Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2016 Dodge Dart vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the shift cable to detach from the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V34
Recall Date: Apr 11, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured April 13, 2015, to June 7, 2016. Due to voltage spikes caused by a problem within the windshield washer pump, the windshield wiper circuit may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S83
Recall Date: Nov 8, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured July 25, 2015, to December 16, 2015 and equipped with a 2.0L engine and a manual transmission. Additionally included are certain 2015 Dodge Dart vehicles similarly equipped and brought in for dealer service between September 15, 2015 and January 12, 2016. In the affected vehicles, the powertrain control module that monitors the engine torque output may be missing a backup layer of software.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S10
Recall Date: Feb 26, 2016
Consumer Complaints
300 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
RECALL V34, HAS BEEN OPEN ON MY CAR SINCE APRIL 2019. PARTS ARE NOT AVAILABLE AT THE DEALERSHIP. NOW MY CAR IS STUCK IN NEUTRAL, I CAN'T TURN IT OFF. THE GEAR SHIFT SEEMS TO BE STUCK. I CAN'T USE IT AND IT'S STUCK IN MY PARKING LOT.
Corrective Action:
RECALL V34, HAS BEEN OPEN ON MY CAR SINCE APRIL 2019. PARTS ARE NOT AVAILABLE AT THE DEALERSHIP. NOW MY CAR IS STUCK IN NEUTRAL, I CAN'T TURN IT OFF. THE GEAR SHIFT SEEMS TO BE STUCK. I CAN'T USE IT AND IT'S STUCK IN MY PARKING LOT.
Additional Notes:
RECALL V34, HAS BEEN OPEN ON MY CAR SINCE APRIL 2019. PARTS ARE NOT AVAILABLE AT THE DEALERSHIP. NOW MY CAR IS STUCK IN NEUTRAL, I CAN'T TURN IT OFF. THE GEAR SHIFT SEEMS TO BE STUCK. I CAN'T USE IT AND IT'S STUCK IN MY PARKING LOT.
Mfg Campaign: 11320162
Recall Date: Apr 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN BACKING OUT OF MY DRIVEWAY THE TOUCHSCREEN WENT COMPLETELY BLACK. AFTER FINISHING BACKING UP GOT INTO THE MAIN ROAD, THE SCREEN STAYED BLACK FOR A MINUTE. WHEN I WENT TO THE STORE I WAS HEADED TO, I TURNED OFF THE CAR OF COURSE, WHEN I CAME BACK TO START IT, IT WAS BACK TO NO NORMAL. WHEN IT GOES BLACK I CANNOT CONTROL THE AIR OR THE HEAT SINCE ALL THAT IS IN THE SCREEN. I HAVE READ SEVERAL THREADS ABOUT THIS AND THE SAME THING HAS HAPPENED AND SOME PEOPLE HAVE TO REPLACE THE SCREEN AND IT STILL DOESN'T HELP. I TRIED CONTACTING DODGE ONLINE THEY JUST TELL ME TAKE IT TO THE DEALER. NOTE THIS DOESN'T HAPPEN ALL THE TIME ON MINE SO IT'S HARD TO TAKE A VIDEO/PICTURE BECAUSE YOU DON'T KNOW WHEN IT'S GONNA HAPPEN AGAIN SINCE IT'S AT A RANDOM TIME. I SEEN SOME OTHER VEHICLES ONLINE WITH THIS TYPE OF SCREEN HAS BEEN ON RECALLED AND FIXED. AT THIS MOMENT I'M LOOKING INTO ANOTHER VEHICLE THAT CAN BE DEPENDABLE WITH THE AIR OR HEAT AND WHERE AND HOW MUCH IT BLOWS ALONG WITH THE TEMPERATURE. I HAVE 2 KIDS THAT CAN'T GET HOT IN THE SUMMER OR FREEZING IN THE WINTER DUE TO NOT HAVING CONTROL OVER THIS ISSUE.
Corrective Action:
WHEN BACKING OUT OF MY DRIVEWAY THE TOUCHSCREEN WENT COMPLETELY BLACK. AFTER FINISHING BACKING UP GOT INTO THE MAIN ROAD, THE SCREEN STAYED BLACK FOR A MINUTE. WHEN I WENT TO THE STORE I WAS HEADED TO, I TURNED OFF THE CAR OF COURSE, WHEN I CAME BACK TO START IT, IT WAS BACK TO NO NORMAL. WHEN IT GOES BLACK I CANNOT CONTROL THE AIR OR THE HEAT SINCE ALL THAT IS IN THE SCREEN. I HAVE READ SEVERAL THREADS ABOUT THIS AND THE SAME THING HAS HAPPENED AND SOME PEOPLE HAVE TO REPLACE THE SCREEN AND IT STILL DOESN'T HELP. I TRIED CONTACTING DODGE ONLINE THEY JUST TELL ME TAKE IT TO THE DEALER. NOTE THIS DOESN'T HAPPEN ALL THE TIME ON MINE SO IT'S HARD TO TAKE A VIDEO/PICTURE BECAUSE YOU DON'T KNOW WHEN IT'S GONNA HAPPEN AGAIN SINCE IT'S AT A RANDOM TIME. I SEEN SOME OTHER VEHICLES ONLINE WITH THIS TYPE OF SCREEN HAS BEEN ON RECALLED AND FIXED. AT THIS MOMENT I'M LOOKING INTO ANOTHER VEHICLE THAT CAN BE DEPENDABLE WITH THE AIR OR HEAT AND WHERE AND HOW MUCH IT BLOWS ALONG WITH THE TEMPERATURE. I HAVE 2 KIDS THAT CAN'T GET HOT IN THE SUMMER OR FREEZING IN THE WINTER DUE TO NOT HAVING CONTROL OVER THIS ISSUE.
Additional Notes:
WHEN BACKING OUT OF MY DRIVEWAY THE TOUCHSCREEN WENT COMPLETELY BLACK. AFTER FINISHING BACKING UP GOT INTO THE MAIN ROAD, THE SCREEN STAYED BLACK FOR A MINUTE. WHEN I WENT TO THE STORE I WAS HEADED TO, I TURNED OFF THE CAR OF COURSE, WHEN I CAME BACK TO START IT, IT WAS BACK TO NO NORMAL. WHEN IT GOES BLACK I CANNOT CONTROL THE AIR OR THE HEAT SINCE ALL THAT IS IN THE SCREEN. I HAVE READ SEVERAL THREADS ABOUT THIS AND THE SAME THING HAS HAPPENED AND SOME PEOPLE HAVE TO REPLACE THE SCREEN AND IT STILL DOESN'T HELP. I TRIED CONTACTING DODGE ONLINE THEY JUST TELL ME TAKE IT TO THE DEALER. NOTE THIS DOESN'T HAPPEN ALL THE TIME ON MINE SO IT'S HARD TO TAKE A VIDEO/PICTURE BECAUSE YOU DON'T KNOW WHEN IT'S GONNA HAPPEN AGAIN SINCE IT'S AT A RANDOM TIME. I SEEN SOME OTHER VEHICLES ONLINE WITH THIS TYPE OF SCREEN HAS BEEN ON RECALLED AND FIXED. AT THIS MOMENT I'M LOOKING INTO ANOTHER VEHICLE THAT CAN BE DEPENDABLE WITH THE AIR OR HEAT AND WHERE AND HOW MUCH IT BLOWS ALONG WITH THE TEMPERATURE. I HAVE 2 KIDS THAT CAN'T GET HOT IN THE SUMMER OR FREEZING IN THE WINTER DUE TO NOT HAVING CONTROL OVER THIS ISSUE.
Mfg Campaign: 11319726
Recall Date: Mar 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT'S HUSBAND RESTARTED THE VEHICLE AFTER OIL WAS ADDED. THE CONTACT MENTIONED ENGINE OIL WAS ADDED EACH TIME PRIOR TO THE VEHICLE BEING DRIVEN. THE CONTACT CALLED LOCAL DEALER TOWBIN DODGE LLC LOCATED AT (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,784.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT'S HUSBAND RESTARTED THE VEHICLE AFTER OIL WAS ADDED. THE CONTACT MENTIONED ENGINE OIL WAS ADDED EACH TIME PRIOR TO THE VEHICLE BEING DRIVEN. THE CONTACT CALLED LOCAL DEALER TOWBIN DODGE LLC LOCATED AT (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,784.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT'S HUSBAND RESTARTED THE VEHICLE AFTER OIL WAS ADDED. THE CONTACT MENTIONED ENGINE OIL WAS ADDED EACH TIME PRIOR TO THE VEHICLE BEING DRIVEN. THE CONTACT CALLED LOCAL DEALER TOWBIN DODGE LLC LOCATED AT (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,784.
Mfg Campaign: 11316307
Recall Date: Mar 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I WAS SLOWING DOWN TO ALMOST A COMPLETE STOP TO IDLING, MY CAR STALLED. IT HAS HAPPENED A FEW TIMES NOW. I AM SCARED, I USUALLY HAVE MY YOUNG CHILDREN IN THE CAR WITH ME.
Corrective Action:
WHILE I WAS SLOWING DOWN TO ALMOST A COMPLETE STOP TO IDLING, MY CAR STALLED. IT HAS HAPPENED A FEW TIMES NOW. I AM SCARED, I USUALLY HAVE MY YOUNG CHILDREN IN THE CAR WITH ME.
Additional Notes:
WHILE I WAS SLOWING DOWN TO ALMOST A COMPLETE STOP TO IDLING, MY CAR STALLED. IT HAS HAPPENED A FEW TIMES NOW. I AM SCARED, I USUALLY HAVE MY YOUNG CHILDREN IN THE CAR WITH ME.
Mfg Campaign: 11315890
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY DODGE DART HAS DONE THIS SEVERAL TIMES NOW WHERE IT WON'T START EARLY IN THE MORNING, TYPICALLY ON COLDER MORNINGS. I'LL TRY TO START IT AND NOTHING HAPPENS, YET ALL MY LIGHTS ARE WORKING INCLUDING RADIO AND AC. I TRIED JUMPING THINKING MAYBE IT WAS THE BATTERY AND STILL NOTHING. IT'S NOT TURNING OVER OR CLICKING AT ALL AND THE GAUGES ARE GO CRAZY. I HAVEN'T BEEN ABLE TO BRING IT TO THE SHOP BUT THIS SEEMS TO BE AN ON GOING ISSUE.
Corrective Action:
MY DODGE DART HAS DONE THIS SEVERAL TIMES NOW WHERE IT WON'T START EARLY IN THE MORNING, TYPICALLY ON COLDER MORNINGS. I'LL TRY TO START IT AND NOTHING HAPPENS, YET ALL MY LIGHTS ARE WORKING INCLUDING RADIO AND AC. I TRIED JUMPING THINKING MAYBE IT WAS THE BATTERY AND STILL NOTHING. IT'S NOT TURNING OVER OR CLICKING AT ALL AND THE GAUGES ARE GO CRAZY. I HAVEN'T BEEN ABLE TO BRING IT TO THE SHOP BUT THIS SEEMS TO BE AN ON GOING ISSUE.
Additional Notes:
MY DODGE DART HAS DONE THIS SEVERAL TIMES NOW WHERE IT WON'T START EARLY IN THE MORNING, TYPICALLY ON COLDER MORNINGS. I'LL TRY TO START IT AND NOTHING HAPPENS, YET ALL MY LIGHTS ARE WORKING INCLUDING RADIO AND AC. I TRIED JUMPING THINKING MAYBE IT WAS THE BATTERY AND STILL NOTHING. IT'S NOT TURNING OVER OR CLICKING AT ALL AND THE GAUGES ARE GO CRAZY. I HAVEN'T BEEN ABLE TO BRING IT TO THE SHOP BUT THIS SEEMS TO BE AN ON GOING ISSUE.
Mfg Campaign: 11315511
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TURN INDICATOR STALK/LEVER IN MY CAR IS BROKEN. IT IS A MULTI-TASK LEVER DUE TO THE FACT THAT IT CONTROLS MY WINDSHIELD WIPERS, WINDOW CLEANER, AND ENABLES ME TO SWITCH MY LIGHTS FROM DIM TO BRIGHT. THE LEVER NOW FALLS AND CALLS MY TURNING LIGHTS TO BLINK CONTINUOUSLY WHILE I'M DRIVING AS WELL AS CAUSE THE BRIGHT LIGHTS TO JUST POP UP WHEN I'M DRIVING BEHIND SOMEONE AT NIGHT. I FEEL THAT THIS CAN BE A DANGER TO ANYONE BECAUSE THEY CAN THINK SOMEONE IS TURNING AND KEEP GOING, OR CAN BE BLINDED BY THE BRIGHT LIGHTS SWITCHING ON AND OFF. I CONTACTED THE DEALERSHIP ABOUT THE ISSUE AND THEY STATED THAT THERE IS A BACKORDER ON THE PART AND THAT 150 PEOPLE WERE AHEAD OF ME WITH THE SAME ISSUE. I AM UNABLE TO GET THE PART UNTIL MID-FEBRUARY, BUT THE DEALERSHIP STATED THAT IT COULD BE PUSHED BACK FARTHER THAN THAT. I ASKED FOR SOMETHING SO IF I WAS PULLED OVER BY THE POLICE ABOUT THE ISSUE WITH MY LIGHTS, I WOULD HAVE SOMETHING COVERING ME. THEY REFUSED TO GIVE ME ANYTHING STATING THAT THERE WAS A BACK-ORDER ON THE PART.
Corrective Action:
THE TURN INDICATOR STALK/LEVER IN MY CAR IS BROKEN. IT IS A MULTI-TASK LEVER DUE TO THE FACT THAT IT CONTROLS MY WINDSHIELD WIPERS, WINDOW CLEANER, AND ENABLES ME TO SWITCH MY LIGHTS FROM DIM TO BRIGHT. THE LEVER NOW FALLS AND CALLS MY TURNING LIGHTS TO BLINK CONTINUOUSLY WHILE I'M DRIVING AS WELL AS CAUSE THE BRIGHT LIGHTS TO JUST POP UP WHEN I'M DRIVING BEHIND SOMEONE AT NIGHT. I FEEL THAT THIS CAN BE A DANGER TO ANYONE BECAUSE THEY CAN THINK SOMEONE IS TURNING AND KEEP GOING, OR CAN BE BLINDED BY THE BRIGHT LIGHTS SWITCHING ON AND OFF. I CONTACTED THE DEALERSHIP ABOUT THE ISSUE AND THEY STATED THAT THERE IS A BACKORDER ON THE PART AND THAT 150 PEOPLE WERE AHEAD OF ME WITH THE SAME ISSUE. I AM UNABLE TO GET THE PART UNTIL MID-FEBRUARY, BUT THE DEALERSHIP STATED THAT IT COULD BE PUSHED BACK FARTHER THAN THAT. I ASKED FOR SOMETHING SO IF I WAS PULLED OVER BY THE POLICE ABOUT THE ISSUE WITH MY LIGHTS, I WOULD HAVE SOMETHING COVERING ME. THEY REFUSED TO GIVE ME ANYTHING STATING THAT THERE WAS A BACK-ORDER ON THE PART.
Additional Notes:
THE TURN INDICATOR STALK/LEVER IN MY CAR IS BROKEN. IT IS A MULTI-TASK LEVER DUE TO THE FACT THAT IT CONTROLS MY WINDSHIELD WIPERS, WINDOW CLEANER, AND ENABLES ME TO SWITCH MY LIGHTS FROM DIM TO BRIGHT. THE LEVER NOW FALLS AND CALLS MY TURNING LIGHTS TO BLINK CONTINUOUSLY WHILE I'M DRIVING AS WELL AS CAUSE THE BRIGHT LIGHTS TO JUST POP UP WHEN I'M DRIVING BEHIND SOMEONE AT NIGHT. I FEEL THAT THIS CAN BE A DANGER TO ANYONE BECAUSE THEY CAN THINK SOMEONE IS TURNING AND KEEP GOING, OR CAN BE BLINDED BY THE BRIGHT LIGHTS SWITCHING ON AND OFF. I CONTACTED THE DEALERSHIP ABOUT THE ISSUE AND THEY STATED THAT THERE IS A BACKORDER ON THE PART AND THAT 150 PEOPLE WERE AHEAD OF ME WITH THE SAME ISSUE. I AM UNABLE TO GET THE PART UNTIL MID-FEBRUARY, BUT THE DEALERSHIP STATED THAT IT COULD BE PUSHED BACK FARTHER THAN THAT. I ASKED FOR SOMETHING SO IF I WAS PULLED OVER BY THE POLICE ABOUT THE ISSUE WITH MY LIGHTS, I WOULD HAVE SOMETHING COVERING ME. THEY REFUSED TO GIVE ME ANYTHING STATING THAT THERE WAS A BACK-ORDER ON THE PART.
Mfg Campaign: 11299182
Recall Date: Jan 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REVERSE CAMERA MALFUNCTION SHOWS UPSIDE DOWN AND FLASHES IN AND OUT OF FRAME
Corrective Action:
REVERSE CAMERA MALFUNCTION SHOWS UPSIDE DOWN AND FLASHES IN AND OUT OF FRAME
Additional Notes:
REVERSE CAMERA MALFUNCTION SHOWS UPSIDE DOWN AND FLASHES IN AND OUT OF FRAME
Mfg Campaign: 11289712
Recall Date: Dec 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AT 61000 MILES MY DODGE DART SXT HAS A SERVICE AIRBAG SYSTEM ALARM POP UP. I CONTACTED TWO DEALERSHIPS BUT THEY SAID THERE WAS NO RECALL OR OPEN WARRANTY FOR THIS. AS IT'S AIRBAGS, A SAFETY ISSUE I PUSHED THE SUBJECT A LITTLE HARDER WITH DODGE THEMSELVES AND THEY SAID THE SAME THING. SAFETY IN MY OPINION SHOULD BE FIRST, AND UPON FURTHER RESEARCH THIS HAS HAPPENED QUITE A BIT TO OTHER DODGE DART OWNERS FROM 2013 TO PRESENT WITH LITTLE TO KNOW KNOWLEDGE WHY. VEHICLE SITS IN MY BARK PARKED AREA AND IS DRIVEN VERY LITTLE SO SHOULDN'T ACTIVELY HAVE ISSUES LIKE THIS OCCUR.
Corrective Action:
AT 61000 MILES MY DODGE DART SXT HAS A SERVICE AIRBAG SYSTEM ALARM POP UP. I CONTACTED TWO DEALERSHIPS BUT THEY SAID THERE WAS NO RECALL OR OPEN WARRANTY FOR THIS. AS IT'S AIRBAGS, A SAFETY ISSUE I PUSHED THE SUBJECT A LITTLE HARDER WITH DODGE THEMSELVES AND THEY SAID THE SAME THING. SAFETY IN MY OPINION SHOULD BE FIRST, AND UPON FURTHER RESEARCH THIS HAS HAPPENED QUITE A BIT TO OTHER DODGE DART OWNERS FROM 2013 TO PRESENT WITH LITTLE TO KNOW KNOWLEDGE WHY. VEHICLE SITS IN MY BARK PARKED AREA AND IS DRIVEN VERY LITTLE SO SHOULDN'T ACTIVELY HAVE ISSUES LIKE THIS OCCUR.
Additional Notes:
AT 61000 MILES MY DODGE DART SXT HAS A SERVICE AIRBAG SYSTEM ALARM POP UP. I CONTACTED TWO DEALERSHIPS BUT THEY SAID THERE WAS NO RECALL OR OPEN WARRANTY FOR THIS. AS IT'S AIRBAGS, A SAFETY ISSUE I PUSHED THE SUBJECT A LITTLE HARDER WITH DODGE THEMSELVES AND THEY SAID THE SAME THING. SAFETY IN MY OPINION SHOULD BE FIRST, AND UPON FURTHER RESEARCH THIS HAS HAPPENED QUITE A BIT TO OTHER DODGE DART OWNERS FROM 2013 TO PRESENT WITH LITTLE TO KNOW KNOWLEDGE WHY. VEHICLE SITS IN MY BARK PARKED AREA AND IS DRIVEN VERY LITTLE SO SHOULDN'T ACTIVELY HAVE ISSUES LIKE THIS OCCUR.
Mfg Campaign: 11288756
Recall Date: Dec 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Corrective Action:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Additional Notes:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Mfg Campaign: 11287406
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Corrective Action:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Additional Notes:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Mfg Campaign: 11287406
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Corrective Action:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Additional Notes:
ALL THE LIGHTS IN THE VEHICLE VENT OUT, THE DIGITAL DASHBOARD THE TOUCH SCREEN EVERYTHING THAT LIGHTS UP WENT OUT. THE MOTOR ALMOST DIED AND STARTED TO SPUTTER. WHEN I ACCELERATE IT HAS NO POWER THEN IT WILL TAKE OFF THEN NO POWER. WHEN I AM STOPPED THE IDLE IS SO LOW IT ALMOST DIES AND THE ENTIRE CAR SHAKES VERY HARD. THIS STARTED WHILE I WAS DRIVING AT ABOUT 30 MPH.
Mfg Campaign: 11287406
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MULTIPLE TIMES 4 TO BE EXACT MY VEHICLE HAS SHUT DOWN WHILE DRIVING WITH NO WARNING. THIS SEEMS TO BE AN ISSUE WITH MANY OF THESE FROM MY RESEARCH. ONCE I WAS GETTING ON AN EXPRESSWAY AND WAS ALMOST HIT ANOTHER TIME WAS TURNING ON A BUSY STREET ALMOST BEING HIT LUCKILY I WAS NOT. THE FIRST TIME THIS HAPPENED I HAD THE CAR ABOUT 3 MONTHS AFTER PURCHASING NEW. THE LAST TIME IT HAPPENED WAS THIS SEPTEMBER. THE DEALERSHIP HAS DONE NOTHING AND SAYS THEY KNOW IT HAPPENS BUT NOTHING THEY CAN DO FOR IT. ARE THEY WAITING FOR SOMEONE TO BE KILLED BEFORE DEALING WITH THIS ISSUE ?
Corrective Action:
MULTIPLE TIMES 4 TO BE EXACT MY VEHICLE HAS SHUT DOWN WHILE DRIVING WITH NO WARNING. THIS SEEMS TO BE AN ISSUE WITH MANY OF THESE FROM MY RESEARCH. ONCE I WAS GETTING ON AN EXPRESSWAY AND WAS ALMOST HIT ANOTHER TIME WAS TURNING ON A BUSY STREET ALMOST BEING HIT LUCKILY I WAS NOT. THE FIRST TIME THIS HAPPENED I HAD THE CAR ABOUT 3 MONTHS AFTER PURCHASING NEW. THE LAST TIME IT HAPPENED WAS THIS SEPTEMBER. THE DEALERSHIP HAS DONE NOTHING AND SAYS THEY KNOW IT HAPPENS BUT NOTHING THEY CAN DO FOR IT. ARE THEY WAITING FOR SOMEONE TO BE KILLED BEFORE DEALING WITH THIS ISSUE ?
Additional Notes:
MULTIPLE TIMES 4 TO BE EXACT MY VEHICLE HAS SHUT DOWN WHILE DRIVING WITH NO WARNING. THIS SEEMS TO BE AN ISSUE WITH MANY OF THESE FROM MY RESEARCH. ONCE I WAS GETTING ON AN EXPRESSWAY AND WAS ALMOST HIT ANOTHER TIME WAS TURNING ON A BUSY STREET ALMOST BEING HIT LUCKILY I WAS NOT. THE FIRST TIME THIS HAPPENED I HAD THE CAR ABOUT 3 MONTHS AFTER PURCHASING NEW. THE LAST TIME IT HAPPENED WAS THIS SEPTEMBER. THE DEALERSHIP HAS DONE NOTHING AND SAYS THEY KNOW IT HAPPENS BUT NOTHING THEY CAN DO FOR IT. ARE THEY WAITING FOR SOMEONE TO BE KILLED BEFORE DEALING WITH THIS ISSUE ?
Mfg Campaign: 11286889
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE HEAT TO DEFROST THE WINDSHIELD. SHE WAS CONCERNED THAT SHE WOULD BE UNABLE TO SEE THE ROAD IN THE RAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NEARBY DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 71380634. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE HEAT TO DEFROST THE WINDSHIELD. SHE WAS CONCERNED THAT SHE WOULD BE UNABLE TO SEE THE ROAD IN THE RAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NEARBY DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 71380634. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE HEAT TO DEFROST THE WINDSHIELD. SHE WAS CONCERNED THAT SHE WOULD BE UNABLE TO SEE THE ROAD IN THE RAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NEARBY DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 71380634. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Mfg Campaign: 11286679
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE HEAT TO DEFROST THE WINDSHIELD. SHE WAS CONCERNED THAT SHE WOULD BE UNABLE TO SEE THE ROAD IN THE RAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NEARBY DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 71380634. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE HEAT TO DEFROST THE WINDSHIELD. SHE WAS CONCERNED THAT SHE WOULD BE UNABLE TO SEE THE ROAD IN THE RAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NEARBY DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 71380634. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SHE WAS UNABLE TO ADJUST THE HEAT TO DEFROST THE WINDSHIELD. SHE WAS CONCERNED THAT SHE WOULD BE UNABLE TO SEE THE ROAD IN THE RAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NEARBY DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 71380634. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Mfg Campaign: 11286679
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE PASSENGER DOOR WILL NOT LOCK FROM THE OUTSIDE. YOU CAN WALK RIGHT UP EVEN IF THE CAR IS LOCKED AND OPEN THE DOOR. IT IS A SAFETY CONCERN SINCE I HAVE KIDS. I'VE HAD THIS ISSUE SINCE I'VE GOT MY CAR NEW
Corrective Action:
THE PASSENGER DOOR WILL NOT LOCK FROM THE OUTSIDE. YOU CAN WALK RIGHT UP EVEN IF THE CAR IS LOCKED AND OPEN THE DOOR. IT IS A SAFETY CONCERN SINCE I HAVE KIDS. I'VE HAD THIS ISSUE SINCE I'VE GOT MY CAR NEW
Additional Notes:
THE PASSENGER DOOR WILL NOT LOCK FROM THE OUTSIDE. YOU CAN WALK RIGHT UP EVEN IF THE CAR IS LOCKED AND OPEN THE DOOR. IT IS A SAFETY CONCERN SINCE I HAVE KIDS. I'VE HAD THIS ISSUE SINCE I'VE GOT MY CAR NEW
Mfg Campaign: 11282893
Recall Date: Nov 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IN MOTION. CLUTCH STUCK TO FLOOR ON HIGHWAY. ALMOST HIT ANOTHER VEHICLE BECAUSE OF THE MALFUNCTION. TOOK TO A REPAIR FACILITY WHERE THEY SAID IT IS A VERY COMMON PROBLEM WITH DARTS. I AM NOW HAVING THE WHOLE CLUTCH SYSTEM REPLACED AND THEY JUST CALLED ME TO TELL ME THE FLYWHEEL ETC IS VERY BAD.
Corrective Action:
VEHICLE IN MOTION. CLUTCH STUCK TO FLOOR ON HIGHWAY. ALMOST HIT ANOTHER VEHICLE BECAUSE OF THE MALFUNCTION. TOOK TO A REPAIR FACILITY WHERE THEY SAID IT IS A VERY COMMON PROBLEM WITH DARTS. I AM NOW HAVING THE WHOLE CLUTCH SYSTEM REPLACED AND THEY JUST CALLED ME TO TELL ME THE FLYWHEEL ETC IS VERY BAD.
Additional Notes:
VEHICLE IN MOTION. CLUTCH STUCK TO FLOOR ON HIGHWAY. ALMOST HIT ANOTHER VEHICLE BECAUSE OF THE MALFUNCTION. TOOK TO A REPAIR FACILITY WHERE THEY SAID IT IS A VERY COMMON PROBLEM WITH DARTS. I AM NOW HAVING THE WHOLE CLUTCH SYSTEM REPLACED AND THEY JUST CALLED ME TO TELL ME THE FLYWHEEL ETC IS VERY BAD.
Mfg Campaign: 11282168
Recall Date: Nov 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IN MOTION. CLUTCH STUCK TO FLOOR ON HIGHWAY. ALMOST HIT ANOTHER VEHICLE BECAUSE OF THE MALFUNCTION. TOOK TO A REPAIR FACILITY WHERE THEY SAID IT IS A VERY COMMON PROBLEM WITH DARTS. I AM NOW HAVING THE WHOLE CLUTCH SYSTEM REPLACED AND THEY JUST CALLED ME TO TELL ME THE FLYWHEEL ETC IS VERY BAD.
Corrective Action:
VEHICLE IN MOTION. CLUTCH STUCK TO FLOOR ON HIGHWAY. ALMOST HIT ANOTHER VEHICLE BECAUSE OF THE MALFUNCTION. TOOK TO A REPAIR FACILITY WHERE THEY SAID IT IS A VERY COMMON PROBLEM WITH DARTS. I AM NOW HAVING THE WHOLE CLUTCH SYSTEM REPLACED AND THEY JUST CALLED ME TO TELL ME THE FLYWHEEL ETC IS VERY BAD.
Additional Notes:
VEHICLE IN MOTION. CLUTCH STUCK TO FLOOR ON HIGHWAY. ALMOST HIT ANOTHER VEHICLE BECAUSE OF THE MALFUNCTION. TOOK TO A REPAIR FACILITY WHERE THEY SAID IT IS A VERY COMMON PROBLEM WITH DARTS. I AM NOW HAVING THE WHOLE CLUTCH SYSTEM REPLACED AND THEY JUST CALLED ME TO TELL ME THE FLYWHEEL ETC IS VERY BAD.
Mfg Campaign: 11282168
Recall Date: Nov 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE HAS HAD A MANUFACTURE SAFETY RECALL FOR THE SHIFTER CABLE BUSHING SINCE APRIL OF 2019 BUT THERE WAS NO PARTS AVAILABLE TO REMEDY THE SITUATION. IN AUGUST OF 2019 I PULLED IN A GAS STATION AND PUT MY CAR IN PARK. WHEN I RETURNED AND ATTEMPTED TO PUT MY CAR IN REVERSE THE SHIFTER WAS VERY LOOSE FEELING AND IT WOULDNT COME OUT OF PARK. MY LOCAL DODGE DID PAY FOR TOWING FEES AND PUT ANOTHER DEFECTIVE PART ON MY CAR AFTER A VERY RUDE EMPLOYEE MADE SURE I WAS AWARE THIS WOULD BE A ONE TIME COMPLIMENTARY SERVICE SINCE THEY DIDNT HAVE THE CORRECT PART TO FIX IT. IN SEPTEMBER OF 2019 I RECEIVED A NOTICE STATING THERE WAS NOW PARTS AVAILABLE TO FIX THE DEFECTIVE PART AND THAT I SHOULD CALL TO SCHEDULE AN APPOINTMENT WITH MY DODGE DEALER. WHEN I CALLED TO MAKE THE APPOINTMENT I WAS TOLD THERE WAS A VERY LONG WAIT LIST FOR THIS REPAIR PART AND THAT THE MANUFACTURER IS LIMITING THE NUMBER OF PARTS THE DEALER IS ALLOWED TO ORDER PER MONTH TO 14. IT IS NOW NOVEMBER AND IM BEING TOLD THEY STILL HAVE A LENGTHY LIST OF CUSTOMERS AND THEY ARE STILL LIMITED ON HOW MANY REPLACEMENT PARTS THEY CAN ORDER PER MONTH. I DONT THINK THIS IS AN APPROPRIATE WAY TO HANDLE A SAFETY RECALL SITUATION. THERE ARE OVER 200,000 VEHICLES WITH THIS DEFECTIVE PART. I UNDERSTAND THATS INCLUDING THE ENTIRE US BUT IT WOULD BE MORE APPROPRIATE FOR THE MANUFACTURER TO DISTRIBUTE PARTS ACCORDING TO HOW MANY PEOPLE ARE ON WAITING LISTS IN EACH AREA NOT 14 PARTS A MONTH. I AM TRAVELING TO FLORIDA WITH MY 3 CHILDREN IN LESS THAN 2 WEEKS AND PLANNED ON DRIVING MY CAR BUT WITHOUT THIS ISSUE FIXED IM AFRAID OF WHAT COULD HAPPEN WHILE IM 800 MILES AWAY FROM HOME. I WAS TOLD I WOULD RECIEVE A PHONE CALL WHEN MY NAME REACHES THE TOP OF THE LIST BUT IF SOMETHING HAPPENS BEFORE THEN I DONT KNOW WHAT IM SUPPOSED TO DO ESPECIALLY IF IM ON THE ROAD WITH 3 CHILDREN.
Corrective Action:
MY VEHICLE HAS HAD A MANUFACTURE SAFETY RECALL FOR THE SHIFTER CABLE BUSHING SINCE APRIL OF 2019 BUT THERE WAS NO PARTS AVAILABLE TO REMEDY THE SITUATION. IN AUGUST OF 2019 I PULLED IN A GAS STATION AND PUT MY CAR IN PARK. WHEN I RETURNED AND ATTEMPTED TO PUT MY CAR IN REVERSE THE SHIFTER WAS VERY LOOSE FEELING AND IT WOULDNT COME OUT OF PARK. MY LOCAL DODGE DID PAY FOR TOWING FEES AND PUT ANOTHER DEFECTIVE PART ON MY CAR AFTER A VERY RUDE EMPLOYEE MADE SURE I WAS AWARE THIS WOULD BE A ONE TIME COMPLIMENTARY SERVICE SINCE THEY DIDNT HAVE THE CORRECT PART TO FIX IT. IN SEPTEMBER OF 2019 I RECEIVED A NOTICE STATING THERE WAS NOW PARTS AVAILABLE TO FIX THE DEFECTIVE PART AND THAT I SHOULD CALL TO SCHEDULE AN APPOINTMENT WITH MY DODGE DEALER. WHEN I CALLED TO MAKE THE APPOINTMENT I WAS TOLD THERE WAS A VERY LONG WAIT LIST FOR THIS REPAIR PART AND THAT THE MANUFACTURER IS LIMITING THE NUMBER OF PARTS THE DEALER IS ALLOWED TO ORDER PER MONTH TO 14. IT IS NOW NOVEMBER AND IM BEING TOLD THEY STILL HAVE A LENGTHY LIST OF CUSTOMERS AND THEY ARE STILL LIMITED ON HOW MANY REPLACEMENT PARTS THEY CAN ORDER PER MONTH. I DONT THINK THIS IS AN APPROPRIATE WAY TO HANDLE A SAFETY RECALL SITUATION. THERE ARE OVER 200,000 VEHICLES WITH THIS DEFECTIVE PART. I UNDERSTAND THATS INCLUDING THE ENTIRE US BUT IT WOULD BE MORE APPROPRIATE FOR THE MANUFACTURER TO DISTRIBUTE PARTS ACCORDING TO HOW MANY PEOPLE ARE ON WAITING LISTS IN EACH AREA NOT 14 PARTS A MONTH. I AM TRAVELING TO FLORIDA WITH MY 3 CHILDREN IN LESS THAN 2 WEEKS AND PLANNED ON DRIVING MY CAR BUT WITHOUT THIS ISSUE FIXED IM AFRAID OF WHAT COULD HAPPEN WHILE IM 800 MILES AWAY FROM HOME. I WAS TOLD I WOULD RECIEVE A PHONE CALL WHEN MY NAME REACHES THE TOP OF THE LIST BUT IF SOMETHING HAPPENS BEFORE THEN I DONT KNOW WHAT IM SUPPOSED TO DO ESPECIALLY IF IM ON THE ROAD WITH 3 CHILDREN.
Additional Notes:
MY VEHICLE HAS HAD A MANUFACTURE SAFETY RECALL FOR THE SHIFTER CABLE BUSHING SINCE APRIL OF 2019 BUT THERE WAS NO PARTS AVAILABLE TO REMEDY THE SITUATION. IN AUGUST OF 2019 I PULLED IN A GAS STATION AND PUT MY CAR IN PARK. WHEN I RETURNED AND ATTEMPTED TO PUT MY CAR IN REVERSE THE SHIFTER WAS VERY LOOSE FEELING AND IT WOULDNT COME OUT OF PARK. MY LOCAL DODGE DID PAY FOR TOWING FEES AND PUT ANOTHER DEFECTIVE PART ON MY CAR AFTER A VERY RUDE EMPLOYEE MADE SURE I WAS AWARE THIS WOULD BE A ONE TIME COMPLIMENTARY SERVICE SINCE THEY DIDNT HAVE THE CORRECT PART TO FIX IT. IN SEPTEMBER OF 2019 I RECEIVED A NOTICE STATING THERE WAS NOW PARTS AVAILABLE TO FIX THE DEFECTIVE PART AND THAT I SHOULD CALL TO SCHEDULE AN APPOINTMENT WITH MY DODGE DEALER. WHEN I CALLED TO MAKE THE APPOINTMENT I WAS TOLD THERE WAS A VERY LONG WAIT LIST FOR THIS REPAIR PART AND THAT THE MANUFACTURER IS LIMITING THE NUMBER OF PARTS THE DEALER IS ALLOWED TO ORDER PER MONTH TO 14. IT IS NOW NOVEMBER AND IM BEING TOLD THEY STILL HAVE A LENGTHY LIST OF CUSTOMERS AND THEY ARE STILL LIMITED ON HOW MANY REPLACEMENT PARTS THEY CAN ORDER PER MONTH. I DONT THINK THIS IS AN APPROPRIATE WAY TO HANDLE A SAFETY RECALL SITUATION. THERE ARE OVER 200,000 VEHICLES WITH THIS DEFECTIVE PART. I UNDERSTAND THATS INCLUDING THE ENTIRE US BUT IT WOULD BE MORE APPROPRIATE FOR THE MANUFACTURER TO DISTRIBUTE PARTS ACCORDING TO HOW MANY PEOPLE ARE ON WAITING LISTS IN EACH AREA NOT 14 PARTS A MONTH. I AM TRAVELING TO FLORIDA WITH MY 3 CHILDREN IN LESS THAN 2 WEEKS AND PLANNED ON DRIVING MY CAR BUT WITHOUT THIS ISSUE FIXED IM AFRAID OF WHAT COULD HAPPEN WHILE IM 800 MILES AWAY FROM HOME. I WAS TOLD I WOULD RECIEVE A PHONE CALL WHEN MY NAME REACHES THE TOP OF THE LIST BUT IF SOMETHING HAPPENS BEFORE THEN I DONT KNOW WHAT IM SUPPOSED TO DO ESPECIALLY IF IM ON THE ROAD WITH 3 CHILDREN.
Mfg Campaign: 11279997
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) WHEN THE VEHICLE WAS PURCHASED USED ON MARCH 29, 2019. THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE CONTACT FOUND OUT ABOUT THE RECALL AFTER THE VEHICLE WOULD NOT SHIFT INTO PARK AND REMAINED IN NEUTRAL. THE CONTACT STATED THAT THE VEHICLE ROLLED AND THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE TOWED TO MCADENVILLE MOTORS (5347 WILKINSON BLVD, GASTONIA, NC 28056, (704) 824-74330). THE DEALER STATED THAT THEY WOULD NOT PROVIDE A LOANER VEHICLE SINCE IT WOULD NOT TAKE LONG TO REPAIR. THE FAILURE MILEAGE WAS 55,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) WHEN THE VEHICLE WAS PURCHASED USED ON MARCH 29, 2019. THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE CONTACT FOUND OUT ABOUT THE RECALL AFTER THE VEHICLE WOULD NOT SHIFT INTO PARK AND REMAINED IN NEUTRAL. THE CONTACT STATED THAT THE VEHICLE ROLLED AND THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE TOWED TO MCADENVILLE MOTORS (5347 WILKINSON BLVD, GASTONIA, NC 28056, (704) 824-74330). THE DEALER STATED THAT THEY WOULD NOT PROVIDE A LOANER VEHICLE SINCE IT WOULD NOT TAKE LONG TO REPAIR. THE FAILURE MILEAGE WAS 55,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) WHEN THE VEHICLE WAS PURCHASED USED ON MARCH 29, 2019. THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE CONTACT FOUND OUT ABOUT THE RECALL AFTER THE VEHICLE WOULD NOT SHIFT INTO PARK AND REMAINED IN NEUTRAL. THE CONTACT STATED THAT THE VEHICLE ROLLED AND THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE TOWED TO MCADENVILLE MOTORS (5347 WILKINSON BLVD, GASTONIA, NC 28056, (704) 824-74330). THE DEALER STATED THAT THEY WOULD NOT PROVIDE A LOANER VEHICLE SINCE IT WOULD NOT TAKE LONG TO REPAIR. THE FAILURE MILEAGE WAS 55,000.
Mfg Campaign: 11277981
Recall Date: Nov 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I JUST HAD MY OIL CHANGED AT AROUND 70,000 MY CAR SHUT OFF ON ME WHILE I WAS DRIVING DUE TO NO OIL MY CAR WAS THREE QUARTS LOW AND MY CAR IS AT 72,942 JUST SHUT OFF NO STEERING NO NOTHING ABOUT CAUSED A WRECK BECAUSE MY CAR DIED IN AN INTERSECTION GRANTED I HAVE A MANUAL SO I WAS ABLE TO ENGAGE THE CLUTCH TO KEEP ROLLING BUT THE STEERING WASN'T WORKING SO I WASN'T ABLE TO GET IT PULLED OFF THE ROAD SAFELY NOW I DIDN'T FEEL THE NEED TO CHECK MY OIL DUE TO THE FACT IT WASN'T LEAKING AND IT WASN'T BURNING ANY OIL THAT I SMELT SO AFTER ALL THIS I CALL A TOW TRUCK GET IT BACK TO MY HOUSE LET THE ENGINE COOL WHILE MY ENGINE IS COOLING I START DOING SOME RESEARCH ON WHY IT MAY HAVE DONE THIS THERE'S OTHERS WITH THIS SAME PROBLEM IS SOMEONE GONNA HAVE TO DIE BEFORE THEY DECIDE TO FIX THIS ISSUE NOW I COULD'VE HAD MY KIDS IN THE CAR THIS MORNING AND NOW I DON'T EVEN WANNA PUT THEM BACK IN THIS CAR BECAUSE OF THIS
Corrective Action:
I JUST HAD MY OIL CHANGED AT AROUND 70,000 MY CAR SHUT OFF ON ME WHILE I WAS DRIVING DUE TO NO OIL MY CAR WAS THREE QUARTS LOW AND MY CAR IS AT 72,942 JUST SHUT OFF NO STEERING NO NOTHING ABOUT CAUSED A WRECK BECAUSE MY CAR DIED IN AN INTERSECTION GRANTED I HAVE A MANUAL SO I WAS ABLE TO ENGAGE THE CLUTCH TO KEEP ROLLING BUT THE STEERING WASN'T WORKING SO I WASN'T ABLE TO GET IT PULLED OFF THE ROAD SAFELY NOW I DIDN'T FEEL THE NEED TO CHECK MY OIL DUE TO THE FACT IT WASN'T LEAKING AND IT WASN'T BURNING ANY OIL THAT I SMELT SO AFTER ALL THIS I CALL A TOW TRUCK GET IT BACK TO MY HOUSE LET THE ENGINE COOL WHILE MY ENGINE IS COOLING I START DOING SOME RESEARCH ON WHY IT MAY HAVE DONE THIS THERE'S OTHERS WITH THIS SAME PROBLEM IS SOMEONE GONNA HAVE TO DIE BEFORE THEY DECIDE TO FIX THIS ISSUE NOW I COULD'VE HAD MY KIDS IN THE CAR THIS MORNING AND NOW I DON'T EVEN WANNA PUT THEM BACK IN THIS CAR BECAUSE OF THIS
Additional Notes:
I JUST HAD MY OIL CHANGED AT AROUND 70,000 MY CAR SHUT OFF ON ME WHILE I WAS DRIVING DUE TO NO OIL MY CAR WAS THREE QUARTS LOW AND MY CAR IS AT 72,942 JUST SHUT OFF NO STEERING NO NOTHING ABOUT CAUSED A WRECK BECAUSE MY CAR DIED IN AN INTERSECTION GRANTED I HAVE A MANUAL SO I WAS ABLE TO ENGAGE THE CLUTCH TO KEEP ROLLING BUT THE STEERING WASN'T WORKING SO I WASN'T ABLE TO GET IT PULLED OFF THE ROAD SAFELY NOW I DIDN'T FEEL THE NEED TO CHECK MY OIL DUE TO THE FACT IT WASN'T LEAKING AND IT WASN'T BURNING ANY OIL THAT I SMELT SO AFTER ALL THIS I CALL A TOW TRUCK GET IT BACK TO MY HOUSE LET THE ENGINE COOL WHILE MY ENGINE IS COOLING I START DOING SOME RESEARCH ON WHY IT MAY HAVE DONE THIS THERE'S OTHERS WITH THIS SAME PROBLEM IS SOMEONE GONNA HAVE TO DIE BEFORE THEY DECIDE TO FIX THIS ISSUE NOW I COULD'VE HAD MY KIDS IN THE CAR THIS MORNING AND NOW I DON'T EVEN WANNA PUT THEM BACK IN THIS CAR BECAUSE OF THIS
Mfg Campaign: 11271688
Recall Date: Oct 28, 2019
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