Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine light came on to warn me of an engine problem. Come to find out there is a Technical Service Bulletin on this issue for many Fords. This has been confirmed by Ford dealer service center and Ford customer service. This first appeared about a month ago in my car. However, Ford refuses to help and is making people buy new engines. This should be a RECALL. It is terrible that Ford is not being forced to recall all vehicles with this potential problem and cover the costs for repair. They are reponsible for this safety issue.
Corrective Action:
The engine light came on to warn me of an engine problem. Come to find out there is a Technical Service Bulletin on this issue for many Fords. This has been confirmed by Ford dealer service center and Ford customer service. This first appeared about a month ago in my car. However, Ford refuses to help and is making people buy new engines. This should be a RECALL. It is terrible that Ford is not being forced to recall all vehicles with this potential problem and cover the costs for repair. They are reponsible for this safety issue.
Additional Notes:
The engine light came on to warn me of an engine problem. Come to find out there is a Technical Service Bulletin on this issue for many Fords. This has been confirmed by Ford dealer service center and Ford customer service. This first appeared about a month ago in my car. However, Ford refuses to help and is making people buy new engines. This should be a RECALL. It is terrible that Ford is not being forced to recall all vehicles with this potential problem and cover the costs for repair. They are reponsible for this safety issue.
Mfg Campaign: 11511248
Recall Date: Mar 10, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignition coil and spark plugs; however, the failure recurred. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2, and that the engine long block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,697.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignition coil and spark plugs; however, the failure recurred. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2, and that the engine long block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,697.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignition coil and spark plugs; however, the failure recurred. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2, and that the engine long block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,697.
Mfg Campaign: 11510981
Recall Date: Mar 9, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 2-17-23, the right rear brake hose ruptured. The brake pedal sunk almost to the floor and two different brake warning lights came on. The brake fluid reservoir had no visible fluid in it and I saw fluid on the right rear tire. That day I took the vehicle to a dealership in Beaverton, OR without accident or injury. In September 2020 both front flexible brake hoses were replaced due to Recall 20S42/NHTSA Recall 20V-469. If, as I suspect the rear brake hoses are made by the same manufacturer as the front hoses it seems logical that the rear hose rupture is also a factory defect that likely should be recalled. So far 3 out of 4 of the brake hoses have been replaced- the front two under NHTSA safety recall for fear of rupture and the right rear for actual dangerous rupture. I am extremely worried about the potential untimely and dangerous rupture of the left rear brake hose. On 4-26-20, I purchased a Ford PremiumCARE extended warranty that is in effect for this vehicle, but so far Ford refuses to cover the right or left rear brake hose under warranty. I have filed a complaint with the Better Business Bureau Arbitration Program for Ford over this matter (Attached).
Corrective Action:
On 2-17-23, the right rear brake hose ruptured. The brake pedal sunk almost to the floor and two different brake warning lights came on. The brake fluid reservoir had no visible fluid in it and I saw fluid on the right rear tire. That day I took the vehicle to a dealership in Beaverton, OR without accident or injury. In September 2020 both front flexible brake hoses were replaced due to Recall 20S42/NHTSA Recall 20V-469. If, as I suspect the rear brake hoses are made by the same manufacturer as the front hoses it seems logical that the rear hose rupture is also a factory defect that likely should be recalled. So far 3 out of 4 of the brake hoses have been replaced- the front two under NHTSA safety recall for fear of rupture and the right rear for actual dangerous rupture. I am extremely worried about the potential untimely and dangerous rupture of the left rear brake hose. On 4-26-20, I purchased a Ford PremiumCARE extended warranty that is in effect for this vehicle, but so far Ford refuses to cover the right or left rear brake hose under warranty. I have filed a complaint with the Better Business Bureau Arbitration Program for Ford over this matter (Attached).
Additional Notes:
On 2-17-23, the right rear brake hose ruptured. The brake pedal sunk almost to the floor and two different brake warning lights came on. The brake fluid reservoir had no visible fluid in it and I saw fluid on the right rear tire. That day I took the vehicle to a dealership in Beaverton, OR without accident or injury. In September 2020 both front flexible brake hoses were replaced due to Recall 20S42/NHTSA Recall 20V-469. If, as I suspect the rear brake hoses are made by the same manufacturer as the front hoses it seems logical that the rear hose rupture is also a factory defect that likely should be recalled. So far 3 out of 4 of the brake hoses have been replaced- the front two under NHTSA safety recall for fear of rupture and the right rear for actual dangerous rupture. I am extremely worried about the potential untimely and dangerous rupture of the left rear brake hose. On 4-26-20, I purchased a Ford PremiumCARE extended warranty that is in effect for this vehicle, but so far Ford refuses to cover the right or left rear brake hose under warranty. I have filed a complaint with the Better Business Bureau Arbitration Program for Ford over this matter (Attached).
Mfg Campaign: 11510521
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on the interstate in evening rush hour traffic, the traffic became "stop and go" traffic. I applied the brakes and to much my surprise the pedal went from firm to a bleed off condition. I was unable to pull over so I began driving the vehicle then shifting to neutral and pumping the brake in order to stop. This condition continued until my brake fluid low warning came on. I eventually made it to a Quick Trip and was able to look under the hood and the underside of the car did not see anything dripping. I purchased some brake fluid and used all of it to fill the reservoir, as it appeared that the system was dry and no more fluid was available to leak out. My daughter met me at the Quick Trip and I had her follow me another 9 miles to drop off a Foster Dog and then home. When we stopped to drop off the dog she noticed a small area at my passenger rear tire that was dripping. I inspected it and confirmed that it was brake fluid. She continued to follow me home and she noted that when I put on my brakes before pulling onto the service road that it was "raining fluid" from the passenger rear tire area. When I got it to the house I put the car up on jacks, removed the tire and found the hydraulic hose, that supplies the brake calliper, had an area that was ruptured.
Corrective Action:
While driving on the interstate in evening rush hour traffic, the traffic became "stop and go" traffic. I applied the brakes and to much my surprise the pedal went from firm to a bleed off condition. I was unable to pull over so I began driving the vehicle then shifting to neutral and pumping the brake in order to stop. This condition continued until my brake fluid low warning came on. I eventually made it to a Quick Trip and was able to look under the hood and the underside of the car did not see anything dripping. I purchased some brake fluid and used all of it to fill the reservoir, as it appeared that the system was dry and no more fluid was available to leak out. My daughter met me at the Quick Trip and I had her follow me another 9 miles to drop off a Foster Dog and then home. When we stopped to drop off the dog she noticed a small area at my passenger rear tire that was dripping. I inspected it and confirmed that it was brake fluid. She continued to follow me home and she noted that when I put on my brakes before pulling onto the service road that it was "raining fluid" from the passenger rear tire area. When I got it to the house I put the car up on jacks, removed the tire and found the hydraulic hose, that supplies the brake calliper, had an area that was ruptured.
Additional Notes:
While driving on the interstate in evening rush hour traffic, the traffic became "stop and go" traffic. I applied the brakes and to much my surprise the pedal went from firm to a bleed off condition. I was unable to pull over so I began driving the vehicle then shifting to neutral and pumping the brake in order to stop. This condition continued until my brake fluid low warning came on. I eventually made it to a Quick Trip and was able to look under the hood and the underside of the car did not see anything dripping. I purchased some brake fluid and used all of it to fill the reservoir, as it appeared that the system was dry and no more fluid was available to leak out. My daughter met me at the Quick Trip and I had her follow me another 9 miles to drop off a Foster Dog and then home. When we stopped to drop off the dog she noticed a small area at my passenger rear tire that was dripping. I inspected it and confirmed that it was brake fluid. She continued to follow me home and she noted that when I put on my brakes before pulling onto the service road that it was "raining fluid" from the passenger rear tire area. When I got it to the house I put the car up on jacks, removed the tire and found the hydraulic hose, that supplies the brake calliper, had an area that was ruptured.
Mfg Campaign: 11510577
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Right rear brake hose ruptured.
Corrective Action:
Right rear brake hose ruptured.
Additional Notes:
Right rear brake hose ruptured.
Mfg Campaign: 11510638
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When using the remote start feature the cabin smells like exhaust. This smell can be smelled coming through the vents into the car.
Corrective Action:
When using the remote start feature the cabin smells like exhaust. This smell can be smelled coming through the vents into the car.
Additional Notes:
When using the remote start feature the cabin smells like exhaust. This smell can be smelled coming through the vents into the car.
Mfg Campaign: 11510207
Recall Date: Mar 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
Corrective Action:
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
Additional Notes:
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
Mfg Campaign: 11509806
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
Corrective Action:
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
Additional Notes:
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
Mfg Campaign: 11509806
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact’s son owns a 2017 Ford Edge. The contact stated that his son received notification of the NHTSA Campaign Number: 22V469000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the recall was repaired however, the contact stated that a month later while his son was driving at an undisclosed speed, he depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The contact stated that upon inspecting the vehicle, he noticed that the rear passenger’s side brake line had ruptured. The contact stated that he replaced the brake line. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle he noticed that the rear driver’s side brake line had ruptured. The brake warning light was illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000. The contact stated that rear brake hoses were not a part of the recall despite being the same material. Shortly after the replacement of the front brake hoses, both rear brake hoses ruptured and were replaced.
Corrective Action:
The contact’s son owns a 2017 Ford Edge. The contact stated that his son received notification of the NHTSA Campaign Number: 22V469000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the recall was repaired however, the contact stated that a month later while his son was driving at an undisclosed speed, he depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The contact stated that upon inspecting the vehicle, he noticed that the rear passenger’s side brake line had ruptured. The contact stated that he replaced the brake line. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle he noticed that the rear driver’s side brake line had ruptured. The brake warning light was illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000. The contact stated that rear brake hoses were not a part of the recall despite being the same material. Shortly after the replacement of the front brake hoses, both rear brake hoses ruptured and were replaced.
Additional Notes:
The contact’s son owns a 2017 Ford Edge. The contact stated that his son received notification of the NHTSA Campaign Number: 22V469000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the recall was repaired however, the contact stated that a month later while his son was driving at an undisclosed speed, he depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The contact stated that upon inspecting the vehicle, he noticed that the rear passenger’s side brake line had ruptured. The contact stated that he replaced the brake line. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle he noticed that the rear driver’s side brake line had ruptured. The brake warning light was illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000. The contact stated that rear brake hoses were not a part of the recall despite being the same material. Shortly after the replacement of the front brake hoses, both rear brake hoses ruptured and were replaced.
Mfg Campaign: 11509713
Recall Date: Mar 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle began making water sloshing sounds behind the dashboard and the check engine light came on. Upon inspection the mechanic found the car was very low on coolant. They had to add nearly 1 gallon back. The check engine light code was due to a cylinder misfire on start up. Ford has a bulletin 22-2229 detailing their knowledge of this exact issue. The dealership confirmed this is the issue this vehicle is experiencing. Had I continued to use the vehicle under these conditions, my engine could have experienced failure while driving. This could cause a serious accident putting the safety of passengers, pedestrians and other drivers at risk. While Ford acknowledges the existence of this issue, they have not made customers aware. This is Ford's description of this known issue- "Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly."
Corrective Action:
The vehicle began making water sloshing sounds behind the dashboard and the check engine light came on. Upon inspection the mechanic found the car was very low on coolant. They had to add nearly 1 gallon back. The check engine light code was due to a cylinder misfire on start up. Ford has a bulletin 22-2229 detailing their knowledge of this exact issue. The dealership confirmed this is the issue this vehicle is experiencing. Had I continued to use the vehicle under these conditions, my engine could have experienced failure while driving. This could cause a serious accident putting the safety of passengers, pedestrians and other drivers at risk. While Ford acknowledges the existence of this issue, they have not made customers aware. This is Ford's description of this known issue- "Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly."
Additional Notes:
The vehicle began making water sloshing sounds behind the dashboard and the check engine light came on. Upon inspection the mechanic found the car was very low on coolant. They had to add nearly 1 gallon back. The check engine light code was due to a cylinder misfire on start up. Ford has a bulletin 22-2229 detailing their knowledge of this exact issue. The dealership confirmed this is the issue this vehicle is experiencing. Had I continued to use the vehicle under these conditions, my engine could have experienced failure while driving. This could cause a serious accident putting the safety of passengers, pedestrians and other drivers at risk. While Ford acknowledges the existence of this issue, they have not made customers aware. This is Ford's description of this known issue- "Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly."
Mfg Campaign: 11509513
Recall Date: Feb 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We were driving down the road and the check engine light came on so we took it in and they said the #2 cylinder was miss firing. So they changed the plug and coil on #2. The check engine light went away until the next day when we drove it. So we took it back and they checked it again and it was the same issue. But after further checking they found that the #2 cylinder has coolant leaking into it causing the misfiring and engine using coolant. So after all of that they said I needed a new engine. It will cost me $7600 to replace it if I wanted to keep using my car. I did not have any other choice other than to have it fixed. I don’t have the money to buy a new car so that’s all we could do. We just got the car back and after 2 days it seems to be fixed. It’s totally nuts that Ford will not pay anything towards fixing it. Also the guy at the dealership told me when I picked it up to drive for 3 years and then get rid of it because I have unlimited mileage warranty for that time. I have 76000 miles on the car when this happened and never in my years seen this on any car I have owned its totally rediculous that Ford will not HELP!!!!!!!
Corrective Action:
We were driving down the road and the check engine light came on so we took it in and they said the #2 cylinder was miss firing. So they changed the plug and coil on #2. The check engine light went away until the next day when we drove it. So we took it back and they checked it again and it was the same issue. But after further checking they found that the #2 cylinder has coolant leaking into it causing the misfiring and engine using coolant. So after all of that they said I needed a new engine. It will cost me $7600 to replace it if I wanted to keep using my car. I did not have any other choice other than to have it fixed. I don’t have the money to buy a new car so that’s all we could do. We just got the car back and after 2 days it seems to be fixed. It’s totally nuts that Ford will not pay anything towards fixing it. Also the guy at the dealership told me when I picked it up to drive for 3 years and then get rid of it because I have unlimited mileage warranty for that time. I have 76000 miles on the car when this happened and never in my years seen this on any car I have owned its totally rediculous that Ford will not HELP!!!!!!!
Additional Notes:
We were driving down the road and the check engine light came on so we took it in and they said the #2 cylinder was miss firing. So they changed the plug and coil on #2. The check engine light went away until the next day when we drove it. So we took it back and they checked it again and it was the same issue. But after further checking they found that the #2 cylinder has coolant leaking into it causing the misfiring and engine using coolant. So after all of that they said I needed a new engine. It will cost me $7600 to replace it if I wanted to keep using my car. I did not have any other choice other than to have it fixed. I don’t have the money to buy a new car so that’s all we could do. We just got the car back and after 2 days it seems to be fixed. It’s totally nuts that Ford will not pay anything towards fixing it. Also the guy at the dealership told me when I picked it up to drive for 3 years and then get rid of it because I have unlimited mileage warranty for that time. I have 76000 miles on the car when this happened and never in my years seen this on any car I have owned its totally rediculous that Ford will not HELP!!!!!!!
Mfg Campaign: 11509051
Recall Date: Feb 25, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine misfired. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin- 22-2229 (Coolant in Cylinders) however, the vehicle was not covered under the TSB. The manufacturer made aware of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine misfired. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin- 22-2229 (Coolant in Cylinders) however, the vehicle was not covered under the TSB. The manufacturer made aware of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine misfired. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin- 22-2229 (Coolant in Cylinders) however, the vehicle was not covered under the TSB. The manufacturer made aware of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11508749
Recall Date: Feb 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The motor started to overheat with no warning. Was in heavy traffic and had trouble getting out of the way. Took it to 2 different mechanics, one was a ford mechanic. They both said the same thing, its leaking coolant into one of the cylinders and that I need to replace the engine. There wasn't any kind of sign or warning that the motor was going to fail or mess up. Ford refuses to fix the problem and or help in some way to make it right. Ford knows about the 2.0 eco boost engine issues!!!!!
Corrective Action:
The motor started to overheat with no warning. Was in heavy traffic and had trouble getting out of the way. Took it to 2 different mechanics, one was a ford mechanic. They both said the same thing, its leaking coolant into one of the cylinders and that I need to replace the engine. There wasn't any kind of sign or warning that the motor was going to fail or mess up. Ford refuses to fix the problem and or help in some way to make it right. Ford knows about the 2.0 eco boost engine issues!!!!!
Additional Notes:
The motor started to overheat with no warning. Was in heavy traffic and had trouble getting out of the way. Took it to 2 different mechanics, one was a ford mechanic. They both said the same thing, its leaking coolant into one of the cylinders and that I need to replace the engine. There wasn't any kind of sign or warning that the motor was going to fail or mess up. Ford refuses to fix the problem and or help in some way to make it right. Ford knows about the 2.0 eco boost engine issues!!!!!
Mfg Campaign: 11508826
Recall Date: Feb 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The 2.0 ecoboost engine failed in my 2017 Ford Edge Titanium when coolant began pouring into the number two cylinder. I had a warranty on it so it is currently being replaced with a remanufactured engine since this is a common issue with this particular engine. I felt unsafe driving it because it was unclear when or if it would overheat and stall me on the side of the road. The vehicle is currently at an independent service center where it has sat for over three weeks while they worked with the warranty company on a replacement plan. There was an inspection done at the service center. The check engine light came on a short while after I purchased it, at less than 500 miles of being driven by me. The code was "Misfire in cylinder 2", which was caused by the coolant flooding the cylinder. This is a common issue with this particular engine from what I have read online since purchasing it and Ford should do the responsible thing and recall them all before someone is injured from it overheating.
Corrective Action:
The 2.0 ecoboost engine failed in my 2017 Ford Edge Titanium when coolant began pouring into the number two cylinder. I had a warranty on it so it is currently being replaced with a remanufactured engine since this is a common issue with this particular engine. I felt unsafe driving it because it was unclear when or if it would overheat and stall me on the side of the road. The vehicle is currently at an independent service center where it has sat for over three weeks while they worked with the warranty company on a replacement plan. There was an inspection done at the service center. The check engine light came on a short while after I purchased it, at less than 500 miles of being driven by me. The code was "Misfire in cylinder 2", which was caused by the coolant flooding the cylinder. This is a common issue with this particular engine from what I have read online since purchasing it and Ford should do the responsible thing and recall them all before someone is injured from it overheating.
Additional Notes:
The 2.0 ecoboost engine failed in my 2017 Ford Edge Titanium when coolant began pouring into the number two cylinder. I had a warranty on it so it is currently being replaced with a remanufactured engine since this is a common issue with this particular engine. I felt unsafe driving it because it was unclear when or if it would overheat and stall me on the side of the road. The vehicle is currently at an independent service center where it has sat for over three weeks while they worked with the warranty company on a replacement plan. There was an inspection done at the service center. The check engine light came on a short while after I purchased it, at less than 500 miles of being driven by me. The code was "Misfire in cylinder 2", which was caused by the coolant flooding the cylinder. This is a common issue with this particular engine from what I have read online since purchasing it and Ford should do the responsible thing and recall them all before someone is injured from it overheating.
Mfg Campaign: 11508178
Recall Date: Feb 20, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.
Corrective Action:
Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.
Additional Notes:
Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.
Mfg Campaign: 11508232
Recall Date: Feb 20, 2023
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.
Corrective Action:
Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.
Additional Notes:
Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.
Mfg Campaign: 11508232
Recall Date: Feb 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine light came on. I took it to the Ford dealership and they stated there was a misfire in piston #3 which was because coolant was leaking into the engine. The only way to repair would to replace the engine. The vehicle is available for inspection at any time. My safety and the safety of my children are put at risk because the engine should stop at anytime causing potential danger while driving. The Greenwood Ford dealership has confirmed and diagnosed the issue. No one other than the dealership and an independent service center has inspected the vehicle. The engine light came on causing me to take the vehicle in. The dealership stated that this is a known issue for my vehicle type with this exact engine.
Corrective Action:
The engine light came on. I took it to the Ford dealership and they stated there was a misfire in piston #3 which was because coolant was leaking into the engine. The only way to repair would to replace the engine. The vehicle is available for inspection at any time. My safety and the safety of my children are put at risk because the engine should stop at anytime causing potential danger while driving. The Greenwood Ford dealership has confirmed and diagnosed the issue. No one other than the dealership and an independent service center has inspected the vehicle. The engine light came on causing me to take the vehicle in. The dealership stated that this is a known issue for my vehicle type with this exact engine.
Additional Notes:
The engine light came on. I took it to the Ford dealership and they stated there was a misfire in piston #3 which was because coolant was leaking into the engine. The only way to repair would to replace the engine. The vehicle is available for inspection at any time. My safety and the safety of my children are put at risk because the engine should stop at anytime causing potential danger while driving. The Greenwood Ford dealership has confirmed and diagnosed the issue. No one other than the dealership and an independent service center has inspected the vehicle. The engine light came on causing me to take the vehicle in. The dealership stated that this is a known issue for my vehicle type with this exact engine.
Mfg Campaign: 11506485
Recall Date: Feb 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the engine coils and the radiator were replaced however, the failure continued. The vehicle was taken back to the independent mechanic and the head gasket was replaced but the failure recurred. The vehicle was taken to the independent mechanic and the contact was informed that cylinder #2 had a crack and that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the engine coils and the radiator were replaced however, the failure continued. The vehicle was taken back to the independent mechanic and the head gasket was replaced but the failure recurred. The vehicle was taken to the independent mechanic and the contact was informed that cylinder #2 had a crack and that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the engine coils and the radiator were replaced however, the failure continued. The vehicle was taken back to the independent mechanic and the head gasket was replaced but the failure recurred. The vehicle was taken to the independent mechanic and the contact was informed that cylinder #2 had a crack and that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 70,000.
Mfg Campaign: 11506119
Recall Date: Feb 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the torque converter and bolts needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The failure mileage was 88,317.
Corrective Action:
The contact's daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the torque converter and bolts needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The failure mileage was 88,317.
Additional Notes:
The contact's daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the torque converter and bolts needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The failure mileage was 88,317.
Mfg Campaign: 11505450
Recall Date: Feb 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is leaking into cylinder 2 and the ford shop I dropped it off at today is currently running diagnostic. IT'S going to be the same issue that 1000s if not 100,000s of owners with the 2.0 ecoboost have; a replacement engine that Ford forces owners to cover the replacement engine themselves. My wife has had the car since about Aug 2022, still owes $23000 and now we have to figure out how to pay for engine.
Corrective Action:
Coolant is leaking into cylinder 2 and the ford shop I dropped it off at today is currently running diagnostic. IT'S going to be the same issue that 1000s if not 100,000s of owners with the 2.0 ecoboost have; a replacement engine that Ford forces owners to cover the replacement engine themselves. My wife has had the car since about Aug 2022, still owes $23000 and now we have to figure out how to pay for engine.
Additional Notes:
Coolant is leaking into cylinder 2 and the ford shop I dropped it off at today is currently running diagnostic. IT'S going to be the same issue that 1000s if not 100,000s of owners with the 2.0 ecoboost have; a replacement engine that Ford forces owners to cover the replacement engine themselves. My wife has had the car since about Aug 2022, still owes $23000 and now we have to figure out how to pay for engine.
Mfg Campaign: 11505081
Recall Date: Feb 1, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury