Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The scan revealed P0316 misfire on startup and P0301 cylinder 1misfire. It was discovered that the top of the cylinder 1 piston appears to be "washed" which happens when fuel is not ignited during the combustion process. This confirms the constant "toping off" of the engine coolant, which indicates a coolant leak in cylinder number 1. This diagnosis was from Christian Brothers Automotive, Acworth, Ga.
Corrective Action:
The scan revealed P0316 misfire on startup and P0301 cylinder 1misfire. It was discovered that the top of the cylinder 1 piston appears to be "washed" which happens when fuel is not ignited during the combustion process. This confirms the constant "toping off" of the engine coolant, which indicates a coolant leak in cylinder number 1. This diagnosis was from Christian Brothers Automotive, Acworth, Ga.
Additional Notes:
The scan revealed P0316 misfire on startup and P0301 cylinder 1misfire. It was discovered that the top of the cylinder 1 piston appears to be "washed" which happens when fuel is not ignited during the combustion process. This confirms the constant "toping off" of the engine coolant, which indicates a coolant leak in cylinder number 1. This diagnosis was from Christian Brothers Automotive, Acworth, Ga.
Mfg Campaign: 11422475
Recall Date: Jun 27, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11421860
Recall Date: Jun 22, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11421860
Recall Date: Jun 22, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
For the SECOND time, a brake has failed on this vehicle. The first was passenger-side brake line rupture in 2019, which was repaired under warranty. Yesterday the driver’s side brake line ruptured while awaiting for recall repair to be done.
Corrective Action:
For the SECOND time, a brake has failed on this vehicle. The first was passenger-side brake line rupture in 2019, which was repaired under warranty. Yesterday the driver’s side brake line ruptured while awaiting for recall repair to be done.
Additional Notes:
For the SECOND time, a brake has failed on this vehicle. The first was passenger-side brake line rupture in 2019, which was repaired under warranty. Yesterday the driver’s side brake line ruptured while awaiting for recall repair to be done.
Mfg Campaign: 11420896
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was told parts for the safety recall would be in at the end of 2020. Were now almost halfway through 2021 and the parts are still unavailable. I did receive a letter from Ford about the safety recall and that parts were in and to call and schedule the maintenance appointment. I scheduled an appointment for this month, June 2021 and now they tell me parts are still not in and not expected till mid July 2021. My husband and I have one car and if something were to happen that would be terrible. Our lives are important and we drive our son around, we don’t feel safe knowing our brakes could not work properly.
Corrective Action:
I was told parts for the safety recall would be in at the end of 2020. Were now almost halfway through 2021 and the parts are still unavailable. I did receive a letter from Ford about the safety recall and that parts were in and to call and schedule the maintenance appointment. I scheduled an appointment for this month, June 2021 and now they tell me parts are still not in and not expected till mid July 2021. My husband and I have one car and if something were to happen that would be terrible. Our lives are important and we drive our son around, we don’t feel safe knowing our brakes could not work properly.
Additional Notes:
I was told parts for the safety recall would be in at the end of 2020. Were now almost halfway through 2021 and the parts are still unavailable. I did receive a letter from Ford about the safety recall and that parts were in and to call and schedule the maintenance appointment. I scheduled an appointment for this month, June 2021 and now they tell me parts are still not in and not expected till mid July 2021. My husband and I have one car and if something were to happen that would be terrible. Our lives are important and we drive our son around, we don’t feel safe knowing our brakes could not work properly.
Mfg Campaign: 11420530
Recall Date: Jun 11, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11420394
Recall Date: Jun 10, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11420394
Recall Date: Jun 10, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE RIGHT REAR BRAKE LOST BRAKE FLUID WHICH CAUSED THE BRAKES TO BE INEFFECTIVE. THIS WOULD HAVE CAUSED ME TO POSSIBILY HAVE AND ACCIDENT OR CAUSE ME TO HIT ANOTHER VEHICLE BECAUSE I WOULDN'T BE ABLE TO STOP. I TOOK THE VEHICLE TO A FORD DEALER WHO FOUND THE LEAK AND REPLACED THE PART. THIS SAME THING HAPPENED TO THE FRONT BRAKES AS WELL. THOSE BRAKES ARE CURRENTLY UNDER A RECALLED FOR THE SAME ISSUE. THERE WERE NO WARNS, LIGHTS OR ANY SYMPTOMS THAT THERE WAS A PROBLEM
Corrective Action:
THE RIGHT REAR BRAKE LOST BRAKE FLUID WHICH CAUSED THE BRAKES TO BE INEFFECTIVE. THIS WOULD HAVE CAUSED ME TO POSSIBILY HAVE AND ACCIDENT OR CAUSE ME TO HIT ANOTHER VEHICLE BECAUSE I WOULDN'T BE ABLE TO STOP. I TOOK THE VEHICLE TO A FORD DEALER WHO FOUND THE LEAK AND REPLACED THE PART. THIS SAME THING HAPPENED TO THE FRONT BRAKES AS WELL. THOSE BRAKES ARE CURRENTLY UNDER A RECALLED FOR THE SAME ISSUE. THERE WERE NO WARNS, LIGHTS OR ANY SYMPTOMS THAT THERE WAS A PROBLEM
Additional Notes:
THE RIGHT REAR BRAKE LOST BRAKE FLUID WHICH CAUSED THE BRAKES TO BE INEFFECTIVE. THIS WOULD HAVE CAUSED ME TO POSSIBILY HAVE AND ACCIDENT OR CAUSE ME TO HIT ANOTHER VEHICLE BECAUSE I WOULDN'T BE ABLE TO STOP. I TOOK THE VEHICLE TO A FORD DEALER WHO FOUND THE LEAK AND REPLACED THE PART. THIS SAME THING HAPPENED TO THE FRONT BRAKES AS WELL. THOSE BRAKES ARE CURRENTLY UNDER A RECALLED FOR THE SAME ISSUE. THERE WERE NO WARNS, LIGHTS OR ANY SYMPTOMS THAT THERE WAS A PROBLEM
Mfg Campaign: 11419370
Recall Date: Jun 2, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This vehicle has a design flaw within the engine. The engine and head gasket had a leak that caused the vehicle cylinder to fill with engine coolant, and caused the vehicle to unexpectedly misfire, overheat, and stall. I have also read accounts of other individuals vehicles catching fire. Thankfully this has not happened with my vehicle, however, it did stall out in the middle of the road during rush hour. As a result it was taken to FORD and they informed me that the entire engine would need to be replaced as a result of the failure.
Corrective Action:
This vehicle has a design flaw within the engine. The engine and head gasket had a leak that caused the vehicle cylinder to fill with engine coolant, and caused the vehicle to unexpectedly misfire, overheat, and stall. I have also read accounts of other individuals vehicles catching fire. Thankfully this has not happened with my vehicle, however, it did stall out in the middle of the road during rush hour. As a result it was taken to FORD and they informed me that the entire engine would need to be replaced as a result of the failure.
Additional Notes:
This vehicle has a design flaw within the engine. The engine and head gasket had a leak that caused the vehicle cylinder to fill with engine coolant, and caused the vehicle to unexpectedly misfire, overheat, and stall. I have also read accounts of other individuals vehicles catching fire. Thankfully this has not happened with my vehicle, however, it did stall out in the middle of the road during rush hour. As a result it was taken to FORD and they informed me that the entire engine would need to be replaced as a result of the failure.
Mfg Campaign: 11418393
Recall Date: May 24, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SOUNDED ROUGH WHEN I STARTED IT AFTER WORK WITH VIBRATION NOISE THAT GOT LOUDER AS I DROVE AND LOUDER STILL WHEN IT WAS IDLING AT LIGHTS. DROVE STRAIGHT TO THE DEALERSHIP - IT'S A CRACKED FLEX PLATE. UPON RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH FORD EDGE. WAITING TO SEE WHAT IS COVERED UNDER EXTENDED WARRANTY. 66000 MILES.
Corrective Action:
CAR SOUNDED ROUGH WHEN I STARTED IT AFTER WORK WITH VIBRATION NOISE THAT GOT LOUDER AS I DROVE AND LOUDER STILL WHEN IT WAS IDLING AT LIGHTS. DROVE STRAIGHT TO THE DEALERSHIP - IT'S A CRACKED FLEX PLATE. UPON RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH FORD EDGE. WAITING TO SEE WHAT IS COVERED UNDER EXTENDED WARRANTY. 66000 MILES.
Additional Notes:
CAR SOUNDED ROUGH WHEN I STARTED IT AFTER WORK WITH VIBRATION NOISE THAT GOT LOUDER AS I DROVE AND LOUDER STILL WHEN IT WAS IDLING AT LIGHTS. DROVE STRAIGHT TO THE DEALERSHIP - IT'S A CRACKED FLEX PLATE. UPON RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH FORD EDGE. WAITING TO SEE WHAT IS COVERED UNDER EXTENDED WARRANTY. 66000 MILES.
Mfg Campaign: 11414563
Recall Date: Apr 30, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT BRAKE HOSE LEAK. LEFT HOME AND IT WAS FINE, A FEW MILES LATER I NOTICED THE BRAKE PEDAL NEEDING MORE PRESSURE AND GOING FARTHER DOWN EACH TIME I STOPPED. CAR WAS SLOW TO STOP. I DROVE TO AN AUTOZONE AND THEY CHECKED AND SAW I HAD NO BRAKE FLUID. I KNEW THERE WAS A RECALL AND EVEN ASKED ABOUT IT A WEEK PRIOR AT THE DEALERSHIP DURING A 60K MILE SERVICE. I GOT IT TO THE DEALERSHIP AND THEY REPLACED THE HOSE WITH THE SAME DEFECTIVE PART - I GOT 60K MILES OUT OF THE FIRST ONE SO I'M NOT TOO WORRIED BUT THEY ONLY CHANGED THE HOSE ON ONE SIDE SO I ASSUME IT'S LIKELY TO HAPPEN AGAIN ON THE OTHER SIDE? DID NOT CHARGE ME AND LIKE THE OTHERS, I'LL KEEP WAITING FOR THE RECALL TO ISSUE A FIX.
Corrective Action:
FRONT BRAKE HOSE LEAK. LEFT HOME AND IT WAS FINE, A FEW MILES LATER I NOTICED THE BRAKE PEDAL NEEDING MORE PRESSURE AND GOING FARTHER DOWN EACH TIME I STOPPED. CAR WAS SLOW TO STOP. I DROVE TO AN AUTOZONE AND THEY CHECKED AND SAW I HAD NO BRAKE FLUID. I KNEW THERE WAS A RECALL AND EVEN ASKED ABOUT IT A WEEK PRIOR AT THE DEALERSHIP DURING A 60K MILE SERVICE. I GOT IT TO THE DEALERSHIP AND THEY REPLACED THE HOSE WITH THE SAME DEFECTIVE PART - I GOT 60K MILES OUT OF THE FIRST ONE SO I'M NOT TOO WORRIED BUT THEY ONLY CHANGED THE HOSE ON ONE SIDE SO I ASSUME IT'S LIKELY TO HAPPEN AGAIN ON THE OTHER SIDE? DID NOT CHARGE ME AND LIKE THE OTHERS, I'LL KEEP WAITING FOR THE RECALL TO ISSUE A FIX.
Additional Notes:
FRONT BRAKE HOSE LEAK. LEFT HOME AND IT WAS FINE, A FEW MILES LATER I NOTICED THE BRAKE PEDAL NEEDING MORE PRESSURE AND GOING FARTHER DOWN EACH TIME I STOPPED. CAR WAS SLOW TO STOP. I DROVE TO AN AUTOZONE AND THEY CHECKED AND SAW I HAD NO BRAKE FLUID. I KNEW THERE WAS A RECALL AND EVEN ASKED ABOUT IT A WEEK PRIOR AT THE DEALERSHIP DURING A 60K MILE SERVICE. I GOT IT TO THE DEALERSHIP AND THEY REPLACED THE HOSE WITH THE SAME DEFECTIVE PART - I GOT 60K MILES OUT OF THE FIRST ONE SO I'M NOT TOO WORRIED BUT THEY ONLY CHANGED THE HOSE ON ONE SIDE SO I ASSUME IT'S LIKELY TO HAPPEN AGAIN ON THE OTHER SIDE? DID NOT CHARGE ME AND LIKE THE OTHERS, I'LL KEEP WAITING FOR THE RECALL TO ISSUE A FIX.
Mfg Campaign: 11414564
Recall Date: Apr 30, 2021
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
LUG NUTS SWOLLEN AND FORD SUPPLIED LUG WRENCH WON'T FIT LUG NUTS. COULDN'T CHANGE FLAT TIRE.
Corrective Action:
LUG NUTS SWOLLEN AND FORD SUPPLIED LUG WRENCH WON'T FIT LUG NUTS. COULDN'T CHANGE FLAT TIRE.
Additional Notes:
LUG NUTS SWOLLEN AND FORD SUPPLIED LUG WRENCH WON'T FIT LUG NUTS. COULDN'T CHANGE FLAT TIRE.
Mfg Campaign: 11414273
Recall Date: Apr 28, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE HAD THE FRONT BRAKE LINE RUPTURE IN MY 2016 FORD EDGE, HAD IT REPLACED OUT OF POCKET EVEN THOUGH IT'S A RECALL. I CALLED FORD THEN TO TELL THEM THEY TOLD ME TO TAKE IT TO FORD TO GET IT FIXED THE FIRST OF THE YEAR AND THEY WILL REIMBURSE ME FOR WHAT I HAD FIXED; THEN THEY HAD ME SIT THEIR AND HOUR FOR THEM TO TELL ME THAT THEY DIDN'T HAVE THE PART AND THEY WILL CALL ME WHEN THEY GET. NEVER GOT A CALL BACK AND NEVER GOT REIMBURSED. THEN IT RUPTURED AGAIN TRIED TO GET IT FIXED THEY TOLD THAT I HAVE TO WAIT FOR THE PARTS TO COME IN AFTER I GOT TOLD THEY WOULD HAVE THE PARTS THE FIRST OF THE YEAR. THEY REFUSE TO HELP ME AND REFUSE TO GET ME A LOANER. SO I'M STUCK WITH A CAR WITH NO BRAKES THAT ALMOST CAUSED ME TO CRASH TWICE NOW.
Corrective Action:
I HAVE HAD THE FRONT BRAKE LINE RUPTURE IN MY 2016 FORD EDGE, HAD IT REPLACED OUT OF POCKET EVEN THOUGH IT'S A RECALL. I CALLED FORD THEN TO TELL THEM THEY TOLD ME TO TAKE IT TO FORD TO GET IT FIXED THE FIRST OF THE YEAR AND THEY WILL REIMBURSE ME FOR WHAT I HAD FIXED; THEN THEY HAD ME SIT THEIR AND HOUR FOR THEM TO TELL ME THAT THEY DIDN'T HAVE THE PART AND THEY WILL CALL ME WHEN THEY GET. NEVER GOT A CALL BACK AND NEVER GOT REIMBURSED. THEN IT RUPTURED AGAIN TRIED TO GET IT FIXED THEY TOLD THAT I HAVE TO WAIT FOR THE PARTS TO COME IN AFTER I GOT TOLD THEY WOULD HAVE THE PARTS THE FIRST OF THE YEAR. THEY REFUSE TO HELP ME AND REFUSE TO GET ME A LOANER. SO I'M STUCK WITH A CAR WITH NO BRAKES THAT ALMOST CAUSED ME TO CRASH TWICE NOW.
Additional Notes:
I HAVE HAD THE FRONT BRAKE LINE RUPTURE IN MY 2016 FORD EDGE, HAD IT REPLACED OUT OF POCKET EVEN THOUGH IT'S A RECALL. I CALLED FORD THEN TO TELL THEM THEY TOLD ME TO TAKE IT TO FORD TO GET IT FIXED THE FIRST OF THE YEAR AND THEY WILL REIMBURSE ME FOR WHAT I HAD FIXED; THEN THEY HAD ME SIT THEIR AND HOUR FOR THEM TO TELL ME THAT THEY DIDN'T HAVE THE PART AND THEY WILL CALL ME WHEN THEY GET. NEVER GOT A CALL BACK AND NEVER GOT REIMBURSED. THEN IT RUPTURED AGAIN TRIED TO GET IT FIXED THEY TOLD THAT I HAVE TO WAIT FOR THE PARTS TO COME IN AFTER I GOT TOLD THEY WOULD HAVE THE PARTS THE FIRST OF THE YEAR. THEY REFUSE TO HELP ME AND REFUSE TO GET ME A LOANER. SO I'M STUCK WITH A CAR WITH NO BRAKES THAT ALMOST CAUSED ME TO CRASH TWICE NOW.
Mfg Campaign: 11413413
Recall Date: Apr 22, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER SHOPPING, I APPLIED THE BRAKE TO START THE CAR. I HEARD A POP AND THE PEDAL WENT TO THE FLOOR. THE FRONT RIGHT BRAKE HOSE RUPTURED. I TOOK THE VEHICLE TO THE DEALER WHO STATED THE RECALLED PART IS IN "ADVANCE NOTICE" AND A FIX ISN'T AVAILABLE. I WAS CHARGED FOR THE FIX (WITH A PROMISE OF REFUND), BUT ONLY ONE SIDE WAS FIXED AND I PRESUME THE OLD PART, WHICH WAS RECALLED, WAS USED TO "FIX" THE CAR. AFTER CALLING FORD, THEY HAD NO UPDATE. THEIR RECALL NOTICE (20S42) STATED THEY EXPECTED THE FIX TO BE READY Q4 2020, BUT IT IS NOT APRIL 2021 WITH NO UPDATE.
Corrective Action:
AFTER SHOPPING, I APPLIED THE BRAKE TO START THE CAR. I HEARD A POP AND THE PEDAL WENT TO THE FLOOR. THE FRONT RIGHT BRAKE HOSE RUPTURED. I TOOK THE VEHICLE TO THE DEALER WHO STATED THE RECALLED PART IS IN "ADVANCE NOTICE" AND A FIX ISN'T AVAILABLE. I WAS CHARGED FOR THE FIX (WITH A PROMISE OF REFUND), BUT ONLY ONE SIDE WAS FIXED AND I PRESUME THE OLD PART, WHICH WAS RECALLED, WAS USED TO "FIX" THE CAR. AFTER CALLING FORD, THEY HAD NO UPDATE. THEIR RECALL NOTICE (20S42) STATED THEY EXPECTED THE FIX TO BE READY Q4 2020, BUT IT IS NOT APRIL 2021 WITH NO UPDATE.
Additional Notes:
AFTER SHOPPING, I APPLIED THE BRAKE TO START THE CAR. I HEARD A POP AND THE PEDAL WENT TO THE FLOOR. THE FRONT RIGHT BRAKE HOSE RUPTURED. I TOOK THE VEHICLE TO THE DEALER WHO STATED THE RECALLED PART IS IN "ADVANCE NOTICE" AND A FIX ISN'T AVAILABLE. I WAS CHARGED FOR THE FIX (WITH A PROMISE OF REFUND), BUT ONLY ONE SIDE WAS FIXED AND I PRESUME THE OLD PART, WHICH WAS RECALLED, WAS USED TO "FIX" THE CAR. AFTER CALLING FORD, THEY HAD NO UPDATE. THEIR RECALL NOTICE (20S42) STATED THEY EXPECTED THE FIX TO BE READY Q4 2020, BUT IT IS NOT APRIL 2021 WITH NO UPDATE.
Mfg Campaign: 11407894
Recall Date: Apr 13, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11407925
Recall Date: Apr 13, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11407925
Recall Date: Apr 13, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11407597
Recall Date: Apr 12, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11407597
Recall Date: Apr 12, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY 2016 FORD EDGE SEL RECENTLY DISPLAYED A CHECK ENGINE LIGHT AND THE VEHICLE WAS LOOSING COOLANT WITHOUT LEAKAGE UNDER VEHICLE. THE ERROR CODE PRESENTED WAS P0304. UPON PRESSURE TESTING COOLANT WAS FOUND TO BE LEAKING INTO THE 4TH CYLINDER, AND CAUSING A MISFIRE. THE VEHICLE IS LESS THAN 5 YEARS OLD AND FORD IS CLAIMING THE ONLY SOLUTION IS A COMPLETE ENGINE REPLACEMENT FOR MORE THAN 7K.
Corrective Action:
MY 2016 FORD EDGE SEL RECENTLY DISPLAYED A CHECK ENGINE LIGHT AND THE VEHICLE WAS LOOSING COOLANT WITHOUT LEAKAGE UNDER VEHICLE. THE ERROR CODE PRESENTED WAS P0304. UPON PRESSURE TESTING COOLANT WAS FOUND TO BE LEAKING INTO THE 4TH CYLINDER, AND CAUSING A MISFIRE. THE VEHICLE IS LESS THAN 5 YEARS OLD AND FORD IS CLAIMING THE ONLY SOLUTION IS A COMPLETE ENGINE REPLACEMENT FOR MORE THAN 7K.
Additional Notes:
MY 2016 FORD EDGE SEL RECENTLY DISPLAYED A CHECK ENGINE LIGHT AND THE VEHICLE WAS LOOSING COOLANT WITHOUT LEAKAGE UNDER VEHICLE. THE ERROR CODE PRESENTED WAS P0304. UPON PRESSURE TESTING COOLANT WAS FOUND TO BE LEAKING INTO THE 4TH CYLINDER, AND CAUSING A MISFIRE. THE VEHICLE IS LESS THAN 5 YEARS OLD AND FORD IS CLAIMING THE ONLY SOLUTION IS A COMPLETE ENGINE REPLACEMENT FOR MORE THAN 7K.
Mfg Campaign: 11406885
Recall Date: Apr 7, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2016 EDGE BOUGHT 10/16 59,000 MILES APPROXIMATELY. THE ENGINE OVER HEATING LIGHT CAME ON ENGINE IDLING POORLY TOOK INTO DEALER FOR DIAGNOSIS. VEHICLE NEEDS A MOTOR. IT'S SITTING IN DEALER NOW FOR OVER 30 DAYS ENGINE ON BACK ORDER. BASED ON NUMBER OF BOUGHT IN OCTOBER 2016 EDGE 59,000 MILES OVER HEAT LIGHT ON TOOK TO FORD DEALER FORD IS SLOWLY TAKING CARE OF THE PROBLEM. I WOULD SAY BESIDE WAITING 6- 8 WEEKS TO GET VEHICLE FIXED UNDER WARRANTY WHO WILL REIMBURSED FOR DEVALUATION OF A KNOWN PROBLEM ON MY VEHICLE.
Corrective Action:
2016 EDGE BOUGHT 10/16 59,000 MILES APPROXIMATELY. THE ENGINE OVER HEATING LIGHT CAME ON ENGINE IDLING POORLY TOOK INTO DEALER FOR DIAGNOSIS. VEHICLE NEEDS A MOTOR. IT'S SITTING IN DEALER NOW FOR OVER 30 DAYS ENGINE ON BACK ORDER. BASED ON NUMBER OF BOUGHT IN OCTOBER 2016 EDGE 59,000 MILES OVER HEAT LIGHT ON TOOK TO FORD DEALER FORD IS SLOWLY TAKING CARE OF THE PROBLEM. I WOULD SAY BESIDE WAITING 6- 8 WEEKS TO GET VEHICLE FIXED UNDER WARRANTY WHO WILL REIMBURSED FOR DEVALUATION OF A KNOWN PROBLEM ON MY VEHICLE.
Additional Notes:
2016 EDGE BOUGHT 10/16 59,000 MILES APPROXIMATELY. THE ENGINE OVER HEATING LIGHT CAME ON ENGINE IDLING POORLY TOOK INTO DEALER FOR DIAGNOSIS. VEHICLE NEEDS A MOTOR. IT'S SITTING IN DEALER NOW FOR OVER 30 DAYS ENGINE ON BACK ORDER. BASED ON NUMBER OF BOUGHT IN OCTOBER 2016 EDGE 59,000 MILES OVER HEAT LIGHT ON TOOK TO FORD DEALER FORD IS SLOWLY TAKING CARE OF THE PROBLEM. I WOULD SAY BESIDE WAITING 6- 8 WEEKS TO GET VEHICLE FIXED UNDER WARRANTY WHO WILL REIMBURSED FOR DEVALUATION OF A KNOWN PROBLEM ON MY VEHICLE.
Mfg Campaign: 11404135
Recall Date: Mar 21, 2021
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