Complaints & Recalls
Official Safety Recalls - Important!
54 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were repaired incorrectly under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25C14
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S55
Recall Date: Aug 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S48
Recall Date: Aug 25, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were previously remedied under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C05
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles. The right or left side impact sensors may not be properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S77
Recall Date: Dec 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with rearview camera systems and 8-inch screen displays. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C27
Recall Date: Nov 3, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain four-door 2021-2022 Bronco vehicles. The passenger-side rear door may be opened from inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S44
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Ranger and Bronco vehicles. The cruise control radar module was misaligned during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S52
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Bronco vehicles. During passenger air bag deployment, an air bag vent could open prematurely and result in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C23
Recall Date: Oct 1, 2021
Consumer Complaints
225 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Corrective Action:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Additional Notes:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Mfg Campaign: 11676692
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Corrective Action:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Additional Notes:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Mfg Campaign: 11676692
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Corrective Action:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Additional Notes:
Cross traffic and blind spot monitoring/alert failed. Electrical wiring failed due to rubbing on the rear bumper causing failure of blind spot alert and cross traffic alert systems. Reliance on these systems is critical to safe operation of the vehicle.
Mfg Campaign: 11676692
Recall Date: Jul 28, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Component/System Involved: Molded-in-Color (MIC) Hardtop – Composite Roof Panel What happened: The molded-in-color (MIC) hardtop on my 2021 Ford Bronco (2-door) has developed multiple visible stress cracks above the passenger-side window. These are not surface scratches — they are embedded, structural fractures in the composite roof material. The cracks have formed under normal, garage-kept driving conditions at just over 10,400 miles and continue to worsen. Safety risk: I am concerned these cracks pose a potential safety risk, particularly involving water intrusion during rainfall or car washes. The affected area is directly above the front-row passenger seat and adjacent to electrical systems, including interior lighting and airbags. If water penetrates the roof structure, it could lead to mold, short circuits, degraded visibility, or electrical malfunction — especially under motion. Additionally, the structural integrity of the hardtop could be compromised in a rollover scenario. Inspection history: A Ford dealership in Winchester VA acknowledged this is a known issue and stated they had replaced multiple hardtops for the same defect. However, they declined to inspect my vehicle due to the warranty having recently expired. Ford Motor Company also reviewed the issue but denied coverage without inspecting the vehicle. Manufacturer acknowledgment: Ford delayed delivery of my Bronco by over a year due to widespread MIC hardtop defects. Despite that delay, the same failure has now occurred in my vehicle, just beyond the warranty period and with low mileage. Inspection availability: The vehicle and affected hardtop are available for inspection upon request. I have detailed photographs showing the extent and location of the cracks. Symptoms and warnings: There were no warning lights or error messages prior to the appearance of the defect. The cracks appeared gradually and became visibly obvious in June 2025.
Corrective Action:
Component/System Involved: Molded-in-Color (MIC) Hardtop – Composite Roof Panel What happened: The molded-in-color (MIC) hardtop on my 2021 Ford Bronco (2-door) has developed multiple visible stress cracks above the passenger-side window. These are not surface scratches — they are embedded, structural fractures in the composite roof material. The cracks have formed under normal, garage-kept driving conditions at just over 10,400 miles and continue to worsen. Safety risk: I am concerned these cracks pose a potential safety risk, particularly involving water intrusion during rainfall or car washes. The affected area is directly above the front-row passenger seat and adjacent to electrical systems, including interior lighting and airbags. If water penetrates the roof structure, it could lead to mold, short circuits, degraded visibility, or electrical malfunction — especially under motion. Additionally, the structural integrity of the hardtop could be compromised in a rollover scenario. Inspection history: A Ford dealership in Winchester VA acknowledged this is a known issue and stated they had replaced multiple hardtops for the same defect. However, they declined to inspect my vehicle due to the warranty having recently expired. Ford Motor Company also reviewed the issue but denied coverage without inspecting the vehicle. Manufacturer acknowledgment: Ford delayed delivery of my Bronco by over a year due to widespread MIC hardtop defects. Despite that delay, the same failure has now occurred in my vehicle, just beyond the warranty period and with low mileage. Inspection availability: The vehicle and affected hardtop are available for inspection upon request. I have detailed photographs showing the extent and location of the cracks. Symptoms and warnings: There were no warning lights or error messages prior to the appearance of the defect. The cracks appeared gradually and became visibly obvious in June 2025.
Additional Notes:
Component/System Involved: Molded-in-Color (MIC) Hardtop – Composite Roof Panel What happened: The molded-in-color (MIC) hardtop on my 2021 Ford Bronco (2-door) has developed multiple visible stress cracks above the passenger-side window. These are not surface scratches — they are embedded, structural fractures in the composite roof material. The cracks have formed under normal, garage-kept driving conditions at just over 10,400 miles and continue to worsen. Safety risk: I am concerned these cracks pose a potential safety risk, particularly involving water intrusion during rainfall or car washes. The affected area is directly above the front-row passenger seat and adjacent to electrical systems, including interior lighting and airbags. If water penetrates the roof structure, it could lead to mold, short circuits, degraded visibility, or electrical malfunction — especially under motion. Additionally, the structural integrity of the hardtop could be compromised in a rollover scenario. Inspection history: A Ford dealership in Winchester VA acknowledged this is a known issue and stated they had replaced multiple hardtops for the same defect. However, they declined to inspect my vehicle due to the warranty having recently expired. Ford Motor Company also reviewed the issue but denied coverage without inspecting the vehicle. Manufacturer acknowledgment: Ford delayed delivery of my Bronco by over a year due to widespread MIC hardtop defects. Despite that delay, the same failure has now occurred in my vehicle, just beyond the warranty period and with low mileage. Inspection availability: The vehicle and affected hardtop are available for inspection upon request. I have detailed photographs showing the extent and location of the cracks. Symptoms and warnings: There were no warning lights or error messages prior to the appearance of the defect. The cracks appeared gradually and became visibly obvious in June 2025.
Mfg Campaign: 11676532
Recall Date: Jul 27, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Corrective Action:
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Additional Notes:
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Mfg Campaign: 11676334
Recall Date: Jul 26, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Corrective Action:
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Additional Notes:
While driving and completely randomly, multiple critical errors appear on the display, and vehicle goes into limp mode. The errors is play in order as follows: 4x4 Off -Service Vehicle Soon -Service advance Trac -Check 4x4 -Pre-collision assist not available -Service advance track After the errors appear, the vehicle goes into limp mode, no longer being responsive to the accelerator pedal. After putting the vehicle in park and turning it off, then restarting, the vehicle works with no errors. After 5 or so minutes this happens again. It has occured multiple times while driving, placing me in dangerous situation, because once in limp mode, I'm unable to accelerate to the side of the road. By vehicle has been at a Ford dealership for over 8 weeks now. The dealership is able to reproduce this issue. They have done some exploratory repairs by replacing the pedal assembly and throttle body but the problem remains. They're unable to diagnose what is causing the issue. Instead they are denying warranty claims and are replacing the ECM and engine wiring harness at my expense. While this most certainly repair this unknown electrical problem and will get my vehicle safely working, this critical issue will remain under diagnosed.
Mfg Campaign: 11676334
Recall Date: Jul 26, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Corrective Action:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Additional Notes:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Mfg Campaign: 11676360
Recall Date: Jul 26, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Corrective Action:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Additional Notes:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Mfg Campaign: 11676360
Recall Date: Jul 26, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Corrective Action:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Additional Notes:
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
Mfg Campaign: 11676360
Recall Date: Jul 26, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I am filing a complaint regarding the mishandling of a safety recall on my 2021 Ford Bronco, serviced through Legacy Ford in Corbin, KY. My vehicle currently has four active recalls. One, Campaign 25S01/25V025, involves corrosion and possible failure of the rear shock absorbers. Although this recall was issued in January 2025 and officially appears in my Ford account, parts were unavailable when I contacted Legacy Ford. Ford’s recall line assured me that I would receive a loaner vehicle and/or temporary fix, but the dealership denied this. In fact, a Legacy Ford rep told my husband to “go to the junkyard” for replacement shocks. I called Ford’s Executive Customer Service to escalate the situation. I was told the campaign was still considered an “Advanced Recall” (despite its official status) and that they could not override the dealership’s refusal to provide assistance. This created a deeply unsafe situation—my husband and I experienced two near-accidents due to rear suspension instability, while our toddler was in the vehicle. After waiting weeks with no resolution and no loaner, my husband had to repair the issue himself just to make the car drivable. We received no reimbursement or follow-up, and today, three of the four recalls remain open with no solution available. I am requesting a formal review of Legacy Ford’s actions, communication, and refusal to assist with a documented safety issue. I would also like to be contacted by someone at Ford with the authority to resolve this matter appropriately.
Corrective Action:
I am filing a complaint regarding the mishandling of a safety recall on my 2021 Ford Bronco, serviced through Legacy Ford in Corbin, KY. My vehicle currently has four active recalls. One, Campaign 25S01/25V025, involves corrosion and possible failure of the rear shock absorbers. Although this recall was issued in January 2025 and officially appears in my Ford account, parts were unavailable when I contacted Legacy Ford. Ford’s recall line assured me that I would receive a loaner vehicle and/or temporary fix, but the dealership denied this. In fact, a Legacy Ford rep told my husband to “go to the junkyard” for replacement shocks. I called Ford’s Executive Customer Service to escalate the situation. I was told the campaign was still considered an “Advanced Recall” (despite its official status) and that they could not override the dealership’s refusal to provide assistance. This created a deeply unsafe situation—my husband and I experienced two near-accidents due to rear suspension instability, while our toddler was in the vehicle. After waiting weeks with no resolution and no loaner, my husband had to repair the issue himself just to make the car drivable. We received no reimbursement or follow-up, and today, three of the four recalls remain open with no solution available. I am requesting a formal review of Legacy Ford’s actions, communication, and refusal to assist with a documented safety issue. I would also like to be contacted by someone at Ford with the authority to resolve this matter appropriately.
Additional Notes:
I am filing a complaint regarding the mishandling of a safety recall on my 2021 Ford Bronco, serviced through Legacy Ford in Corbin, KY. My vehicle currently has four active recalls. One, Campaign 25S01/25V025, involves corrosion and possible failure of the rear shock absorbers. Although this recall was issued in January 2025 and officially appears in my Ford account, parts were unavailable when I contacted Legacy Ford. Ford’s recall line assured me that I would receive a loaner vehicle and/or temporary fix, but the dealership denied this. In fact, a Legacy Ford rep told my husband to “go to the junkyard” for replacement shocks. I called Ford’s Executive Customer Service to escalate the situation. I was told the campaign was still considered an “Advanced Recall” (despite its official status) and that they could not override the dealership’s refusal to provide assistance. This created a deeply unsafe situation—my husband and I experienced two near-accidents due to rear suspension instability, while our toddler was in the vehicle. After waiting weeks with no resolution and no loaner, my husband had to repair the issue himself just to make the car drivable. We received no reimbursement or follow-up, and today, three of the four recalls remain open with no solution available. I am requesting a formal review of Legacy Ford’s actions, communication, and refusal to assist with a documented safety issue. I would also like to be contacted by someone at Ford with the authority to resolve this matter appropriately.
Mfg Campaign: 11675749
Recall Date: Jul 23, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11674987
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Corrective Action:
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Additional Notes:
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Mfg Campaign: 11675173
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Corrective Action:
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Additional Notes:
I was notified that there is a safety recall on my vehicle and there is no remedy available. I am concerned because of the issue may cause me to stall and likely crash. This is very concerning . I am not sure why there’s not a remedy. I hope there is soon. Please tell me what can be done as soon as possible.
Mfg Campaign: 11675173
Recall Date: Jul 21, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Mfg Campaign: 11673354
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Mfg Campaign: 11673354
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact had received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling), 25V025000 (Suspension), 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts for all four recalls were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear camera intermittently displayed a distorted image while the vehicle was in reverse. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available for NHTSA Campaign Numbers: 25V025000, 25V315000, and 25V455000. Parts distribution disconnect for NHTSA Campaign Number: 24V635000.
Mfg Campaign: 11673354
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Mfg Campaign: 11672876
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Mfg Campaign: 11672876
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that water was entering the vehicle through the roof. While the vehicle was parked, the vehicle started rolling down the hill. The contact stated that the brake pedal was continuously pumping while being depressed. The contact stated that the brake lights were illuminated. Additionally, the vehicle occasionally failed to start. The vehicle was taken to an independent mechanic who replaced the battery. The vehicle was taken to the local dealer where the battery was replaced. The vehicle was returned to the contact with rust and mold throughout the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case and discussed a buyback. The failure mileage was approximately 14,000.
Mfg Campaign: 11672876
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford has an SSM-53981 recommended fix for window rattle issue. My front windows have rattled since day one (received Bronco 11/2021). Many people on the forums complain about this issue. I originally brought the truck in within the 1st year of ownership, dealer attempted adjustments (only fix at that time) but it did not fix the problem. Now I'm at just under 90k miles and well out of warranty and Ford finally has a fix. The fix would cost upwards of $800 in parts alone. And I will state that the window rattle is loud and sounds like the window is about to shatter.
Corrective Action:
Ford has an SSM-53981 recommended fix for window rattle issue. My front windows have rattled since day one (received Bronco 11/2021). Many people on the forums complain about this issue. I originally brought the truck in within the 1st year of ownership, dealer attempted adjustments (only fix at that time) but it did not fix the problem. Now I'm at just under 90k miles and well out of warranty and Ford finally has a fix. The fix would cost upwards of $800 in parts alone. And I will state that the window rattle is loud and sounds like the window is about to shatter.
Additional Notes:
Ford has an SSM-53981 recommended fix for window rattle issue. My front windows have rattled since day one (received Bronco 11/2021). Many people on the forums complain about this issue. I originally brought the truck in within the 1st year of ownership, dealer attempted adjustments (only fix at that time) but it did not fix the problem. Now I'm at just under 90k miles and well out of warranty and Ford finally has a fix. The fix would cost upwards of $800 in parts alone. And I will state that the window rattle is loud and sounds like the window is about to shatter.
Mfg Campaign: 11671693
Recall Date: Jul 7, 2025
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