Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Consumer Complaints
325 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Corrective Action:
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Additional Notes:
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Mfg Campaign: 11656371
Recall Date: Apr 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Corrective Action:
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Additional Notes:
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Mfg Campaign: 11656371
Recall Date: Apr 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has developed a misfire on cylinder #2. Causes driveability issues. Appears to be systemic for this engine, with the manufacturer aware of this since the 2011 model year at least. There should be a recall or warranty extension to cover a manufacturing fault such as this.
Corrective Action:
Vehicle has developed a misfire on cylinder #2. Causes driveability issues. Appears to be systemic for this engine, with the manufacturer aware of this since the 2011 model year at least. There should be a recall or warranty extension to cover a manufacturing fault such as this.
Additional Notes:
Vehicle has developed a misfire on cylinder #2. Causes driveability issues. Appears to be systemic for this engine, with the manufacturer aware of this since the 2011 model year at least. There should be a recall or warranty extension to cover a manufacturing fault such as this.
Mfg Campaign: 11654202
Recall Date: Apr 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Mfg Campaign: 11651258
Recall Date: Mar 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.
Corrective Action:
The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.
Additional Notes:
The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.
Mfg Campaign: 11647823
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted; however, the failure reoccurred within an hour. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact was informed that there was no fault code retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted; however, the failure reoccurred within an hour. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact was informed that there was no fault code retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted; however, the failure reoccurred within an hour. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact was informed that there was no fault code retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Mfg Campaign: 11647444
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.
Mfg Campaign: 11646924
Recall Date: Mar 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My report is to hopefully get a recall started on the transmission of my vehicle. I do not yet have 100,000 miles on my vehicle and need a new transmission. I realize now every time that it accelerated strangely or delayed in acceleration that my transmission was defective all along since I purchased the vehicle. I assumed it was me getting used to the vehicle but I now realize since I had my vehicle inspected by 3 different mechanics, 2 of them specialized in transmissions, that it is defective. The two specialists mechanics told me that this is a known problem for this type of vehicle and I beg of you to investigate this matter immediately. Further, the design of my vehicle’s transmission is completely enclosed, which doesn’t allow it to be repaired without removal and rebuilding. I still owe quite a bit of money on this vehicle, and I cannot even drive it more than a few blocks. Two days ago, while waiting for the drawbridge by my home to go down, I put the vehicle in park. When it was time to go, my vehicle would not go out of park for about 30 seconds and then would not move once in drive for another 30 seconds. My engine light came on a while ago, which is what led me to have it checked out. It has always gotten very bad gas mileage since I bought it used. When I bought the vehicle, it was during Covid when there was a chip shortage, so there were no affordable new cars on car lots. There should be some recourse for this problem.
Corrective Action:
My report is to hopefully get a recall started on the transmission of my vehicle. I do not yet have 100,000 miles on my vehicle and need a new transmission. I realize now every time that it accelerated strangely or delayed in acceleration that my transmission was defective all along since I purchased the vehicle. I assumed it was me getting used to the vehicle but I now realize since I had my vehicle inspected by 3 different mechanics, 2 of them specialized in transmissions, that it is defective. The two specialists mechanics told me that this is a known problem for this type of vehicle and I beg of you to investigate this matter immediately. Further, the design of my vehicle’s transmission is completely enclosed, which doesn’t allow it to be repaired without removal and rebuilding. I still owe quite a bit of money on this vehicle, and I cannot even drive it more than a few blocks. Two days ago, while waiting for the drawbridge by my home to go down, I put the vehicle in park. When it was time to go, my vehicle would not go out of park for about 30 seconds and then would not move once in drive for another 30 seconds. My engine light came on a while ago, which is what led me to have it checked out. It has always gotten very bad gas mileage since I bought it used. When I bought the vehicle, it was during Covid when there was a chip shortage, so there were no affordable new cars on car lots. There should be some recourse for this problem.
Additional Notes:
My report is to hopefully get a recall started on the transmission of my vehicle. I do not yet have 100,000 miles on my vehicle and need a new transmission. I realize now every time that it accelerated strangely or delayed in acceleration that my transmission was defective all along since I purchased the vehicle. I assumed it was me getting used to the vehicle but I now realize since I had my vehicle inspected by 3 different mechanics, 2 of them specialized in transmissions, that it is defective. The two specialists mechanics told me that this is a known problem for this type of vehicle and I beg of you to investigate this matter immediately. Further, the design of my vehicle’s transmission is completely enclosed, which doesn’t allow it to be repaired without removal and rebuilding. I still owe quite a bit of money on this vehicle, and I cannot even drive it more than a few blocks. Two days ago, while waiting for the drawbridge by my home to go down, I put the vehicle in park. When it was time to go, my vehicle would not go out of park for about 30 seconds and then would not move once in drive for another 30 seconds. My engine light came on a while ago, which is what led me to have it checked out. It has always gotten very bad gas mileage since I bought it used. When I bought the vehicle, it was during Covid when there was a chip shortage, so there were no affordable new cars on car lots. There should be some recourse for this problem.
Mfg Campaign: 11645951
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Corrective Action:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Additional Notes:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Mfg Campaign: 11644913
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Corrective Action:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Additional Notes:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Mfg Campaign: 11644913
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Corrective Action:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Additional Notes:
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.
Mfg Campaign: 11644913
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both sliding side doors buzz when locking and unlocking. A couple of times the left door has not locked while driving
Corrective Action:
Both sliding side doors buzz when locking and unlocking. A couple of times the left door has not locked while driving
Additional Notes:
Both sliding side doors buzz when locking and unlocking. A couple of times the left door has not locked while driving
Mfg Campaign: 11639357
Recall Date: Jan 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver's side sliding door would not open. It was like the door was stuck in the lock position. Unable to get my child out of the vehicle from that side. There were no warnings or symptoms indicating there was any issue at all prior to this occurring. Randomly a few days later it started to work like normal again, however now the door will not lock. When the other doors auto lock a loud noise comes from that door, but it does not lock. It does open when prompted. I have not had anyone inspect the problem as of yet.
Corrective Action:
The driver's side sliding door would not open. It was like the door was stuck in the lock position. Unable to get my child out of the vehicle from that side. There were no warnings or symptoms indicating there was any issue at all prior to this occurring. Randomly a few days later it started to work like normal again, however now the door will not lock. When the other doors auto lock a loud noise comes from that door, but it does not lock. It does open when prompted. I have not had anyone inspect the problem as of yet.
Additional Notes:
The driver's side sliding door would not open. It was like the door was stuck in the lock position. Unable to get my child out of the vehicle from that side. There were no warnings or symptoms indicating there was any issue at all prior to this occurring. Randomly a few days later it started to work like normal again, however now the door will not lock. When the other doors auto lock a loud noise comes from that door, but it does not lock. It does open when prompted. I have not had anyone inspect the problem as of yet.
Mfg Campaign: 11637957
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while at a red light, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the independent mechanic stated that the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The vehicle was towed to a different independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 835,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while at a red light, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the independent mechanic stated that the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The vehicle was towed to a different independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 835,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while at a red light, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the independent mechanic stated that the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The vehicle was towed to a different independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 835,000.
Mfg Campaign: 11632468
Recall Date: Dec 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine components have failed, there is compression issue from cylinders, rings, and valve issues. Same as 2017 recall, seems to be still affecting my 2018 model. mileage is only 73,000.
Corrective Action:
The engine components have failed, there is compression issue from cylinders, rings, and valve issues. Same as 2017 recall, seems to be still affecting my 2018 model. mileage is only 73,000.
Additional Notes:
The engine components have failed, there is compression issue from cylinders, rings, and valve issues. Same as 2017 recall, seems to be still affecting my 2018 model. mileage is only 73,000.
Mfg Campaign: 11631952
Recall Date: Dec 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.
Corrective Action:
Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.
Additional Notes:
Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.
Mfg Campaign: 11631691
Recall Date: Dec 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop
Corrective Action:
I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop
Additional Notes:
I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop
Mfg Campaign: 11629755
Recall Date: Dec 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.
Corrective Action:
BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.
Additional Notes:
BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.
Mfg Campaign: 11624263
Recall Date: Nov 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding door locks/actuators on the rear sliding doors do not engage allowing the doors to open even when the doors are locked leaving the risk of the doors opening while the vehicle is moving or allowing someone to break into the vehicle since the doors won't lock and can be opened, even when the rest of the doors on the vehicle are locked.
Corrective Action:
The sliding door locks/actuators on the rear sliding doors do not engage allowing the doors to open even when the doors are locked leaving the risk of the doors opening while the vehicle is moving or allowing someone to break into the vehicle since the doors won't lock and can be opened, even when the rest of the doors on the vehicle are locked.
Additional Notes:
The sliding door locks/actuators on the rear sliding doors do not engage allowing the doors to open even when the doors are locked leaving the risk of the doors opening while the vehicle is moving or allowing someone to break into the vehicle since the doors won't lock and can be opened, even when the rest of the doors on the vehicle are locked.
Mfg Campaign: 11623486
Recall Date: Nov 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2018 dodge grand caravan whose door lock actuators are failing in the rear sliding doors. This is accompanied by loud buzzing. Sometimes they don’t unlock which causes some problems for backseat passengers. After looking online, I found there is a recall for this same problem in model years 2016-2017. I’m having the same issue but my vehicle is not covered under the recall. I just want you to know that the problem is still happening.
Corrective Action:
I have a 2018 dodge grand caravan whose door lock actuators are failing in the rear sliding doors. This is accompanied by loud buzzing. Sometimes they don’t unlock which causes some problems for backseat passengers. After looking online, I found there is a recall for this same problem in model years 2016-2017. I’m having the same issue but my vehicle is not covered under the recall. I just want you to know that the problem is still happening.
Additional Notes:
I have a 2018 dodge grand caravan whose door lock actuators are failing in the rear sliding doors. This is accompanied by loud buzzing. Sometimes they don’t unlock which causes some problems for backseat passengers. After looking online, I found there is a recall for this same problem in model years 2016-2017. I’m having the same issue but my vehicle is not covered under the recall. I just want you to know that the problem is still happening.
Mfg Campaign: 11621135
Recall Date: Oct 21, 2024
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