Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN DECEMBER WE WENT TO DRIVE OUR CAR AND NOTICED THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND BREAK FLUID WAS LEAKING OUT OF IT. FORD SAID THE REAMDY FOR THE RECALL WAS NOT YET AVAILABLE. WE HAD TO PAY OUT OF POCKET FOR THE REPAIR OF THE RIGHT BREAK LINE THEN LAST MY HUSBAND WAS DRIVING AND THE PROBLEM OCCURRED AGAIN WITH THE LEFT BREAK LINE. FORD STILL HAS NO SOLUTION!! IT'S BEEN OVER 6 MONTHS SINCE I'VE BEEN NOTIFIED OF THE RECALL AND I'M ABOUT TO BE OUT $600 TO FIX THE BREAKS ON MY CAR!
Corrective Action:
IN DECEMBER WE WENT TO DRIVE OUR CAR AND NOTICED THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND BREAK FLUID WAS LEAKING OUT OF IT. FORD SAID THE REAMDY FOR THE RECALL WAS NOT YET AVAILABLE. WE HAD TO PAY OUT OF POCKET FOR THE REPAIR OF THE RIGHT BREAK LINE THEN LAST MY HUSBAND WAS DRIVING AND THE PROBLEM OCCURRED AGAIN WITH THE LEFT BREAK LINE. FORD STILL HAS NO SOLUTION!! IT'S BEEN OVER 6 MONTHS SINCE I'VE BEEN NOTIFIED OF THE RECALL AND I'M ABOUT TO BE OUT $600 TO FIX THE BREAKS ON MY CAR!
Additional Notes:
IN DECEMBER WE WENT TO DRIVE OUR CAR AND NOTICED THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND BREAK FLUID WAS LEAKING OUT OF IT. FORD SAID THE REAMDY FOR THE RECALL WAS NOT YET AVAILABLE. WE HAD TO PAY OUT OF POCKET FOR THE REPAIR OF THE RIGHT BREAK LINE THEN LAST MY HUSBAND WAS DRIVING AND THE PROBLEM OCCURRED AGAIN WITH THE LEFT BREAK LINE. FORD STILL HAS NO SOLUTION!! IT'S BEEN OVER 6 MONTHS SINCE I'VE BEEN NOTIFIED OF THE RECALL AND I'M ABOUT TO BE OUT $600 TO FIX THE BREAKS ON MY CAR!
Mfg Campaign: 11403454
Recall Date: Mar 17, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I RECEIVED SAFETY RECALL IN MAIL, DATED SEPTEMBER 2020, NHTSA RECALL 20V-469, STATING RECALL FOR BRAKE ISSUE, WITH A RISK OF A CRASH. AS OF MARCH 15, 2021, FORD AND NHTSA WEBSITES SAY RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I AM VERY CONCERNED ABOUT A BRAKE RECALL AND WOULD LIKE TO KNOW WHAT IS BEING DONE TO GET THIS PROBLEM FIXED.
Corrective Action:
I RECEIVED SAFETY RECALL IN MAIL, DATED SEPTEMBER 2020, NHTSA RECALL 20V-469, STATING RECALL FOR BRAKE ISSUE, WITH A RISK OF A CRASH. AS OF MARCH 15, 2021, FORD AND NHTSA WEBSITES SAY RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I AM VERY CONCERNED ABOUT A BRAKE RECALL AND WOULD LIKE TO KNOW WHAT IS BEING DONE TO GET THIS PROBLEM FIXED.
Additional Notes:
I RECEIVED SAFETY RECALL IN MAIL, DATED SEPTEMBER 2020, NHTSA RECALL 20V-469, STATING RECALL FOR BRAKE ISSUE, WITH A RISK OF A CRASH. AS OF MARCH 15, 2021, FORD AND NHTSA WEBSITES SAY RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I AM VERY CONCERNED ABOUT A BRAKE RECALL AND WOULD LIKE TO KNOW WHAT IS BEING DONE TO GET THIS PROBLEM FIXED.
Mfg Campaign: 11402988
Recall Date: Mar 15, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT APPEARED. THE 2016 FORD EDGE BROUGHT IN TO CHECK AFTER NO PARTICULAR COOLANT PROBLEM DIAGNOSED THE CAR WAS BROUGHT IN AGAIN WHEN IT WAS DIAGNOSED WITH A COOLANT LEAKING INTO THE ENGINE . REPLACEMENT COST $8250. AFTER EXTENSIVE NEGOTIATING WITH FORD THEY OFFERED A %55 HELP OF $4590. THIS LEAVES ME WITH &3660 COST TO FIX AN ENGINE ON A CAR THE I STILL OWE$9880. AS A RETIRED COUPLE BUYING IN GOOD FAITH A BRAND NEW CAR VALUED AT $40000 AND EXPECTING IT TO LAST FOR MANY MANY YEARS. THIS LONG STANDING PROBLEM WITH THIS FORD ENGINE SHOULD BE RECALLED AND NOT CAUSE SUCH WORRY AND STRESS FOR THE GOOD FAITH CONSUMERS
Corrective Action:
CHECK ENGINE LIGHT APPEARED. THE 2016 FORD EDGE BROUGHT IN TO CHECK AFTER NO PARTICULAR COOLANT PROBLEM DIAGNOSED THE CAR WAS BROUGHT IN AGAIN WHEN IT WAS DIAGNOSED WITH A COOLANT LEAKING INTO THE ENGINE . REPLACEMENT COST $8250. AFTER EXTENSIVE NEGOTIATING WITH FORD THEY OFFERED A %55 HELP OF $4590. THIS LEAVES ME WITH &3660 COST TO FIX AN ENGINE ON A CAR THE I STILL OWE$9880. AS A RETIRED COUPLE BUYING IN GOOD FAITH A BRAND NEW CAR VALUED AT $40000 AND EXPECTING IT TO LAST FOR MANY MANY YEARS. THIS LONG STANDING PROBLEM WITH THIS FORD ENGINE SHOULD BE RECALLED AND NOT CAUSE SUCH WORRY AND STRESS FOR THE GOOD FAITH CONSUMERS
Additional Notes:
CHECK ENGINE LIGHT APPEARED. THE 2016 FORD EDGE BROUGHT IN TO CHECK AFTER NO PARTICULAR COOLANT PROBLEM DIAGNOSED THE CAR WAS BROUGHT IN AGAIN WHEN IT WAS DIAGNOSED WITH A COOLANT LEAKING INTO THE ENGINE . REPLACEMENT COST $8250. AFTER EXTENSIVE NEGOTIATING WITH FORD THEY OFFERED A %55 HELP OF $4590. THIS LEAVES ME WITH &3660 COST TO FIX AN ENGINE ON A CAR THE I STILL OWE$9880. AS A RETIRED COUPLE BUYING IN GOOD FAITH A BRAND NEW CAR VALUED AT $40000 AND EXPECTING IT TO LAST FOR MANY MANY YEARS. THIS LONG STANDING PROBLEM WITH THIS FORD ENGINE SHOULD BE RECALLED AND NOT CAUSE SUCH WORRY AND STRESS FOR THE GOOD FAITH CONSUMERS
Mfg Campaign: 11399952
Recall Date: Mar 9, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I RECEIVED WORD OF A RECALL ON THIS VEHICLE. I HAVE CALLED MY FORD DEALER THREE TIMES OVER A PERIOD OF SEVERAL (9?) MONTHS. THEY KEEP TELLING ME THE PART(S) ARE NOT YET AVAILABLE.
Corrective Action:
I RECEIVED WORD OF A RECALL ON THIS VEHICLE. I HAVE CALLED MY FORD DEALER THREE TIMES OVER A PERIOD OF SEVERAL (9?) MONTHS. THEY KEEP TELLING ME THE PART(S) ARE NOT YET AVAILABLE.
Additional Notes:
I RECEIVED WORD OF A RECALL ON THIS VEHICLE. I HAVE CALLED MY FORD DEALER THREE TIMES OVER A PERIOD OF SEVERAL (9?) MONTHS. THEY KEEP TELLING ME THE PART(S) ARE NOT YET AVAILABLE.
Mfg Campaign: 11400051
Recall Date: Mar 9, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
FORD RECALL 20V-469 I. RECEIVED A LETTER ABOUT BREAK LINE ISSUES FO THE FORD EDGE I OWN. IT HAS 30,000 MILES ON IT. 2 WEEKS AGO IT WENT THROUGH 30,000 MILE CHECKUP, INCLUDING BRAKES. TOLD THEY WHERE FINE, NO ISSUES. AND THAT FORD STILL DID NOT HAVE THE RECALL PROCEDURE IN PLACE AND CAN NOT GET RECALL REPAIR. BU I SHOULD JOT WORRY, MY BRAKES ARE FINE. THEY AREN'T. I WAS DRIVING AND THE LINES BROKE. I HAD NO BRAKES. I WAS LUCKY AND DID NOT CRASH. THE CAR CAN NOT BE DRIVEN. FORD IS SAYING I'LL HAVE TO PAY FOR THE REPAIRS UNTIL THE PROCEDURES COME OUT AND I CAN THEN FILE FOR REIMBURSEMENT. I LUCKILY DID NOT TURN INTO THE HIGHWAY. I WAS LUCKY I DID NOT CRASH INTO ANYONE. I HAD NO BRAKES. THE 'LEAK' OCCURRED WHEN THE LINES BROKE. THIS IS DIFFERENT THEN WHAT THE LETTER SAYS. THEY ACT LIKE IT WILL LEAK AND YOU WILL BE FINE AND LINES WILL BE REPLACED. I HAD NO WARNING. I ASKED FORD TO FIX THIS AND CHECK THEM. FORD KNOWS THESE ARE BAD LINES, BUT ARE NOT FIXING THEM YET. I HAD TO PUT MY LIFE IN DANGER, ALONG WITH OTHERS AROUND ME, BECAUSE OF THIS. FORD SHOULD BE FIXING THE CARS NOW. THEY KNOW WHAT VIN CARS HAVE THE PROBLEM. I WAS GOING TO DRIVE THIS CAR ON MOUNTAIN ROADS THIS WEEK, NOW IT IS SITTING AT FORD. IF I WAS DRIVING IN THOSE ROADS, THAT WOULD HAVE BEEN AWFUL. THIS ISN'T A SMALL PROBLEM. IT'S A LAWSUIT PROBLEM IF FORD DOESN'T FIX THE CARS. THEY COULD SAFE SOME LIVES BY TAKING CARE OF THIS NOW. THEY SENT THE LETTERS OUT IN SEPTEMBER. IT'S SCARY TO DRIVE AND THEN HAVE NO WAY TO STOP, EXCEPT HOT SOMETHING. OR BEING LUCKY AND GOING SLOW ENOUGH THAT YOUR EMERGENCY BREAKS WORK. FORD CLEARED MY CAR TO DRIVE, SPECIALLY THE BRAKES, AND THEN THE BRAKES BREAK. THIS IS THE RECALL PROBLEM. THEY COULD HAVE OREVENTED THIS. VERY UPSET. AND WORRIED FOR OTHER A FORD EDGE DRIVERS. I WAS DRIVING IN TOWN, URBAN CITY. I WAS IN MOTION. AMD THE BRAKES BROKE. 30,000 MILES.
Corrective Action:
FORD RECALL 20V-469 I. RECEIVED A LETTER ABOUT BREAK LINE ISSUES FO THE FORD EDGE I OWN. IT HAS 30,000 MILES ON IT. 2 WEEKS AGO IT WENT THROUGH 30,000 MILE CHECKUP, INCLUDING BRAKES. TOLD THEY WHERE FINE, NO ISSUES. AND THAT FORD STILL DID NOT HAVE THE RECALL PROCEDURE IN PLACE AND CAN NOT GET RECALL REPAIR. BU I SHOULD JOT WORRY, MY BRAKES ARE FINE. THEY AREN'T. I WAS DRIVING AND THE LINES BROKE. I HAD NO BRAKES. I WAS LUCKY AND DID NOT CRASH. THE CAR CAN NOT BE DRIVEN. FORD IS SAYING I'LL HAVE TO PAY FOR THE REPAIRS UNTIL THE PROCEDURES COME OUT AND I CAN THEN FILE FOR REIMBURSEMENT. I LUCKILY DID NOT TURN INTO THE HIGHWAY. I WAS LUCKY I DID NOT CRASH INTO ANYONE. I HAD NO BRAKES. THE 'LEAK' OCCURRED WHEN THE LINES BROKE. THIS IS DIFFERENT THEN WHAT THE LETTER SAYS. THEY ACT LIKE IT WILL LEAK AND YOU WILL BE FINE AND LINES WILL BE REPLACED. I HAD NO WARNING. I ASKED FORD TO FIX THIS AND CHECK THEM. FORD KNOWS THESE ARE BAD LINES, BUT ARE NOT FIXING THEM YET. I HAD TO PUT MY LIFE IN DANGER, ALONG WITH OTHERS AROUND ME, BECAUSE OF THIS. FORD SHOULD BE FIXING THE CARS NOW. THEY KNOW WHAT VIN CARS HAVE THE PROBLEM. I WAS GOING TO DRIVE THIS CAR ON MOUNTAIN ROADS THIS WEEK, NOW IT IS SITTING AT FORD. IF I WAS DRIVING IN THOSE ROADS, THAT WOULD HAVE BEEN AWFUL. THIS ISN'T A SMALL PROBLEM. IT'S A LAWSUIT PROBLEM IF FORD DOESN'T FIX THE CARS. THEY COULD SAFE SOME LIVES BY TAKING CARE OF THIS NOW. THEY SENT THE LETTERS OUT IN SEPTEMBER. IT'S SCARY TO DRIVE AND THEN HAVE NO WAY TO STOP, EXCEPT HOT SOMETHING. OR BEING LUCKY AND GOING SLOW ENOUGH THAT YOUR EMERGENCY BREAKS WORK. FORD CLEARED MY CAR TO DRIVE, SPECIALLY THE BRAKES, AND THEN THE BRAKES BREAK. THIS IS THE RECALL PROBLEM. THEY COULD HAVE OREVENTED THIS. VERY UPSET. AND WORRIED FOR OTHER A FORD EDGE DRIVERS. I WAS DRIVING IN TOWN, URBAN CITY. I WAS IN MOTION. AMD THE BRAKES BROKE. 30,000 MILES.
Additional Notes:
FORD RECALL 20V-469 I. RECEIVED A LETTER ABOUT BREAK LINE ISSUES FO THE FORD EDGE I OWN. IT HAS 30,000 MILES ON IT. 2 WEEKS AGO IT WENT THROUGH 30,000 MILE CHECKUP, INCLUDING BRAKES. TOLD THEY WHERE FINE, NO ISSUES. AND THAT FORD STILL DID NOT HAVE THE RECALL PROCEDURE IN PLACE AND CAN NOT GET RECALL REPAIR. BU I SHOULD JOT WORRY, MY BRAKES ARE FINE. THEY AREN'T. I WAS DRIVING AND THE LINES BROKE. I HAD NO BRAKES. I WAS LUCKY AND DID NOT CRASH. THE CAR CAN NOT BE DRIVEN. FORD IS SAYING I'LL HAVE TO PAY FOR THE REPAIRS UNTIL THE PROCEDURES COME OUT AND I CAN THEN FILE FOR REIMBURSEMENT. I LUCKILY DID NOT TURN INTO THE HIGHWAY. I WAS LUCKY I DID NOT CRASH INTO ANYONE. I HAD NO BRAKES. THE 'LEAK' OCCURRED WHEN THE LINES BROKE. THIS IS DIFFERENT THEN WHAT THE LETTER SAYS. THEY ACT LIKE IT WILL LEAK AND YOU WILL BE FINE AND LINES WILL BE REPLACED. I HAD NO WARNING. I ASKED FORD TO FIX THIS AND CHECK THEM. FORD KNOWS THESE ARE BAD LINES, BUT ARE NOT FIXING THEM YET. I HAD TO PUT MY LIFE IN DANGER, ALONG WITH OTHERS AROUND ME, BECAUSE OF THIS. FORD SHOULD BE FIXING THE CARS NOW. THEY KNOW WHAT VIN CARS HAVE THE PROBLEM. I WAS GOING TO DRIVE THIS CAR ON MOUNTAIN ROADS THIS WEEK, NOW IT IS SITTING AT FORD. IF I WAS DRIVING IN THOSE ROADS, THAT WOULD HAVE BEEN AWFUL. THIS ISN'T A SMALL PROBLEM. IT'S A LAWSUIT PROBLEM IF FORD DOESN'T FIX THE CARS. THEY COULD SAFE SOME LIVES BY TAKING CARE OF THIS NOW. THEY SENT THE LETTERS OUT IN SEPTEMBER. IT'S SCARY TO DRIVE AND THEN HAVE NO WAY TO STOP, EXCEPT HOT SOMETHING. OR BEING LUCKY AND GOING SLOW ENOUGH THAT YOUR EMERGENCY BREAKS WORK. FORD CLEARED MY CAR TO DRIVE, SPECIALLY THE BRAKES, AND THEN THE BRAKES BREAK. THIS IS THE RECALL PROBLEM. THEY COULD HAVE OREVENTED THIS. VERY UPSET. AND WORRIED FOR OTHER A FORD EDGE DRIVERS. I WAS DRIVING IN TOWN, URBAN CITY. I WAS IN MOTION. AMD THE BRAKES BROKE. 30,000 MILES.
Mfg Campaign: 11399350
Recall Date: Mar 5, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Mfg Campaign: 11396973
Recall Date: Feb 19, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Mfg Campaign: 11396973
Recall Date: Feb 19, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT WHO IS AN AUTO DEALER, TOOK THE VEHICLE TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,816. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT WHO IS AN AUTO DEALER, TOOK THE VEHICLE TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,816. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT WHO IS AN AUTO DEALER, TOOK THE VEHICLE TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,816. THE VIN WAS INVALID.
Mfg Campaign: 11395248
Recall Date: Feb 8, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT ILLUMINATES. DIAGNOSTICS WILL INDICATE MISFIRE. CHANGE PLUGS AND COIL PACK. LIGHT WILL AGAIN ILLUMINATE AFTER A FEW MILES. FOUND THE BLOCK TO HAVING HAIRLINE CRACKS; ALLOWING WATER IN THE CYLINDER CAUSING MISFIRE. THIS IS THE 2ND ONE WE PURCHASED WITH THE SAME PROBLEM. INVESTIGATING ONLINE THIS IS A KNOWN PROBLEM. THERE ARE 45 COMPLAINTS JUST ON ONE SITE WITH ALL THE SAME PROBLEM. THE FIX IS A NEW ENGINE ($3000 TO $5000). FORD KNOWS THIS PROBLEM THAT BEGAN IN 2015 AND CONTINUES TO THIS DAY.
Corrective Action:
ENGINE LIGHT ILLUMINATES. DIAGNOSTICS WILL INDICATE MISFIRE. CHANGE PLUGS AND COIL PACK. LIGHT WILL AGAIN ILLUMINATE AFTER A FEW MILES. FOUND THE BLOCK TO HAVING HAIRLINE CRACKS; ALLOWING WATER IN THE CYLINDER CAUSING MISFIRE. THIS IS THE 2ND ONE WE PURCHASED WITH THE SAME PROBLEM. INVESTIGATING ONLINE THIS IS A KNOWN PROBLEM. THERE ARE 45 COMPLAINTS JUST ON ONE SITE WITH ALL THE SAME PROBLEM. THE FIX IS A NEW ENGINE ($3000 TO $5000). FORD KNOWS THIS PROBLEM THAT BEGAN IN 2015 AND CONTINUES TO THIS DAY.
Additional Notes:
ENGINE LIGHT ILLUMINATES. DIAGNOSTICS WILL INDICATE MISFIRE. CHANGE PLUGS AND COIL PACK. LIGHT WILL AGAIN ILLUMINATE AFTER A FEW MILES. FOUND THE BLOCK TO HAVING HAIRLINE CRACKS; ALLOWING WATER IN THE CYLINDER CAUSING MISFIRE. THIS IS THE 2ND ONE WE PURCHASED WITH THE SAME PROBLEM. INVESTIGATING ONLINE THIS IS A KNOWN PROBLEM. THERE ARE 45 COMPLAINTS JUST ON ONE SITE WITH ALL THE SAME PROBLEM. THE FIX IS A NEW ENGINE ($3000 TO $5000). FORD KNOWS THIS PROBLEM THAT BEGAN IN 2015 AND CONTINUES TO THIS DAY.
Mfg Campaign: 11395250
Recall Date: Feb 8, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD EDGE. CONSUMER WRITES IN REGARDS TO ISSUE WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED.*JS
Corrective Action:
2016 FORD EDGE. CONSUMER WRITES IN REGARDS TO ISSUE WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED.*JS
Additional Notes:
2016 FORD EDGE. CONSUMER WRITES IN REGARDS TO ISSUE WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED.*JS
Mfg Campaign: 11390172
Recall Date: Jan 27, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11389727
Recall Date: Jan 25, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11389727
Recall Date: Jan 25, 2021
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING DOWN THE ROAD APPROXIMATELY 55MPH AND HEARD A LOUD POP THAT SOUNDED LIKE GLASS BREAKING. IT WAS DARK SO I COULDN'T TELL WHAT HAPPENED UNTIL I GOT HOME. I FOUND THE BACK HATCH GLASS HAD SHATTERED. I HAD BEEN USING THE REAR WIPER AND DEFROST. I READ ON THE INTERNET THAT CANADA HAD A RECALL 17B39 FOR THIS CONCERN. IT WAS APPROXIMATELY 29 DEGREES OUT WITH LIGHT SNOW WHEN IT HAPPENED
Corrective Action:
I WAS DRIVING DOWN THE ROAD APPROXIMATELY 55MPH AND HEARD A LOUD POP THAT SOUNDED LIKE GLASS BREAKING. IT WAS DARK SO I COULDN'T TELL WHAT HAPPENED UNTIL I GOT HOME. I FOUND THE BACK HATCH GLASS HAD SHATTERED. I HAD BEEN USING THE REAR WIPER AND DEFROST. I READ ON THE INTERNET THAT CANADA HAD A RECALL 17B39 FOR THIS CONCERN. IT WAS APPROXIMATELY 29 DEGREES OUT WITH LIGHT SNOW WHEN IT HAPPENED
Additional Notes:
I WAS DRIVING DOWN THE ROAD APPROXIMATELY 55MPH AND HEARD A LOUD POP THAT SOUNDED LIKE GLASS BREAKING. IT WAS DARK SO I COULDN'T TELL WHAT HAPPENED UNTIL I GOT HOME. I FOUND THE BACK HATCH GLASS HAD SHATTERED. I HAD BEEN USING THE REAR WIPER AND DEFROST. I READ ON THE INTERNET THAT CANADA HAD A RECALL 17B39 FOR THIS CONCERN. IT WAS APPROXIMATELY 29 DEGREES OUT WITH LIGHT SNOW WHEN IT HAPPENED
Mfg Campaign: 11389696
Recall Date: Jan 24, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES COMPLETELY FAILED (THERE WAS NO CRASH WAS ON A SIDE STREET) 27 FEB 2020 DRIVERS FRONT BRAKE LINE BROKE AND THE BUILD ALL LEAKED OUT . . .COMPLETE BREAK FAILURE A SECOND FAILURE OCCURRED ON 18 DEC 202, THIS TIME WAS NEARING A STOP LIGHT WHEN IT OCCURRED AGAIN, THIS TIME THE FLUID ALL LEAKED OUT TO THE FROM BRAKE ON THE FRONT PASSENGER SIDE IN BOTH CASES THE EDGE HAD TO BE TOWED TO THE FORD DEALER. HAD EITHER OF THESE HAPPENED IN HEAVIER TRAFFIC OR ON AN OFF-RAMP THIS IT WOULD HAVE BEEN AN ACCIDENT. THIS IS NOT ACCEPTABLE
Corrective Action:
THE BRAKES COMPLETELY FAILED (THERE WAS NO CRASH WAS ON A SIDE STREET) 27 FEB 2020 DRIVERS FRONT BRAKE LINE BROKE AND THE BUILD ALL LEAKED OUT . . .COMPLETE BREAK FAILURE A SECOND FAILURE OCCURRED ON 18 DEC 202, THIS TIME WAS NEARING A STOP LIGHT WHEN IT OCCURRED AGAIN, THIS TIME THE FLUID ALL LEAKED OUT TO THE FROM BRAKE ON THE FRONT PASSENGER SIDE IN BOTH CASES THE EDGE HAD TO BE TOWED TO THE FORD DEALER. HAD EITHER OF THESE HAPPENED IN HEAVIER TRAFFIC OR ON AN OFF-RAMP THIS IT WOULD HAVE BEEN AN ACCIDENT. THIS IS NOT ACCEPTABLE
Additional Notes:
THE BRAKES COMPLETELY FAILED (THERE WAS NO CRASH WAS ON A SIDE STREET) 27 FEB 2020 DRIVERS FRONT BRAKE LINE BROKE AND THE BUILD ALL LEAKED OUT . . .COMPLETE BREAK FAILURE A SECOND FAILURE OCCURRED ON 18 DEC 202, THIS TIME WAS NEARING A STOP LIGHT WHEN IT OCCURRED AGAIN, THIS TIME THE FLUID ALL LEAKED OUT TO THE FROM BRAKE ON THE FRONT PASSENGER SIDE IN BOTH CASES THE EDGE HAD TO BE TOWED TO THE FORD DEALER. HAD EITHER OF THESE HAPPENED IN HEAVIER TRAFFIC OR ON AN OFF-RAMP THIS IT WOULD HAVE BEEN AN ACCIDENT. THIS IS NOT ACCEPTABLE
Mfg Campaign: 11389375
Recall Date: Jan 22, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, THE CONTACT HEARD A LOUD ABNORMAL GRINDING SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482) WHERE THEY INFORMED HER THAT THE DEFECT MAY BE RELATED TO A CRACKED FLEX PLATE. THE VEHICLE REMAINED IN THE DEALER POSSESSION FOR TWO WEEKS AND REMAINED UNREPAIRED. THE CONTACT THEN HAD THE VEHICLE TOWED TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, THE CONTACT HEARD A LOUD ABNORMAL GRINDING SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482) WHERE THEY INFORMED HER THAT THE DEFECT MAY BE RELATED TO A CRACKED FLEX PLATE. THE VEHICLE REMAINED IN THE DEALER POSSESSION FOR TWO WEEKS AND REMAINED UNREPAIRED. THE CONTACT THEN HAD THE VEHICLE TOWED TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, THE CONTACT HEARD A LOUD ABNORMAL GRINDING SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482) WHERE THEY INFORMED HER THAT THE DEFECT MAY BE RELATED TO A CRACKED FLEX PLATE. THE VEHICLE REMAINED IN THE DEALER POSSESSION FOR TWO WEEKS AND REMAINED UNREPAIRED. THE CONTACT THEN HAD THE VEHICLE TOWED TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Mfg Campaign: 11389437
Recall Date: Jan 22, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V469000(SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. SOUTH BAY FORD(5100 ROSECRANS AVE, HAWTHORNE, CA 90250) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V469000(SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. SOUTH BAY FORD(5100 ROSECRANS AVE, HAWTHORNE, CA 90250) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V469000(SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. SOUTH BAY FORD(5100 ROSECRANS AVE, HAWTHORNE, CA 90250) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11389310
Recall Date: Jan 21, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Corrective Action:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Additional Notes:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Mfg Campaign: 11388457
Recall Date: Jan 16, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Corrective Action:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Additional Notes:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Mfg Campaign: 11388457
Recall Date: Jan 16, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Corrective Action:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Additional Notes:
THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.
Mfg Campaign: 11388457
Recall Date: Jan 16, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I OWN A 2016 FORD EDGE THAT USE TO BE MY LEASED WORK VEHICLE AND I BOUGHT IT FROM THE COMPANY FOR MY WIFE ON 11/15/2019 WITH 67,696 MILES ON THE ODOMETER. I HAVE NEVER HAD ONE ISSUES WITH THIS CAR AND I HAVE PUT EVERY MILE ON IT FROM WORK UNTIL I BOUGHT IT FROM THE COMPANY/EMKAY LEASE PROGRAM. THE CURRENT MILEAGE AS OF TODAY IS 72,853 MILES AND I HAD IT SERVICED FROM LANDMARK FORD IN PORTLAND OREGON. MY CHECK ENGINE LIGHT CAME LAST WEEK ON AND I TOOK THE EDGE IN FOR SERVICE BUT NEEDED TO BRING THE VEHICLE BACK TODAY SO LANDMARK FORD COULD DO A DIAGNOSTICS ON THE VEHICLE. MY WIFE AND MY DAUGHTER DROPPED OFF THE VEHICLE AND HOURS LATER, I WAS NOTIFIED BY CHRIS KELSO AT LANDMARK FORD (503-598-8398) THAT COOLANT WAS GETTING INTO THE ENGINE CYLINDERS AND I WOULD NEED TO REPLACE THE ENGINE FOR CLOSE TO $7000.00. I HAVE DEALT WITH CHRIS FOR YEARS AND HE DOES A GREAT JOB FOR ME AND MY FAMILY. CHRIS MENTIONED THAT THIS HAS BEEN A PROBLEM WITH EDGES AND A NEW ENGINE IS THE ONLY WAY TO FIX IT. I TOLD CHRIS I CAN'T AFFORD TO REPLACE AN ENGINE ON A VEHICLE I PURCHASED IN NOVEMBER OF 2019, SO WHY WOULDN'T FORD HAVE A RECALL FOR THIS ISSUE, IF THEY KNEW ABOUT THE PROBLEM? CHRIS DID NOT HAVE AN ANSWER, WHICH I CAN TELL THAT BOTHERED HIM. I'VE TAKEN GREAT CARE OF THIS FORD EDGE SINCE THE ODOMETER HAD 13 MILES ON IT FOR MY WORK FLEET VEHICLE. I'M CURRENTLY DRIVING A 2019 FORD EDGE FOR MY NEW WORK VEHICLE AND I HAVE BEEN A FORD AND A FORD EDGE FAN BUT THIS NEWS TO REPLACE THE ENGINE IS VERY UNSETTLING TO ME AT THIS TIME IN OUR LIVES. I WOULD REALLY LIKE SOMEONE WITH THE AUTHORITY TO STEP UP AND PROVIDE SOME ASSISTANCE TO HELP ME REPLACE MY ENGINE ON THIS VEHICLE UNDER A CONSUMER RECALL ESPECIALLY AFTER READING ALL THE COMMENTS FOR OTHER EDGE OWNERS PLEASE FORD MOTOR COMPANY POST A RECALL NOTICE FOR THE FAULTY COOLANT LEAKING INTO THE ENGINE.
Corrective Action:
I OWN A 2016 FORD EDGE THAT USE TO BE MY LEASED WORK VEHICLE AND I BOUGHT IT FROM THE COMPANY FOR MY WIFE ON 11/15/2019 WITH 67,696 MILES ON THE ODOMETER. I HAVE NEVER HAD ONE ISSUES WITH THIS CAR AND I HAVE PUT EVERY MILE ON IT FROM WORK UNTIL I BOUGHT IT FROM THE COMPANY/EMKAY LEASE PROGRAM. THE CURRENT MILEAGE AS OF TODAY IS 72,853 MILES AND I HAD IT SERVICED FROM LANDMARK FORD IN PORTLAND OREGON. MY CHECK ENGINE LIGHT CAME LAST WEEK ON AND I TOOK THE EDGE IN FOR SERVICE BUT NEEDED TO BRING THE VEHICLE BACK TODAY SO LANDMARK FORD COULD DO A DIAGNOSTICS ON THE VEHICLE. MY WIFE AND MY DAUGHTER DROPPED OFF THE VEHICLE AND HOURS LATER, I WAS NOTIFIED BY CHRIS KELSO AT LANDMARK FORD (503-598-8398) THAT COOLANT WAS GETTING INTO THE ENGINE CYLINDERS AND I WOULD NEED TO REPLACE THE ENGINE FOR CLOSE TO $7000.00. I HAVE DEALT WITH CHRIS FOR YEARS AND HE DOES A GREAT JOB FOR ME AND MY FAMILY. CHRIS MENTIONED THAT THIS HAS BEEN A PROBLEM WITH EDGES AND A NEW ENGINE IS THE ONLY WAY TO FIX IT. I TOLD CHRIS I CAN'T AFFORD TO REPLACE AN ENGINE ON A VEHICLE I PURCHASED IN NOVEMBER OF 2019, SO WHY WOULDN'T FORD HAVE A RECALL FOR THIS ISSUE, IF THEY KNEW ABOUT THE PROBLEM? CHRIS DID NOT HAVE AN ANSWER, WHICH I CAN TELL THAT BOTHERED HIM. I'VE TAKEN GREAT CARE OF THIS FORD EDGE SINCE THE ODOMETER HAD 13 MILES ON IT FOR MY WORK FLEET VEHICLE. I'M CURRENTLY DRIVING A 2019 FORD EDGE FOR MY NEW WORK VEHICLE AND I HAVE BEEN A FORD AND A FORD EDGE FAN BUT THIS NEWS TO REPLACE THE ENGINE IS VERY UNSETTLING TO ME AT THIS TIME IN OUR LIVES. I WOULD REALLY LIKE SOMEONE WITH THE AUTHORITY TO STEP UP AND PROVIDE SOME ASSISTANCE TO HELP ME REPLACE MY ENGINE ON THIS VEHICLE UNDER A CONSUMER RECALL ESPECIALLY AFTER READING ALL THE COMMENTS FOR OTHER EDGE OWNERS PLEASE FORD MOTOR COMPANY POST A RECALL NOTICE FOR THE FAULTY COOLANT LEAKING INTO THE ENGINE.
Additional Notes:
I OWN A 2016 FORD EDGE THAT USE TO BE MY LEASED WORK VEHICLE AND I BOUGHT IT FROM THE COMPANY FOR MY WIFE ON 11/15/2019 WITH 67,696 MILES ON THE ODOMETER. I HAVE NEVER HAD ONE ISSUES WITH THIS CAR AND I HAVE PUT EVERY MILE ON IT FROM WORK UNTIL I BOUGHT IT FROM THE COMPANY/EMKAY LEASE PROGRAM. THE CURRENT MILEAGE AS OF TODAY IS 72,853 MILES AND I HAD IT SERVICED FROM LANDMARK FORD IN PORTLAND OREGON. MY CHECK ENGINE LIGHT CAME LAST WEEK ON AND I TOOK THE EDGE IN FOR SERVICE BUT NEEDED TO BRING THE VEHICLE BACK TODAY SO LANDMARK FORD COULD DO A DIAGNOSTICS ON THE VEHICLE. MY WIFE AND MY DAUGHTER DROPPED OFF THE VEHICLE AND HOURS LATER, I WAS NOTIFIED BY CHRIS KELSO AT LANDMARK FORD (503-598-8398) THAT COOLANT WAS GETTING INTO THE ENGINE CYLINDERS AND I WOULD NEED TO REPLACE THE ENGINE FOR CLOSE TO $7000.00. I HAVE DEALT WITH CHRIS FOR YEARS AND HE DOES A GREAT JOB FOR ME AND MY FAMILY. CHRIS MENTIONED THAT THIS HAS BEEN A PROBLEM WITH EDGES AND A NEW ENGINE IS THE ONLY WAY TO FIX IT. I TOLD CHRIS I CAN'T AFFORD TO REPLACE AN ENGINE ON A VEHICLE I PURCHASED IN NOVEMBER OF 2019, SO WHY WOULDN'T FORD HAVE A RECALL FOR THIS ISSUE, IF THEY KNEW ABOUT THE PROBLEM? CHRIS DID NOT HAVE AN ANSWER, WHICH I CAN TELL THAT BOTHERED HIM. I'VE TAKEN GREAT CARE OF THIS FORD EDGE SINCE THE ODOMETER HAD 13 MILES ON IT FOR MY WORK FLEET VEHICLE. I'M CURRENTLY DRIVING A 2019 FORD EDGE FOR MY NEW WORK VEHICLE AND I HAVE BEEN A FORD AND A FORD EDGE FAN BUT THIS NEWS TO REPLACE THE ENGINE IS VERY UNSETTLING TO ME AT THIS TIME IN OUR LIVES. I WOULD REALLY LIKE SOMEONE WITH THE AUTHORITY TO STEP UP AND PROVIDE SOME ASSISTANCE TO HELP ME REPLACE MY ENGINE ON THIS VEHICLE UNDER A CONSUMER RECALL ESPECIALLY AFTER READING ALL THE COMMENTS FOR OTHER EDGE OWNERS PLEASE FORD MOTOR COMPANY POST A RECALL NOTICE FOR THE FAULTY COOLANT LEAKING INTO THE ENGINE.
Mfg Campaign: 11386389
Recall Date: Jan 4, 2021
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