Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown While i was driving on the highway my car stopped in the middle and a load noise was coming low engine oil pressure i got the car home safe since it was Saturday the dealership was closed i Was with my elderly mom in the car at the time i had to wait Monday morning i called ford and was told to Tow it or bring it in couldn’t drive it so i had it towed I towed the car to a ford dealership and paid out of pocket for the tow the service rep at ford service rep Santiago try to assist me i was advise to contact Ford Customer service program which i did and spoke to 4 different reps and a supervisor requested a manager i was hung up 3 times i don’t mind my car takes time to be worked on but i don’t have a car to drive to work or take my elderly mother that’s really sick to her appointments . I just purchased this car late November 2023 i haven’t had the car for only 8 month has 55,000 miles when purchase it still paying for the loan and insurance and now without this i don’t have a car it can take 5-7 Bds for the issue to be inspected i can’t wait that long i contacted ford and i was told there’s nothing they can do for me at the moment and i would have to wait . This is so frustrating and annoying and disrespectful and disgusting that i am not getting anyway .
Corrective Action:
Unknown While i was driving on the highway my car stopped in the middle and a load noise was coming low engine oil pressure i got the car home safe since it was Saturday the dealership was closed i Was with my elderly mom in the car at the time i had to wait Monday morning i called ford and was told to Tow it or bring it in couldn’t drive it so i had it towed I towed the car to a ford dealership and paid out of pocket for the tow the service rep at ford service rep Santiago try to assist me i was advise to contact Ford Customer service program which i did and spoke to 4 different reps and a supervisor requested a manager i was hung up 3 times i don’t mind my car takes time to be worked on but i don’t have a car to drive to work or take my elderly mother that’s really sick to her appointments . I just purchased this car late November 2023 i haven’t had the car for only 8 month has 55,000 miles when purchase it still paying for the loan and insurance and now without this i don’t have a car it can take 5-7 Bds for the issue to be inspected i can’t wait that long i contacted ford and i was told there’s nothing they can do for me at the moment and i would have to wait . This is so frustrating and annoying and disrespectful and disgusting that i am not getting anyway .
Additional Notes:
Unknown While i was driving on the highway my car stopped in the middle and a load noise was coming low engine oil pressure i got the car home safe since it was Saturday the dealership was closed i Was with my elderly mom in the car at the time i had to wait Monday morning i called ford and was told to Tow it or bring it in couldn’t drive it so i had it towed I towed the car to a ford dealership and paid out of pocket for the tow the service rep at ford service rep Santiago try to assist me i was advise to contact Ford Customer service program which i did and spoke to 4 different reps and a supervisor requested a manager i was hung up 3 times i don’t mind my car takes time to be worked on but i don’t have a car to drive to work or take my elderly mother that’s really sick to her appointments . I just purchased this car late November 2023 i haven’t had the car for only 8 month has 55,000 miles when purchase it still paying for the loan and insurance and now without this i don’t have a car it can take 5-7 Bds for the issue to be inspected i can’t wait that long i contacted ford and i was told there’s nothing they can do for me at the moment and i would have to wait . This is so frustrating and annoying and disrespectful and disgusting that i am not getting anyway .
Mfg Campaign: 11605192
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle exhibits transmission issues at 70k miles. When put into reverse, very sharp and sudden jerking is present. When shifting between gears there is hesitation, lagging, and slipping. No previous issues and all Ford scheduled maintenance has been followed. Local mechanic diagnosed transmission failure, and Ford dealership has had the car for almost a week with no answers. Ford customer service has been no help so far. Car shows no warning codes or error messages on dash. Car is 5 years old and 70k miles. First transmission service on owners manual is 100k miles for a fluid change.
Corrective Action:
Vehicle exhibits transmission issues at 70k miles. When put into reverse, very sharp and sudden jerking is present. When shifting between gears there is hesitation, lagging, and slipping. No previous issues and all Ford scheduled maintenance has been followed. Local mechanic diagnosed transmission failure, and Ford dealership has had the car for almost a week with no answers. Ford customer service has been no help so far. Car shows no warning codes or error messages on dash. Car is 5 years old and 70k miles. First transmission service on owners manual is 100k miles for a fluid change.
Additional Notes:
Vehicle exhibits transmission issues at 70k miles. When put into reverse, very sharp and sudden jerking is present. When shifting between gears there is hesitation, lagging, and slipping. No previous issues and all Ford scheduled maintenance has been followed. Local mechanic diagnosed transmission failure, and Ford dealership has had the car for almost a week with no answers. Ford customer service has been no help so far. Car shows no warning codes or error messages on dash. Car is 5 years old and 70k miles. First transmission service on owners manual is 100k miles for a fluid change.
Mfg Campaign: 11605289
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
system failure do to recall. part not available I'm out of a car that I pay a note but can't drive at all
Corrective Action:
system failure do to recall. part not available I'm out of a car that I pay a note but can't drive at all
Additional Notes:
system failure do to recall. part not available I'm out of a car that I pay a note but can't drive at all
Mfg Campaign: 11603678
Recall Date: Jul 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while his son was driving 35 MPH, the engine seized. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while his son was driving 35 MPH, the engine seized. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while his son was driving 35 MPH, the engine seized. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Mfg Campaign: 11603684
Recall Date: Jul 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that the check engine warning light was illuminated and flashing. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that the check engine warning light was illuminated and flashing. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that the check engine warning light was illuminated and flashing. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000. VIN tool confirms parts not available.
Mfg Campaign: 11603721
Recall Date: Jul 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the low oil pressure and the check engine warning lights illuminated. The contact stated that there was an abnormal sound coming from underneath the vehicle. The contact was unable able to drive the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The contact was informed that parts were not yet available, and the vehicle was not repaired. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the low oil pressure and the check engine warning lights illuminated. The contact stated that there was an abnormal sound coming from underneath the vehicle. The contact was unable able to drive the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The contact was informed that parts were not yet available, and the vehicle was not repaired. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the low oil pressure and the check engine warning lights illuminated. The contact stated that there was an abnormal sound coming from underneath the vehicle. The contact was unable able to drive the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The contact was informed that parts were not yet available, and the vehicle was not repaired. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Mfg Campaign: 11603829
Recall Date: Jul 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11603333
Recall Date: Jul 19, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's son owns a 2019 Ford EcoSport. The contact's son received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While the contact's son was driving at an undisclosed speed, the vehicle failed to accelerate above 45 MPH while depressing the accelerator pedal. The engine oil warning light was illuminated. Despite the failure, the contact's son was able to drive the vehicle home. The local dealer was made aware of the issue and confirmed that parts for the recall were not yet available. The contact was instructed to have the vehicle towed to the dealer where the vehicle remained. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact's son owns a 2019 Ford EcoSport. The contact's son received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While the contact's son was driving at an undisclosed speed, the vehicle failed to accelerate above 45 MPH while depressing the accelerator pedal. The engine oil warning light was illuminated. Despite the failure, the contact's son was able to drive the vehicle home. The local dealer was made aware of the issue and confirmed that parts for the recall were not yet available. The contact was instructed to have the vehicle towed to the dealer where the vehicle remained. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact's son owns a 2019 Ford EcoSport. The contact's son received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While the contact's son was driving at an undisclosed speed, the vehicle failed to accelerate above 45 MPH while depressing the accelerator pedal. The engine oil warning light was illuminated. Despite the failure, the contact's son was able to drive the vehicle home. The local dealer was made aware of the issue and confirmed that parts for the recall were not yet available. The contact was instructed to have the vehicle towed to the dealer where the vehicle remained. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11603114
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
Corrective Action:
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
Additional Notes:
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
Mfg Campaign: 11603262
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
Corrective Action:
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
Additional Notes:
I was given my 2nd recall letter. I called ford recall customer service center was told the car is fine until anything goes wrong with the brakes. I was driving my car in light of this. I got a car wash at mobile gas station. The car wash washed underneath the vehicle and after going out the car wash the brakes made a LOUD squeaky sound. I contacted ford like they stated now no answer to my issue just the run around. What can I do? Also when I first bought this vehicle in 2019 I was baking out of my driveway on a slight incline. And heard a loud noise again backing out after just receiving the brand new car.
Mfg Campaign: 11603262
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the "Low Oil Pressure" warning was illuminated. The contact pulled over, stopped the vehicle, checked the oil, and observed that the oil dipstick showed that the oil level was normal. The contact stated that when he started the vehicle, the "Low Oil Pressure" warning light was again illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump was failing and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 86,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the "Low Oil Pressure" warning was illuminated. The contact pulled over, stopped the vehicle, checked the oil, and observed that the oil dipstick showed that the oil level was normal. The contact stated that when he started the vehicle, the "Low Oil Pressure" warning light was again illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump was failing and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 86,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the "Low Oil Pressure" warning was illuminated. The contact pulled over, stopped the vehicle, checked the oil, and observed that the oil dipstick showed that the oil level was normal. The contact stated that when he started the vehicle, the "Low Oil Pressure" warning light was again illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump was failing and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 86,000. VIN tool confirms parts not available.
Mfg Campaign: 11602853
Recall Date: Jul 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 65 MPH, the vehicle lost motive power with the check engine oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 65 MPH, the vehicle lost motive power with the check engine oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at 65 MPH, the vehicle lost motive power with the check engine oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000. VIN tool confirms parts not available.
Mfg Campaign: 11602940
Recall Date: Jul 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the "Low Oil Pressure" warning illuminated. The contact stopped the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that the engine and the oil pump needed to be replaced, but the oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the "Low Oil Pressure" warning illuminated. The contact stopped the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that the engine and the oil pump needed to be replaced, but the oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the "Low Oil Pressure" warning illuminated. The contact stopped the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that the engine and the oil pump needed to be replaced, but the oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Mfg Campaign: 11602648
Recall Date: Jul 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602297
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11602457
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 77 MPH, the vehicle was driving rough. The engine and oil warning lights were illuminated. The driver was able to coast to a rest area, and the vehicle stalled. The vehicle was towed to the local dealer, who determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The mechanic informed the contact that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 77 MPH, the vehicle was driving rough. The engine and oil warning lights were illuminated. The driver was able to coast to a rest area, and the vehicle stalled. The vehicle was towed to the local dealer, who determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The mechanic informed the contact that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 77 MPH, the vehicle was driving rough. The engine and oil warning lights were illuminated. The driver was able to coast to a rest area, and the vehicle stalled. The vehicle was towed to the local dealer, who determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The mechanic informed the contact that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.
Mfg Campaign: 11601559
Recall Date: Jul 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11600835
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has had a recall on it for more than 6 months now and there is still no remedy. I am nervous to risk driving my car knowing something is recalled and could malfunction at any moment
Corrective Action:
My vehicle has had a recall on it for more than 6 months now and there is still no remedy. I am nervous to risk driving my car knowing something is recalled and could malfunction at any moment
Additional Notes:
My vehicle has had a recall on it for more than 6 months now and there is still no remedy. I am nervous to risk driving my car knowing something is recalled and could malfunction at any moment
Mfg Campaign: 11600995
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11598599
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11598384
Recall Date: Jul 2, 2024
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