Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2016 Dodge Dart vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the shift cable to detach from the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V34
Recall Date: Apr 11, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured April 13, 2015, to June 7, 2016. Due to voltage spikes caused by a problem within the windshield washer pump, the windshield wiper circuit may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S83
Recall Date: Nov 8, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured July 25, 2015, to December 16, 2015 and equipped with a 2.0L engine and a manual transmission. Additionally included are certain 2015 Dodge Dart vehicles similarly equipped and brought in for dealer service between September 15, 2015 and January 12, 2016. In the affected vehicles, the powertrain control module that monitors the engine torque output may be missing a backup layer of software.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S10
Recall Date: Feb 26, 2016
Consumer Complaints
300 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHEN THE CONTACT PARKED AND SHUT OFF THE VEHICLE, HE ATTEMPTED TO EXIT AND THE GEAR SHIFTED BACK INTO REVERSE. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AUDUBON CHRYSLER CENTER AT 270-826-1270 (LOCATED AT 2945 US HIGHWAY 41 N, HENDERSON, KY 42420) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHEN THE CONTACT PARKED AND SHUT OFF THE VEHICLE, HE ATTEMPTED TO EXIT AND THE GEAR SHIFTED BACK INTO REVERSE. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AUDUBON CHRYSLER CENTER AT 270-826-1270 (LOCATED AT 2945 US HIGHWAY 41 N, HENDERSON, KY 42420) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHEN THE CONTACT PARKED AND SHUT OFF THE VEHICLE, HE ATTEMPTED TO EXIT AND THE GEAR SHIFTED BACK INTO REVERSE. THE CONTACT STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED AUDUBON CHRYSLER CENTER AT 270-826-1270 (LOCATED AT 2945 US HIGHWAY 41 N, HENDERSON, KY 42420) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11234173
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR DID NOT SHIFT OUT OF DRIVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED TEXAN DODGE CHRYSLER JEEP RAM AT 281-359-7100 (LOCATED AT 18555 EASTEX FWY, HUMBLE, TX 77338) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR DID NOT SHIFT OUT OF DRIVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED TEXAN DODGE CHRYSLER JEEP RAM AT 281-359-7100 (LOCATED AT 18555 EASTEX FWY, HUMBLE, TX 77338) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR DID NOT SHIFT OUT OF DRIVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED TEXAN DODGE CHRYSLER JEEP RAM AT 281-359-7100 (LOCATED AT 18555 EASTEX FWY, HUMBLE, TX 77338) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11233790
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT RECEIVED ASSISTANCE FROM A BYSTANDER WHO PLACED THE VEHICLE IN NEUTRAL, WHICH RETURNED IT BACK TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DAN DEERY CHRYSLER DODGE JEEP RAM FIAT (4320, 3900 ALEXANDRA DR, WATERLOO, IA 50702, (319) 233-5000) SEVERAL TIMES WHERE IT WAS DIAGNOSED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT RECEIVED ASSISTANCE FROM A BYSTANDER WHO PLACED THE VEHICLE IN NEUTRAL, WHICH RETURNED IT BACK TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DAN DEERY CHRYSLER DODGE JEEP RAM FIAT (4320, 3900 ALEXANDRA DR, WATERLOO, IA 50702, (319) 233-5000) SEVERAL TIMES WHERE IT WAS DIAGNOSED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT RECEIVED ASSISTANCE FROM A BYSTANDER WHO PLACED THE VEHICLE IN NEUTRAL, WHICH RETURNED IT BACK TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DAN DEERY CHRYSLER DODGE JEEP RAM FIAT (4320, 3900 ALEXANDRA DR, WATERLOO, IA 50702, (319) 233-5000) SEVERAL TIMES WHERE IT WAS DIAGNOSED THAT OIL NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. *BF *TR
Mfg Campaign: 11231960
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), WHICH WAS ISSUED ON APRIL 11, 2019. THE CONTACT STATED THAT THE PART WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE (1024 S STEMMONS FWY, LEWISVILLE, TX 75067, (972) 538-4100) INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR MORE THAN SIX WEEKS. THE CONTACT WAS UNABLE TO OPERATE THE VEHICLE BECAUSE THE SHIFTER CABLE BUSHING DETACHED. THE DEALER AND MANUFACTURER WOULD NOT ASSIST UNTIL THE PART BECAME AVAILABLE. THERE WAS NO LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), WHICH WAS ISSUED ON APRIL 11, 2019. THE CONTACT STATED THAT THE PART WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE (1024 S STEMMONS FWY, LEWISVILLE, TX 75067, (972) 538-4100) INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR MORE THAN SIX WEEKS. THE CONTACT WAS UNABLE TO OPERATE THE VEHICLE BECAUSE THE SHIFTER CABLE BUSHING DETACHED. THE DEALER AND MANUFACTURER WOULD NOT ASSIST UNTIL THE PART BECAME AVAILABLE. THERE WAS NO LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), WHICH WAS ISSUED ON APRIL 11, 2019. THE CONTACT STATED THAT THE PART WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. HUFFINES CHRYSLER JEEP DODGE RAM LEWISVILLE (1024 S STEMMONS FWY, LEWISVILLE, TX 75067, (972) 538-4100) INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR MORE THAN SIX WEEKS. THE CONTACT WAS UNABLE TO OPERATE THE VEHICLE BECAUSE THE SHIFTER CABLE BUSHING DETACHED. THE DEALER AND MANUFACTURER WOULD NOT ASSIST UNTIL THE PART BECAME AVAILABLE. THERE WAS NO LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11232085
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
Corrective Action:
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
Additional Notes:
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
Mfg Campaign: 11231144
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
Corrective Action:
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
Additional Notes:
CAR RANDOMLY SHUTS OFF WHILE DRIVING, WHETHER IT IS IN MOTION OR STATIONARY. HAPPENS ON STREETS AND WHEN TURNING. BOUGHT THE CAR BRAND NEW AND WE HAVE BROUGHT THE CAR TO THE DEALERSHIP TWICE FOR THIS ISSUES. THEY CAN NOT TELL US WHAT IS WRONG OR WHAT IS CAUSING THIS. AFTER TODAY'S VISIT I STATED TO THEM THAT THIS WILL NOT HAPPEN AGAIN RIGHT, AND I WAS TOLD L CANT PROMISE YOU THAT, AND THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. I SAID THAT I HAVE SEEN ON THE INTERNET REPORTS OF THIS HAPPENING TO THE SAME TYPE OF CAR AND WHY IS THERE NOT A RECALL .
Mfg Campaign: 11231144
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL BEEPING NOISE. UPON OPENING THE HOOD, THE CONTACT CHECKED THE OIL AND NOTICED THAT THE DIPSTICK WAS BONE DRY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO PERFORMED A LEAK AND COMP TEST AND THE RESULTS WERE NEGATIVE. THE VEHICLE WAS TAKEN TO PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) WHERE THE PVC VALVE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,144. *AS *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL BEEPING NOISE. UPON OPENING THE HOOD, THE CONTACT CHECKED THE OIL AND NOTICED THAT THE DIPSTICK WAS BONE DRY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO PERFORMED A LEAK AND COMP TEST AND THE RESULTS WERE NEGATIVE. THE VEHICLE WAS TAKEN TO PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) WHERE THE PVC VALVE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,144. *AS *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL BEEPING NOISE. UPON OPENING THE HOOD, THE CONTACT CHECKED THE OIL AND NOTICED THAT THE DIPSTICK WAS BONE DRY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO PERFORMED A LEAK AND COMP TEST AND THE RESULTS WERE NEGATIVE. THE VEHICLE WAS TAKEN TO PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) WHERE THE PVC VALVE WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,144. *AS *TR
Mfg Campaign: 11230764
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
"TAKARA RECALL" I STARTED NOTICED SQUEAKING WHEN PRESSING THE BREAKS. THIS AUTOMATICALLY MAKING ME ASSUME THAT MY BRAKES/BRAKE PADS WERE GOING BAD. I TOOK IT TO A LOCAL SHOP AND AFTER CHECKING IT OUT THEY SUGGESTED THE BRAKES WERE FINE AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. BEFORE I WAS ABLE TO DO SO, I HAD COMPLETE BRAKE FAILURE. I WAS ATTEMPTING TO COME TO A STOP WHEN THE BRAKE PEDAL WAS PRESSED ALL THE WAY DOWN AND THE VEHICLE WAS NOT SLOWING NOR WERE THE BRAKES CATCHING. THUS RESULTING IN AN ACCIDENT. THE DART IS A TOTAL LOSS. MY LIFE AS WELL AS MY CHILDREN'S LIVES WERE PUT IN DANGER. ALL AIRBAGS DEPLOYED AND ANOTHER VEHICLE WAS HIT AS WELL. VIN NOT VALID *JB
Corrective Action:
"TAKARA RECALL" I STARTED NOTICED SQUEAKING WHEN PRESSING THE BREAKS. THIS AUTOMATICALLY MAKING ME ASSUME THAT MY BRAKES/BRAKE PADS WERE GOING BAD. I TOOK IT TO A LOCAL SHOP AND AFTER CHECKING IT OUT THEY SUGGESTED THE BRAKES WERE FINE AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. BEFORE I WAS ABLE TO DO SO, I HAD COMPLETE BRAKE FAILURE. I WAS ATTEMPTING TO COME TO A STOP WHEN THE BRAKE PEDAL WAS PRESSED ALL THE WAY DOWN AND THE VEHICLE WAS NOT SLOWING NOR WERE THE BRAKES CATCHING. THUS RESULTING IN AN ACCIDENT. THE DART IS A TOTAL LOSS. MY LIFE AS WELL AS MY CHILDREN'S LIVES WERE PUT IN DANGER. ALL AIRBAGS DEPLOYED AND ANOTHER VEHICLE WAS HIT AS WELL. VIN NOT VALID *JB
Additional Notes:
"TAKARA RECALL" I STARTED NOTICED SQUEAKING WHEN PRESSING THE BREAKS. THIS AUTOMATICALLY MAKING ME ASSUME THAT MY BRAKES/BRAKE PADS WERE GOING BAD. I TOOK IT TO A LOCAL SHOP AND AFTER CHECKING IT OUT THEY SUGGESTED THE BRAKES WERE FINE AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. BEFORE I WAS ABLE TO DO SO, I HAD COMPLETE BRAKE FAILURE. I WAS ATTEMPTING TO COME TO A STOP WHEN THE BRAKE PEDAL WAS PRESSED ALL THE WAY DOWN AND THE VEHICLE WAS NOT SLOWING NOR WERE THE BRAKES CATCHING. THUS RESULTING IN AN ACCIDENT. THE DART IS A TOTAL LOSS. MY LIFE AS WELL AS MY CHILDREN'S LIVES WERE PUT IN DANGER. ALL AIRBAGS DEPLOYED AND ANOTHER VEHICLE WAS HIT AS WELL. VIN NOT VALID *JB
Mfg Campaign: 11230604
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"TAKARA RECALL" I STARTED NOTICED SQUEAKING WHEN PRESSING THE BREAKS. THIS AUTOMATICALLY MAKING ME ASSUME THAT MY BRAKES/BRAKE PADS WERE GOING BAD. I TOOK IT TO A LOCAL SHOP AND AFTER CHECKING IT OUT THEY SUGGESTED THE BRAKES WERE FINE AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. BEFORE I WAS ABLE TO DO SO, I HAD COMPLETE BRAKE FAILURE. I WAS ATTEMPTING TO COME TO A STOP WHEN THE BRAKE PEDAL WAS PRESSED ALL THE WAY DOWN AND THE VEHICLE WAS NOT SLOWING NOR WERE THE BRAKES CATCHING. THUS RESULTING IN AN ACCIDENT. THE DART IS A TOTAL LOSS. MY LIFE AS WELL AS MY CHILDREN'S LIVES WERE PUT IN DANGER. ALL AIRBAGS DEPLOYED AND ANOTHER VEHICLE WAS HIT AS WELL. VIN NOT VALID *JB
Corrective Action:
"TAKARA RECALL" I STARTED NOTICED SQUEAKING WHEN PRESSING THE BREAKS. THIS AUTOMATICALLY MAKING ME ASSUME THAT MY BRAKES/BRAKE PADS WERE GOING BAD. I TOOK IT TO A LOCAL SHOP AND AFTER CHECKING IT OUT THEY SUGGESTED THE BRAKES WERE FINE AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. BEFORE I WAS ABLE TO DO SO, I HAD COMPLETE BRAKE FAILURE. I WAS ATTEMPTING TO COME TO A STOP WHEN THE BRAKE PEDAL WAS PRESSED ALL THE WAY DOWN AND THE VEHICLE WAS NOT SLOWING NOR WERE THE BRAKES CATCHING. THUS RESULTING IN AN ACCIDENT. THE DART IS A TOTAL LOSS. MY LIFE AS WELL AS MY CHILDREN'S LIVES WERE PUT IN DANGER. ALL AIRBAGS DEPLOYED AND ANOTHER VEHICLE WAS HIT AS WELL. VIN NOT VALID *JB
Additional Notes:
"TAKARA RECALL" I STARTED NOTICED SQUEAKING WHEN PRESSING THE BREAKS. THIS AUTOMATICALLY MAKING ME ASSUME THAT MY BRAKES/BRAKE PADS WERE GOING BAD. I TOOK IT TO A LOCAL SHOP AND AFTER CHECKING IT OUT THEY SUGGESTED THE BRAKES WERE FINE AND THAT I NEEDED TO TAKE IT TO THE DEALERSHIP. BEFORE I WAS ABLE TO DO SO, I HAD COMPLETE BRAKE FAILURE. I WAS ATTEMPTING TO COME TO A STOP WHEN THE BRAKE PEDAL WAS PRESSED ALL THE WAY DOWN AND THE VEHICLE WAS NOT SLOWING NOR WERE THE BRAKES CATCHING. THUS RESULTING IN AN ACCIDENT. THE DART IS A TOTAL LOSS. MY LIFE AS WELL AS MY CHILDREN'S LIVES WERE PUT IN DANGER. ALL AIRBAGS DEPLOYED AND ANOTHER VEHICLE WAS HIT AS WELL. VIN NOT VALID *JB
Mfg Campaign: 11230604
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. DEALER ARLINGTON DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER FOR ONE MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. DEALER ARLINGTON DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER FOR ONE MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. DEALER ARLINGTON DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER FOR ONE MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11230001
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL. I HAVE A RECALL ON MY CAR CALLED SHIFTER CABLE BUSHING AND I CALLED DODGE DEALER SHIP AND THEY SAID ALL DODGE SHOPS DONT HAVE THE PARTS BECAUSE ONCE IT BECOMES DANGEROUS FOR YOU TO DRIVE THEY WILL THEN ORDER THE PART AND REPLACE IT. I WAS TOLD AT DRIVE TIME WHERE I BOUGHT THE CAR THAT THERE IS A RECALL FOR MY CAR AND ALL I HAD TO DO IS CALL THE DEALERSHIP AND GET IT REPLACE. I HAVENT NOTICED ANYTHING WRONG WITH MY CAR BUT THIS IS A NEW CAR SO I DONT WANT ANYTHING BAD TO HAPPEN WHILE I'M DRIVING!
Corrective Action:
TAKATA RECALL. I HAVE A RECALL ON MY CAR CALLED SHIFTER CABLE BUSHING AND I CALLED DODGE DEALER SHIP AND THEY SAID ALL DODGE SHOPS DONT HAVE THE PARTS BECAUSE ONCE IT BECOMES DANGEROUS FOR YOU TO DRIVE THEY WILL THEN ORDER THE PART AND REPLACE IT. I WAS TOLD AT DRIVE TIME WHERE I BOUGHT THE CAR THAT THERE IS A RECALL FOR MY CAR AND ALL I HAD TO DO IS CALL THE DEALERSHIP AND GET IT REPLACE. I HAVENT NOTICED ANYTHING WRONG WITH MY CAR BUT THIS IS A NEW CAR SO I DONT WANT ANYTHING BAD TO HAPPEN WHILE I'M DRIVING!
Additional Notes:
TAKATA RECALL. I HAVE A RECALL ON MY CAR CALLED SHIFTER CABLE BUSHING AND I CALLED DODGE DEALER SHIP AND THEY SAID ALL DODGE SHOPS DONT HAVE THE PARTS BECAUSE ONCE IT BECOMES DANGEROUS FOR YOU TO DRIVE THEY WILL THEN ORDER THE PART AND REPLACE IT. I WAS TOLD AT DRIVE TIME WHERE I BOUGHT THE CAR THAT THERE IS A RECALL FOR MY CAR AND ALL I HAD TO DO IS CALL THE DEALERSHIP AND GET IT REPLACE. I HAVENT NOTICED ANYTHING WRONG WITH MY CAR BUT THIS IS A NEW CAR SO I DONT WANT ANYTHING BAD TO HAPPEN WHILE I'M DRIVING!
Mfg Campaign: 11230145
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AT ARIZONA SNOWBOWL, I WAS PULLING INTO A PARKING SPOT TO GO ON A HIKE AND SHIFTER REMAINED IN NEUTRAL AS I WAS TRYING TO PARK, WHICH CAUSED ME TO GET IT TOWED TO A DODGE DEALERSHIP THAT IS OVER THE MILES ALLOWED ON MY INSURANCE POLICY. IN THE ATTACHED PICTURES, MY CAR SHIFTER IS IN PARK BUT MY CAR IS STUCK IN NEUTRAL.
Corrective Action:
AT ARIZONA SNOWBOWL, I WAS PULLING INTO A PARKING SPOT TO GO ON A HIKE AND SHIFTER REMAINED IN NEUTRAL AS I WAS TRYING TO PARK, WHICH CAUSED ME TO GET IT TOWED TO A DODGE DEALERSHIP THAT IS OVER THE MILES ALLOWED ON MY INSURANCE POLICY. IN THE ATTACHED PICTURES, MY CAR SHIFTER IS IN PARK BUT MY CAR IS STUCK IN NEUTRAL.
Additional Notes:
AT ARIZONA SNOWBOWL, I WAS PULLING INTO A PARKING SPOT TO GO ON A HIKE AND SHIFTER REMAINED IN NEUTRAL AS I WAS TRYING TO PARK, WHICH CAUSED ME TO GET IT TOWED TO A DODGE DEALERSHIP THAT IS OVER THE MILES ALLOWED ON MY INSURANCE POLICY. IN THE ATTACHED PICTURES, MY CAR SHIFTER IS IN PARK BUT MY CAR IS STUCK IN NEUTRAL.
Mfg Campaign: 11229480
Recall Date: Jul 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED SWANTYS CHRYSLER PLYMOUTH DODGE AT 928-704-2222 (LOCATED AT 2494 HIGHWAY 95, BULLHEAD CITY, AZ 86442) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED SWANTYS CHRYSLER PLYMOUTH DODGE AT 928-704-2222 (LOCATED AT 2494 HIGHWAY 95, BULLHEAD CITY, AZ 86442) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED SWANTYS CHRYSLER PLYMOUTH DODGE AT 928-704-2222 (LOCATED AT 2494 HIGHWAY 95, BULLHEAD CITY, AZ 86442) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11228931
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. ON MAY 25, 2019, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT PLANET DODGE CHRYSLER JEEP RAM (LOCATED AT 9975 NW 12TH ST, MIAMI, FL 33172, (305) 470-8000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. ON MAY 25, 2019, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT PLANET DODGE CHRYSLER JEEP RAM (LOCATED AT 9975 NW 12TH ST, MIAMI, FL 33172, (305) 470-8000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. ON MAY 25, 2019, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT PLANET DODGE CHRYSLER JEEP RAM (LOCATED AT 9975 NW 12TH ST, MIAMI, FL 33172, (305) 470-8000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11222273
Recall Date: Jun 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE MALFUNCTIONED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SPRINGFIELD DODGE (1500 GA HIGHWAY 21, S. SPRINGFIELD, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE MALFUNCTIONED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SPRINGFIELD DODGE (1500 GA HIGHWAY 21, S. SPRINGFIELD, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE MALFUNCTIONED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SPRINGFIELD DODGE (1500 GA HIGHWAY 21, S. SPRINGFIELD, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
Mfg Campaign: 11221258
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.
Corrective Action:
WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.
Additional Notes:
WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.
Mfg Campaign: 11219777
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.
Corrective Action:
WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.
Additional Notes:
WHEN PUTTING THE CAR INTO GEAR, AND TURNING THE WHEEL AND STARTING TO MOVE, THERE IS A POPPING/SNAPPING SOUND COMING FROM THE FRONT END. IT HAS BEEN IN THE SHOP THREE TIMES FOR THIS ISSUE. FIRST TIME WHEN IT WENT TO THE SHOP, THEY REPLACE FRONT STRUT MOUNTS. THIS LASTED ABOUT 6 MONTHS AND THE NOISE HAS COME BACK. SECOND TIME THEY SAID I NEEDED A NEW TIE ROD. REPLACED AND WITHIN A WEEK LATER, COULD HEAR THE NOISE AGAIN. TOOK IT BACK TO THE SHOP AND THEY COULDN'T DIAGNOSE IT. THEY LOOSENED ALL THE NUTS AND BOLTS ON THE FRONT END, RETIGHTENED/TORQUED THEM, AND WITHIN A FEW DAYS AFTER LEAVING THE SHOP, THE NOISE CAME BACK.
Mfg Campaign: 11219777
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MAY 05 2019 I RECEIVED A LETTER FROM FCA US LLC - IMPORTANT SAFETY RECALL. TALKING ABOUT A PROBLEM ON THE TRANSMISSION SHIFT CABLE. THEY SAY THAT THERE IS NOT REMEDY AVAILABLE AND THAT I WILL BE CONTACTED AGAIN WHEN THE SOLUTION IS AVAILABLE. MY CAR IS RUNNING WELL, BUT I AM CONCERNED WITH THIS RISK. WHAT"S IF I HAVE AN ACCIDENT?? I NEED TO KNOW MY RIGHTS. DO THEY HAVE TO REPLACE MY CAR FOR A NEW ONE??? HOW LONG WILL I BE DRIVING AT RISK?? WHAT ABOUT IF THEY DO NOT FIND THE PART OR REMEDY??? JUST LET ME KNOW MY RIGHTS. THANKS
Corrective Action:
ON MAY 05 2019 I RECEIVED A LETTER FROM FCA US LLC - IMPORTANT SAFETY RECALL. TALKING ABOUT A PROBLEM ON THE TRANSMISSION SHIFT CABLE. THEY SAY THAT THERE IS NOT REMEDY AVAILABLE AND THAT I WILL BE CONTACTED AGAIN WHEN THE SOLUTION IS AVAILABLE. MY CAR IS RUNNING WELL, BUT I AM CONCERNED WITH THIS RISK. WHAT"S IF I HAVE AN ACCIDENT?? I NEED TO KNOW MY RIGHTS. DO THEY HAVE TO REPLACE MY CAR FOR A NEW ONE??? HOW LONG WILL I BE DRIVING AT RISK?? WHAT ABOUT IF THEY DO NOT FIND THE PART OR REMEDY??? JUST LET ME KNOW MY RIGHTS. THANKS
Additional Notes:
ON MAY 05 2019 I RECEIVED A LETTER FROM FCA US LLC - IMPORTANT SAFETY RECALL. TALKING ABOUT A PROBLEM ON THE TRANSMISSION SHIFT CABLE. THEY SAY THAT THERE IS NOT REMEDY AVAILABLE AND THAT I WILL BE CONTACTED AGAIN WHEN THE SOLUTION IS AVAILABLE. MY CAR IS RUNNING WELL, BUT I AM CONCERNED WITH THIS RISK. WHAT"S IF I HAVE AN ACCIDENT?? I NEED TO KNOW MY RIGHTS. DO THEY HAVE TO REPLACE MY CAR FOR A NEW ONE??? HOW LONG WILL I BE DRIVING AT RISK?? WHAT ABOUT IF THEY DO NOT FIND THE PART OR REMEDY??? JUST LET ME KNOW MY RIGHTS. THANKS
Mfg Campaign: 11219301
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED MAC HAIK DODGE CHRYSLER JEEP RAM AT (281) 301-5150 (LOCATED AT 11000 NORTH FWY, HOUSTON, TX 77037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE STARTED, BUT WOULD NOT MOVE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED BY THE MANUFACTURER THAT SOMEONE WOULD GET BACK TO HIM IN 24 HOURS. THE CONTACT DID NOT WANT TO WAIT 24 HOURS, STATING THAT HE HAD LOST SOME DAYS OF WORK AND PAID TOO MUCH FOR TRANSPORTATION. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED MAC HAIK DODGE CHRYSLER JEEP RAM AT (281) 301-5150 (LOCATED AT 11000 NORTH FWY, HOUSTON, TX 77037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE STARTED, BUT WOULD NOT MOVE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED BY THE MANUFACTURER THAT SOMEONE WOULD GET BACK TO HIM IN 24 HOURS. THE CONTACT DID NOT WANT TO WAIT 24 HOURS, STATING THAT HE HAD LOST SOME DAYS OF WORK AND PAID TOO MUCH FOR TRANSPORTATION. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT CALLED MAC HAIK DODGE CHRYSLER JEEP RAM AT (281) 301-5150 (LOCATED AT 11000 NORTH FWY, HOUSTON, TX 77037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE STARTED, BUT WOULD NOT MOVE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED BY THE MANUFACTURER THAT SOMEONE WOULD GET BACK TO HIM IN 24 HOURS. THE CONTACT DID NOT WANT TO WAIT 24 HOURS, STATING THAT HE HAD LOST SOME DAYS OF WORK AND PAID TOO MUCH FOR TRANSPORTATION. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11219345
Recall Date: Jun 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT HER NIECE'S VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND WHILE MAKING TURNS. THE CONTACT'S NIECE HAD TO WAIT TEN MINUTES BEFORE RESTARTING THE ENGINE. ONCE RESTARTED, THE VEHICLE WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO BROWNS FORD OF AMSTERDAM (4419 NY-30, AMSTERDAM, NY 12010, (877) 801-2978) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MECHANIC STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT HER NIECE'S VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND WHILE MAKING TURNS. THE CONTACT'S NIECE HAD TO WAIT TEN MINUTES BEFORE RESTARTING THE ENGINE. ONCE RESTARTED, THE VEHICLE WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO BROWNS FORD OF AMSTERDAM (4419 NY-30, AMSTERDAM, NY 12010, (877) 801-2978) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MECHANIC STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT HER NIECE'S VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND WHILE MAKING TURNS. THE CONTACT'S NIECE HAD TO WAIT TEN MINUTES BEFORE RESTARTING THE ENGINE. ONCE RESTARTED, THE VEHICLE WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO BROWNS FORD OF AMSTERDAM (4419 NY-30, AMSTERDAM, NY 12010, (877) 801-2978) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MECHANIC STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Mfg Campaign: 11219118
Recall Date: Jun 10, 2019
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