Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S03
Recall Date: Jan 28, 2016
Consumer Complaints
250 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DOOR PANELS ON BOTH DRIVER AND PASSENGER SIDE ARE SWOLLEN CAUSING THE PANELS TO RISE OVER THE DOOR LOCK MAKING IT IMPOSSIBLE TO PULL THE DOOR LOCK UP TO UNLOCK THE CAR IN CASE OF AN EMERGENCY
Corrective Action:
MY DOOR PANELS ON BOTH DRIVER AND PASSENGER SIDE ARE SWOLLEN CAUSING THE PANELS TO RISE OVER THE DOOR LOCK MAKING IT IMPOSSIBLE TO PULL THE DOOR LOCK UP TO UNLOCK THE CAR IN CASE OF AN EMERGENCY
Additional Notes:
MY DOOR PANELS ON BOTH DRIVER AND PASSENGER SIDE ARE SWOLLEN CAUSING THE PANELS TO RISE OVER THE DOOR LOCK MAKING IT IMPOSSIBLE TO PULL THE DOOR LOCK UP TO UNLOCK THE CAR IN CASE OF AN EMERGENCY
Mfg Campaign: 11206152
Recall Date: May 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Corrective Action:
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Additional Notes:
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Mfg Campaign: 11184644
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
Other/Unknown
Potential Consequences:
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Corrective Action:
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Additional Notes:
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
Mfg Campaign: 11184644
Recall Date: Mar 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AS REPORTED ON AT LEAST 7 OTHER CARS, THE ELECTRICAL CONNECTION ON TOP OF THE FUEL PUMP HEATED UP SO MUCH A HOLE WAS MELTED IN THE PLASTIC ALLOWING FUEL TO ESCAPE THE TANK AND SIT IN A PUDDLE UNDER THE BACK SEAT. THE ODOR OF GAS WAS TOO STRONG TO REMAIN IN THE CAR. POLICE PATROL UNIT, NATCHEZ POLICE, #260. THIS VEHICLE WAS SERVICED BY THE CITY BARN 3/1 AND NO PROBLEM WAS DETECTED. THE PROBLEM BECAME NOTICED OVER THE WEEKEND. THE ATTACHED PICTURE SHOWS THE HEAT SCORCHING WITHIN THE ELECTRICAL CONNECTION AND THE INVASIVE HOLE AROUND THE RIGHT MOST PIN.
Corrective Action:
AS REPORTED ON AT LEAST 7 OTHER CARS, THE ELECTRICAL CONNECTION ON TOP OF THE FUEL PUMP HEATED UP SO MUCH A HOLE WAS MELTED IN THE PLASTIC ALLOWING FUEL TO ESCAPE THE TANK AND SIT IN A PUDDLE UNDER THE BACK SEAT. THE ODOR OF GAS WAS TOO STRONG TO REMAIN IN THE CAR. POLICE PATROL UNIT, NATCHEZ POLICE, #260. THIS VEHICLE WAS SERVICED BY THE CITY BARN 3/1 AND NO PROBLEM WAS DETECTED. THE PROBLEM BECAME NOTICED OVER THE WEEKEND. THE ATTACHED PICTURE SHOWS THE HEAT SCORCHING WITHIN THE ELECTRICAL CONNECTION AND THE INVASIVE HOLE AROUND THE RIGHT MOST PIN.
Additional Notes:
AS REPORTED ON AT LEAST 7 OTHER CARS, THE ELECTRICAL CONNECTION ON TOP OF THE FUEL PUMP HEATED UP SO MUCH A HOLE WAS MELTED IN THE PLASTIC ALLOWING FUEL TO ESCAPE THE TANK AND SIT IN A PUDDLE UNDER THE BACK SEAT. THE ODOR OF GAS WAS TOO STRONG TO REMAIN IN THE CAR. POLICE PATROL UNIT, NATCHEZ POLICE, #260. THIS VEHICLE WAS SERVICED BY THE CITY BARN 3/1 AND NO PROBLEM WAS DETECTED. THE PROBLEM BECAME NOTICED OVER THE WEEKEND. THE ATTACHED PICTURE SHOWS THE HEAT SCORCHING WITHIN THE ELECTRICAL CONNECTION AND THE INVASIVE HOLE AROUND THE RIGHT MOST PIN.
Mfg Campaign: 11183992
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Corrective Action:
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Additional Notes:
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Mfg Campaign: 11161106
Recall Date: Dec 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Corrective Action:
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Additional Notes:
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
Mfg Campaign: 11161106
Recall Date: Dec 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THE CAR 2 1/2 YEARS AGO. MY DRIVER AND PASSENGER DOORS WERE FINE AND WEREN'T WARPED. A 1,000 MILES AFTER MY DOOR PANELS AND MY CENTER CONSEL UNDER DASH IS WARPED ALSO. DODGE DEALERSHIP WON'T FIX THE ISSUE AS I'M OUT OF MY BASIC WARRANTY EVEN THOUGH THIS IS A MANUFACTURER DEFECT. I CALLED DODGE HEADQUARTERS AND THEY WON'T FIX THE ISSUE EITHER WITHOUT PAYING A $1000 OR SO PER DOOR PANEL. I'M VERY UPSET ABOUT THIS. APPARENTLY FROM READING ONLINE IT'S A KNOWN ISSUE FOR CHARGERS BETWEEN 2014-2016 I THINK. PER DEALERSHIP THEY SAID AT THE BEGINNING OF 2019 DODGE IS COMING OUT WITH VERSION 2 DOOR PANELS BUT WILL NEED TO BY THEM
Corrective Action:
I BOUGHT THE CAR 2 1/2 YEARS AGO. MY DRIVER AND PASSENGER DOORS WERE FINE AND WEREN'T WARPED. A 1,000 MILES AFTER MY DOOR PANELS AND MY CENTER CONSEL UNDER DASH IS WARPED ALSO. DODGE DEALERSHIP WON'T FIX THE ISSUE AS I'M OUT OF MY BASIC WARRANTY EVEN THOUGH THIS IS A MANUFACTURER DEFECT. I CALLED DODGE HEADQUARTERS AND THEY WON'T FIX THE ISSUE EITHER WITHOUT PAYING A $1000 OR SO PER DOOR PANEL. I'M VERY UPSET ABOUT THIS. APPARENTLY FROM READING ONLINE IT'S A KNOWN ISSUE FOR CHARGERS BETWEEN 2014-2016 I THINK. PER DEALERSHIP THEY SAID AT THE BEGINNING OF 2019 DODGE IS COMING OUT WITH VERSION 2 DOOR PANELS BUT WILL NEED TO BY THEM
Additional Notes:
I BOUGHT THE CAR 2 1/2 YEARS AGO. MY DRIVER AND PASSENGER DOORS WERE FINE AND WEREN'T WARPED. A 1,000 MILES AFTER MY DOOR PANELS AND MY CENTER CONSEL UNDER DASH IS WARPED ALSO. DODGE DEALERSHIP WON'T FIX THE ISSUE AS I'M OUT OF MY BASIC WARRANTY EVEN THOUGH THIS IS A MANUFACTURER DEFECT. I CALLED DODGE HEADQUARTERS AND THEY WON'T FIX THE ISSUE EITHER WITHOUT PAYING A $1000 OR SO PER DOOR PANEL. I'M VERY UPSET ABOUT THIS. APPARENTLY FROM READING ONLINE IT'S A KNOWN ISSUE FOR CHARGERS BETWEEN 2014-2016 I THINK. PER DEALERSHIP THEY SAID AT THE BEGINNING OF 2019 DODGE IS COMING OUT WITH VERSION 2 DOOR PANELS BUT WILL NEED TO BY THEM
Mfg Campaign: 11161115
Recall Date: Dec 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH DOOR PANELS ARE COMING OFF STILL HAVE WARRANTY FOR 500 MILES LEFT 35658
Corrective Action:
BOTH DOOR PANELS ARE COMING OFF STILL HAVE WARRANTY FOR 500 MILES LEFT 35658
Additional Notes:
BOTH DOOR PANELS ARE COMING OFF STILL HAVE WARRANTY FOR 500 MILES LEFT 35658
Mfg Campaign: 11161044
Recall Date: Dec 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HEATHER MAKES NOISES WHEN BLOWING BOLTS ARE MISSING THAT HOLDS THE FRONT GRILL OR BUMPER
Corrective Action:
HEATHER MAKES NOISES WHEN BLOWING BOLTS ARE MISSING THAT HOLDS THE FRONT GRILL OR BUMPER
Additional Notes:
HEATHER MAKES NOISES WHEN BLOWING BOLTS ARE MISSING THAT HOLDS THE FRONT GRILL OR BUMPER
Mfg Campaign: 11161045
Recall Date: Dec 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Corrective Action:
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Additional Notes:
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Mfg Campaign: 11160776
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Corrective Action:
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Additional Notes:
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
Mfg Campaign: 11160776
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Corrective Action:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Additional Notes:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Mfg Campaign: 11144152
Recall Date: Oct 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Corrective Action:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Additional Notes:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Mfg Campaign: 11144152
Recall Date: Oct 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Corrective Action:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Additional Notes:
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
Mfg Campaign: 11144152
Recall Date: Oct 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE INTERIOR DOOR PANEL ON THE DRIVER'S SIDE DOOR IS SEPARATING FROM THE DOOR LEAVING A GAP BETWEEN THE WINDOW AND THE DOOR PANEL. APPARENTLY, THIS HAPPENS WHEN IT GETS HOT AND THE CHEAP FOAM ADHESIVE FCA USED EXPANDS AND CAUSES THE INTERIOR PANEL TO SEPARATE.
Corrective Action:
THE INTERIOR DOOR PANEL ON THE DRIVER'S SIDE DOOR IS SEPARATING FROM THE DOOR LEAVING A GAP BETWEEN THE WINDOW AND THE DOOR PANEL. APPARENTLY, THIS HAPPENS WHEN IT GETS HOT AND THE CHEAP FOAM ADHESIVE FCA USED EXPANDS AND CAUSES THE INTERIOR PANEL TO SEPARATE.
Additional Notes:
THE INTERIOR DOOR PANEL ON THE DRIVER'S SIDE DOOR IS SEPARATING FROM THE DOOR LEAVING A GAP BETWEEN THE WINDOW AND THE DOOR PANEL. APPARENTLY, THIS HAPPENS WHEN IT GETS HOT AND THE CHEAP FOAM ADHESIVE FCA USED EXPANDS AND CAUSES THE INTERIOR PANEL TO SEPARATE.
Mfg Campaign: 11132718
Recall Date: Oct 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL LEAKS AFTER FUEL TANK IS FILLED PARKED OR DRIVING, STRONG FUEL SMELL WHILE DRIVING, CHECK ENGINE LIGHT COMES ON. INSPECTED VEHICLES..(THIS IS THE 3RD 2016 CHARGER IN OUR FLEET THAT HAS HAD THIS CONCERN) FOUND FUEL PUMP COVER PLATE HAS A HOLE BURNT IN IT NEXT TO AND AROUND FUEL PUMP ELECTRICAL CONNECTOR. I HAVE INCLUDED PICTURES OF TWO FUEL PUMP COVERS.. NOTE: VEHICLES HAD BETWEEN 45,000-72,000 MILES.
Corrective Action:
FUEL LEAKS AFTER FUEL TANK IS FILLED PARKED OR DRIVING, STRONG FUEL SMELL WHILE DRIVING, CHECK ENGINE LIGHT COMES ON. INSPECTED VEHICLES..(THIS IS THE 3RD 2016 CHARGER IN OUR FLEET THAT HAS HAD THIS CONCERN) FOUND FUEL PUMP COVER PLATE HAS A HOLE BURNT IN IT NEXT TO AND AROUND FUEL PUMP ELECTRICAL CONNECTOR. I HAVE INCLUDED PICTURES OF TWO FUEL PUMP COVERS.. NOTE: VEHICLES HAD BETWEEN 45,000-72,000 MILES.
Additional Notes:
FUEL LEAKS AFTER FUEL TANK IS FILLED PARKED OR DRIVING, STRONG FUEL SMELL WHILE DRIVING, CHECK ENGINE LIGHT COMES ON. INSPECTED VEHICLES..(THIS IS THE 3RD 2016 CHARGER IN OUR FLEET THAT HAS HAD THIS CONCERN) FOUND FUEL PUMP COVER PLATE HAS A HOLE BURNT IN IT NEXT TO AND AROUND FUEL PUMP ELECTRICAL CONNECTOR. I HAVE INCLUDED PICTURES OF TWO FUEL PUMP COVERS.. NOTE: VEHICLES HAD BETWEEN 45,000-72,000 MILES.
Mfg Campaign: 11131680
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES MADE A SQUEAKING NOISE AND THE VEHICLE JERKED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND BRAKE PADS WERE ABNORMALLY COVERED IN BLACK DUST. THE VEHICLE WAS TAKEN TO WEST HERR DODGE (3551 SOUTHWESTERN BOULEVARD, ORCHARD PARK, NEW YORK, 14127, (716)-235-2960) NUMEROUS TIMES REGARDING THE BRAKE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND THAT THE BRAKES EMITTED A SQUEAKING NOISE. THE DEALER CLEANED THE BRAKES AND REPLACED THE REAR BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE SQUEAKING AND JERKING FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE BRAKE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,127.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES MADE A SQUEAKING NOISE AND THE VEHICLE JERKED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND BRAKE PADS WERE ABNORMALLY COVERED IN BLACK DUST. THE VEHICLE WAS TAKEN TO WEST HERR DODGE (3551 SOUTHWESTERN BOULEVARD, ORCHARD PARK, NEW YORK, 14127, (716)-235-2960) NUMEROUS TIMES REGARDING THE BRAKE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND THAT THE BRAKES EMITTED A SQUEAKING NOISE. THE DEALER CLEANED THE BRAKES AND REPLACED THE REAR BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE SQUEAKING AND JERKING FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE BRAKE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,127.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES MADE A SQUEAKING NOISE AND THE VEHICLE JERKED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND BRAKE PADS WERE ABNORMALLY COVERED IN BLACK DUST. THE VEHICLE WAS TAKEN TO WEST HERR DODGE (3551 SOUTHWESTERN BOULEVARD, ORCHARD PARK, NEW YORK, 14127, (716)-235-2960) NUMEROUS TIMES REGARDING THE BRAKE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND THAT THE BRAKES EMITTED A SQUEAKING NOISE. THE DEALER CLEANED THE BRAKES AND REPLACED THE REAR BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE SQUEAKING AND JERKING FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE BRAKE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,127.
Mfg Campaign: 11128624
Recall Date: Sep 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SIDE HEATING VENT BLOWS COLD AIR. THE COLD AIR COMPLETELY FOGGED OVER THE DRIVERS SIDE WINDSHIELD SO YOU CAN'T SEE OUT. HAD TO BEND OVER AND LOOK OUT THE PASSENGER SIDE. DODGE HAS HAD THIS PROBLEM FAR TOO LONG, INVOLVING ALL MODELS, AND NEEDS TO MAKE A FIX. VERY DANGEROUS WHILE DRIVING DOWN THE ROAD.
Corrective Action:
THE DRIVERS SIDE HEATING VENT BLOWS COLD AIR. THE COLD AIR COMPLETELY FOGGED OVER THE DRIVERS SIDE WINDSHIELD SO YOU CAN'T SEE OUT. HAD TO BEND OVER AND LOOK OUT THE PASSENGER SIDE. DODGE HAS HAD THIS PROBLEM FAR TOO LONG, INVOLVING ALL MODELS, AND NEEDS TO MAKE A FIX. VERY DANGEROUS WHILE DRIVING DOWN THE ROAD.
Additional Notes:
THE DRIVERS SIDE HEATING VENT BLOWS COLD AIR. THE COLD AIR COMPLETELY FOGGED OVER THE DRIVERS SIDE WINDSHIELD SO YOU CAN'T SEE OUT. HAD TO BEND OVER AND LOOK OUT THE PASSENGER SIDE. DODGE HAS HAD THIS PROBLEM FAR TOO LONG, INVOLVING ALL MODELS, AND NEEDS TO MAKE A FIX. VERY DANGEROUS WHILE DRIVING DOWN THE ROAD.
Mfg Campaign: 11128634
Recall Date: Sep 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Corrective Action:
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Additional Notes:
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Mfg Campaign: 11123402
Recall Date: Aug 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Corrective Action:
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Additional Notes:
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
Mfg Campaign: 11123402
Recall Date: Aug 30, 2018
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