Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2016 Dodge Dart vehicles equipped with 6-speed automatic transmissions. The shifter cable bushing may fail allowing the shift cable to detach from the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V34
Recall Date: Apr 11, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured April 13, 2015, to June 7, 2016. Due to voltage spikes caused by a problem within the windshield washer pump, the windshield wiper circuit may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S83
Recall Date: Nov 8, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured July 25, 2015, to December 16, 2015 and equipped with a 2.0L engine and a manual transmission. Additionally included are certain 2015 Dodge Dart vehicles similarly equipped and brought in for dealer service between September 15, 2015 and January 12, 2016. In the affected vehicles, the powertrain control module that monitors the engine torque output may be missing a backup layer of software.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S10
Recall Date: Feb 26, 2016
Consumer Complaints
300 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I JUST HAD MY OIL CHANGED AT AROUND 70,000 MY CAR SHUT OFF ON ME WHILE I WAS DRIVING DUE TO NO OIL MY CAR WAS THREE QUARTS LOW AND MY CAR IS AT 72,942 JUST SHUT OFF NO STEERING NO NOTHING ABOUT CAUSED A WRECK BECAUSE MY CAR DIED IN AN INTERSECTION GRANTED I HAVE A MANUAL SO I WAS ABLE TO ENGAGE THE CLUTCH TO KEEP ROLLING BUT THE STEERING WASN'T WORKING SO I WASN'T ABLE TO GET IT PULLED OFF THE ROAD SAFELY NOW I DIDN'T FEEL THE NEED TO CHECK MY OIL DUE TO THE FACT IT WASN'T LEAKING AND IT WASN'T BURNING ANY OIL THAT I SMELT SO AFTER ALL THIS I CALL A TOW TRUCK GET IT BACK TO MY HOUSE LET THE ENGINE COOL WHILE MY ENGINE IS COOLING I START DOING SOME RESEARCH ON WHY IT MAY HAVE DONE THIS THERE'S OTHERS WITH THIS SAME PROBLEM IS SOMEONE GONNA HAVE TO DIE BEFORE THEY DECIDE TO FIX THIS ISSUE NOW I COULD'VE HAD MY KIDS IN THE CAR THIS MORNING AND NOW I DON'T EVEN WANNA PUT THEM BACK IN THIS CAR BECAUSE OF THIS
Corrective Action:
I JUST HAD MY OIL CHANGED AT AROUND 70,000 MY CAR SHUT OFF ON ME WHILE I WAS DRIVING DUE TO NO OIL MY CAR WAS THREE QUARTS LOW AND MY CAR IS AT 72,942 JUST SHUT OFF NO STEERING NO NOTHING ABOUT CAUSED A WRECK BECAUSE MY CAR DIED IN AN INTERSECTION GRANTED I HAVE A MANUAL SO I WAS ABLE TO ENGAGE THE CLUTCH TO KEEP ROLLING BUT THE STEERING WASN'T WORKING SO I WASN'T ABLE TO GET IT PULLED OFF THE ROAD SAFELY NOW I DIDN'T FEEL THE NEED TO CHECK MY OIL DUE TO THE FACT IT WASN'T LEAKING AND IT WASN'T BURNING ANY OIL THAT I SMELT SO AFTER ALL THIS I CALL A TOW TRUCK GET IT BACK TO MY HOUSE LET THE ENGINE COOL WHILE MY ENGINE IS COOLING I START DOING SOME RESEARCH ON WHY IT MAY HAVE DONE THIS THERE'S OTHERS WITH THIS SAME PROBLEM IS SOMEONE GONNA HAVE TO DIE BEFORE THEY DECIDE TO FIX THIS ISSUE NOW I COULD'VE HAD MY KIDS IN THE CAR THIS MORNING AND NOW I DON'T EVEN WANNA PUT THEM BACK IN THIS CAR BECAUSE OF THIS
Additional Notes:
I JUST HAD MY OIL CHANGED AT AROUND 70,000 MY CAR SHUT OFF ON ME WHILE I WAS DRIVING DUE TO NO OIL MY CAR WAS THREE QUARTS LOW AND MY CAR IS AT 72,942 JUST SHUT OFF NO STEERING NO NOTHING ABOUT CAUSED A WRECK BECAUSE MY CAR DIED IN AN INTERSECTION GRANTED I HAVE A MANUAL SO I WAS ABLE TO ENGAGE THE CLUTCH TO KEEP ROLLING BUT THE STEERING WASN'T WORKING SO I WASN'T ABLE TO GET IT PULLED OFF THE ROAD SAFELY NOW I DIDN'T FEEL THE NEED TO CHECK MY OIL DUE TO THE FACT IT WASN'T LEAKING AND IT WASN'T BURNING ANY OIL THAT I SMELT SO AFTER ALL THIS I CALL A TOW TRUCK GET IT BACK TO MY HOUSE LET THE ENGINE COOL WHILE MY ENGINE IS COOLING I START DOING SOME RESEARCH ON WHY IT MAY HAVE DONE THIS THERE'S OTHERS WITH THIS SAME PROBLEM IS SOMEONE GONNA HAVE TO DIE BEFORE THEY DECIDE TO FIX THIS ISSUE NOW I COULD'VE HAD MY KIDS IN THE CAR THIS MORNING AND NOW I DON'T EVEN WANNA PUT THEM BACK IN THIS CAR BECAUSE OF THIS
Mfg Campaign: 11271688
Recall Date: Oct 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE THE SPARK PLUGS AND ENGINE WERE REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE DEALER INSPECTED FOR LEAKS BECAUSE THE CONTACT HAD TO ADD OIL EVERY MONTH, AS NEEDED. THE DEALER WAS UNABLE TO DUPLICATE ANY LEAKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE THE SPARK PLUGS AND ENGINE WERE REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE DEALER INSPECTED FOR LEAKS BECAUSE THE CONTACT HAD TO ADD OIL EVERY MONTH, AS NEEDED. THE DEALER WAS UNABLE TO DUPLICATE ANY LEAKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE THE SPARK PLUGS AND ENGINE WERE REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE DEALER INSPECTED FOR LEAKS BECAUSE THE CONTACT HAD TO ADD OIL EVERY MONTH, AS NEEDED. THE DEALER WAS UNABLE TO DUPLICATE ANY LEAKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Mfg Campaign: 11269468
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE 2016 DODGE DART AND THE BRAKE BOOSTER WENT OUT IN IT THE SAME PROBLEM WITH A PREVIOUS ISSUE WITH RECALL BRAKE PEDAL WENT HARD AND COULD NOT STOP QUICKLY WHILE DRIVING AND WAS TOLD BY DODGE IT DID NOT FALL UNDER RECALL FOR BEING DIFFERENT YEAR AND WOULD COST A LOT OF MONEY TO FIX THEN THE ABS MODULAR VALVE WENT OUT AND LOCKED THE BRAKE WHILE DRIVING THE CAR IS USED TO TRAVEL IN THE CITY DURING MORNING AND EVENING COMMUTES
Corrective Action:
I HAVE 2016 DODGE DART AND THE BRAKE BOOSTER WENT OUT IN IT THE SAME PROBLEM WITH A PREVIOUS ISSUE WITH RECALL BRAKE PEDAL WENT HARD AND COULD NOT STOP QUICKLY WHILE DRIVING AND WAS TOLD BY DODGE IT DID NOT FALL UNDER RECALL FOR BEING DIFFERENT YEAR AND WOULD COST A LOT OF MONEY TO FIX THEN THE ABS MODULAR VALVE WENT OUT AND LOCKED THE BRAKE WHILE DRIVING THE CAR IS USED TO TRAVEL IN THE CITY DURING MORNING AND EVENING COMMUTES
Additional Notes:
I HAVE 2016 DODGE DART AND THE BRAKE BOOSTER WENT OUT IN IT THE SAME PROBLEM WITH A PREVIOUS ISSUE WITH RECALL BRAKE PEDAL WENT HARD AND COULD NOT STOP QUICKLY WHILE DRIVING AND WAS TOLD BY DODGE IT DID NOT FALL UNDER RECALL FOR BEING DIFFERENT YEAR AND WOULD COST A LOT OF MONEY TO FIX THEN THE ABS MODULAR VALVE WENT OUT AND LOCKED THE BRAKE WHILE DRIVING THE CAR IS USED TO TRAVEL IN THE CITY DURING MORNING AND EVENING COMMUTES
Mfg Campaign: 11268341
Recall Date: Oct 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE AIR BAGS ON THIS CAR FAILED TO DEPLOY FROM A BAD CAR ACCIDENT. MY CAR WAS HIT NEAR THE RIGHT FRONT FROM A PERSON THAT RAN A RED LIGHT. THE FRONT END DAMAGE WAS HORRIBLE TO SAY THE LEAST AS TO WHERE THE INSURANCE ADJUSTER SAID TO ME THAT THE CAR HAS TO BE TOTALED. EXTENSIVE FRAME DAMAGE FROM THIS ACCIDENT AND DRIVER AND PASSENGER AIR BAD NEVER DEPLOYED FOR SOME UNKNOWN REASON. THE CONSUMER OWNS ANOTHER VEHICLE SAME MAKE/MODEL AND QUESTIONS IF THE VEHICLE IS SAFE TO DRIVE DUE TO THE PREVIOUS VEHICLE FAILING. *JS *JS
Corrective Action:
THE AIR BAGS ON THIS CAR FAILED TO DEPLOY FROM A BAD CAR ACCIDENT. MY CAR WAS HIT NEAR THE RIGHT FRONT FROM A PERSON THAT RAN A RED LIGHT. THE FRONT END DAMAGE WAS HORRIBLE TO SAY THE LEAST AS TO WHERE THE INSURANCE ADJUSTER SAID TO ME THAT THE CAR HAS TO BE TOTALED. EXTENSIVE FRAME DAMAGE FROM THIS ACCIDENT AND DRIVER AND PASSENGER AIR BAD NEVER DEPLOYED FOR SOME UNKNOWN REASON. THE CONSUMER OWNS ANOTHER VEHICLE SAME MAKE/MODEL AND QUESTIONS IF THE VEHICLE IS SAFE TO DRIVE DUE TO THE PREVIOUS VEHICLE FAILING. *JS *JS
Additional Notes:
THE AIR BAGS ON THIS CAR FAILED TO DEPLOY FROM A BAD CAR ACCIDENT. MY CAR WAS HIT NEAR THE RIGHT FRONT FROM A PERSON THAT RAN A RED LIGHT. THE FRONT END DAMAGE WAS HORRIBLE TO SAY THE LEAST AS TO WHERE THE INSURANCE ADJUSTER SAID TO ME THAT THE CAR HAS TO BE TOTALED. EXTENSIVE FRAME DAMAGE FROM THIS ACCIDENT AND DRIVER AND PASSENGER AIR BAD NEVER DEPLOYED FOR SOME UNKNOWN REASON. THE CONSUMER OWNS ANOTHER VEHICLE SAME MAKE/MODEL AND QUESTIONS IF THE VEHICLE IS SAFE TO DRIVE DUE TO THE PREVIOUS VEHICLE FAILING. *JS *JS
Mfg Campaign: 11266739
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE AIR BAGS ON THIS CAR FAILED TO DEPLOY FROM A BAD CAR ACCIDENT. MY CAR WAS HIT NEAR THE RIGHT FRONT FROM A PERSON THAT RAN A RED LIGHT. THE FRONT END DAMAGE WAS HORRIBLE TO SAY THE LEAST AS TO WHERE THE INSURANCE ADJUSTER SAID TO ME THAT THE CAR HAS TO BE TOTALED. EXTENSIVE FRAME DAMAGE FROM THIS ACCIDENT AND DRIVER AND PASSENGER AIR BAD NEVER DEPLOYED FOR SOME UNKNOWN REASON. THE CONSUMER OWNS ANOTHER VEHICLE SAME MAKE/MODEL AND QUESTIONS IF THE VEHICLE IS SAFE TO DRIVE DUE TO THE PREVIOUS VEHICLE FAILING. *JS *JS
Corrective Action:
THE AIR BAGS ON THIS CAR FAILED TO DEPLOY FROM A BAD CAR ACCIDENT. MY CAR WAS HIT NEAR THE RIGHT FRONT FROM A PERSON THAT RAN A RED LIGHT. THE FRONT END DAMAGE WAS HORRIBLE TO SAY THE LEAST AS TO WHERE THE INSURANCE ADJUSTER SAID TO ME THAT THE CAR HAS TO BE TOTALED. EXTENSIVE FRAME DAMAGE FROM THIS ACCIDENT AND DRIVER AND PASSENGER AIR BAD NEVER DEPLOYED FOR SOME UNKNOWN REASON. THE CONSUMER OWNS ANOTHER VEHICLE SAME MAKE/MODEL AND QUESTIONS IF THE VEHICLE IS SAFE TO DRIVE DUE TO THE PREVIOUS VEHICLE FAILING. *JS *JS
Additional Notes:
THE AIR BAGS ON THIS CAR FAILED TO DEPLOY FROM A BAD CAR ACCIDENT. MY CAR WAS HIT NEAR THE RIGHT FRONT FROM A PERSON THAT RAN A RED LIGHT. THE FRONT END DAMAGE WAS HORRIBLE TO SAY THE LEAST AS TO WHERE THE INSURANCE ADJUSTER SAID TO ME THAT THE CAR HAS TO BE TOTALED. EXTENSIVE FRAME DAMAGE FROM THIS ACCIDENT AND DRIVER AND PASSENGER AIR BAD NEVER DEPLOYED FOR SOME UNKNOWN REASON. THE CONSUMER OWNS ANOTHER VEHICLE SAME MAKE/MODEL AND QUESTIONS IF THE VEHICLE IS SAFE TO DRIVE DUE TO THE PREVIOUS VEHICLE FAILING. *JS *JS
Mfg Campaign: 11266739
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE BEEN TAUGHT TO CHECK MY OIL CONSISTENTLY. I BOUGHT MY VEHICLE WITH 68,089. CHECKED OIL AND IT WAS FULL. AT 69,089 I CHECKED OIL AND WAS 2 QUARTS LOW!! SO I FILLED IT AND CALLED DEALERSHIP. THEY SAID THEY COULD DO AN OIL CONSUMPTION TEST BUT THAT IT'S NORMAL FOR VEHICLES TO BURN OIL( ABOUT 1 QUART PER 1000 MILES. MY VEHICLE BURNED DOUBLE THAT. I DID SOME RESEARCH ONLINE TO FIND THAT MANY OTHER CONSUMERS WITH THE SAME VEHICLE HAD THE SAME PROBLEM ! DODGE SHOULD HAVE A REMEDY FOR A VERY SERIOUS PROBLEM. SINCE FILLING I HAVE BURNED 1 QUART IN 700 MILES.
Corrective Action:
I HAVE BEEN TAUGHT TO CHECK MY OIL CONSISTENTLY. I BOUGHT MY VEHICLE WITH 68,089. CHECKED OIL AND IT WAS FULL. AT 69,089 I CHECKED OIL AND WAS 2 QUARTS LOW!! SO I FILLED IT AND CALLED DEALERSHIP. THEY SAID THEY COULD DO AN OIL CONSUMPTION TEST BUT THAT IT'S NORMAL FOR VEHICLES TO BURN OIL( ABOUT 1 QUART PER 1000 MILES. MY VEHICLE BURNED DOUBLE THAT. I DID SOME RESEARCH ONLINE TO FIND THAT MANY OTHER CONSUMERS WITH THE SAME VEHICLE HAD THE SAME PROBLEM ! DODGE SHOULD HAVE A REMEDY FOR A VERY SERIOUS PROBLEM. SINCE FILLING I HAVE BURNED 1 QUART IN 700 MILES.
Additional Notes:
I HAVE BEEN TAUGHT TO CHECK MY OIL CONSISTENTLY. I BOUGHT MY VEHICLE WITH 68,089. CHECKED OIL AND IT WAS FULL. AT 69,089 I CHECKED OIL AND WAS 2 QUARTS LOW!! SO I FILLED IT AND CALLED DEALERSHIP. THEY SAID THEY COULD DO AN OIL CONSUMPTION TEST BUT THAT IT'S NORMAL FOR VEHICLES TO BURN OIL( ABOUT 1 QUART PER 1000 MILES. MY VEHICLE BURNED DOUBLE THAT. I DID SOME RESEARCH ONLINE TO FIND THAT MANY OTHER CONSUMERS WITH THE SAME VEHICLE HAD THE SAME PROBLEM ! DODGE SHOULD HAVE A REMEDY FOR A VERY SERIOUS PROBLEM. SINCE FILLING I HAVE BURNED 1 QUART IN 700 MILES.
Mfg Campaign: 11265660
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER TRAIN & SENSORS RELATED ISSUES: I WAS DRIVING ON THE HIGHWAY@ 45MPH IN TRAFFIC & ALL OF A SUDDEN THE SPEED IDLE DOWN TO 13MPH IN TRAFFIC WITHOUT ME PRESSING THE GAS PEDAL, I PLACED MY EMERGENCY FLASHERS ON TO LET CARS BEHIND ME BE AWARE I WAS EXPERIENCING PROBLEMS WITH MY VEHICLE. THE ENGINE SYMBOL ILLUMINATED ON THE DASH PANEL AS WITH A LIGHTENING BOLT SYMBOL, THE VEHICLE DID A SURGE IN SPEED WITHOUT THE GAS PEDAL BEING PRESSED, JERKED & SURGE IN SPEED AGAIN & I HAD TO PRESS THE BRAKES TO SAFELY PULL OUT OF TRAFFIC TO GAIN COMPOSURE OF WHAT WAS HAPPENING WITH THE VEHICLE SUDDEN ERRACTIC BEHAVIOR. NO WARNING BEFORE HAND. I CUT THE VEHICLE OFF FOR SEVERAL MINUTES. IT CRANKED UP & THE ENGINE LIGHT ILLUMINATED STILL BUT THE LIGHTENING BOLT SYMBOL HADN'T. I CALLED TO SEE OF ANY RECALLS & THERE WAS A RECALL FOR THE COMPUTER MODULE SOFTWARE. I WAS GIVEN A CASE NUMBER FOR THE VEHICLE FROM THE RECALL ASSOCIATE TO CALL THE LOCAL DODGE DEALERSHIP & WAS TOLD BY ONE OF THE DODGE SERVICE ASSOCIATES, HIS SHEET DIDN'T CONTAIN THAT RECALL & WASN'T ABLE TO REMEDY THE PROBLEM.
Corrective Action:
POWER TRAIN & SENSORS RELATED ISSUES: I WAS DRIVING ON THE HIGHWAY@ 45MPH IN TRAFFIC & ALL OF A SUDDEN THE SPEED IDLE DOWN TO 13MPH IN TRAFFIC WITHOUT ME PRESSING THE GAS PEDAL, I PLACED MY EMERGENCY FLASHERS ON TO LET CARS BEHIND ME BE AWARE I WAS EXPERIENCING PROBLEMS WITH MY VEHICLE. THE ENGINE SYMBOL ILLUMINATED ON THE DASH PANEL AS WITH A LIGHTENING BOLT SYMBOL, THE VEHICLE DID A SURGE IN SPEED WITHOUT THE GAS PEDAL BEING PRESSED, JERKED & SURGE IN SPEED AGAIN & I HAD TO PRESS THE BRAKES TO SAFELY PULL OUT OF TRAFFIC TO GAIN COMPOSURE OF WHAT WAS HAPPENING WITH THE VEHICLE SUDDEN ERRACTIC BEHAVIOR. NO WARNING BEFORE HAND. I CUT THE VEHICLE OFF FOR SEVERAL MINUTES. IT CRANKED UP & THE ENGINE LIGHT ILLUMINATED STILL BUT THE LIGHTENING BOLT SYMBOL HADN'T. I CALLED TO SEE OF ANY RECALLS & THERE WAS A RECALL FOR THE COMPUTER MODULE SOFTWARE. I WAS GIVEN A CASE NUMBER FOR THE VEHICLE FROM THE RECALL ASSOCIATE TO CALL THE LOCAL DODGE DEALERSHIP & WAS TOLD BY ONE OF THE DODGE SERVICE ASSOCIATES, HIS SHEET DIDN'T CONTAIN THAT RECALL & WASN'T ABLE TO REMEDY THE PROBLEM.
Additional Notes:
POWER TRAIN & SENSORS RELATED ISSUES: I WAS DRIVING ON THE HIGHWAY@ 45MPH IN TRAFFIC & ALL OF A SUDDEN THE SPEED IDLE DOWN TO 13MPH IN TRAFFIC WITHOUT ME PRESSING THE GAS PEDAL, I PLACED MY EMERGENCY FLASHERS ON TO LET CARS BEHIND ME BE AWARE I WAS EXPERIENCING PROBLEMS WITH MY VEHICLE. THE ENGINE SYMBOL ILLUMINATED ON THE DASH PANEL AS WITH A LIGHTENING BOLT SYMBOL, THE VEHICLE DID A SURGE IN SPEED WITHOUT THE GAS PEDAL BEING PRESSED, JERKED & SURGE IN SPEED AGAIN & I HAD TO PRESS THE BRAKES TO SAFELY PULL OUT OF TRAFFIC TO GAIN COMPOSURE OF WHAT WAS HAPPENING WITH THE VEHICLE SUDDEN ERRACTIC BEHAVIOR. NO WARNING BEFORE HAND. I CUT THE VEHICLE OFF FOR SEVERAL MINUTES. IT CRANKED UP & THE ENGINE LIGHT ILLUMINATED STILL BUT THE LIGHTENING BOLT SYMBOL HADN'T. I CALLED TO SEE OF ANY RECALLS & THERE WAS A RECALL FOR THE COMPUTER MODULE SOFTWARE. I WAS GIVEN A CASE NUMBER FOR THE VEHICLE FROM THE RECALL ASSOCIATE TO CALL THE LOCAL DODGE DEALERSHIP & WAS TOLD BY ONE OF THE DODGE SERVICE ASSOCIATES, HIS SHEET DIDN'T CONTAIN THAT RECALL & WASN'T ABLE TO REMEDY THE PROBLEM.
Mfg Campaign: 11258705
Recall Date: Sep 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE MOTORISTS IN THE REAR NOTICED AN UNKNOWN LIQUID POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE DRIVER MANAGED TO PULL OVER AND EXIT THE VEHICLE WITHOUT INJURIES. THE CONTACT MENTIONED THAT DRIVER STATED IT FELT LIKE SOMETHING HAD FELL FROM THE FRONT OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE MOTORISTS IN THE REAR NOTICED AN UNKNOWN LIQUID POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE DRIVER MANAGED TO PULL OVER AND EXIT THE VEHICLE WITHOUT INJURIES. THE CONTACT MENTIONED THAT DRIVER STATED IT FELT LIKE SOMETHING HAD FELL FROM THE FRONT OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE MOTORISTS IN THE REAR NOTICED AN UNKNOWN LIQUID POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE DRIVER MANAGED TO PULL OVER AND EXIT THE VEHICLE WITHOUT INJURIES. THE CONTACT MENTIONED THAT DRIVER STATED IT FELT LIKE SOMETHING HAD FELL FROM THE FRONT OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Mfg Campaign: 11257496
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE MOTORISTS IN THE REAR NOTICED AN UNKNOWN LIQUID POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE DRIVER MANAGED TO PULL OVER AND EXIT THE VEHICLE WITHOUT INJURIES. THE CONTACT MENTIONED THAT DRIVER STATED IT FELT LIKE SOMETHING HAD FELL FROM THE FRONT OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE MOTORISTS IN THE REAR NOTICED AN UNKNOWN LIQUID POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE DRIVER MANAGED TO PULL OVER AND EXIT THE VEHICLE WITHOUT INJURIES. THE CONTACT MENTIONED THAT DRIVER STATED IT FELT LIKE SOMETHING HAD FELL FROM THE FRONT OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE MOTORISTS IN THE REAR NOTICED AN UNKNOWN LIQUID POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE DRIVER MANAGED TO PULL OVER AND EXIT THE VEHICLE WITHOUT INJURIES. THE CONTACT MENTIONED THAT DRIVER STATED IT FELT LIKE SOMETHING HAD FELL FROM THE FRONT OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE AT THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Mfg Campaign: 11257496
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING UP AN INCLINED ROAD, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. RENTON CHRYSLER DODGE JEEP RAM (585 RAINIER AVE S, RENTON, WA 98057, (425) 430-1000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING UP AN INCLINED ROAD, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. RENTON CHRYSLER DODGE JEEP RAM (585 RAINIER AVE S, RENTON, WA 98057, (425) 430-1000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE DRIVING UP AN INCLINED ROAD, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. RENTON CHRYSLER DODGE JEEP RAM (585 RAINIER AVE S, RENTON, WA 98057, (425) 430-1000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11256262
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE VEHICLE IT WILL RANDOMLY HAVE COMPLETE LOSS OF POWER WITHOUT WARNING AND THE BATTERY LIGHT WOULD TURN ON.
Corrective Action:
WHILE DRIVING THE VEHICLE IT WILL RANDOMLY HAVE COMPLETE LOSS OF POWER WITHOUT WARNING AND THE BATTERY LIGHT WOULD TURN ON.
Additional Notes:
WHILE DRIVING THE VEHICLE IT WILL RANDOMLY HAVE COMPLETE LOSS OF POWER WITHOUT WARNING AND THE BATTERY LIGHT WOULD TURN ON.
Mfg Campaign: 11254107
Recall Date: Sep 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE VEHICLE IT WILL RANDOMLY HAVE COMPLETE LOSS OF POWER WITHOUT WARNING AND THE BATTERY LIGHT WOULD TURN ON. THE DODGE DEALER FOUND A CODE U0415 ( ABS PROBLEM) AND SAID BECAUSE OF THAT CODE ENGINE SHUT OFF, $260 TO FIT THAT, BUT THE PROBLEM STILL PERSIST. THIS IS THE 3RD TIME AFTER A FIX THAT THE CAR STILL RANDOMLY SHUTTING OFF IN A NEIGHBORHOOD SPEED 30MPH. THIS IS EXTREMELY DANGEROUS AND I AM IN DISBELIEF NOTHING HAS BEEN DONE ABOUT THIS. ARE WE WAITING FOR SOMEONE TO DIE TO TAKE ACTION ?
Corrective Action:
WHILE DRIVING THE VEHICLE IT WILL RANDOMLY HAVE COMPLETE LOSS OF POWER WITHOUT WARNING AND THE BATTERY LIGHT WOULD TURN ON. THE DODGE DEALER FOUND A CODE U0415 ( ABS PROBLEM) AND SAID BECAUSE OF THAT CODE ENGINE SHUT OFF, $260 TO FIT THAT, BUT THE PROBLEM STILL PERSIST. THIS IS THE 3RD TIME AFTER A FIX THAT THE CAR STILL RANDOMLY SHUTTING OFF IN A NEIGHBORHOOD SPEED 30MPH. THIS IS EXTREMELY DANGEROUS AND I AM IN DISBELIEF NOTHING HAS BEEN DONE ABOUT THIS. ARE WE WAITING FOR SOMEONE TO DIE TO TAKE ACTION ?
Additional Notes:
WHILE DRIVING THE VEHICLE IT WILL RANDOMLY HAVE COMPLETE LOSS OF POWER WITHOUT WARNING AND THE BATTERY LIGHT WOULD TURN ON. THE DODGE DEALER FOUND A CODE U0415 ( ABS PROBLEM) AND SAID BECAUSE OF THAT CODE ENGINE SHUT OFF, $260 TO FIT THAT, BUT THE PROBLEM STILL PERSIST. THIS IS THE 3RD TIME AFTER A FIX THAT THE CAR STILL RANDOMLY SHUTTING OFF IN A NEIGHBORHOOD SPEED 30MPH. THIS IS EXTREMELY DANGEROUS AND I AM IN DISBELIEF NOTHING HAS BEEN DONE ABOUT THIS. ARE WE WAITING FOR SOMEONE TO DIE TO TAKE ACTION ?
Mfg Campaign: 11251980
Recall Date: Aug 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUTEVILLE CHRYSLER DODGE JEEP RAM (3001 N BROADWAY ST, POTEAU, OK 74953) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUTEVILLE CHRYSLER DODGE JEEP RAM (3001 N BROADWAY ST, POTEAU, OK 74953) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUTEVILLE CHRYSLER DODGE JEEP RAM (3001 N BROADWAY ST, POTEAU, OK 74953) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Mfg Campaign: 11246719
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUTEVILLE CHRYSLER DODGE JEEP RAM (3001 N BROADWAY ST, POTEAU, OK 74953) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUTEVILLE CHRYSLER DODGE JEEP RAM (3001 N BROADWAY ST, POTEAU, OK 74953) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STUTEVILLE CHRYSLER DODGE JEEP RAM (3001 N BROADWAY ST, POTEAU, OK 74953) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Mfg Campaign: 11246719
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE CONTACT ATTEMPTED TO PLACE THE GEAR SHIFTER INTO DRIVE; HOWEVER, THE VEHICLE CONTINUED TO REVERSE. THE CONTACT THEN ATTEMPTED TO PLACE THE VEHICLE BACK INTO PARK, BUT THE SHIFTER FAILED TO MOVE. THE CONTACT WAS UNABLE TO DISENGAGE THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO SEEK ASSISTANCE FROM HER FATHER WHO MANUALLY PLACED THE VEHICLE INTO DRIVE, WHICH ALLOWED THE CONTACT TO DRIVE HOME. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE CONTACT ATTEMPTED TO PLACE THE GEAR SHIFTER INTO DRIVE; HOWEVER, THE VEHICLE CONTINUED TO REVERSE. THE CONTACT THEN ATTEMPTED TO PLACE THE VEHICLE BACK INTO PARK, BUT THE SHIFTER FAILED TO MOVE. THE CONTACT WAS UNABLE TO DISENGAGE THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO SEEK ASSISTANCE FROM HER FATHER WHO MANUALLY PLACED THE VEHICLE INTO DRIVE, WHICH ALLOWED THE CONTACT TO DRIVE HOME. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING THE VEHICLE OUT OF THE DRIVEWAY, THE CONTACT ATTEMPTED TO PLACE THE GEAR SHIFTER INTO DRIVE; HOWEVER, THE VEHICLE CONTINUED TO REVERSE. THE CONTACT THEN ATTEMPTED TO PLACE THE VEHICLE BACK INTO PARK, BUT THE SHIFTER FAILED TO MOVE. THE CONTACT WAS UNABLE TO DISENGAGE THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO SEEK ASSISTANCE FROM HER FATHER WHO MANUALLY PLACED THE VEHICLE INTO DRIVE, WHICH ALLOWED THE CONTACT TO DRIVE HOME. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11245339
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A RECALL ON MY CURRENT DODGE DART MY VEHICLE HAS BEEN OUT OF SERVICE SINCE AUGUST 8TH 2019. I'VE TRIED CALLING YOUR COMPANY FOR WEEKS NOW I WAS ABLE TO TOW MY VEHICLE TO A DODGE DEALER SHIP TO CONFIRM THAT THE PROBLEM IS BASED ON THE RECALL. THERE IS STILL NO SOLUTION TO THE ISSUE AND NEED TO BE ABLE TO GET TO AND FROM WORK. I SHOULDN'T HAVE TO PAY FOR A RENTAL WHEN THE ISSUE IS NOT ON MY FAULT ITS ON YOURS . NO ONE CAN OFFER ME ANYTHING AND THE CUSTOMER SERVICE IS HORRIBLE NO ONE HAS HELPED ME FIGURE OUT THIS ISSUE. ALL I WAMT IS A RENTAL FOR THE TIME THAT IT TAKES GOR THE DEALER TO HAVE ORDERED THE PEICE UNTIL MY CAR CAN BE FIXED . I HAVE BEEN NOTHING BUT UNDERSTANDING AND COOPERATIVE TO THE WHOLE SITUATION BUT I'M TRULY AT MY WITS END.
Corrective Action:
THERE IS A RECALL ON MY CURRENT DODGE DART MY VEHICLE HAS BEEN OUT OF SERVICE SINCE AUGUST 8TH 2019. I'VE TRIED CALLING YOUR COMPANY FOR WEEKS NOW I WAS ABLE TO TOW MY VEHICLE TO A DODGE DEALER SHIP TO CONFIRM THAT THE PROBLEM IS BASED ON THE RECALL. THERE IS STILL NO SOLUTION TO THE ISSUE AND NEED TO BE ABLE TO GET TO AND FROM WORK. I SHOULDN'T HAVE TO PAY FOR A RENTAL WHEN THE ISSUE IS NOT ON MY FAULT ITS ON YOURS . NO ONE CAN OFFER ME ANYTHING AND THE CUSTOMER SERVICE IS HORRIBLE NO ONE HAS HELPED ME FIGURE OUT THIS ISSUE. ALL I WAMT IS A RENTAL FOR THE TIME THAT IT TAKES GOR THE DEALER TO HAVE ORDERED THE PEICE UNTIL MY CAR CAN BE FIXED . I HAVE BEEN NOTHING BUT UNDERSTANDING AND COOPERATIVE TO THE WHOLE SITUATION BUT I'M TRULY AT MY WITS END.
Additional Notes:
THERE IS A RECALL ON MY CURRENT DODGE DART MY VEHICLE HAS BEEN OUT OF SERVICE SINCE AUGUST 8TH 2019. I'VE TRIED CALLING YOUR COMPANY FOR WEEKS NOW I WAS ABLE TO TOW MY VEHICLE TO A DODGE DEALER SHIP TO CONFIRM THAT THE PROBLEM IS BASED ON THE RECALL. THERE IS STILL NO SOLUTION TO THE ISSUE AND NEED TO BE ABLE TO GET TO AND FROM WORK. I SHOULDN'T HAVE TO PAY FOR A RENTAL WHEN THE ISSUE IS NOT ON MY FAULT ITS ON YOURS . NO ONE CAN OFFER ME ANYTHING AND THE CUSTOMER SERVICE IS HORRIBLE NO ONE HAS HELPED ME FIGURE OUT THIS ISSUE. ALL I WAMT IS A RENTAL FOR THE TIME THAT IT TAKES GOR THE DEALER TO HAVE ORDERED THE PEICE UNTIL MY CAR CAN BE FIXED . I HAVE BEEN NOTHING BUT UNDERSTANDING AND COOPERATIVE TO THE WHOLE SITUATION BUT I'M TRULY AT MY WITS END.
Mfg Campaign: 11245353
Recall Date: Aug 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 DODGE DART HAS BEEN SITTING AT A LOCAL DEALERSHIP SINCE VERY BEGINNING OF JUNE 2019- DUE TO V34 NHTSA 19V293 TRANSMISSION SHIFT CABLE BUSHING RECALL! A VERY SCARY SITUATION DIRECTLY RELATED TO RECALL ACTUALLY HAPPENED TO ME WHILE I WAS IN VEHICLE ON MAY 31ST. I STILL HAVE NOT EVEN RECEIVED A 'RECALL NOTICE' FROM CHRYSLER NOR ANY PHONE OR EMAIL COMMUNICATION UNLESS I INITIATED IT. I HAD TO BEG THE LOCAL DEALERSHIP (WHOM I BOUGHT CAR FROM 1 YR AGO) TO GET ME INTO A LOANER OR RENTAL VEHICLE! IM STILL IN IT ! AND NO EXPLANATION FROM ANYONE !! I SHARE A VEHICLE WITH MY 18 YR OLD DAUGHTER & LEGALLY I DON'T BELIEVE SHE IS TO BE DRIVING THIS RENTAL (DUE TO HER AGE). I NEED ANSWERS PLEAE ! GETTING MY VEHICLE BACK 'SAFELY REPAIRED' OR GETTING ME INTO ANOTHER VEHICLE AT CHRYSLER'S EXPENSE NEEDS TO HAPPEN ASAP - TO AVOID ME CONTACTING AN ATTORNEY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
MY 2016 DODGE DART HAS BEEN SITTING AT A LOCAL DEALERSHIP SINCE VERY BEGINNING OF JUNE 2019- DUE TO V34 NHTSA 19V293 TRANSMISSION SHIFT CABLE BUSHING RECALL! A VERY SCARY SITUATION DIRECTLY RELATED TO RECALL ACTUALLY HAPPENED TO ME WHILE I WAS IN VEHICLE ON MAY 31ST. I STILL HAVE NOT EVEN RECEIVED A 'RECALL NOTICE' FROM CHRYSLER NOR ANY PHONE OR EMAIL COMMUNICATION UNLESS I INITIATED IT. I HAD TO BEG THE LOCAL DEALERSHIP (WHOM I BOUGHT CAR FROM 1 YR AGO) TO GET ME INTO A LOANER OR RENTAL VEHICLE! IM STILL IN IT ! AND NO EXPLANATION FROM ANYONE !! I SHARE A VEHICLE WITH MY 18 YR OLD DAUGHTER & LEGALLY I DON'T BELIEVE SHE IS TO BE DRIVING THIS RENTAL (DUE TO HER AGE). I NEED ANSWERS PLEAE ! GETTING MY VEHICLE BACK 'SAFELY REPAIRED' OR GETTING ME INTO ANOTHER VEHICLE AT CHRYSLER'S EXPENSE NEEDS TO HAPPEN ASAP - TO AVOID ME CONTACTING AN ATTORNEY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
MY 2016 DODGE DART HAS BEEN SITTING AT A LOCAL DEALERSHIP SINCE VERY BEGINNING OF JUNE 2019- DUE TO V34 NHTSA 19V293 TRANSMISSION SHIFT CABLE BUSHING RECALL! A VERY SCARY SITUATION DIRECTLY RELATED TO RECALL ACTUALLY HAPPENED TO ME WHILE I WAS IN VEHICLE ON MAY 31ST. I STILL HAVE NOT EVEN RECEIVED A 'RECALL NOTICE' FROM CHRYSLER NOR ANY PHONE OR EMAIL COMMUNICATION UNLESS I INITIATED IT. I HAD TO BEG THE LOCAL DEALERSHIP (WHOM I BOUGHT CAR FROM 1 YR AGO) TO GET ME INTO A LOANER OR RENTAL VEHICLE! IM STILL IN IT ! AND NO EXPLANATION FROM ANYONE !! I SHARE A VEHICLE WITH MY 18 YR OLD DAUGHTER & LEGALLY I DON'T BELIEVE SHE IS TO BE DRIVING THIS RENTAL (DUE TO HER AGE). I NEED ANSWERS PLEAE ! GETTING MY VEHICLE BACK 'SAFELY REPAIRED' OR GETTING ME INTO ANOTHER VEHICLE AT CHRYSLER'S EXPENSE NEEDS TO HAPPEN ASAP - TO AVOID ME CONTACTING AN ATTORNEY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11244618
Recall Date: Aug 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE PULLING INTO A PARKING SPACE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE INTO PARK. THE CONTACT ALSO STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO KEEP THE VEHICLE FROM MOVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE PULLING INTO A PARKING SPACE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE INTO PARK. THE CONTACT ALSO STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO KEEP THE VEHICLE FROM MOVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE PULLING INTO A PARKING SPACE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE INTO PARK. THE CONTACT ALSO STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO KEEP THE VEHICLE FROM MOVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11243839
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
PUT MY CAR INTO REVERSE AS I WAS BACKING OUT BRAKES FELT STIFF AND HARD TOOK TIME TO SLOW DOWN. I HAD TO USE THE HAND BRAKE TO STOP THE CAR. I HAVE NOT DRIVEN MY CAR SINCE I HAVE BEEN AWAY FOR WORK. I SEE A FEW OTHER PEOPLE HAVE HAD THIS SAME PROBLEM
Corrective Action:
PUT MY CAR INTO REVERSE AS I WAS BACKING OUT BRAKES FELT STIFF AND HARD TOOK TIME TO SLOW DOWN. I HAD TO USE THE HAND BRAKE TO STOP THE CAR. I HAVE NOT DRIVEN MY CAR SINCE I HAVE BEEN AWAY FOR WORK. I SEE A FEW OTHER PEOPLE HAVE HAD THIS SAME PROBLEM
Additional Notes:
PUT MY CAR INTO REVERSE AS I WAS BACKING OUT BRAKES FELT STIFF AND HARD TOOK TIME TO SLOW DOWN. I HAD TO USE THE HAND BRAKE TO STOP THE CAR. I HAVE NOT DRIVEN MY CAR SINCE I HAVE BEEN AWAY FOR WORK. I SEE A FEW OTHER PEOPLE HAVE HAD THIS SAME PROBLEM
Mfg Campaign: 11242449
Recall Date: Aug 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING OUT OF A PARKING LOT AT 5 MPH, THE TRANSMISSION SHIFT CABLE BUSHING DETACHED FROM THE VEHICLE. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE AND PREVENT IT FROM CRASHING INTO A WALL. PRIOR TO THE FAILURE, THE VEHICLE WAS TOWED TO DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, 727-321-0500) FOR AN ELECTRICAL FAILURE. WHILE AT THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE CONTACT WAS NOT NOTIFIED. THE PARTS WERE CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,950.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING OUT OF A PARKING LOT AT 5 MPH, THE TRANSMISSION SHIFT CABLE BUSHING DETACHED FROM THE VEHICLE. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE AND PREVENT IT FROM CRASHING INTO A WALL. PRIOR TO THE FAILURE, THE VEHICLE WAS TOWED TO DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, 727-321-0500) FOR AN ELECTRICAL FAILURE. WHILE AT THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE CONTACT WAS NOT NOTIFIED. THE PARTS WERE CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,950.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE DART. WHILE REVERSING OUT OF A PARKING LOT AT 5 MPH, THE TRANSMISSION SHIFT CABLE BUSHING DETACHED FROM THE VEHICLE. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE AND PREVENT IT FROM CRASHING INTO A WALL. PRIOR TO THE FAILURE, THE VEHICLE WAS TOWED TO DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, 727-321-0500) FOR AN ELECTRICAL FAILURE. WHILE AT THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN); HOWEVER, THE CONTACT WAS NOT NOTIFIED. THE PARTS WERE CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,950.
Mfg Campaign: 11241040
Recall Date: Aug 1, 2019
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