Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11596918
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 65 MPH, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 65 MPH, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 65 MPH, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11596983
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled, and the oil pressure warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled, and the oil pressure warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 65 MPH, the vehicle suddenly stalled, and the oil pressure warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Mfg Campaign: 11597037
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11596424
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11596433
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the contact was unsure of the diagnostic report. The dealer was made aware of the failure and advised the contact to take the vehicle in to be inspected. The contact stated while driving to the dealer, the vehicle lost motive power and stalled. The vehicle was towed to the dealer. The contact was unsure if the vehicle was diagnosed; however, the dealer informed the contact that the engine had seized, and that the failure was linked to the recall campaign. However, parts to perform the recall repair were not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the contact was unsure of the diagnostic report. The dealer was made aware of the failure and advised the contact to take the vehicle in to be inspected. The contact stated while driving to the dealer, the vehicle lost motive power and stalled. The vehicle was towed to the dealer. The contact was unsure if the vehicle was diagnosed; however, the dealer informed the contact that the engine had seized, and that the failure was linked to the recall campaign. However, parts to perform the recall repair were not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the contact was unsure of the diagnostic report. The dealer was made aware of the failure and advised the contact to take the vehicle in to be inspected. The contact stated while driving to the dealer, the vehicle lost motive power and stalled. The vehicle was towed to the dealer. The contact was unsure if the vehicle was diagnosed; however, the dealer informed the contact that the engine had seized, and that the failure was linked to the recall campaign. However, parts to perform the recall repair were not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
Mfg Campaign: 11596444
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle started losing motive power with the check engine warning light illuminated. The contact also noticed a brief hesitation while accelerating. The contact stated that the vehicle was previously repaired, and the engine was replaced. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle started losing motive power with the check engine warning light illuminated. The contact also noticed a brief hesitation while accelerating. The contact stated that the vehicle was previously repaired, and the engine was replaced. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle started losing motive power with the check engine warning light illuminated. The contact also noticed a brief hesitation while accelerating. The contact stated that the vehicle was previously repaired, and the engine was replaced. The contact related the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
Mfg Campaign: 11596184
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11596245
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.
Corrective Action:
Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.
Additional Notes:
Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.
Mfg Campaign: 11596287
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.
Corrective Action:
Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.
Additional Notes:
Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.
Mfg Campaign: 11596287
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving on several occasions at various speeds, the swing gate of the rear door was unlatched and opened inadvertently. The vehicle was steered to the side of the road each time and the swing gate was slammed closed. Additionally, the contact stated that while driving on several occasions at various speeds, she observed a very loud noise coming from the rear of the vehicle. The vehicle was steered to the side of the road and inspected. The vehicle was turned off and was not able to restart for 45 minutes. The vehicle was taken to a dealer however, the failure was not replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving on several occasions at various speeds, the swing gate of the rear door was unlatched and opened inadvertently. The vehicle was steered to the side of the road each time and the swing gate was slammed closed. Additionally, the contact stated that while driving on several occasions at various speeds, she observed a very loud noise coming from the rear of the vehicle. The vehicle was steered to the side of the road and inspected. The vehicle was turned off and was not able to restart for 45 minutes. The vehicle was taken to a dealer however, the failure was not replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving on several occasions at various speeds, the swing gate of the rear door was unlatched and opened inadvertently. The vehicle was steered to the side of the road each time and the swing gate was slammed closed. Additionally, the contact stated that while driving on several occasions at various speeds, she observed a very loud noise coming from the rear of the vehicle. The vehicle was steered to the side of the road and inspected. The vehicle was turned off and was not able to restart for 45 minutes. The vehicle was taken to a dealer however, the failure was not replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Mfg Campaign: 11595434
Recall Date: Jun 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle she noticed a loud noise coming from the muffler and a loud ticking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer was made aware of the failure; but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle she noticed a loud noise coming from the muffler and a loud ticking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer was made aware of the failure; but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle she noticed a loud noise coming from the muffler and a loud ticking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer was made aware of the failure; but confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Mfg Campaign: 11595475
Recall Date: Jun 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escort. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving approximately 45 MPH, the vehicle lost motive power and the low oil pressure warning light was illuminated. The contact stated that the engine was making an abnormal rattling sound. The contact stopped turned the vehicle off and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The dealer informed the contact that the engine and the oil pump needed to be replaced; however, the replacement oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford Escort. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving approximately 45 MPH, the vehicle lost motive power and the low oil pressure warning light was illuminated. The contact stated that the engine was making an abnormal rattling sound. The contact stopped turned the vehicle off and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The dealer informed the contact that the engine and the oil pump needed to be replaced; however, the replacement oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford Escort. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving approximately 45 MPH, the vehicle lost motive power and the low oil pressure warning light was illuminated. The contact stated that the engine was making an abnormal rattling sound. The contact stopped turned the vehicle off and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The dealer informed the contact that the engine and the oil pump needed to be replaced; however, the replacement oil pump was not available. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Mfg Campaign: 11595536
Recall Date: Jun 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed a failure with the engine losing oil pressure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,067. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed a failure with the engine losing oil pressure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,067. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed a failure with the engine losing oil pressure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,067. VIN tool confirms parts not available.
Mfg Campaign: 11594844
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the "low oil pressure" warning light illuminated, and the vehicle started losing motive power. The contact stated that the vehicle was also making an abnormal whirring sound coming from the engine compartment. The contact pulled into a parking lot. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the "low oil pressure" warning light illuminated, and the vehicle started losing motive power. The contact stated that the vehicle was also making an abnormal whirring sound coming from the engine compartment. The contact pulled into a parking lot. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the "low oil pressure" warning light illuminated, and the vehicle started losing motive power. The contact stated that the vehicle was also making an abnormal whirring sound coming from the engine compartment. The contact pulled into a parking lot. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Mfg Campaign: 11594862
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on, saying low oil pressure and no ABLS
Corrective Action:
Engine light came on, saying low oil pressure and no ABLS
Additional Notes:
Engine light came on, saying low oil pressure and no ABLS
Mfg Campaign: 11594873
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Engine light came on, saying low oil pressure and no ABLS
Corrective Action:
Engine light came on, saying low oil pressure and no ABLS
Additional Notes:
Engine light came on, saying low oil pressure and no ABLS
Mfg Campaign: 11594873
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My cars engine seized up and almost crashed into someone
Corrective Action:
My cars engine seized up and almost crashed into someone
Additional Notes:
My cars engine seized up and almost crashed into someone
Mfg Campaign: 11594640
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My cars engine seized up and almost crashed into someone
Corrective Action:
My cars engine seized up and almost crashed into someone
Additional Notes:
My cars engine seized up and almost crashed into someone
Mfg Campaign: 11594640
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My cars engine seized up and almost crashed into someone
Corrective Action:
My cars engine seized up and almost crashed into someone
Additional Notes:
My cars engine seized up and almost crashed into someone
Mfg Campaign: 11594640
Recall Date: Jun 16, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury