Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Corrective Action:
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Additional Notes:
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Mfg Campaign: 11383209
Recall Date: Dec 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Corrective Action:
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Additional Notes:
THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.
Mfg Campaign: 11383209
Recall Date: Dec 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.
Corrective Action:
THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.
Additional Notes:
THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.
Mfg Campaign: 11382884
Recall Date: Dec 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.
Corrective Action:
POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.
Additional Notes:
POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.
Mfg Campaign: 11382791
Recall Date: Dec 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN
Corrective Action:
TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN
Additional Notes:
TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN
Mfg Campaign: 11378395
Recall Date: Dec 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN
Corrective Action:
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN
Additional Notes:
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN
Mfg Campaign: 11377715
Recall Date: Dec 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?
Corrective Action:
ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?
Additional Notes:
ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?
Mfg Campaign: 11377495
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.
Corrective Action:
TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.
Additional Notes:
TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.
Mfg Campaign: 11377048
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.
Corrective Action:
WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.
Additional Notes:
WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.
Mfg Campaign: 11376831
Recall Date: Nov 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Corrective Action:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Additional Notes:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Mfg Campaign: 11376255
Recall Date: Nov 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Corrective Action:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Additional Notes:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Mfg Campaign: 11376255
Recall Date: Nov 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Corrective Action:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Additional Notes:
WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.
Mfg Campaign: 11376255
Recall Date: Nov 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR SLIDING DOORS GET STUCK ON THE LOCK POSITION AND CAN'T BE OPENED (DEFECTIVE ACTUATOR). THE DEALER WILL NOT REPLACE IT. IF REAR-END CRASH OR FIRE POSSIBLE DEATH MAY OCCUR.
Corrective Action:
REAR SLIDING DOORS GET STUCK ON THE LOCK POSITION AND CAN'T BE OPENED (DEFECTIVE ACTUATOR). THE DEALER WILL NOT REPLACE IT. IF REAR-END CRASH OR FIRE POSSIBLE DEATH MAY OCCUR.
Additional Notes:
REAR SLIDING DOORS GET STUCK ON THE LOCK POSITION AND CAN'T BE OPENED (DEFECTIVE ACTUATOR). THE DEALER WILL NOT REPLACE IT. IF REAR-END CRASH OR FIRE POSSIBLE DEATH MAY OCCUR.
Mfg Campaign: 11376116
Recall Date: Nov 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO KELLY CHRYSLER JEEP DODGE LOCATED AT 78 ZENTS BOULEVARD, BROOKVILLE, PA 15825, (814)- 352-4129, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HYDRAULIC PUMP AND TORQUE CONVERTER CAUSED A LOSS OF PRESSURE IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V462000 (POWER TRAIN). THE FAILURE MILEAGE WAS 52,000.*LN*DT THE CONSUMER STATED HE HAD TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO KELLY CHRYSLER JEEP DODGE LOCATED AT 78 ZENTS BOULEVARD, BROOKVILLE, PA 15825, (814)- 352-4129, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HYDRAULIC PUMP AND TORQUE CONVERTER CAUSED A LOSS OF PRESSURE IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V462000 (POWER TRAIN). THE FAILURE MILEAGE WAS 52,000.*LN*DT THE CONSUMER STATED HE HAD TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO KELLY CHRYSLER JEEP DODGE LOCATED AT 78 ZENTS BOULEVARD, BROOKVILLE, PA 15825, (814)- 352-4129, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HYDRAULIC PUMP AND TORQUE CONVERTER CAUSED A LOSS OF PRESSURE IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V462000 (POWER TRAIN). THE FAILURE MILEAGE WAS 52,000.*LN*DT THE CONSUMER STATED HE HAD TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR*JB
Mfg Campaign: 11376183
Recall Date: Nov 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION BEGAN MAKING WHINING NOISES AROUND 52000 MILES TOOK TO GARAGE SAYS IT'S NORMAL AT 56000 IT WAS GETTING WORSE WHINING.. THEN AT 79000 THE TRANSMISSION STOPPED COMPLETELY
Corrective Action:
THE TRANSMISSION BEGAN MAKING WHINING NOISES AROUND 52000 MILES TOOK TO GARAGE SAYS IT'S NORMAL AT 56000 IT WAS GETTING WORSE WHINING.. THEN AT 79000 THE TRANSMISSION STOPPED COMPLETELY
Additional Notes:
THE TRANSMISSION BEGAN MAKING WHINING NOISES AROUND 52000 MILES TOOK TO GARAGE SAYS IT'S NORMAL AT 56000 IT WAS GETTING WORSE WHINING.. THEN AT 79000 THE TRANSMISSION STOPPED COMPLETELY
Mfg Campaign: 11375461
Recall Date: Nov 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION PUMP HAS FAILED WHILE DRIVING AND NOW THE TRANSMISSION WILL NOT SHIFT SMOOTHLY IT JERKS AND SOMETIMES WON'T SHIFT AT ALL MAKING THE RPM'S GO VERY HIGH BEFORE IT SHIFT WITH A HARD JERK. MAKES A WHINING NOISE AND IS UNSTABLE.
Corrective Action:
THE TRANSMISSION PUMP HAS FAILED WHILE DRIVING AND NOW THE TRANSMISSION WILL NOT SHIFT SMOOTHLY IT JERKS AND SOMETIMES WON'T SHIFT AT ALL MAKING THE RPM'S GO VERY HIGH BEFORE IT SHIFT WITH A HARD JERK. MAKES A WHINING NOISE AND IS UNSTABLE.
Additional Notes:
THE TRANSMISSION PUMP HAS FAILED WHILE DRIVING AND NOW THE TRANSMISSION WILL NOT SHIFT SMOOTHLY IT JERKS AND SOMETIMES WON'T SHIFT AT ALL MAKING THE RPM'S GO VERY HIGH BEFORE IT SHIFT WITH A HARD JERK. MAKES A WHINING NOISE AND IS UNSTABLE.
Mfg Campaign: 11374771
Recall Date: Nov 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY TO HAVE THE COMPUTER WAS RESET HOWEVER, THE GEAR SHIFTED INTO FIRST GEAR THEN BACK INTO NEUTRAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY TO HAVE THE COMPUTER WAS RESET HOWEVER, THE GEAR SHIFTED INTO FIRST GEAR THEN BACK INTO NEUTRAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY TO HAVE THE COMPUTER WAS RESET HOWEVER, THE GEAR SHIFTED INTO FIRST GEAR THEN BACK INTO NEUTRAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Mfg Campaign: 11374532
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOTH POWER SLIDING DOORS HAVE A VERY LOUD & ANNOYING BUZZ WHEN OPENING USING THE KEY FOB AS WELL AS WHEN THE VEHICLE REACHES A CERTAIN SPEED WHERE THE DOOR LOCKS AUTOMATICALLY LOCK.THE DIAGNOSIS IS DEFECTIVE POWER LOCK ACTUATORS. THE REPAIR IS VERY EXPENSIVE AND IF NOT REPAIRED, WILL CAUSE THE POWER DOORS TO FREEZE IN A LOCKED POSITION CREATING A SERIOUS SAFETY ISSUE. A RECALL IS NEEDED IMMEDIATELY AS MOST IF NOT ALL OF THE DODGE GRAND CARAVANS IN THE 2015 THROUGH 2017 WILL EXPERIENCE THIS ISSUE.
Corrective Action:
BOTH POWER SLIDING DOORS HAVE A VERY LOUD & ANNOYING BUZZ WHEN OPENING USING THE KEY FOB AS WELL AS WHEN THE VEHICLE REACHES A CERTAIN SPEED WHERE THE DOOR LOCKS AUTOMATICALLY LOCK.THE DIAGNOSIS IS DEFECTIVE POWER LOCK ACTUATORS. THE REPAIR IS VERY EXPENSIVE AND IF NOT REPAIRED, WILL CAUSE THE POWER DOORS TO FREEZE IN A LOCKED POSITION CREATING A SERIOUS SAFETY ISSUE. A RECALL IS NEEDED IMMEDIATELY AS MOST IF NOT ALL OF THE DODGE GRAND CARAVANS IN THE 2015 THROUGH 2017 WILL EXPERIENCE THIS ISSUE.
Additional Notes:
BOTH POWER SLIDING DOORS HAVE A VERY LOUD & ANNOYING BUZZ WHEN OPENING USING THE KEY FOB AS WELL AS WHEN THE VEHICLE REACHES A CERTAIN SPEED WHERE THE DOOR LOCKS AUTOMATICALLY LOCK.THE DIAGNOSIS IS DEFECTIVE POWER LOCK ACTUATORS. THE REPAIR IS VERY EXPENSIVE AND IF NOT REPAIRED, WILL CAUSE THE POWER DOORS TO FREEZE IN A LOCKED POSITION CREATING A SERIOUS SAFETY ISSUE. A RECALL IS NEEDED IMMEDIATELY AS MOST IF NOT ALL OF THE DODGE GRAND CARAVANS IN THE 2015 THROUGH 2017 WILL EXPERIENCE THIS ISSUE.
Mfg Campaign: 11374565
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Corrective Action:
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Additional Notes:
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Mfg Campaign: 11373653
Recall Date: Nov 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Corrective Action:
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Additional Notes:
THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY
Mfg Campaign: 11373653
Recall Date: Nov 8, 2020
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