Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.
Mfg Campaign: 11534615
Recall Date: Jul 26, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.
Mfg Campaign: 11534006
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.
Mfg Campaign: 11534006
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Corrective Action:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Additional Notes:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Mfg Campaign: 11533616
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Corrective Action:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Additional Notes:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Mfg Campaign: 11533616
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Corrective Action:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Additional Notes:
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.
Mfg Campaign: 11533616
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Mfg Campaign: 11533652
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Mfg Campaign: 11533652
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.
Corrective Action:
After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.
Additional Notes:
After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.
Mfg Campaign: 11533653
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11533677
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11533677
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
Corrective Action:
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
Additional Notes:
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
Mfg Campaign: 11533564
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
Corrective Action:
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
Additional Notes:
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure
Mfg Campaign: 11533564
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.
Corrective Action:
I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.
Additional Notes:
I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.
Mfg Campaign: 11533217
Recall Date: Jul 19, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.
Mfg Campaign: 11533337
Recall Date: Jul 19, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.
Mfg Campaign: 11532984
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11533042
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11533042
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks
Corrective Action:
The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks
Additional Notes:
The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks
Mfg Campaign: 11532773
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
cracked cylinder causing coolant to leak
Corrective Action:
cracked cylinder causing coolant to leak
Additional Notes:
cracked cylinder causing coolant to leak
Mfg Campaign: 11532218
Recall Date: Jul 14, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury