Complaints & Recalls
Official Safety Recalls - Important!
54 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were repaired incorrectly under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25C14
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S55
Recall Date: Aug 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S48
Recall Date: Aug 25, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were previously remedied under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C05
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles. The right or left side impact sensors may not be properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S77
Recall Date: Dec 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with rearview camera systems and 8-inch screen displays. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C27
Recall Date: Nov 3, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain four-door 2021-2022 Bronco vehicles. The passenger-side rear door may be opened from inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S44
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Ranger and Bronco vehicles. The cruise control radar module was misaligned during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S52
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Bronco vehicles. During passenger air bag deployment, an air bag vent could open prematurely and result in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C23
Recall Date: Oct 1, 2021
Consumer Complaints
225 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the electrical system and the engine seized. The contact noticed fire and smoke which exited from the engine compartment. The contact was the only occupant of the vehicle when the failure occurred. The fire department arrived and extinguished the fire. The vehicle was towed to the dealer. The vehicle was inspected and diagnosed with a faulty alternator. The contact was informed that the seized gears overheated the alternator motor, which caused the fire. The vehicle was repaired. In addition, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the contact noticed smoke exiting the engine compartment. The vehicle was driven to the shoulder of the road. The contact stopped and parked the vehicle. The contact turned the vehicle off. The vehicle was started, however, the vehicle did not start. The contact stated several unknown warning lights were illuminated. The contact stated that when the failure occurred, the contact's wife and minor child were also occupants of the vehicle. The vehicle was towed to the dealer, where it was confirmed to have a failed alternator motor. The contact was informed that the alternator motor needed to be replaced again. In addition, the contact was informed that the seized gears in the alternator motor caused the fire. The vehicle was in the process of being repaired. In addition, the contact stated he was fearful of ever driving the vehicle again. The manufacturer was made aware of the failure. The contact requested a vehicle buyback. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the electrical system and the engine seized. The contact noticed fire and smoke which exited from the engine compartment. The contact was the only occupant of the vehicle when the failure occurred. The fire department arrived and extinguished the fire. The vehicle was towed to the dealer. The vehicle was inspected and diagnosed with a faulty alternator. The contact was informed that the seized gears overheated the alternator motor, which caused the fire. The vehicle was repaired. In addition, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the contact noticed smoke exiting the engine compartment. The vehicle was driven to the shoulder of the road. The contact stopped and parked the vehicle. The contact turned the vehicle off. The vehicle was started, however, the vehicle did not start. The contact stated several unknown warning lights were illuminated. The contact stated that when the failure occurred, the contact's wife and minor child were also occupants of the vehicle. The vehicle was towed to the dealer, where it was confirmed to have a failed alternator motor. The contact was informed that the alternator motor needed to be replaced again. In addition, the contact was informed that the seized gears in the alternator motor caused the fire. The vehicle was in the process of being repaired. In addition, the contact stated he was fearful of ever driving the vehicle again. The manufacturer was made aware of the failure. The contact requested a vehicle buyback. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the electrical system and the engine seized. The contact noticed fire and smoke which exited from the engine compartment. The contact was the only occupant of the vehicle when the failure occurred. The fire department arrived and extinguished the fire. The vehicle was towed to the dealer. The vehicle was inspected and diagnosed with a faulty alternator. The contact was informed that the seized gears overheated the alternator motor, which caused the fire. The vehicle was repaired. In addition, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the contact noticed smoke exiting the engine compartment. The vehicle was driven to the shoulder of the road. The contact stopped and parked the vehicle. The contact turned the vehicle off. The vehicle was started, however, the vehicle did not start. The contact stated several unknown warning lights were illuminated. The contact stated that when the failure occurred, the contact's wife and minor child were also occupants of the vehicle. The vehicle was towed to the dealer, where it was confirmed to have a failed alternator motor. The contact was informed that the alternator motor needed to be replaced again. In addition, the contact was informed that the seized gears in the alternator motor caused the fire. The vehicle was in the process of being repaired. In addition, the contact stated he was fearful of ever driving the vehicle again. The manufacturer was made aware of the failure. The contact requested a vehicle buyback. The failure mileage was approximately 28,000.
Mfg Campaign: 11655385
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11654482
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 25V025000 (SUSPENSION) and 24V635000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11654482
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was going down a dirt road about 20 mph, hit a big pothole in the road and the driver steering wheel airbag went off suddenly, and the car shut off.
Corrective Action:
I was going down a dirt road about 20 mph, hit a big pothole in the road and the driver steering wheel airbag went off suddenly, and the car shut off.
Additional Notes:
I was going down a dirt road about 20 mph, hit a big pothole in the road and the driver steering wheel airbag went off suddenly, and the car shut off.
Mfg Campaign: 11654381
Recall Date: Apr 13, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Corrective Action:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Additional Notes:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Mfg Campaign: 11653791
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Corrective Action:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Additional Notes:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Mfg Campaign: 11653791
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Corrective Action:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Additional Notes:
Car began flashing multiple warnings including power steering, brakes, basically all warnings. Power steering and brakes both failed. Took to dealership. Found wires and wire harnesses burnt and melted. Delaliship says it was due to a pinched wire on an after market winch however the winch was installed in 2022 and never had any issue before. They cited damage underneath on the skid plate which is very minor in nature and should not be able to cause such egregious errors.
Mfg Campaign: 11653791
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
24S55/24V635 When will the recall resolution or test be available? Expected q1 has come and gone.
Corrective Action:
24S55/24V635 When will the recall resolution or test be available? Expected q1 has come and gone.
Additional Notes:
24S55/24V635 When will the recall resolution or test be available? Expected q1 has come and gone.
Mfg Campaign: 11653564
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11653165
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that while operating the vehicle, the brake warning lamp remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the brake booster vacuum line was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11653165
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford has failed to remediate NHTSA#24V635 by the end of "first quarter of 2025" as they had promised. No updates have been issued. What are they doing?
Corrective Action:
Ford has failed to remediate NHTSA#24V635 by the end of "first quarter of 2025" as they had promised. No updates have been issued. What are they doing?
Additional Notes:
Ford has failed to remediate NHTSA#24V635 by the end of "first quarter of 2025" as they had promised. No updates have been issued. What are they doing?
Mfg Campaign: 11652976
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated while the vehicle was parked, the contact discovered that the removable hardtop was cracked. The vehicle was taken to a dealer where it was determined that the removable hardtop needed to be replaced. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated while the vehicle was parked, the contact discovered that the removable hardtop was cracked. The vehicle was taken to a dealer where it was determined that the removable hardtop needed to be replaced. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated while the vehicle was parked, the contact discovered that the removable hardtop was cracked. The vehicle was taken to a dealer where it was determined that the removable hardtop needed to be replaced. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11648860
Recall Date: Mar 17, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648104
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648104
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our family was traveling from Lake George New York to Boston MA on Wednesday [XXX]. As we passed another vehicle in the far left lane on [XXX] the vehicle bounced and we lost control of the backend of the vehicle and it "fish tailed" across the highway nearly causing a collision at 65 miles per hour. The anti-lock breaks were activated and we nearly collided with several cars but managed to pull into the emergency lane. The vehicle was not drivable after this incident because any pothole or bump on the highway, at speeds over 50 MPH, made the rear of the vehicle very unstable. It will skid and sway. Our vehicle is now undrivable and Ford says the only available solution is a "buy back" program and a solution will not be available until Q3 of 2025. This leaves us with a 4 year old vehicle with only 24k miles undrivable. This is not acceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648104
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was exhibiting symptoms of the recall. The contact stated that suspension was very soft, and the vehicle was bouncing while driving over a dip in the roadway while driving at various speeds. The contact stated that the vehicle was swaying to the right and the left and was making abnormal squeaking sounds in the rear of the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was exhibiting symptoms of the recall. The contact stated that suspension was very soft, and the vehicle was bouncing while driving over a dip in the roadway while driving at various speeds. The contact stated that the vehicle was swaying to the right and the left and was making abnormal squeaking sounds in the rear of the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was exhibiting symptoms of the recall. The contact stated that suspension was very soft, and the vehicle was bouncing while driving over a dip in the roadway while driving at various speeds. The contact stated that the vehicle was swaying to the right and the left and was making abnormal squeaking sounds in the rear of the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Mfg Campaign: 11646181
Recall Date: Mar 4, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11643846
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (Engine and Engine Cooling) and 25V025000 (Suspension); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was hydraulic fluid leaking from the vehicle near the rear struts. While driving approximately 35-45 MPH, one fluid reservoir on the driver’s side rear strut detached from the vehicle. The contact continued to drive to an independent mechanic. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed that both rear struts were defective and needed to be replaced. The vehicle was towed to the dealer, and the contact was informed that the repair was not covered under warranty. Additionally, the parts were on backorder. The vehicle was towed to another mechanic who replaced the struts. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to request a reimbursement. The failure mileage was 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11643846
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle was swerving all over the road. The vehicle was driven to the residence. The contact became aware that there was oil on the ground underneath the vehicle. The contact stated that the left rear shock absorber had no cushion or oil. The vehicle was taken to the dealer where it was diagnosed. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 25,500. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle was swerving all over the road. The vehicle was driven to the residence. The contact became aware that there was oil on the ground underneath the vehicle. The contact stated that the left rear shock absorber had no cushion or oil. The vehicle was taken to the dealer where it was diagnosed. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 25,500. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle was swerving all over the road. The vehicle was driven to the residence. The contact became aware that there was oil on the ground underneath the vehicle. The contact stated that the left rear shock absorber had no cushion or oil. The vehicle was taken to the dealer where it was diagnosed. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 25,500. VIN tool confirms parts not available.
Mfg Campaign: 11643713
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Ford Bronco. The contact stated while at a stop light, a Kia vehicle driving at approximately 45-50 MPH rear-ended his vehicle causing him to collide with in vehicle in front on the driver's-side. No air bags were deployed and the rear bumper was detached. The vehicle was towed to Diamond Auto Works. The contact stated that he sustained head, neck, upper, and lower back as well as bruising from the left arm and his wrist that required medical attention and was bedridden. A police report was filed. The vehicle was not diagnosed or repaired. The contact was unsure if the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 55,100.
Corrective Action:
The contact owns a 2021 Ford Bronco. The contact stated while at a stop light, a Kia vehicle driving at approximately 45-50 MPH rear-ended his vehicle causing him to collide with in vehicle in front on the driver's-side. No air bags were deployed and the rear bumper was detached. The vehicle was towed to Diamond Auto Works. The contact stated that he sustained head, neck, upper, and lower back as well as bruising from the left arm and his wrist that required medical attention and was bedridden. A police report was filed. The vehicle was not diagnosed or repaired. The contact was unsure if the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 55,100.
Additional Notes:
The contact owns a 2021 Ford Bronco. The contact stated while at a stop light, a Kia vehicle driving at approximately 45-50 MPH rear-ended his vehicle causing him to collide with in vehicle in front on the driver's-side. No air bags were deployed and the rear bumper was detached. The vehicle was towed to Diamond Auto Works. The contact stated that he sustained head, neck, upper, and lower back as well as bruising from the left arm and his wrist that required medical attention and was bedridden. A police report was filed. The vehicle was not diagnosed or repaired. The contact was unsure if the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 55,100.
Mfg Campaign: 11640940
Recall Date: Feb 5, 2025
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