Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11419260
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger’s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Mfg Campaign: 11419260
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
On my 2017 Edge, the brakes "grab" rather than stopping smoothly. This winter, driving on snow covered roads, you couldn't slow up approaching a stop light without the ABS system coming into play. There was no gentle way of stopping the car. Tapping the brakes is like a "panic" stop with a regular vehicle. Ford has replaced the Brake Booster on 2015-2016 models but not 2017. Refer to TSB# SSM-45857.
Corrective Action:
On my 2017 Edge, the brakes "grab" rather than stopping smoothly. This winter, driving on snow covered roads, you couldn't slow up approaching a stop light without the ABS system coming into play. There was no gentle way of stopping the car. Tapping the brakes is like a "panic" stop with a regular vehicle. Ford has replaced the Brake Booster on 2015-2016 models but not 2017. Refer to TSB# SSM-45857.
Additional Notes:
On my 2017 Edge, the brakes "grab" rather than stopping smoothly. This winter, driving on snow covered roads, you couldn't slow up approaching a stop light without the ABS system coming into play. There was no gentle way of stopping the car. Tapping the brakes is like a "panic" stop with a regular vehicle. Ford has replaced the Brake Booster on 2015-2016 models but not 2017. Refer to TSB# SSM-45857.
Mfg Campaign: 11418780
Recall Date: May 27, 2021
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from the engine at start-up. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where a pressure test was performed. The test showed that coolant had been leaking into the cylinder block. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from the engine at start-up. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where a pressure test was performed. The test showed that coolant had been leaking into the cylinder block. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from the engine at start-up. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where a pressure test was performed. The test showed that coolant had been leaking into the cylinder block. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 75,000.
Mfg Campaign: 11418516
Recall Date: May 25, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We are having an ongoing issue with the tailgate malfunctioning of our 2017 Ford Edge Titanium. The tailgate will suddenly will not open for no reason after pushing the remote as well as the button on the hatch . We have tried resetting it on the menu and it will work for a while and then won’t open again. I have read that other owners have reported that it closes on their heads while putting stuff in the back. This is a safety issue because we can’t get to the spare tire if need be because of a design flaw that allows no manual operation of this tailgate!! I can’t believe this issue has not been addressed by Ford or the NTSB. Very frustrated.
Corrective Action:
We are having an ongoing issue with the tailgate malfunctioning of our 2017 Ford Edge Titanium. The tailgate will suddenly will not open for no reason after pushing the remote as well as the button on the hatch . We have tried resetting it on the menu and it will work for a while and then won’t open again. I have read that other owners have reported that it closes on their heads while putting stuff in the back. This is a safety issue because we can’t get to the spare tire if need be because of a design flaw that allows no manual operation of this tailgate!! I can’t believe this issue has not been addressed by Ford or the NTSB. Very frustrated.
Additional Notes:
We are having an ongoing issue with the tailgate malfunctioning of our 2017 Ford Edge Titanium. The tailgate will suddenly will not open for no reason after pushing the remote as well as the button on the hatch . We have tried resetting it on the menu and it will work for a while and then won’t open again. I have read that other owners have reported that it closes on their heads while putting stuff in the back. This is a safety issue because we can’t get to the spare tire if need be because of a design flaw that allows no manual operation of this tailgate!! I can’t believe this issue has not been addressed by Ford or the NTSB. Very frustrated.
Mfg Campaign: 11418160
Recall Date: May 22, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418051
Recall Date: May 21, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11418051
Recall Date: May 21, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to NHTSA Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to NHTSA Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to NHTSA Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.
Mfg Campaign: 11417813
Recall Date: May 19, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on with 83,690 miles. Carried to local Ford dealership. Problem was coolant leakage into engine(which my research has shown is a common issue). The solution is engine replacement at cost of around $7000. This is a known problem and Ford has yet to correct it.
Corrective Action:
Engine light came on with 83,690 miles. Carried to local Ford dealership. Problem was coolant leakage into engine(which my research has shown is a common issue). The solution is engine replacement at cost of around $7000. This is a known problem and Ford has yet to correct it.
Additional Notes:
Engine light came on with 83,690 miles. Carried to local Ford dealership. Problem was coolant leakage into engine(which my research has shown is a common issue). The solution is engine replacement at cost of around $7000. This is a known problem and Ford has yet to correct it.
Mfg Campaign: 11417814
Recall Date: May 19, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH NO OTHER ISSUES. THE FOLLOWING DAY WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER TO BE DIAGNOSED A SECOND TIME. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Corrective Action:
THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH NO OTHER ISSUES. THE FOLLOWING DAY WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER TO BE DIAGNOSED A SECOND TIME. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Additional Notes:
THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH NO OTHER ISSUES. THE FOLLOWING DAY WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER TO BE DIAGNOSED A SECOND TIME. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Mfg Campaign: 11417588
Recall Date: May 18, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Ford Edge w/2.0 EcoBoost engine. Vehicle had about 64000 miles, started vehicle in morning and it idled rough. Check engine light came on. I used a code reader and it showed "random misfire, cylinder 4" P0304. Reset the check engine light and drove for about 10 more days. Started again in the morning and it idled rough causing the check engine light to come on again. I took vehicle to Ford and they diagnosed "fluid intrusion into cylinder walls". Service adviser knew exactly what it was when I described problem, saying "this is a common occurrence". Replaced engine at a cost of $5302 since it was approx. 6ooo miles out of warranty. Found numerous online complaints about this same engine and same problem. Ford seems to know about it because in Dec. 2019 they issued TSB #19-2346 describing the problem and the steps to fix it (new engine and the required parts to order). many online complaints describe low coolant and overheating. My engine would of gotten there if I hadn't taken it in to the dealer.
Corrective Action:
2017 Ford Edge w/2.0 EcoBoost engine. Vehicle had about 64000 miles, started vehicle in morning and it idled rough. Check engine light came on. I used a code reader and it showed "random misfire, cylinder 4" P0304. Reset the check engine light and drove for about 10 more days. Started again in the morning and it idled rough causing the check engine light to come on again. I took vehicle to Ford and they diagnosed "fluid intrusion into cylinder walls". Service adviser knew exactly what it was when I described problem, saying "this is a common occurrence". Replaced engine at a cost of $5302 since it was approx. 6ooo miles out of warranty. Found numerous online complaints about this same engine and same problem. Ford seems to know about it because in Dec. 2019 they issued TSB #19-2346 describing the problem and the steps to fix it (new engine and the required parts to order). many online complaints describe low coolant and overheating. My engine would of gotten there if I hadn't taken it in to the dealer.
Additional Notes:
2017 Ford Edge w/2.0 EcoBoost engine. Vehicle had about 64000 miles, started vehicle in morning and it idled rough. Check engine light came on. I used a code reader and it showed "random misfire, cylinder 4" P0304. Reset the check engine light and drove for about 10 more days. Started again in the morning and it idled rough causing the check engine light to come on again. I took vehicle to Ford and they diagnosed "fluid intrusion into cylinder walls". Service adviser knew exactly what it was when I described problem, saying "this is a common occurrence". Replaced engine at a cost of $5302 since it was approx. 6ooo miles out of warranty. Found numerous online complaints about this same engine and same problem. Ford seems to know about it because in Dec. 2019 they issued TSB #19-2346 describing the problem and the steps to fix it (new engine and the required parts to order). many online complaints describe low coolant and overheating. My engine would of gotten there if I hadn't taken it in to the dealer.
Mfg Campaign: 11417691
Recall Date: May 18, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.
Mfg Campaign: 11416097
Recall Date: May 11, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN 2 WEEKS.
Mfg Campaign: 11416097
Recall Date: May 11, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR BATTERY IS DEAD; FIFTH TIME IN 3.7 YEARS. THIS CAN HAPPEN AFTER SITTING A FEW DAYS OR JUST OVERNIGHT. AFTER BEING CHARGED BY AAA, IT APPEARS TO BE FINE AND THE DEALER SERVICE DEPT CANNOT FIND ANYTHING WRONG ON THEIR DIAGNOSTIC TESTS. BATTER WAS REPLACED AFTER THE 4TH TIME, BUT THE CAR DIED AGAIN 1.5 YEARS LATER. DEALER TRIED TO FIX BY REPLACING A SHIFT SELECTOR SWITCH (TWICE) BUT THIS DID NOT SOLVE THE PROBLEM.
Corrective Action:
CAR BATTERY IS DEAD; FIFTH TIME IN 3.7 YEARS. THIS CAN HAPPEN AFTER SITTING A FEW DAYS OR JUST OVERNIGHT. AFTER BEING CHARGED BY AAA, IT APPEARS TO BE FINE AND THE DEALER SERVICE DEPT CANNOT FIND ANYTHING WRONG ON THEIR DIAGNOSTIC TESTS. BATTER WAS REPLACED AFTER THE 4TH TIME, BUT THE CAR DIED AGAIN 1.5 YEARS LATER. DEALER TRIED TO FIX BY REPLACING A SHIFT SELECTOR SWITCH (TWICE) BUT THIS DID NOT SOLVE THE PROBLEM.
Additional Notes:
CAR BATTERY IS DEAD; FIFTH TIME IN 3.7 YEARS. THIS CAN HAPPEN AFTER SITTING A FEW DAYS OR JUST OVERNIGHT. AFTER BEING CHARGED BY AAA, IT APPEARS TO BE FINE AND THE DEALER SERVICE DEPT CANNOT FIND ANYTHING WRONG ON THEIR DIAGNOSTIC TESTS. BATTER WAS REPLACED AFTER THE 4TH TIME, BUT THE CAR DIED AGAIN 1.5 YEARS LATER. DEALER TRIED TO FIX BY REPLACING A SHIFT SELECTOR SWITCH (TWICE) BUT THIS DID NOT SOLVE THE PROBLEM.
Mfg Campaign: 11415149
Recall Date: May 4, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.
Corrective Action:
THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.
Additional Notes:
THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.
Mfg Campaign: 11415015
Recall Date: May 3, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.
Corrective Action:
THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.
Additional Notes:
THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED. NHTSA ID NUMBER: 10144200 MANUFACTURER COMMUNICATION NUMBER: SSM 47398 SUMMARY SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.
Mfg Campaign: 11415015
Recall Date: May 3, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING #2 CYLINDER MISFIRE. CHECK ENGINE LIGHT CAME ON. ENGINE RUNS ROUGH. TOOK IT TO FORD DEALER AND DIAGNOSIS WAS COOLANT LEAK INTO #2 CYLINDER. DETERMINED ENGINE WOULD HAVE TO BE REPLACED.
Corrective Action:
WHILE DRIVING #2 CYLINDER MISFIRE. CHECK ENGINE LIGHT CAME ON. ENGINE RUNS ROUGH. TOOK IT TO FORD DEALER AND DIAGNOSIS WAS COOLANT LEAK INTO #2 CYLINDER. DETERMINED ENGINE WOULD HAVE TO BE REPLACED.
Additional Notes:
WHILE DRIVING #2 CYLINDER MISFIRE. CHECK ENGINE LIGHT CAME ON. ENGINE RUNS ROUGH. TOOK IT TO FORD DEALER AND DIAGNOSIS WAS COOLANT LEAK INTO #2 CYLINDER. DETERMINED ENGINE WOULD HAVE TO BE REPLACED.
Mfg Campaign: 11413658
Recall Date: Apr 24, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Corrective Action:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Additional Notes:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Mfg Campaign: 11413475
Recall Date: Apr 23, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Corrective Action:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Additional Notes:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Mfg Campaign: 11413475
Recall Date: Apr 23, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Corrective Action:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Additional Notes:
ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.
Mfg Campaign: 11413475
Recall Date: Apr 23, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury