Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Corrective Action:
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Additional Notes:
REAR POWER SLIDING DOOR STUCK CLOSED. THE REAR POWER SLIDING DOOR APPEARS TO HAVE NO MANUAL METHOD OF OPENING. WHEN ELECTRICAL COMPONENTS FAIL THE PASSENGERS HAVE NO WAY OF FORCING OPEN. THE DEALERSHIP HAD THE VEHICLE FOR 2 DAYS BEFORE BEING ABLE TO OPEN THE DOOR.
Mfg Campaign: 11373148
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Corrective Action:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Additional Notes:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Mfg Campaign: 11365805
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Corrective Action:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Additional Notes:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Mfg Campaign: 11365805
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Corrective Action:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Additional Notes:
MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DAY THE AIRBAGS EXPLODED THEY EXPLODED I HAD NO PASSENGER NEXT TO ME AND THE PASSENGER AIRBAG AND SEAT BELTS ALL DAMAGED AND MY PASSENGER WINDOW IS ALL BROKEN. I HAVE ALREADY CALLED THE DODGE DEPARTMENT AND THEY DO NOT GIVE ME ANY RESULTS SINCE AN IMPECTOR FROM THE DODGE COMPANY ALREADY WENT TO SEE MY CAR AND HE SAID THAT IT IS A FACTORY FAULT AND I DON'T KNOW WHY THEY CAN'T HELP ME WITH THIS FAULT I MAKE MY CAR AND I CAN'T DRIVE IT AND I'M PAYING FOR THE CAR AND I KEEP LOSING MY MONEY WITHOUT USING MY CAR PLEASE HELP ME PLEASE
Mfg Campaign: 11365805
Recall Date: Oct 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.
Corrective Action:
VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.
Additional Notes:
VEHICLE HAD PRIOR ISSUES OF STALLING WHEN STOPPED IN TRAFFIC WHICH RESULTED IN TRANSMISSION BEING REPLACED UNDER WARRANTY. SEVERAL MONTHS AFTER TRANSMISSION WAS REPLACED, THE VEHICLE WOULD NOT TURN ON AT ALL AFTER JUST HAVING DRIVEN THE VEHICLE 30 MINUTES PRIOR. BOTH THE BATTERY AND ALTERNATOR HAD TO BE REPLACED. VEHICLE IS 3 YEARS OLD AND HAS JUST UNDER 60,000 MILES.
Mfg Campaign: 11365187
Recall Date: Oct 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.
Corrective Action:
DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.
Additional Notes:
DRIVER'S SIDE PASSENGER DOOR LOCKING MECHANISM BUZZES WHEN LOCKING. IT MUST BE MANUALLY UNLOCKED TO OPEN DOOR.
Mfg Campaign: 11363142
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.
Corrective Action:
LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.
Additional Notes:
LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING REAR PASSENGER SLIDING DOOR. YOU HEAR THE NOISE 100% OF THE TIME WHEN DEPRESSING THE ELECTRIC DOOR LOCK BUTTON, EITHER TO LOCK OR UNLOCK.
Mfg Campaign: 11363199
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Corrective Action:
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Additional Notes:
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Mfg Campaign: 11363256
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Corrective Action:
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Additional Notes:
DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF.
Mfg Campaign: 11363256
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.
Corrective Action:
COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.
Additional Notes:
COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE.
Mfg Campaign: 11363258
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.
Corrective Action:
SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.
Additional Notes:
SLIDING DOOR ON SIDE GOT STUCK AND IS STUCK IN THE LOCK POSITION AND WON'T OPEN MANUALLY OR ELECTRONICALLY OR BY BUTTON. VEHICLE WAS STATIONARY.
Mfg Campaign: 11362936
Recall Date: Oct 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.
Corrective Action:
THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.
Additional Notes:
THE ACTUATOR ON THE SLIDING BACK DOOR HAS STOPPED WORKING PROPERLY. THE DOOR WILL NOT UNLOCK OR OPEN, CAUSING A MAJOR SAFETY ISSUE. THIS COULD POTENTIALLY TRAP ME OR MY FAMILY IN THE CAR DURING A FIRE OR WRECK. UPON RESEARCHING THIS ISSUE, IT IS A COMMON ISSUE FOR DOGE CARAVANS, YET DODGE REFUSES TO RECALL THESE FAULTY ACTUATORS. THE REPAIR RUNS UPWARDS OF $1000 TO $1500, NOT SOMETHING MANY PEOPLE CAN AFFORD. NOT ONLY THAT, BUT CONSUMERS SHOULDNT HAVE TO PAY FOR THIS SINCE DODGE IS KNOWINGLY INSTALLING FAULTY ACTUATORS. THIS COULD CAUSE SOMEONE'S DEATH IF THEY ARE UNABLE TO GET OUT OF THEIR CAR DURING AN EMERGENCY. SOMETHING NEEDS TO BE DONE ABOUT IT.
Mfg Campaign: 11362465
Recall Date: Oct 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.
Corrective Action:
ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.
Additional Notes:
ARRIVING HOME FROM A DR. APPOINTMENT THE DOOR DIRECTLY BEHIND THE PASSENGER SEAT QUICK WORKING COMPLETELY. THERE WAS/IS ABSOLUTELY NO WAY OF OPENING THIS DOOR. THE PASSENGER IN THAT SEAT WAS A 92 YEAR OLD MAN WHO HAD EXTREME DIFFICULTY EXITING IN AN ALTERNATIVE MANNER THROUGH THE DOOR BEHIND THE FRONT PASSENGER SEAT. FORTUNATELY IT ONLY CAUSED HIM PAIN AND DISCOMFORT FOR A FEW DAYS. THIS PRESENTS A SERIOUS SAFETY HAZARD IN THE EVENT OF AND ACCIDENT / FIRE AND THE OCCUPANT IS UNABLE TO ESCAPE. PLEASE RECALL ALL VEHICLES WITH THIS ISSUE.
Mfg Campaign: 11361065
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.
Corrective Action:
DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.
Additional Notes:
DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.
Mfg Campaign: 11355670
Recall Date: Sep 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.
Corrective Action:
MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.
Additional Notes:
MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF IF THERE IS AN IMPACT. THERE WERE ZERO IMPACTS OR ACCIDENTS. THERE WAS A PARKED CAR ON THE DRIVERS SIDE BUT NO ONE WAS IN IT.
Mfg Campaign: 11354737
Recall Date: Sep 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020
Corrective Action:
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020
Additional Notes:
DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION.SUDDENLY STOPPED RESPONDING T TO THE THE KEY FOB OR THE CONTROL INSIDE OF THE VAN. IT CANNOT BE OPENED MANUALLY EITHER. FIRST NOTED IN LATE JUNE OF 2020
Mfg Campaign: 11354779
Recall Date: Sep 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.
Corrective Action:
EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.
Additional Notes:
EACH AND EVERY TIME MY VEHICLE IS LOCKED OR UNLOCKED IT MAKES A HIGH PITCHED BUZZING SOUND. THIS ALSO OCCURS WHEN DOORS ARE OPENED AFTER THE DOORS HAVE BEEN LOCKED AS PART OF THE AUTOMATIC SECURITY WHEN IT HAS BEEN OPERATED OR WHEN THEY WERE LOCKED WHEN THE VEHICLE WAS STATIONARY THE WHOLE TIME.
Mfg Campaign: 11354347
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.
Corrective Action:
THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.
Additional Notes:
THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN.
Mfg Campaign: 11354397
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PASSANGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSOTION. IT WILL NOT UNLOCK MANUELLY, KEY FOB OR USING THE UNLOCK BUTTONS IN HT FRONT OF THE VAN.
Corrective Action:
PASSANGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSOTION. IT WILL NOT UNLOCK MANUELLY, KEY FOB OR USING THE UNLOCK BUTTONS IN HT FRONT OF THE VAN.
Additional Notes:
PASSANGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSOTION. IT WILL NOT UNLOCK MANUELLY, KEY FOB OR USING THE UNLOCK BUTTONS IN HT FRONT OF THE VAN.
Mfg Campaign: 11354116
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .
Corrective Action:
MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .
Additional Notes:
MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE .
Mfg Campaign: 11354326
Recall Date: Sep 10, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury