEEM TO CALM IT DOWN BUT DID NOT WORK AND WE HAVE TAKEN IT BACK, A SECOND TIME AND THEY HAVE STATED THEY COULD NOT DUPLICATE THE SOUND. BUT THEY DID OPEN THE DOOR AND CHECKED IT. 11/1/19 AND YET AGAIN WE ARE GOING TO TAKE IT BACK AGAIN AFTER CHRISTIAN THE SAME SERVICE ADVISOR THAT WE HAVE BEEN WORKING WITH DROVE WITH ME AND HEARD THE SOUND AGAIN. 01/3/20 NOW THE FULL WARRANTY IS OVER. THE PROBLEM COMES AND GOES AND HE STATES THAT IT WILL BE HARD TO FIND?? WE DO NOT BELIEVE THAT THEY ARE CAPABLE OF FIXING WHAT REALLY SEEMS TO BE A STRUCTURAL PROBLEM...
Mfg Campaign: 11297497
Recall Date: Jan 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
INSIDE DOOR PANELING LIFTING OFF MAKING IT DIFFICULT TO LOCK/ UNLOCK. BEING TOLD THIS IS A VERY COMMON PROBLEM WITH THE DODGE CHARGERS. VERY EXPENSIVE TO REPLACE
Corrective Action:
INSIDE DOOR PANELING LIFTING OFF MAKING IT DIFFICULT TO LOCK/ UNLOCK. BEING TOLD THIS IS A VERY COMMON PROBLEM WITH THE DODGE CHARGERS. VERY EXPENSIVE TO REPLACE
Additional Notes:
INSIDE DOOR PANELING LIFTING OFF MAKING IT DIFFICULT TO LOCK/ UNLOCK. BEING TOLD THIS IS A VERY COMMON PROBLEM WITH THE DODGE CHARGERS. VERY EXPENSIVE TO REPLACE
Mfg Campaign: 11288747
Recall Date: Dec 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE BEEN SMELLING A STRONG GAS ODOR WHILE DRIVING ON THE ROAD ESPECIALLY WHEN THE TANK IS FULL. TODAY WHILE PARKED IN MY DRIVEWAY I NOTICED A PUDDLE OF GAS UNDER THE CAR TOO. THE PUDDLE WAS UNDER THE LEFT REAR SEAT. AFTER SOME RESEARCH I FOUND A VERY COMMON PROBLEM WITH THESE CARS SEEMS TO BE THE FUEL PUMP UNDER THE REAR SEAT (WHERE MY 6 AND 7 YEAR OLD KIDS SIT). I PULLED UP THE REAR SEAT AND FOUND THE PUMP IS LEAKING THROUGH THE ELECTRICAL CONNECTOR AND LARGE AMOUNT OF GAS IS POOLED ON TOP OF THE PUMP!! I USED DOZENS OF PAPER TOWELS TO SOAK IT UP AND IT JUST KEPT COMING OUT. THE ELECTRICAL CONNECTOR IS ALSO BROWN/BURNED NEAR A COUPLE OF THE PROBES INDICATING THE GAS IS CAUSING A SHORT WITHIN THE PLUG!! I UNPLUGGED THE CONNECTOR AND FOUND THAT THE GAS IS ACTUALLY SPEWING OUT FROM INSIDE THE CONNECTOR ON THE PUMP, WHERE THE PRONGS ARE. RESEARCHING ONLINE I SEE MULTIPLE OF THE SAME COMPLAINTS THAT THE PLASTIC TOP OF THE PUMP CRACKS, AND THERE IS EVEN A WEBSITE THAT SELLS A METAL COVER TO HELP PROTECT THE FUEL PUMP COVER! I SEE MULTIPLE PEOPLE COMPLAINING ABOUT THIS VERY DANGEROUS CONDITION IN CHRYSLER VEHICLES AND YET NOTHING IS BEING DONE ABOUT IT. THE MORE RESEARCH I'M DOING ONLINE THE MORE REPORTS I AM FINDING REGARDING FIRES OCCURRING IN MINOR COLLISIONS THAT SHOULD NOT END THAT WAY. INCLUDING A REPORT OF 4 PASSENGERS BURNED TO DEATH, AND SOME VEHICLES THAT COMBUSTED AFTER BEING PARKED. THIS IS BARELY A 4 YEAR OLD VEHICLE AND NO WAY SHOULD A FUEL PUMP HOUSING BE BRITTLE AND CRACKED LIKE THIS ALREADY. PHOTOS ARE ATTACHED.
Corrective Action:
I HAVE BEEN SMELLING A STRONG GAS ODOR WHILE DRIVING ON THE ROAD ESPECIALLY WHEN THE TANK IS FULL. TODAY WHILE PARKED IN MY DRIVEWAY I NOTICED A PUDDLE OF GAS UNDER THE CAR TOO. THE PUDDLE WAS UNDER THE LEFT REAR SEAT. AFTER SOME RESEARCH I FOUND A VERY COMMON PROBLEM WITH THESE CARS SEEMS TO BE THE FUEL PUMP UNDER THE REAR SEAT (WHERE MY 6 AND 7 YEAR OLD KIDS SIT). I PULLED UP THE REAR SEAT AND FOUND THE PUMP IS LEAKING THROUGH THE ELECTRICAL CONNECTOR AND LARGE AMOUNT OF GAS IS POOLED ON TOP OF THE PUMP!! I USED DOZENS OF PAPER TOWELS TO SOAK IT UP AND IT JUST KEPT COMING OUT. THE ELECTRICAL CONNECTOR IS ALSO BROWN/BURNED NEAR A COUPLE OF THE PROBES INDICATING THE GAS IS CAUSING A SHORT WITHIN THE PLUG!! I UNPLUGGED THE CONNECTOR AND FOUND THAT THE GAS IS ACTUALLY SPEWING OUT FROM INSIDE THE CONNECTOR ON THE PUMP, WHERE THE PRONGS ARE. RESEARCHING ONLINE I SEE MULTIPLE OF THE SAME COMPLAINTS THAT THE PLASTIC TOP OF THE PUMP CRACKS, AND THERE IS EVEN A WEBSITE THAT SELLS A METAL COVER TO HELP PROTECT THE FUEL PUMP COVER! I SEE MULTIPLE PEOPLE COMPLAINING ABOUT THIS VERY DANGEROUS CONDITION IN CHRYSLER VEHICLES AND YET NOTHING IS BEING DONE ABOUT IT. THE MORE RESEARCH I'M DOING ONLINE THE MORE REPORTS I AM FINDING REGARDING FIRES OCCURRING IN MINOR COLLISIONS THAT SHOULD NOT END THAT WAY. INCLUDING A REPORT OF 4 PASSENGERS BURNED TO DEATH, AND SOME VEHICLES THAT COMBUSTED AFTER BEING PARKED. THIS IS BARELY A 4 YEAR OLD VEHICLE AND NO WAY SHOULD A FUEL PUMP HOUSING BE BRITTLE AND CRACKED LIKE THIS ALREADY. PHOTOS ARE ATTACHED.
Additional Notes:
I HAVE BEEN SMELLING A STRONG GAS ODOR WHILE DRIVING ON THE ROAD ESPECIALLY WHEN THE TANK IS FULL. TODAY WHILE PARKED IN MY DRIVEWAY I NOTICED A PUDDLE OF GAS UNDER THE CAR TOO. THE PUDDLE WAS UNDER THE LEFT REAR SEAT. AFTER SOME RESEARCH I FOUND A VERY COMMON PROBLEM WITH THESE CARS SEEMS TO BE THE FUEL PUMP UNDER THE REAR SEAT (WHERE MY 6 AND 7 YEAR OLD KIDS SIT). I PULLED UP THE REAR SEAT AND FOUND THE PUMP IS LEAKING THROUGH THE ELECTRICAL CONNECTOR AND LARGE AMOUNT OF GAS IS POOLED ON TOP OF THE PUMP!! I USED DOZENS OF PAPER TOWELS TO SOAK IT UP AND IT JUST KEPT COMING OUT. THE ELECTRICAL CONNECTOR IS ALSO BROWN/BURNED NEAR A COUPLE OF THE PROBES INDICATING THE GAS IS CAUSING A SHORT WITHIN THE PLUG!! I UNPLUGGED THE CONNECTOR AND FOUND THAT THE GAS IS ACTUALLY SPEWING OUT FROM INSIDE THE CONNECTOR ON THE PUMP, WHERE THE PRONGS ARE. RESEARCHING ONLINE I SEE MULTIPLE OF THE SAME COMPLAINTS THAT THE PLASTIC TOP OF THE PUMP CRACKS, AND THERE IS EVEN A WEBSITE THAT SELLS A METAL COVER TO HELP PROTECT THE FUEL PUMP COVER! I SEE MULTIPLE PEOPLE COMPLAINING ABOUT THIS VERY DANGEROUS CONDITION IN CHRYSLER VEHICLES AND YET NOTHING IS BEING DONE ABOUT IT. THE MORE RESEARCH I'M DOING ONLINE THE MORE REPORTS I AM FINDING REGARDING FIRES OCCURRING IN MINOR COLLISIONS THAT SHOULD NOT END THAT WAY. INCLUDING A REPORT OF 4 PASSENGERS BURNED TO DEATH, AND SOME VEHICLES THAT COMBUSTED AFTER BEING PARKED. THIS IS BARELY A 4 YEAR OLD VEHICLE AND NO WAY SHOULD A FUEL PUMP HOUSING BE BRITTLE AND CRACKED LIKE THIS ALREADY. PHOTOS ARE ATTACHED.
Mfg Campaign: 11282743
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INSIDE PANEL OF THE FRONT PASSENGER DOOR WAS PEELING AND EXPOSING THE INTERIOR OF THE DOOR. THE CONTACT WAS CONCERNED THAT IF MOISTURE ENTERED THE INSIDE OF THE DOOR, THE ABILITY TO CLOSE, LOCK, AND OPERATE THE DOOR MAY BE COMPROMISED. SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) INFORMED THE CONTACT TO BRING THE VEHICLE IN TO SEE IF IT COULD BE COVERED UNDER A WARRANTY. THE DEALER CONCLUDED THAT THEY COULD NOT COVER THE VEHICLE AND ADVISED THE CONTACT TO CHECK WITH THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 67,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INSIDE PANEL OF THE FRONT PASSENGER DOOR WAS PEELING AND EXPOSING THE INTERIOR OF THE DOOR. THE CONTACT WAS CONCERNED THAT IF MOISTURE ENTERED THE INSIDE OF THE DOOR, THE ABILITY TO CLOSE, LOCK, AND OPERATE THE DOOR MAY BE COMPROMISED. SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) INFORMED THE CONTACT TO BRING THE VEHICLE IN TO SEE IF IT COULD BE COVERED UNDER A WARRANTY. THE DEALER CONCLUDED THAT THEY COULD NOT COVER THE VEHICLE AND ADVISED THE CONTACT TO CHECK WITH THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 67,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INSIDE PANEL OF THE FRONT PASSENGER DOOR WAS PEELING AND EXPOSING THE INTERIOR OF THE DOOR. THE CONTACT WAS CONCERNED THAT IF MOISTURE ENTERED THE INSIDE OF THE DOOR, THE ABILITY TO CLOSE, LOCK, AND OPERATE THE DOOR MAY BE COMPROMISED. SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) INFORMED THE CONTACT TO BRING THE VEHICLE IN TO SEE IF IT COULD BE COVERED UNDER A WARRANTY. THE DEALER CONCLUDED THAT THEY COULD NOT COVER THE VEHICLE AND ADVISED THE CONTACT TO CHECK WITH THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 67,000.
Mfg Campaign: 11279988
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOOR PANELS ARE PEELING UP WHERE THE TOP PART OF THE DOOR PANEL AND THE WINDOW MEET. I ALREADY HAD PANELS REPLACED BY DEALER WHEN THE CAR WAS STILL UNDER WARRANTY. THE REPLACEMENT PANELS ARE STARTING TO FAIL AS WELL. IT IS A COMMON PROBLEM WITH THESE CARS AS DOCUMENTED BY CAR FORUMS. SEE THE FOLLOWING: HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/CHARGER/2016/ACCESSORIES-INTERIOR/DOOR_PANELS_ARE_WARPING.SHTML
Corrective Action:
DOOR PANELS ARE PEELING UP WHERE THE TOP PART OF THE DOOR PANEL AND THE WINDOW MEET. I ALREADY HAD PANELS REPLACED BY DEALER WHEN THE CAR WAS STILL UNDER WARRANTY. THE REPLACEMENT PANELS ARE STARTING TO FAIL AS WELL. IT IS A COMMON PROBLEM WITH THESE CARS AS DOCUMENTED BY CAR FORUMS. SEE THE FOLLOWING: HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/CHARGER/2016/ACCESSORIES-INTERIOR/DOOR_PANELS_ARE_WARPING.SHTML
Additional Notes:
DOOR PANELS ARE PEELING UP WHERE THE TOP PART OF THE DOOR PANEL AND THE WINDOW MEET. I ALREADY HAD PANELS REPLACED BY DEALER WHEN THE CAR WAS STILL UNDER WARRANTY. THE REPLACEMENT PANELS ARE STARTING TO FAIL AS WELL. IT IS A COMMON PROBLEM WITH THESE CARS AS DOCUMENTED BY CAR FORUMS. SEE THE FOLLOWING: HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/CHARGER/2016/ACCESSORIES-INTERIOR/DOOR_PANELS_ARE_WARPING.SHTML
Mfg Campaign: 11279948
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY HEAD LIGHT WONT TURN ON DONT KNOW WHATS WRONG
Corrective Action:
MY HEAD LIGHT WONT TURN ON DONT KNOW WHATS WRONG
Additional Notes:
MY HEAD LIGHT WONT TURN ON DONT KNOW WHATS WRONG
Mfg Campaign: 11279485
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE VEHICLE IS INDICATING THAT THE AIRBAG SYSTEM NEEDS TO BE SERVICED. THE CAR IS 3 YEARS OLD WITH 34K MILES. THERE ARE RECALLS ON THE 2011-2015 DODGE CHARGERS FOR THE AIRBAG SYSTEM AND THE DEALERSHIP (STEALERSHIP) IS TELLING ME THAT THEY THE REPAIR IS NOT COVERED.
Corrective Action:
THE VEHICLE IS INDICATING THAT THE AIRBAG SYSTEM NEEDS TO BE SERVICED. THE CAR IS 3 YEARS OLD WITH 34K MILES. THERE ARE RECALLS ON THE 2011-2015 DODGE CHARGERS FOR THE AIRBAG SYSTEM AND THE DEALERSHIP (STEALERSHIP) IS TELLING ME THAT THEY THE REPAIR IS NOT COVERED.
Additional Notes:
THE VEHICLE IS INDICATING THAT THE AIRBAG SYSTEM NEEDS TO BE SERVICED. THE CAR IS 3 YEARS OLD WITH 34K MILES. THERE ARE RECALLS ON THE 2011-2015 DODGE CHARGERS FOR THE AIRBAG SYSTEM AND THE DEALERSHIP (STEALERSHIP) IS TELLING ME THAT THEY THE REPAIR IS NOT COVERED.
Mfg Campaign: 11279071
Recall Date: Nov 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY POWER STEERING WILL RANDOMLY SHUT OFF. IT HAPPENS INTERMITTENTLY. IT MAKES IT VERY EASY TO LOSE CONTROL. I HAVE TO PULL OVER, TURN OFF MY CAR, WAIT 10-30 SECONDS, TURN ON MY CAR, AND HOPE IT DOESN'T DO IT AGAIN.
Corrective Action:
MY POWER STEERING WILL RANDOMLY SHUT OFF. IT HAPPENS INTERMITTENTLY. IT MAKES IT VERY EASY TO LOSE CONTROL. I HAVE TO PULL OVER, TURN OFF MY CAR, WAIT 10-30 SECONDS, TURN ON MY CAR, AND HOPE IT DOESN'T DO IT AGAIN.
Additional Notes:
MY POWER STEERING WILL RANDOMLY SHUT OFF. IT HAPPENS INTERMITTENTLY. IT MAKES IT VERY EASY TO LOSE CONTROL. I HAVE TO PULL OVER, TURN OFF MY CAR, WAIT 10-30 SECONDS, TURN ON MY CAR, AND HOPE IT DOESN'T DO IT AGAIN.
Mfg Campaign: 11278536
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11277604
Recall Date: Nov 1, 2019
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