Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE STATIONARY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND MOVED TO A PARKING LOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALT MASSEY CHRYSLER DODGE JEEP RAM COLUMBIA (1470 HWY 98 E, COLUMBIA, MS 39429, (601) 633-0188) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE STATIONARY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND MOVED TO A PARKING LOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALT MASSEY CHRYSLER DODGE JEEP RAM COLUMBIA (1470 HWY 98 E, COLUMBIA, MS 39429, (601) 633-0188) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE STATIONARY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND MOVED TO A PARKING LOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALT MASSEY CHRYSLER DODGE JEEP RAM COLUMBIA (1470 HWY 98 E, COLUMBIA, MS 39429, (601) 633-0188) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Mfg Campaign: 11405656
Recall Date: Mar 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SLIDING DOOR ON THE DRIVER'S SIDE OF THE VEHICLE SUDDENLY BECAME INOPERABLE FOR NO REASON. IT DOES NOT OPEN, CLOSE, LOCK, OR UNLOCK. IT WOULD TRAP A PERSON IN THE VEHICLE IF THE WAS A NEED TO ESCAPE FROM THAT SIDE.
Corrective Action:
THE SLIDING DOOR ON THE DRIVER'S SIDE OF THE VEHICLE SUDDENLY BECAME INOPERABLE FOR NO REASON. IT DOES NOT OPEN, CLOSE, LOCK, OR UNLOCK. IT WOULD TRAP A PERSON IN THE VEHICLE IF THE WAS A NEED TO ESCAPE FROM THAT SIDE.
Additional Notes:
THE SLIDING DOOR ON THE DRIVER'S SIDE OF THE VEHICLE SUDDENLY BECAME INOPERABLE FOR NO REASON. IT DOES NOT OPEN, CLOSE, LOCK, OR UNLOCK. IT WOULD TRAP A PERSON IN THE VEHICLE IF THE WAS A NEED TO ESCAPE FROM THAT SIDE.
Mfg Campaign: 11405476
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN A LOCKED POSITION. IT WILL NOT UNLOCK WITH THE FOB OR MANUALLY. I HAVE BEEN LIVING WITH THIS HAZARDOUS SITUATION FOR THREE YEARS, ONE YEAR AFTER PURCHASING THE VEHICLE AND THE VEHICLE WAS ONLY TWO YEARS OLD WHEN IT MALFUNCTIONED. I WENT TO A STORE, GETTING OUT OF THE VEHICLE THE DOOR WORKED, AND UPON RETURNING TO THE VEHICLE THE DOOR WOULDN'T BUDGE. AT THE TIME I CALLED MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO FIX AND THEY WOULDN'T QUOTE ME A PRICE SO I NEVER TOOK IT IN. UPON SOME QUICK RESEARCH ONLINE RECENTLY I REALIZED THIS ISN'T AN ISOLATED OCCURRENCE. APPARENTLY MANY DODGE CARAVAN OWNERS HAVE HAD, SPECIFICALLY THE LEFT DOOR, GET STUCK IN THE LOCKED POSITION PERMANENTLY. THIS IS A MAJOR SAFETY ISSUE.
Corrective Action:
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN A LOCKED POSITION. IT WILL NOT UNLOCK WITH THE FOB OR MANUALLY. I HAVE BEEN LIVING WITH THIS HAZARDOUS SITUATION FOR THREE YEARS, ONE YEAR AFTER PURCHASING THE VEHICLE AND THE VEHICLE WAS ONLY TWO YEARS OLD WHEN IT MALFUNCTIONED. I WENT TO A STORE, GETTING OUT OF THE VEHICLE THE DOOR WORKED, AND UPON RETURNING TO THE VEHICLE THE DOOR WOULDN'T BUDGE. AT THE TIME I CALLED MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO FIX AND THEY WOULDN'T QUOTE ME A PRICE SO I NEVER TOOK IT IN. UPON SOME QUICK RESEARCH ONLINE RECENTLY I REALIZED THIS ISN'T AN ISOLATED OCCURRENCE. APPARENTLY MANY DODGE CARAVAN OWNERS HAVE HAD, SPECIFICALLY THE LEFT DOOR, GET STUCK IN THE LOCKED POSITION PERMANENTLY. THIS IS A MAJOR SAFETY ISSUE.
Additional Notes:
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN A LOCKED POSITION. IT WILL NOT UNLOCK WITH THE FOB OR MANUALLY. I HAVE BEEN LIVING WITH THIS HAZARDOUS SITUATION FOR THREE YEARS, ONE YEAR AFTER PURCHASING THE VEHICLE AND THE VEHICLE WAS ONLY TWO YEARS OLD WHEN IT MALFUNCTIONED. I WENT TO A STORE, GETTING OUT OF THE VEHICLE THE DOOR WORKED, AND UPON RETURNING TO THE VEHICLE THE DOOR WOULDN'T BUDGE. AT THE TIME I CALLED MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO FIX AND THEY WOULDN'T QUOTE ME A PRICE SO I NEVER TOOK IT IN. UPON SOME QUICK RESEARCH ONLINE RECENTLY I REALIZED THIS ISN'T AN ISOLATED OCCURRENCE. APPARENTLY MANY DODGE CARAVAN OWNERS HAVE HAD, SPECIFICALLY THE LEFT DOOR, GET STUCK IN THE LOCKED POSITION PERMANENTLY. THIS IS A MAJOR SAFETY ISSUE.
Mfg Campaign: 11404852
Recall Date: Mar 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mfg Campaign: 11404714
Recall Date: Mar 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mfg Campaign: 11404714
Recall Date: Mar 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Corrective Action:
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Additional Notes:
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Mfg Campaign: 11404222
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Corrective Action:
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Additional Notes:
THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.
Mfg Campaign: 11404222
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Corrective Action:
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Additional Notes:
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Mfg Campaign: 11403519
Recall Date: Mar 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Corrective Action:
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Additional Notes:
RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY
Mfg Campaign: 11403519
Recall Date: Mar 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11403585
Recall Date: Mar 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH LOCKS ON OUR SLIDING DOORS HAVE GONE BAD. ONE IS PERMANENTLY LOCKED AND ONE DOES NOT LOCK AT ALL. THE CAR HAS LESS THAN 60K MILES ON IT. THERE IS WEAR AND TEAR ON A VEHICLE, BUT IT SEEMS ODD BOTH WOULD FAIL THAT QUICKLY. A QUICK GOOGLE SHOWS THAT THIS APPEARS TO BE A KNOWN ISSUE.
Corrective Action:
BOTH LOCKS ON OUR SLIDING DOORS HAVE GONE BAD. ONE IS PERMANENTLY LOCKED AND ONE DOES NOT LOCK AT ALL. THE CAR HAS LESS THAN 60K MILES ON IT. THERE IS WEAR AND TEAR ON A VEHICLE, BUT IT SEEMS ODD BOTH WOULD FAIL THAT QUICKLY. A QUICK GOOGLE SHOWS THAT THIS APPEARS TO BE A KNOWN ISSUE.
Additional Notes:
BOTH LOCKS ON OUR SLIDING DOORS HAVE GONE BAD. ONE IS PERMANENTLY LOCKED AND ONE DOES NOT LOCK AT ALL. THE CAR HAS LESS THAN 60K MILES ON IT. THERE IS WEAR AND TEAR ON A VEHICLE, BUT IT SEEMS ODD BOTH WOULD FAIL THAT QUICKLY. A QUICK GOOGLE SHOWS THAT THIS APPEARS TO BE A KNOWN ISSUE.
Mfg Campaign: 11403614
Recall Date: Mar 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 DODGE GRAND CARAVAN HAS 67,842 MILES. I AM THE ORIGINAL OWNER. LOUD BUZZING SOUND EVERY TIME I PARK 2016 DODGE GRAND CARAVAN AND PRESS UNLOCK TO UNLOCK DOORS. I WAS TOLD IT IS THE ACTUATOR. I WAS TOLD ACTUATOR IS $500 TO $600 TO FIX. I WAS TOLD THIS IS COMMON IN 2016 DODGE GRAND CARAVANS WITH 60,000 MILES. NHTSA SHOULD CLASSIFY THIS COMMON ACTUATOR COMPLAINT ON 2016 DODGE GRAND CARAVANS WITH 60,000 MILES AS A RECALL.
Corrective Action:
MY 2016 DODGE GRAND CARAVAN HAS 67,842 MILES. I AM THE ORIGINAL OWNER. LOUD BUZZING SOUND EVERY TIME I PARK 2016 DODGE GRAND CARAVAN AND PRESS UNLOCK TO UNLOCK DOORS. I WAS TOLD IT IS THE ACTUATOR. I WAS TOLD ACTUATOR IS $500 TO $600 TO FIX. I WAS TOLD THIS IS COMMON IN 2016 DODGE GRAND CARAVANS WITH 60,000 MILES. NHTSA SHOULD CLASSIFY THIS COMMON ACTUATOR COMPLAINT ON 2016 DODGE GRAND CARAVANS WITH 60,000 MILES AS A RECALL.
Additional Notes:
MY 2016 DODGE GRAND CARAVAN HAS 67,842 MILES. I AM THE ORIGINAL OWNER. LOUD BUZZING SOUND EVERY TIME I PARK 2016 DODGE GRAND CARAVAN AND PRESS UNLOCK TO UNLOCK DOORS. I WAS TOLD IT IS THE ACTUATOR. I WAS TOLD ACTUATOR IS $500 TO $600 TO FIX. I WAS TOLD THIS IS COMMON IN 2016 DODGE GRAND CARAVANS WITH 60,000 MILES. NHTSA SHOULD CLASSIFY THIS COMMON ACTUATOR COMPLAINT ON 2016 DODGE GRAND CARAVANS WITH 60,000 MILES AS A RECALL.
Mfg Campaign: 11403113
Recall Date: Mar 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I DRIVE 10 MINUTES AND PARKED. I WENT TO UNLOCK REAR DRIVER SIDE SLIDING DOOR. IT WAS STUCK. MY INFANT DAUGHTER IS THERE AND I COULD NOT MANUALLY OR ELECTRONICALLY GET THE DOOR TO OPEN. IT'S A SAFETY CONCERN.
Corrective Action:
I DRIVE 10 MINUTES AND PARKED. I WENT TO UNLOCK REAR DRIVER SIDE SLIDING DOOR. IT WAS STUCK. MY INFANT DAUGHTER IS THERE AND I COULD NOT MANUALLY OR ELECTRONICALLY GET THE DOOR TO OPEN. IT'S A SAFETY CONCERN.
Additional Notes:
I DRIVE 10 MINUTES AND PARKED. I WENT TO UNLOCK REAR DRIVER SIDE SLIDING DOOR. IT WAS STUCK. MY INFANT DAUGHTER IS THERE AND I COULD NOT MANUALLY OR ELECTRONICALLY GET THE DOOR TO OPEN. IT'S A SAFETY CONCERN.
Mfg Campaign: 11402951
Recall Date: Mar 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MILEAGE NOW 41,000 MILES. VEHICLE PARKED. DRIVER'S SIDE REAR DOOR LATCH IS STUCK IN LOCKED POSITION. THE REAR DOOR CANNOT BE OPENED BY THE REMOTE, INSIDE DOOR BUTTONS OR MANUALLY. IN THE EVENT OF A CRASH INVOLVING THE PASSENGER SIDE DOOR,OCCUPANTS ARE STUCK IN THE REAR. POTENTIALLY DANGEROUS SITUATION. THIS IS THE SECOND FAILURE OF THE SAME LATCH. IT WAS REPLACED ORIGINALLY IN NOV 2017 UNDER WARRANTY AT 25,500 MILES. LOOKING AT OTHER INTERNET COMMENTARY, THIS IS A KNOWN PART FAILURE AND DEFECT WITH POTENTIAL TO CAUSE PASSENGER HARM. I FEEL CHRYSLER / DODGE SHOULD ISSUE A RECALL TO REPLACE DEFECTIVE PARTS OR AS A MINIMUM REPLACED FAILED LOCK ACTUATORS UNDER A SPECIAL WARRANTY.
Corrective Action:
MILEAGE NOW 41,000 MILES. VEHICLE PARKED. DRIVER'S SIDE REAR DOOR LATCH IS STUCK IN LOCKED POSITION. THE REAR DOOR CANNOT BE OPENED BY THE REMOTE, INSIDE DOOR BUTTONS OR MANUALLY. IN THE EVENT OF A CRASH INVOLVING THE PASSENGER SIDE DOOR,OCCUPANTS ARE STUCK IN THE REAR. POTENTIALLY DANGEROUS SITUATION. THIS IS THE SECOND FAILURE OF THE SAME LATCH. IT WAS REPLACED ORIGINALLY IN NOV 2017 UNDER WARRANTY AT 25,500 MILES. LOOKING AT OTHER INTERNET COMMENTARY, THIS IS A KNOWN PART FAILURE AND DEFECT WITH POTENTIAL TO CAUSE PASSENGER HARM. I FEEL CHRYSLER / DODGE SHOULD ISSUE A RECALL TO REPLACE DEFECTIVE PARTS OR AS A MINIMUM REPLACED FAILED LOCK ACTUATORS UNDER A SPECIAL WARRANTY.
Additional Notes:
MILEAGE NOW 41,000 MILES. VEHICLE PARKED. DRIVER'S SIDE REAR DOOR LATCH IS STUCK IN LOCKED POSITION. THE REAR DOOR CANNOT BE OPENED BY THE REMOTE, INSIDE DOOR BUTTONS OR MANUALLY. IN THE EVENT OF A CRASH INVOLVING THE PASSENGER SIDE DOOR,OCCUPANTS ARE STUCK IN THE REAR. POTENTIALLY DANGEROUS SITUATION. THIS IS THE SECOND FAILURE OF THE SAME LATCH. IT WAS REPLACED ORIGINALLY IN NOV 2017 UNDER WARRANTY AT 25,500 MILES. LOOKING AT OTHER INTERNET COMMENTARY, THIS IS A KNOWN PART FAILURE AND DEFECT WITH POTENTIAL TO CAUSE PASSENGER HARM. I FEEL CHRYSLER / DODGE SHOULD ISSUE A RECALL TO REPLACE DEFECTIVE PARTS OR AS A MINIMUM REPLACED FAILED LOCK ACTUATORS UNDER A SPECIAL WARRANTY.
Mfg Campaign: 11402688
Recall Date: Mar 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OUR PASSENGER SLIDING DOOR, OF OUR 2016 DODGE GRAND CARAVAN, HAS BEEN MAKING A BUZZING NOISE WHEN WE HIT THE UNLOCK BUTTON. AFTER DOING SOME READING WE HAD CONCERNS THE DOOR WOULD SOON NOT FUNCTION. THEN, JUST A COUPLE WEEKS LATER, OUR DRIVER'S SIDE SLIDING DOOR WAS STUCK IN THE LOCK POSITION. IT CAN'T OPEN, MANUALLY OR AUTOMATICALLY. HUGE SAFETY CONCERN. I BROUGHT IT INTO THE SHOP AND THE DRIVER'S SIDE SLIDING DOOR WILL BE $1,000 TO FIX AND THE PASSENGER DOOR WILL BE SOON TO FOLLOW. IT SOUNDS LIKE THIS IS A COMMON PROBLEM IN THESE GRAND CARAVANS. SOMETHING ISN'T RIGHT.
Corrective Action:
OUR PASSENGER SLIDING DOOR, OF OUR 2016 DODGE GRAND CARAVAN, HAS BEEN MAKING A BUZZING NOISE WHEN WE HIT THE UNLOCK BUTTON. AFTER DOING SOME READING WE HAD CONCERNS THE DOOR WOULD SOON NOT FUNCTION. THEN, JUST A COUPLE WEEKS LATER, OUR DRIVER'S SIDE SLIDING DOOR WAS STUCK IN THE LOCK POSITION. IT CAN'T OPEN, MANUALLY OR AUTOMATICALLY. HUGE SAFETY CONCERN. I BROUGHT IT INTO THE SHOP AND THE DRIVER'S SIDE SLIDING DOOR WILL BE $1,000 TO FIX AND THE PASSENGER DOOR WILL BE SOON TO FOLLOW. IT SOUNDS LIKE THIS IS A COMMON PROBLEM IN THESE GRAND CARAVANS. SOMETHING ISN'T RIGHT.
Additional Notes:
OUR PASSENGER SLIDING DOOR, OF OUR 2016 DODGE GRAND CARAVAN, HAS BEEN MAKING A BUZZING NOISE WHEN WE HIT THE UNLOCK BUTTON. AFTER DOING SOME READING WE HAD CONCERNS THE DOOR WOULD SOON NOT FUNCTION. THEN, JUST A COUPLE WEEKS LATER, OUR DRIVER'S SIDE SLIDING DOOR WAS STUCK IN THE LOCK POSITION. IT CAN'T OPEN, MANUALLY OR AUTOMATICALLY. HUGE SAFETY CONCERN. I BROUGHT IT INTO THE SHOP AND THE DRIVER'S SIDE SLIDING DOOR WILL BE $1,000 TO FIX AND THE PASSENGER DOOR WILL BE SOON TO FOLLOW. IT SOUNDS LIKE THIS IS A COMMON PROBLEM IN THESE GRAND CARAVANS. SOMETHING ISN'T RIGHT.
Mfg Campaign: 11400157
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, I WAS TOLD IT IS A BAD ACTUATOR. THIS POSES A SAFETY RISK FOR PASSENGERS IN THE SECOND AND THIRD ROWS IF THEY MUST EXIT THE VEHICLE IN AN EMERGENCY. THIS IS A PREVALENT PROBLEM WITH IS YEAR, MAKE AND MODEL AND SHOULD BE A RECALL DUE TO THE SAFETY RISKS
Corrective Action:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, I WAS TOLD IT IS A BAD ACTUATOR. THIS POSES A SAFETY RISK FOR PASSENGERS IN THE SECOND AND THIRD ROWS IF THEY MUST EXIT THE VEHICLE IN AN EMERGENCY. THIS IS A PREVALENT PROBLEM WITH IS YEAR, MAKE AND MODEL AND SHOULD BE A RECALL DUE TO THE SAFETY RISKS
Additional Notes:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, I WAS TOLD IT IS A BAD ACTUATOR. THIS POSES A SAFETY RISK FOR PASSENGERS IN THE SECOND AND THIRD ROWS IF THEY MUST EXIT THE VEHICLE IN AN EMERGENCY. THIS IS A PREVALENT PROBLEM WITH IS YEAR, MAKE AND MODEL AND SHOULD BE A RECALL DUE TO THE SAFETY RISKS
Mfg Campaign: 11399504
Recall Date: Mar 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LEFT CYLINDER HEAD FAILURE. "PENTASTAR TICK" CYLINDER 2 MISSFIRE, RANDOM MISSFIRE. LOSS OF POWER IN MOTION. NO OVERHEATING. JUST FAULTY MECHANINCAL FAILURE. THIS IS COVERED UP UNTIL 2014. SAME ENGINE. SAME PROBLEMS!
Corrective Action:
LEFT CYLINDER HEAD FAILURE. "PENTASTAR TICK" CYLINDER 2 MISSFIRE, RANDOM MISSFIRE. LOSS OF POWER IN MOTION. NO OVERHEATING. JUST FAULTY MECHANINCAL FAILURE. THIS IS COVERED UP UNTIL 2014. SAME ENGINE. SAME PROBLEMS!
Additional Notes:
LEFT CYLINDER HEAD FAILURE. "PENTASTAR TICK" CYLINDER 2 MISSFIRE, RANDOM MISSFIRE. LOSS OF POWER IN MOTION. NO OVERHEATING. JUST FAULTY MECHANINCAL FAILURE. THIS IS COVERED UP UNTIL 2014. SAME ENGINE. SAME PROBLEMS!
Mfg Campaign: 11399063
Recall Date: Mar 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOUD BUZZING NOISE FROM AUTOMATIC LOCKS EITHER FROM KEY ACTUATION OR SPEED.
Corrective Action:
LOUD BUZZING NOISE FROM AUTOMATIC LOCKS EITHER FROM KEY ACTUATION OR SPEED.
Additional Notes:
LOUD BUZZING NOISE FROM AUTOMATIC LOCKS EITHER FROM KEY ACTUATION OR SPEED.
Mfg Campaign: 11399142
Recall Date: Mar 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SIGNIFICANT OIL LEAK ON 2016 GRAND CARAVAN DUE TO OIL FILTER HOUSING CRACK. MECHANIC WAS CAREFUL NOT TO OVER TORQUE AND LEAK DID NOT OCCUR UNTIL OUTSIDE TEMPERATURES DROPPED BELOW ZERO. LEAK WAS DISCOVERED WHILE VEHICLE WAS STATIONARY BC OF LARGE PUDDLE OF OIL. VEHICLE IS UNSAFE TO DRIVE.
Corrective Action:
SIGNIFICANT OIL LEAK ON 2016 GRAND CARAVAN DUE TO OIL FILTER HOUSING CRACK. MECHANIC WAS CAREFUL NOT TO OVER TORQUE AND LEAK DID NOT OCCUR UNTIL OUTSIDE TEMPERATURES DROPPED BELOW ZERO. LEAK WAS DISCOVERED WHILE VEHICLE WAS STATIONARY BC OF LARGE PUDDLE OF OIL. VEHICLE IS UNSAFE TO DRIVE.
Additional Notes:
SIGNIFICANT OIL LEAK ON 2016 GRAND CARAVAN DUE TO OIL FILTER HOUSING CRACK. MECHANIC WAS CAREFUL NOT TO OVER TORQUE AND LEAK DID NOT OCCUR UNTIL OUTSIDE TEMPERATURES DROPPED BELOW ZERO. LEAK WAS DISCOVERED WHILE VEHICLE WAS STATIONARY BC OF LARGE PUDDLE OF OIL. VEHICLE IS UNSAFE TO DRIVE.
Mfg Campaign: 11398671
Recall Date: Mar 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAULTY DOOR LOCK ACTUATOR ON BOTH POWER SLIDING DOORS AND HAVE DONE NOTHING TO PROVOKE THE ISSUE JUST WENT OUT ON A VAN THAT'S 4 YEARS OLD ABSOLUTELY INSANE
Corrective Action:
FAULTY DOOR LOCK ACTUATOR ON BOTH POWER SLIDING DOORS AND HAVE DONE NOTHING TO PROVOKE THE ISSUE JUST WENT OUT ON A VAN THAT'S 4 YEARS OLD ABSOLUTELY INSANE
Additional Notes:
FAULTY DOOR LOCK ACTUATOR ON BOTH POWER SLIDING DOORS AND HAVE DONE NOTHING TO PROVOKE THE ISSUE JUST WENT OUT ON A VAN THAT'S 4 YEARS OLD ABSOLUTELY INSANE
Mfg Campaign: 11397827
Recall Date: Feb 25, 2021
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