Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Consumer Complaints
325 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Right sliding door does not lock when lock button is pushed and will swing open during driving and can be opened when parked while the lock system is still in place. Also the door when manually closed has trapped an arm and does not stop closing. Also have bubbles on front hood from unknown cause. Door problem started several weeks ago and was looked at then and also today at the dealer.
Corrective Action:
Right sliding door does not lock when lock button is pushed and will swing open during driving and can be opened when parked while the lock system is still in place. Also the door when manually closed has trapped an arm and does not stop closing. Also have bubbles on front hood from unknown cause. Door problem started several weeks ago and was looked at then and also today at the dealer.
Additional Notes:
Right sliding door does not lock when lock button is pushed and will swing open during driving and can be opened when parked while the lock system is still in place. Also the door when manually closed has trapped an arm and does not stop closing. Also have bubbles on front hood from unknown cause. Door problem started several weeks ago and was looked at then and also today at the dealer.
Mfg Campaign: 11620452
Recall Date: Oct 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine showing P0302 code for cylinder misfire which by a licensed mechanic has been traced back to an original manufacturers defect in the cylinder and rockers. In doing research into this issue, I found hundreds of other owners of this and similar model year dodge grand caravans having the same issue with incredibly expensive fixes. The issue can cause the vehicle to abruptly lose engine power, a major safety issue. The mechanics are indicating that the repair is over $5,000 and that it is a well known issue with these vehicles. The problem began when the vehicle only had around 60,000 miles.
Corrective Action:
Engine showing P0302 code for cylinder misfire which by a licensed mechanic has been traced back to an original manufacturers defect in the cylinder and rockers. In doing research into this issue, I found hundreds of other owners of this and similar model year dodge grand caravans having the same issue with incredibly expensive fixes. The issue can cause the vehicle to abruptly lose engine power, a major safety issue. The mechanics are indicating that the repair is over $5,000 and that it is a well known issue with these vehicles. The problem began when the vehicle only had around 60,000 miles.
Additional Notes:
Engine showing P0302 code for cylinder misfire which by a licensed mechanic has been traced back to an original manufacturers defect in the cylinder and rockers. In doing research into this issue, I found hundreds of other owners of this and similar model year dodge grand caravans having the same issue with incredibly expensive fixes. The issue can cause the vehicle to abruptly lose engine power, a major safety issue. The mechanics are indicating that the repair is over $5,000 and that it is a well known issue with these vehicles. The problem began when the vehicle only had around 60,000 miles.
Mfg Campaign: 11615771
Recall Date: Sep 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH and attempting to slow for a traffic signal, the vehicle was not slowing down as intended. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the brake lines needed to be flushed and the brake pads needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The contact called and made the dealer to aware of the failure but was informed that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH and attempting to slow for a traffic signal, the vehicle was not slowing down as intended. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the brake lines needed to be flushed and the brake pads needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The contact called and made the dealer to aware of the failure but was informed that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH and attempting to slow for a traffic signal, the vehicle was not slowing down as intended. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the brake lines needed to be flushed and the brake pads needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The contact called and made the dealer to aware of the failure but was informed that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11613794
Recall Date: Sep 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11611331
Recall Date: Aug 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.
Corrective Action:
The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.
Additional Notes:
The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.
Mfg Campaign: 11609226
Recall Date: Aug 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Corrective Action:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Additional Notes:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Mfg Campaign: 11607005
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Corrective Action:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Additional Notes:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Mfg Campaign: 11607005
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Corrective Action:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Additional Notes:
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
Mfg Campaign: 11607005
Recall Date: Aug 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Corrective Action:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Additional Notes:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Mfg Campaign: 11606607
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Corrective Action:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Additional Notes:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Mfg Campaign: 11606607
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Corrective Action:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Additional Notes:
Keep getting cylinder 2 missfire code I have changed everything it saids, I see this is a on going issue for years that people have reported yet its still not fixed and is costing us money because dodge don't want to take responsibility for thier mess up.
Mfg Campaign: 11606607
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.
Corrective Action:
The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.
Additional Notes:
The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.
Mfg Campaign: 11604763
Recall Date: Jul 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side sliding door lock failed, same as the 2016 model that has a recall.
Corrective Action:
Driver side sliding door lock failed, same as the 2016 model that has a recall.
Additional Notes:
Driver side sliding door lock failed, same as the 2016 model that has a recall.
Mfg Campaign: 11604833
Recall Date: Jul 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The passenger sliding door on the driver's side is stuck in the lock position and cannot unlock the door. Other doors need to be utilized to exit the vehicle and this poses a safety concern. I read many forums where this seems to be an issue with Dodge Caravans and should be a recall as it is known to be faulty. Contacted dealership and they want to charge over $600 to fix but this should be covered by Dodge and should be recalled as this poses a safety concern.
Corrective Action:
The passenger sliding door on the driver's side is stuck in the lock position and cannot unlock the door. Other doors need to be utilized to exit the vehicle and this poses a safety concern. I read many forums where this seems to be an issue with Dodge Caravans and should be a recall as it is known to be faulty. Contacted dealership and they want to charge over $600 to fix but this should be covered by Dodge and should be recalled as this poses a safety concern.
Additional Notes:
The passenger sliding door on the driver's side is stuck in the lock position and cannot unlock the door. Other doors need to be utilized to exit the vehicle and this poses a safety concern. I read many forums where this seems to be an issue with Dodge Caravans and should be a recall as it is known to be faulty. Contacted dealership and they want to charge over $600 to fix but this should be covered by Dodge and should be recalled as this poses a safety concern.
Mfg Campaign: 11601159
Recall Date: Jul 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Mfg Campaign: 11594998
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver’s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Mfg Campaign: 11594998
Recall Date: Jun 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure
Corrective Action:
Transmission failure
Additional Notes:
Transmission failure
Mfg Campaign: 11593689
Recall Date: Jun 11, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.
Corrective Action:
Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.
Additional Notes:
Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.
Mfg Campaign: 11592985
Recall Date: Jun 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Dodge Grand Caravan. The contact stated when she went to open the passenger’s side sliding side door, the door remained locked. The contact stated that the key fob was not working, and she was also unable to open the sliding door manually. The contact stated that the driver's side sliding door failed to open several months later. The contact stated that the only entry and exit into the vehicle was through the driver's and passenger’s side front doors. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 123,000.
Corrective Action:
The contact owns a 2018 Dodge Grand Caravan. The contact stated when she went to open the passenger’s side sliding side door, the door remained locked. The contact stated that the key fob was not working, and she was also unable to open the sliding door manually. The contact stated that the driver's side sliding door failed to open several months later. The contact stated that the only entry and exit into the vehicle was through the driver's and passenger’s side front doors. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 123,000.
Additional Notes:
The contact owns a 2018 Dodge Grand Caravan. The contact stated when she went to open the passenger’s side sliding side door, the door remained locked. The contact stated that the key fob was not working, and she was also unable to open the sliding door manually. The contact stated that the driver's side sliding door failed to open several months later. The contact stated that the only entry and exit into the vehicle was through the driver's and passenger’s side front doors. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 123,000.
Mfg Campaign: 11592325
Recall Date: Jun 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sliding door lock actuator failure resulting in inability to exit the vehicle quickly in the case of emergency.
Corrective Action:
Sliding door lock actuator failure resulting in inability to exit the vehicle quickly in the case of emergency.
Additional Notes:
Sliding door lock actuator failure resulting in inability to exit the vehicle quickly in the case of emergency.
Mfg Campaign: 11590229
Recall Date: May 22, 2024
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