Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z99
Recall Date: Sep 29, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
288 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.
Corrective Action:
I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.
Additional Notes:
I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.
Mfg Campaign: 11509777
Recall Date: Mar 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the driveshaft detached from the rear axle. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the driveshaft detached from the rear axle. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the driveshaft detached from the rear axle. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11509574
Recall Date: Feb 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle transmission went out/ stopped working.
Corrective Action:
Vehicle transmission went out/ stopped working.
Additional Notes:
Vehicle transmission went out/ stopped working.
Mfg Campaign: 11504076
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle transmission went out/ stopped working.
Corrective Action:
Vehicle transmission went out/ stopped working.
Additional Notes:
Vehicle transmission went out/ stopped working.
Mfg Campaign: 11504076
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Corrective Action:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Additional Notes:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Mfg Campaign: 11496504
Recall Date: Dec 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Corrective Action:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Additional Notes:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Mfg Campaign: 11496504
Recall Date: Dec 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Corrective Action:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Additional Notes:
The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.
Mfg Campaign: 11496504
Recall Date: Dec 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Passenger side headrest deployed by itself. Unable to put headrest back.
Corrective Action:
Passenger side headrest deployed by itself. Unable to put headrest back.
Additional Notes:
Passenger side headrest deployed by itself. Unable to put headrest back.
Mfg Campaign: 11491710
Recall Date: Nov 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Mfg Campaign: 11489275
Recall Date: Oct 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Corrective Action:
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Additional Notes:
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Mfg Campaign: 11489275
Recall Date: Oct 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's sister-in-law owns a 2017 Dodge Journey. The contact stated she smelled an abnormal gasoline odor inside the cabin of the vehicle. The contact opened the hood and became aware of gasoline bubbling up from the fuel line. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the fuel line needed to be replaced. The vehicle had not been repaired. The mechanic researched and related the failure to NHTSA Campaign Number: 16V814000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was 61,300.
Corrective Action:
The contact's sister-in-law owns a 2017 Dodge Journey. The contact stated she smelled an abnormal gasoline odor inside the cabin of the vehicle. The contact opened the hood and became aware of gasoline bubbling up from the fuel line. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the fuel line needed to be replaced. The vehicle had not been repaired. The mechanic researched and related the failure to NHTSA Campaign Number: 16V814000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was 61,300.
Additional Notes:
The contact's sister-in-law owns a 2017 Dodge Journey. The contact stated she smelled an abnormal gasoline odor inside the cabin of the vehicle. The contact opened the hood and became aware of gasoline bubbling up from the fuel line. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the fuel line needed to be replaced. The vehicle had not been repaired. The mechanic researched and related the failure to NHTSA Campaign Number: 16V814000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was 61,300.
Mfg Campaign: 11488378
Recall Date: Oct 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Corrective Action:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Additional Notes:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Mfg Campaign: 11487513
Recall Date: Oct 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Corrective Action:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Additional Notes:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Mfg Campaign: 11487513
Recall Date: Oct 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Corrective Action:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Additional Notes:
While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.
Mfg Campaign: 11487513
Recall Date: Oct 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.
Corrective Action:
The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.
Additional Notes:
The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.
Mfg Campaign: 11484956
Recall Date: Sep 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.
Corrective Action:
The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.
Additional Notes:
The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.
Mfg Campaign: 11484956
Recall Date: Sep 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.
Corrective Action:
Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.
Additional Notes:
Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.
Mfg Campaign: 11477391
Recall Date: Aug 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it happened. Something like this could cause someone to wreck or seriously injure someone. I did go to the er after it happen and they said a tbi(traumatic brain injury) and a sprain of my neck.
Corrective Action:
My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it happened. Something like this could cause someone to wreck or seriously injure someone. I did go to the er after it happen and they said a tbi(traumatic brain injury) and a sprain of my neck.
Additional Notes:
My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it happened. Something like this could cause someone to wreck or seriously injure someone. I did go to the er after it happen and they said a tbi(traumatic brain injury) and a sprain of my neck.
Mfg Campaign: 11470840
Recall Date: Jun 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Corrective Action:
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Additional Notes:
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Mfg Campaign: 11470859
Recall Date: Jun 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Corrective Action:
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Additional Notes:
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
Mfg Campaign: 11470859
Recall Date: Jun 24, 2022
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