Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Corrective Action:
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Additional Notes:
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Mfg Campaign: 11205262
Recall Date: May 2, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Corrective Action:
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Additional Notes:
I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.
Mfg Campaign: 11205262
Recall Date: May 2, 2019
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
JAN. 24, 2019 POWER STEERING ASSIST LIGHT CAME ON HAD NO POWER STEERING. CONTACTED LANGLADE FORD IN ANTIGO, WI TOOK IT THERE THEY TOLD ME I HAD TO REPLACE THE EPAS COMPLETE SYSTEM AND IT WAS DONE ON FEB. 1, 2019 AT COST OF $1683.41 AS MY 3 YEAR WARRANTY HAD EXPIRED. I WROTE TO FORD IN DEARBORN, MI ABOUT IT, AND RECEIVED A LETTER FROM THEM ON MAR. 8, 2019 THEY STATED "COMMENTS WERE RECEIVED, DOCUMENTED AND SENT TO THEIR APPROPRIATE DEPARTMENT". THEY NEED TO HAVE A RECALL ON THIS AS IT IS A SAFETY ISSUE AND LUCKILY I WAS ABLE TO DRIVE IT AT ALL WITH NO POWER STEERING I AM FORTUNATE IT DID NOT LOCK UP ON ME. THANK YOU FOR LETTING ME SUBMIT THIS, I KNOW I AM NOT THE ONLY ONE THAT'S HAD THIS PROBLEM.
Corrective Action:
JAN. 24, 2019 POWER STEERING ASSIST LIGHT CAME ON HAD NO POWER STEERING. CONTACTED LANGLADE FORD IN ANTIGO, WI TOOK IT THERE THEY TOLD ME I HAD TO REPLACE THE EPAS COMPLETE SYSTEM AND IT WAS DONE ON FEB. 1, 2019 AT COST OF $1683.41 AS MY 3 YEAR WARRANTY HAD EXPIRED. I WROTE TO FORD IN DEARBORN, MI ABOUT IT, AND RECEIVED A LETTER FROM THEM ON MAR. 8, 2019 THEY STATED "COMMENTS WERE RECEIVED, DOCUMENTED AND SENT TO THEIR APPROPRIATE DEPARTMENT". THEY NEED TO HAVE A RECALL ON THIS AS IT IS A SAFETY ISSUE AND LUCKILY I WAS ABLE TO DRIVE IT AT ALL WITH NO POWER STEERING I AM FORTUNATE IT DID NOT LOCK UP ON ME. THANK YOU FOR LETTING ME SUBMIT THIS, I KNOW I AM NOT THE ONLY ONE THAT'S HAD THIS PROBLEM.
Additional Notes:
JAN. 24, 2019 POWER STEERING ASSIST LIGHT CAME ON HAD NO POWER STEERING. CONTACTED LANGLADE FORD IN ANTIGO, WI TOOK IT THERE THEY TOLD ME I HAD TO REPLACE THE EPAS COMPLETE SYSTEM AND IT WAS DONE ON FEB. 1, 2019 AT COST OF $1683.41 AS MY 3 YEAR WARRANTY HAD EXPIRED. I WROTE TO FORD IN DEARBORN, MI ABOUT IT, AND RECEIVED A LETTER FROM THEM ON MAR. 8, 2019 THEY STATED "COMMENTS WERE RECEIVED, DOCUMENTED AND SENT TO THEIR APPROPRIATE DEPARTMENT". THEY NEED TO HAVE A RECALL ON THIS AS IT IS A SAFETY ISSUE AND LUCKILY I WAS ABLE TO DRIVE IT AT ALL WITH NO POWER STEERING I AM FORTUNATE IT DID NOT LOCK UP ON ME. THANK YOU FOR LETTING ME SUBMIT THIS, I KNOW I AM NOT THE ONLY ONE THAT'S HAD THIS PROBLEM.
Mfg Campaign: 11204707
Recall Date: Apr 30, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING ASSIST FAULT - SERVICE REQUIRED MESSAGE SHOWED UP DURING A ROAD TRIP APPROX 325 MILES AWAY FROM HOME ON STARTUP AFTER A REST STOP. STEERING WAS ALMOST IMPOSSIBLE. FAULT CLEARED AFTER RESTARTING CAR SEVERAL TIMES, AND STEERING PERFORMANCE WAS BACK TO NORMAL. CONTINUED HOME, WHILE STOPPING THE CAR FOR FUEL ONCE AND TURNING OFF AND BACK ON THE ENGINE, WITH NO FAULT. UPON ARRIVING HOME, FAULT APPEARED NEXT TIME ON VEHICLE STARTUP. FAULT DOES NOT CLEAR ANYMORE. STEERING IS VERY DIFFICULT.
Corrective Action:
STEERING ASSIST FAULT - SERVICE REQUIRED MESSAGE SHOWED UP DURING A ROAD TRIP APPROX 325 MILES AWAY FROM HOME ON STARTUP AFTER A REST STOP. STEERING WAS ALMOST IMPOSSIBLE. FAULT CLEARED AFTER RESTARTING CAR SEVERAL TIMES, AND STEERING PERFORMANCE WAS BACK TO NORMAL. CONTINUED HOME, WHILE STOPPING THE CAR FOR FUEL ONCE AND TURNING OFF AND BACK ON THE ENGINE, WITH NO FAULT. UPON ARRIVING HOME, FAULT APPEARED NEXT TIME ON VEHICLE STARTUP. FAULT DOES NOT CLEAR ANYMORE. STEERING IS VERY DIFFICULT.
Additional Notes:
STEERING ASSIST FAULT - SERVICE REQUIRED MESSAGE SHOWED UP DURING A ROAD TRIP APPROX 325 MILES AWAY FROM HOME ON STARTUP AFTER A REST STOP. STEERING WAS ALMOST IMPOSSIBLE. FAULT CLEARED AFTER RESTARTING CAR SEVERAL TIMES, AND STEERING PERFORMANCE WAS BACK TO NORMAL. CONTINUED HOME, WHILE STOPPING THE CAR FOR FUEL ONCE AND TURNING OFF AND BACK ON THE ENGINE, WITH NO FAULT. UPON ARRIVING HOME, FAULT APPEARED NEXT TIME ON VEHICLE STARTUP. FAULT DOES NOT CLEAR ANYMORE. STEERING IS VERY DIFFICULT.
Mfg Campaign: 11204504
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WE FREQUENTLY DRIVE FROM MIDWAY, UT TO SALT LAKE CITY, UT ON I-80 WHERE THE HIGHWAY GOES THROUGH PARLEY'S CANYON AND EXPERIENCES 6-7% GRADES. WE WERE DRIVING HOME IN THE FAR LEFT LANE OF I-80 WHEN, WITHOUT WARNING, THE CAR LOST SPEED FROM 70 MPH TO 40 MPH. WE TRIED TO ACCELERATE TO NO AVAIL. WE MOVED AS QUICKLY AS POSSIBLE TO THE FAR RIGHT LANE AND EXITED THE HIGHWAY. THE MESSAGE THAT DISPLAYED LISTED ENGINE OVERHEATING AS THE ISSUE BUT THE TEMPERATURE GAUGE SHOWED NORMAL TEMPERATURE. WE CONTACTED OUR FORD DEALER ABOUT WHAT HAPPENED AND LEARNED THAT THERE IS A SENSOR ON THIS CAR THE DETECTS POSSIBLE ENGINE OVERHEATING AND AUTOMATICALLY REDUCES YOUR SPEED. WE WROTE TO FORD MOTOR COMPANY CUSTOMER SERVICE TO MAKE THEM AWARE OF WHAT WE BELIEVE IS POTENTIALLY A DANGEROUS SITUATION. WHILE THIS MAY BE THE DESIGN POINT OF THE SENSOR, IT IS CERTAINLY DANGEROUS FOR DRIVERS, ESPECIALLY AT HIGHWAY SPEEDS, TO HAVE THE CAR LOOSE SPEED WITHOUT WARNING. WE WERE VERY FORTUNATE TO BE ABLE TO EXIT THE INTERSTATE WITHOUT INCIDENT. FORD WROTE BACK TO US AND INFORMED US THAT THIS SENSOR IS TO PREVENT DAMAGE TO THE ENGINE AND TO ALLOW US TIME TO GET TO A SERVICE FACILITY. WHILE WE APPRECIATE THE VAST ARRAY OF TECHNOLOGY ADVANCEMENTS NOW AVAILABLE THAT PROVIDE THE PUBLIC SMARTER AND SAFER VEHICLES, TAKING THIS KIND OF CONTROL AWAY FROM A DRIVER AT HIGHWAY SPEEDS WITHOUT ANY WARNING BASED ON OUR EXPERIENCE IS QUITE UNSAFE. OBVIOUSLY THE SENSOR IS NOT SENSING THE DRIVER'S SITUATION OR LOCATION WHEN THE CAR SUDDENLY LOOSES SPEED. FORD HAS FURTHER SUGGESTED THAT WE SHARE OUR EXPERIENCE ON FORD SOCIAL WHERE WE CAN POST QUESTIONS FOR FORD'S ENGINEERS AND DESIGN TEAM. IS THE NHTSA AWARE OF THIS ISSUE? IF SO, WHAT IS THEIR OPINION ABOUT THIS TECHNOLOGY? ARE WE OVERREACTING?
Corrective Action:
WE FREQUENTLY DRIVE FROM MIDWAY, UT TO SALT LAKE CITY, UT ON I-80 WHERE THE HIGHWAY GOES THROUGH PARLEY'S CANYON AND EXPERIENCES 6-7% GRADES. WE WERE DRIVING HOME IN THE FAR LEFT LANE OF I-80 WHEN, WITHOUT WARNING, THE CAR LOST SPEED FROM 70 MPH TO 40 MPH. WE TRIED TO ACCELERATE TO NO AVAIL. WE MOVED AS QUICKLY AS POSSIBLE TO THE FAR RIGHT LANE AND EXITED THE HIGHWAY. THE MESSAGE THAT DISPLAYED LISTED ENGINE OVERHEATING AS THE ISSUE BUT THE TEMPERATURE GAUGE SHOWED NORMAL TEMPERATURE. WE CONTACTED OUR FORD DEALER ABOUT WHAT HAPPENED AND LEARNED THAT THERE IS A SENSOR ON THIS CAR THE DETECTS POSSIBLE ENGINE OVERHEATING AND AUTOMATICALLY REDUCES YOUR SPEED. WE WROTE TO FORD MOTOR COMPANY CUSTOMER SERVICE TO MAKE THEM AWARE OF WHAT WE BELIEVE IS POTENTIALLY A DANGEROUS SITUATION. WHILE THIS MAY BE THE DESIGN POINT OF THE SENSOR, IT IS CERTAINLY DANGEROUS FOR DRIVERS, ESPECIALLY AT HIGHWAY SPEEDS, TO HAVE THE CAR LOOSE SPEED WITHOUT WARNING. WE WERE VERY FORTUNATE TO BE ABLE TO EXIT THE INTERSTATE WITHOUT INCIDENT. FORD WROTE BACK TO US AND INFORMED US THAT THIS SENSOR IS TO PREVENT DAMAGE TO THE ENGINE AND TO ALLOW US TIME TO GET TO A SERVICE FACILITY. WHILE WE APPRECIATE THE VAST ARRAY OF TECHNOLOGY ADVANCEMENTS NOW AVAILABLE THAT PROVIDE THE PUBLIC SMARTER AND SAFER VEHICLES, TAKING THIS KIND OF CONTROL AWAY FROM A DRIVER AT HIGHWAY SPEEDS WITHOUT ANY WARNING BASED ON OUR EXPERIENCE IS QUITE UNSAFE. OBVIOUSLY THE SENSOR IS NOT SENSING THE DRIVER'S SITUATION OR LOCATION WHEN THE CAR SUDDENLY LOOSES SPEED. FORD HAS FURTHER SUGGESTED THAT WE SHARE OUR EXPERIENCE ON FORD SOCIAL WHERE WE CAN POST QUESTIONS FOR FORD'S ENGINEERS AND DESIGN TEAM. IS THE NHTSA AWARE OF THIS ISSUE? IF SO, WHAT IS THEIR OPINION ABOUT THIS TECHNOLOGY? ARE WE OVERREACTING?
Additional Notes:
WE FREQUENTLY DRIVE FROM MIDWAY, UT TO SALT LAKE CITY, UT ON I-80 WHERE THE HIGHWAY GOES THROUGH PARLEY'S CANYON AND EXPERIENCES 6-7% GRADES. WE WERE DRIVING HOME IN THE FAR LEFT LANE OF I-80 WHEN, WITHOUT WARNING, THE CAR LOST SPEED FROM 70 MPH TO 40 MPH. WE TRIED TO ACCELERATE TO NO AVAIL. WE MOVED AS QUICKLY AS POSSIBLE TO THE FAR RIGHT LANE AND EXITED THE HIGHWAY. THE MESSAGE THAT DISPLAYED LISTED ENGINE OVERHEATING AS THE ISSUE BUT THE TEMPERATURE GAUGE SHOWED NORMAL TEMPERATURE. WE CONTACTED OUR FORD DEALER ABOUT WHAT HAPPENED AND LEARNED THAT THERE IS A SENSOR ON THIS CAR THE DETECTS POSSIBLE ENGINE OVERHEATING AND AUTOMATICALLY REDUCES YOUR SPEED. WE WROTE TO FORD MOTOR COMPANY CUSTOMER SERVICE TO MAKE THEM AWARE OF WHAT WE BELIEVE IS POTENTIALLY A DANGEROUS SITUATION. WHILE THIS MAY BE THE DESIGN POINT OF THE SENSOR, IT IS CERTAINLY DANGEROUS FOR DRIVERS, ESPECIALLY AT HIGHWAY SPEEDS, TO HAVE THE CAR LOOSE SPEED WITHOUT WARNING. WE WERE VERY FORTUNATE TO BE ABLE TO EXIT THE INTERSTATE WITHOUT INCIDENT. FORD WROTE BACK TO US AND INFORMED US THAT THIS SENSOR IS TO PREVENT DAMAGE TO THE ENGINE AND TO ALLOW US TIME TO GET TO A SERVICE FACILITY. WHILE WE APPRECIATE THE VAST ARRAY OF TECHNOLOGY ADVANCEMENTS NOW AVAILABLE THAT PROVIDE THE PUBLIC SMARTER AND SAFER VEHICLES, TAKING THIS KIND OF CONTROL AWAY FROM A DRIVER AT HIGHWAY SPEEDS WITHOUT ANY WARNING BASED ON OUR EXPERIENCE IS QUITE UNSAFE. OBVIOUSLY THE SENSOR IS NOT SENSING THE DRIVER'S SITUATION OR LOCATION WHEN THE CAR SUDDENLY LOOSES SPEED. FORD HAS FURTHER SUGGESTED THAT WE SHARE OUR EXPERIENCE ON FORD SOCIAL WHERE WE CAN POST QUESTIONS FOR FORD'S ENGINEERS AND DESIGN TEAM. IS THE NHTSA AWARE OF THIS ISSUE? IF SO, WHAT IS THEIR OPINION ABOUT THIS TECHNOLOGY? ARE WE OVERREACTING?
Mfg Campaign: 11204546
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Corrective Action:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Additional Notes:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Mfg Campaign: 11204565
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Corrective Action:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Additional Notes:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Mfg Campaign: 11204565
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Corrective Action:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Additional Notes:
THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.
Mfg Campaign: 11204565
Recall Date: Apr 29, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
P1450 CODE- CHECK ENGINE LIGHT COMES ON, USES MORE GAS PER OUR LOCAL FORD COMPANY THERE IS A RECALL ON THE FOCUS BUT THEY SEE WAY MORE ESCAPES COME IN WITH THIS PROBLEM.
Corrective Action:
P1450 CODE- CHECK ENGINE LIGHT COMES ON, USES MORE GAS PER OUR LOCAL FORD COMPANY THERE IS A RECALL ON THE FOCUS BUT THEY SEE WAY MORE ESCAPES COME IN WITH THIS PROBLEM.
Additional Notes:
P1450 CODE- CHECK ENGINE LIGHT COMES ON, USES MORE GAS PER OUR LOCAL FORD COMPANY THERE IS A RECALL ON THE FOCUS BUT THEY SEE WAY MORE ESCAPES COME IN WITH THIS PROBLEM.
Mfg Campaign: 11203803
Recall Date: Apr 25, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE CAR, THERE WAS A SUDDEN LOSS OF CONTROL OVER GEAR SELECTION. REGARDLESS OF SHIFT LEVEL POSITION, "D" OR "S", GEARS WILL NOT SHIFT ABOVE 1ST GEAR, FORCING SPEED TO DECELERATE TO ONLY ABOUT 10 MPH. PARKING POSITION BECAME INOPERATIVE AS WELL, AND THE CAR CONTINUED TO MOVE FORWARD WHILE IN "P". NO ALARMS OR WARNING LIGHTS APPEARED. THE CAR WAS NOT ABLE TO CLIMB AN INCLINE, MEANING THAT EVEN 1ST GEAR IS NOT REALLY ENGAGED. THE PROBLEM SOUNDS LIKE A SIMILAR PROBLEM TO A RECALL ISSUED FOR 2013 AND 2014 ESCAPE MODEL YEARS, WHEN THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHES. WE ARE STILL WAITING FOR A DIAGNOSIS FROM THE DEALER.
Corrective Action:
WHILE DRIVING THE CAR, THERE WAS A SUDDEN LOSS OF CONTROL OVER GEAR SELECTION. REGARDLESS OF SHIFT LEVEL POSITION, "D" OR "S", GEARS WILL NOT SHIFT ABOVE 1ST GEAR, FORCING SPEED TO DECELERATE TO ONLY ABOUT 10 MPH. PARKING POSITION BECAME INOPERATIVE AS WELL, AND THE CAR CONTINUED TO MOVE FORWARD WHILE IN "P". NO ALARMS OR WARNING LIGHTS APPEARED. THE CAR WAS NOT ABLE TO CLIMB AN INCLINE, MEANING THAT EVEN 1ST GEAR IS NOT REALLY ENGAGED. THE PROBLEM SOUNDS LIKE A SIMILAR PROBLEM TO A RECALL ISSUED FOR 2013 AND 2014 ESCAPE MODEL YEARS, WHEN THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHES. WE ARE STILL WAITING FOR A DIAGNOSIS FROM THE DEALER.
Additional Notes:
WHILE DRIVING THE CAR, THERE WAS A SUDDEN LOSS OF CONTROL OVER GEAR SELECTION. REGARDLESS OF SHIFT LEVEL POSITION, "D" OR "S", GEARS WILL NOT SHIFT ABOVE 1ST GEAR, FORCING SPEED TO DECELERATE TO ONLY ABOUT 10 MPH. PARKING POSITION BECAME INOPERATIVE AS WELL, AND THE CAR CONTINUED TO MOVE FORWARD WHILE IN "P". NO ALARMS OR WARNING LIGHTS APPEARED. THE CAR WAS NOT ABLE TO CLIMB AN INCLINE, MEANING THAT EVEN 1ST GEAR IS NOT REALLY ENGAGED. THE PROBLEM SOUNDS LIKE A SIMILAR PROBLEM TO A RECALL ISSUED FOR 2013 AND 2014 ESCAPE MODEL YEARS, WHEN THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHES. WE ARE STILL WAITING FOR A DIAGNOSIS FROM THE DEALER.
Mfg Campaign: 11202923
Recall Date: Apr 22, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AFTER THE MECHANIC REPLACED THE SPARK PLUGS AND COIL IN CYLINDER 2 LAST WEEK, THEY NOTED COOLANT IN THE CYLINDER. NOT EVEN A WEEK LATER, THE ENGINE IS LEAKING COOLANT INTO THE CYLINDER. THIS SITUATION HAS BEEN KNOWN TO CAUSE DAMAGE TO THE CYLINDER AND CAUSE AN OIL LEAK WHICH CAN CAUSE FIRE. THE MECHANICS SAY THEY CAN DO NOTHING ELSE TO FIX IT AND FORD REFUSES TO FIX THE ISSUE. I KNOW THIS HAS BEEN A KNOWN ISSUE IN EARLIER MODELS OF FORD ESCAPES AND IT LOOKS LIKE IT IS THE SAME ISSUE.
Corrective Action:
AFTER THE MECHANIC REPLACED THE SPARK PLUGS AND COIL IN CYLINDER 2 LAST WEEK, THEY NOTED COOLANT IN THE CYLINDER. NOT EVEN A WEEK LATER, THE ENGINE IS LEAKING COOLANT INTO THE CYLINDER. THIS SITUATION HAS BEEN KNOWN TO CAUSE DAMAGE TO THE CYLINDER AND CAUSE AN OIL LEAK WHICH CAN CAUSE FIRE. THE MECHANICS SAY THEY CAN DO NOTHING ELSE TO FIX IT AND FORD REFUSES TO FIX THE ISSUE. I KNOW THIS HAS BEEN A KNOWN ISSUE IN EARLIER MODELS OF FORD ESCAPES AND IT LOOKS LIKE IT IS THE SAME ISSUE.
Additional Notes:
AFTER THE MECHANIC REPLACED THE SPARK PLUGS AND COIL IN CYLINDER 2 LAST WEEK, THEY NOTED COOLANT IN THE CYLINDER. NOT EVEN A WEEK LATER, THE ENGINE IS LEAKING COOLANT INTO THE CYLINDER. THIS SITUATION HAS BEEN KNOWN TO CAUSE DAMAGE TO THE CYLINDER AND CAUSE AN OIL LEAK WHICH CAN CAUSE FIRE. THE MECHANICS SAY THEY CAN DO NOTHING ELSE TO FIX IT AND FORD REFUSES TO FIX THE ISSUE. I KNOW THIS HAS BEEN A KNOWN ISSUE IN EARLIER MODELS OF FORD ESCAPES AND IT LOOKS LIKE IT IS THE SAME ISSUE.
Mfg Campaign: 11196833
Recall Date: Apr 16, 2019
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
BOUGHT NEW TIRES AT 44,500 MILES (MUSH SOONER THAN EXPECTED ) AND INSTALLER COULD NOT REMOVE LUGS AS THEY WERE "SWOLLEN". WENT TO SAM PACK FORD, LEWISVILLE, TX WHERE I BOUGHT VEHICLE. WAS TOLD BY SERVICE ADVISORS "SWOLLEN" LUG NUTS WERE A KNOWN ISSUE AND THE DEALERS USED SPECIAL 19 1/2 METRIC SOCKETS TO REMOVE THEM. THEY TOLD ME IT COST $10.00 PER LUG TO REPLACE WITH FORD ORIGINAL LUGS OR THEY WOULD SELL ME AN AFTER MARKET SET FOR $50 AND I HAD TO PAY TO HAVE "SWOLLEN" LUGS REMOVED AND NEW ONES RESTORED. THEY REITERATED FORD AND ALL DEALERS WERE WELL AWARE OF THE ISSUE BUT FORD CONTINUES TO INSTALL THE PROBLEM LUGS ON NEW VEHICLES. THE LUG WRENCH SUPPLIED WITH THE AUTOS NO LONGER WILL FIT THE "SWOLLEN" LUGS SO YOU WOULD BE STRANDED IF A FLAT OCCURS.
Corrective Action:
BOUGHT NEW TIRES AT 44,500 MILES (MUSH SOONER THAN EXPECTED ) AND INSTALLER COULD NOT REMOVE LUGS AS THEY WERE "SWOLLEN". WENT TO SAM PACK FORD, LEWISVILLE, TX WHERE I BOUGHT VEHICLE. WAS TOLD BY SERVICE ADVISORS "SWOLLEN" LUG NUTS WERE A KNOWN ISSUE AND THE DEALERS USED SPECIAL 19 1/2 METRIC SOCKETS TO REMOVE THEM. THEY TOLD ME IT COST $10.00 PER LUG TO REPLACE WITH FORD ORIGINAL LUGS OR THEY WOULD SELL ME AN AFTER MARKET SET FOR $50 AND I HAD TO PAY TO HAVE "SWOLLEN" LUGS REMOVED AND NEW ONES RESTORED. THEY REITERATED FORD AND ALL DEALERS WERE WELL AWARE OF THE ISSUE BUT FORD CONTINUES TO INSTALL THE PROBLEM LUGS ON NEW VEHICLES. THE LUG WRENCH SUPPLIED WITH THE AUTOS NO LONGER WILL FIT THE "SWOLLEN" LUGS SO YOU WOULD BE STRANDED IF A FLAT OCCURS.
Additional Notes:
BOUGHT NEW TIRES AT 44,500 MILES (MUSH SOONER THAN EXPECTED ) AND INSTALLER COULD NOT REMOVE LUGS AS THEY WERE "SWOLLEN". WENT TO SAM PACK FORD, LEWISVILLE, TX WHERE I BOUGHT VEHICLE. WAS TOLD BY SERVICE ADVISORS "SWOLLEN" LUG NUTS WERE A KNOWN ISSUE AND THE DEALERS USED SPECIAL 19 1/2 METRIC SOCKETS TO REMOVE THEM. THEY TOLD ME IT COST $10.00 PER LUG TO REPLACE WITH FORD ORIGINAL LUGS OR THEY WOULD SELL ME AN AFTER MARKET SET FOR $50 AND I HAD TO PAY TO HAVE "SWOLLEN" LUGS REMOVED AND NEW ONES RESTORED. THEY REITERATED FORD AND ALL DEALERS WERE WELL AWARE OF THE ISSUE BUT FORD CONTINUES TO INSTALL THE PROBLEM LUGS ON NEW VEHICLES. THE LUG WRENCH SUPPLIED WITH THE AUTOS NO LONGER WILL FIT THE "SWOLLEN" LUGS SO YOU WOULD BE STRANDED IF A FLAT OCCURS.
Mfg Campaign: 11195994
Recall Date: Apr 13, 2019
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB
Mfg Campaign: 11194649
Recall Date: Apr 8, 2019
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB
Mfg Campaign: 11194649
Recall Date: Apr 8, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY CAR HAD A PROBLEM IDLING LAST WEEK. GOT IT TO THE MECHANIC. MECHANIC TRIED TO CHANGE THE SPARK PLUG DUE TO A PROBLEM IN THE CYLINDER BUT SPARK PLUG WAS FROZEN. FOUND COOLANT UNDERNEATH. MECHANIC HAD WORKED AS A MECHANIC AT A FORD DEALERSHIP, SAID THIS PROBLEM WAS PREVALENT WITH FORDS. I CONTACTED FORD. THE FORD REPRESENTATIVE SAID I HAD NO EXTENDED WARRANTY AND THAT THERE WAS NO RECALL ON THE PRODUCT SO THERE WAS NOTHING THEY COULD DO. THE ONLY LONG-TERM FIX IS AN ENTIRELY NEW ENGINE BECAUSE COOLANT IS LEAKING FROM THE ENGINE. THE CAR IS ONLY THREE YEARS OLD.
Corrective Action:
MY CAR HAD A PROBLEM IDLING LAST WEEK. GOT IT TO THE MECHANIC. MECHANIC TRIED TO CHANGE THE SPARK PLUG DUE TO A PROBLEM IN THE CYLINDER BUT SPARK PLUG WAS FROZEN. FOUND COOLANT UNDERNEATH. MECHANIC HAD WORKED AS A MECHANIC AT A FORD DEALERSHIP, SAID THIS PROBLEM WAS PREVALENT WITH FORDS. I CONTACTED FORD. THE FORD REPRESENTATIVE SAID I HAD NO EXTENDED WARRANTY AND THAT THERE WAS NO RECALL ON THE PRODUCT SO THERE WAS NOTHING THEY COULD DO. THE ONLY LONG-TERM FIX IS AN ENTIRELY NEW ENGINE BECAUSE COOLANT IS LEAKING FROM THE ENGINE. THE CAR IS ONLY THREE YEARS OLD.
Additional Notes:
MY CAR HAD A PROBLEM IDLING LAST WEEK. GOT IT TO THE MECHANIC. MECHANIC TRIED TO CHANGE THE SPARK PLUG DUE TO A PROBLEM IN THE CYLINDER BUT SPARK PLUG WAS FROZEN. FOUND COOLANT UNDERNEATH. MECHANIC HAD WORKED AS A MECHANIC AT A FORD DEALERSHIP, SAID THIS PROBLEM WAS PREVALENT WITH FORDS. I CONTACTED FORD. THE FORD REPRESENTATIVE SAID I HAD NO EXTENDED WARRANTY AND THAT THERE WAS NO RECALL ON THE PRODUCT SO THERE WAS NOTHING THEY COULD DO. THE ONLY LONG-TERM FIX IS AN ENTIRELY NEW ENGINE BECAUSE COOLANT IS LEAKING FROM THE ENGINE. THE CAR IS ONLY THREE YEARS OLD.
Mfg Campaign: 11194806
Recall Date: Apr 8, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I PULLED OUT INTO AN INTERSECTION TO TURN LEFT GOING BETWEEN 5-10 MPH WHEN MY FORD ESCAPE STALLED. THE ELECTRONICS REMAINED ON, THE CHECK ENGINE LIGHT TURNED ON AND IT DISPLAYED A MESSAGE THAT READ "TRANSMISSION NOT IN PARK". THE CAR WAS STILL IN DRIVE. I WAS ABLE TO SAFELY ROLL THE CAR TO THE SIDE OF THE ROAD. I WAS ABLE TO SUCCESSFULLY RESTART THE CAR FIRST TRY.
Corrective Action:
I PULLED OUT INTO AN INTERSECTION TO TURN LEFT GOING BETWEEN 5-10 MPH WHEN MY FORD ESCAPE STALLED. THE ELECTRONICS REMAINED ON, THE CHECK ENGINE LIGHT TURNED ON AND IT DISPLAYED A MESSAGE THAT READ "TRANSMISSION NOT IN PARK". THE CAR WAS STILL IN DRIVE. I WAS ABLE TO SAFELY ROLL THE CAR TO THE SIDE OF THE ROAD. I WAS ABLE TO SUCCESSFULLY RESTART THE CAR FIRST TRY.
Additional Notes:
I PULLED OUT INTO AN INTERSECTION TO TURN LEFT GOING BETWEEN 5-10 MPH WHEN MY FORD ESCAPE STALLED. THE ELECTRONICS REMAINED ON, THE CHECK ENGINE LIGHT TURNED ON AND IT DISPLAYED A MESSAGE THAT READ "TRANSMISSION NOT IN PARK". THE CAR WAS STILL IN DRIVE. I WAS ABLE TO SAFELY ROLL THE CAR TO THE SIDE OF THE ROAD. I WAS ABLE TO SUCCESSFULLY RESTART THE CAR FIRST TRY.
Mfg Campaign: 11189676
Recall Date: Mar 18, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Corrective Action:
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Additional Notes:
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Mfg Campaign: 11185678
Recall Date: Mar 10, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Corrective Action:
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Additional Notes:
I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.
Mfg Campaign: 11185678
Recall Date: Mar 10, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY '16 FORD ESCAPE OVER A YEAR AGO. I WAS DRIVING THE VEHICLE ABOUT 2 WEEKS AGO JUST FINE WHEN TURNING IN AN INTERSECTION THE ENGINE COMPLETELY DIED. I HAD TO PULL OVER AND RESTART THE ENGINE. IT WAS DRIVING WITHOUT ISSUES UNTIL THIS PAST WEEK WHEN I WAS DRIVING THE VEHICLE AND WHILE IN MOTION THE ENGINE COMPLETELY DIES. AGAIN I TURN THE IGNITION OFF AND BACK ON. IT IS A MAJOR SAFETY HAZZARD AS THE CAR COMPLETE GOES INTO A COST WHILE IN THE MIDDLE OF DRIVING IT.
Corrective Action:
I BOUGHT MY '16 FORD ESCAPE OVER A YEAR AGO. I WAS DRIVING THE VEHICLE ABOUT 2 WEEKS AGO JUST FINE WHEN TURNING IN AN INTERSECTION THE ENGINE COMPLETELY DIED. I HAD TO PULL OVER AND RESTART THE ENGINE. IT WAS DRIVING WITHOUT ISSUES UNTIL THIS PAST WEEK WHEN I WAS DRIVING THE VEHICLE AND WHILE IN MOTION THE ENGINE COMPLETELY DIES. AGAIN I TURN THE IGNITION OFF AND BACK ON. IT IS A MAJOR SAFETY HAZZARD AS THE CAR COMPLETE GOES INTO A COST WHILE IN THE MIDDLE OF DRIVING IT.
Additional Notes:
I BOUGHT MY '16 FORD ESCAPE OVER A YEAR AGO. I WAS DRIVING THE VEHICLE ABOUT 2 WEEKS AGO JUST FINE WHEN TURNING IN AN INTERSECTION THE ENGINE COMPLETELY DIED. I HAD TO PULL OVER AND RESTART THE ENGINE. IT WAS DRIVING WITHOUT ISSUES UNTIL THIS PAST WEEK WHEN I WAS DRIVING THE VEHICLE AND WHILE IN MOTION THE ENGINE COMPLETELY DIES. AGAIN I TURN THE IGNITION OFF AND BACK ON. IT IS A MAJOR SAFETY HAZZARD AS THE CAR COMPLETE GOES INTO A COST WHILE IN THE MIDDLE OF DRIVING IT.
Mfg Campaign: 11184739
Recall Date: Mar 6, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THIS COMPLAINT IS A FOLLOW-UP TO ONE FILED EARLIER (11181564). THE PROBLEM IS NOW SOLVED THIS WIRE ISSUE IS NOT THE ONE IN THE TSB AND NOT CURRENTLY IN A RECALL. THIS VEHICLE AT APPROXIMATELY 43,000 MILES PRODUCED THE SAME SYMPTOMS AS THE TSB 13-12-12. MOTOR SUDDENLY STALLING, BACKFIRE SOMETIMES, ROUGH RUNNING, LOSS OF POWER, ETC. THE WIRE HARNESS HAD WORN THROUGH THE WRAP AND EVENTUALLY ONE OF THE WIRES IN THE BUNDLE ATOP THE MOTOR MADE INTERMITTENT CONTACT WITH A PART OF THE MOTOR. THIS CAUSED THE PCM TO THROW NUMEROUS CODES AND DISABLE CRITICAL SAFETY SYSTEMS. RANDOM, ERRATIC AND UNPREDICTABLE. WIRE BUNDLE ALIGNED WITH THE FUEL RAIL BEGINS AT THE DRIVER SIDE OF THE MOTOR. AT THE POINT WHERE IT BEGINS UP COME TO THE MOTOR THERE IS A POST (ALUMINUM, TOP, FRONT, DRIVERS' SIDE OF MOTOR). THIS WIRE BUNDLE WAS NOT SUFFICIENTLY PROTECTED FROM CHAFFING. THE REMAINDER OF THE WIRE IS WELL SECURED AND INSULATED BUT THIS POINT IS LITERALLY AND ACCIDENT WAITING TO HAPPEN. THIS WAS VERY DIFFICULT TO FIND AS THE PROBLEM AS IT WAS SO INTERMITTENT. NOT COVERED UNDER 5/60 WARRANTY AND MY DEALER CHARGED ME $318.00. IN TOTAL I'VE SPENT OVER $600 THE GETTING THIS FIGURED OUT AND RESOLVED. THIS LAST BREAKDOWN PLACED MY FAMILY IN GREAT DANGER AS THERE WAS NO SAFE PLACE TO GET OFF THE ROAD (70 MPH INTERSTATE WITH LITTLE SHOULDER AND MERGING STATE HIGHWAY). THIS WAS THE THIRD TIME HAVING TO TOW THIS VEHICLE FOR THIS. I AM CERTAIN OTHERS WILL EXPERIENCE THIS FAILURE AND I HOPE NO ONE GETS HURT. IN MY CASE IT ALSO DISABLED THE RESTRAINT SYSTEMS AND AIRBAGS WHEN IT OCCURRED.
Corrective Action:
THIS COMPLAINT IS A FOLLOW-UP TO ONE FILED EARLIER (11181564). THE PROBLEM IS NOW SOLVED THIS WIRE ISSUE IS NOT THE ONE IN THE TSB AND NOT CURRENTLY IN A RECALL. THIS VEHICLE AT APPROXIMATELY 43,000 MILES PRODUCED THE SAME SYMPTOMS AS THE TSB 13-12-12. MOTOR SUDDENLY STALLING, BACKFIRE SOMETIMES, ROUGH RUNNING, LOSS OF POWER, ETC. THE WIRE HARNESS HAD WORN THROUGH THE WRAP AND EVENTUALLY ONE OF THE WIRES IN THE BUNDLE ATOP THE MOTOR MADE INTERMITTENT CONTACT WITH A PART OF THE MOTOR. THIS CAUSED THE PCM TO THROW NUMEROUS CODES AND DISABLE CRITICAL SAFETY SYSTEMS. RANDOM, ERRATIC AND UNPREDICTABLE. WIRE BUNDLE ALIGNED WITH THE FUEL RAIL BEGINS AT THE DRIVER SIDE OF THE MOTOR. AT THE POINT WHERE IT BEGINS UP COME TO THE MOTOR THERE IS A POST (ALUMINUM, TOP, FRONT, DRIVERS' SIDE OF MOTOR). THIS WIRE BUNDLE WAS NOT SUFFICIENTLY PROTECTED FROM CHAFFING. THE REMAINDER OF THE WIRE IS WELL SECURED AND INSULATED BUT THIS POINT IS LITERALLY AND ACCIDENT WAITING TO HAPPEN. THIS WAS VERY DIFFICULT TO FIND AS THE PROBLEM AS IT WAS SO INTERMITTENT. NOT COVERED UNDER 5/60 WARRANTY AND MY DEALER CHARGED ME $318.00. IN TOTAL I'VE SPENT OVER $600 THE GETTING THIS FIGURED OUT AND RESOLVED. THIS LAST BREAKDOWN PLACED MY FAMILY IN GREAT DANGER AS THERE WAS NO SAFE PLACE TO GET OFF THE ROAD (70 MPH INTERSTATE WITH LITTLE SHOULDER AND MERGING STATE HIGHWAY). THIS WAS THE THIRD TIME HAVING TO TOW THIS VEHICLE FOR THIS. I AM CERTAIN OTHERS WILL EXPERIENCE THIS FAILURE AND I HOPE NO ONE GETS HURT. IN MY CASE IT ALSO DISABLED THE RESTRAINT SYSTEMS AND AIRBAGS WHEN IT OCCURRED.
Additional Notes:
THIS COMPLAINT IS A FOLLOW-UP TO ONE FILED EARLIER (11181564). THE PROBLEM IS NOW SOLVED THIS WIRE ISSUE IS NOT THE ONE IN THE TSB AND NOT CURRENTLY IN A RECALL. THIS VEHICLE AT APPROXIMATELY 43,000 MILES PRODUCED THE SAME SYMPTOMS AS THE TSB 13-12-12. MOTOR SUDDENLY STALLING, BACKFIRE SOMETIMES, ROUGH RUNNING, LOSS OF POWER, ETC. THE WIRE HARNESS HAD WORN THROUGH THE WRAP AND EVENTUALLY ONE OF THE WIRES IN THE BUNDLE ATOP THE MOTOR MADE INTERMITTENT CONTACT WITH A PART OF THE MOTOR. THIS CAUSED THE PCM TO THROW NUMEROUS CODES AND DISABLE CRITICAL SAFETY SYSTEMS. RANDOM, ERRATIC AND UNPREDICTABLE. WIRE BUNDLE ALIGNED WITH THE FUEL RAIL BEGINS AT THE DRIVER SIDE OF THE MOTOR. AT THE POINT WHERE IT BEGINS UP COME TO THE MOTOR THERE IS A POST (ALUMINUM, TOP, FRONT, DRIVERS' SIDE OF MOTOR). THIS WIRE BUNDLE WAS NOT SUFFICIENTLY PROTECTED FROM CHAFFING. THE REMAINDER OF THE WIRE IS WELL SECURED AND INSULATED BUT THIS POINT IS LITERALLY AND ACCIDENT WAITING TO HAPPEN. THIS WAS VERY DIFFICULT TO FIND AS THE PROBLEM AS IT WAS SO INTERMITTENT. NOT COVERED UNDER 5/60 WARRANTY AND MY DEALER CHARGED ME $318.00. IN TOTAL I'VE SPENT OVER $600 THE GETTING THIS FIGURED OUT AND RESOLVED. THIS LAST BREAKDOWN PLACED MY FAMILY IN GREAT DANGER AS THERE WAS NO SAFE PLACE TO GET OFF THE ROAD (70 MPH INTERSTATE WITH LITTLE SHOULDER AND MERGING STATE HIGHWAY). THIS WAS THE THIRD TIME HAVING TO TOW THIS VEHICLE FOR THIS. I AM CERTAIN OTHERS WILL EXPERIENCE THIS FAILURE AND I HOPE NO ONE GETS HURT. IN MY CASE IT ALSO DISABLED THE RESTRAINT SYSTEMS AND AIRBAGS WHEN IT OCCURRED.
Mfg Campaign: 11184289
Recall Date: Mar 5, 2019
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