Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLATCH OR OPEN AS DESIGNED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THE ACTUATOR FAILED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. THE DEALER EXPLAINED THE PASSENGER SIDE WOULD FAIL SOON. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLATCH OR OPEN AS DESIGNED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THE ACTUATOR FAILED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. THE DEALER EXPLAINED THE PASSENGER SIDE WOULD FAIL SOON. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLATCH OR OPEN AS DESIGNED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THE ACTUATOR FAILED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. THE DEALER EXPLAINED THE PASSENGER SIDE WOULD FAIL SOON. *JS
Mfg Campaign: 11397501
Recall Date: Feb 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Corrective Action:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Additional Notes:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Mfg Campaign: 11396730
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Corrective Action:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Additional Notes:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Mfg Campaign: 11396730
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Corrective Action:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Additional Notes:
MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN
Mfg Campaign: 11396730
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Corrective Action:
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Additional Notes:
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Mfg Campaign: 11396534
Recall Date: Feb 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Corrective Action:
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Additional Notes:
I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP
Mfg Campaign: 11396534
Recall Date: Feb 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS IN MOTION GOING DOWN ROAD WOULD REV REAL HIGH LIKE IT WAS A NEUTRAL EVERY ONCE IN AWHILE TO THE POINT WHERE IT DOESN'T WANT TO MOVE
Corrective Action:
VEHICLE WAS IN MOTION GOING DOWN ROAD WOULD REV REAL HIGH LIKE IT WAS A NEUTRAL EVERY ONCE IN AWHILE TO THE POINT WHERE IT DOESN'T WANT TO MOVE
Additional Notes:
VEHICLE WAS IN MOTION GOING DOWN ROAD WOULD REV REAL HIGH LIKE IT WAS A NEUTRAL EVERY ONCE IN AWHILE TO THE POINT WHERE IT DOESN'T WANT TO MOVE
Mfg Campaign: 11396100
Recall Date: Feb 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LEFT PASSENGER SLIDING DOOR WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS IS A MAJOR SAFETY ISSUE FOR PASSENGERS IN MIDDLE AND REAR SEATS. IT WAS REPAIRED ONCE BY A SHOP. RIGHT SIDE PASSENGER SLIDING DOOR IS MAKING A BUZZING NOISE, SIGNALING THAT IT MAY GO NEXT.
Corrective Action:
THE LEFT PASSENGER SLIDING DOOR WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS IS A MAJOR SAFETY ISSUE FOR PASSENGERS IN MIDDLE AND REAR SEATS. IT WAS REPAIRED ONCE BY A SHOP. RIGHT SIDE PASSENGER SLIDING DOOR IS MAKING A BUZZING NOISE, SIGNALING THAT IT MAY GO NEXT.
Additional Notes:
THE LEFT PASSENGER SLIDING DOOR WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS IS A MAJOR SAFETY ISSUE FOR PASSENGERS IN MIDDLE AND REAR SEATS. IT WAS REPAIRED ONCE BY A SHOP. RIGHT SIDE PASSENGER SLIDING DOOR IS MAKING A BUZZING NOISE, SIGNALING THAT IT MAY GO NEXT.
Mfg Campaign: 11395594
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SLIDING DOOR LOCKS ARE FAILING. MAKE VERY LOUD BUZZING NOISE WHEN ACTIVATED. SOUNDS LIKE A WRONG ANSWER BUZZER... AND IT IS LOUD ENOUGH TO STARTLE PASSENGERS. ONE SIDE SEEMS TO NOT UNLOCK ON FIRST TRY. THIS HAPPENS ANYTIME LOCKS ARE ACTIVATED TO LOCK OR UNLOCK, BOTH WHILE MOVING AND WHILE STATIONARY.
Corrective Action:
PASSENGER SLIDING DOOR LOCKS ARE FAILING. MAKE VERY LOUD BUZZING NOISE WHEN ACTIVATED. SOUNDS LIKE A WRONG ANSWER BUZZER... AND IT IS LOUD ENOUGH TO STARTLE PASSENGERS. ONE SIDE SEEMS TO NOT UNLOCK ON FIRST TRY. THIS HAPPENS ANYTIME LOCKS ARE ACTIVATED TO LOCK OR UNLOCK, BOTH WHILE MOVING AND WHILE STATIONARY.
Additional Notes:
PASSENGER SLIDING DOOR LOCKS ARE FAILING. MAKE VERY LOUD BUZZING NOISE WHEN ACTIVATED. SOUNDS LIKE A WRONG ANSWER BUZZER... AND IT IS LOUD ENOUGH TO STARTLE PASSENGERS. ONE SIDE SEEMS TO NOT UNLOCK ON FIRST TRY. THIS HAPPENS ANYTIME LOCKS ARE ACTIVATED TO LOCK OR UNLOCK, BOTH WHILE MOVING AND WHILE STATIONARY.
Mfg Campaign: 11394909
Recall Date: Feb 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Corrective Action:
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Additional Notes:
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Mfg Campaign: 11394469
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Corrective Action:
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Additional Notes:
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Mfg Campaign: 11394469
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WENT WHILE DRIVING ON A SECONDARY ROAD IN MAINE AROUND 30 MPH GOING STRAIGHT WITH 107,392 MILES.
Corrective Action:
TRANSMISSION WENT WHILE DRIVING ON A SECONDARY ROAD IN MAINE AROUND 30 MPH GOING STRAIGHT WITH 107,392 MILES.
Additional Notes:
TRANSMISSION WENT WHILE DRIVING ON A SECONDARY ROAD IN MAINE AROUND 30 MPH GOING STRAIGHT WITH 107,392 MILES.
Mfg Campaign: 11390992
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Corrective Action:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Additional Notes:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Mfg Campaign: 11390438
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Corrective Action:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Additional Notes:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Mfg Campaign: 11390438
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Corrective Action:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Additional Notes:
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Mfg Campaign: 11390438
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT STATED THAT THE REMOTE START FAILED TO OPERATE AND THAT THE BRAKE LIGHTS INADVERTENTLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088) WHERE SHE WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED HER NHTSA FOR ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT STATED THAT THE REMOTE START FAILED TO OPERATE AND THAT THE BRAKE LIGHTS INADVERTENTLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088) WHERE SHE WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED HER NHTSA FOR ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT STATED THAT THE REMOTE START FAILED TO OPERATE AND THAT THE BRAKE LIGHTS INADVERTENTLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088) WHERE SHE WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED HER NHTSA FOR ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Mfg Campaign: 11390503
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS COMING OFF THE INTERSTATE I20 AT THE DOUGLASVILLE/ HWY 5 EXIT WHEN ALL OF A SUDDEN MY VAN WILL NOT GO IN DRIVE IT WOULD NOT PULL FORWARD IN DRIVE SO I THREW MY HAZZERS ON AND HAD TO PUSH IT OFF THE EXIT AND DOWN THE ROAD INTO A GAS STATION AND GET A TOW TRUCK IT GET IT. IT'S IN A SHOP NOW AND THEY SAID THE TRANSMISSION WENT OUT AND IT ONLY HAS 67,000 MILES ON IT SO THEY ARE HAVING TO REBUILD THE TRANSMISSION I THINK ANYWAY I AM HAVING TO HAVE THE TRANSMISSION REPAIRED.
Corrective Action:
I WAS COMING OFF THE INTERSTATE I20 AT THE DOUGLASVILLE/ HWY 5 EXIT WHEN ALL OF A SUDDEN MY VAN WILL NOT GO IN DRIVE IT WOULD NOT PULL FORWARD IN DRIVE SO I THREW MY HAZZERS ON AND HAD TO PUSH IT OFF THE EXIT AND DOWN THE ROAD INTO A GAS STATION AND GET A TOW TRUCK IT GET IT. IT'S IN A SHOP NOW AND THEY SAID THE TRANSMISSION WENT OUT AND IT ONLY HAS 67,000 MILES ON IT SO THEY ARE HAVING TO REBUILD THE TRANSMISSION I THINK ANYWAY I AM HAVING TO HAVE THE TRANSMISSION REPAIRED.
Additional Notes:
I WAS COMING OFF THE INTERSTATE I20 AT THE DOUGLASVILLE/ HWY 5 EXIT WHEN ALL OF A SUDDEN MY VAN WILL NOT GO IN DRIVE IT WOULD NOT PULL FORWARD IN DRIVE SO I THREW MY HAZZERS ON AND HAD TO PUSH IT OFF THE EXIT AND DOWN THE ROAD INTO A GAS STATION AND GET A TOW TRUCK IT GET IT. IT'S IN A SHOP NOW AND THEY SAID THE TRANSMISSION WENT OUT AND IT ONLY HAS 67,000 MILES ON IT SO THEY ARE HAVING TO REBUILD THE TRANSMISSION I THINK ANYWAY I AM HAVING TO HAVE THE TRANSMISSION REPAIRED.
Mfg Campaign: 11389428
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR 2016 TOWN & COUNTRY HAS A PROBLEM WITH THE DOOR ACTUATORS. I GET A BUZZING WHEN I UNLOCK THE DOORS IN THE PASSENGER SLIDING DOOR. I HAVE SEARCHED ON LINE AND THIS IS COMMON DEFECT IN THIS MODEL VEHICLE AND IT SEEM LIKE THE ISSUE IS KNOWN TO CHRYSLER AND REPORTED TO NHTSA.
Corrective Action:
OUR 2016 TOWN & COUNTRY HAS A PROBLEM WITH THE DOOR ACTUATORS. I GET A BUZZING WHEN I UNLOCK THE DOORS IN THE PASSENGER SLIDING DOOR. I HAVE SEARCHED ON LINE AND THIS IS COMMON DEFECT IN THIS MODEL VEHICLE AND IT SEEM LIKE THE ISSUE IS KNOWN TO CHRYSLER AND REPORTED TO NHTSA.
Additional Notes:
OUR 2016 TOWN & COUNTRY HAS A PROBLEM WITH THE DOOR ACTUATORS. I GET A BUZZING WHEN I UNLOCK THE DOORS IN THE PASSENGER SLIDING DOOR. I HAVE SEARCHED ON LINE AND THIS IS COMMON DEFECT IN THIS MODEL VEHICLE AND IT SEEM LIKE THE ISSUE IS KNOWN TO CHRYSLER AND REPORTED TO NHTSA.
Mfg Campaign: 11389451
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Corrective Action:
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Additional Notes:
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Mfg Campaign: 11389269
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Corrective Action:
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Additional Notes:
BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION
Mfg Campaign: 11389269
Recall Date: Jan 21, 2021
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Valencia, CA • 36 yrs
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