Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S03
Recall Date: Jan 28, 2016
Consumer Complaints
250 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11277604
Recall Date: Nov 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WENT TO MY LOCAL DODGE DEALERSHIP ABOUT MY 2016 CHARGER HAVING IT'S WINDSHIELD AT 3 YEARS OLD DELAMINATING ALL AROUND IT. I THEN CONTACTED CUNSUMER COMPLAINTS THROUGH DODGE W6 SAID I OWN THIS 100 PERCENT. WHO HAS A WINDSHIELD DO THIS AT 3 YEARS OLD? DEFECT? I SAY YES! I HAVE OWNED 3 AND THIS IS THE ONLY ONE TO DO IT AND I BOUGHT IT NEW. PLEASE CHECK FOR FURTHER ISSUES. I CAN'T BE THE ONLY ONE.
Corrective Action:
I WENT TO MY LOCAL DODGE DEALERSHIP ABOUT MY 2016 CHARGER HAVING IT'S WINDSHIELD AT 3 YEARS OLD DELAMINATING ALL AROUND IT. I THEN CONTACTED CUNSUMER COMPLAINTS THROUGH DODGE W6 SAID I OWN THIS 100 PERCENT. WHO HAS A WINDSHIELD DO THIS AT 3 YEARS OLD? DEFECT? I SAY YES! I HAVE OWNED 3 AND THIS IS THE ONLY ONE TO DO IT AND I BOUGHT IT NEW. PLEASE CHECK FOR FURTHER ISSUES. I CAN'T BE THE ONLY ONE.
Additional Notes:
I WENT TO MY LOCAL DODGE DEALERSHIP ABOUT MY 2016 CHARGER HAVING IT'S WINDSHIELD AT 3 YEARS OLD DELAMINATING ALL AROUND IT. I THEN CONTACTED CUNSUMER COMPLAINTS THROUGH DODGE W6 SAID I OWN THIS 100 PERCENT. WHO HAS A WINDSHIELD DO THIS AT 3 YEARS OLD? DEFECT? I SAY YES! I HAVE OWNED 3 AND THIS IS THE ONLY ONE TO DO IT AND I BOUGHT IT NEW. PLEASE CHECK FOR FURTHER ISSUES. I CAN'T BE THE ONLY ONE.
Mfg Campaign: 11277390
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL SMELL IN CAR AND DYING AFTER FILL UP FUEL LEAKING FROM RIGHT REAR WHEEL WELL ON POLICE CHARGER FOR TOWN OF ROLAND
Corrective Action:
FUEL SMELL IN CAR AND DYING AFTER FILL UP FUEL LEAKING FROM RIGHT REAR WHEEL WELL ON POLICE CHARGER FOR TOWN OF ROLAND
Additional Notes:
FUEL SMELL IN CAR AND DYING AFTER FILL UP FUEL LEAKING FROM RIGHT REAR WHEEL WELL ON POLICE CHARGER FOR TOWN OF ROLAND
Mfg Campaign: 11270594
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Corrective Action:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Additional Notes:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Mfg Campaign: 11270820
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Corrective Action:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Additional Notes:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Mfg Campaign: 11270820
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Corrective Action:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Additional Notes:
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
Mfg Campaign: 11270820
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Corrective Action:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Additional Notes:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Mfg Campaign: 11265242
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Corrective Action:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Additional Notes:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Mfg Campaign: 11265242
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Corrective Action:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Additional Notes:
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
Mfg Campaign: 11265242
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAKATA RECALL. THE INTERIOR OF MY FRONT DRIVER AND PASSENGER DOORS ARE COMING APART FROM THE BODY OF THE DOOR. SMART DODGE IN PINE BLUFF SAID THEY HAVE SEEN IT ON A FEW OTHER DODGE CHARGERS AS WELL. IT IS A 2016 AND I HAVE ONLY HAD IT FOR A LITTLE OVER A YEAR. THE LOCAL DEALERSHIP STATED THE ONLY WAY IT CAN BE FIXED IS TO REPLACE THE INSIDE DOOR PANELS. IF THIS IS HAPPENING TO OTHER CHARGERS, SHOULD THERE NOT BE A RECALL ON THEM? THE PICTURE ATTACHED IS OF THE DRIVER SIDE. THE PASSENGER SIDE IS WORSE.
Corrective Action:
TAKATA RECALL. THE INTERIOR OF MY FRONT DRIVER AND PASSENGER DOORS ARE COMING APART FROM THE BODY OF THE DOOR. SMART DODGE IN PINE BLUFF SAID THEY HAVE SEEN IT ON A FEW OTHER DODGE CHARGERS AS WELL. IT IS A 2016 AND I HAVE ONLY HAD IT FOR A LITTLE OVER A YEAR. THE LOCAL DEALERSHIP STATED THE ONLY WAY IT CAN BE FIXED IS TO REPLACE THE INSIDE DOOR PANELS. IF THIS IS HAPPENING TO OTHER CHARGERS, SHOULD THERE NOT BE A RECALL ON THEM? THE PICTURE ATTACHED IS OF THE DRIVER SIDE. THE PASSENGER SIDE IS WORSE.
Additional Notes:
TAKATA RECALL. THE INTERIOR OF MY FRONT DRIVER AND PASSENGER DOORS ARE COMING APART FROM THE BODY OF THE DOOR. SMART DODGE IN PINE BLUFF SAID THEY HAVE SEEN IT ON A FEW OTHER DODGE CHARGERS AS WELL. IT IS A 2016 AND I HAVE ONLY HAD IT FOR A LITTLE OVER A YEAR. THE LOCAL DEALERSHIP STATED THE ONLY WAY IT CAN BE FIXED IS TO REPLACE THE INSIDE DOOR PANELS. IF THIS IS HAPPENING TO OTHER CHARGERS, SHOULD THERE NOT BE A RECALL ON THEM? THE PICTURE ATTACHED IS OF THE DRIVER SIDE. THE PASSENGER SIDE IS WORSE.
Mfg Campaign: 11255114
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD MY CRUISE SET TO 57, ALL WAS FINE UNTIL I STARTED DOWN A SMALL HILL, MY CAR SPED UP TO 75, I COULD NOT GET CRUISE TO TURN OFF WITH THE BUTTONS OR BREAK,, I PANICKED , AND SLAMMED MY BRAKES, AND IT FINALLY STOPED.
Corrective Action:
I HAD MY CRUISE SET TO 57, ALL WAS FINE UNTIL I STARTED DOWN A SMALL HILL, MY CAR SPED UP TO 75, I COULD NOT GET CRUISE TO TURN OFF WITH THE BUTTONS OR BREAK,, I PANICKED , AND SLAMMED MY BRAKES, AND IT FINALLY STOPED.
Additional Notes:
I HAD MY CRUISE SET TO 57, ALL WAS FINE UNTIL I STARTED DOWN A SMALL HILL, MY CAR SPED UP TO 75, I COULD NOT GET CRUISE TO TURN OFF WITH THE BUTTONS OR BREAK,, I PANICKED , AND SLAMMED MY BRAKES, AND IT FINALLY STOPED.
Mfg Campaign: 11252544
Recall Date: Aug 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LAST YEAR I HAD THE DRIVER SIDE DOOR PANEL WARP, SEPARATING UP NEXT TO THE WINDOW. IT WAS UNDER REGULAR WARRANTY SO THE DEALER TOOK CARE OF IT. YESTERDAY 8/15/19 THE PASSENGER DOOR DID THE SAME THING AND SEPARATED AT THE WINDOW. DOING RESEARCH ON THIS, I HAVE FOUND MANY PEOPLE WITH DODGE CHARGERS, CHRYSLER 300, THAT ARE HAVING THIS SAME EXACT ISSUE. I AM NOW AT 40500 MILES AND MOST LIKELY DODGE WILL NOT TAKE CARE OF THIS EVEN UNDER THE EXTENDED WARRANTY, WHICH MEANS A $1000 REPAIR. WITH AS MANY PEOPLE I HAVE SEEN WHILE RESEARCHING, THIS IS AN ABSOLUTE MATERIAL AND WORKMANSHIP DEFECT WHICH COULD EFFECT SAFETY, ESPECIALLY IF THE WARPING OCCURS AROUND THE DOOR LOCK AND SOMEONE NEEDS TO ESCAPE DURING AN EMERGENCY SITUATION.
Corrective Action:
LAST YEAR I HAD THE DRIVER SIDE DOOR PANEL WARP, SEPARATING UP NEXT TO THE WINDOW. IT WAS UNDER REGULAR WARRANTY SO THE DEALER TOOK CARE OF IT. YESTERDAY 8/15/19 THE PASSENGER DOOR DID THE SAME THING AND SEPARATED AT THE WINDOW. DOING RESEARCH ON THIS, I HAVE FOUND MANY PEOPLE WITH DODGE CHARGERS, CHRYSLER 300, THAT ARE HAVING THIS SAME EXACT ISSUE. I AM NOW AT 40500 MILES AND MOST LIKELY DODGE WILL NOT TAKE CARE OF THIS EVEN UNDER THE EXTENDED WARRANTY, WHICH MEANS A $1000 REPAIR. WITH AS MANY PEOPLE I HAVE SEEN WHILE RESEARCHING, THIS IS AN ABSOLUTE MATERIAL AND WORKMANSHIP DEFECT WHICH COULD EFFECT SAFETY, ESPECIALLY IF THE WARPING OCCURS AROUND THE DOOR LOCK AND SOMEONE NEEDS TO ESCAPE DURING AN EMERGENCY SITUATION.
Additional Notes:
LAST YEAR I HAD THE DRIVER SIDE DOOR PANEL WARP, SEPARATING UP NEXT TO THE WINDOW. IT WAS UNDER REGULAR WARRANTY SO THE DEALER TOOK CARE OF IT. YESTERDAY 8/15/19 THE PASSENGER DOOR DID THE SAME THING AND SEPARATED AT THE WINDOW. DOING RESEARCH ON THIS, I HAVE FOUND MANY PEOPLE WITH DODGE CHARGERS, CHRYSLER 300, THAT ARE HAVING THIS SAME EXACT ISSUE. I AM NOW AT 40500 MILES AND MOST LIKELY DODGE WILL NOT TAKE CARE OF THIS EVEN UNDER THE EXTENDED WARRANTY, WHICH MEANS A $1000 REPAIR. WITH AS MANY PEOPLE I HAVE SEEN WHILE RESEARCHING, THIS IS AN ABSOLUTE MATERIAL AND WORKMANSHIP DEFECT WHICH COULD EFFECT SAFETY, ESPECIALLY IF THE WARPING OCCURS AROUND THE DOOR LOCK AND SOMEONE NEEDS TO ESCAPE DURING AN EMERGENCY SITUATION.
Mfg Campaign: 11244407
Recall Date: Aug 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL MY DRIVER SIDE DOOR WON'T OPEN THE DOOR. IT UNLOCKS AND LOCK BUT I CAN'T USE THE HANDLE TO OPEN THE DOOR. I HAVE TO HAVE SOMEONE FROM THE INSIDE EN THE DOOR.
Corrective Action:
TAKATA RECALL MY DRIVER SIDE DOOR WON'T OPEN THE DOOR. IT UNLOCKS AND LOCK BUT I CAN'T USE THE HANDLE TO OPEN THE DOOR. I HAVE TO HAVE SOMEONE FROM THE INSIDE EN THE DOOR.
Additional Notes:
TAKATA RECALL MY DRIVER SIDE DOOR WON'T OPEN THE DOOR. IT UNLOCKS AND LOCK BUT I CAN'T USE THE HANDLE TO OPEN THE DOOR. I HAVE TO HAVE SOMEONE FROM THE INSIDE EN THE DOOR.
Mfg Campaign: 11241729
Recall Date: Aug 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT DOOR PANELS WARPING
Corrective Action:
FRONT DOOR PANELS WARPING
Additional Notes:
FRONT DOOR PANELS WARPING
Mfg Campaign: 11233419
Recall Date: Jul 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Corrective Action:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Additional Notes:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Mfg Campaign: 11228583
Recall Date: Jun 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Corrective Action:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Additional Notes:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Mfg Campaign: 11228583
Recall Date: Jun 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Corrective Action:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Additional Notes:
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
Mfg Campaign: 11228583
Recall Date: Jun 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER DOOR INTERIOR TRIM IS WRAPPING AND PEELING AS WELL AS FLOOR TRIM OF THE DRIVERS SIDE NEXT TO THE AUTO SHIFT . ALWAYS MAINTAIN MY VEHICLE AND KEPT IT CLEAN AND SOMETHING LIKE THIS HAPPENS AND I GOT TO PAY OUT OF MY POCKET TO GET IT REPAIRED .MY EXTENDED WARRANTY DOESN'T COVER IT .. THIS SHOULD BE UNDER WARRANTY FOR SURE AS THERE SHOULD NO REASON THIS SHOULD BE WARPING LIKE THIS.
Corrective Action:
PASSENGER DOOR INTERIOR TRIM IS WRAPPING AND PEELING AS WELL AS FLOOR TRIM OF THE DRIVERS SIDE NEXT TO THE AUTO SHIFT . ALWAYS MAINTAIN MY VEHICLE AND KEPT IT CLEAN AND SOMETHING LIKE THIS HAPPENS AND I GOT TO PAY OUT OF MY POCKET TO GET IT REPAIRED .MY EXTENDED WARRANTY DOESN'T COVER IT .. THIS SHOULD BE UNDER WARRANTY FOR SURE AS THERE SHOULD NO REASON THIS SHOULD BE WARPING LIKE THIS.
Additional Notes:
PASSENGER DOOR INTERIOR TRIM IS WRAPPING AND PEELING AS WELL AS FLOOR TRIM OF THE DRIVERS SIDE NEXT TO THE AUTO SHIFT . ALWAYS MAINTAIN MY VEHICLE AND KEPT IT CLEAN AND SOMETHING LIKE THIS HAPPENS AND I GOT TO PAY OUT OF MY POCKET TO GET IT REPAIRED .MY EXTENDED WARRANTY DOESN'T COVER IT .. THIS SHOULD BE UNDER WARRANTY FOR SURE AS THERE SHOULD NO REASON THIS SHOULD BE WARPING LIKE THIS.
Mfg Campaign: 11220475
Recall Date: Jun 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Corrective Action:
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Additional Notes:
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Mfg Campaign: 11218553
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Corrective Action:
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Additional Notes:
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
Mfg Campaign: 11218553
Recall Date: Jun 7, 2019
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