Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving and the vehicle suddenly started to not accelerate. Then the check engine light started to flash and the motor shut off. I had to coast to the side of the road. After being toward my mechanic told me there was no oil and I had complete engine failure. This happened with no warning and I was stuck waiting for a tow in a very scary situation.
Corrective Action:
I was driving and the vehicle suddenly started to not accelerate. Then the check engine light started to flash and the motor shut off. I had to coast to the side of the road. After being toward my mechanic told me there was no oil and I had complete engine failure. This happened with no warning and I was stuck waiting for a tow in a very scary situation.
Additional Notes:
I was driving and the vehicle suddenly started to not accelerate. Then the check engine light started to flash and the motor shut off. I had to coast to the side of the road. After being toward my mechanic told me there was no oil and I had complete engine failure. This happened with no warning and I was stuck waiting for a tow in a very scary situation.
Mfg Campaign: 11648723
Recall Date: Mar 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak into the cylinders due to a manufacturing defect in this type of engine (1.5L ecoboost). Cylinder 2 and 4 misfired detected. Harmful emissions.
Corrective Action:
Coolant leak into the cylinders due to a manufacturing defect in this type of engine (1.5L ecoboost). Cylinder 2 and 4 misfired detected. Harmful emissions.
Additional Notes:
Coolant leak into the cylinders due to a manufacturing defect in this type of engine (1.5L ecoboost). Cylinder 2 and 4 misfired detected. Harmful emissions.
Mfg Campaign: 11648577
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I took my car in for a tune up and was advised the engine needed to be replaced and that Ford is having this issue with multiple vehicles with the same engine. Coolant leaking into the engine. I called NHTSA as Ford told me that they would have to add my car to their customer recall list. I was advised to go back to Ford that they have to do this. Upon having an electronic chat for an hour with ford I was again told to file a concern and request with NHTSA to get my vin added. According to Fords Customer Satisfaction Program 19B37 ( which my car was serviced for on 1-27-2021) This was the first step to complete the issue of coolant leaking into the engine. Fast forward to 3-13-25 I was informed by a Ford dealership that the coolant was indeed leaking into the engine and needs a replacement. Under Fords customer satisfaction program 21N12 issued 6-9-22 my engine should be covered. However according to ford my vin was left off the list however my car was built under the 3 guidelines of 21N12 which were model year 2017-2019, Built in Louisville, build date was 1-10-18 according to Ladicia at ford Customer care and should have been included. On 1-27-2021 Nations Ford of Margate Florida performed the 19Be7 requirement to satisfy the 21n12 recall should the problem persist. No one seems to care nor chooses to use common sense that if it quacks like a duck and walks like a duck its a duck. I am asking your agency to officially look into this concern. Ford is and was aware of this issue an put a band aid on what appears to be a fatal wound. I am sure that I am not the only person being affected by this issue as i have discovered at least 2 class action suits being worked on as i type. I only want Ford to stand behind their product and more importantly their word. From what Ive discovered not only is Ford negligent but they new that eventually coolant would leak in these engines and I am asking that you step in and make Ford honor this agreement with its cutomers. Thank you
Corrective Action:
I took my car in for a tune up and was advised the engine needed to be replaced and that Ford is having this issue with multiple vehicles with the same engine. Coolant leaking into the engine. I called NHTSA as Ford told me that they would have to add my car to their customer recall list. I was advised to go back to Ford that they have to do this. Upon having an electronic chat for an hour with ford I was again told to file a concern and request with NHTSA to get my vin added. According to Fords Customer Satisfaction Program 19B37 ( which my car was serviced for on 1-27-2021) This was the first step to complete the issue of coolant leaking into the engine. Fast forward to 3-13-25 I was informed by a Ford dealership that the coolant was indeed leaking into the engine and needs a replacement. Under Fords customer satisfaction program 21N12 issued 6-9-22 my engine should be covered. However according to ford my vin was left off the list however my car was built under the 3 guidelines of 21N12 which were model year 2017-2019, Built in Louisville, build date was 1-10-18 according to Ladicia at ford Customer care and should have been included. On 1-27-2021 Nations Ford of Margate Florida performed the 19Be7 requirement to satisfy the 21n12 recall should the problem persist. No one seems to care nor chooses to use common sense that if it quacks like a duck and walks like a duck its a duck. I am asking your agency to officially look into this concern. Ford is and was aware of this issue an put a band aid on what appears to be a fatal wound. I am sure that I am not the only person being affected by this issue as i have discovered at least 2 class action suits being worked on as i type. I only want Ford to stand behind their product and more importantly their word. From what Ive discovered not only is Ford negligent but they new that eventually coolant would leak in these engines and I am asking that you step in and make Ford honor this agreement with its cutomers. Thank you
Additional Notes:
I took my car in for a tune up and was advised the engine needed to be replaced and that Ford is having this issue with multiple vehicles with the same engine. Coolant leaking into the engine. I called NHTSA as Ford told me that they would have to add my car to their customer recall list. I was advised to go back to Ford that they have to do this. Upon having an electronic chat for an hour with ford I was again told to file a concern and request with NHTSA to get my vin added. According to Fords Customer Satisfaction Program 19B37 ( which my car was serviced for on 1-27-2021) This was the first step to complete the issue of coolant leaking into the engine. Fast forward to 3-13-25 I was informed by a Ford dealership that the coolant was indeed leaking into the engine and needs a replacement. Under Fords customer satisfaction program 21N12 issued 6-9-22 my engine should be covered. However according to ford my vin was left off the list however my car was built under the 3 guidelines of 21N12 which were model year 2017-2019, Built in Louisville, build date was 1-10-18 according to Ladicia at ford Customer care and should have been included. On 1-27-2021 Nations Ford of Margate Florida performed the 19Be7 requirement to satisfy the 21n12 recall should the problem persist. No one seems to care nor chooses to use common sense that if it quacks like a duck and walks like a duck its a duck. I am asking your agency to officially look into this concern. Ford is and was aware of this issue an put a band aid on what appears to be a fatal wound. I am sure that I am not the only person being affected by this issue as i have discovered at least 2 class action suits being worked on as i type. I only want Ford to stand behind their product and more importantly their word. From what Ive discovered not only is Ford negligent but they new that eventually coolant would leak in these engines and I am asking that you step in and make Ford honor this agreement with its cutomers. Thank you
Mfg Campaign: 11648476
Recall Date: Mar 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving at 60 mph on the highway, my vehicle suddenly overheated and lost power, forcing it into limp mode and reducing acceleration. The coolant was completely gone, even though it had been refilled and bled by a mechanic just a week earlier. Prior to this, I experienced engine misfires, which is a known early symptom of coolant intrusion in the 1.5L EcoBoost engine. The check engine light and an overheating warning message appeared at the time of failure. This matches Ford’s known coolant intrusion defect, which was previously covered under CSP 19B37 and CSP 21N12, yet my vehicle is now experiencing the same failure outside the program’s coverage. This issue is extremely dangerous because it can cause the engine to suddenly fail at high speeds, creating a serious risk for drivers and passengers. This issue has not yet been confirmed by a dealer, as I am arranging transport to a service center. However, the coolant loss and overheating symptoms are consistent with reports from other Ford owners. Ford has acknowledged this problem in past service programs, but vehicles like mine continue to fail. This is a serious safety hazard, and Ford should be required to extend coverage or issue a recall before more drivers experience sudden engine failure.
Corrective Action:
While driving at 60 mph on the highway, my vehicle suddenly overheated and lost power, forcing it into limp mode and reducing acceleration. The coolant was completely gone, even though it had been refilled and bled by a mechanic just a week earlier. Prior to this, I experienced engine misfires, which is a known early symptom of coolant intrusion in the 1.5L EcoBoost engine. The check engine light and an overheating warning message appeared at the time of failure. This matches Ford’s known coolant intrusion defect, which was previously covered under CSP 19B37 and CSP 21N12, yet my vehicle is now experiencing the same failure outside the program’s coverage. This issue is extremely dangerous because it can cause the engine to suddenly fail at high speeds, creating a serious risk for drivers and passengers. This issue has not yet been confirmed by a dealer, as I am arranging transport to a service center. However, the coolant loss and overheating symptoms are consistent with reports from other Ford owners. Ford has acknowledged this problem in past service programs, but vehicles like mine continue to fail. This is a serious safety hazard, and Ford should be required to extend coverage or issue a recall before more drivers experience sudden engine failure.
Additional Notes:
While driving at 60 mph on the highway, my vehicle suddenly overheated and lost power, forcing it into limp mode and reducing acceleration. The coolant was completely gone, even though it had been refilled and bled by a mechanic just a week earlier. Prior to this, I experienced engine misfires, which is a known early symptom of coolant intrusion in the 1.5L EcoBoost engine. The check engine light and an overheating warning message appeared at the time of failure. This matches Ford’s known coolant intrusion defect, which was previously covered under CSP 19B37 and CSP 21N12, yet my vehicle is now experiencing the same failure outside the program’s coverage. This issue is extremely dangerous because it can cause the engine to suddenly fail at high speeds, creating a serious risk for drivers and passengers. This issue has not yet been confirmed by a dealer, as I am arranging transport to a service center. However, the coolant loss and overheating symptoms are consistent with reports from other Ford owners. Ford has acknowledged this problem in past service programs, but vehicles like mine continue to fail. This is a serious safety hazard, and Ford should be required to extend coverage or issue a recall before more drivers experience sudden engine failure.
Mfg Campaign: 11648481
Recall Date: Mar 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine light came on in my car. The heat was not working either. Took it to my mechanic, the coolant was empty and leaked into the engine. Mechanic advised this is a known issue with this car.
Corrective Action:
The engine light came on in my car. The heat was not working either. Took it to my mechanic, the coolant was empty and leaked into the engine. Mechanic advised this is a known issue with this car.
Additional Notes:
The engine light came on in my car. The heat was not working either. Took it to my mechanic, the coolant was empty and leaked into the engine. Mechanic advised this is a known issue with this car.
Mfg Campaign: 11648488
Recall Date: Mar 15, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended. The contact stated that the transmission warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended. The contact stated that the transmission warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended. The contact stated that the transmission warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
Mfg Campaign: 11648323
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a tune-up, the contact was informed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a tune-up, the contact was informed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was at the dealer for a tune-up, the contact was informed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,000.
Mfg Campaign: 11648142
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a scan of the engine determined that the failure was related to a misfire. An independent mechanic replaced the spark plugs and ignition coils; however, the check engine warning light returned soon after the repair. The vehicle was then taken to a dealer where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinders #1 and #3, which caused engine failure. The contact was provided an estimate for a new engine. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a scan of the engine determined that the failure was related to a misfire. An independent mechanic replaced the spark plugs and ignition coils; however, the check engine warning light returned soon after the repair. The vehicle was then taken to a dealer where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinders #1 and #3, which caused engine failure. The contact was provided an estimate for a new engine. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a scan of the engine determined that the failure was related to a misfire. An independent mechanic replaced the spark plugs and ignition coils; however, the check engine warning light returned soon after the repair. The vehicle was then taken to a dealer where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinders #1 and #3, which caused engine failure. The contact was provided an estimate for a new engine. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 110,000.
Mfg Campaign: 11647638
Recall Date: Mar 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting the accelerate, the RPM increased quickly but the vehicle failed to accelerate as needed. The contact then heard an abnormal grinding noise coming from the engine compartment and the vehicle started to lose motive power, with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting the accelerate, the RPM increased quickly but the vehicle failed to accelerate as needed. The contact then heard an abnormal grinding noise coming from the engine compartment and the vehicle started to lose motive power, with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting the accelerate, the RPM increased quickly but the vehicle failed to accelerate as needed. The contact then heard an abnormal grinding noise coming from the engine compartment and the vehicle started to lose motive power, with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Mfg Campaign: 11646957
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to provide a diagnostic cause for the failure because the MIL was no longer illuminated when the vehicle was taken in for inspection. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed the vehicle with engine failure. Then contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to provide a diagnostic cause for the failure because the MIL was no longer illuminated when the vehicle was taken in for inspection. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed the vehicle with engine failure. Then contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to provide a diagnostic cause for the failure because the MIL was no longer illuminated when the vehicle was taken in for inspection. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed the vehicle with engine failure. Then contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 49,000.
Mfg Campaign: 11647055
Recall Date: Mar 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check Engine light came on and car was taken to the shop where it was diagnosed to have diagnostic codes PO302 and PO316 - at which time the mechanic informed me that the spark plug had "ceased" and could not be removed - upon further research, found out that this is an issue with the 1.5L Ecoboost motor and that there was a program to replace but based on mileage/age, could not be replaced. The car is a 2018 Ford Escape SEL with 133k miles.
Corrective Action:
Check Engine light came on and car was taken to the shop where it was diagnosed to have diagnostic codes PO302 and PO316 - at which time the mechanic informed me that the spark plug had "ceased" and could not be removed - upon further research, found out that this is an issue with the 1.5L Ecoboost motor and that there was a program to replace but based on mileage/age, could not be replaced. The car is a 2018 Ford Escape SEL with 133k miles.
Additional Notes:
Check Engine light came on and car was taken to the shop where it was diagnosed to have diagnostic codes PO302 and PO316 - at which time the mechanic informed me that the spark plug had "ceased" and could not be removed - upon further research, found out that this is an issue with the 1.5L Ecoboost motor and that there was a program to replace but based on mileage/age, could not be replaced. The car is a 2018 Ford Escape SEL with 133k miles.
Mfg Campaign: 11646654
Recall Date: Mar 6, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
While traveling from Massachusetts to South Carolina we stopped at a rest area for a break. when we re-started the S.U.V., a message was displayed that the power steering assist was no longer working. No warning and it was running fine before stop. Because the same thing happened on my other Ford Edge, I knew what I needed to do. We had to have the car towed off highway to a local Ford dealership, were they confirmed that the rack and pinion steering system FAILED. It took the dealer 2 weeks to repair it at a cost of $3,171.45. Because this as happened on two different FORD products I believe that Ford has a problem with the steering system and that the N.H.T.S.A. dept should look into this?? I filed a complaint with N.H.T.S.A. dept on my first S.U.V.
Corrective Action:
While traveling from Massachusetts to South Carolina we stopped at a rest area for a break. when we re-started the S.U.V., a message was displayed that the power steering assist was no longer working. No warning and it was running fine before stop. Because the same thing happened on my other Ford Edge, I knew what I needed to do. We had to have the car towed off highway to a local Ford dealership, were they confirmed that the rack and pinion steering system FAILED. It took the dealer 2 weeks to repair it at a cost of $3,171.45. Because this as happened on two different FORD products I believe that Ford has a problem with the steering system and that the N.H.T.S.A. dept should look into this?? I filed a complaint with N.H.T.S.A. dept on my first S.U.V.
Additional Notes:
While traveling from Massachusetts to South Carolina we stopped at a rest area for a break. when we re-started the S.U.V., a message was displayed that the power steering assist was no longer working. No warning and it was running fine before stop. Because the same thing happened on my other Ford Edge, I knew what I needed to do. We had to have the car towed off highway to a local Ford dealership, were they confirmed that the rack and pinion steering system FAILED. It took the dealer 2 weeks to repair it at a cost of $3,171.45. Because this as happened on two different FORD products I believe that Ford has a problem with the steering system and that the N.H.T.S.A. dept should look into this?? I filed a complaint with N.H.T.S.A. dept on my first S.U.V.
Mfg Campaign: 11646682
Recall Date: Mar 6, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact stated that the cylinder head-over temperature message was displayed. The contact stated that the engine started to vibrate while depressing the accelerator pedal. A dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinder #3 and the engine needed to be replaced. The vehicle was repaired, and the spark plugs were replaced but the failure persisted. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The failure mileage was 66,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact stated that the cylinder head-over temperature message was displayed. The contact stated that the engine started to vibrate while depressing the accelerator pedal. A dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinder #3 and the engine needed to be replaced. The vehicle was repaired, and the spark plugs were replaced but the failure persisted. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The failure mileage was 66,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact stated that the cylinder head-over temperature message was displayed. The contact stated that the engine started to vibrate while depressing the accelerator pedal. A dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinder #3 and the engine needed to be replaced. The vehicle was repaired, and the spark plugs were replaced but the failure persisted. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to the Customer Satisfaction Program: 21N12 (GTDI Engine – Short Block Replacement After Coolant Intrusion). The failure mileage was 66,000.
Mfg Campaign: 11646755
Recall Date: Mar 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired, and the contact was referred to the NHTSA Hotline for further assistance. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 11,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired, and the contact was referred to the NHTSA Hotline for further assistance. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 11,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired, and the contact was referred to the NHTSA Hotline for further assistance. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 11,000.
Mfg Campaign: 11646832
Recall Date: Mar 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
coolant leak in to cylinders
Corrective Action:
coolant leak in to cylinders
Additional Notes:
coolant leak in to cylinders
Mfg Campaign: 11646045
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.
Mfg Campaign: 11646051
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started shuddering with the engine overheating warning light illuminated. The contact pulled over to the side of the roadway. The "Engine Coolant Overtemperature" message was displayed on the instrument panel and the check engine warning light illuminated. The contact turned off the vehicle. The contact attempted to restart the vehicle and the vehicle stalled. The contact continued driving the vehicle at 20 MPH. The vehicle was towed to an independent mechanic and was diagnosed with a cracked #2 cylinder. The contact stated that the failure was related to TSB: 20-2100. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained at the independent mechanic and had not been driven since. The failure mileage was approximately 70,000.
Mfg Campaign: 11646051
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
My seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button
Corrective Action:
My seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button
Additional Notes:
My seatbelt wont latch properly and also when it does latch will come unlatched without pushing any button
Mfg Campaign: 11645714
Recall Date: Mar 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's daughter owns a 2018 Ford Escape. The contact stated while in a parking lot, the vehicle failed to shift into gear without warning. A tow truck driver was able to temporarily repair the vehicle and instructed the contact to drive the vehicle straight to the residence. The contact's grandson was able to reconnect an unknown part on the transmission which temporarily fixed the transmission. The contact stated that while her daughter was driving at an unknown speed, the vehicle shut off with the "Transmission Fault Service Now" message displayed. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The vehicle was under NHTSA Campaign Number: 22V413000 (Power Train); however, the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 130,000.
Corrective Action:
The contact's daughter owns a 2018 Ford Escape. The contact stated while in a parking lot, the vehicle failed to shift into gear without warning. A tow truck driver was able to temporarily repair the vehicle and instructed the contact to drive the vehicle straight to the residence. The contact's grandson was able to reconnect an unknown part on the transmission which temporarily fixed the transmission. The contact stated that while her daughter was driving at an unknown speed, the vehicle shut off with the "Transmission Fault Service Now" message displayed. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The vehicle was under NHTSA Campaign Number: 22V413000 (Power Train); however, the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 130,000.
Additional Notes:
The contact's daughter owns a 2018 Ford Escape. The contact stated while in a parking lot, the vehicle failed to shift into gear without warning. A tow truck driver was able to temporarily repair the vehicle and instructed the contact to drive the vehicle straight to the residence. The contact's grandson was able to reconnect an unknown part on the transmission which temporarily fixed the transmission. The contact stated that while her daughter was driving at an unknown speed, the vehicle shut off with the "Transmission Fault Service Now" message displayed. Due to the failure, the vehicle was towed to a dealer and was diagnosed with transmission failure. The vehicle was under NHTSA Campaign Number: 22V413000 (Power Train); however, the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 130,000.
Mfg Campaign: 11645493
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I first started showing a check engine light for cylinder 2 misfire, and believed it was my spark plugs. Then, one singular day after the initial code, the car refused to start, took it to a local mechanic (as close as I could possibly tow it) and they replaced my fuel pump thinking that was the issue. They did not offer the service to repair a blown head gasket, but told me the white smoke coming from my exhaust indicated I might have a blown head gasket. Took it to another local mechanic who is a Marine motor transport mechanic (it was a friend so this was a free visit), changed my spark plugs hoping to repair the reoccurring cylinder 2 misfire, checked my exhaust and it is in fact a blown head gasket minimum due to the coolant coming completely out of my exhaust along with oil. This was all in the course of less than 150 miles and 7 days total including the three that my car was in the shop for the fuel pump. I have now taken it to the Ford service shop to get diagnosed, and through research, there has been a class-action lawsuit already launched for issues with this engine and the head gasket being blown time and time again under 100 thousand miles. My car has never overheated, but this issue can cause total engine failure, fires, and more. It's dangerous. It is a design flaw with the engine. The lawsuit is Miller et al. vs. Ford Motor Company. This is in regard to the 1.5 L Ecoboost (which is what I have). Alongside this, I'm a teacher, and I know multiple coworkers who have experienced the same exact issue. This is an extremely expensive and dangerous design flaw. If I had waited on it, the best case is the car dies, worse it catches fire and explodes on me.
Corrective Action:
I first started showing a check engine light for cylinder 2 misfire, and believed it was my spark plugs. Then, one singular day after the initial code, the car refused to start, took it to a local mechanic (as close as I could possibly tow it) and they replaced my fuel pump thinking that was the issue. They did not offer the service to repair a blown head gasket, but told me the white smoke coming from my exhaust indicated I might have a blown head gasket. Took it to another local mechanic who is a Marine motor transport mechanic (it was a friend so this was a free visit), changed my spark plugs hoping to repair the reoccurring cylinder 2 misfire, checked my exhaust and it is in fact a blown head gasket minimum due to the coolant coming completely out of my exhaust along with oil. This was all in the course of less than 150 miles and 7 days total including the three that my car was in the shop for the fuel pump. I have now taken it to the Ford service shop to get diagnosed, and through research, there has been a class-action lawsuit already launched for issues with this engine and the head gasket being blown time and time again under 100 thousand miles. My car has never overheated, but this issue can cause total engine failure, fires, and more. It's dangerous. It is a design flaw with the engine. The lawsuit is Miller et al. vs. Ford Motor Company. This is in regard to the 1.5 L Ecoboost (which is what I have). Alongside this, I'm a teacher, and I know multiple coworkers who have experienced the same exact issue. This is an extremely expensive and dangerous design flaw. If I had waited on it, the best case is the car dies, worse it catches fire and explodes on me.
Additional Notes:
I first started showing a check engine light for cylinder 2 misfire, and believed it was my spark plugs. Then, one singular day after the initial code, the car refused to start, took it to a local mechanic (as close as I could possibly tow it) and they replaced my fuel pump thinking that was the issue. They did not offer the service to repair a blown head gasket, but told me the white smoke coming from my exhaust indicated I might have a blown head gasket. Took it to another local mechanic who is a Marine motor transport mechanic (it was a friend so this was a free visit), changed my spark plugs hoping to repair the reoccurring cylinder 2 misfire, checked my exhaust and it is in fact a blown head gasket minimum due to the coolant coming completely out of my exhaust along with oil. This was all in the course of less than 150 miles and 7 days total including the three that my car was in the shop for the fuel pump. I have now taken it to the Ford service shop to get diagnosed, and through research, there has been a class-action lawsuit already launched for issues with this engine and the head gasket being blown time and time again under 100 thousand miles. My car has never overheated, but this issue can cause total engine failure, fires, and more. It's dangerous. It is a design flaw with the engine. The lawsuit is Miller et al. vs. Ford Motor Company. This is in regard to the 1.5 L Ecoboost (which is what I have). Alongside this, I'm a teacher, and I know multiple coworkers who have experienced the same exact issue. This is an extremely expensive and dangerous design flaw. If I had waited on it, the best case is the car dies, worse it catches fire and explodes on me.
Mfg Campaign: 11645646
Recall Date: Feb 28, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury