Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights continue to go out causing reduced visibility. Google search shows a lot of people having the same issue. Available for inspection. Driving during dark hours puts myself and others at risk when the light randomly goes out. I have consulted local shop and they confirm it's a common problem and unsure of a fix besides guessing and replacing parts. No warnings or notifications that the light is out.
Corrective Action:
Headlights continue to go out causing reduced visibility. Google search shows a lot of people having the same issue. Available for inspection. Driving during dark hours puts myself and others at risk when the light randomly goes out. I have consulted local shop and they confirm it's a common problem and unsure of a fix besides guessing and replacing parts. No warnings or notifications that the light is out.
Additional Notes:
Headlights continue to go out causing reduced visibility. Google search shows a lot of people having the same issue. Available for inspection. Driving during dark hours puts myself and others at risk when the light randomly goes out. I have consulted local shop and they confirm it's a common problem and unsure of a fix besides guessing and replacing parts. No warnings or notifications that the light is out.
Mfg Campaign: 11637551
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
have a bad engine that seems to be a common problem with this year car.Has 68,300 miles and I am told that this one does not have all the right criteria to be under warranty.not sure of the reason other than I was told it is out of the 7 year period.its a 2018 and broke down in 2024.
Corrective Action:
have a bad engine that seems to be a common problem with this year car.Has 68,300 miles and I am told that this one does not have all the right criteria to be under warranty.not sure of the reason other than I was told it is out of the 7 year period.its a 2018 and broke down in 2024.
Additional Notes:
have a bad engine that seems to be a common problem with this year car.Has 68,300 miles and I am told that this one does not have all the right criteria to be under warranty.not sure of the reason other than I was told it is out of the 7 year period.its a 2018 and broke down in 2024.
Mfg Campaign: 11637715
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle started sputtering. The check engine warning light was illuminated. The contact stated that the failure was related to TSB: 20-2100. The vehicle was taken to an independent mechanic who determined that there was a leak in the coolant system. The contact stated that coolant was leaking into the engine and the oil. The vehicle was taken to the local dealer, where it was diagnosed and determined that coolant was leaking into the engine and the oil. The vehicle was not repaired. The manufacturer was contacted and agreed to cover 40% of the cost of the repair. The failure mileage was approximately 56,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle started sputtering. The check engine warning light was illuminated. The contact stated that the failure was related to TSB: 20-2100. The vehicle was taken to an independent mechanic who determined that there was a leak in the coolant system. The contact stated that coolant was leaking into the engine and the oil. The vehicle was taken to the local dealer, where it was diagnosed and determined that coolant was leaking into the engine and the oil. The vehicle was not repaired. The manufacturer was contacted and agreed to cover 40% of the cost of the repair. The failure mileage was approximately 56,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the vehicle started sputtering. The check engine warning light was illuminated. The contact stated that the failure was related to TSB: 20-2100. The vehicle was taken to an independent mechanic who determined that there was a leak in the coolant system. The contact stated that coolant was leaking into the engine and the oil. The vehicle was taken to the local dealer, where it was diagnosed and determined that coolant was leaking into the engine and the oil. The vehicle was not repaired. The manufacturer was contacted and agreed to cover 40% of the cost of the repair. The failure mileage was approximately 56,000.
Mfg Campaign: 11637235
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A common and known problem to Ford: the coolant leak caused a crack in the engine block. This caused fluid in the cylinders to misfire and now oil is also leaking into the engine block as well. There was no warning or preventative measures we could take, and after research, this is an extremely common issue. The dealership will not work with us as there is "no official recall" even though they know it happens a lot, and it would take more than $7,000 to repair when we still owe $6,500.
Corrective Action:
A common and known problem to Ford: the coolant leak caused a crack in the engine block. This caused fluid in the cylinders to misfire and now oil is also leaking into the engine block as well. There was no warning or preventative measures we could take, and after research, this is an extremely common issue. The dealership will not work with us as there is "no official recall" even though they know it happens a lot, and it would take more than $7,000 to repair when we still owe $6,500.
Additional Notes:
A common and known problem to Ford: the coolant leak caused a crack in the engine block. This caused fluid in the cylinders to misfire and now oil is also leaking into the engine block as well. There was no warning or preventative measures we could take, and after research, this is an extremely common issue. The dealership will not work with us as there is "no official recall" even though they know it happens a lot, and it would take more than $7,000 to repair when we still owe $6,500.
Mfg Campaign: 11637298
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact stated that the steering wheel seized, with the steering warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact stated that the steering wheel seized, with the steering warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact stated that the steering wheel seized, with the steering warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.
Mfg Campaign: 11637406
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine misfiring, stuttering, power loss happened at high speed on interstate. Independent mechanic diagnosed coolant intrusion into engine. Spark plug in cylinder 3 seized. New engine needed. Ford does not have a recall for it. This is a well known engine problem according to research and review of other complaints on this site.
Corrective Action:
Engine misfiring, stuttering, power loss happened at high speed on interstate. Independent mechanic diagnosed coolant intrusion into engine. Spark plug in cylinder 3 seized. New engine needed. Ford does not have a recall for it. This is a well known engine problem according to research and review of other complaints on this site.
Additional Notes:
Engine misfiring, stuttering, power loss happened at high speed on interstate. Independent mechanic diagnosed coolant intrusion into engine. Spark plug in cylinder 3 seized. New engine needed. Ford does not have a recall for it. This is a well known engine problem according to research and review of other complaints on this site.
Mfg Campaign: 11636836
Recall Date: Jan 18, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The steering of the vehicle completely went out with NO warning lights/no warning whatsoever. If this had happened at speed or a sharp turn, this would have likely resulted in a collision. There are only 50,000 miles on the vehicle, so there is no way that the steering should completely go out. I see there are other vehicles that this has occurred with as well in this model/year; I feel that this should be a safety recall.
Corrective Action:
The steering of the vehicle completely went out with NO warning lights/no warning whatsoever. If this had happened at speed or a sharp turn, this would have likely resulted in a collision. There are only 50,000 miles on the vehicle, so there is no way that the steering should completely go out. I see there are other vehicles that this has occurred with as well in this model/year; I feel that this should be a safety recall.
Additional Notes:
The steering of the vehicle completely went out with NO warning lights/no warning whatsoever. If this had happened at speed or a sharp turn, this would have likely resulted in a collision. There are only 50,000 miles on the vehicle, so there is no way that the steering should completely go out. I see there are other vehicles that this has occurred with as well in this model/year; I feel that this should be a safety recall.
Mfg Campaign: 11636478
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Timing Chain broke with only around 106,000 miles on the vehicle. While I was driving to run some errands, I came to a four way stop. Taking a right turn and beginning to accelerate to turn onto the intersecting road, my car began to accelerate and then acceleration stopped and could only coast on momentum I had left. Luckily I was able to maneuver out of traffic and onto the side of the road using the steering wheel and get it into park. Car was towed to local car repair shop and they determined that the timing chain was broken, resulting in a complete engine failure. It has not been investigated by manufacturer or police. No warning lamps appeared on the system when the incident occurred.
Corrective Action:
Timing Chain broke with only around 106,000 miles on the vehicle. While I was driving to run some errands, I came to a four way stop. Taking a right turn and beginning to accelerate to turn onto the intersecting road, my car began to accelerate and then acceleration stopped and could only coast on momentum I had left. Luckily I was able to maneuver out of traffic and onto the side of the road using the steering wheel and get it into park. Car was towed to local car repair shop and they determined that the timing chain was broken, resulting in a complete engine failure. It has not been investigated by manufacturer or police. No warning lamps appeared on the system when the incident occurred.
Additional Notes:
Timing Chain broke with only around 106,000 miles on the vehicle. While I was driving to run some errands, I came to a four way stop. Taking a right turn and beginning to accelerate to turn onto the intersecting road, my car began to accelerate and then acceleration stopped and could only coast on momentum I had left. Luckily I was able to maneuver out of traffic and onto the side of the road using the steering wheel and get it into park. Car was towed to local car repair shop and they determined that the timing chain was broken, resulting in a complete engine failure. It has not been investigated by manufacturer or police. No warning lamps appeared on the system when the incident occurred.
Mfg Campaign: 11636587
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH, the transmission fluid warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated while driving 50-55 MPH to the dealer the following day, the vehicle lost motive power. The contact was able to pull to the side of the road and parked the vehicle. The contact stated that the vehicle failed to respond upon shifting to drive(D) or reverse(R). The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer ordered the part for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 93,385.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH, the transmission fluid warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated while driving 50-55 MPH to the dealer the following day, the vehicle lost motive power. The contact was able to pull to the side of the road and parked the vehicle. The contact stated that the vehicle failed to respond upon shifting to drive(D) or reverse(R). The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer ordered the part for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 93,385.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 50-55 MPH, the transmission fluid warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated while driving 50-55 MPH to the dealer the following day, the vehicle lost motive power. The contact was able to pull to the side of the road and parked the vehicle. The contact stated that the vehicle failed to respond upon shifting to drive(D) or reverse(R). The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer ordered the part for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 93,385.
Mfg Campaign: 11636223
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.
Corrective Action:
A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.
Additional Notes:
A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.
Mfg Campaign: 11636258
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.
Corrective Action:
A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.
Additional Notes:
A Design Flaw (as confirmed by a Ford Service Advisor) in the engine block allows coolant to seep into the engine, rendering the engine useless. Ford has a TSB on this, they know it's a problem, other previous years similar engines have been recalled, these engines currently have class action and private lawsuits happening, and Ford extended the warranty on these vehicles to 84k miles because of this KNOWN mistake on their part. So.... after 84k miles Ford no longer stands behind their product. Leaving me and my family with a monthly car payment and a car that's sitting at the dealer that needs and $8k repair. I've had the car towed twice and am relying on friends to get around. Ford should own up to this and either fix or replace the vehicle. It's not right, and certainly doesn't make us want to buy American cars.
Mfg Campaign: 11636258
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant Intrusion on the 1.5l ecoboost engine at 63,000 miles. Just out of warranty.
Corrective Action:
Coolant Intrusion on the 1.5l ecoboost engine at 63,000 miles. Just out of warranty.
Additional Notes:
Coolant Intrusion on the 1.5l ecoboost engine at 63,000 miles. Just out of warranty.
Mfg Campaign: 11635541
Recall Date: Jan 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 20 MPH, the "Engine Overheating" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 20 MPH, the "Engine Overheating" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 20 MPH, the "Engine Overheating" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11635294
Recall Date: Jan 10, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is not going into fifth gear correctly.
Corrective Action:
Transmission is not going into fifth gear correctly.
Additional Notes:
Transmission is not going into fifth gear correctly.
Mfg Campaign: 11635022
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 10 MPH, the "Engine Overheated" message was displayed on the instrument panel, and the vehicle shut down. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 10 MPH, the "Engine Overheated" message was displayed on the instrument panel, and the vehicle shut down. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 10 MPH, the "Engine Overheated" message was displayed on the instrument panel, and the vehicle shut down. The vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was an internal coolant leak intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.
Mfg Campaign: 11635040
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.
Corrective Action:
I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.
Additional Notes:
I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.
Mfg Campaign: 11635064
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.
Corrective Action:
I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.
Additional Notes:
I purchased a 2018 Ford Escape in February 2024 with 80,000 miles from a dealership. The vehicle had a single owner and appeared to be in great condition at the time of purchase. However, in December 2024 it presented a critical safety issue involving the engine. While driving, the vehicle began shaking violently and lost power, almost stopping in the middle of an intersection. This placed me and others at significant risk of a collision, as I was unable to control the car properly or move it safely out of traffic. The problem was confirmed by the Ford dealership, where diagnostics initially revealed a misfire code (P0302). After further inspection, the dealership determined that the engine required a full replacement. This repair was estimated to cost $9,000—nearly the current value of the vehicle. The car is at the dealership and has not been repaired due to the prohibitive cost. Through my research, I found Technical Service Bulletin (TSB) 19-2346, which documents similar engine issues reported by other Ford Escape owners, requiring significant repairs and part replacements. Despite reaching out to Ford Customer Service, I was denied assistance and left to bear the full cost of these extensive repairs. There were no warning lamps or messages prior to the failure. The issue occurred without warning while I was driving, making the defect hazardous. Given the serious safety implications of this defect, I strongly urge this issue to be considered for recall. A vehicle with relatively low mileage should not experience catastrophic engine failure, and Ford must take responsibility for addressing this widespread and dangerous issue. My life and the safety of others on the road are far more valuable than the cost of repairs.
Mfg Campaign: 11635064
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.
Corrective Action:
My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.
Additional Notes:
My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.
Mfg Campaign: 11635083
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.
Corrective Action:
My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.
Additional Notes:
My engine light came on and within a three day time span my engine overheated. I kept up with all maintenance on my vehicle and even had a previous diagnostic ran on the vehicle a month prior. I was told there was a customer satisfactory warranty that expired in November 2022 on my vehicle but information was given to first owner that stated what would happen to my vehicle. I bought my car in March of 2021Due to me getting my car from Hondas car lot they said they were unaware that the vehicle had a warranty at time of sale which would have been of great help. I have been quoted $10,000 to replace the motor in my car due to coolant intrusion, short block, and a spark plug being stuck within the engine. My car ran hot with myself, a dog and my son being in the car in the middle of a busy street but we were able to move vehicle to a safe spot while car was malfunctioning. I was told to look under the hood by my boyfriend to check fluids and he went into detail on what to check for and we found that the oil was clean but their was no antifreeze in the vehicle. I received my oil change in September of 2024 and everything required for my tags that is done yearly all on the same visit.
Mfg Campaign: 11635083
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinders one and four resulted in damage to the engine. The contact was informed that the engine would need to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinders one and four resulted in damage to the engine. The contact was informed that the engine would need to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinders one and four resulted in damage to the engine. The contact was informed that the engine would need to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 85,000.
Mfg Campaign: 11634844
Recall Date: Jan 8, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury