Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The motor started to get hot dealership said it dumped coolant into the head of the engine and that its a know issue with this motor but it's not on the recall list why not
Corrective Action:
The motor started to get hot dealership said it dumped coolant into the head of the engine and that its a know issue with this motor but it's not on the recall list why not
Additional Notes:
The motor started to get hot dealership said it dumped coolant into the head of the engine and that its a know issue with this motor but it's not on the recall list why not
Mfg Campaign: 11640916
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that several days later, the vehicle was difficult to start. The vehicle was started after several attempts. The vehicle was taken to the dealer, to be diagnosed and it was determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered because the vehicle had exceeded the mileage limit. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,200.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that several days later, the vehicle was difficult to start. The vehicle was started after several attempts. The vehicle was taken to the dealer, to be diagnosed and it was determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered because the vehicle had exceeded the mileage limit. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,200.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that several days later, the vehicle was difficult to start. The vehicle was started after several attempts. The vehicle was taken to the dealer, to be diagnosed and it was determined that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact the vehicle was not covered because the vehicle had exceeded the mileage limit. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,200.
Mfg Campaign: 11640942
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
Corrective Action:
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
Additional Notes:
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
Mfg Campaign: 11640439
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
Corrective Action:
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
Additional Notes:
Cracked header, electric emergency parking brake says to release the parking brake when it's not even engaged
Mfg Campaign: 11640439
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak into engine
Corrective Action:
Coolant leak into engine
Additional Notes:
Coolant leak into engine
Mfg Campaign: 11640155
Recall Date: Feb 2, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and was jerking. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an out of state dealer. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was still under warranty and was repaired. The contact stated that the failure reoccurred and was taken to another out of state dealer who diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failures. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and was jerking. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an out of state dealer. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was still under warranty and was repaired. The contact stated that the failure reoccurred and was taken to another out of state dealer who diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failures. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and was jerking. The contact depressed the accelerator pedal, and the vehicle was still jerking and failed to accelerate. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an out of state dealer. The dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was still under warranty and was repaired. The contact stated that the failure reoccurred and was taken to another out of state dealer who diagnosed and determined that the transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was informed of the failures. The failure mileage was approximately 100,000.
Mfg Campaign: 11639982
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on and car shakes a bit when car is first turned on for the day and has been off for a few hours. This started in early January 2025. We took it to a mechanic on January 10th 2025. Mechanic reported white exhaust smoke and stated this could be due to a coolant intrusion into the cylinders. Was told the short block, head gasket or the entire engine would need to be replaced. As of today, January 29th 2025, vehicle has not been inspected by a dealership, but as stated above, it has been checked by a mechanic. Concerned for family safety because vehicle can turn off at any time without any warning. Vehicle is available upon request, for inspection.
Corrective Action:
Engine light came on and car shakes a bit when car is first turned on for the day and has been off for a few hours. This started in early January 2025. We took it to a mechanic on January 10th 2025. Mechanic reported white exhaust smoke and stated this could be due to a coolant intrusion into the cylinders. Was told the short block, head gasket or the entire engine would need to be replaced. As of today, January 29th 2025, vehicle has not been inspected by a dealership, but as stated above, it has been checked by a mechanic. Concerned for family safety because vehicle can turn off at any time without any warning. Vehicle is available upon request, for inspection.
Additional Notes:
Engine light came on and car shakes a bit when car is first turned on for the day and has been off for a few hours. This started in early January 2025. We took it to a mechanic on January 10th 2025. Mechanic reported white exhaust smoke and stated this could be due to a coolant intrusion into the cylinders. Was told the short block, head gasket or the entire engine would need to be replaced. As of today, January 29th 2025, vehicle has not been inspected by a dealership, but as stated above, it has been checked by a mechanic. Concerned for family safety because vehicle can turn off at any time without any warning. Vehicle is available upon request, for inspection.
Mfg Campaign: 11639528
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car started running hot feb 2023, took it to local auto shop where it showed leaking collant in cylinder 2&3. Local shop quoted 8000 for full engine repair. Contacted ford dealership to see about a CSP the auto body shop told me about and was told my car isn't covered due to millage (over the 84000). This CSP was never preformed on the ford before I bought it when the CSP came out in 2020. I bought in 2021. Nor was I informed about the 2022 extended CSP. I was not made aware of a collant leak possibility until it happened. No repairs have been completed on this car and I am still making my monthly payment for it. I will never buy another ford.
Corrective Action:
Car started running hot feb 2023, took it to local auto shop where it showed leaking collant in cylinder 2&3. Local shop quoted 8000 for full engine repair. Contacted ford dealership to see about a CSP the auto body shop told me about and was told my car isn't covered due to millage (over the 84000). This CSP was never preformed on the ford before I bought it when the CSP came out in 2020. I bought in 2021. Nor was I informed about the 2022 extended CSP. I was not made aware of a collant leak possibility until it happened. No repairs have been completed on this car and I am still making my monthly payment for it. I will never buy another ford.
Additional Notes:
Car started running hot feb 2023, took it to local auto shop where it showed leaking collant in cylinder 2&3. Local shop quoted 8000 for full engine repair. Contacted ford dealership to see about a CSP the auto body shop told me about and was told my car isn't covered due to millage (over the 84000). This CSP was never preformed on the ford before I bought it when the CSP came out in 2020. I bought in 2021. Nor was I informed about the 2022 extended CSP. I was not made aware of a collant leak possibility until it happened. No repairs have been completed on this car and I am still making my monthly payment for it. I will never buy another ford.
Mfg Campaign: 11639531
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.
Corrective Action:
I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.
Additional Notes:
I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.
Mfg Campaign: 11639586
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.
Corrective Action:
I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.
Additional Notes:
I had to replace the engine May 28, 2024. The coolant started mixing with the oil based on the poor design of the engine. Then December 16, 2024, I had to replace the transfer case. Now my transmission has gone out on January 22, 2025. All of this has been out of pocket because I was out of the warranty mileage range. I'm still currently financing the vehicle and have to make all these costly repairs. I'm trying to see what can be done? There is no way a new vehicle like this should be having all these problems especially when it was bought new off the lot.
Mfg Campaign: 11639586
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
An engine coolant leak on the engine caused the engine to overheat. This could have led to a possible fire. If we were on a highway or freeway when this happened and the car cut off, this could have caused an accident. There were NO warning signs or lamps that came on before this issue that would have alerted us to this issue. I had the vehicle towed into the Ford dealership and the diagnostic was engine failure due to a coolant leak. The engine coolant leak has been a known issue on the 2018 Ford Escapes by the manufacturer.
Corrective Action:
An engine coolant leak on the engine caused the engine to overheat. This could have led to a possible fire. If we were on a highway or freeway when this happened and the car cut off, this could have caused an accident. There were NO warning signs or lamps that came on before this issue that would have alerted us to this issue. I had the vehicle towed into the Ford dealership and the diagnostic was engine failure due to a coolant leak. The engine coolant leak has been a known issue on the 2018 Ford Escapes by the manufacturer.
Additional Notes:
An engine coolant leak on the engine caused the engine to overheat. This could have led to a possible fire. If we were on a highway or freeway when this happened and the car cut off, this could have caused an accident. There were NO warning signs or lamps that came on before this issue that would have alerted us to this issue. I had the vehicle towed into the Ford dealership and the diagnostic was engine failure due to a coolant leak. The engine coolant leak has been a known issue on the 2018 Ford Escapes by the manufacturer.
Mfg Campaign: 11639747
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission started slipping while driving on a main street. It barely moved, less than 1 mph, while accelerating to get to a safe place and not rear ended. This was very dangerous for me and the car behind me. There was no warning prior to this happening and the engine light never came on even after the transmission “slipped”. I had a mechanic check it out and he couldn’t find any codes. It ran decently around the neighborhood but then the next day it started slipping again. Took it ford because this time it said power train failure. Turns out my 2018 ford escape, around 105,00 miles, needed a new transmission with no prior signs of distress. I was quoted 10,000. Ford knows about this problem with their 2018 escapes for a while and has not recalled them. Unacceptable.
Corrective Action:
My transmission started slipping while driving on a main street. It barely moved, less than 1 mph, while accelerating to get to a safe place and not rear ended. This was very dangerous for me and the car behind me. There was no warning prior to this happening and the engine light never came on even after the transmission “slipped”. I had a mechanic check it out and he couldn’t find any codes. It ran decently around the neighborhood but then the next day it started slipping again. Took it ford because this time it said power train failure. Turns out my 2018 ford escape, around 105,00 miles, needed a new transmission with no prior signs of distress. I was quoted 10,000. Ford knows about this problem with their 2018 escapes for a while and has not recalled them. Unacceptable.
Additional Notes:
My transmission started slipping while driving on a main street. It barely moved, less than 1 mph, while accelerating to get to a safe place and not rear ended. This was very dangerous for me and the car behind me. There was no warning prior to this happening and the engine light never came on even after the transmission “slipped”. I had a mechanic check it out and he couldn’t find any codes. It ran decently around the neighborhood but then the next day it started slipping again. Took it ford because this time it said power train failure. Turns out my 2018 ford escape, around 105,00 miles, needed a new transmission with no prior signs of distress. I was quoted 10,000. Ford knows about this problem with their 2018 escapes for a while and has not recalled them. Unacceptable.
Mfg Campaign: 11639424
Recall Date: Jan 29, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the engine failure, auto park, and restart engine messages were displayed. The contact stated that the vehicle had lost motive power. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the warning lights were illuminated. The contact had the vehicle towed to a local auto parts store where the techni8cian used a handheld diagnostic scanner and determined that there was no compression in cylinder #1 and cylinder #2 and there was a misfire in the engine. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the engine failure, auto park, and restart engine messages were displayed. The contact stated that the vehicle had lost motive power. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the warning lights were illuminated. The contact had the vehicle towed to a local auto parts store where the techni8cian used a handheld diagnostic scanner and determined that there was no compression in cylinder #1 and cylinder #2 and there was a misfire in the engine. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the engine failure, auto park, and restart engine messages were displayed. The contact stated that the vehicle had lost motive power. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the warning lights were illuminated. The contact had the vehicle towed to a local auto parts store where the techni8cian used a handheld diagnostic scanner and determined that there was no compression in cylinder #1 and cylinder #2 and there was a misfire in the engine. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11638758
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinder head, and the short block engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 101,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinder head, and the short block engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 101,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic who determined that there was coolant leaking into the cylinder head, and the short block engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 101,000.
Mfg Campaign: 11638846
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed at 42,000 miles
Corrective Action:
Transmission failed at 42,000 miles
Additional Notes:
Transmission failed at 42,000 miles
Mfg Campaign: 11638913
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Mfg Campaign: 11638942
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that there was a coolant intrusion in the engine, and there was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was no recall associated with the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Mfg Campaign: 11638942
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On 01/25/2025 I discovered on my vehicle that my windshield weatherstripping and cowl was coming loose from the windshield. I contacted Ford Motor company of the issue after speaking with a glass repair company. I called Ford because my vehicle may have a manufacturing defect on the cowl (bottom seal of the windshield, as well as the side and top weather stripping used to seal the windshield in place). They informed me there were no recalls at the time however to fix the issue the entire windshield will have to be removed from the car in order to replace the cowl seal, weather stripping and seal coming off. If I am not to get this repaired this could cause leaking in my vehicle from rain or worse the eventual separation of the windshield unexpectedly which could be a safety issue. Please see the attached photos below as well as others online who have posted this issue, had it fixed, and it kept occurring. I believe it is a manufacturer defect either with the weatherstripping, sealing procedure or the overall windshield itself. The pictures of the other escape in the same area is showing that what I am describing is happening to others, this can be deemed a hazard or potential recall.
Corrective Action:
On 01/25/2025 I discovered on my vehicle that my windshield weatherstripping and cowl was coming loose from the windshield. I contacted Ford Motor company of the issue after speaking with a glass repair company. I called Ford because my vehicle may have a manufacturing defect on the cowl (bottom seal of the windshield, as well as the side and top weather stripping used to seal the windshield in place). They informed me there were no recalls at the time however to fix the issue the entire windshield will have to be removed from the car in order to replace the cowl seal, weather stripping and seal coming off. If I am not to get this repaired this could cause leaking in my vehicle from rain or worse the eventual separation of the windshield unexpectedly which could be a safety issue. Please see the attached photos below as well as others online who have posted this issue, had it fixed, and it kept occurring. I believe it is a manufacturer defect either with the weatherstripping, sealing procedure or the overall windshield itself. The pictures of the other escape in the same area is showing that what I am describing is happening to others, this can be deemed a hazard or potential recall.
Additional Notes:
On 01/25/2025 I discovered on my vehicle that my windshield weatherstripping and cowl was coming loose from the windshield. I contacted Ford Motor company of the issue after speaking with a glass repair company. I called Ford because my vehicle may have a manufacturing defect on the cowl (bottom seal of the windshield, as well as the side and top weather stripping used to seal the windshield in place). They informed me there were no recalls at the time however to fix the issue the entire windshield will have to be removed from the car in order to replace the cowl seal, weather stripping and seal coming off. If I am not to get this repaired this could cause leaking in my vehicle from rain or worse the eventual separation of the windshield unexpectedly which could be a safety issue. Please see the attached photos below as well as others online who have posted this issue, had it fixed, and it kept occurring. I believe it is a manufacturer defect either with the weatherstripping, sealing procedure or the overall windshield itself. The pictures of the other escape in the same area is showing that what I am describing is happening to others, this can be deemed a hazard or potential recall.
Mfg Campaign: 11638541
Recall Date: Jan 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Multiple times when weather is cold (currently 42 degrees, so not even that cold) the engine will not start. It is a brand new engine that was replaced after the heavily reported coolant leak issue - which should be recalled!) The car turns on, with lights, radio, air systems, etc all running, but the engine does not start or even attempt to start. After several hours the car turns on without issue and operates as normal. This car/engine are absolute lemons. I spent $10,000 to replace the engine due to Ford's own manufacturing issue with the coolant leak, and now this. NHSTA needs to do something about these faulty cars on the road.
Corrective Action:
Multiple times when weather is cold (currently 42 degrees, so not even that cold) the engine will not start. It is a brand new engine that was replaced after the heavily reported coolant leak issue - which should be recalled!) The car turns on, with lights, radio, air systems, etc all running, but the engine does not start or even attempt to start. After several hours the car turns on without issue and operates as normal. This car/engine are absolute lemons. I spent $10,000 to replace the engine due to Ford's own manufacturing issue with the coolant leak, and now this. NHSTA needs to do something about these faulty cars on the road.
Additional Notes:
Multiple times when weather is cold (currently 42 degrees, so not even that cold) the engine will not start. It is a brand new engine that was replaced after the heavily reported coolant leak issue - which should be recalled!) The car turns on, with lights, radio, air systems, etc all running, but the engine does not start or even attempt to start. After several hours the car turns on without issue and operates as normal. This car/engine are absolute lemons. I spent $10,000 to replace the engine due to Ford's own manufacturing issue with the coolant leak, and now this. NHSTA needs to do something about these faulty cars on the road.
Mfg Campaign: 11637931
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle failed to properly function. The contact stated that a message to “Pull Over Immediately” was displayed. The vehicle was towed to a dealer but was pending a diagnostic test. The dealer had not yet diagnosed the vehicle but believed that the vehicle had experienced engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle failed to properly function. The contact stated that a message to “Pull Over Immediately” was displayed. The vehicle was towed to a dealer but was pending a diagnostic test. The dealer had not yet diagnosed the vehicle but believed that the vehicle had experienced engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle failed to properly function. The contact stated that a message to “Pull Over Immediately” was displayed. The vehicle was towed to a dealer but was pending a diagnostic test. The dealer had not yet diagnosed the vehicle but believed that the vehicle had experienced engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000.
Mfg Campaign: 11638056
Recall Date: Jan 23, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury