Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S10
Recall Date: Feb 24, 2022
Consumer Complaints
130 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger’s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes due to the strong chemical burning odor coming from the passenger’s seat. The contact did not seek medical assistance. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 37,600.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger’s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes due to the strong chemical burning odor coming from the passenger’s seat. The contact did not seek medical assistance. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 37,600.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger’s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes due to the strong chemical burning odor coming from the passenger’s seat. The contact did not seek medical assistance. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 37,600.
Mfg Campaign: 11502452
Recall Date: Jan 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that when she opened the front driver’s side door, she heard a popping sound. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door spot welds failed and needed to be rewelded. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that when she opened the front driver’s side door, she heard a popping sound. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door spot welds failed and needed to be rewelded. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that when she opened the front driver’s side door, she heard a popping sound. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door spot welds failed and needed to be rewelded. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 30,000.
Mfg Campaign: 11501038
Recall Date: Jan 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2021 Ford Escape Titanium Hybrid with over 11,000 Miles. Received following Text Message from Ford: Service Engine Soon - The Powertrain Control System has Detected a Fault with the High Voltage Battery Coolant Pump. The Check Engine Light on the Instrument Cluster Illuminated. Could see or feel no effects on the vehicle and No Safety Messages appeared on any Displays. Worried of Overheating High Voltage Battery, which could lead to Battery Fire or Vehicle Stoppage while in Highway Traffic.
Corrective Action:
2021 Ford Escape Titanium Hybrid with over 11,000 Miles. Received following Text Message from Ford: Service Engine Soon - The Powertrain Control System has Detected a Fault with the High Voltage Battery Coolant Pump. The Check Engine Light on the Instrument Cluster Illuminated. Could see or feel no effects on the vehicle and No Safety Messages appeared on any Displays. Worried of Overheating High Voltage Battery, which could lead to Battery Fire or Vehicle Stoppage while in Highway Traffic.
Additional Notes:
2021 Ford Escape Titanium Hybrid with over 11,000 Miles. Received following Text Message from Ford: Service Engine Soon - The Powertrain Control System has Detected a Fault with the High Voltage Battery Coolant Pump. The Check Engine Light on the Instrument Cluster Illuminated. Could see or feel no effects on the vehicle and No Safety Messages appeared on any Displays. Worried of Overheating High Voltage Battery, which could lead to Battery Fire or Vehicle Stoppage while in Highway Traffic.
Mfg Campaign: 11500658
Recall Date: Jan 8, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
Corrective Action:
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
Additional Notes:
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
Mfg Campaign: 11498629
Recall Date: Dec 23, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
Corrective Action:
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
Additional Notes:
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
Mfg Campaign: 11498629
Recall Date: Dec 23, 2022
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that there was a metal piece inside the front driver's seat that was poking him while driving. The contact stated that the failure was distracting while driving as he would manually attempt to move the part while driving. The vehicle was taken to the dealer on three separate occasions and the dealer installed a pad that stopped the failure from reoccurring for two months. The dealer informed the contact that upon evaluating the seat comfort level no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that there was a metal piece inside the front driver's seat that was poking him while driving. The contact stated that the failure was distracting while driving as he would manually attempt to move the part while driving. The vehicle was taken to the dealer on three separate occasions and the dealer installed a pad that stopped the failure from reoccurring for two months. The dealer informed the contact that upon evaluating the seat comfort level no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that there was a metal piece inside the front driver's seat that was poking him while driving. The contact stated that the failure was distracting while driving as he would manually attempt to move the part while driving. The vehicle was taken to the dealer on three separate occasions and the dealer installed a pad that stopped the failure from reoccurring for two months. The dealer informed the contact that upon evaluating the seat comfort level no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 2,000.
Mfg Campaign: 11495130
Recall Date: Nov 28, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him that extensive driving with that wiring hanging could lead to engine damage. The contact was able to purchase the wire kit at Bates Ford (1673 W Main St, Lebanon, TN 37087) however, the dealer could not service the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 14,500.
Corrective Action:
The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him that extensive driving with that wiring hanging could lead to engine damage. The contact was able to purchase the wire kit at Bates Ford (1673 W Main St, Lebanon, TN 37087) however, the dealer could not service the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 14,500.
Additional Notes:
The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him that extensive driving with that wiring hanging could lead to engine damage. The contact was able to purchase the wire kit at Bates Ford (1673 W Main St, Lebanon, TN 37087) however, the dealer could not service the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 14,500.
Mfg Campaign: 11487127
Recall Date: Sep 29, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door - black door support assembly which opens and closes door - welds broke.
Corrective Action:
Driver side door - black door support assembly which opens and closes door - welds broke.
Additional Notes:
Driver side door - black door support assembly which opens and closes door - welds broke.
Mfg Campaign: 11477774
Recall Date: Aug 5, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Corrective Action:
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Additional Notes:
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Mfg Campaign: 11477134
Recall Date: Aug 2, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Corrective Action:
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Additional Notes:
The contact owns a 2021 Ford Escape Hybrid. The contact stated that on several occasions, the electrical system had malfunctioned causing the vehicle to inadvertently shut off. The vehicle was taken to the local dealer who diagnosed that the 12-volt battery was faulty. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V869000 (Electrical System, Hybrid Propulsion System). The contact stated that the vehicle had experienced the failure listed in the recall. Additionally, while operating the vehicle, the Forward Collision Avoidance system activated; however, there was no vehicle or object nearby. The vehicle was taken to the local dealer who changed the Forward Collision Avoidance System sensitivity however the failure continued. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 500.
Mfg Campaign: 11477134
Recall Date: Aug 2, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.
Corrective Action:
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.
Additional Notes:
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.
Mfg Campaign: 11473395
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.
Corrective Action:
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.
Additional Notes:
I was driving down the road and the car stated to stall. I noticed white smoke in my review mirror. I started to pull over and I got a warning message that said I had zero oil pressure and the engine shut down. I costed off the road into a pull off. When we got out of the car there was a fire in the engine compartment. As we were out in the middle of no where it took the local voulunteer fire depart 25 minutes to respond. In that time the car was a total loss. I did not hit anything in the road and I was drive around 60 mph at the time this started.
Mfg Campaign: 11473395
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while attempting to enter the vehicle there was unknown noise coming from the engine. The vehicle was unable to start and was only accessible using the key fob. There was no warning light illuminated. The contact was unable to start the vehicle. The vehicle was towed to the dealer. The vehicle was diagnosed with no failure; however, the dealer jumpstarted the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,860.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while attempting to enter the vehicle there was unknown noise coming from the engine. The vehicle was unable to start and was only accessible using the key fob. There was no warning light illuminated. The contact was unable to start the vehicle. The vehicle was towed to the dealer. The vehicle was diagnosed with no failure; however, the dealer jumpstarted the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,860.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while attempting to enter the vehicle there was unknown noise coming from the engine. The vehicle was unable to start and was only accessible using the key fob. There was no warning light illuminated. The contact was unable to start the vehicle. The vehicle was towed to the dealer. The vehicle was diagnosed with no failure; however, the dealer jumpstarted the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,860.
Mfg Campaign: 11473449
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
* I Was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing MAJOR structural damages to the house. * my son had just left the garage and could have been run over and myself severely injured if ALL the equipment and the bedroom wall did not stop the car. * Unfortunately, the Dealership minimized the problem because they did not see the damages, only the superficial scratch of the car *Yes, it has been inspected by ALL parties *NO, no warning signs of SENSORS warned this MAJOR accident at all that day. *I told FORD that I am scared to drive the car after that accident and they do not seem to care and claim it is a LEASE car and because they found nothing wrong with him. They cannot do anything about it. *So far, the first estimate from the Homeowners Insurance found damages that are over $35,000 - 40,000 dollars and are still sending other expects to check the structural damages of the house and that does not include the loss of the equipment and other goods destroyed. *I was told that they found nothing wrong with the car and I AM POSITIVE SOMETHING MAJOR HAPPENED THAT DAY that could have killed me, has it not been those equipment and also injured my 35 year old son and my 10 year granddaughter has she been in her closet.
Corrective Action:
* I Was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing MAJOR structural damages to the house. * my son had just left the garage and could have been run over and myself severely injured if ALL the equipment and the bedroom wall did not stop the car. * Unfortunately, the Dealership minimized the problem because they did not see the damages, only the superficial scratch of the car *Yes, it has been inspected by ALL parties *NO, no warning signs of SENSORS warned this MAJOR accident at all that day. *I told FORD that I am scared to drive the car after that accident and they do not seem to care and claim it is a LEASE car and because they found nothing wrong with him. They cannot do anything about it. *So far, the first estimate from the Homeowners Insurance found damages that are over $35,000 - 40,000 dollars and are still sending other expects to check the structural damages of the house and that does not include the loss of the equipment and other goods destroyed. *I was told that they found nothing wrong with the car and I AM POSITIVE SOMETHING MAJOR HAPPENED THAT DAY that could have killed me, has it not been those equipment and also injured my 35 year old son and my 10 year granddaughter has she been in her closet.
Additional Notes:
* I Was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing MAJOR structural damages to the house. * my son had just left the garage and could have been run over and myself severely injured if ALL the equipment and the bedroom wall did not stop the car. * Unfortunately, the Dealership minimized the problem because they did not see the damages, only the superficial scratch of the car *Yes, it has been inspected by ALL parties *NO, no warning signs of SENSORS warned this MAJOR accident at all that day. *I told FORD that I am scared to drive the car after that accident and they do not seem to care and claim it is a LEASE car and because they found nothing wrong with him. They cannot do anything about it. *So far, the first estimate from the Homeowners Insurance found damages that are over $35,000 - 40,000 dollars and are still sending other expects to check the structural damages of the house and that does not include the loss of the equipment and other goods destroyed. *I was told that they found nothing wrong with the car and I AM POSITIVE SOMETHING MAJOR HAPPENED THAT DAY that could have killed me, has it not been those equipment and also injured my 35 year old son and my 10 year granddaughter has she been in her closet.
Mfg Campaign: 11472222
Recall Date: Jul 3, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes seem to fail randomly, which requires me to pump the brakes and have more distance in order to avoid hitting the car in front of me. I first noticed this when going down a hill leading into a red light near my house, as it would happen every few weeks, where I would press down on the breaks, and it would make a clicking sound, and the pedal would go all the way down without engaging the brakes. I adapted to this problem by starting to brake earlier on this hill for the once every 20 times that it happened. Recently, it's started happening in other locations, and one time, I just barely avoided hitting the car in front of me by swerving to the side. It's a big safety issue, and I'm planning to bring it into the dealership to see if they notice something is wrong. I've had the car for else than a year, and it's under 15,000 miles, so it has to be some sort of factory error within the warranty...
Corrective Action:
The brakes seem to fail randomly, which requires me to pump the brakes and have more distance in order to avoid hitting the car in front of me. I first noticed this when going down a hill leading into a red light near my house, as it would happen every few weeks, where I would press down on the breaks, and it would make a clicking sound, and the pedal would go all the way down without engaging the brakes. I adapted to this problem by starting to brake earlier on this hill for the once every 20 times that it happened. Recently, it's started happening in other locations, and one time, I just barely avoided hitting the car in front of me by swerving to the side. It's a big safety issue, and I'm planning to bring it into the dealership to see if they notice something is wrong. I've had the car for else than a year, and it's under 15,000 miles, so it has to be some sort of factory error within the warranty...
Additional Notes:
The brakes seem to fail randomly, which requires me to pump the brakes and have more distance in order to avoid hitting the car in front of me. I first noticed this when going down a hill leading into a red light near my house, as it would happen every few weeks, where I would press down on the breaks, and it would make a clicking sound, and the pedal would go all the way down without engaging the brakes. I adapted to this problem by starting to brake earlier on this hill for the once every 20 times that it happened. Recently, it's started happening in other locations, and one time, I just barely avoided hitting the car in front of me by swerving to the side. It's a big safety issue, and I'm planning to bring it into the dealership to see if they notice something is wrong. I've had the car for else than a year, and it's under 15,000 miles, so it has to be some sort of factory error within the warranty...
Mfg Campaign: 11472170
Recall Date: Jul 2, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY:HOOD
Potential Consequences:
The contact owns a 2021 Ford Escape Hybrid. The contact stated while driving approximately 65 MPH, a loud noise came from the hood with the hood vibrating. The contact stated he had opened and closed the hood several times however, the vibration and the loud noise continued. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer and the mechanic tightened the adjustable hood bumpers however, the failure persisted. The vehicle was taken back to the dealer and the president of the dealer test drove the vehicle and verified that there was a failure. The dealer president informed the contact that the dealer could not correct the failure. The contact stated that he was also informed that he could take the vehicle to 3 other dealers to diagnose the vehicle under the Lemon Law provision. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 60.
Corrective Action:
The contact owns a 2021 Ford Escape Hybrid. The contact stated while driving approximately 65 MPH, a loud noise came from the hood with the hood vibrating. The contact stated he had opened and closed the hood several times however, the vibration and the loud noise continued. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer and the mechanic tightened the adjustable hood bumpers however, the failure persisted. The vehicle was taken back to the dealer and the president of the dealer test drove the vehicle and verified that there was a failure. The dealer president informed the contact that the dealer could not correct the failure. The contact stated that he was also informed that he could take the vehicle to 3 other dealers to diagnose the vehicle under the Lemon Law provision. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 60.
Additional Notes:
The contact owns a 2021 Ford Escape Hybrid. The contact stated while driving approximately 65 MPH, a loud noise came from the hood with the hood vibrating. The contact stated he had opened and closed the hood several times however, the vibration and the loud noise continued. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer and the mechanic tightened the adjustable hood bumpers however, the failure persisted. The vehicle was taken back to the dealer and the president of the dealer test drove the vehicle and verified that there was a failure. The dealer president informed the contact that the dealer could not correct the failure. The contact stated that he was also informed that he could take the vehicle to 3 other dealers to diagnose the vehicle under the Lemon Law provision. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 60.
Mfg Campaign: 11465807
Recall Date: May 23, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have a 2021 Ford Escape Hybrid purchased from Corwin Ford in Reno, NV. that when driven at high speed the front hood vibrates and the hood makes a very loud flutter sound. I have informed the salesperson Finn Orwig of this situation over the last 7-8 months. His service department tightened the hood rubber closing stops to no avail. I went online and plugged in 2021 Ford Escape hood noise and was directed to several online Ford forums where many others are stating the same issue. (See Reddit & Ford Escape hood troubles). I continued to contact Corwin Ford Customer Relationship Center of this issue and filed a complaint on October, 16, 2021. I never heard back until I reached back to them on February, 23,2022. Peyton gave me an address to send a letter. Dissatisfied that I could not speak to a representative who I could discuss issue with. So I then set up a meeting to drive with a rep from Corwin so they could witness the issue first hand. Before this meeting I sent a letter dated April 11, 22 to both Corwin Ford and Ford customer relations center. Then on Mon., April 25,22, President of Corwin took drive in vehicle and he agreed with issue but said he could do nothing that it’s a Ford manufacturer issue(talk about customer service). Once again called Ford customer service who verified they received my letter and was assured I’d get a return call back. I’m concerned with such dynamic pressures that hood may fail and cause an accident besides the absurd noise. My next move is to take it to different dealership since still under warranty. I believe it’s a aero dynamic manufacturer defect. Other owners have same issues. Hood is component. Besides noise & vibration hood failure is concern. Vibration & noise confirmed by Corwin Ford President Justin Russell. Corwin Ford looked at hood and JUST adjusted hood latch bumpers. I’m planning a visit different Ford Dealership. No warning indicator. Issue started as soon S I purchased vehicle on first day. Help
Corrective Action:
We have a 2021 Ford Escape Hybrid purchased from Corwin Ford in Reno, NV. that when driven at high speed the front hood vibrates and the hood makes a very loud flutter sound. I have informed the salesperson Finn Orwig of this situation over the last 7-8 months. His service department tightened the hood rubber closing stops to no avail. I went online and plugged in 2021 Ford Escape hood noise and was directed to several online Ford forums where many others are stating the same issue. (See Reddit & Ford Escape hood troubles). I continued to contact Corwin Ford Customer Relationship Center of this issue and filed a complaint on October, 16, 2021. I never heard back until I reached back to them on February, 23,2022. Peyton gave me an address to send a letter. Dissatisfied that I could not speak to a representative who I could discuss issue with. So I then set up a meeting to drive with a rep from Corwin so they could witness the issue first hand. Before this meeting I sent a letter dated April 11, 22 to both Corwin Ford and Ford customer relations center. Then on Mon., April 25,22, President of Corwin took drive in vehicle and he agreed with issue but said he could do nothing that it’s a Ford manufacturer issue(talk about customer service). Once again called Ford customer service who verified they received my letter and was assured I’d get a return call back. I’m concerned with such dynamic pressures that hood may fail and cause an accident besides the absurd noise. My next move is to take it to different dealership since still under warranty. I believe it’s a aero dynamic manufacturer defect. Other owners have same issues. Hood is component. Besides noise & vibration hood failure is concern. Vibration & noise confirmed by Corwin Ford President Justin Russell. Corwin Ford looked at hood and JUST adjusted hood latch bumpers. I’m planning a visit different Ford Dealership. No warning indicator. Issue started as soon S I purchased vehicle on first day. Help
Additional Notes:
We have a 2021 Ford Escape Hybrid purchased from Corwin Ford in Reno, NV. that when driven at high speed the front hood vibrates and the hood makes a very loud flutter sound. I have informed the salesperson Finn Orwig of this situation over the last 7-8 months. His service department tightened the hood rubber closing stops to no avail. I went online and plugged in 2021 Ford Escape hood noise and was directed to several online Ford forums where many others are stating the same issue. (See Reddit & Ford Escape hood troubles). I continued to contact Corwin Ford Customer Relationship Center of this issue and filed a complaint on October, 16, 2021. I never heard back until I reached back to them on February, 23,2022. Peyton gave me an address to send a letter. Dissatisfied that I could not speak to a representative who I could discuss issue with. So I then set up a meeting to drive with a rep from Corwin so they could witness the issue first hand. Before this meeting I sent a letter dated April 11, 22 to both Corwin Ford and Ford customer relations center. Then on Mon., April 25,22, President of Corwin took drive in vehicle and he agreed with issue but said he could do nothing that it’s a Ford manufacturer issue(talk about customer service). Once again called Ford customer service who verified they received my letter and was assured I’d get a return call back. I’m concerned with such dynamic pressures that hood may fail and cause an accident besides the absurd noise. My next move is to take it to different dealership since still under warranty. I believe it’s a aero dynamic manufacturer defect. Other owners have same issues. Hood is component. Besides noise & vibration hood failure is concern. Vibration & noise confirmed by Corwin Ford President Justin Russell. Corwin Ford looked at hood and JUST adjusted hood latch bumpers. I’m planning a visit different Ford Dealership. No warning indicator. Issue started as soon S I purchased vehicle on first day. Help
Mfg Campaign: 11463926
Recall Date: May 9, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 21 Escape Hybrid started making sounds like rear brakes hanging up when put in reverse. I initially thought it just might be moisture but the noise is consistent. I took it to a Ford dealer and the service manager said that they have had a similar problem with another escape hybrid. Today i had to replace a rear tire due to picking up a nail near the outer edge. The vehicle has about 3,500 miles on it. My mechanic remarked at how scored the rear brake drums were. The fronts were both shiney and smooth. Both rears were pitted and did look like they should after so few miles.
Corrective Action:
My 21 Escape Hybrid started making sounds like rear brakes hanging up when put in reverse. I initially thought it just might be moisture but the noise is consistent. I took it to a Ford dealer and the service manager said that they have had a similar problem with another escape hybrid. Today i had to replace a rear tire due to picking up a nail near the outer edge. The vehicle has about 3,500 miles on it. My mechanic remarked at how scored the rear brake drums were. The fronts were both shiney and smooth. Both rears were pitted and did look like they should after so few miles.
Additional Notes:
My 21 Escape Hybrid started making sounds like rear brakes hanging up when put in reverse. I initially thought it just might be moisture but the noise is consistent. I took it to a Ford dealer and the service manager said that they have had a similar problem with another escape hybrid. Today i had to replace a rear tire due to picking up a nail near the outer edge. The vehicle has about 3,500 miles on it. My mechanic remarked at how scored the rear brake drums were. The fronts were both shiney and smooth. Both rears were pitted and did look like they should after so few miles.
Mfg Campaign: 11463672
Recall Date: May 6, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle 2021 Ford Escape caught fire
Corrective Action:
My vehicle 2021 Ford Escape caught fire
Additional Notes:
My vehicle 2021 Ford Escape caught fire
Mfg Campaign: 11460598
Recall Date: Apr 12, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While applying the brakes, it's as if the brakes let go for a split second and then kicks back in again. It's long enough to make your heart jump and think: What the heck? Then it's back to normal. I first noticed it about 3 months into our lease, and it happens about once or twice every week or so. We brought the car in for service yesterday, and they could not find a problem. No warning messages are displayed when this happens. Safety was not compromised, but it is worrisome to have even that brief failure.
Corrective Action:
While applying the brakes, it's as if the brakes let go for a split second and then kicks back in again. It's long enough to make your heart jump and think: What the heck? Then it's back to normal. I first noticed it about 3 months into our lease, and it happens about once or twice every week or so. We brought the car in for service yesterday, and they could not find a problem. No warning messages are displayed when this happens. Safety was not compromised, but it is worrisome to have even that brief failure.
Additional Notes:
While applying the brakes, it's as if the brakes let go for a split second and then kicks back in again. It's long enough to make your heart jump and think: What the heck? Then it's back to normal. I first noticed it about 3 months into our lease, and it happens about once or twice every week or so. We brought the car in for service yesterday, and they could not find a problem. No warning messages are displayed when this happens. Safety was not compromised, but it is worrisome to have even that brief failure.
Mfg Campaign: 11458893
Recall Date: Mar 29, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury