Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABOUT 3700 MILES THE A/C STOPPED BLOWING COLD AIR. VEHICLE EQUIPPED WITH R134A. PUT MY GAUGES ON VEHICLE WAY LOW ADD SOME STOP LEAK W/LEAK DETECTOR. FOUND THAT THE VALVE IN REAR A/C LEAKING. AROUND SAME TIME DRIVER REAR SLIDING DOOR STOPPED UNLOCKING AND OPENING, THE CHILD LOCK LEVER MOVED BY ITSELF. SO I MOVED IT BACK TO DISABLE AND THAT WORKED FOR ABOUT A WEAK. THEN IT STARTED TO MAKE A NOISE LIKE GEARS WERE JAMMED OR RUBBING TOGETHER AND THEN IT JUST STOPPED. DORR REMAINS UNLOCKED NOW W/NO SOUND FROM ACTUATOR. TRANSMISSION SEEMS TO SLIP AND LOSE POWER.
Corrective Action:
ABOUT 3700 MILES THE A/C STOPPED BLOWING COLD AIR. VEHICLE EQUIPPED WITH R134A. PUT MY GAUGES ON VEHICLE WAY LOW ADD SOME STOP LEAK W/LEAK DETECTOR. FOUND THAT THE VALVE IN REAR A/C LEAKING. AROUND SAME TIME DRIVER REAR SLIDING DOOR STOPPED UNLOCKING AND OPENING, THE CHILD LOCK LEVER MOVED BY ITSELF. SO I MOVED IT BACK TO DISABLE AND THAT WORKED FOR ABOUT A WEAK. THEN IT STARTED TO MAKE A NOISE LIKE GEARS WERE JAMMED OR RUBBING TOGETHER AND THEN IT JUST STOPPED. DORR REMAINS UNLOCKED NOW W/NO SOUND FROM ACTUATOR. TRANSMISSION SEEMS TO SLIP AND LOSE POWER.
Additional Notes:
ABOUT 3700 MILES THE A/C STOPPED BLOWING COLD AIR. VEHICLE EQUIPPED WITH R134A. PUT MY GAUGES ON VEHICLE WAY LOW ADD SOME STOP LEAK W/LEAK DETECTOR. FOUND THAT THE VALVE IN REAR A/C LEAKING. AROUND SAME TIME DRIVER REAR SLIDING DOOR STOPPED UNLOCKING AND OPENING, THE CHILD LOCK LEVER MOVED BY ITSELF. SO I MOVED IT BACK TO DISABLE AND THAT WORKED FOR ABOUT A WEAK. THEN IT STARTED TO MAKE A NOISE LIKE GEARS WERE JAMMED OR RUBBING TOGETHER AND THEN IT JUST STOPPED. DORR REMAINS UNLOCKED NOW W/NO SOUND FROM ACTUATOR. TRANSMISSION SEEMS TO SLIP AND LOSE POWER.
Mfg Campaign: 11192503
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
APPROXIMATELY 1 WEEK AGO MY REAR DRIVER SLIDING DOOR BECAME STUCK. UPON SEARCHING ONLINE FOR A FIX I FOUND WHAT APPEARED TO BE HUNDREDS, IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I ATTEMPTED EVERY THING WE COULD THINK OF. TRYING TO OPEN OR UNLOCK THE DOOR VIA MANUALLY, VIA KEY FOB, AND VIA INTERIOR BUTTONS. NOTHING WILL OPEN THIS DOOR. IT IS STUCK AND CANNOT BECOME OPENED OR UNLOCKED. MY DAUGHTER HAS A DISABILITY AND SITS ON THIS SIDE. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE NEEDS TO ADDRESS. DOES MY DAUGHTER HAVE TO DIE BY BEING TRAPPED IN THE VAN BEFORE DODGE DOES SOMETHING? THIS ISN'T A NEW PROBLEM AND IS AFFECT MULTIPLE DODGE VEHICLES.
Corrective Action:
APPROXIMATELY 1 WEEK AGO MY REAR DRIVER SLIDING DOOR BECAME STUCK. UPON SEARCHING ONLINE FOR A FIX I FOUND WHAT APPEARED TO BE HUNDREDS, IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I ATTEMPTED EVERY THING WE COULD THINK OF. TRYING TO OPEN OR UNLOCK THE DOOR VIA MANUALLY, VIA KEY FOB, AND VIA INTERIOR BUTTONS. NOTHING WILL OPEN THIS DOOR. IT IS STUCK AND CANNOT BECOME OPENED OR UNLOCKED. MY DAUGHTER HAS A DISABILITY AND SITS ON THIS SIDE. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE NEEDS TO ADDRESS. DOES MY DAUGHTER HAVE TO DIE BY BEING TRAPPED IN THE VAN BEFORE DODGE DOES SOMETHING? THIS ISN'T A NEW PROBLEM AND IS AFFECT MULTIPLE DODGE VEHICLES.
Additional Notes:
APPROXIMATELY 1 WEEK AGO MY REAR DRIVER SLIDING DOOR BECAME STUCK. UPON SEARCHING ONLINE FOR A FIX I FOUND WHAT APPEARED TO BE HUNDREDS, IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I ATTEMPTED EVERY THING WE COULD THINK OF. TRYING TO OPEN OR UNLOCK THE DOOR VIA MANUALLY, VIA KEY FOB, AND VIA INTERIOR BUTTONS. NOTHING WILL OPEN THIS DOOR. IT IS STUCK AND CANNOT BECOME OPENED OR UNLOCKED. MY DAUGHTER HAS A DISABILITY AND SITS ON THIS SIDE. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE NEEDS TO ADDRESS. DOES MY DAUGHTER HAVE TO DIE BY BEING TRAPPED IN THE VAN BEFORE DODGE DOES SOMETHING? THIS ISN'T A NEW PROBLEM AND IS AFFECT MULTIPLE DODGE VEHICLES.
Mfg Campaign: 11192275
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE WOULD NOT START. AND AS A RESULT I HAD TO HAVE IT TOWED TO RICK HARTMAN IN ABERDEEN, WA. WHEN THE VEHICLE ARRIVED IT STILL WOULD NOT START AND SO IT JUST SAT THERE. THE NEXT DAY, THEY ATTEMPTED TO START IT WHICH IT DID. BUT NO CODES CAME UP. MY ATTEMPTS TO GET HELP FROM DODGE HAVE COME UP A ZERO. THEY OPENED A CASE FOR ME AND STATED THAT SOMEONE NAMED AMBER WOULD GET AHOLD OF ME IN 1-2 DAYS. THAT DID NOT HAPPEN. NO LOANER WAS OFFERED. AND IT IS STILL SITTING THERE A WEEK AND A HALF LATER WITH NO ACTION.
Corrective Action:
THE VEHICLE WOULD NOT START. AND AS A RESULT I HAD TO HAVE IT TOWED TO RICK HARTMAN IN ABERDEEN, WA. WHEN THE VEHICLE ARRIVED IT STILL WOULD NOT START AND SO IT JUST SAT THERE. THE NEXT DAY, THEY ATTEMPTED TO START IT WHICH IT DID. BUT NO CODES CAME UP. MY ATTEMPTS TO GET HELP FROM DODGE HAVE COME UP A ZERO. THEY OPENED A CASE FOR ME AND STATED THAT SOMEONE NAMED AMBER WOULD GET AHOLD OF ME IN 1-2 DAYS. THAT DID NOT HAPPEN. NO LOANER WAS OFFERED. AND IT IS STILL SITTING THERE A WEEK AND A HALF LATER WITH NO ACTION.
Additional Notes:
THE VEHICLE WOULD NOT START. AND AS A RESULT I HAD TO HAVE IT TOWED TO RICK HARTMAN IN ABERDEEN, WA. WHEN THE VEHICLE ARRIVED IT STILL WOULD NOT START AND SO IT JUST SAT THERE. THE NEXT DAY, THEY ATTEMPTED TO START IT WHICH IT DID. BUT NO CODES CAME UP. MY ATTEMPTS TO GET HELP FROM DODGE HAVE COME UP A ZERO. THEY OPENED A CASE FOR ME AND STATED THAT SOMEONE NAMED AMBER WOULD GET AHOLD OF ME IN 1-2 DAYS. THAT DID NOT HAPPEN. NO LOANER WAS OFFERED. AND IT IS STILL SITTING THERE A WEEK AND A HALF LATER WITH NO ACTION.
Mfg Campaign: 11191772
Recall Date: Mar 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. *AS *TR
Corrective Action:
2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. *AS *TR
Additional Notes:
2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. *AS *TR
Mfg Campaign: 11190773
Recall Date: Mar 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE SLIDING DOOR JAM, DO NOT LOCK OR UNLOCK ELECTRONICALLY OR MANUAL
Corrective Action:
DRIVER SIDE SLIDING DOOR JAM, DO NOT LOCK OR UNLOCK ELECTRONICALLY OR MANUAL
Additional Notes:
DRIVER SIDE SLIDING DOOR JAM, DO NOT LOCK OR UNLOCK ELECTRONICALLY OR MANUAL
Mfg Campaign: 11191063
Recall Date: Mar 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Corrective Action:
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Additional Notes:
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Mfg Campaign: 11191124
Recall Date: Mar 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Corrective Action:
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Additional Notes:
WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.
Mfg Campaign: 11191124
Recall Date: Mar 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Corrective Action:
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Additional Notes:
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Mfg Campaign: 11190271
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Corrective Action:
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Additional Notes:
NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.
Mfg Campaign: 11190271
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mfg Campaign: 11189713
Recall Date: Mar 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mfg Campaign: 11189713
Recall Date: Mar 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SIDE AIR VENTS BLOW ONLY HOT AIR ON VENT AND AIR CONDITIONER SETTINGS WITH THE DIAL ON COLD. THE DRIVER'S SIDE WORKS FINE.
Corrective Action:
PASSENGER SIDE AIR VENTS BLOW ONLY HOT AIR ON VENT AND AIR CONDITIONER SETTINGS WITH THE DIAL ON COLD. THE DRIVER'S SIDE WORKS FINE.
Additional Notes:
PASSENGER SIDE AIR VENTS BLOW ONLY HOT AIR ON VENT AND AIR CONDITIONER SETTINGS WITH THE DIAL ON COLD. THE DRIVER'S SIDE WORKS FINE.
Mfg Campaign: 11187270
Recall Date: Mar 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Corrective Action:
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Additional Notes:
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Mfg Campaign: 11186965
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Corrective Action:
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Additional Notes:
PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.
Mfg Campaign: 11186965
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ERROR CODE P076A -- DRIVE SOLENOID CIRCUIT SHORT OR OPEN WIRE. TRANSMISSION STUCK IN FIRST GEAR, GEAR SHIFT INDICATOR ON DASH (DIGIT) NOT LIT , AS AN INDICATOR OF THE FAILURE ALSO. CHECK ENGINE LIGHT ON DRIVE TO GARAGE WAS NORMAL FREEWAY TRAFFIC. I RECALL A LITTLE ROUGHNESS IN THE SHIFTING/ENGAGING AS I BACKED INTO THE SPOT TO PARK WHEN I ARRIVED. WHEN I PULLED OUT OF THE SPACE (FORWARD) THE TRANSMISSION WAS LOCKED IN FIRST GEAR. DROVE HOME AT 15 MPH ABOUT 7 MILES DISTANCE. I AM THE ORIGINAL OWNER, PURCHASED FROM THE DEALERSHIP. CONTACT INFORMATION HAS NEVER CHANGED, I GET LOTS OF MAIL FROM THE DEALERSHIP, BUT HAVE NEVER BEEN CONTACTED FOR ANY RECALLS ( THERE HAVE BEEN 7) I HAVE NEVER RECEIVED ANY NOTIFICATION (FOR INSTANCE -- RECALL S37 FROM JUNE 2016 HAS NEVER BEEN MENTIONED AND IS STILL NOT REMEDIED). THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR SERVICE MULTIPLE TIMES SINCE S37 WAS ISSUED.
Corrective Action:
ERROR CODE P076A -- DRIVE SOLENOID CIRCUIT SHORT OR OPEN WIRE. TRANSMISSION STUCK IN FIRST GEAR, GEAR SHIFT INDICATOR ON DASH (DIGIT) NOT LIT , AS AN INDICATOR OF THE FAILURE ALSO. CHECK ENGINE LIGHT ON DRIVE TO GARAGE WAS NORMAL FREEWAY TRAFFIC. I RECALL A LITTLE ROUGHNESS IN THE SHIFTING/ENGAGING AS I BACKED INTO THE SPOT TO PARK WHEN I ARRIVED. WHEN I PULLED OUT OF THE SPACE (FORWARD) THE TRANSMISSION WAS LOCKED IN FIRST GEAR. DROVE HOME AT 15 MPH ABOUT 7 MILES DISTANCE. I AM THE ORIGINAL OWNER, PURCHASED FROM THE DEALERSHIP. CONTACT INFORMATION HAS NEVER CHANGED, I GET LOTS OF MAIL FROM THE DEALERSHIP, BUT HAVE NEVER BEEN CONTACTED FOR ANY RECALLS ( THERE HAVE BEEN 7) I HAVE NEVER RECEIVED ANY NOTIFICATION (FOR INSTANCE -- RECALL S37 FROM JUNE 2016 HAS NEVER BEEN MENTIONED AND IS STILL NOT REMEDIED). THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR SERVICE MULTIPLE TIMES SINCE S37 WAS ISSUED.
Additional Notes:
ERROR CODE P076A -- DRIVE SOLENOID CIRCUIT SHORT OR OPEN WIRE. TRANSMISSION STUCK IN FIRST GEAR, GEAR SHIFT INDICATOR ON DASH (DIGIT) NOT LIT , AS AN INDICATOR OF THE FAILURE ALSO. CHECK ENGINE LIGHT ON DRIVE TO GARAGE WAS NORMAL FREEWAY TRAFFIC. I RECALL A LITTLE ROUGHNESS IN THE SHIFTING/ENGAGING AS I BACKED INTO THE SPOT TO PARK WHEN I ARRIVED. WHEN I PULLED OUT OF THE SPACE (FORWARD) THE TRANSMISSION WAS LOCKED IN FIRST GEAR. DROVE HOME AT 15 MPH ABOUT 7 MILES DISTANCE. I AM THE ORIGINAL OWNER, PURCHASED FROM THE DEALERSHIP. CONTACT INFORMATION HAS NEVER CHANGED, I GET LOTS OF MAIL FROM THE DEALERSHIP, BUT HAVE NEVER BEEN CONTACTED FOR ANY RECALLS ( THERE HAVE BEEN 7) I HAVE NEVER RECEIVED ANY NOTIFICATION (FOR INSTANCE -- RECALL S37 FROM JUNE 2016 HAS NEVER BEEN MENTIONED AND IS STILL NOT REMEDIED). THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR SERVICE MULTIPLE TIMES SINCE S37 WAS ISSUED.
Mfg Campaign: 11186798
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PASSENGER SIDE SLIDING DOOR AUTOMATICALLY LOCKED WHILE I WAS DRIVING AS IT SHOULD. HOWEVER ONCE THE LOCK ENGAGED, IT WOULD NOT UNLOCK AND THE DOOR BECAME INOPERABLE FROM BOTH THE INSIDE AND THE OUTSIDE. THIS IS INCREDIBLY DANGEROUS, BECAUSE IF THERE WAS AN EMERGENCY I OR FIRST RESPONDERS COULD NOT QUICKLY GET TO MY SON, ESPECIALLY IF THE OTHER DOOR WERE TO FAIL IN THE SAME WAY.
Corrective Action:
THE PASSENGER SIDE SLIDING DOOR AUTOMATICALLY LOCKED WHILE I WAS DRIVING AS IT SHOULD. HOWEVER ONCE THE LOCK ENGAGED, IT WOULD NOT UNLOCK AND THE DOOR BECAME INOPERABLE FROM BOTH THE INSIDE AND THE OUTSIDE. THIS IS INCREDIBLY DANGEROUS, BECAUSE IF THERE WAS AN EMERGENCY I OR FIRST RESPONDERS COULD NOT QUICKLY GET TO MY SON, ESPECIALLY IF THE OTHER DOOR WERE TO FAIL IN THE SAME WAY.
Additional Notes:
THE PASSENGER SIDE SLIDING DOOR AUTOMATICALLY LOCKED WHILE I WAS DRIVING AS IT SHOULD. HOWEVER ONCE THE LOCK ENGAGED, IT WOULD NOT UNLOCK AND THE DOOR BECAME INOPERABLE FROM BOTH THE INSIDE AND THE OUTSIDE. THIS IS INCREDIBLY DANGEROUS, BECAUSE IF THERE WAS AN EMERGENCY I OR FIRST RESPONDERS COULD NOT QUICKLY GET TO MY SON, ESPECIALLY IF THE OTHER DOOR WERE TO FAIL IN THE SAME WAY.
Mfg Campaign: 11186329
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.
Corrective Action:
PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.
Additional Notes:
PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.
Mfg Campaign: 11185538
Recall Date: Mar 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.
Corrective Action:
DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.
Additional Notes:
DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.
Mfg Campaign: 11185073
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.
Corrective Action:
WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.
Additional Notes:
WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.
Mfg Campaign: 11183957
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.
Corrective Action:
I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.
Additional Notes:
I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11183585
Recall Date: Mar 2, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury