Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR NO REASON MY RIGHT SLIDING DOOR STARTED MAKING A BUZZING SOUND WHEN UNLOCKING IT. SO, NOW EVERY TIME I OPEN OR UNLOCK THE DOOR I HEAR THIS VERY LOUD BUZZING SOUND. I HAVE READ THAT THIS IS VERY COMMON WITH DODGE GRAND CARAVANS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN HIT IN THE SIDE. THIS STARTED IN THE FALL OF 2020 WHILE IN MY DRIVEWAY.
Corrective Action:
FOR NO REASON MY RIGHT SLIDING DOOR STARTED MAKING A BUZZING SOUND WHEN UNLOCKING IT. SO, NOW EVERY TIME I OPEN OR UNLOCK THE DOOR I HEAR THIS VERY LOUD BUZZING SOUND. I HAVE READ THAT THIS IS VERY COMMON WITH DODGE GRAND CARAVANS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN HIT IN THE SIDE. THIS STARTED IN THE FALL OF 2020 WHILE IN MY DRIVEWAY.
Additional Notes:
FOR NO REASON MY RIGHT SLIDING DOOR STARTED MAKING A BUZZING SOUND WHEN UNLOCKING IT. SO, NOW EVERY TIME I OPEN OR UNLOCK THE DOOR I HEAR THIS VERY LOUD BUZZING SOUND. I HAVE READ THAT THIS IS VERY COMMON WITH DODGE GRAND CARAVANS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN HIT IN THE SIDE. THIS STARTED IN THE FALL OF 2020 WHILE IN MY DRIVEWAY.
Mfg Campaign: 11390463
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2017 DODGE CARAVAN ABOUT A YEAR AFTER I BOUGHT IT MY HAZARD LIGHTS STARTED ACTIVATING WHEN MY MIDDLE SLIDING DOORS WOULD OPEN. I THOUGHT IT WAS A GREAT SAFETY FEATURE, WHILE BEING CONFUSED WHY IT HAD JUST STARTED HAPPENING 1 DAY. THEN A FEW MONTHS LATER MY LOCKS WOULD AND STILL MAKE A DISTRACTING BUZZING SOUND WHEN THE DOORS GET LOCKED OR UNLOCKED. IS THERE A SAFETY RECALL ON ANY OF THESE ISSUES?
Corrective Action:
I HAVE A 2017 DODGE CARAVAN ABOUT A YEAR AFTER I BOUGHT IT MY HAZARD LIGHTS STARTED ACTIVATING WHEN MY MIDDLE SLIDING DOORS WOULD OPEN. I THOUGHT IT WAS A GREAT SAFETY FEATURE, WHILE BEING CONFUSED WHY IT HAD JUST STARTED HAPPENING 1 DAY. THEN A FEW MONTHS LATER MY LOCKS WOULD AND STILL MAKE A DISTRACTING BUZZING SOUND WHEN THE DOORS GET LOCKED OR UNLOCKED. IS THERE A SAFETY RECALL ON ANY OF THESE ISSUES?
Additional Notes:
I HAVE A 2017 DODGE CARAVAN ABOUT A YEAR AFTER I BOUGHT IT MY HAZARD LIGHTS STARTED ACTIVATING WHEN MY MIDDLE SLIDING DOORS WOULD OPEN. I THOUGHT IT WAS A GREAT SAFETY FEATURE, WHILE BEING CONFUSED WHY IT HAD JUST STARTED HAPPENING 1 DAY. THEN A FEW MONTHS LATER MY LOCKS WOULD AND STILL MAKE A DISTRACTING BUZZING SOUND WHEN THE DOORS GET LOCKED OR UNLOCKED. IS THERE A SAFETY RECALL ON ANY OF THESE ISSUES?
Mfg Campaign: 11390464
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.
Corrective Action:
I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.
Additional Notes:
I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.
Mfg Campaign: 11390284
Recall Date: Jan 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.
Corrective Action:
I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.
Additional Notes:
I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID THEY ARE NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM DRIVING IN A VAN THAT IS STILL LEAKING AND TOLD JUST TO CHECK IT WEEKLY AND TO IT OFF IN THE MEANTIME. I'M NOT SURE IF YOU CAN HELP OUT IF I SHOULD DIRECT THIS TO YOU OR SOMEONE ELSE. I SAW THIS INFO ON NHTSA.GOV. ANY GUIDANCE HOW TO REPORT THIS ISSUE WOULD HELP. I HAVE SEEN VIDEOS THAT SAY THIS USUALLY OCCURS IF SOMEONE TORQUES THE FILTER TO TIGHT. THIS IS THE FIRST OIL CHANGE SINCE I PURCHASED THIS VEHICLE AND THE LAST PAGE THAT DID THE OIL CHANGE WAS THE DEALERSHIP IN OCT 2020. I'M SO FRUSTRATED RIGHT NOW BECAUSE THE WARRANTY THE DEALERSHIP SOLD ME DOESN'T COVER THIS ISSUE. I DON'T KNOW WHEN IT WILL EVEN BE RESOLVED. I DON'T WANT TO RISK THE LEAK GETTING WORSE AND I DON'T CATCH IT OR MY VAN CATCHING ON FIRE. PLEASE HELP IF YOU CAN.
Mfg Campaign: 11390284
Recall Date: Jan 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Corrective Action:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Additional Notes:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Mfg Campaign: 11389343
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Corrective Action:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Additional Notes:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Mfg Campaign: 11389343
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Corrective Action:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Additional Notes:
THE RPM IS INESTABLE, THE TRANSMISSION HARD SHIFT, COOLANT SISTEM OF ENGINE HAVE PROBLEM
Mfg Campaign: 11389343
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Corrective Action:
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Additional Notes:
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Mfg Campaign: 11389167
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Corrective Action:
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Additional Notes:
I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NOT OPEN. SO I WENT TO THE DEALERSHIP THAT I PURCHASED THE VAN AT AND THEY CHECKED IT OUT AND TOLD ME THAT THE LEFT SIDE SLIDING DOOR LOCK ACTUATOR IS BROKEN.
Mfg Campaign: 11389167
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.
Corrective Action:
DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.
Additional Notes:
DRIVER'S SIDE REAR SLIDING DOOR WON'T OPEN. IT IS STUCK IN PLACE. THE LOCK WON'T LOCK OR UNLOCK. IT WAS WORKING ONE DAY AND THEN THE NEXT IT STOPPED. NOTHING IS BLOCKING ITS PATH.
Mfg Campaign: 11388811
Recall Date: Jan 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Corrective Action:
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Additional Notes:
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Mfg Campaign: 11387720
Recall Date: Jan 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Corrective Action:
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Additional Notes:
COULD MEAN THE DIFFERENCE BETWEEN LIFE AND DEATH. 2017 DODGE GRAND CARAVAN DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THIS A SAFETY ISSUE BECAUSE IT PREVENTS THE PASSENGERS IN THE BACK FROM EXITING QUICKLY IN CASE OF EMERGENCY. IN THE CASE OF PARENTS WITH CHILDREN IN CAR SEATS THEY ARE UNABLE TO GET THE CHILD OUT SAFELY.
Mfg Campaign: 11387720
Recall Date: Jan 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.
Corrective Action:
PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.
Additional Notes:
PASSENGER SIDE DOOR WILL NOT UNLOCK AND IS STUCK I LOCK MODE. I CANNOT OPEN THE DOOR.
Mfg Campaign: 11386826
Recall Date: Jan 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Corrective Action:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Additional Notes:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Mfg Campaign: 11383435
Recall Date: Dec 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Corrective Action:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Additional Notes:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Mfg Campaign: 11383435
Recall Date: Dec 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Corrective Action:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Additional Notes:
MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEPLOYED. THE FENDER MOLDING WAS RIPPED APART, RADIATOR WAS PUSHED INTO THE THE ENGINE BLOCK, PASSENGER LIGHT WAS DEMOLISHED AND PUSHED IN TO THE ENGINE COMPARTMENT, ALL THE ELECTRIC WARNING LIGHTS CAME ON EXCEPT THE ENGINE LIGHT AND THE FENDER WELL WAS PUSHED BACK 1/4 INCH AND IN 1 INCH INTO THE PASSENGER DOOR. A RED LIGHTNING BOLT CAME ON AND THE VEHICLE STOPPED RUNNING. TOW TRUCK CAME AND THEY WERE NOT ABLE TO GET THE VEHICLE OUT OF PARK.
Mfg Campaign: 11383435
Recall Date: Dec 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).
Corrective Action:
OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).
Additional Notes:
OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHOUT POWER WHILE WE MOVED IT BRIEFLY TO A SAFE LOCATION TO PARK IT FOR TOWING. THE VEHICLE HAD TO BE TOWED TO A DEALER BECAUSE THE TRANSMISSION WAS INOPERATIVE. UPON DIAGNOSIS, DODGE DEALERSHIP CONFIRMED TORQUE CONVERTOR HAD FAILED AND THAT THE MATERIAL FROM THE TRANSMISSION HAD TO BE DISASSEMBLED AND OVERHAULED TO REMOVE THE MATERIAL FROM THE TRANSMISSION. WE WERE VERY FORTUNATE TO HAVE BEEN TRAVELING AT A LOW SPEED AND NEAR A PARKING LOT THAT WE COULD PULL OF INTO AND IMMEDIATELY STOP THE VEHICLE, AS I HAD MY WIFE AND TWO CHILDREN IN THE CAR. DODGE POWERTRAIN WARRANTY EXTENDS TO 60,000 MILES AND DOES NOT COVER THIS REPAIR UNDER A WARRANTY REPAIR (3,095 MILES OUT OF WARRANTY).
Mfg Campaign: 11377204
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Corrective Action:
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Additional Notes:
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Mfg Campaign: 11374410
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Corrective Action:
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Additional Notes:
DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH BUTTON INSIDE OR BUTTON ON KEY FOB
Mfg Campaign: 11374410
Recall Date: Nov 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Corrective Action:
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Additional Notes:
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Mfg Campaign: 11373148
Recall Date: Nov 5, 2020
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Valencia, CA • 36 yrs
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