Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR LOCKED AND COULD NOT BE UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS DODGE (460 CONNECTICUT BLVD, EAST HARTFORD, CT) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR LOCKED AND COULD NOT BE UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS DODGE (460 CONNECTICUT BLVD, EAST HARTFORD, CT) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR LOCKED AND COULD NOT BE UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS DODGE (460 CONNECTICUT BLVD, EAST HARTFORD, CT) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11209283
Recall Date: May 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVERS SIDE SLIDING DOOR IS STUCK IN THE CLOSED POSITION. IT WILL NOT LOCK OR UNLOCK EVEN MANUALLY. THE PASSENGER SLIDING DOOR IS NOW MAKING A GRINDING NOISE EVERYTIME THE FRONT DOORS ARE LOCKED OR UNLOCKED AND COULD FAIL SOON CAUSING MY CHILDREN TO BE LOCKED INSIDE THE VAN. ONLY 68,000 MILES ON THIS VAN AND THE REPAIR IS RIDICULOUSLY EXPENSIVE AROUND 1200 DOLLARS. NEEDS TO BE RECALLED. MAJOR SAFETY HAZARD.
Corrective Action:
THE DRIVERS SIDE SLIDING DOOR IS STUCK IN THE CLOSED POSITION. IT WILL NOT LOCK OR UNLOCK EVEN MANUALLY. THE PASSENGER SLIDING DOOR IS NOW MAKING A GRINDING NOISE EVERYTIME THE FRONT DOORS ARE LOCKED OR UNLOCKED AND COULD FAIL SOON CAUSING MY CHILDREN TO BE LOCKED INSIDE THE VAN. ONLY 68,000 MILES ON THIS VAN AND THE REPAIR IS RIDICULOUSLY EXPENSIVE AROUND 1200 DOLLARS. NEEDS TO BE RECALLED. MAJOR SAFETY HAZARD.
Additional Notes:
THE DRIVERS SIDE SLIDING DOOR IS STUCK IN THE CLOSED POSITION. IT WILL NOT LOCK OR UNLOCK EVEN MANUALLY. THE PASSENGER SLIDING DOOR IS NOW MAKING A GRINDING NOISE EVERYTIME THE FRONT DOORS ARE LOCKED OR UNLOCKED AND COULD FAIL SOON CAUSING MY CHILDREN TO BE LOCKED INSIDE THE VAN. ONLY 68,000 MILES ON THIS VAN AND THE REPAIR IS RIDICULOUSLY EXPENSIVE AROUND 1200 DOLLARS. NEEDS TO BE RECALLED. MAJOR SAFETY HAZARD.
Mfg Campaign: 11208572
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT OPEN FROM OUTSIDE OF THE VEHICLE. ALL THE OTHER DOORS OPERATED PROPERLY. THE CONTACT MADE MULTIPLE ATTEMPTS TO OPEN THE DOOR, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Corrective Action:
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT OPEN FROM OUTSIDE OF THE VEHICLE. ALL THE OTHER DOORS OPERATED PROPERLY. THE CONTACT MADE MULTIPLE ATTEMPTS TO OPEN THE DOOR, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Additional Notes:
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT OPEN FROM OUTSIDE OF THE VEHICLE. ALL THE OTHER DOORS OPERATED PROPERLY. THE CONTACT MADE MULTIPLE ATTEMPTS TO OPEN THE DOOR, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Mfg Campaign: 11208758
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER REAR SLIDING DOOR INTERMITTENTLY STOPPED WORKING. WOULD NOT OPEN, MAKE A BUZZING NOISE. TOOK TO DEALER TO HAVE IT DIAGNOSED. THEY SAID THE DOOR MOTOR WAS FAULTY AND COULD FAIL CLOSED LOCKING THE REAR PASSENGERS IN THE BACK SEAT. I HAD IT REPAIRED AT A COST OF $1300.00. A MONTH LATER THE DRIVER SIDE REAR DOOR FAILED CLOSED. I AM NOW LOOKING AT ANOTHER $1300.00 REPAIR. THESE ITEMS RE NOT COVERED BY THE EXTENDED WARRANTY
Corrective Action:
PASSENGER REAR SLIDING DOOR INTERMITTENTLY STOPPED WORKING. WOULD NOT OPEN, MAKE A BUZZING NOISE. TOOK TO DEALER TO HAVE IT DIAGNOSED. THEY SAID THE DOOR MOTOR WAS FAULTY AND COULD FAIL CLOSED LOCKING THE REAR PASSENGERS IN THE BACK SEAT. I HAD IT REPAIRED AT A COST OF $1300.00. A MONTH LATER THE DRIVER SIDE REAR DOOR FAILED CLOSED. I AM NOW LOOKING AT ANOTHER $1300.00 REPAIR. THESE ITEMS RE NOT COVERED BY THE EXTENDED WARRANTY
Additional Notes:
PASSENGER REAR SLIDING DOOR INTERMITTENTLY STOPPED WORKING. WOULD NOT OPEN, MAKE A BUZZING NOISE. TOOK TO DEALER TO HAVE IT DIAGNOSED. THEY SAID THE DOOR MOTOR WAS FAULTY AND COULD FAIL CLOSED LOCKING THE REAR PASSENGERS IN THE BACK SEAT. I HAD IT REPAIRED AT A COST OF $1300.00. A MONTH LATER THE DRIVER SIDE REAR DOOR FAILED CLOSED. I AM NOW LOOKING AT ANOTHER $1300.00 REPAIR. THESE ITEMS RE NOT COVERED BY THE EXTENDED WARRANTY
Mfg Campaign: 11207915
Recall Date: May 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL BOT OPEN MANUALLY OR WITH THE KEY FOB. THE MESSAGE SAYS TO UNLOCK THE DOOR BEFORE ATTEMPTING TO OPEN THE DOOR BUT IT WILL BOT OPEN. THIS VEHICLE HAS LESS THAN 50K MILES ON IT WHEN THE DOOR GOT STUCK. IT IS EXTREMELY INCONVENIENT WHEN A LOT OF PEOPLE WITH VANS HAVE SMALL CHILDREN. THERE ARE NUMEROUS OTHER COMPLAINTS OF THE EXACT SAME ISSUE ONLINE. I BELIEVE THERE IS AN ISSUE WITH THE SLIDING DOORS LOCKING AS WELL. THE PASSENGER SIDE SLIDING DOOR WILL OPEN AFTER BEING LOCKED AND THE ALARM WILL SOUND. THIS IS BAD BECAUSE ANYONE CAN GET INTO YOUR CAR EVEN WITH IT LOCKED. THE LOCKING MECHANISMS IN THESE VANS NEED TO BE RECALLED AND FIXED ASAP! THANK YOU!
Corrective Action:
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL BOT OPEN MANUALLY OR WITH THE KEY FOB. THE MESSAGE SAYS TO UNLOCK THE DOOR BEFORE ATTEMPTING TO OPEN THE DOOR BUT IT WILL BOT OPEN. THIS VEHICLE HAS LESS THAN 50K MILES ON IT WHEN THE DOOR GOT STUCK. IT IS EXTREMELY INCONVENIENT WHEN A LOT OF PEOPLE WITH VANS HAVE SMALL CHILDREN. THERE ARE NUMEROUS OTHER COMPLAINTS OF THE EXACT SAME ISSUE ONLINE. I BELIEVE THERE IS AN ISSUE WITH THE SLIDING DOORS LOCKING AS WELL. THE PASSENGER SIDE SLIDING DOOR WILL OPEN AFTER BEING LOCKED AND THE ALARM WILL SOUND. THIS IS BAD BECAUSE ANYONE CAN GET INTO YOUR CAR EVEN WITH IT LOCKED. THE LOCKING MECHANISMS IN THESE VANS NEED TO BE RECALLED AND FIXED ASAP! THANK YOU!
Additional Notes:
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL BOT OPEN MANUALLY OR WITH THE KEY FOB. THE MESSAGE SAYS TO UNLOCK THE DOOR BEFORE ATTEMPTING TO OPEN THE DOOR BUT IT WILL BOT OPEN. THIS VEHICLE HAS LESS THAN 50K MILES ON IT WHEN THE DOOR GOT STUCK. IT IS EXTREMELY INCONVENIENT WHEN A LOT OF PEOPLE WITH VANS HAVE SMALL CHILDREN. THERE ARE NUMEROUS OTHER COMPLAINTS OF THE EXACT SAME ISSUE ONLINE. I BELIEVE THERE IS AN ISSUE WITH THE SLIDING DOORS LOCKING AS WELL. THE PASSENGER SIDE SLIDING DOOR WILL OPEN AFTER BEING LOCKED AND THE ALARM WILL SOUND. THIS IS BAD BECAUSE ANYONE CAN GET INTO YOUR CAR EVEN WITH IT LOCKED. THE LOCKING MECHANISMS IN THESE VANS NEED TO BE RECALLED AND FIXED ASAP! THANK YOU!
Mfg Campaign: 11207616
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH SLIDING DOORS WILL NOT OPEN - JAMMED IN LOCKED POSITION. CANNOT MANUALLY OR ELECTRONIC OPEN. THIS IS VERY DANGEROUS AS I CANNOT GET MY GRANDKIDS OUT OF THE VAN IN AN EMERGENCY. ALSO UNABLE TO USE THE VAN IF THERE ARE MORE THAN 2 ADULTS. THERE WAS NO INCIDENT THAT CAUSED THIS. WORKED ONE DAY...NEXT DAY DIDN'T WORK. HAPPENED WITHIN A COUPLE WEEKS OF EACH OTHER (THE DOORS)
Corrective Action:
BOTH SLIDING DOORS WILL NOT OPEN - JAMMED IN LOCKED POSITION. CANNOT MANUALLY OR ELECTRONIC OPEN. THIS IS VERY DANGEROUS AS I CANNOT GET MY GRANDKIDS OUT OF THE VAN IN AN EMERGENCY. ALSO UNABLE TO USE THE VAN IF THERE ARE MORE THAN 2 ADULTS. THERE WAS NO INCIDENT THAT CAUSED THIS. WORKED ONE DAY...NEXT DAY DIDN'T WORK. HAPPENED WITHIN A COUPLE WEEKS OF EACH OTHER (THE DOORS)
Additional Notes:
BOTH SLIDING DOORS WILL NOT OPEN - JAMMED IN LOCKED POSITION. CANNOT MANUALLY OR ELECTRONIC OPEN. THIS IS VERY DANGEROUS AS I CANNOT GET MY GRANDKIDS OUT OF THE VAN IN AN EMERGENCY. ALSO UNABLE TO USE THE VAN IF THERE ARE MORE THAN 2 ADULTS. THERE WAS NO INCIDENT THAT CAUSED THIS. WORKED ONE DAY...NEXT DAY DIDN'T WORK. HAPPENED WITHIN A COUPLE WEEKS OF EACH OTHER (THE DOORS)
Mfg Campaign: 11205540
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Mfg Campaign: 11204399
Recall Date: Apr 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.
Mfg Campaign: 11204399
Recall Date: Apr 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S SIDE REAR SLIDING DOOR IS STUCK CLOSED. IT CANNOT BE UNLOCKED AT ALL. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND BY PRESSING THE UNLOCK BUTTON. IS IT STUCK LOCKED. IT DOESN'T MATTER WHETHER THE VEHICLE IS PARKED OR MOVING...THE DOOR WILL NOT UNLOCK.
Corrective Action:
DRIVER'S SIDE REAR SLIDING DOOR IS STUCK CLOSED. IT CANNOT BE UNLOCKED AT ALL. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND BY PRESSING THE UNLOCK BUTTON. IS IT STUCK LOCKED. IT DOESN'T MATTER WHETHER THE VEHICLE IS PARKED OR MOVING...THE DOOR WILL NOT UNLOCK.
Additional Notes:
DRIVER'S SIDE REAR SLIDING DOOR IS STUCK CLOSED. IT CANNOT BE UNLOCKED AT ALL. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND BY PRESSING THE UNLOCK BUTTON. IS IT STUCK LOCKED. IT DOESN'T MATTER WHETHER THE VEHICLE IS PARKED OR MOVING...THE DOOR WILL NOT UNLOCK.
Mfg Campaign: 11203824
Recall Date: Apr 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE SIDE DOOR STOPPED WORKING. IT CANNOT BE UNLOCKED EVEN MANUALLY, TRAPPING PASSENGERS INSIDE IF IT IS THE ONLY EXIT POINT. LOCK WILL NOT ENGAGED TO UNLOCK THE DOOR.
Corrective Action:
THE DRIVER SIDE SIDE DOOR STOPPED WORKING. IT CANNOT BE UNLOCKED EVEN MANUALLY, TRAPPING PASSENGERS INSIDE IF IT IS THE ONLY EXIT POINT. LOCK WILL NOT ENGAGED TO UNLOCK THE DOOR.
Additional Notes:
THE DRIVER SIDE SIDE DOOR STOPPED WORKING. IT CANNOT BE UNLOCKED EVEN MANUALLY, TRAPPING PASSENGERS INSIDE IF IT IS THE ONLY EXIT POINT. LOCK WILL NOT ENGAGED TO UNLOCK THE DOOR.
Mfg Campaign: 11203825
Recall Date: Apr 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY PASSENGER SIDE SLIDING DOOR IN THE BACK WHERE MY CHILD SITS WILL NOT OPEN. YOU CAN NOT MANUALLY OPEN IT OR OPEN IT IN ANY WAY. *DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB
Corrective Action:
MY PASSENGER SIDE SLIDING DOOR IN THE BACK WHERE MY CHILD SITS WILL NOT OPEN. YOU CAN NOT MANUALLY OPEN IT OR OPEN IT IN ANY WAY. *DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB
Additional Notes:
MY PASSENGER SIDE SLIDING DOOR IN THE BACK WHERE MY CHILD SITS WILL NOT OPEN. YOU CAN NOT MANUALLY OPEN IT OR OPEN IT IN ANY WAY. *DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB
Mfg Campaign: 11203577
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE SLIDING DOOR FAILED WITH LESS THAN 50K MILES ON THE VEHICLE. THE LOCK IS STUCK AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS PREVENTS A SAFETY ISSUE IF IMMEDIATE EGRESS IS NEEDED FROM THE VEHICLE. THE ACTUATOR ON THE PASSENGER SIDE OF THE VEHICLE STARTED MAKING LOUD BUZZING NOISES AS THOUGH IT MAY FAIL SHORTLY.
Corrective Action:
THE DRIVER SIDE SLIDING DOOR FAILED WITH LESS THAN 50K MILES ON THE VEHICLE. THE LOCK IS STUCK AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS PREVENTS A SAFETY ISSUE IF IMMEDIATE EGRESS IS NEEDED FROM THE VEHICLE. THE ACTUATOR ON THE PASSENGER SIDE OF THE VEHICLE STARTED MAKING LOUD BUZZING NOISES AS THOUGH IT MAY FAIL SHORTLY.
Additional Notes:
THE DRIVER SIDE SLIDING DOOR FAILED WITH LESS THAN 50K MILES ON THE VEHICLE. THE LOCK IS STUCK AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS PREVENTS A SAFETY ISSUE IF IMMEDIATE EGRESS IS NEEDED FROM THE VEHICLE. THE ACTUATOR ON THE PASSENGER SIDE OF THE VEHICLE STARTED MAKING LOUD BUZZING NOISES AS THOUGH IT MAY FAIL SHORTLY.
Mfg Campaign: 11202941
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HAVING SEVERAL ISSUES WITH THIS VEHICLE. THE ONE THAT HAS BEEN APPARENT THE LONGEST IS THE RUST BUBBLES ALONG THE EDGE OF THE HOOD UNDER THE PAINT. PASSENGER SIDE SLIDING DOOR LOCK IS STICKING. WHEN LOCKING USING THE KEY FOB IT MAKES A LOUD BUZZING NOISE. THIS HAS BEEN ONGOING FOR SIX MONTHS OR SO. MORE RECENTLY THE DRIVER SIDE DOOR WHICH WAS FUNCTIONING FLAWLESSLY ALL OF THE SUDDEN IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN. THE MANUAL LOCK ON THE INSIDE OF THE DOOR WILL NOT UNLOCK. ALMOST AS IF IT IS JAMMED. OPENED BOTH SIDE DOORS AND EVERYONE GOT IN. DROVE FOR 20 MINUTES AND TRIED TO DROP OFF MY PASSENGERS AND THE DOOR WOULD NOT OPEN ON THE DRIVER SIDE. ARE THE MOTORS DEFECTIVE? DESIGNED TO BREAK AFTER WARRANTY EXPIRES? VIDEOS ON HOW TO FIX THIS ISSUE APPEAR TO BE QUITE INVOLVED AND COMPLEX. NEARLY IMPOSSIBLE IF THE DOOR CANNOT BE OPENED.
Corrective Action:
HAVING SEVERAL ISSUES WITH THIS VEHICLE. THE ONE THAT HAS BEEN APPARENT THE LONGEST IS THE RUST BUBBLES ALONG THE EDGE OF THE HOOD UNDER THE PAINT. PASSENGER SIDE SLIDING DOOR LOCK IS STICKING. WHEN LOCKING USING THE KEY FOB IT MAKES A LOUD BUZZING NOISE. THIS HAS BEEN ONGOING FOR SIX MONTHS OR SO. MORE RECENTLY THE DRIVER SIDE DOOR WHICH WAS FUNCTIONING FLAWLESSLY ALL OF THE SUDDEN IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN. THE MANUAL LOCK ON THE INSIDE OF THE DOOR WILL NOT UNLOCK. ALMOST AS IF IT IS JAMMED. OPENED BOTH SIDE DOORS AND EVERYONE GOT IN. DROVE FOR 20 MINUTES AND TRIED TO DROP OFF MY PASSENGERS AND THE DOOR WOULD NOT OPEN ON THE DRIVER SIDE. ARE THE MOTORS DEFECTIVE? DESIGNED TO BREAK AFTER WARRANTY EXPIRES? VIDEOS ON HOW TO FIX THIS ISSUE APPEAR TO BE QUITE INVOLVED AND COMPLEX. NEARLY IMPOSSIBLE IF THE DOOR CANNOT BE OPENED.
Additional Notes:
HAVING SEVERAL ISSUES WITH THIS VEHICLE. THE ONE THAT HAS BEEN APPARENT THE LONGEST IS THE RUST BUBBLES ALONG THE EDGE OF THE HOOD UNDER THE PAINT. PASSENGER SIDE SLIDING DOOR LOCK IS STICKING. WHEN LOCKING USING THE KEY FOB IT MAKES A LOUD BUZZING NOISE. THIS HAS BEEN ONGOING FOR SIX MONTHS OR SO. MORE RECENTLY THE DRIVER SIDE DOOR WHICH WAS FUNCTIONING FLAWLESSLY ALL OF THE SUDDEN IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN. THE MANUAL LOCK ON THE INSIDE OF THE DOOR WILL NOT UNLOCK. ALMOST AS IF IT IS JAMMED. OPENED BOTH SIDE DOORS AND EVERYONE GOT IN. DROVE FOR 20 MINUTES AND TRIED TO DROP OFF MY PASSENGERS AND THE DOOR WOULD NOT OPEN ON THE DRIVER SIDE. ARE THE MOTORS DEFECTIVE? DESIGNED TO BREAK AFTER WARRANTY EXPIRES? VIDEOS ON HOW TO FIX THIS ISSUE APPEAR TO BE QUITE INVOLVED AND COMPLEX. NEARLY IMPOSSIBLE IF THE DOOR CANNOT BE OPENED.
Mfg Campaign: 11203007
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE SLIDING DOOR LOCKED AND CANNOT BE UNLOCKED WITH POWER CONTROLS OR MANUALLY. GOOGLED AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM.
Corrective Action:
DRIVERS SIDE SLIDING DOOR LOCKED AND CANNOT BE UNLOCKED WITH POWER CONTROLS OR MANUALLY. GOOGLED AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM.
Additional Notes:
DRIVERS SIDE SLIDING DOOR LOCKED AND CANNOT BE UNLOCKED WITH POWER CONTROLS OR MANUALLY. GOOGLED AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM.
Mfg Campaign: 11202722
Recall Date: Apr 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER SIDE DOOR STOPPED WORKING WILL NOT OPEN. THIS IS UNSAFE FOR PASSENGERS INSDE THE VEHICLE.
Corrective Action:
DRIVER SIDE DOOR STOPPED WORKING WILL NOT OPEN. THIS IS UNSAFE FOR PASSENGERS INSDE THE VEHICLE.
Additional Notes:
DRIVER SIDE DOOR STOPPED WORKING WILL NOT OPEN. THIS IS UNSAFE FOR PASSENGERS INSDE THE VEHICLE.
Mfg Campaign: 11197119
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Corrective Action:
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Additional Notes:
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Mfg Campaign: 11197191
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Corrective Action:
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Additional Notes:
TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR
Mfg Campaign: 11197191
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I HAD BEEN HAVING ISSUES WITH THE GAUGES STARTED FLASHING AND GOING CRAZY ON THE 2ND DAY AFTER HAVING IT. THEN AT TIMES I WOULD BE LOCKED OUT FOR EXTENDED PERIODS OF TIME. AFTER THE OIL PUMP IN THE TRANSMISSION WENT OUT I HAD IT CHECKED FOR CODES AND IT SHOWED U0141 AS BEING STORED. AFTER THE TRANSMISSION WAS FIXED THEY WERE IN THE PROCESS OF DELIVERING IT BACK AND IT STARTED ACTING UP ON THEIR WAY WITH IT. AFTER TALKING TO THE DEALER TODAY THEY TELL ME IT IS THE TIPM AND IT IS THROWING 35 CODES. THIS IS NOT SAFE CAUSING YOU TO LOSE POWER WHILE DRIVING OR VEHICLE NOT STARTING OR BEING LOCKED OUT IN AN EMERGENCY SITUATION
Corrective Action:
I HAD BEEN HAVING ISSUES WITH THE GAUGES STARTED FLASHING AND GOING CRAZY ON THE 2ND DAY AFTER HAVING IT. THEN AT TIMES I WOULD BE LOCKED OUT FOR EXTENDED PERIODS OF TIME. AFTER THE OIL PUMP IN THE TRANSMISSION WENT OUT I HAD IT CHECKED FOR CODES AND IT SHOWED U0141 AS BEING STORED. AFTER THE TRANSMISSION WAS FIXED THEY WERE IN THE PROCESS OF DELIVERING IT BACK AND IT STARTED ACTING UP ON THEIR WAY WITH IT. AFTER TALKING TO THE DEALER TODAY THEY TELL ME IT IS THE TIPM AND IT IS THROWING 35 CODES. THIS IS NOT SAFE CAUSING YOU TO LOSE POWER WHILE DRIVING OR VEHICLE NOT STARTING OR BEING LOCKED OUT IN AN EMERGENCY SITUATION
Additional Notes:
I HAD BEEN HAVING ISSUES WITH THE GAUGES STARTED FLASHING AND GOING CRAZY ON THE 2ND DAY AFTER HAVING IT. THEN AT TIMES I WOULD BE LOCKED OUT FOR EXTENDED PERIODS OF TIME. AFTER THE OIL PUMP IN THE TRANSMISSION WENT OUT I HAD IT CHECKED FOR CODES AND IT SHOWED U0141 AS BEING STORED. AFTER THE TRANSMISSION WAS FIXED THEY WERE IN THE PROCESS OF DELIVERING IT BACK AND IT STARTED ACTING UP ON THEIR WAY WITH IT. AFTER TALKING TO THE DEALER TODAY THEY TELL ME IT IS THE TIPM AND IT IS THROWING 35 CODES. THIS IS NOT SAFE CAUSING YOU TO LOSE POWER WHILE DRIVING OR VEHICLE NOT STARTING OR BEING LOCKED OUT IN AN EMERGENCY SITUATION
Mfg Campaign: 11197223
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LEFT POWER SLIDING DOOR STOPPED WORKING AND UNABLE TO OPEN MANUALLY AFFRAID MY GRANDCHILDREN WILL BE ENDANGERED IF I'M IN A SITUATION AND NEED TO GET THEM OUT FROM THE LEFT SIDE
Corrective Action:
LEFT POWER SLIDING DOOR STOPPED WORKING AND UNABLE TO OPEN MANUALLY AFFRAID MY GRANDCHILDREN WILL BE ENDANGERED IF I'M IN A SITUATION AND NEED TO GET THEM OUT FROM THE LEFT SIDE
Additional Notes:
LEFT POWER SLIDING DOOR STOPPED WORKING AND UNABLE TO OPEN MANUALLY AFFRAID MY GRANDCHILDREN WILL BE ENDANGERED IF I'M IN A SITUATION AND NEED TO GET THEM OUT FROM THE LEFT SIDE
Mfg Campaign: 11196889
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL - OUR PROBLEM IS THAT THE SLIDING SIDE DOORS WILL NOT OPEN. ONE PLAYED OUT ABOUT 6 MONTHS AGO AND THE OTHER PLAYED OUT A WEEK AGO. I'VE TOOK IT TO BE CHECKED OUT AT AUTO ZONE AND NONE OF THE FUZZES WERE BLOWN OUT. BY IT BEING CONSIDERED A NEW VEHICLE THE SIDE DOORS SHOULDN'T BE HAVING ANY PROBLEMS!
Corrective Action:
TAKATA RECALL - OUR PROBLEM IS THAT THE SLIDING SIDE DOORS WILL NOT OPEN. ONE PLAYED OUT ABOUT 6 MONTHS AGO AND THE OTHER PLAYED OUT A WEEK AGO. I'VE TOOK IT TO BE CHECKED OUT AT AUTO ZONE AND NONE OF THE FUZZES WERE BLOWN OUT. BY IT BEING CONSIDERED A NEW VEHICLE THE SIDE DOORS SHOULDN'T BE HAVING ANY PROBLEMS!
Additional Notes:
TAKATA RECALL - OUR PROBLEM IS THAT THE SLIDING SIDE DOORS WILL NOT OPEN. ONE PLAYED OUT ABOUT 6 MONTHS AGO AND THE OTHER PLAYED OUT A WEEK AGO. I'VE TOOK IT TO BE CHECKED OUT AT AUTO ZONE AND NONE OF THE FUZZES WERE BLOWN OUT. BY IT BEING CONSIDERED A NEW VEHICLE THE SIDE DOORS SHOULDN'T BE HAVING ANY PROBLEMS!
Mfg Campaign: 11196931
Recall Date: Apr 17, 2019
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